Hatco HDW-1BR Installation Manual
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Drawer Warmers
HDW and HDW-B Series
Drawer Warmers
HDW and HDW-B Series
Installation and Operating Manual
For CE and Non-CE Models
P 2
Original Instructions
Instrucciones originales
Instructions originales
I&W#07.05.268.00
(1 of 2)
Cajones Térmicos
HDW y HDW-B Serie
Manual de Instalación y Operación
Para modelos CE y no CE
P 17
Tiroirs Chauffants
HDW et HDW-B Série
Manuel d'installation et d'utilisation
Pour les modèles CE et non-CE
P 32
Do not operate this equipment unless you
have read and understood the contents of
this manual! Failure to follow the
instructions contained in this manual may
result in serious injury or death. This
manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. Keep this
manual in a safe location for future
reference.
No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en este
manual puede resultar en un serio lesión
o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted no
puede entender el contenido de este
manual por favor pregunte a su
supervisor. Almacenar este manual en
una localización segura para la referencia
futura.
Ne pas utiliser cet équipement sans avoir
lu et compris le contenu de ce manuel !
Le non-respect des instructions
contenues dans ce manuel peut entraîner
de graves blessures ou la mort. Ce
manuel contient des informations
importantes concernant l'entretien,
l'utilisation et le fonctionnement de ce
produit. Si vous ne comprenez pas le
contenu de ce manuel, veuillez le signaler
à votre supérieur. Conservez ce manuel
dans un endroit sûr pour pouvoir vous y
référer plus tard.
© 2015 Hatco Corporation
WARNING
NOTICE
CAUTION
CONTENTS
Correct Disposal of this Product
This marking indicates that this product and its electronic
components should not be disposed of with other
commercial waste. To prevent possible harm to the
environment or human health from uncontrolled waste
disposal, recycle responsibly to promote the sustainable
reuse of material resources. To dispose of product and its
electronic components, contact supplier where product
was purchased for environmentally safe recycling.
Important Owner Information ..............................................2
Introduction...........................................................................2
Important Safety Information ..............................................3
Model Description.................................................................4
Model Designation................................................................4
Specifications .......................................................................5
Plug Configurations.............................................................5
Electrical Rating Chart ........................................................5
Food Holding Capacity........................................................6
Dimensions .........................................................................7
Installation.............................................................................9
General ...............................................................................9
Installing HDW-X and HDW-XN Models .............................9
Installing HDW-XB, HDW-XBN, and HDW-XBR Models.....10
IMPORTANT OWNER INFORMATION
Record the model number, serial number, voltage, and
purchase date of the unit in the spaces below (located on the
back of the unit for free-standing units and on the inside of the
left drawer cavity for built-in units). Please have this information
available when calling Hatco for service assistance.
Model No. ________________________________________
Serial No. ________________________________________
Voltage __________________________________________
Date of Purchase __________________________________
Operation .............................................................................11
General..............................................................................11
Food Holding Guide ..........................................................11
Maintenance ........................................................................12
General .............................................................................12
Daily Cleaning ...................................................................12
Removing Lime and Mineral Deposits ..............................12
Troubleshooting Guide ......................................................13
Options and Accessories...................................................14
International Limited Warranty..........................................16
Service Information ............................................................16
Business
Hours: 7:00
Telephone: 414-671-6350
E-mail: partsandservice@hatcocorp.com
Fax: 414-671-3976 (Parts and Service)
Additional information can be found by visiting our web site at
www.hatcocorp.com.
AM to 5:00 PM Central Standard Time (CST)
(Summer Hours: June to September—
7:00
AM to 5:00 PM CST Monday–Thursday
7:00
AM to 4:00 PM CST Friday)
Register your unit!
Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the Hatco website at
www.hatcocorp.com, select the Parts & Service pull-down
menu, and click on “Warranty Registration”.
INTRODUCTION
Hatco Drawer Warmers are designed to keep foods at optimum
serving temperatures without affecting quality. They are built
for tough kitchen duty with rugged stainless steel construction,
heavy-duty hardware, stainless steel slides, and positiveclosing drawers. Drawer Warmers keep everything from meat
to vegetables to rolls hot and flavor-fresh until served.
On multiple drawer units, each drawer features individual
controls for holding a wider variety of hot foods during peak
serving periods.
Hatco Drawer Warmers are products of extensive research and
field testing. The materials used were selected for maximum
durability, attractive appearance, and optimum performance.
Every unit is inspected and tested thoroughly prior to shipment.
This manual provides the installation, safety, and operating
instructions for Drawer Warmers. Hatco recommends all
installation, operating, and safety instructions appearing in this
manual be read prior to installation or operation of the unit.
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the following signal word panels:
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE is used to address practices not related to personal
injury.
2
Form No. HDWCEM1-0615
y
b
d
IMPORTANT SAFETY INFORMATION
WARNING
NOTICE
CAUTION
WARNING
Read the following important safety information before using this equipment to avoid serious
injury or death and to avoid damage to equipment or property.
ELECTRIC SHOCK HAZARD:
• Plug unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. If
plug and receptacle do not match, contact a qualified
electrician to determine and install proper voltage and
size electrical receptacle.
