Hatco GRCD-2PDG Installation Manual

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WARNING

ADVERTENCIA

AVERTISSEMENT

(see page 2)

Installation and Operating Manual

®

GLO-RAY

Heated Display Cases

GRCD and GRHD Series

P/N 07.04.275.00

Do not operate this equipment unless you
have read and understood the contents of
this manual! Failure to follow the
instructions contained in this manual may
result in serious injury or death. This
manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. Keep this
manual in a safe location for future
reference.

No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en este
manual puede resultar en un serio lesión
o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted no
puede entender el contenido de este
manual por favor pregunte a su
supervisor. Almacenar este manual en
una localización segura para la referencia
futura.

Ne pas utiliser cet équipement sans avoir
lu et compris le contenu de ce manuel !
Le non-respect des instructions
contenues dans ce manuel peut entraîner
de graves blessures ou la mort. Ce
manuel contient des informations
importantes concernant l'entretien,
l'utilisation et le fonctionnement de ce
produit. Si vous ne comprenez pas le
contenu de ce manuel, veuillez le signaler
à votre supérieur. Conservez ce manuel
dans un endroit sûr pour pouvoir vous y
référer plus tard.

© 2012 Hatco Corporation

CONTENTS

NOTICE

CAUTION

WARNING

24 Hour 7 Day Parts and Service
Assistance available in the United States
and Canada by calling [phone].

Important Owner Information ..............................................2

Introduction...........................................................................2

Important Safety Information...............................................3

Model Description.................................................................4

Model Designation................................................................5

Specifications........................................................................6

Plug Configurations ............................................................6

Electrical Rating Chart — GRCD Models ...........................6

Electrical Rating Chart — GRHD Models ...........................8

Dimensions — GRCD Series ...........................................10

Dimensions — GRHD Series............................................11

Installation...........................................................................12

General.............................................................................12

Assembling GRCD Models...............................................12

Assembling GRHD Models...............................................13

IMPORTANT OWNER INFORMATION

Record the model number, serial number (specification label
located on the back of the unit), voltage, and purchase date of
the unit in the spaces below. Please have this information
available when calling Hatco for service assistance.

Model No. ________________________________________

Serial No. ________________________________________

Voltage __________________________________________

Date of Purchase __________________________________

Register your unit!

Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the Hatco website at
www.hatcocorp.com, select the Parts & Service pull-down
menu, and click on “Warranty Registration”.

Operation.............................................................................14

General.............................................................................14

Maintenance ........................................................................15

General.............................................................................15

Daily Cleaning ..................................................................15

Removing Lime and Mineral Deposits..............................15

Replacing Display Light Bulbs ..........................................15

Replacing a Fuse..............................................................16

Troubleshooting Guide ......................................................17

Options and Accessories...................................................18

Limited Warranty.................................................................19

Authorized Parts Distributors............................Back Cover

Business 8:00
Hours: Central Standard Time (C.S.T.)

Telephone: [phone]

E-mail: [e-mail]

Fax: [phone] (Parts and Service)

Additional information can be found by visiting our web site at
www.hatcocorp.com.

AM to 5:00 PM

(Summer Hours: June to September –
8:00

AM to 5:00 PM C.S.T.

Monday through Thursday
8:00

AM to 2:30 PM C.S.T. Friday)

[phone] (International)

INTRODUCTION

®

Hatco Glo-Ray
prepared foods for prolonged periods of time while maintaining
that “just made” quality. Hatco Display Cases provide the best
environment for food products by regulating the air temperature.
Display models equipped with humidity control also balance the
humidity level. The use of controlled heat maintains serving
temperature and texture longer than conventional holding
equipment.

Hatco Glo-Ray Heated Display Cases are products of extensive
research and field testing. The materials used were selected for
maximum durability, attractive appearance, and optimum
performance. Every unit is inspected and tested thoroughly prior
to shipment.

This manual provides the installation, safety, and operating
instructions for Hatco Glo-Ray Heated Display Cases. Hatco
recommends all installation, operating, and safety instructions
appearing in this manual be read prior to installation or
operation of a unit.

