Do not operate this equipment unless you
have read and understood the contents of
this manual! Failure to follow the
instructions contained in this manual may
result in serious injury or death. This
manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. Keep this
manual in a safe location for future
reference.
English = p 2
No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en este
manual puede resultar en un serio lesión
o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted no
puede entender el contenido de este
manual por favor pregunte a su
supervisor. Almacenar este manual en
una localización segura para la referencia
futura.
Ne pas utiliser cet équipement sans avoir
lu et compris le contenu de ce manuel !
Le non-respect des instructions
contenues dans ce manuel peut entraîner
de graves blessures ou la mort. Ce
manuel contient des informations
importantes concernant l'entretien,
l'utilisation et le fonctionnement de ce
produit. Si vous ne comprenez pas le
contenu de ce manuel, veuillez le signaler
à votre supérieur. Conservez ce manuel
dans un endroit sûr pour pouvoir vous y
référer plus tard.
General ...............................................................................6
IMPORTANT OWNER INFORMATION
Record the model number, serial number, voltage, and
purchase date of the unit in the spaces below (specification
label located on the back of unit). Please have this information
available when calling Hatco for service assistance.
Model No. ________________________________________
Serial No. ________________________________________
Voltage __________________________________________
Date of Purchase __________________________________
Authorized Parts Distributors .............................Back Page
Business
Hours:7:00
Telephone: 800-558-0607; 414-671-6350
E-mail:partsandservice@hatcocorp.com
Fax:800-690-2966 (Parts and Service)
AM to 5:00 PM Central Standard Time (CST)
(Summer Hours: June to September—
7:00
AM to 5:00 PM CST Monday–Thursday
AM to 4:00 PM CST Friday)
7:00
414-671-3976 (International)
Register your unit!
Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the Hatco website at
www.hatcocorp.com, select the Parts & Service pull-down
menu, and click on “Warranty Registration”.
INTRODUCTION
Hatco Rice Drawer Warmers are designed to keep rice at
optimum serving temperatures without affecting quality. They
are built for tough kitchen duty with rugged stainless steel
construction, heavy-duty hardware, stainless steel slides, and
positive-closing drawers. Rice Drawer Warmers keep rice hot
and flavor-fresh until served.
Hatco Rice Drawer Warmers are products of extensive
research and field testing. The materials used were selected
for maximum durability, attractive appearance, and optimum
performance. Every unit is inspected and tested thoroughly
prior to shipment.
This manual provides the installation, safety, and operating
instructions for Rice Drawer Warmers. Hatco recommends all
installation, operating, and safety instructions appearing in this
manual be read prior to installation or operation of the unit.
Additional information can be found by visiting our web site at
www.hatcocorp.com.
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2
Form No. HRDWM-0515
English
WARNING
CAUTION
NOTICE
WARNING
IMPORTANT SAFETY INFORMATION
Read the following important safety information before using this equipment to avoid serious
injury or death and to avoid damage to equipment or property.
ELECTRIC SHOCK HAZARD:
• Plug unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. If
plug and receptacle do not match, contact a qualified
electrician to determine and install proper voltage and
size electrical receptacle.
• Turn OFF power switch, unplug power cord, and allow
unit to cool before performing any cleaning,
adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Unit is not weatherproof. Locate unit indoors where
ambient air temperature is a minimum of 70°F (21°C).
• Do not steam clean or use excessive water on unit.
• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.
• Do not pull unit by power cord.
• Discontinue use if power cord is frayed or worn.
• Do not attempt to repair or replace a damaged power
cord. Cord must be replaced by Hatco, an Authorized
Hatco Service Agent, or a person with similar
qualifications.
• Do not clean unit when it is energized or hot.
• Do not allow liquids to spill into unit.
• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.
FIRE HAZARD:
• Locate unit a minimum of 1″ (25 mm) from combustible
walls and materials. If safe distances are not
maintained, discoloration or combustion could occur.
• Do not use harsh chemicals such as bleach (or
cleaners containing bleach), oven cleaners, or
flammable cleaning solutions to clean this unit.
Make sure food product has been heated to the proper
food-safe temperature before placing in unit. Failure to heat
food product properly may result in serious health risks.
This unit is for holding pre-heated food product only.
This unit is not intended for use by children or persons
with reduced physical, sensory, or mental capabilities.
Ensure proper supervision of children and keep them away
from the unit.
Make sure all operators have been instructed on the safe
and proper use of the unit.
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
800-558-0607 or 414-671-6350; fax 800-690-2966; or
International fax 414-671-3976.
BURN HAZARD:
• Some exterior surfaces on the unit will get hot. Use
caution when touching these areas.
• Use caution when opening drawer. Hot air escapes
when drawer is open.
Standard and approved manufacturing oils may smoke up
to 30 minutes during initial startup. This is a temporary
condition. Operate unit without food product until smoke
dissipates.
Locate unit in an area that is convenient for use. The
location should be level and strong enough to support the
weight of the unit and contents.
Do not place more than 33 lbs. (15 kg) of food in a drawer;
doing so may subject personnel to injury or could damage
unit.
Do not lay unit on front or back side. Damage to unit could
occur.
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch finish of unit, marring its
appearance and making it susceptible to soil accumulation.
Do not locate unit in area with excessive air movement
around unit. Avoid areas that may be subject to active air
movements or currents (i.e., near exhaust fans/hoods, air
conditioning ducts, and exterior doors).