• Built-in units must be installed by a qualified
electrician. Installation must conform to all local
electrical codes. Installation by unqualified personnel
will void unit warranty and may lead to electric shock or
burn, as well as damage to unit and/or its
surroundings.
• Turn OFF power switch, unplug power cord/turn off
power at circuit breaker, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Unit is not weatherproof. Locate unit indoors where
ambient air temperature is a minimum of 21°C (70°F).
• Do not steam clean or use excessive water on the unit.
• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.
• Do not pull unit by power cord.
• Discontinue use if power cord is frayed or worn.
• Do not attempt to repair or replace a damaged power
cord. Cord must be replaced by Hatco, an Authorized
Hatco Service Agent, or a person with similar
qualifications.
• Do not clean unit when it is energized or hot.
• Do not allow liquids to spill into unit.
• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.
Make sure food product has been heated to the proper
food-safe temperature before placing in unit. Failure to
heat food product properly may result in serious health
risks. This unit is for holding preheated food product only.
This unit is not intended for use by children or persons
with reduced physical, sensory, or mental capabilities.
Ensure proper supervision of children and keep them away
from the unit.
Make sure all operators have been instructed on the safe
and proper use of the unit.
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
414-671-6350; International fax 414-671-3976.
BURN HAZARD:
• Some exterior surfaces on the will get hot. Use caution
when touching these areas.
• Use caution when opening drawer. Hot air escapes
when drawer is open.
Locate unit in an area that is convenient for use. The
location should be level and strong enough to support the
weight of the unit and contents.
Do not lay unit on the front or back side. Damage to the
unit could occur.
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch the finish of the unit,
marring its appearance and making it susceptible to soil
accumulation.
FIRE HAZARD:
Form No. HDWCEM1-0615
• Locate unit a minimum of 25 mm (1″) from combustible
walls and materials. If safe distances are not
maintained, discoloration or combustion could occur.
• Do not use harsh chemicals such as bleach
(or cleaners containing bleach), oven cleaners, or
flammable cleaning solutions to clean this unit.
3
MODEL DESCRIPTION
Drawer
Vents
POWER ON/OFF (I/O) Switch
Temperature Monitor
TEMPERATURE Control Knob
Drawer
Vents
Temperature Monitor
POWER ON/OFF (I/O) Switch
TEMPERATURE Control Knob
H D W - X B
Heated
B = Built-In
N = Narrow
R = Reduced
Quantity of Drawers
Drawer Warmer
All Models
All Hatco Drawer Warmers are built of rugged aluminized and
stainless steel with durable nylon rollers, 12 gauge stainless
steel slides, and heavy-duty hardware. Each drawer features
adjustable drawer vents for humidity control, a POWER
ON/OFF (I/O) switch, TEMPERATURE Control knob, and a
TEMPERATURE monitor. Standard size pans 152 mm (6″)
deep are supplied with each drawer. The insulated top and
sides provide maximum energy efficiency and the heating
elements are warranted for two years.
HDW-X Models
HDW-X Models are freestanding units available in one, two,
three, and four-drawer versions. The one, two, and threedrawer units are equipped with 102 mm (4″) legs. The
four-drawer unit is equipped with 152 mm (6″) stainless steel
legs. Freestanding HDW-X models include an attached
1829 mm (6′) power cord with plug.
HDW-XN Models
HDW-XN models have all the features of the HDW-X
freestanding models but have a narrower profile for smaller
space requirements. These units are available in one, two, and
three-drawer versions.
HDW-XB Models
HDW-XB Models are built-in units available in one, two, and
three-drawer versions. Built-in HDW-XB models include
1219 mm (4′) of flexible conduit for direct power connection.
HDW-XBN Models
HDW-XBN Models have all the features of the HDW-XB models
but have a narrower profile for smaller space requirements.
These units are available in one, two, and three-drawer
versions.
Model HDW-2
NOTE: Additional caster and leg sizes are available for the
freestanding units. Refer to the OPTIONS AND
ACCESSORIES section for details.
MODEL DESIGNATION
Model HDW-2B
HDW-XBR Models
HDW-XRB Models have all the features of the HDW-XB models
but have a reduced depth for smaller space requirements.
These units are available in one, two, and three-drawer
versions.
4
Form No. HDWCEM1-0615
SPECIFICATIONS
WARNING
NEMA 5-15P
NEMA 6-15P
CEE 7/7 Schuko
BS-1363
Plug Configurations
Freestanding units are supplied from the factory with an
electrical cord and plug installed. Plugs are supplied according
to the application.
ELECTRIC SHOCK HAZARD: Plug unit into a properly
grounded electrical receptacle of the correct voltage, size,
and plug configuration. If plug and receptacle do not
match, contact a qualified electrician to determine and
install the proper voltage and size electrical receptacle.
NOTE: The specification label is located on the back of
freestanding models and the inside left panel of built-in
models (remove drawer to view built-in label). See label
for serial number and verification of unit electrical
information.
NOTE: Receptacle not supplied by Hatco.
