Built-In Heated Wells
HWB Series
Installation &
Operating Manual
I&W #07.05.167.00
This manual contains important safety information
concerning the maintenance, use and operation of this
product. Failure to follow the instructions contained in this
manual may result in serious injury. If you’re unable to
understand the contents of this manual, please bring it to
the attention of your supervisor. Do not operate this
equipment unless you have read and understood the
contents of this manual.
Este manual contiene importante información sobre
seguridad concerniente al mantenimiento, uso y
operación de este producto. Cualquier falla en el
seguimiento de las instrucciones contenidas en este
manual puede resultar en un serio daño. Si usted no
puede entender el contenido de este manual por
favor pregunte a su supervisor. No opere este
equipo al menos que haya leído y comprendido el
contenido de este manual.
Form No. HWBM-0206
i
CONTENTS
Important Owner Information...............................i
Introduction ...........................................................i
Important Safety Information..............................1
Specifications.......................................................2
Electrical Rating Chart ....................................2
Dimensions......................................................4
Model Designation ...............................................6
Model Descriptions..............................................6
All Models........................................................6
Installation ............................................................8
Unpacking .......................................................8
Location...........................................................8
Drain Assembly Models.................................15
Operation ............................................................15
Power On/Off.................................................15
Temperature Control .....................................15
Maintenance .......................................................16
General..........................................................16
Cleaning ........................................................16
Hatco Limited Warranty.....................................17
Authorized Parts Distributors ............Back Cover
IMPORTANT OWNER INFORMATION
Record the model number, serial number
(identification decal located on the side of the unit),
voltage and purchase date of your Built-In Heated
Well in the spaces below. Please have this
information available when contacting Hatco for
service assistance.
Model No. ________________________________
Serial No. ________________________________
Voltage __________________________________
Date of Purchase __________________________
Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time
(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.D.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.D.T. Friday)
Telephone: (800) 558-0607; (414) 671-6350
Fax: (800) 690-2966 (Parts & Service)
(414) 671-3976 (International)
Additional information can be found by visiting our
web site at www.hatcocorp.com
24-Hour 7-Day Parts & Service
Assistance available in the
United States and Canada by
calling (800) 558-0607.
INTRODUCTION
The Hatco Built-In Heated Wells are specially
designed to hold heated foods at safe serving
temperatures. Designed for dry or wet applications,
the Wells are available in a variety of pan and pot
combinations, all heated with a long-life heating
element design with a 2 year warranty. The metal
sheathed heating element is controlled by a remote
thermostat. Heat is evenly distributed throughout the
heavy gauge stainless steel construction to assure
hot food without the guess work. The design allows
for easy maintenance and durable performance.
All units are equipped with EZ lock mounting
hardware. Controls include individual lighted power
switches and thermostat controls which retain
settings. One year parts and on-site labor warranty
is standard.
This manual provides the installation, safety and
operating instructions for the Built-In Heated Wells.
We recommend all installation, operating and safety
instructions appearing in this manual be read prior to
installation or operation of your Built-In Heated Wells.
Safety instructions that appear in this manual after a
warning symbol and the words WARNING or
CAUTION printed in bold face are very important.
WARNING means there is the possibility of
serious personal injury or death to yourself or
others. CAUTION means there is the possibility
of minor or moderate injury. CAUTION without the
symbol signifies the possibility of equipment or
property damage only.
Hatco Built-In Heated Wells are a product of
extensive research and field testing. The materials
used were selected for maximum durability,
attractive appearance and optimum performance.
Every unit is thoroughly inspected and tested prior
to shipment.
Form No. HWBM-0206
1
IMPORTANT SAFETY INFORMATION
IMPORTANT! Read the following important safety instructions to avoid personal injury or
death, and to avoid damage to the equipment or property.
WARNINGS
To prevent electrical shock or injury, turn the
power switch OFF, disconnect the unit from
the power source and allow to cool before
performing any maintenance.
The Built-In Heated Wells are not waterproof.
To avoid electrical shock or personal injury,
DO NOT submerge in water. Do not operate if
it has been submerged in water.
Risk of fire, install Built-In Heated Well
a minimum of 3-1/2" (89 mm) from all combustible surfaces per assembly instructions.
To avoid any injury or damage Hatco
mounting kits must be used when mounting
unit in a combustible countertop.
Remote control panel must have at least a
6" (152 mm) clearance from the Built-In
Heated Well, not to exceed 72" (1829 mm).
For proper and safe operation the remote
control panel location must be mounted on a
vertical wall.
