Hatco GRJW Installation Manual

GLO-RAY

®

Fried Product Holding Warmer

GRJW Series

Installation & Operating Manual

& Replacement Parts List

I&W #07.05.106.00

This manual contains important safety information
concerning the maintenance, use and operation of this
product. Failure to follow the instructions contained in this
manual may result in serious injury. If you’re unable to
understand the contents of this manual, please bring it to
the attention of your supervisor. Do not operate this
equipment unless you have read and understood the
contents of this manual.

Este manual contiene importante información sobre
seguridad concerniente al mantenimiento, uso y
operación de este producto. Cualquier falla en el
seguimiento de las instrucciones contenidas en este
manual puede resultar en un serio daño. Si usted no
puede entender el contenido de este manual por
favor pregunte a su supervisor. No opere este
equipo al menos que haya leído y comprendido el
contenido de este manual.

Warmer. Safety instructions that appear in this
manual after a warning symbol and the words
WARNING or CAUTION printed in bold face are
very important. WARNING means there is the
possibility of serious injury or death to yourself or
others. CAUTION means there is the possibility
of minor or moderate injury. CAUTION without the
symbol signifies the possibility of equipment or
property damage only.

Hatco Glo-Ray Fried Product Holding Warmers
are a product of extensive research and field testing.
The materials used were selected for maximum
durability, attractive appearance and optimum
performance. Every unit is thoroughly inspected
and tested prior to shipment.

Form No. GRJWM-0406

i

CONTENTS

INTRODUCTION

Important Owner Information...............................i

Introduction ...........................................................i

Important Safety Instructions.............................1

Model Descriptions..............................................2

All Models........................................................2

GRJW-2T Model..............................................2

GRJW-3T Model..............................................2

GRJW-4P Model .............................................2

Specifications.......................................................3

Electrical Rating Chart ....................................3

Plug Configurations.........................................3

Dimensions......................................................3

Installation............................................................4

Unpacking .......................................................4

Location...........................................................4

Operation..............................................................5

Thermostat Adjustment Procedure..................5

Drawer Operation............................................5

Maintenance .........................................................6

General............................................................6

Cleaning..........................................................6

Drawer Removal Procedure ............................6

Drawer Slide Removal Procedure...................6

Replacement Parts List.......................................7

GRJW-2T Model..............................................7

GRJW-2T & -3T Model....................................8

GRJW-4P Model ...........................................10

Hatco Limited Warranty.....................................11

Authorized Parts Distributors............Back Cover

IMPORTANT OWNER INFORMATION

Record the model number, serial number,
(identification decal located on the lower right hand
side, front corner of the unit), voltage and purchase
date of your Glo-Ray

®

Fried Product Holding
Warmer in the spaces below. Please have this
information available when contacting Hatco for
service assistance.

Model No. ________________________________
Serial No. ________________________________
Voltage __________________________________
Date of Purchase __________________________

Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time

(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.D.T.
Monday through Thursday

8:00 a.m. to 2:30 p.m. C.D.T. Friday)
Telephone: [phone]
Fax: [phone] (Parts & Service)

[phone] (International)

Additional information can be found by visiting our
web site at www.hatcocorp.com

24-Hour 7-Day Parts & Service
Assistance available in the United
States and Canada by calling
[phone].

The Hatco Glo-Ray®GRJW Series Warmers are
perfect for holding fried foods at kitchen work areas.
These warmers hold hot fried food products and
keep them at optimum serving temperatures without
affecting quality. Prefocused infrared heat from
above and a thermostatically controlled heated base
extends the holding times of the food product. The
upper infrared heating element is guaranteed
against burnout and breakage for two years and the
base blanket heating element for one year.

This manual provides the installation, safety
and operating instructions for the Glo-Ray Fried
Product Holding Warmer. We recommend all
installation, operating and safety instructions
appearing in this manual be read prior to installation
or operation of your Hatco Fried Product Holding

Form No. GRJWM-0406

1

IMPORTANT SAFETY INFORMATION

IMPORTANT! Read the following important safety instructions to avoid personal injury
or death, and to avoid damage to the equipment or property.

CAUTIONS

Some exterior surfaces on the unit will get
hot. Use caution when touching these areas
to avoid injury.