Electrical Rating Chart — HDW-X, HDW-XN, and HDW-XR Models
Model Voltage Watts Amps Plug Configuration Shipping Weight
HDW-1
and 208 450 2.2 NEMA 6-15P 44 kg (97 lbs.)
HDW-1N 240 450 1.9 NEMA 6-15P 44 kg (97 lbs.)
HDW-2 120 900 7.5 NEMA 5-15P 76 kg (168 lbs.)
and 208 900 4.3 NEMA 6-15P 76 kg (168 lbs.)
HDW-2N 240 900 3.8 NEMA 6-15P 76 kg (168 lbs.)
HDW-3 120 1350 11.3 NEMA 5-15P 105 kg (232 lbs.)
and 208 1350 6.5 NEMA 6-15P 105 kg (232 lbs.)
HDW-3N 240 1350 5.6 NEMA 6-15P 105 kg (232 lbs.)
HDW-4 120 1800 15 NEMA 5-15P 134 kg (296 lbs.)
120 450 3.8 NEMA 5-15P 44 kg (97 lbs.)
220 450 2.0 CEE 7/7 Schuko 44 kg (97 lbs.)
240 450 1.9 BS-1363 44 kg (97 lbs.)
220–230 (CE) 450–492 2.0–2.1 CEE 7/7 Schuko 44 kg (97 lbs.)
230–240 (CE) 413–450 1.8–1.9 BS-1363 44 kg (97 lbs.)
220 900 4.1 CEE 7/7 Schuko 76 kg (168 lbs.)
240 900 3.8 BS-1363 76 kg (168 lbs.)
220–230 (CE) 900–984 4.1–4.3 CEE 7/7 Schuko 76 kg (168 lbs.)
230–240 (CE) 826–900 3.6–3.8 BS-1363 76 kg (168 lbs.)
220 1350 6.1 CEE 7/7 Schuko 105 kg (232 lbs.)
240 1350 5.6 BS-1363 105 kg (232 lbs.)
220–230 (CE) 1350–1476 6.1–6.4 CEE 7/7 Schuko 105 kg (232 lbs.)
230–240 (CE) 1239–1350 5.4–5.6 BS-1363 105 kg (232 lbs.)
208 1800 8.7 NEMA 6-15P 134 kg (296 lbs.)
240 1800 7.5 NEMA 6-15P 134 kg (296 lbs.)
220 1800 8.2 CEE 7/7 Schuko 134 kg (296 lbs.)
240 1800 7.5 BS-1363 134 kg (296 lbs.)
220–230 (CE) 1800–1968 8.2–8.6 CEE 7/7 Schuko 134 kg (296 lbs.)
230–240 (CE) 1653–1800 7.2–7.5 BS-1363 134 kg (296 lbs.)
Plug Configurations
The shaded areas contain electrical information for International models only.
NOTE: Shipping weight includes packaging.
Form No. HDWCEM1-0615
5
SPECIFICATIONS
Electrical Rating Chart — HDW-XB, HDW-XBN, and HDW-XBR Models
Model Voltage Watts Amps Plug Configuration Shipping Weight
HDW-1B, 120 450 3.8 Hardwired w/Conduit 40 kg (88 lbs.)
HDW-1BN, 208 450 2.2 Hardwired w/Conduit 40 kg (88 lbs.)
and 240 450 1.9 Hardwired w/Conduit 40 kg (88 lbs.)
HDW-1BR 220 450 2.0 Hardwired w/Conduit 40 kg (88 lbs.)
240 450 1.9 Hardwired w/Conduit 40 kg (88 lbs.)
220–230 (CE) 450–492 2.0–2.1 Hardwired w/Conduit 40 kg (88 lbs.)
230–240 (CE) 413–450 1.8–1.9 Hardwired w/Conduit 40 kg (88 lbs.)
HDW-2B, 120 900 7.5 Hardwired w/Conduit 72 kg (159 lbs.)
HDW-2BN, 208 900 4.3 Hardwired w/Conduit 72 kg (159 lbs.)
and 240 900 3.8 Hardwired w/Conduit 72 kg (159 lbs.)
HDW-2BR 220 900 4.1 Hardwired w/Conduit 72 kg (159 lbs.)
240 900 3.8 Hardwired w/Conduit 72 kg (159 lbs.)
220–230 (CE) 900–984 4.1–4.3 Hardwired w/Conduit 72 kg (159 lbs.)
230–240 (CE) 826–900 3.6–3.8 Hardwired w/Conduit 72 kg (159 lbs.)
HDW-3B, 120 1350 11.3 Hardwired w/Conduit 101 kg (223 lbs.)
HDW-3BN, 208 1350 6.5 Hardwired w/Conduit 101 kg (223 lbs.)
and 240 1350 5.6 Hardwired w/Conduit 101 kg (223 lbs.)
HDW-3BR 220 1350 6.1 Hardwired w/Conduit 101 kg (223 lbs.)
240 1350 5.6 Hardwired w/Conduit 101 kg (223 lbs.)
220–230 (CE) 1350–1476 6.1–6.4 Hardwired w/Conduit 101 kg (223 lbs.)
