Hatco GRN4-30 Installation Manual

hatcocorp.com

WARNING

ADVERTENCIA

AVERTISSEMENT

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GLO-RAY

Narrow Halogen Strip Heaters

Rampes chauffantes étroites halogène

GRN4 & GRN4L Series/Série

Installation and Operating Manual

Manuel d'installation et d'utilisation

P/N 07.04.483.00

Do not operate this equipment unless you have read and understood the contents of this manual! Failure to follow the instructions contained in this manual may result in serious injury or death. This manual contains important safety information concerning the maintenance, use, and operation of this product. If you’re unable to understand the contents of this manual, please bring it to the attention of your supervisor. Keep this manual in a safe location for future reference.

English = p 2

No opere este equipo al menos que haya leído y comprendido el contenido de este manual! Cualquier falla en el seguimiento de las instrucciones contenidas en este manual puede resultar en un serio lesión o muerte. Este manual contiene importante información sobre seguridad concerniente al mantenimiento, uso y operación de este producto. Si usted no puede entender el contenido de este manual por favor pregunte a su supervisor. Almacenar este manual en una localización segura para la referencia futura.

Ne pas utiliser cet équipement sans avoir lu et compris le contenu de ce manuel ! Le non-respect des instructions contenues dans ce manuel peut entraîner de graves blessures ou la mort. Ce manuel contient des informations importantes concernant l'entretien, l'utilisation et le fonctionnement de ce produit. Si vous ne comprenez pas le contenu de ce manuel, veuillez le signaler à votre supérieur. Conservez ce manuel dans un endroit sûr pour pouvoir vous y référer plus tard.

Français = p 15

WARNING

NOTICE

CAUTION

24 Hour 7 Day Parts and Service Assistance available in the United States and Canada by calling 800-558-0607.

CONTENTS

English

Important Owner Information ..............................................2

Introduction...........................................................................2

Important Safety Information...............................................3

Model Description.................................................................4

Model Designation................................................................4

Specifications........................................................................4

Dimensions — Strip Heater.................................................4

Dimensions — Control Box .................................................5

Electrical Rating Chart — GRN4 Models ............................5

Electrical Rating Chart — GRN4L Models ..........................5

Installation.............................................................................6

General ...............................................................................6

Installation Site Requirements.............................................6

Installing the Unit.................................................................7

Installing the Control Box ....................................................8

IMPORTANT OWNER INFORMATION

Record the model number, serial number, voltage, and purchase date of the unit in the spaces below (specification label located on the side of the unit). Please have this information available when calling Hatco for service assistance.

Model No. ________________________________________

Serial No. ________________________________________

Voltage __________________________________________

Date of Purchase __________________________________

Operation...............................................................................9

General ...............................................................................9

Maintenance ........................................................................10

General .............................................................................10

Cleaning ............................................................................10

Replacing a Heat Lamp Bulb ............................................10

Replacing a Display Light Bulb (GRN4L Models)..............11

Troubleshooting Guide ......................................................12

Options and Accessories...................................................13

Limited Warranty.................................................................14

Authorized Parts Distributors............................Back Cover

Business Hours: 8:00

Telephone: 800-558-0607; 414-671-6350

e-mail: partsandservice@hatcocorp.com

Fax: 800-690-2966 (Parts and Service)

AM to 5:00 PM Central Standard Time (CST)

(Summer Hours: June to September— 8:00

AM to 5:00 PM CST Monday–Thursday

8:00

AM to 2:30 PM CST Friday)

414-671-3976 (International)

Completing online warranty registration will prevent delay in obtaining warranty coverage. Access the Hatco website at www.hatcocorp.com, select the Parts & Service pull-down menu, and click on “Warranty Registration”.

INTRODUCTION

Hatco Glo-Ray®Narrow Halogen Strip Heaters keep hot foods at optimum serving temperatures longer. The bright, halogen heat lamps keep the focus on the food and the narrow housing is ideal for installation in tight spaces. Foods do not dry out or become discolored; even the most delicate dishes hold that “just-prepared” look.

