Hatco GRPWS-2424 Installation Manual

hatcocorp.com

WARNING

ADVERTENCIA

AVERTISSEMENT

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S'inscrire en ligne!

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Glo-Ray

Pizza Warmer

Plaque chauffante pour pizza

GRPWS Series/Série

Installation and Operating Manual

Manuel d'installation et d'utilisation

Do not operate this equipment unless you have read and understood the contents of this manual! Failure to follow the instructions contained in this manual may result in serious injury or death. This manual contains important safety information concerning the maintenance, use, and operation of this product. If you’re unable to understand the contents of this manual, please bring it to the attention of your supervisor. Keep this manual in a safe location for future reference.

P/N 07.04.315.00

English = p 2

No opere este equipo al menos que haya leído y comprendido el contenido de este manual! Cualquier falla en el seguimiento de las instrucciones contenidas en este manual puede resultar en un serio lesión o muerte. Este manual contiene importante información sobre seguridad concerniente al mantenimiento, uso y operación de este producto. Si usted no puede entender el contenido de este manual por favor pregunte a su supervisor. Almacenar este manual en una localización segura para la referencia futura.

Ne pas utiliser cet équipement sans avoir lu et compris le contenu de ce manuel ! Le non-respect des instructions contenues dans ce manuel peut entraîner de graves blessures ou la mort. Ce manuel contient des informations importantes concernant l'entretien, l'utilisation et le fonctionnement de ce produit. Si vous ne comprenez pas le contenu de ce manuel, veuillez le signaler à votre supérieur. Conservez ce manuel dans un endroit sûr pour pouvoir vous y référer plus tard.

Français = p 15

CAUTION

WARNING

NOTICE

24 Hour 7 Day Parts and Service Assistance available in the United States and Canada by calling 800-558-0607.

CONTENTS

English

Important Owner Information ..............................................2

Introduction...........................................................................2

Important Safety Information...............................................3

Model Description.................................................................4

Model Designation................................................................4

Specifications........................................................................5

Plug Configurations .............................................................5

Electrical Rating Chart — GRPWS-XXXX Models.............5

Electrical Rating Chart — GRPWS-XXXXD Models ..........5

Electrical Rating Chart — GRPWS-XXXXT Models ...........6

Electrical Rating Chart — GRPWS-XXXXQ Models ..........6

Dimensions — Box Stop with Sign Holder ..........................6

Dimensions — GRPWS-XXXX and

GRWPS-XXXXD Models ...................................................7

Dimensions — GRPWS-XXXXT Models .............................8

Dimensions — GRPWS-XXXXQ Models ............................9

IMPORTANT OWNER INFORMATION

Record the model number, serial number, voltage, and purchase date of the unit in the spaces below (specification label located on the back of the unit). Please have this information available when calling Hatco for service assistance.

Model No. ____________________________________

Serial No. ____________________________________

Voltage ______________________________________

Installation...........................................................................10

General ..............................................................................10

Operation .............................................................................11

General ..............................................................................11

Maintenance ........................................................................12

General ..............................................................................12

Daily Cleaning....................................................................12

Replacing Display Light Bulbs ...........................................12

Troubleshooting Guide ......................................................13

Options and Accessories...................................................14

Limited Warranty.................................................................15

Authorized Parts Distributors............................Back Cover

Business Hours: 7:00

Telephone: 800-558-0607; 414-671-6350

E-mail: partsandservice@hatcocorp.com

AM to 5:00 PM Central Standard Time (CST)

(Summer Hours: June to September— 7:00

AM to 5:00 PM CST Monday–Thursday

7:00

AM to 4:00 PM CST Friday)

Date of Purchase ______________________________

Completing online warranty registration will prevent delay in obtaining warranty coverage. Access the Hatco website at www.hatcocorp.com, select the Parts & Service pull-down menu, and click on “Warranty Registration”.

INTRODUCTION

Hatco Glo-Ray®Pizza Warmers are perfect for holding boxed or bagged pizza and other wrapped food product on a buffet line or at temporary serving areas. These warmers hold hot wrapped food product and keep it at optimum serving temperatures without affecting quality. The thermostaticallycontrolled heated base in each heat zone extends the holding times of most wrapped food product. These units also feature incandescent lights along with a cord and plug set.