230–240 (CE) 1239–1350 5.4–5.6 Hardwired w/Conduit 101 kg (223 lbs.)
The shaded areas contain electrical information for International models only.
NOTE: Shipping weight includes packaging.
Food Holding Capacity
A standard drawer has the following capacity:
Dinner Rolls: 6–8 dozen
Ribs: 11–14 kg (25–30 lbs.)
Potatoes: 3–3-1/2 dozen
6
Form No. HDWCEM1-0615
A
B
D E
C
C
C
C
Front View
Side View
A
B
C
C
C
D
E
E
E
Front View
Side View
Dimensions — HDW-X and HDW-XN Models
SPECIFICATIONS
Width
Model
HDW-1 749 mm
HDW-2 749 mm
HDW-3 749 mm
HDW-4 749 mm
HDW-1N 530 mm
HDW-2N 530 mm
HDW-3N 530 mm
NOTE: Add 102 mm (4") to Height (C) for units with standard 102 mm (4") plastic legs (add 152 mm [6"] for units with 152 mm [6"]
legs). For additional legs and casters information, refer to the OPTIONS AND ACCESSORIES section of this manual.
(A)
(29-1/2'')
(29-1/2'')
(29-1/2
(29-1/2'')
(20-7/8'')
(20-7/8'')
(20-7/8
''
)
''
)
Depth
(B)
575 mm
(22-5/8'')
575 mm
(22-5/8'')
575 mm
(22-5/8
575 mm
(22-5/8'')
686 mm
(27'')
686 mm
(27'')
686 mm
(27'')
Height
(C)
279 mm
(11'')
537 mm
(21-1/8'')
794 mm
''
)
1051 mm
(31-1/4
(41-3/8'')
279 mm
(11'')
537 mm
(21-1/8'')
794 mm
(31-1/4'')
''
)
Footprint
Width (D)
629 mm
(24-3/4'')
629 mm
(24-3/4'')
629 mm
''
(24-3/4
629 mm
(24-3/4'')
408 mm
(16-1/8'')
408 mm
(16-1/8'')
408 mm
(16-1/8'')
)
Footprint
Depth (E)
484 mm
(19-1/16'')
484 mm
(19-1/16'')
484 mm
(19-1/16
(19-1/16'')
(23-7/16'')
(23-7/16'')
(23-7/16'')
''
484 mm
594 mm
594 mm
594 mm
)
Dimensions — HDW-XB and HDW-XBN Models
Model Width
(A)
HDW-1B 743 mm
(29-1/4
HDW-2B 743 mm
(29-1/4
HDW-3B 743 mm
(29-1/4
HDW-1BN 523 mm
(20-9/16'')
HDW-2BN 523 mm
(20-9/16
HDW-3BN 523 mm
(20-9/16'')
''
)
''
)
''
)
''
)
Depth
(B)
568 mm
(22-3/8
568 mm
(22-3/8
568 mm
(22-3/8
680 mm
(26-3/4'')
680 mm
(26-3/4'')
680 mm
(26-3/4'')
Height
(C)
276 mm
''
)
''
)
''
)
(10-7/8
534 mm
''
)
(21
791 mm
(31-1/8
276 mm
(10-7/8'')
534 mm
(21'')
791 mm
(31-1/8'')
''
)
''
)
Built-In
Width (D)
715 mm
(28-3/16
715 mm
(28-3/16
715 mm
(28-3/16
494 mm
(19-1/2'')
494 mm
(19-1/2'')
494 mm
(19-1/2'')
''
''
''
Built-In
Height (E)
248 mm
506 mm
(19-7/8
763 mm
248 mm
(9-3/4'')
506 mm
(19-7/8'')
763 mm
(30'')
''
)
''
)
''
)
)
)
)
(9-13/16
(30-1/16
NOTE: Add 35 mm (1-3/8") to Depth (B) for the unit depth dimension including the conduit connector.
Form No. HDWCEM1-0615
HDW-X and HDW-XN Dimensions
HDW-XB and HDW-XBN Dimensions
7
SPECIFICATIONS
A
B
D E
C
C
C
C
Front View
Side View
A
B
C
C
C
D
E
E
E
Front View
Side View
Dimensions — HDW-XBR Models
Model Width
(A)
HDW-1BR 740 mm
''
(29-1/8
HDW-2BR 740 mm
(29-1/8
HDW-3BR 740 mm
(29-1/8
NOTE: Add 35 mm (1-3/8") to Depth (B) for the unit depth dimension including the conduit connector.
)
''
)
''
)
Depth
(B)
418 mm
(16-1/2
418 mm
(16-1/2
418 mm
(16-1/2'')
Height
(C)
273 mm
''
)
''
)
(10-3/4
546 mm
(21-1/2
819 mm
(32-1/4'')
''
)
''
)
Built-In
Width (D)
715 mm
(28-3/16
(28-3/16
(28-3/16'')
''
715 mm
''
715 mm
Built-In
Height (E)
248 mm
)
)
''
(9-3/4
521 mm
(20-1/2
794 mm
(31-1/4'')
)
''
)
HDW-XR Dimensions
HDW-XBR Dimensions
8
Form No. HDWCEM1-0615
INSTALLATION
NOTICE
WARNING
Lengthen
Shorten
Adjustable Tip
Caster
Plate
Bolt
General
Hatco Drawer Warmers are shipped with most components
pre-assembled. Care should be taken when unpacking the
shipping carton to avoid damage to the unit and components
enclosed.