Glo-Ray Narrow Halogen Strip Heaters are products of extensive research and field testing. The materials used were selected for maximum durability, attractive appearance, and optimum performance. Every unit is inspected and tested thoroughly prior to shipment.

This manual provides the installation, safety, and operating instructions for Glo-Ray Narrow Halogen Strip Heaters. Hatco recommends all installation, operating, and safety instructions appearing in this manual be read prior to installation or operation of a unit.

Additional information can be found by visiting our web site at www.hatcocorp.com.

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WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE is used to address practices not related to personal injury.

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Form No. GRN4M-0714

English

NOTICE

CAUTION

WARNING

IMPORTANT SAFETY INFORMATION

Read the following important safety information before using this equipment to avoid serious injury or death and to avoid damage to equipment or property

ELECTRIC SHOCK HAZARD:

• Unit must be installed by a qualified electrician. Installation must conform to all local electrical codes. Installation by unqualified personnel will void unit warranty and may lead to electric shock or burn, as well as damage to unit and/or its surroundings.

• Consult a licensed electrical contractor for proper electrical installation conforming to local electrical codes and the National Electrical Code (N.E.C.).

• Turn OFF power switch, turn off power at circuit breaker, and allow unit to cool before performing any cleaning, adjustments, or maintenance.

• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.

• Do not install unit above a steam table or other steam generating appliance.

• Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70°F (21°C).

• Do not steam clean or use excessive water on unit.

• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.

• Do not clean unit when it is energized or hot.

• Control box must be mounted in a vertical surface. Mounting control box in a horizontal surface may result in the collection of liquids and lead to electric shock.

• This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.

• Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.

FIRE HAZARD:

• Locate unit the correct distance from combustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur. Refer to specific installation and mounting information in this manual for proper clearances.

• Make sure to follow the installation information listed below for halogen strip heaters. If safe distances are not maintained, discoloration or combustion could occur.

a. Do not install halogen strip heaters less than 10″

(254 mm) above combustible surfaces.

b. Do not install halogen strip heaters less than

7″ (178 mm) above non-combustible surfaces.

c. Install all halogen strip heaters with a minimum

distance of 2″ (51 mm) from any wall or adjacent surface.

Form No. GRN4M-0714

EXPLOSION HAZARD: Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance.

Make sure all operators have been instructed on the safe and proper use of the unit.

This unit is not intended for use by children or persons with reduced physical, sensory, or mental capabilities. Ensure proper supervision of children and keep them away from the unit.

The light fixtures in this unit have glass safety shields covering the light bulbs to meet National Sanitation Foundation (NSF) standards. To avoid personal injury and/or food contamination, always operate unit with glass safety shields properly installed.

Hatco Corporation is not responsible for actual food product serving temperature. It is the responsibility of the user to ensure that food product is held and served at a safe temperature.

This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350; fax 800-690-2966; or International fax 414-671-3976.

BURN HAZARD: Some exterior surfaces on unit will get hot. Avoid unnecessary contact with unit.

Standard and approved manufacturing oils may smoke for 30–45 minutes during initial startup. This is a temporary condition. Operate unit without food product until smoke dissipates.

Ensure safe and proper operation. Refer to the “Installation Site Requirements” listed in the INSTALLATION section of this manual.

Do not touch halogen heat lamp bulbs with bare hands. Use gloves, cloth, or paper towel when handling halogen bulbs. Oil from skin will reduce bulb life and effectiveness.

Damage to any countertop material caused by heat generated from Hatco equipment is not covered under the Hatco warranty. Contact manufacturer of countertop material for application information.

Installation of two or more separate units with less than 3″ (76 mm) between housings may result in premature failure of component parts. Failure to provide proper spacing may result in heat damage to electrical components.

Install remote-mounted control box outside areas subject to temperatures above 85°F (29°C). Excessive temperatures will cause control(s) to overheat, malfunction, and fail.

Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation. Use of abrasive materials will void warranty.

This unit is intended for commercial use only—NOT for household use.