Some exterior surfaces on the unit will get
hot. Use caution when touching these areas
to avoid injury.
To avoid injury or damage to the unit, do not
use harsh chemicals such as bleach or
cleaners containing bleach, oven cleaners,
or flammable cleaning solutions to clean the
Built-In Heated Wells.
The drain water may reach temperatures in
excess of 200° (93°C). To avoid any injury or
damage to the unit use appropriate plumbing
materials when installing drain.
To avoid any injury or damage to the unit turn
unit off when filling with water and avoid
splashing.
If service is required on this unit, contact
your Authorized Hatco Service Agent, or
contact the Hatco Service Department at
800-558-0607 or 414-671-6350; fax 800-6902966 or International fax 414-671-3976.
This product has no “user” serviceable parts.
To avoid damage to the unit or injury
to personnel, use only Authorized Hatco
Service Agents and Genuine Hatco
Replacement Parts when service is required.
Genuine Hatco Replacement Parts are
specified to operate safely in the
environments in which they are used. Some
aftermarket or generic replacement parts do
not have the characteristics that will allow
them to operate safely in Hatco equipment. It
is essential to use Hatco Replacement Parts
when repairing Hatco equipment. Failure to
use Hatco Replacement Parts may subject
operators of the equipment to hazardous
electrical voltage, resulting in electrical
shock or burn.
CAUTIONS
To avoid any injury or damage locate the unit
at the proper counter height, in an area that
is convenient for use. The location should be
level and strong enough to support the
weight of the unit and food product.
Unit is not weatherproof. For safe and proper
operation the unit must be located indoors
where the ambient air temperature is a
minimum of 70°F (21°C) and a maximum of
85°F (29°C).
To avoid injury or damage to the unit DO NOT
clean the unit while it contains any food
product. Remove food product and allow unit
to cool completely before cleaning.
Form No. HWBM-0206
2
IMPORTANT SAFETY INFORMATION
CAUTIONS
Do not locate the Built-In Heated Well in an area
subject to excessive temperatures or grease
from grills, fryers, etc. Excessive temperatures
could cause damage to the unit.
Damage to countertop material such as Corian
®
and similar products caused by heat generated
from Hatco equipment is not covered under the
Hatco warranty. Contact the manufacturer of the
base material for application information.
To assure proper operation the remote mounted
control panel must be installed in the vertical
position.
Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your unit
marring its appearance and making it
susceptible to soil accumulation.
The remote mounted control panel should be
installed outside of the heat zone. Locating the
control panel inside the heat zone will cause the
control(s) to overheat, malfunction, and fail. See
Figure 12 for maximum mounting distances.
SPECIFICATIONS
ELECTRICAL RATING CHART
Model Voltage Watts Amps Phase Shipping Weights
HWB-FUL 120 1200 10.0 1 21 lbs. (10 kg)
208 1200 5.8 1 21 lbs. (10 kg)
240 1200 5.0 1 21 lbs. (10 kg)
HWB-FULD 120 1200 10.0 1 21 lbs. (10 kg)
208 1200 5.8 1 21 lbs. (10 kg)
240 1200 5.0 1 21 lbs. (10 kg)
HWBH-FUL 120 1650 13.8 1 21 lbs. (10 kg)
208 1650 7.9 1 21 lbs. (10 kg)
240 1650 6.9 1 21 lbs. (10 kg)
HWBH-FULD 120 1650 13.8 1 21 lbs. (10 kg)
208 1650 7.9 1 21 lbs. (10 kg)
240 1650 6.9 1 21 lbs. (10 kg)
HWBL-FUL 120 750 6.3 1 21 lbs. (10 kg)
208 --- --- --- --240 --- --- --- ---
HWBL-FULD 120 750 6.3 1 21 lbs. (10 kg)
208 --- --- --- --240 --- --- --- ---
HWB-43 120 1200 10.0 1 30 lbs. (14 kg)
208 1200 5.8 1 30 lbs. (14 kg)
240 1200 5.0 1 30 lbs. (14 kg)
HWB-43D 120 1200 10.0 1 30 lbs. (14 kg)
208 1200 5.8 1 30 lbs. (14 kg)
240 1200 5.0 1 30 lbs. (14 kg)
HWBH-43 120 1650 13.8 1 30 lbs. (14 kg)
208 1650 7.9 1 30 lbs. (14 kg)
240 1650 6.9 1 30 lbs. (14 kg)
HWBH-43D 120 1650 13.8 1 30 lbs. (14 kg)
208 1650 7.9 1 30 lbs. (14 kg)
240 1650 6.9 1 30 lbs. (14 kg)
Form No. HWBM-0206
3
SPECIFICATIONS
ELECTRICAL RATING CHART (CONTINUED)
NOTE: Shipping Weight includes packaging.