ELECTRIC SHOCK HAZARD: Unit is not weatherproof.
Locate unit indoors where ambient air temperature is a
minimum of 21°C (70°F).
FIRE HAZARD: Locate unit a minimum of 25 mm (1″) from
combustible walls and materials. If safe distances are not
maintained, combustion or discoloration could occur.
Do not lay unit on the front or back side. Damage to the
unit could occur.
1. Remove the unit from the carton.
2. Remove the information packet from the drawer of the unit.
NOTE: To prevent delay in obtaining warranty coverage,
complete online warranty registration. See the
IMPORTANT OWNER INFORMATION section for
details.
3. Remove tape and protective packaging from all surfaces of
unit.
4. Make sure the desired installation location is appropriate.
• Locate the unit in an area where the ambient air
temperature is constant and a minimum of 21°C (70°F).
Avoid areas that may be subject to active air movements
or currents (i.e., near exhaust fans/hoods and air
conditioning ducts).
• Make sure the unit is located on solid, level flooring or in
sturdy cabinetry.
• Make sure the unit is at the proper height in an area
convenient for use.
5. Install the unit. Refer to the appropriate installation
procedure in this section.
Installing HDW-X and HDW-XN Models
HDW-X and HDW-XN models are freestanding units that
require the installation of legs or casters before operation.
1. Remove the plastic bag containing the four legs or casters
from the drawer of the unit.
2. Carefully lay the unit on its side (requires two people).
3. Install each leg or caster. Refer to the appropriate
procedure in this section.
4. Return the unit to its upright position (requires two people).
For units on legs — If the unit is not level or rocks, turn the
adjustable tip of the appropriate leg to level the unit.
Installing Legs
1. Thread a leg into the hole located at one corner of the unit.
2. Hand-tighten the leg until snug. Do not over-tighten.
3. Repeat steps 1 and 2 for the remaining three legs.
Leg Installation on HDW-2 Model
Installing Casters
1. Align the four holes on the caster plate with the four holes
in the bottom of the unit at one corner of the unit.
2. Install a bolt through each of the holes in the caster plate
and into the bottom of the unit. Tighten securely.
3. Repeat steps 1 and 2 for the remaining three casters.
Form No. HDWCEM1-0615
Caster Installation on HDW-3 Model
9
INSTALLATION
WARNING
A
25 mm
(1″)
C
B
Front View
Side View
22 mm
(7/8″)
3 mm
(1/8″)
Locking
Strip
Locking
Strip
Heated
Drawer
Flange
Locking
Strip
Cabinet
Facing
Locking Studs
(underneath)
Installing HDW-XB, HDW-XBN, and
HDW-XBR Models
HDW-XB, HDW-XBN, and HDW-XBR models are built-in units
that require installation into a cabinet before operation.
ELECTRIC SHOCK HAZARD: Built-in units must be
installed by a qualified electrician. Installation must
conform to all local electrical codes. Installation by
unqualified personnel will void the unit warranty and may
lead to electric shock or burn, as well as damage to unit
and/or its surroundings.
1. Cut the appropriate opening in the cabinet. Refer to the
“Built-In Cutout Dimensions” chart and illustration for
dimensions.
NOTE: Maintain a minimum clearance of 25 mm (1") between
the cutout opening and the floor.
2. Fasten a locking strip (not supplied) to the lower front
inside lip of the cabinet opening.
Built-In Installation (HDW-2B Model shown)
Built-In Cutout Dimensions
3. Make sure a properly grounded electrical supply of the
correct voltage and size is installed inside the cabinet
cutout. See the SPECIFICATIONS section for details.
4. Partially insert the unit into the opening, making sure the
conduit is fed into the opening first.
5. Have a qualified electrician connect the unit wires from the
conduit to the electrical supply inside the cabinet.
6. Before installing the unit into the opening completely, apply
a bead of National Sanitation Foundation-approved
sealant between the heated drawer flange and the cabinet
facing.
7. Slide the unit into the opening until the front locking studs
drop behind the locking strip. To verify installation, pull out
the bottom drawer completely and gently pull to ensure the
unit is locked in place.