Locate the unit at the proper counter height,
in an area that is convenient for use. The
location should be level to prevent the unit or
its contents from accidentally falling, and
strong enough to support the weight of the
unit and food.

For safe and proper operation, the unit must
be located a reasonable distance from
combustible walls and materials. If safe
distances are not maintained, discoloration or
combustion could occur.

Unit is not weatherproof. For safe and proper
operation locate the unit indoors where the
ambient air temperature is a minimum of 70°F
(21°C).

CAUTIONS

Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish marring its
appearance and making it susceptible to dirt
accumulation.

WARNINGS

To avoid any injury, turn the power switch
OFF, unplug the unit from the power source
and allow to cool before performing any
maintenance.

Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do
not match, contact a qualified electrician to
determine the proper voltage and size and
install the proper electrical outlet.

To avoid any injury or damage to the unit do
not pull unit by power cord.

To prevent any injury, discontinue use if
power cord is frayed or worn.

Unit is not waterproof. DO NOT submerge
in water. Do not operate if it has been
submerged in water.

To avoid electrical shock or personal injury,
do not steam clean or use excessive water on
the unit.

To avoid any injury or damage to the unit
thermostat adjustments must only be
performed by authorized personnel.

This product has no “user” serviceable parts.
To avoid damage to the unit or injury to
personnel, use only Authorized Hatco Service
Agents and Genuine Hatco Parts when
service is required.

If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact
the Hatco Service Department at 414-671-6350
or 800-558-0607; International fax 414-671­3976 or fax [phone].

Genuine Hatco Replacement Parts are
specified to operate safely in the
environments in which they are used. Some
aftermarket or generic replacement parts do
not have the characteristics that will allow
them to operate safely in Hatco equipment. It
is essential to use Hatco Replacement Parts
when repairing Hatco equipment. Failure to
use Hatco Replacement Parts may subject
operators of the equipment to hazardous
electrical voltage, resulting in electrical shock
or burn.

Form No. GRJWM-0406

2

MODEL DESCRIPTIONS

ALL MODELS

All models are constructed of aluminum and
stainless steel, featuring a power On/Off switch, a
thermostatically controlled hardcoated heated base,
infrared upper heating element, polycarbonate front
access door, pan dividers and a 6' (1828 mm) cord
and plug set.

GRJW-2T MODEL

The GRJW-2T model features a flip up door or
sliding pullout drawer assembly and comes with a
pan holder equipped to hold up to two 1/3 size pans,
2-1/2" (64 mm) deep.

GRJW-3T MODEL

The GRJW-3T model features a sliding pullout
drawer and comes equipped with two pan dividers
designed to hold up to three 1/3 size pans, 2-1/2"
(64 mm) deep.

GRJW-4P MODEL

The GRJW-4P model features a sliding pullout
drawer and comes equipped with three pan dividers
designed to hold up to four 1/3 size pans, 2-1/2"
(64 mm) deep.

NOTE: Pans not supplied by Hatco. Pans must be
suitable for high temperature applications.

Figure 1. Glo-Ray GRJW-4

Model Voltage Watts Amps Plug Configuration Shipping Weight

GRJW-2T 120 540 4.5 NEMA 5-15P 41 lbs. (19 kg)
GRJW-3T 120 860 7.2 NEMA 5-15P 50 lbs. (23 kg)
GRJW-4P 120 900 7.5 NEMA 5-15P 57 lbs. (26 kg)

Form No. GRJWM-0406

3

SPECIFICATIONS

ELECTRICAL RATING CHART

NOTE: Shipping weight includes packaging.

PLUG CONFIGURATIONS

Units are supplied from the factory with an electrical
cord and plug installed. Plugs are supplied
according to the applications. (See Figure 2.)

WARNING
Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do not
match, contact a qualified electrician to
determine the proper voltage and size and install
the proper electrical outlet.

NEMA 5-15P

Figure 2. Plug Configuration

Width Depth Height

Model (A) (B) (C)

GRJW-2T 16" 18" 15-1/8"

(406 mm) (457 mm) (384 mm)

GRJW-3T 26-3/4" 18" 15-1/8"

(680 mm) (457 mm) (384 mm)

GRJW-4P 34-1/2" 18" 15-1/8"

(876 mm) (457 mm) (384 mm)

DIMENSIONS

A

B

C

Figure 3. Dimensions