Hatco Glo-Ray Pizza Warmers are products of extensive research and field testing. The materials used were selected for maximum durability, attractive appearance, and optimum performance. Every unit is inspected and tested thoroughly prior to shipment.

This manual provides the installation, safety, and operating instructions for Glo-Ray Pizza Warmers. Hatco recommends all installation, operating, and safety instructions appearing in this manual be read prior to installation or operation of the warmer.

Additional information can be found by visiting our web site at www.hatcocorp.com.

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WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE is used to address practices not related to personal injury.

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Form No. GRPWSM-0117

English

WARNING

CAUTION

NOTICE

WARNING

IMPORTANT SAFETY INFORMATION

Read the following important safety information before using this equipment to avoid serious injury or death and to avoid damage to equipment or property.

ELECTRIC SHOCK HAZARD:

• Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install proper voltage and size electrical receptacle.

• Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.

• Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70°F (21°C).

• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.

• Do not steam clean or use excessive water on unit.

• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.

• Do not pull unit by power cord.

• Discontinue use if power cord is frayed or worn.

• Do not attempt to repair or replace a damaged power cord. The cord must be replaced by Hatco, an Authorized Hatco Service Agent, or a person with similar qualifications.

• Do not clean unit when it is energized or hot.

• This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.

• Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.

FIRE HAZARD: Locate unit a minimum of 1″ (25 mm) from combustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur.

Use only light bulbs that meet or exceed National Sanitation Foundation (NSF) standards and are specifically designed for food holding areas. Breakage of light bulbs not specially-coated could result in personal injury and/or food contamination.

Make sure food product has been heated to the proper food-safe temperature before placing in unit. Failure to heat food product properly may result in serious health risks. This unit is for holding pre-heated food product only.

Hatco Corporation is not responsible for actual food product serving temperature. It is the responsibility of the user to ensure that food product is held and served at a safe temperature.

Do not place food product directly onto hardcoat surface. Food product must be wrapped, boxed, or on a food pan.

Make sure all operators have been instructed on the safe and proper use of the unit.

This unit is not intended for use by children or persons with reduced physical, sensory, or mental capabilities. Ensure proper supervision of children and keep them away from the unit.

This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350.

BURN HAZARD: Some exterior surfaces on unit will get hot. Use caution when touching these areas.

Locate unit at proper counter height in an area that is convenient for use. The location should be level to prevent unit or its contents from falling accidentally and strong enough to support the weight of the unit and contents.

The National Sanitation Foundation (NSF) requires that units over 36″ (914 mm) in width or weighing more than 80 lbs. (36 kg) either be sealed to or raised above the installation surface. If unit cannot be sealed at the point of use, 4″ (102 mm) legs are included to allow for proper cleaning access below unit.

Do not lay unit on the side with the control panel. Damage to unit could occur.

Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation.

Clean unit daily to avoid malfunctions and maintain sanitary operation.

Do not locate unit in area with excessive air movement around unit. Avoid areas that may be subject to active air movements or currents (i.e., near exhaust fans/hoods, air conditioning ducts, and exterior doors).

Form No. GRPWSM-0117

MODEL DESCRIPTION

Model GRPWS-XXXX

Model GRPWS-XXXXD

Model GRPWS-XXXXT

Model GRPWS-XXXXQ

G R P W S - X X X X D

Glo-Ray

Pizza Warmer

Depth of Unit (inches)

No Character = Single Shelf D = Dual Shelf T = Triple Shelf Q = Quadruple Shelf

Slanted Shelf

Width of Unit (inches)

All Models

All Hatco Glo-Ray®Pizza Warmers are constructed of aluminum and stainless steel. Features include tempered glass side panels (no glass side panels on single shelf units), a separate POWER On/Off switch for each heat zone, a separate TEMPERATURE CONTROL for each heat zone, incandescent lights, feet/legs, and a cord and plug set. The operating temperature range of each heat base is from room temperature to approximately 185°F (85°C).

GRPWS-XXXX Models

Glo-Ray Pizza Warmers are available in widths of 24", 36", and 48" (610, 914, 1219 mm); and in depths of 18" or 24" (457 or 610 mm). The units are available in single, dual, triple, or quadruple shelf models.