MODEL DESCRIPTION

Xenon Dispay Light

Halogen Heat Lamp

Angle Bracket

Halogen Heat Lamp

Angle Bracket

Front View

Side View

G R N 4 L - XX

Glo-Ray

Narrow Housing

Halogen Heat/Light

Source

Xenon Lights

Width (inches)

All Models

All Glo-Ray©Narrow Halogen Strip Heaters consist of a narrowstyle steel housing that is ideal for installation in tight spaces. Each is equipped with halogen heat lamps that provide even heating as well as bright display lighting. Controls are housed in a remote-mounted control box. Finish options include stainless steel or several powdercoated colors, gloss finishes, and plated finishes.

Narrow Halogen Strip Heaters are supplied with angle brackets for under-shelf mounting. Optional, non-adjustable tubular stands are available for countertop mounting (refer to the OPTIONS AND ACCESSORIES section for details).

GRN4Models

GRN4 models are available in widths from 18″ (457 mm) to 72″ (1829 mm). They are equipped with halogen heat lamps only. The controls consist of a HEAT ON/OFF (I/O) switch and a HEAT control knob.

GRN4LModels

GRN4L models are available in widths from 24″ (610 mm) to 72″ (1829 mm). They are equipped with both halogen heat lamps and Xenon display lights. The Xenon display lights provide additional lighting when the halogen heat lamps are off or on a lower heat setting. The controls consist of a HEAT ON/OFF (I/O) switch, a HEAT control knob, and a LIGHTS ON/OFF (I/O) switch.

English

GRN4 Model

MODEL DESIGNATION

SPECIFICATIONS

Dimensions — Strip Heater

Model (A) (B) (C)

GRN4

GRN4L

Width Depth Height

18–72″ 4″ 2-1/8″

(457–1829 mm) (102 mm) (54 mm)

24–72″ 4″ 2-1/8″

(610–1829 mm) (102 mm) (54 mm)

GRN4L Model

Strip Heater Dimensions

Form No. GRN4M-0714

English

Front View

Front Cover

Side View

SPECIFICATIONS

Dimensions — Control Box

Width Depth Height Cover Cover

(A) (B) (C) Width (D) Height (E)

Control 8-7/8″ 4-1/8″ 3-1/2″ 9″ 4-1/2″

Box (225 mm) (105 mm) (89 mm) (229 mm) (114 mm)

Control Box Dimensions

Electrical Rating Chart — GRN4 Models

Model Voltage Watts Amps # Halogen Bulbs Shipping Weight

GRN4-18 120 400 3.3 2 10 lbs. (5 Kg)

GRN4-24 120 400 3.3 2 11 lbs. (5 Kg)

GRN4-30 120 400 3.3 2 12 lbs. (5 Kg)

GRN4-36 120 600 5.0 3 13 lbs. (6 Kg)

GRN4-42 120 600 5.0 3 14 lbs. (6 Kg

GRN4-48 120 600 5.0 3 15 lbs. (7 Kg)

GRN4-54 120 800 6.7 4 17 lbs. (8 Kg)

GRN4-60 120 800 6.7 4 18 lbs. (8 Kg)

GRN4-66 120 1000 8.3 5 19 lbs. (9 Kg)

GRN4-72 120 1000 8.3 5 20 lbs. (9 Kg)

Electrical Rating Chart — GRN4L Models

Model Voltage Watts Amps # Halogen Bulbs # Xenon Bulbs Shipping Weight

GRN4L-24 120 450 3.8 2111 lbs. (5 Kg)

GRN4L-30 120 450 3.8 2112 lbs. (5 Kg)

GRN4L-36 120 700 5.8 3213 lbs. (6 Kg)

GRN4L-42 120 700 5.8 3214 lbs. (6 Kg)

GRN4L-48 120 700 5.8 3215 lbs. (7 Kg)

GRN4L-54 120 950 7.9 4317 lbs. (8 Kg)

GRN4L-60 120 950 7.9 4318 lbs. (8 Kg)

NOTE: Specification label located on the side of the unit. See label for serial number and verification of unit electrical information.

