Hatco grcmw-1 Installation Manual

GLO-RAY

®

Merchandising Warmer

GRCMW-1 Series

Installation and Operating Manual

I&W #07.05.213.00

Do not operate this equipment unless you have
read andunderstood the contents of this manual!
Failureto follow the instructions containedin this
manual may resultin serious injury or death.This
manual contains important safety information
concerning the maintenance, use, and operation
of this product.If you’re unable to understand the
contents of this manual, please bring it to the
attention of your supervisor. Keep this manual in
a safe location for future reference.

No opere este equipo al menos que haya leído y
comprendido el contenido de este manual!
Cualquier falla en el seguimiento de las
instrucciones contenidas en este manual puede
resultar en un serio lesión o muerte. Este manual
contieneimportante información sobre seguridad
concerniente al mantenimiento, uso y operación
de este producto. Si usted no puede entender el
contenidode este manual por favor pregunte a su
supervisor. Almacenar este manual en una
localización segura para la referencia futura.

© 2008 Hatco Corporation

CONTENTS

NOTICE

CAUTION

WARNING

Important Owner Information ...............................................i

Introduction............................................................................i

Important Safety Information...............................................1

Model Description.................................................................2

Model Designation................................................................2

Specifications........................................................................2

Plug Configurations .........................................................2

Electrical Rating Chart.....................................................2

Dimensions......................................................................3

Installation.............................................................................3

General............................................................................3

Assembly.........................................................................4

IMPORTANT OWNER INFORMATION

Record the model number, serial number (specification label
located on the bottom of the unit), voltage, and purchase date
of the unit in the spaces below. Please have this information
available when calling Hatco for service assistance.

Model No. ____________________________________
Serial No. ____________________________________
Voltage ______________________________________
Date of Purchase ______________________________

Operation...............................................................................5

General............................................................................5

Maintenance..........................................................................6

General............................................................................6

Cleaning ..........................................................................6

Replacing Xenon Display Light Bulbs..............................6

Troubleshooting Guide ........................................................7

Options and Accessories.....................................................8

Hatco Limited Warranty........................................................9

Authorized Parts Distributors............................Back Cover

Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time

(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.S.T.
Monday through Thursday

8:00 a.m. to 2:30 p.m. C.S.T. Friday)
Telephone: [phone]
Fax: [phone] (Parts and Service)

[phone] (International)

INTRODUCTION

The Glo-Ray®MerchandisingWarmer keeps food hot at kitchen
work areas, waitress pick-up stations, or customer serving
points.

The GRCMW-1 incorporates Hatco’s precise temperature
control to safely hold foods longer at optimum serving
temperatures. Xenon display lights enhance product displays.
The overhead infrared metal sheath heating element is
guaranteed against breakage and burnout for two years, and
the foil blanket base heating element is guaranteed against
burnout for one year.

ModelGRCMW-1featureseasyaccess to thefood product and
1″ (25 mm) adjustable legs as standard equipment.

The Hatco Glo-Ray Merchandising Warmer is a product of
extensive research and field testing. The materials used were
selected for maximum durability, attractive appearance and
optimum performance. Every unit is inspected and tested
thoroughly prior to shipment.

24 Hour 7 Day Parts and Service Assistance
available in the United States and Canada
by calling [phone].

Additional information can be found by visiting our web site at
www.hatcocorp.com.

This manual provides installation, safety, and operating
instructions for the Glo-Ray Merchandising Warmer. Hatco
recommends all installation, operating, and safety instructions
appearinginthis manual be read priorto installationoroperation
of the Merchandising Warmer.

Safety information that appears in this manual is identified by
the following signal word panels:

WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.

CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.

NOTICE is used to address practices not related to
personal injury.

i

Form No. GRCMWM-1108

IMPORTANT SAFETY INFORMATION

NOTICE

CAUTION

WARNING

Read the following important safety information before using this equipment to avoid serious injury or death

and to avoid damage to equipment or property.

