Hatco HDWS-2 Installation Manual

Drawer Warmers

HDWS-2 & HDWS-2B Series

Installation &

Operating Manual

I&W #07.05.159.00

This manual contains important safety information
concerning the maintenance, use and operation of this
product. Failure to follow the instructions contained in
this manual may result in serious injury. If you’re unable
to understand the contents of this manual, please bring
it to the attention of your supervisor. Do not operate this
equipment unless you have read and understood the
contents of this manual.

Este manual contiene importante información sobre
seguridad concerniente al mantenimiento, uso y
operación de este producto. Cualquier falla en el
seguimiento de las instrucciones contenidas en este
manual puede resultar en un serio daño. Si usted no
puede entender el contenido de este manual por favor
pregunte a su supervisor. No opere este equipo al
menos que haya leído y comprendido el contenido de
este manual.

Form No. HDWSM-0805

i

CONTENT

Important Owner Information...............................i

Introduction ...........................................................i

Important Safety Information..............................1

Specifications.......................................................2

Electrical Rating Chart ....................................2

Dimensions......................................................2

Plug Configurations.........................................2

Model Descriptions..............................................3

All Models........................................................3

HDWS-2 Models ............................................3

HDWS-2B Models ...........................................3

Installation ............................................................3

HDWS-2 Models .............................................3

HDWS-2B Models ...........................................3

Location...........................................................4

Operation ..............................................................5

Food Holding Capacity....................................5

Food Holding Guide ........................................5

Maintenance .........................................................6

Cleaning ..........................................................6

Removing Lime & Mineral Deposits................6

Accessories ..........................................................7

Troubleshooting...................................................8

Hatco Limited Warranty.......................................9

Authorized Parts Distributors ............Back Cover

Record the model number, serial number
(identification decal located on the back of HDWS-2,
inside left panel on HDWS-2B), voltage and
purchase date of your Drawer Warmer in the spaces
below. Please have this information available when
calling Hatco for service assistance.

Model No. ________________________________

Serial No. ________________________________

Voltage __________________________________

Date of Purchase __________________________

Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time

(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.D.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.D.T. Friday)

Telephone: [phone]

Fax: [phone] (Parts & Service)

[phone] (International)

24-Hour 7-Day Parts & Service
Assistance available in the United
States and Canada by calling
[phone].

Additional information can be found by visiting our
web site at www.hatcocorp.com

Hatco Drawer Warmers are designed to keep all
foods at optimum serving temperatures without
affecting quality. HDWS-2 models include an
attached cord and plug set while the HDWS-2B
models have a flexible conduit for built-in installation.

All Hatco Drawer Warmers are built for tough kitchen
duty with rugged stainless steel construction, heavy­duty hardware, stainless steel slides and positive­closing drawers. They keep everything from meat to
vegetables to rolls hot and flavor-fresh until served.

This manual provides the installation, safety and
operating instructions for the Drawer Warmers. We
recommend all installation, operating and safety
instructions appearing in this manual be read prior to
installation or operation of your Drawer Warmers.

Safety instructions that appear in this manual after a
warning symbol and the words WARNING or

CAUTION printed in bold face are very important.

WARNING means there is the possibility of

serious personal injury or death to yourself or others.

CAUTION means there is the possibility of minor
or moderate injury. CAUTION without the symbol
signifies the possibility of equipment or property
damage only.

Hatco Drawer Warmers are a product of extensive
research and field testing. The materials used were
selected for maximum durability, attractive
appearance and optimum performance. Every unit is
thoroughly inspected and tested prior to shipment.

IMPORTANT OWNER INFORMATION

INTRODUCTION

Form No. HDWSM-0805

1

IMPORTANT SAFETY INFORMATION

WARNING

On freestanding units, plug unit into an
electrical outlet of the correct voltage, size
and plug configuration. If the plug and
receptacle do not match, contact a qualified
electrician to determine the proper voltage
and size and install the proper electrical
outlet. On built-in units, final connections
should be made by a qualified electrician.