Form No. GRN4M-0714

GRN4L-66 120 1200 10.0 5419 lbs. (9 Kg)

GRN4L-72 120 1200 10.0 5420 lbs. (9 Kg)

INSTALLATION

WARNING

1-1/2″

(38 mm)

2″ (51 mm)2″ (51 mm)

Shelf

Back or

Side Wall

Counter

7″

(178 mm)

Minimum Clearance Above

Non-Combustible Surface

10″

(254 mm)

Minimum Clearance Above

Combustible Surface

Heat Pattern Dimension

(determined by mounting height —

approximately 12″ [305 mm])

9–13″

(229–330 mm)

Recommended Install

Height Above

Non-Combustible Surface

Recommended Install

Height Above

Combustible Surface

10–13″

(254–330 mm)

English

General

Use the information in this section to prepare for installation of the strip heater. Make sure to locate the specific information for the model of strip heater and type of installation.

ELECTRIC SHOCK HAZARD:

• Consult a licensed electrical contractor for proper electrical installation conforming to local electrical codes and the National Electrical Code (N.E.C.).

• Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70°F (21°C).

FIRE HAZARD:

• Make sure to follow the installation information listed below for halogen strip heaters. If safe distances are not maintained, discoloration or combustion could occur.

a. Do not install halogen strip heaters less than 10″

(254 mm) above combustible surfaces.

b. Do not install halogen strip heaters less than

7″ (178 mm) above non-combustible surfaces.

c. Install all halogen strip heaters with a minimum

distance of 2″ (51 mm) from any wall or adjacent surface.

1. Remove the unit from the carton.

NOTE: To prevent delay in obtaining warranty coverage,

complete online warranty registration. See the IMPORTANT OWNER INFORMATION section for details.

2. Remove tape and protective packaging from all surfaces of

the unit.

3. Install the unit in the desired location. Refer to the

“Installing the Unit” procedure in this section.

• Locate the unit in an area where the ambient air temperature is constant and a minimum of 70°F (21°C). Avoid areas that may be subject to active air movements or currents (i.e., near exhaust fans/hoods and air conditioning ducts).

• Make sure the unit is installed with the proper

clearances from adjacent surfaces.

4. Install the control box in the desired location. Refer to “Installing the Control Box” procedure in this section.

Installation Site Requirements

The installation site must meet specific requirements for safe and proper installation of the unit.

• Make sure the countertop material is designed to withstand long periods of hot food holding temperatures. Contact the manufacturer of the countertop material for application information.

• Make sure the installation site provides the proper minimum clearances for adjacent surfaces. The following are the required minimum clearances:

Above Unit = 1-1/2″ (38 mm) Sides of Unit = 2″ (51 mm) Below Unit = 7″ (178 mm), non-combustible base surface

10″ (254), combustible base surface

Minimum Clearances

NOTE: Halogen strip heaters can be installed over a steam

table. Follow the clearance requirements for installation over a non-combustible base surface.

Recommended Installation Heights

Form No. GRN4M-0714

English

Angle Bracket

Angle Bracket Screw

NOTICE

Shelf

INSTALLATION

Installing the Unit

Use the following procedure to install the unit using the supplied angle brackets. Refer to the OPTIONS AND ACCESSORIES section near the back of this manual for other installation options.

NOTE: Consult the manufacturer of the countertop material for

application information and surface temperature limits before installing the unit.

Damage to any countertop material caused by heat generated from Hatco equipment is not covered under the Hatco warranty. Contact manufacturer of countertop material for application information.

1. Position the unit on a flat surface with the halogen lights facing down.

2. Install the angle brackets on each end of the unit.

NOTE: The angle brackets are shipped loose in the carton.

On each end of the unit:

a. Remove the two angle bracket screws. b. Align the angle bracket with the mounting holes on the

unit. Secure the bracket with the two angle bracket screws.

3. Fasten the angle brackets to the underside of the shelf using appropriate fasteners (not supplied by Hatco). Make sure the unit is facing the desired direction with the wire leads on the proper side before fastening the unit to the shelf.