The electrical information in the shaded areas pertains to Export models only.
Model Voltage Watts Amps Phase Shipping Weights
HWBL-43 120 750 6.3 1 30 lbs. (14 kg)
208 --- --- --- --240 --- --- --- ---
HWBL-43D 120 750 6.3 1 30 lbs. (14 kg)
208 --- --- --- --240 --- --- --- ---
HWB-7QT 120 500 4.2 1 10 lbs. (5 kg)
208 536 2.6 1 10 lbs. (5 kg)
220 600 2.7 1 10 lbs. (5 kg)
240 600 2.5 1 10 lbs. (5 kg)
HWB-7QTD 120 500 4.2 1 10 lbs. (5 kg)
208 536 2.6 1 10 lbs. (5 kg)
220 600 2.7 1 10 lbs. (5 kg)
240 600 2.5 1 10 lbs. (5 kg)
HWBH-7QT 120 800 6.7 1 10 lbs. (5 kg)
208 715 3.4 1 10 lbs. (5 kg)
220 800 3.6 1 10 lbs. (5 kg)
240 800 3.3 1 10 lbs. (5 kg)
HWBH-7QTD 120 800 6.7 1 10 lbs. (5 kg)
208 715 3.4 1 10 lbs. (5 kg)
220 800 3.6 1 10 lbs. (5 kg)
240 800 3.3 1 10 lbs. (5 kg)
HWB-11QT 120 500 4.2 1 11 lbs. (5 kg)
208 536 2.6 1 11 lbs. (5 kg)
220 600 2.7 1 11 lbs. (5 kg)
240 600 2.5 1 11 lbs. (5 kg)
HWB-11QTD 120 500 4.2 1 11 lbs. (5 kg)
208 536 2.6 1 11 lbs. (5 kg)
220 600 2.7 1 11 lbs. (5 kg)
240 600 2.5 1 11 lbs. (5 kg)
HWBH-11QT 120 800 6.7 1 11 lbs. (5 kg)
208 715 3.4 1 11 lbs. (5 kg)
220 800 3.6 1 11 lbs. (5 kg)
240 800 3.3 1 11 lbs. (5 kg)
HWBH-11QTD 120 800 6.7 1 11 lbs. (5 kg)
208 715 3.4 1 11 lbs. (5 kg)
220 800 3.6 1 11 lbs. (5 kg)
240 800 3.3 1 11 lbs. (5 kg)
Form No. HWBM-0206
4
SPECIFICATIONS
DIMENSIONS
Width Depth Height
Model (A) (B) (C)
HWB-FUL 13-3/4" 21-3/4" 8-5/8"
(349 mm) (552 mm) (219 mm)
HWB-FULD 13-3/4" 21-3/4" 8-5/8"
(349 mm) (552 mm) (219 mm)
HWBH-FUL 13-3/4" 21-3/4" 8-5/8"
(349 mm) (552 mm) (219 mm)
HWBH-FULD 13-3/4" 21-3/4" 8-5/8"
(349 mm) (552 mm) (219 mm)
HWBL-FUL 13-3/4" 21-3/4" 8-5/8"
(349 mm) (552 mm) (219 mm)
HWBL-FULD 13-3/4" 21-3/4" 8-5/8"
(349 mm) (552 mm) (219 mm)
Width Depth Height
Model (A) (B) (C)
HWB-43 13-5/8" 28-5/8" 8-5/8"
(346 mm) (727 mm) (219 mm)
HWB-43D 13-5/8" 28-5/8" 8-5/8"
(346 mm) (727 mm) (219 mm)
HWBH-43 13-5/8" 28-5/8" 8-5/8"
(346 mm) (727 mm) (219 mm)
HWBH-43D 13-5/8" 28-5/8" 8-5/8"
(346 mm) (727 mm) (219 mm)
HWBL-43 13-5/8" 28-5/8" 8-5/8"
(346 mm) (727 mm) (219 mm)
HWBL-43D 13-5/8" 28-5/8" 8-5/8"
(346 mm) (727 mm) (219 mm)
Figure 1. Dimensions – HWB-FUL, HWB-FULD,
HWBH-FUL, HWBH-FULD, HWBL-FUL & HWBL-FULD
Figure 2. Dimensions – HWB-43, HWB-43D, HWBH-43,
HWBH-43D, HWBL-43 & HWBL-43D
A
A
B
C
B
C
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