Hatco HGSM Installation And Operating Manual

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Heated Glass Shelves

Plaques Chauffantes en

HGSM Series • Série HGSM

Installation and Operating Manual

Vitrocéramique

Manuel d’installation et d’utilisation

WARNING

Do not operate this equipment unless you have read and understood the contents of this manual! Failure to follow the instructions contained in this manual may result in serious injury or death. This manual contains important safety information concerning the maintenance, use, and operation of this product. If you’re unable to understand the contents of this manual, please bring it to the attention of your supervisor. Keep this manual in a safe location for future reference.

English = p 2

ADVERTENCIA

No opere este equipo al menos que haya leído y comprendido el contenido de este manual! Cualquier falla en el seguimiento de las instrucciones contenidas en este manual puede resultar en un serio lesión o muerte. Este manual contiene importante información sobre seguridad concerniente al mantenimiento, uso y operación de este producto. Si usted no puede entender el contenido de este manual por favor pregunte a su supervisor. Almacenar este manual en una localización segura para la referencia futura.

AVERTISSEMENT

Ne pas utiliser cet équipement sans avoir lu et compris le contenu de ce manuel ! Le non-respect des instructions contenues dans ce manuel peut entraîner de graves blessures ou la mort. Ce manuel contient des informations importantes concernant l’entretien, l’utilisation et le fonctionnement de ce produit. Si vous ne comprenez pas le contenu de ce manuel, veuillez le signaler à votre supérieur. Conservez ce manuel dans un endroit sûr pour pouvoir vous y référer plus tard.

Français = p 10

CONTENTS

English

Important Owner Information .............................................. 2

Introduction ...........................................................................2

Important Safety Information .............................................. 3

Model Description ................................................................4

Model Designation ...............................................................4

Specifications ....................................................................... 4

Plug Configuration ............................................................... 4

Electrical Rating Charts ....................................................... 4

Dimensions .......................................................................... 5

Installation .............................................................................5

General ................................................................................ 5

IMPORTANT OWNER INFORMATION

Record the model number, serial number, voltage, and purchase date of the unit in the spaces below (specification label located on the bottom of the unit). Please have this information available when calling Hatco for service assistance.

Model No. ________________________________________

Serial No. _________________________________________

Voltage ___________________________________________

Date of Purchase ___________________________________

Completing online warranty registration will prevent delay in obtaining warranty coverage. Access the Hatco website at www.hatcocorp.com, select the Support pull-down menu, and click on “Warranty”.

Operation ...............................................................................6

General ................................................................................ 6

Maintenance .......................................................................... 7

General ................................................................................ 7

Daily Cleaning .....................................................................7

Cleaning Sugary/Sticky Spills .............................................. 7

Cleaning Burned-On Residue .............................................7

Cleaning Metal Marks and Scratches .................................7

Troubleshooting Guide ........................................................8

Limited Warranty ..................................................................9

Business Hours: 7:00 am to 5:00 pm Monday–Friday, Central Time (CT)

(Summer Hours: June to September— 7:00 am to 5:00 pm Monday–Thursday 7:00 am to 4:00 pm Friday)

Telephone: 800-558-0607; 414-671-6350 E-mail: support@hatcocorp.com

24 Hour 7 Day Parts and Service Assistance available in the United States and Canada by calling 800-558-0607.

Additional information can be found by visiting our web site at

www.hatcocorp.com.

INTRODUCTION

The Hatco Heated Glass Shelf is a portable heated shelf that is designed to hold food hot safely while blending into the surrounding décor. It will keep food at proper serving temperatures without affecting quality. These units feature a thermostatically-controlled heated glass base that extends food holding times.

The Heated Glass Shelf is a product of extensive research and field testing. The materials used were selected for maximum durability, attractive appearance, and optimum performance. Every unit is inspected and tested thoroughly prior to shipment.

This manual provides the installation, safety, and operating instructions for the Heated Glass Shelf. Hatco recommends all installation, operating, and safety instructions appearing in this manual be read prior to installation or operation of the unit.

Safety information that appears in this manual is identified by the following signal word panels:

WARNING

WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION

CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE

NOTICE is used to address practices not related to personal injury.

Form No. HGSMM-1018

English

CAUTION

IMPORTANT SAFETY INFORMATION

Read the following important safety information before using this equipment to avoid serious injury or death and to avoid damage to equipment or property.

WARNING

ELECTRIC SHOCK HAZARD:

• Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install proper voltage and size electrical receptacle.

• Turn OFF power, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.

• Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70°F (21°C).

• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.

• This unit is not “jet-proof” construction. Do not use jet-clean spray to clean this unit.

• Do not clean unit when it is energized or hot.

• Do not pull unit by power cord.

• Discontinue use if power cord is frayed or worn.

• Do not attempt to repair or replace a damaged power cord. Cord must be replaced by Hatco, an Authorized Hatco Service Agent, or a person with similar qualifications.

• Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.

FIRE HAZARD: Locate unit a minimum of 1″ (25 mm) from combustible walls and materials. If safe distances are not maintained, combustion or discoloration could occur.

Do not place food product directly onto glass surface. Food product must be wrapped, boxed, or on a food pan.

Make sure food product has been heated to the proper food-safe temperature before placing on the unit. Failure to heat food product properly may result in serious health risks. This unit is for holding preheated food product only.

WARNING

Make sure all operators have been instructed on the safe and proper use of the unit.

This unit is not intended for use by children or persons with reduced physical, sensory, or mental capabilities. Ensure proper supervision of children and keep them away from the unit.

This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350.

BURN HAZARD: Some exterior surfaces on unit will get hot. Avoid unnecessary contact with unit.