Cutout and Locking Strip Dimensions
Model
HDW-1B 720 mm
HDW-2B 720 mm
HDW-3B 720 mm
HDW-1BN 502 mm
HDW-2BN 502 mm
HDW-3BN 502 mm
HDW-1BR 722 mm
HDW-2BR 722 mm
HDW-3BR 722 mm
10
Width
(A)
(28-3/8'')
(28-3/8'')
(28-3/8'')
''
(19-3/4
''
(19-3/4
(19-3/4'')
(28-7/16'')
(28-7/16
(28-7/16'')
Depth
(B)
610 mm
(24'')
610 mm
(24'')
610 mm
(24'')
720 mm
)
(28-3/8'')
720 mm
)
(28-3/8'')
720 mm
(28-3/8'')
460 mm
(18-1/8'')
460 mm
''
)
(18-1/8'')
460 mm
(18-1/8'')
Form No. HDWCEM1-0615
Height
(C)
257 mm
(10-1/8'')
514 mm
(20-1/4'')
771 mm
(30-3/8'')
257 mm
(10-1/8'')
514 mm
(20-1/4'')
771 mm
(30-3/8'')
257 mm
(10-1/8'')
529 mm
(20-13/16'')
802 mm
(31-9/16'')
OPERATION
Drawer Vents
Vent Knob
CAUTION
WARNING
Temperature
Monitor
RECOMMENDED
SETTINGS Chart
TEMPERATURE
Control Knob
POWER ON/OFF
(I/O) Switch
General
Use the following procedure to operate a Hatco Drawer
Warmer. Each drawer can be controlled and monitored
individually using the adjustable drawer vents for humidity
control as well as the POWER ON/OFF (I/O) switch,
TEMPERATURE control knob, and a temperature monitor.
Read all safety messages in the IMPORTANT SAFETY
INFORMATION section before operating this equipment.
Startup
1. For freestanding units, plug the unit into a properly grounded
electrical receptacle of the correct voltage, size, and plug
configuration. See the SPECIFICATIONS section for details.
2. Move the POWER ON/OFF (I/O) switch(es) to the ON (I)
position.
3. Turn the TEMPERATURE control knob(s) to the desired
setting(s). See the RECOMMENDED SETTINGS chart on
the control panel or the Food Holding Guide in this section.
Standard and approved manufacturing oils may smoke up
to 30 minutes during initial startup. This is a temporary
condition. Operate unit without food product until smoke
dissipates.
BURN HAZARD:
• Some exterior surfaces on unit will get hot. Use caution
when touching these areas.
• Use caution when opening drawer. Hot air escapes
when drawer is open.
4. Allow unit 15–20 minutes to reach operating temperature.
5. Adjust the drawer vents for the desired humidity by sliding
the vent knob on the drawer front. Opening the vents all
the way allows maximum moisture to escape.
Shutdown
1. Move the POWER ON/OFF (I/O) switch(es) to the OFF (O)
position.
2. Allow the unit to cool before performing any cleaning or
maintenance.
Drawer Vents
NOTE: Proper vent adjustment depends on the type and
NOTE: For additional moisture, water can be added
NOTE: Damage caused by water is not covered under
Form No. HDWCEM1-0615
amount of food held, as well as the frequency of drawer
opening.
(approximately 6 mm [1/4"] of water) to the optional
water/spillage pan before inserting the food pan into the
drawer. Check water level periodically. Add water as
necessary. Use of splash baffle is recommended to
prevent water from splashing into the cabinet interior
when opening and closing a drawer. If hard water is
used, the pan will require periodic cleaning and
deliming. See MAINTENANCE section for deliming
instructions.
warranty.
Drawer Warmer Control Panel
Food Holding Guide
Recommended Type of Vent
Product Storage Temperature Heat Setting
Rolls, Hard 71°–85°C (160°–185°F) Dry Open
Rolls, Soft 66°–79°C (150°–175°F) Moist Open–Half
Vegetables 79°–85°C (175°–185°F) Moist Open–Half
Meat, Poultry 74°–85°C (165°–185°F) Dry Open
Fish 74°–85°C (165°–185°F) Moist Closed
Casseroles 66°–79°C (150°–175°F) Dry Open
Pies, Desserts 71°–85°C (160°–185°F) Dry Open
Tacos, Tortillas 66°–71°C (150°–160°F) Moist Open–Half
11
MAINTENANCE
NOTICE
WARNING
General
Hatco Drawer Warmers are designed for maximum durability
and performance with minimum maintenance.
ELECTRIC SHOCK HAZARD:
• Turn OFF power switch, unplug power cord/turn off
power at circuit breaker, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Do not steam clean or use excessive water on unit.
• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.
• Do not clean unit when it is energized or hot.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
414-671-6350; International fax 414-671-3976.
Daily Cleaning
To preserve the finish of the unit as well as maintain
performance, it is recommended that the unit be cleaned daily.
1. Turn off the unit, unplug the power cord (freestanding
models), and allow the unit to cool.
2. Remove and wash all food pans and accessories.
Use non-abrasive cleaners only. Abrasive cleaners could
scratch the finish of the unit, marring its appearance and
making it susceptible to soil accumulation.
3. Wipe down surfaces using a damp cloth. A non-abrasive,
cream cleaner may be used for difficult stains.
• Make sure to check and clean the interior of the unit.
Food pieces may fall from the food pans into the drawer
cavity. CAUTION! Burn Hazard—Do not clean drawer
cavity when unit is on!
4. Wipe the entire unit dry using a clean, dry cloth.
Removing Lime and Mineral Deposits
(Models with Optional Water Pan)
Use the following procedure for periodic cleaning and deliming
of the water pan.