Shelf Installation

4. Route the wire leads toward the installation location for the control box.

NOTE: The angle brackets provide the required 1-1/2″ (38 mm)

Form No. GRN4M-0714

Angle Bracket Installation

minimum clearance above the unit.

INSTALLATION

WARNING

NOTICE

8-1/8″

(206 mm)

Max.

3-7/8″

(98 mm)

Control Box Cutout

Front Cover

Front Cover Screw

Control Box

Hex Nut

Heat Control

Knob

Control Box Cutout

Heat

English

Installing the Control Box

Use the following procedure to install the control box.

NOTE: Units can be ordered with up to ten feet (3 m) of wire

leads, depending on the installation location of the control box.

Control box must be mounted in a vertical surface. Mounting control box in a horizontal surface may result in the collection of liquids and lead to electric shock.

Install remote-mounted control box outside of heat zone. Locating control box inside heat zone will cause control(s) to overheat, malfunction, and fail.

IMPORTANT NOTE:

Remote-mounted control boxes must be installed in a cool, dry location as far away from any heat zone as possible. Do not mount control boxes directly on, under, or above unit. Do not mount control boxes in direct contact with any heated surface or near any steam generating equipment.

1. Make the appropriate cutout in the vertical surface where the control box will be installed. Refer to the illustration below for cutout dimensions.

NOTE: Make sure a minimum depth of 5-1/4″ (133 mm) is

available behind the vertical surface for the depth of the control box and wires.

4. Remove the front cover of the control box. To remove: a. Loosen the set screw and pull the heat control knob off

its stem. Remove the heat control stem hex nut(s).

b. Remove the toggle switch hex nut(s) at the base of the

toggle switch.

c. Remove the four front cover mounting screws.

5. Make the electrical connections between the unit and the

control box. Refer to the wiring diagram included with the unit.

6. Make the electrical connections between the control box

and the power supply. Refer to the wiring diagram included with the unit.

7. Install the control box in the cutout. Make sure the wiring on

the back of control box is not pinched during installation.

8. Fasten the control box to the vertical surface using four

screws (not supplied).

9. Position the front cover on the control box and secure in

position using the four front cover screws.

10. Replace the heat control stem hex nut(s), heat control knob, and toggle switch hex nut(s).

Control Box Cutout Dimensions

NOTE: Make sure the width of the control box cutout does not

exceed the above dimension.

2. Complete the routing of the wire leads from the unit to meet up with the wire leads on the control box.

3. Route the wire leads from the power supply to meet up with the wire leads on the control box.

Installing the Control Box

Form No. GRN4M-0714

English

CAUTION

WARNING

HEAT Control

Knob

HEAT ON/OFF (I/O) Switch

GRN4 Control Box

LIGHTS ON/OFF

(I/O) Switch

HEAT Control

Knob

HEAT ON/OFF (I/O) Switch

GRN4L Control Box

General

Use the following information to operate a Glo-Ray®Narrow Halogen Strip Heater.

Read all safety messages in the IMPORTANT SAFETY INFORMATION SECTION before operating this equipment.

Standard and approved manufacturing oils may smoke up to 30 minutes during initial startup. This is a temporary condition. Operate unit without food product until smoke dissipates.

Startup

1. Move the HEAT ON/OFF (I/O) switch to the ON (I) position. The halogen heat lamps will illuminate.

2. Turn the HEAT control knob to the desired setting.

3. For GRN4L Models, move the LIGHTS ON/OFF (I/O) switch to the ON (I) position. The Xenon display lights will illuminate.

BURN HAZARD: Some exterior surfaces on unit will get hot. Use caution when touching these areas.

4. Allow 30 minutes to reach operating temperature before holding food product underneath the strip heater.

Shutdown

1. Move the HEAT ON/OFF (I/O) switch to the OFF (O) position.

2. For GRN4L Models, move the LIGHTS ON/OFF (I/O) switch to the OFF (O) position.

OPERATION

GRN4 and GRN4L Control Boxes

Form No. GRN4M-0714

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