Heated Display Cases are designed to hold

Safety information that appears in this manual is identified by
the following signal word panels:

WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.

CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.

NOTICE is used to address practices not related to
personal injury.

2

Form No. GRCDHDM-0712

IMPORTANT SAFETY INFORMATION

WARNING

NOTICE

CAUTION

WARNING

Read the following important safety information before using this equipment to avoid serious
injury or death and to avoid damage to equipment or property.

ELECTRIC SHOCK HAZARD:

• Plug unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. If
plug and receptacle do not match, contact a qualified
electrician to determine and install the proper voltage
and size electrical receptacle.

• Turn OFF power switch, unplug power cord, and allow
unit to cool before performing any cleaning,
adjustments, or maintenance.

• Unit is not weatherproof. Locate unit indoors where
ambient air temperature is a minimum of 70°F (21°C).

• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.

• Do not steam clean or use excessive water on unit.

• This unit is not “jet-proof” construction. Do not use jet­clean spray to clean this unit.

• Do not pull unit by power cord.

• Discontinue use if power cord is frayed or worn.

• Do not attempt to repair or replace a damaged power
cord. The cord must be replaced by Hatco, an
Authorized Hatco Service Agent, or a person with
similar qualifications.

• This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.

• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.

FIRE HAZARD: Locate unit a minimum of 1″ (25 mm) from
combustible walls and materials. If safe distances are not
maintained, discoloration or combustion could occur.

EXPLOSION HAZARD: Do not store or use gasoline or
other flammable vapors or liquids in the vicinity of this or
any other appliance.

Make sure food product has been heated to the proper
food-safe temperature before placing in unit. Failure to
heat food product properly may result in serious health
risks. This unit is for holding pre-heated food product only.

Hatco Corporation is not responsible for actual food
product serving temperature. It is the responsibility of the
user to ensure that food product is held and served at a
safe temperature.

Use only light bulbs that meet or exceed National
Sanitation Foundation (NSF) standards and are specifically
designed for food holding areas. Breakage of light bulbs
not specially coated could result in personal injury and/or
food contamination.

Form No. GRCDHDM-0712

Do not place food product directly onto shelves. Food
product must be wrapped, boxed, or on a food pan.

Make sure all operators have been instructed on the safe
and proper use of the unit.

This unit is not intended for use by children or persons
with reduced physical, sensory, or mental capabilities.
Ensure proper supervision of children and keep them away
from the unit.

This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
800-558-0607 or 414-671-6350; fax [phone]; or
International fax [phone].

BURN HAZARD:

• Some exterior surfaces on unit will get hot. Use caution
when touching these areas.

• Hot water in unit may cause scalding injury. Allow unit
to cool before draining or cleaning.

Locate unit at proper counter height in an area that is
convenient for use. Location should be level to prevent unit
or its contents from falling accidentally and strong enough
to support weight of unit and contents.

The National Sanitation Foundation (NSF) requires that
units over 36″ (914 mm) in width or weighing more than 80
lbs. (36 kg) either be sealed to or raised above the
installation surface. If unit cannot be sealed at the point of
use, 4″ (102 mm) legs are included to allow for proper
cleaning access below unit.

Do not lay unit on the side with control panel or on front of
a curved glass unit. Damage to unit could occur.

Do not drag or slide unit when moving or installing.
Carefully lift unit to prevent the rubber feet from tearing off.

Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch finish of unit, marring
its appearance and making it susceptible to soil
accumulation.

Use of distilled water in the water reservoir of humidified
units is recommended to preserve the life of electrical and
mechanical components. If non-distilled water is used, the
reservoir will require periodic cleaning and deliming (refer
to the MAINTENANCE section for cleaning procedure). Unit
failure due to lime or mineral deposits is not covered under
warranty.

Clean unit daily to avoid malfunctions and maintain
sanitary operation.

