Do not operate this equipment unless you
have read and understood the contents of
this manual! Failure to follow the
instructions contained in this manual may
result in serious injury or death. This
manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. Keep this
manual in a safe location for future
reference.
No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en este
manual puede resultar en un serio lesión
o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted no
puede entender el contenido de este
manual por favor pregunte a su
supervisor. Almacenar este manual en
una localización segura para la referencia
futura.
Authorized Parts Distributors...........Back Cover
IMPORTANT OWNER INFORMATION
Record the model number, serial number, voltage
and purchase date of your Glo-Ray®Heated Shelf in
the spaces below. Please have this information
available when contacting Hatco for service
assistance.
Model No. ____________________________________
Serial No. ____________________________________
Voltage ______________________________________
Date of Purchase ______________________________
Business8:00 a.m. to 5:00 p.m.
Hours:Central Standard Time
(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.S.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.S.T. Friday)
(414) 671-3976 (International)
24 Hour 7 Day Parts and Service
Assistance available in the
United States and Canada
by calling (800) 558-0607.
INTRODUCTION
The Hatco Glo-Ray Heated Shelf is designed to
keep prepared foods hot in kitchen work areas,
server pick-up stations, or customer serving points.
It will keep all foods at optimum serving
temperatures without affecting quality. This warmer
has a thermostatically-controlled heated base to
extend the holding times of most foods.
Glo-Ray Heated Shelves are a product of extensive
research and field testing. The materials used were
selected for maximum durability, attractive
appearance, and optimum performance. Every unit
is inspected and tested thoroughly prior to shipment.
This manual provides the installation, safety, and
operating instructions for the Glo-Ray Heated Shelf.
Hatco recommends all installation, operating, and
safety instructions appearing in this manual be read
prior to installation or operation of the Glo-Ray
Heated Shelf.
Additional information can be found by visiting our
web site at www.hatcocorp.com.
Safety information that appears in this manual is
identified by the following signal word panels:
WARNING indicates a hazardous situation
which, if not avoided, could result in death or
serious injury.
CAUTION indicates a hazardous situation which,
if not avoided, could result in minor or moderate
injury.
NOTICE is used to address practices not related
to personal injury.
i
Form No. GRSM-0108
IMPORTANT SAFETY INFORMATION
WARNING
NOTICE
CAUTION
Read the following important safety information before using this equipment to avoid
serious injury or death and to avoid damage to equipment or property.
ELECTRIC SHOCK HAZARD:
• Plug unit into a properly grounded electrical
outlet of the correct voltage, size, and plug
configuration. If the plug and receptacle do
not match, contact a qualified electrician to
determine and install the proper voltage and
size electrical outlet.
• Turn the power switch OFF, unplug the power
cord, and allow the unit to cool before
performing any maintenance or cleaning.
• DO NOT submerge or saturate with water.
Unit is not waterproof. Do not operate if unit
has been submerged or saturated with water.
• Unit is not weatherproof. Locate the unit
indoors where the ambient air temperature is
a minimum of 70°F (21°C).
• Do not pull unit by power cord.
• Discontinue use if power cord is frayed or
worn.
• Do not attempt to repair or replace a
damaged power cord. The cord must be
replaced by Hatco, an Authorized Hatco
Service Agent, or a person with similar
qualifications.
• Use only Genuine Hatco Replacement Parts
when service is required. Failure to use
Genuine Hatco Replacement Parts may
subject operators of the equipment to
hazardous electrical voltage, resulting in
electrical shock or burn. Genuine Hatco
Replacement Parts are specified to operate
safely in the environments in which they are
used. Some aftermarket or generic
replacement parts do not have the
characteristics that will allow them to operate
safely in Hatco equipment.
FIRE HAZARD: Locate the unit a minimum of 1″
(25 mm) from combustible walls and materials. If
safe distances are not maintained, combustion
or discoloration could occur.
This unit has no “user-serviceable” parts. If
service is required on this unit, contact an
Authorized Hatco Service Agent or contact the
Hatco Service Department at 800-558-0607 or
414-671-6350; fax 800-690-2966; or International
fax 414-671-3976.
BURN HAZARD: Some exterior surfaces on the
unit will get hot. Use caution when touching
these areas.
Locate the unit at the proper counter height in
an area that is convenient for use. The location
should be level to prevent the unit or its
contents from falling accidentally and strong
enough to support the weight of the unit and
contents.
Do not operate built-in models without the
control box mounted properly as described in
the installation instructions.
The National Sanitation Foundation (NSF)
requires that heated shelf units over 36″
(914 mm) in length or weighing more than
80 lbs. (36 kg) either be sealed to or raised
above the installation surface. If this unit cannot
be sealed at the point of use, 4″ (102 mm) legs
are included to allow for proper cleaning access
below unit. Refer to the ACCESSORIES section
for installation instructions.
This unit is recommended for use in metallic
countertops. Damage to non-metallic countertop
material caused by heat generated from Hatco
equipment is not covered under the Hatco
warranty. For other surfaces, verify that the
material is suitable for temperatures up to 200° F
(93° C).
Built-in units must not have a setpoint
temperature higher than 200°F (93°C).
Temperatures exceeding 200°F (93°C) will
damage the unit and void the warranty.
Use of excessive force when tightening
mounting screws of built-in units may damage
unit or countertop.
Do not lay unit on the side with the control panel
or damage to the unit could occur.
Use non-abrasive cleaners only. Abrasive
cleaners could scratch the finish of the unit,
marring its appearance and making it
susceptible to soil accumulation.
Form No. GRSM-0108
1
SPECIFICATIONS
NEMA 5-15PNEMA 5-20P
NEMA 6-15P
CEE 7/7 SchukoBS-1363
NOTE: Receptacle not supplied by Hatco.
WARNING
A
D
B
E
C
Front ViewSide View
Plug Configurations
Units are supplied from the factory with an electrical
cord and plug installed. Plugs are supplied
according to the applications as shown in Figure 1.
ELECTRIC SHOCK HAZARD: Plug unit into a
properly grounded electrical outlet of the correct
voltage, size, and plug configuration. If the plug
and receptacle do not match, contact a qualified
electrician to determine and install the proper
voltage and size electrical outlet.