NOTE: Single shelf models are available in the 24" (610 mm)

depth only.

NOTE: Refer to the OPTIONSANDACCESSORIES section

for other display light options.

English

Models GRPWS-XXXX and GRPWS-XXXXD

MODEL DESIGNATION

Models GRPWS-XXXXT and GRPWS-XXXXQ

Form No. GRPWSM-0117

English

WARNING

NEMA 5-15P NEMA 5-20P

NEMA L14-20P

NEMA L14-30P

BS-1363

AS-3112

Schuko 7/7

Plug Configurations

Units are supplied from the factory with an electrical cord and plug installed. Plugs are supplied according to the applications.

ELECTRIC SHOCK HAZARD: Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install the proper voltage and size electrical receptacle.

NOTE: Receptacle not supplied by Hatco.

SPECIFICATIONS

Plug Configurations

Electrical Rating Chart — GRPWS-XXXX Models

Model Voltage Watts Amps Plug Configuration Shipping Weight

GRPWS-2424 120 345 2.9 NEMA 5-15P 40 lbs. (18 kg) GRPWS-3624 120 505 4.2 NEMA 5-15P 45 lbs. (20 kg) GRPWS-4824 120 660 5.5 NEMA 5-15P 60 lbs. (27 kg)

Electrical Rating Chart — GRPWS-XXXXD Models

Model Voltage Watts Amps Plug Configuration Shipping Weight

GRPWS-2418D 120 960 8.0 NEMA 5-15P 76 lbs. (34 kg) GRPWS-3618D 120 1440 12.0 NEMA 5-15P 91 lbs. (41 kg) GRPWS-4818D 120 1920 16.0 NEMA 5-20P 136 lbs. (62 kg)

120/208-240 1920 8.0 NEMA L14-20P 136 lbs. (62 kg)

GRPWS-2424D 120 1200 10.0 NEMA 5-15P 108 lbs. (49 kg) GRPWS-3624D 120 1800 15.0 NEMA 5-15P * 136 lbs. (62 kg) GRPWS-4824D 120/208-240 2390 10.0 NEMA L14-20P 177 lbs. (80 kg)

* NEMA 5-20P for Canada

Form No. GRPWSM-0117

SPECIFICATIONS

2-1/2″

(64 mm)

2-3/8″

(60 mm)

F R E S H H O T P I Z Z A

Recommended Sign Thickness = 1/8″ (3 mm)

Box Stop w/Sign Holder

Sign

English

Electrical Rating Chart — GRPWS-XXXXT Models

Shipping

Model Voltage Watts Amps Plug Configuration

GRPWS-2418T 120 1440 12.0 NEMA 5-15P 98 lbs. (44 kg) GRPWS-3618T 120/208–240 2160 12.0 NEMA L14-20P 136 lbs. (62 kg) GRPWS-4818T 120/208–240 2880 16.0 NEMA L14-20P 175 lbs. (79 kg) GRPWS-2424T 120 1800 15.0 NEMA 5-15P * 123 lbs. (56 kg)

220–230–240 1276–1395–1518 5.8–6.1–6.3 AS 3112, BS-1363, Schuko 7/7 123 lbs. (56 kg)

GRPWS-3624T 120/208–240 2700 15.0 NEMA L14-20P 175 lbs. (79 kg)

200 1776 8.9 AS 3112 175 lbs. (79 kg)

220–230–240 1800–1967–2143 8.2–8.6–8.9 AS 3112, BS-1363, Schuko 7/7 175 lbs. (79 kg)

GRPWS-4824T 120/208–240 3585 20.0 NEMA L14-30P 227 lbs. (103 kg)

220–230–240 2301–2515–2738 10.5–10.9–11.4 AS 3112, BS-1363, Schuko 7/7 227 lbs. (103 kg)