ELECTRIC SHOCK HAZARD:

• Plug unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. If
the plug and receptacle do not match, contact a
qualified electrician to determine and install the proper
voltage and size electrical receptacle.

• Turn the power switch OFF, unplug the power cord, and
allow the unit to cool before performing any
maintenance or cleaning.

• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.

• Unit is not weatherproof. Locate the unit indoors where
the ambient air temperature is a minimum of 70°F
(21°C).

• Do not steam clean or use excessive water on the unit.

• Do not pull unit by power cord.

• Discontinue use if power cord is frayed or worn.

• Do not attempt to repair or replace a damaged power
cord. The cord must be replaced by Hatco, an
Authorized Hatco Service Agent, or a person with
similar qualifications.

• This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.

• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.

BURN HAZARD: Some exteriorsurfaceson the unit will get
hot. Use caution when touching these areas.

Locate the unit at the proper counter height in an area that
is convenient for use. The location should be level to
preventtheunit or its contentsfromfallingaccidentallyand
strong enough to support the weight of the unit and
contents.

Standard and approved manufacturing oils may smoke up
to 30 minutes during initial startup. This is a temporary
condition. Operate unit without food product until smoke
dissipates.

Use non-abrasive cleaners only. Abrasive cleaners could
scratch the finish of the unit, marring its appearance and
making it susceptible to soil accumulation.

Do not lay unit on the side with the control panel. Damage
to the unit could occur.

Do not drag or slide the unit when moving or installing.
Carefullyliftthe unit to prevent the rubber feet from tearing
off.

IMPORTANT— DO NOT use paper towel or glass cleanerto
clean polycarbonate surfaces. Paper towel and glass
cleaner may scratch the material. Wipe off polycarbonate
surfaces using a soft, clean and damp cloth.

FIRE HAZARD: Locate the unit a minimum of 1″ (25 mm)
from combustible walls and materials. If safe distancesare
not maintained, discoloration or combustion could occur.

This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contactthe Hatco Service Department at 800-558­0607 or 414-671-6350; fax [phone]; or International
fax [phone].

Form No. GRCMWM-1108

1

MODEL DESCRIPTION

WARNING

NEMA 5-15P

G R C M W - 1

Glo-Ray

Curved

Total Full-Size Pan
Capacity

Merchandising Warmer

All Models

The GRCMW-1 MerchandisingWarmeris ideal for holding food
hot at customer serving points. This model features a pre­focused overhead infrared heating element and a heated base.
The display lights,overhead heating element, and heated base
are controlled by a lighted Power switch. The temperature of
the heated base is controlled by a thermostatic temperature
control on the back of the unit.

The unit also features glass or polycarbonate side panels, an
uppersneeze guard, 1″ (25 mm) adjustable legs, Xenon display
lights, and 6′ (1829 mm) cord and plug set.

The unit holds two 1/2-size pans or one full-size pan. The
sneeze guard, side panels, and back mirror glass panel are
removable for easy cleaning.

Options and accessories available include pan skirts, a
polycarbonatefrontaccess door (in place ofthe sneeze guard),
Decorative Stone trim pieces, and sign holders. Refer to the
OPTIONS AND ACCESSORIES section for details.

Figure 1. Model Description

MODEL DESIGNATION

Figure 2. Model Designation

SPECIFICATIONS

Plug Configuration

Units are supplied from the factory with an electrical cord and
plug installed. Plugs are supplied accordingto the applications.

ELECTRIC SHOCK HAZARD: Plug unit into a properly
grounded electrical receptacle of the correct voltage, size,
and plug configuration. If the plug and receptacle do not
match, contact a qualified electrician to determine and
install the proper voltage and size electrical receptacle.

NOTE: Specification label located on bottom of unit. See label

for serial number and verification of unit electrical
information.

Figure 3. Plug Configuration

NOTE: Receptacle not supplied by Hatco.

Electrical Rating Chart

Model Voltage Watts Amps Plug Configuration Shipping Weight

GRCMW-1 120 670 5.6 NEMA 5-15P 52 lbs. (24 kg)

2

Form No. GRCMWM-1108