For safe and proper operation, the unit must
be located a reasonable distance from
combustible walls and materials. If safe
distances are not maintained, discoloration
or combustion could occur.

To prevent any injury or damage on
freestanding units (HDWS-2 Series), do not
pull unit by power cord.

To avoid electrical shock or personal injury,
do not steam clean or use excessive water on
the unit.

To avoid any injury, turn the power switch OFF
and allow to cool before performing any
maintenance. On freestanding units, unplug the
electrical cord from the power source as well.

To avoid any injury or damage, the drawer
warmer must only be serviced by qualified
personnel.

To prevent any injury on freestanding units
(HDWS-2 Series), discontinue use if power
cord is frayed or worn.

If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact the
Hatco Service Department at 800-558-0607 or
414-671-6350; fax [phone] or International
fax [phone].

This product has no “user” serviceable parts.
To avoid damage to the unit or injury
to personnel, use only Authorized Hatco
Service Agents and Genuine Hatco
Replacement Parts when service is required.

Genuine Hatco Replacement Parts are
specified to operate safely in the environments
in which they are used. Some aftermarket or
generic replacement parts do not have the
characteristics that will allow them to operate
safely in Hatco equipment. It is essential to use
Hatco Replacement Parts when repairing Hatco
equipment. Failure to use Hatco Replacement
Parts may subject operators of the equipment
to hazardous electrical voltage, resulting in
electrical shock or burn.

CAUTIONS

Locate the unit in an area that is convenient for
use. The location should be level to prevent the
unit or its contents from accidentally falling,
and strong enough to support the weight of the
unit and its contents.

Unit is not weatherproof. For safe and proper
operation the unit must be located indoors
where the ambient air temperature is a
minimum of 70°F (21°C) and a maximum of
85°F (29°C).

Some exterior and interior surfaces on the unit
will get hot. Use caution when touching these
areas to avoid injury.

To avoid any injury, use caution when opening
drawer. Heated/moisturized air escapes when
drawer is open.

CAUTIONS
Do not lay unit on the front or back side or
damage to the unit could occur.

Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your unit,
marring its appearance and making it
susceptible to soil accumulation.

IMPORTANT! Read the following important safety instructions to avoid personal injury or
death, and to avoid damage to the equipment or property.

Form No. HDWSM-0805

2

SPECIFICATIONS

PLUG CONFIGURATIONS

Freestanding units are supplied from the factory with
an electrical cord and plug installed. Plugs are
supplied according to the applications as shown in
Figure 3.

Built-in units are supplied with a flexible conduit and
applicable wiring.

WARNING
On freestanding units, plug unit into an electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do not
match, contact a qualified electrician to
determine the proper voltage and size and install
the proper electrical outlet.

On built-in units, final connections should be
made by a qualified electrician.

DIMENSIONS – HDWS-2 DIMENSIONS – HDWS-2B

ELECTRICAL RATING CHART

Model Voltage Watts Amps Plug Configuration/Wiring Shipping Weight

HDWS-2 120 900 7.5 NEMA 5-15P 152 lbs (69 kg)

208 900 4.3 NEMA 6-15P 152 lbs (69 kg)

240 900 3.8 NEMA 6-15P 152 lbs (69 kg)

HDWS-2B 120 900 7.5 Conduit 143 lbs (65 kg)

208 900 4.3 Conduit 143 lbs (65 kg)

240 900 3.8 Conduit 143 lbs (65 kg)

Figure 1. HDWS-2 Dimensions

Figure 2. HDWS-2B Dimensions

Figure 3. Plug Configuration

NEMA 5-15P NEMA 6-15P

Width Depth Height

Model (A) (B) (C)

HDWS-2 29-1/2" 22-3/4" 20-1/4"

(749 mm) (578 mm) (514 mm)

Width Depth Height Height

Model (A) (B) (C) (D)

HDWS-2B 29-3/8" 22-3/8" 19-3/4" 19"

(746 mm) (568 mm) (502 mm) (483 mm)

B

A

C

B

A

CD