Weight

Electrical Rating Chart — GRPWS-XXXXQ Models

Model Voltage Watts Amps Plug Configuration Shipping Weight

GRPWS-2418Q 120  1920 16.0 NEMA 5-20P 119 lbs. (54 kg) GRPWS-2418Q 120/208–240 1920 8.0 NEMA L14-20P 119 lbs. (54 kg) GRPWS-3618Q 120/208–240 2880 12.0 NEMA L14-20P 157 lbs. (71 kg) GRPWS-4818Q 120/208–240 3840 16.0 NEMA L14-20P 214 lbs. (97 kg) GRPWS-2424Q 120/208–240 2400 10.0 NEMA L14-20P 151 lbs. (69 kg) GRPWS-3624Q 120/208–240 3600 15.0 NEMA L14-20P 214 lbs. (97 kg) GRPWS-4824Q 120/208–240 4780 20.0 NEMA L14-20P † 277 lbs. (126 kg)

* NEMA 5-20P for Canada. † NEMA L14-30P for Canada.  Not available in Canada.

The shaded areas contain electrical information for International models only.

Dimensions — Box Stop with Sign Holder

Model Box Stop/Sign Width (A)

GRPWS-24XXD GRPWS-24XXT 22-1/4″ (565 mm) GRPWS-24XXQ

GRPWS-36XXD GRPWS-36XXT 34-1/4″ (870 mm) GRPWS-36XXQ

GRPWS-48XXD GRPWS-48XXT 46-1/4″ (1175 mm) GRPWS-48XXQ

NOTE: Signage is not supplied by Hatco.

NOTE: The Box Stop with Sign Holder is not

available for single shelf units (GRPWS-XXXX).

Box Stop with Sign Holder Dimensions

Form No. GRPWSM-0117

English

Front View

Side View

Rear View

Side View

F B

Dimensions — GRPWS-XXXX and GRPWS-XXXXD

SPECIFICATIONS

Model

GRPWS-2424

GRPWS-3624

GRPWS-4824

GRPWS-2418D

GRPWS-3618D

GRPWS-4818D

GRPWS-2424D

GRPWS-3624D

GRPWS-4824D

Width

(A)

22-7/8″

(581 mm)

34-7/8″

(886 mm)

46-7/8″

(1191 mm)

23-7/8″

(606 mm)

35-7/8″

(911 mm)

47-7/8″

(1216 mm)

23-7/8″

(606 mm)

35-7/8″

(911 mm)

47-7/8″

(1216 mm)

Depth

(B)

24-1/4″

(616 mm)

24-1/4″

(616 mm)

24-1/4″

(616 mm)

20-1/16″

(509 mm)

20-1/16″

(509 mm)

20-1/16″

(509 mm)

26-1/16″

(662 mm)

26-1/16″

(662 mm)

26-1/16″

(662 mm)

Height

(C)†

10-3/8″

(264 mm)

10-3/8″

(264 mm)

10-3/8″

(264 mm)

22-9/16″

(573 mm)

22-9/16″

(573 mm)

22-9/16″

(573 mm)

23-5/8″

(600 mm)

23-5/8″

(600 mm)

23-5/8″

(600 mm)

Height

(D)†

6-7/8″

(174 mm)

6-7/8″

(174 mm)

6-7/8″

(174 mm)

19-1/2″

(494 mm)

19-1/2″

(494 mm)

19-1/2″

(494 mm)

19-1/2″

(494 mm)

19-1/2″

(494 mm)

19-1/2″

(494 mm)

Footprint Width (E)

20-1/8″

(511 mm)

32-1/8″

(816 mm)

44-1/8″

(1121 mm)

20-1/8″

(511 mm)

32-1/8″

(816 mm)

44-1/8″

(1121 mm)

20-1/8″

(511 mm)

32-1/8″

(816 mm)

44-1/8″

(1121 mm)

Footprint Depth (F)

21-3/8″

(543 mm)

21-3/8″

(543 mm)

21-3/8″

(543 mm)

15-3/8″

(391 mm)

15-3/8″

(391 mm)

15-3/8″

(391 mm)

21-3/8″

(543 mm)

21-3/8″

(543 mm)

21-3/8″

(543 mm)

Shelf

Height (G)

---

4-1/8″

(104 mm)

4-1/8″

(104 mm)

4-1/8″

(104 mm)

4-1/8″

(104 mm)

4-1/8″

(104 mm)

4-1/8″

(104 mm)

† Height (C and D) includes 4″ (102 mm) legs. Subtract 4″

(102 mm) from Height (C and D) if unit is sealed to countertop. Subtract 3” (76 mm) from Height (C and D) if unit is equipped with 1″ (25 mm) feet.

