Hatco GRHWSGDM-0902 User Manual

GLO-RAY

®

Merchandising Warmer

GRHW-1SGD Series

Installation &

Operating Manual

I&W # 07.05.127.00

This manual contains important safety information
concerning the maintenance, use and operation of
this product. Failure to follow the instructions
contained in this manual may result in serious injury.
If you are unable to understand the contents of
this manual, please bring it to the attention of your
supervisor. Do not operate this equipment unless
you have read and understood the contents of
this manual.

Este manual contiene importante información sobre
seguridad concerniente al mantenimiento, uso
y operación de este producto. Cualquier falla en el
seguimiento de las instrucciones contenidas en este
manual puede resultar en un serio daño. Si usted no
puede entender el contenido de este manual por
favor pregunte a su supervisor. No opere este equipo
al menos que haya leído y comprendido el contenido
de este manual.

This manual provides the installation, safety and
operating instructions for the Glo-Ray Merchandising
Warmer. We recommend all installation, operating and
safety instructions appearing in this manual be read prior
to installation or operation of your Hatco Merchandising
Warmer. Safety instructions that appear in this manual
after a warning symbol and the words WARNING
or CAUTION printed in bold face are very important.

WARNING means there is the possibility of serious
injury or death to yourself or others. CAUTION
means there is the possibility of minor or moderate
injury. CAUTION without the symbol signifies
the possibility of equipment or property damage only.

Hatco Glo-Ray Merchandising Warmers are a product
of extensive research and field testing. The materials
used were selected for maximum durability, attractive
appearance and optimum performance. Every unit
is thoroughly inspected and tested prior to shipment.

i

INTRODUCTION

The Hatco Glo-Ray Merchandising Warmer is designed
to safely hold all foods at optimum serving temperatures
without affecting quality.

The Glo-Ray Merchandising Warmer keeps wrapped
or packaged foods hot at kitchen work areas, waitress
pick-up stations or customer serving points. This
warmer features electronically-controlled heated shelves
with prefocused infrared top heat to extend the holding
times of most food. The infrared heating elements
are guaranteed against breakage and burnout for two
years and the base heating elements are guaranteed
against burnout for one year. The Glo-Ray
Merchandising Warmers are shipped with display lights,
a cord and plug set and easy-to-install sign holder.

CONTENTS

Important Owner Information.....................................i

Introduction ...................................................................i

Important Safety Instructions .....................................1

Model Description.........................................................2

Specifications.................................................................2

Plug Configurations ................................................2

Electrical Rating Chart............................................3

Dimensions..............................................................3

Installation.....................................................................4

Location ..................................................................4

Operation.......................................................................5

Maintenance ..................................................................6

Cleaning ..................................................................6

Light Bulb Replacement .........................................6

Ground Fault Interrupt Circuit................................6

Hatco Limited Warranty..............................................9

Authorized Parts Distributors....................Back Cover

IMPORTANT OWNER INFORMATION

Record the model number, serial number (identification
plate located on the top rear of the unit), voltage and
purchase date of your Glo-Ray

®

Merchandising Warmer
in the spaces below. Please have this information
available when calling Hatco for service assistance.

Model No. ____________________________________

Serial No. ____________________________________

Voltage ______________________________________

Date of Purchase ______________________________

Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time

(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.D.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.D.T. Friday)

Telephone: [phone]

Fax: [phone] (Parts & Service)

[phone] (International)

Additional information can be found by visiting our
web site at www.hatcocorp.com.

Form No. GRHWSGDM-0902

WARNINGS

Genuine Hatco Replacement Parts are specified
to operate safely in the environments in which
they are used. Some aftermarket or generic
replacement parts do not have the characteristics
that will allow them to operate safely in Hatco
equipment. It is essential to use Hatco
Replacement Parts when repairing Hatco
equipment. Failure to use Hatco Replacement
Parts may subject operators of the equipment
to hazardous electrical voltage, resulting
in electrical shock or burn.

CAUTIONS

Some exterior surfaces on the unit will get hot.
Use caution when touching these areas
to avoid injury.

Unit is not weatherproof. For safe and proper
operation locate the unit indoors

where
the ambient air temperature is constant
and is a minimum of 70°F (21°C).

Locate the unit at the proper counter height
in an area that is convenient for use. The location
should be level to prevent the unit or its contents
from accidentally falling, and strong enough
to support the weight of the unit and food.

To avoid any injury, do not come in contact with
the heated glass shelf while unit is in operation.

To avoid any injury or damage to the unit do not
move or relocate the unit for cleaning.

To avoid any injury or damage to the unit do not
remove side glass during cleaning.

CAUTIONS

Abrasive cleaners could scratch the finish
of your unit.

Do not lay unit on the side with the control panel
or damage to unit could occur.

Avoid contacting the shelf with sharp objects
or abrasive materials that may scratch the
glass surface.

Do not allow the glass shelf to overheat.
Overheating may cause the food containers
to melt or soften.

Do not drag or slide the unit when moving
or installing. Carefully lift the unit to prevent
the rubber feet from tearing off.

IMPORTANT SAFETY INSTRUCTIONS

1

WARNINGS

To avoid any injury, turn the power switch off
at the fuse disconnect switch/circuit breaker
or unplug the unit from the power source
and allow to cool completely before performing
any maintenance or cleaning.

Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do not
match, contact a qualified electrician to determine
the proper voltage and size and install the proper
electrical outlet.

Do not place food directly on glass or stainless
steel surfaces. Food product must be wrapped
or boxed.

Units are not waterproof. DO NOT submerge
in water. Do not operate if unit has been
submerged in water.

To avoid any injury, do not allow liquids to spill
onto the heated glass shelf.

To avoid any injury, do not clean heated glass
shelf when unit is energized or hot.

For safe and proper operation, the unit must
be located a reasonable distance from combustible
walls and materials. If safe distances are not
maintained, discoloration or combustion
could occur.

Only light bulbs which meet or exceed N.S.F.
standards, specifically designed for food holding
areas must be used. Breakage of light bulbs not
specially coated could result in personal injury
and/or food contamination.

If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact
the Hatco Service Department at 800-558-0607
or 414-671-6350; fax [phone]
or International fax [phone].

This product has no “user” serviceable parts.
To avoid damage to the unit or injury
to personnel, use only Authorized Hatco Service
Agents and Genuine Hatco Parts when service
is required.

Form No. GRHWSGDM-0902

IMPORTANT! Read the following important safety instructions to avoid personal injury or death,
and to avoid damage to the equipment or property.

MODEL DESCRIPTION

SPECIFICATIONS

2

GRHW-1SGD

The Hatco Glo-Ray Merchandising Warmer is ideal
for holding hot, wrapped food at customer serving
points. This model features a prefocused
metal-sheathed heating element above, an
electronically controlled heated glass center shelf
and an electronic thermostat controlled heated stainless
steel base. Units also feature a lighted On/Off switch,
sign holder (sign not included), personnel protectors,
incandescent display lights and a 6' (183 cm) cord
and plug set attached.

PLUG CONFIGURATIONS

Units are supplied from the factory with an electrical
cord and plug installed. Plugs are supplied according
to the applications as shown in Figure 2.

WARNING
Plug unit into a properly grounded electrical outlet
of the correct voltage, size and plug configuration.
If the plug and receptacle do not match, contact
a qualified electrician to determine the proper
voltage and size and install the proper
electrical outlet.

Form No. GRHWSGDM-0902

Figure 1. Glo-Ray Model GRHW-1SGD

Figure 2. Plug Configurations

NEMA 5-15P