NOTE: The lime and mineral content of the water used for daily
operation will determine how often the deliming
procedure must be performed.
NOTE: Perform this procedure when the unit will not be used
for a period of time, such as the end of the day.
1. Turn off the unit, unplug the power cord (freestanding
models), and allow the unit to cool.
2. After the unit has cooled, remove and empty the water pan.
3. Fill the water pan with a mixture of 75% water and 25%
white vinegar to a level where it covers the lime and
mineral deposits.
4. Install the water pan with deliming solution into the unit.
5. Plug in and turn on the unit. Allow the unit to run for 30
minutes.
6. Turn off the unit and unplug the power cord (freestanding
models).
7. Allow the water pan to stand with the deliming solution for
at least two hours (the time required will vary depending
on the amount of deposits in the water pan).
8. Remove the water pan and empty the deliming solution.
9. Continue to fill and rinse the water pan with clean water
until the pan is clean.
10. Install the clean water pan into the unit. Plug in the unit and
fill the water pan as usual for daily operation (6 mm [1/4"]
of water is recommended).
NOTE: If lime and mineral deposits are still present in the water
pan, repeat this procedure and increase the amount of
time the de-liming mixture stands in the water pan.
12
Form No. HDWCEM1-0615
TROUBLESHOOTING GUIDE
WARNING
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord/turn off power at circuit breaker, and
allow unit to cool before performing any cleaning,
adjustments, or maintenance.
Symptom Probable Cause Corrective Action
Unit too hot. TEMPERATURE control set too high. Move TEMPERATURE control knob to a lower
Unit connected to incorrect power supply. Verify with qualified personnel that power
Internal thermostat defective. Contact an Authorized Hatco Service Agent or
Unit not hot enough. Unit not allowed enough time to preheat. Allow unit 15–20 minutes to reach operating
Temperature control set too low. Move TEMPERATURE control knob to a higher
Drawer(s) not closed completely. Make sure all drawers are closed completely.
Internal thermostat defective. Contact an Authorized Hatco Service Agent or
Product too dry. Drawer vent in open position. Move drawer vent to closed position.
Optional water pan empty or not installed. Install and/or fill water pan with clean water.
setting.
supply matches unit specification.
Hatco for assistance.
temperature.
setting.
Hatco for assistance.
Control level of moisture using drawer vents.
Product too moist. Drawer vent in closed position. Move drawer vent to open position.
Optional water pan installed, but not
needed.
Unit not working at all. Unit not plugged in. Plug unit into proper power supply.
Unit not turned on. Move POWER ON/OFF (I/O) switch to the ON
Circuit breaker tripped. Reset circuit breaker.
POWER ON/OFF (I/O) switch defective. Contact an Authorized Hatco Service Agent or
Internal thermostat defective. Contact an Authorized Hatco Service Agent or
Heating element burned out. Contact an Authorized Hatco Service Agent or
Remove water pan from drawer.
position.
Hatco for assistance.
Hatco for assistance.
Hatco for assistance.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com and click on
Find Service Agent, or contact the Hatco Parts and Service Team at:
Telephone: 414-671-6350
e-mail: partsandservice@hatcocorp.com
Fax: 414-671-3976
Form No. HDWCEM1-0615
13
OPTIONS AND ACCESSORIES
CAUTION
Digital
Temperature
Controller
RECOMMENDED
SETTINGS Chart
POWER ON/OFF
Switch
Digital Temperature Control
The Digital Temperature Control is factory installed and takes
the place of the standard drawer warmer control panel. Use the
following procedure to operate the Digital Temperature Control.
Startup
1. Move the POWER ON/OFF (I/O) switch(es) to the ON
position.
• The corresponding digital TEMPERATURE Controller
will energize and the current temperature of the drawer
or “LO” will appear on the display. “LO” indicates the
drawer temperature is below 21°C (70°F).
2. Press the key on the digital TEMPERATURE
Controller two times to verify the setpoint temperature. See
the RECOMMENDED SETTINGS chart on the control
panel or the FOOD HOLDING GUIDE in this manual.
• The setpoint temperature will be shown for 10 seconds.
After 10 seconds, the display will revert to the current
temperature of the unit. To change the setpoint
temperature, refer to “Changing the Setpoint
Temperature” in this section.
NOTE: The digital TEMPERATURE controller is pre-set to a
setpoint temperature of 85°C (185°F) at the factory.
Once the setpoint temperature is changed, the new
setpoint temperature will remain in memory until it is
changed again. The minimum to maximum setpoint
temperature range is 21°C (70°F) to 93°C (200°F).
Changing Fahrenheit and Celsius Setting
Use the following procedure to change between Fahrenheit and
Celsius on the display.
1. Press the key once. Either an “F” for Fahrenheit or “C”
for Celsius will be displayed.
2. Press the key or key within 10 seconds to change
from “F” (Fahrenheit) and “C” (Celsius).
3. Press the key three times to lock in the new setting.
The TEMPERATURE display will go blank for two seconds
to show that the new setting has been accepted.