Form No. GRPWSM-0117

GRPWS

-XXXX Dimensions

GRPWS

-XXXXD Dimensions

SPECIFICATIONS

Side ViewRear View

F B

Dimensions — GRPWS-XXXXT Models

English

Model

GRPWS-2418T

GRPWS-3618T

GRPWS-4818T

GRPWS-2424T

GRPWS-3624T

GRPWS-4824T

Width

(A)

23-7/8″

(606 mm)

35-7/8″

(911 mm)

47-7/8″

(1216 mm)

23-7/8″

(606 mm)

35-7/8″

(911 mm)

47-7/8″

(1216 mm)

Depth

(B)

20-1/16″

(509 mm)

20-1/16″

(509 mm)

20-1/16″

(509 mm)

26-1/16″

(662 mm)

26-1/16″

(662 mm)

26-1/16″

(662 mm)

Height

(C)†

29-11/16″ (754 mm)

30-3/4″

(781 mm)

30-3/4″

(781 mm)

30-3/4″

(781 mm)

Height

(D)†

26-9/16″

(674 mm)

26-9/16″

(674 mm)

26-9/16″

(674 mm)

26-9/16″

(674 mm)

26-9/16″

(674 mm)

26-9/16″

(674 mm)

Footprint Width (E)

20-1/8″

(511 mm)

32-1/8″

(816 mm)

44-1/8″

(1121 mm)

20-1/8″

(511 mm)

32-1/8″

(816 mm)

44-1/8″

(1121 mm)

Footprint Depth (F)

15-3/8″

(391 mm)

15-3/8″

(391 mm)

15-3/8″

(391 mm)

21-3/8″

(543 mm)

21-3/8″

(543 mm)

21-3/8″

(543 mm)

Shelf

Height (G)

4-1/8″

(104 mm)

4-1/8″

(104 mm)

4-1/8″

(104 mm)

4-1/8″

(104 mm)

4-1/8″

(104 mm)

4-1/8″

(104 mm)

GRPWS-XXXXT Dimensions

† Height (C and D) includes 4″ (102 mm) legs. Subtract 4″ (102 mm)

from Height (C and D) if unit is sealed to countertop.

Form No. GRPWSM-0117

English

Side ViewRear View

F B

Dimensions — GRPWS-XXXXQ Models

SPECIFICATIONS

Model

GRPWS-2418Q

GRPWS-3618Q

GRPWS-4818Q

GRPWS-2424Q

GRPWS-3624Q

GRPWS-4824Q

Width

(A)

23-7/8″

(606 mm)

35-7/8″

(911 mm)

47-7/8″

(1216 mm)

23-7/8″

(606 mm)

35-7/8″

(911 mm)

47-7/8″

(1216 mm)

Depth

(B)

20-1/16″

(509 mm)

20-1/16″

(509 mm)

20-1/16″

(509 mm)

26-1/16″

(662 mm)

26-1/16″

(662 mm)

26-1/16″

(662 mm)

Height

(C)†

36-13/16″ (935 mm)

37-7/8″

(962 mm)

37-7/8″

(962 mm)

37-7/8″

(962 mm)

Height

(D)†

33-11/16″ (855 mm)

Footprint Width (E)

20-1/8″

(511 mm)

32-1/8″

(816 mm)

44-1/8″

(1121 mm)

20-1/8″

(511 mm)

32-1/8″

(816 mm)

44-1/8″

(1121 mm)

Footprint Depth (F)

15-3/8″

(391 mm)

15-3/8″

(391 mm)

15-3/8″

(391 mm)

21-3/8″

(543 mm)

21-3/8″

(543 mm)

21-3/8″

(543 mm)

Shelf

Height (G)

4-1/8″

(104 mm)

4-1/8″

(104 mm)

4-1/8″

(104 mm)

4-1/8″

(104 mm)

4-1/8″

(104 mm)

4-1/8″

(104 mm)

GRPWS-XXXXQ Dimensions

† Height (C and D) includes 4″ (102 mm) legs. Subtract 4″ (102 mm)

from Height (C and D) if unit is sealed to countertop.

Form No. GRPWSM-0117

+ 19 hidden pages