Form No. HRDWM-0515
3
MODEL DESCRIPTION
Control
Panel
Control
Panel
Utensil
Pan
Heated Top Serving Well
with A cces sory Hinged Lid
H R D W - X U - X
Heated Rice Drawer Warmer
1 = Top Serving Well
No Character = No Top Serving Well
Quantity of Drawers
U = w/Utensil Well
No Character = w/o Utensil Well
English
All Models
Hatco Rice Drawer Warmers are constructed of rugged
stainless steel and heavy-duty hardware. The insulated cover
and sides of the drawer warmers provide maximum energy
efficiency.
The unit features a digital temperature controller and a Power
I/O (on/off) switch that controls the temperature and power for
the entire unit. Two locking casters are located in front of the
unit providing installation flexibility. Rice pots are not included.
NOTE: Refer to the OPTIONS AND ACCESSORIES section in
this manual for available options and accessories.
HRDW-2 Model
HRDW-2 models feature two drawers. Each drawer holds a
Panasonic 23 cup (5.4 l) pan. An accessory adapter allows
each drawer to hold a Town 30 cup (7 l) pan (models 57130 or
57131).
HRDW-2U Model
HRDW-2U models have the same features as the HRDW-2
models, but are equipped with a utensil well with a removable
round pan.
HRDW-2U-1 Model
HRDW-2U-1 models have the same features as the HRDW-2U
models, but are equipped with a heated top serving well.
Model HRDW-2
MODEL DESIGNATION
Model HRDW-2U-1
4
Form No. HRDWM-0515
English
WARNING
NEMA 5-15P
C
AB
16-3/4″
(426mm)
Front ViewSide ViewSide View w/ Drawer Open
Specification
Label
Plug Configurations
Units are supplied from the factory with an electrical cord and
plug. Plugs are supplied according to the application.
SPECIFICATIONS
ELECTRIC SHOCK HAZARD: Plug unit into a properly
grounded electrical receptacle of the correct voltage, size,
and plug configuration. If plug and receptacle do not
match, contact a qualified electrician to determine and
install proper voltage and size electrical receptacle.
NOTE: The specification label is located on the back of the unit.
See label for serial number and verification of unit
electrical information.
Electrical Rating Chart
Model
HRDW-2
HRDW-2U
HRDW-2U-1
NOTE: Shipping weight includes packaging.
VoltageWattsAmps
1207005.8
1207005.8
12011509.6
Dimensions
Model
Width
(A)
Depth
(B)
Height
(C) *
Plug Configurations
Plug Configuration
NEMA 5-15P
NEMA 5-15P
NEMA 5-15P
Shipping Weight
159 lbs. (72 kg)
159 lbs. (72 kg)
159 lbs. (72 kg)
HRDW-2
HRDW-2U
HRDW-2U-1
20″
(507 mm)
20″
(507 mm)
20″
(507 mm)
23-5/8″
(599 mm)
23-5/8″
(599 mm)
23-5/8″
(599 mm)
36-1/16″
(917 mm)
36-1/16″
(917 mm)
36-1/16″
(917 mm)
* HRDW-2U-1 models with a Hinged Lid
have a Height (C) of 38-1/4″ (972 mm).
Form No. HRDWM-0515
5
INSTALLATION
WARNING
NOTICE
CAUTION
NOTICE
Rigid Caster
Screws
Swivel
Caster
CAUTION
Side View
The front Rigid Casters
must be installed with
the wheel toward front.
Front
of Unit
English
General
Heated Rice Drawer Warmers are shipped with most
components pre-assembled. Care should be taken when
unpacking the shipping carton to avoid damage to the unit and
components enclosed.
ELECTRIC SHOCK HAZARD: Unit is not weatherproof.
Locate the unit indoors where the ambient air temperature
is a minimum of 70°F (21°C).
FIRE HAZARD: Locate the unit a minimum of 1″ (25 mm)
from combustible walls and materials. If safe distances are
not maintained, combustion or discoloration could occur.
Locate unit in an area that is convenient for use. The
location should be level and strong enough to support the
weight of the unit and contents.
Do not lay unit on front or back side. Damage to unit could
occur.
1. Remove the unit from the carton.
NOTE: To prevent delay in obtaining warranty coverage,
complete online warranty registration. See the
IMPORTANT OWNER INFORMATION section for
details.
2. Remove tape and protective packaging from all surfaces of
unit.
3. Place the unit in the desired location.
• Locate the unit in an area where the ambient air
temperature is constant and a minimum of 70°F (21°C).
Avoid areas that may be subject to active air
movements or currents (i.e., near exhaust fans/hoods,
air conditioning ducts, exterior doors).
• Make sure the unit is located on solid, level flooring.
• Make sure the unit is at the proper height in an area
convenient for use.
4. Remove any pans or lids from the drawers and/or on the
unit.
5. Place a piece of cardboard on the work surface to prevent
marring the finish of the unit.
7. Install the front 4″ (102 mm) rigid casters.
NOTE: The rigid casters must be installed at the front of the unit
and with the wheel facing toward the front.
a. Align the holes on the caster plate with the holes on the
base of the unit.
b. Secure the caster using the supplied screws. Tighten
securely.
8. Install the rear 4″ (102 mm) swivel casters.
NOTE: The swivel casters must be installed at the rear of the
unit.
a. Align the holes on the caster plate with the holes on the
base of the unit.
b. Secure the caster using the supplied screws. Tighten
securely.
Installing Casters
Unit may tip if casters are not installed correctly. Rigid
casters must be installed at the front and the wheel must
face toward the front.
Do not lay unit on the front or back side or damage to the
unit could occur.
6. Carefully lay the unit on the cardboard on its left or right
side (requires two people).
Caster Orientation
9. Return the unit to the upright position (requires two people).
10. Plug the unit into an electrical receptacle of the correct
voltage, size, and plug configuration. See the
SPECIFICATIONS section for details.
6
Form No. HRDWM-0515
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