NOTE: After 10 seconds of inactivity during the programming
process, the controller will exit programming mode
automatically without saving any changes.
BURN HAZARD:
• Some exterior surfaces on the unit will get hot. Use
caution when touching these areas.
• Use caution when opening drawer. Hot air escapes
when drawer is open.
3. Allow unit 15–20 minutes to reach operating temperature.
Shutdown
1. Move the Power ON/OFF (I/O) switch to the OFF (O)
position. The digital temperature control and heated drawer
will shut off.
Changing the Setpoint Temperature
Use the following procedure to change the setpoint
temperature.
1. Press the key three times. The current setpoint
temperature will be shown on the TEMPERATURE display
(“SP” will be displayed after the second press).
2. Press the key or key within 10 seconds to change
the setpoint temperature.
3. Press the key to lock in the new setpoint temperature.
The TEMPERATURE display will go blank for two seconds
to show that the new setting has been accepted.
NOTE: After 10 seconds of inactivity during the programming
process, the controller will exit programming mode
automatically without saving any changes.
Control Panel with Digital Temperature Controler
14
Form No. HDWCEM1-0615
OPTIONS AND ACCESSORIES
76 mm (3″) Caster
NOTICE
Full Pan
64 mm (2-1/2″) Deep
Full Pan
102 mm (4″) Deep
Full Pan
152 mm (6″) Deep
76 mm (3″) Locking Casters
76 mm (3″) locking casters are available for the one, two, and
three-drawer freestanding units in place of the legs. 76 mm (3″)
locking casters add 108 mm (4-1/4") to the height of the unit.
Use the following procedure to install casters onto the bottom
of the unit.
Do not lay unit on the front or back side or damage to the
unit could occur.
1. Remove any pans from the drawers of the unit.
2. Carefully lay the unit on its left or right side (requires two
people).
3. Remove the legs, if installed.
4. Install the caster into a hole where a leg was removed.
Tighten securely.
Installing 76 mm (3") Casters
5. Repeat steps 3 and 4 for the remaining three casters.
6. Return the unit to the upright position (requires two
people).
Food Pans
Accessory stainless steel food pans are available in various
sizes.
ALUM PAN ............Half-size sheet pan at 457 W x 330 D mm
(18″ x 13″)
ST PAN 2................Full size stainless steel pan at 64 mm
(2-1/2″) deep — 324 W x 527 D x 64 H mm
(12-3/4″ x 20-3/4″ x 2-1/2″)
ST PAN 4................Full size stainless steel pan at 102 mm (4″)
deep — 324 W x 527 D x 102 H mm
(12-3/4″ x 20-3/4″ x 4″)
ST PAN 1/2 x 6” ....Half size stainless steel pan at 152 mm
(6″) deep — 324 W x 264 D x 152 H mm
(12-3/4″ x 10-3/8″ x 6″)
HDW 6″ PAN..........Full size stainless steel pan at 152 mm (6″)
deep — 324 W x 527 D x 152 H mm
(12-3/4″ x 20-3/4″ x 6″)
51 mm (2") Swivel Casters
51 mm (2") swivel casters are available for one, two, and three
drawer freestanding units. 51 mm (2″) swivel casters add 64 mm
(2-1/2") to the height of the unit.
102 mm (4") Locking Casters
102 mm (4") locking casters are available for one, two, three,
and four drawer freestanding units. 102 mm (4″) locking casters
add 133 mm (5-1/4") to the height of the unit.
127 mm (5") Locking Casters
127 mm (5") locking casters are available for one, two, three,
and four drawer freestanding units. 127 mm (5″) locking casters
add 159 mm (6-1/4") to the height of the unit.
152 mm (6") Adjustable Legs
152 mm (6") stainless steel adjustable legs are available for
one, two, three, and four drawer freestanding units. 152 mm
(6″) adjustable legs add 152 mm (6") to the height of the unit.
Oversized Drawer
An oversized drawer and pan is available as a factory installed
option for HDW-X and HDW-XB models. The pan measures
508 W x 381 D x 127 H mm (20" x 15" x 5").
Biscuit Drawer
A biscuit drawer is available as a factory installed option for
HDW-X and HDW-XB models. Biscuit drawers accommodate
two 457 W x 330 D mm (18" x 13") half-size sheet pans (pans
not included).
Stainless Steel Food Pans
Water/Spillage Pan
The water/spillage pan fits in the drawer underneath the food
pan and can be used to humidify the heating area or keep
spillage from the cabinet interior. A Splash baffle is
recommended for use with a water/spillage pan.
Splash Baffle
The splash baffle is used with the optional water/spillage pan.
Fabricated of stainless steel, the baffle fits into the bottom of
the water/spillage pan, over the water bath. The splash baffle
prevents water from splashing into the cabinet interior when
opening and closing a drawer, while allowing humidity to
escape.
Chip Guard
The chip guard completely shields the heating element,
preventing any food product, such as tortilla chips, from coming
in contact with the heating element.
Trivet
A trivet raises food product 13 mm (1/2") off the bottom of a fullsize food pan.
Form No. HDWCEM1-0615
15
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