Locate unit at proper counter height in an area that is convenient for use. Location should be level to prevent unit or its contents from falling accidentally and strong enough to support the weight of the unit and contents.

Pitting or indentation in glass surface may occur from sugary spills. If pitting or indentation occurs, glass surface must be replaced. To prevent further damage and possible injury from broken glass, stop using unit immediately and contact an Authorized Hatco Service Agent.

NOTICE

Do not turn on unit until it has been cleaned thoroughly. Ceramic glass surface must be clear of debris to prevent burn-on.

Do not lay unit on the side with the control panel or damage to the unit could occur.

Do not slide pans across glass surface, use roughbottomed pans, or drop anything on glass surface. Scratching or breakage may occur. Damage to glass surface or breakage of glass caused by misuse is not covered under warranty.

Use only wipes, pads, and cleaners designed specifically for cleaning ceramic glass surfaces. Using other wipes, pads, or cleaners may damage ceramic glass surface.

Clean unit daily to avoid malfunctions and maintain sanitary operation.

This unit is intended for commercial use only—NOT for household use.

Do not locate unit in area with excessive air movement around unit. Avoid areas that may be subject to active air movements or currents (i.e., near exhaust fans/hoods, air conditioning ducts, and exterior doors).

Form No. HGSMM-1018

MODEL DESCRIPTION

Electronic Controller

Heated

Black Glass Top

Power Cord w/Plug

H G S M - x P

Heated

Black Glass

Shelf

Modular

Pan Full Size

Pan Capacity

NEMA 5-15P

The Hatco Heated Glass Shelf is a portable shelf that is ideal for pass through areas, buffet lines, and as an hors d’ oeuvre display. Standard equipment includes a heated black ceramic glass top, an electronic controller with five temperature settings, a stainless steel or painted black base,

and an attached 6′ (1829 mm) cord and plug.

MODEL DESIGNATION

English

Model HGSM-1P

SPECIFICATIONS

Plug Configuration

Units are supplied from the factory with an electrical cord and plug installed. Plugs are supplied according to the application.

WARNING

ELECTRIC SHOCK HAZARD: Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install proper voltage and size electrical receptacle.

Electrical Rating Chart

Model Voltage Hertz Watts Amps Plug Configuration Shipping Weight

HGSM-1P 120 60 300 2.5 NEMA 5-15P 17 lbs. (8 kg)

NOTE: Shipping weight includes packaging.

Plug Configuration

NOTE: Receptacle not supplied by Hatco.

Form No. HGSMM-1018

English

15-3/4″

(400 mm)

2-5/16″

(58 mm)

13-9/16″

(344 mm)

21″

(533mm)

23-5/8″

(600 mm)

Front View Side View

Dimensions

NOTE: The specification label is located on the bottom of the

unit. See label for serial number and verification of unit electrical information.

SPECIFICATIONS

INSTALLATION

General

Use the following procedure to install a Heated Glass Shelf.

WARNING

ELECTRIC SHOCK HAZARD: Unit is not weatherproof. Locate unit indoors where the ambient air temperature is a minimum of 70°F (21°C).

FIRE HAZARD: Locate unit a minimum of 1″ (25 mm) from

combustible walls and materials. If safe distances are not maintained, combustion or discoloration could occur.

CAUTION

NOTICE

Do not lay unit on the side with the control panel or damage to the unit could occur.

1. Remove unit from box.

NOTE: To prevent delay in obtaining warranty coverage,

complete online warranty registration. See the IMPORTANT OWNER INFORMATION section for details.

2. Remove tape, protective packaging, and literature from all surfaces of the unit.

3. Place the unit in the desired location.

• Locate the unit in an area where the ambient air

temperature is constant and a minimum of 70°F (21°C). Avoid areas that may be subject to active air movements or currents (i.e., near exhaust fans/hoods, air conditioning ducts, and exterior doors).

• Make sure the unit is at the proper counter height in an

area convenient for use.

• Make sure the countertop is level and strong enough to

support the weight of the unit and food product.

• Make sure all the feet on the bottom of the unit are

positioned securely on the countertop.

NOTE: Multiple Heated Glass Shelves can be placed side-by-

side.

Form No. HGSMM-1018

CAUTION

Heat Setting

Indicator Lights

Control Keys

OPERATION

English

General

Use the following procedure to turn on and operate a Heated Glass Shelf.

WARNING

Read all safety messages in the Important Safety Information section before operating this equipment.

NOTICE

Do not turn on unit until it has been cleaned thoroughly. Ceramic glass surface must be clear of debris to prevent burn-on.

Use only wipes, pads, and cleaners designed specifically for cleaning ceramic glass surfaces. Using other wipes, pads, or cleaners may damage ceramic glass surface.

Startup

1. Using an appropriate cleaning wipe or a damp cloth, clean and sanitize the glass surface of the unit. Consistent daily cleaning will keep cleanup easy as well as protect and preserve the glass surface of the unit.

2. Plug the unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. See the SPECIFICATIONS section for details.

3. Press the key to turn on the unit.

• The heating element will energize.

• The indicator light for the active heat setting will

illuminate.

BURN HAZARD : Some exterior surfaces on the unit will get hot. Use caution when touching these areas.

4. Select the desired heat setting. The corresponding heat setting indicator light will illuminate to show the selected setting.

• Press the key to increase the heat setting.

• Press the key to decrease the heat setting.

5. Allow the unit 30 minutes to reach operating temperature.

Shutdown

1. Press the key to turn off the unit. The heating element and indicator light will shut off.

Heated Glass Shelf Control Panel

Form No. HGSMM-1018

+ 14 hidden pages

Hatco HGSM Installation And Operating Manual

Specifications and Main Features

Frequently Asked Questions

User Manual