3

GRCDH-2PD

GRCD-2PD

MODEL DESCRIPTION

All GRCD Models

All GRCD Heated Display Cases are constructed of stainless
steel and aluminum with a tempered, curved front glass panel,
hinged or sliding rear glass doors, and glass side panels. The
display cases feature a thermostatically-controlled heated base,
infrared overhead heating elements, incandescent display
lights, 4″ (102 mm) adjustable legs, and a 6′ (1829 mm) cord
and plug set.

Options and accessories available include pan skirts, halogen
display lights, sign holders, mirrored glass sliding doors, and
flip-up front doors. Refer to the OPTIONS ANDACCESSORIES
section for details.

Model GRCD-1P

The GRCD-1P is designed to hold one standard full size food
pan. The unit has one hinged rear door.

Model GRCD-1PD

The GRCD-1PD is designed to hold up one standard full size
food pan on the bottom shelf and one standard 1/2-size or two
1/3-size food pans on the top stainless steel shelf. The unit has
one hinged rear door.

Model GRCD-2P

The GRCD-2P is designed to hold up to two standard full size
food pans. The unit has two sliding rear doors.

Model GRCD-2PD

The GRCD-2PD is designed to hold up to two standard full size
food pans on the bottom shelf and one standard full size plus a
1/3-size food pan on the top stainless steel shelf. The unit has
two sliding rear doors.

Model GRCD-3P

The GRCD-3P is designed to hold up to three standard full size
food pans. The unit has two sliding rear doors.

Model GRCD-3PD

The GRCD-3PD is designed to hold up to three standard full
sized food pans on the bottom shelf and two standard full size
food pans on the top stainless steel shelf. The unit has two
sliding rear doors.

GRCDH Series

The GRCDH series (Humidified) is similar to the GRCD series
(Non-Humidified), but come equipped with a thermostatically­controlled, adjustable humidity system. A 3 quart (2.8 liter)
capacity heated water reservoir in the base provides humidity to
extend food holding time up to four hours.

GRCDH models are available in one, two, or three pan sizes
and with single or dual shelves.

NOTE: GRCD models cannot be converted to GRCDH models.

GRCD Models

4

Form No. GRCDHDM-0712

MODEL DESCRIPTION

GRHDH-2PD

GRHD-2P

G R X D X- X P D

Glo-Ray

®

C = Curved
H = Heated

Display

No Character = Non-Humidified

H = Humidified

Pan

Dual Shelf

Full Size Pan Capacity
on Bottom Shelf

All GRHD Models

All GRHD Heated Display Cases are constructed of stainless
steel and aluminum with rear glass sliding doors and full-view
tempered glass on the front and sides. The display cases
feature a thermostatically-controlled heated base, infrared
overhead heating elements, incandescent display lights,
4″ (102 mm) adjustable legs, and a 6′ (1829 mm) cord and plug
set.

Options and accessories available include pan skirts, halogen
display lights, sign holders, mirrored glass sliding doors, flip-up
doors, and a slant leg kit. Refer to the OPTIONS AND
ACCESSORIES section for details.

Model GRHD-2P

The GRHD-2P is designed to hold up to two standard full size
food pans.

Model GRHD-2PD

The GRHD-2PD is designed to hold up to two standard full size
food pans on the bottom shelf and two standard 1/2-size food
pans on the top shelf.

Model GRHD-3P

The GRHD-3P is designed to hold up to three standard full size
food pans.

Model GRHD-3PD

The GRHD-3PD is designed to hold up to three standard full
size food pans on the bottom shelf and three standard 1/2-size
food pans on the top shelf.

Model GRHD-4P

The GRHD-4P is designed to hold up to four standard full size
food pans.

Model GRHD-4PD

The GRHD-4PD is designed to hold up to four standard full size
food pans on the bottom shelf and four standard half size food
pans or two standard full size food pans on the top shelf.

GRHDH Series

The GRHDH series (Humidified) is similar to the GRHD series
(Non-Humidified), but come equipped with a thermostatically
controlled, adjustable humidity system. A 3 or 6 quart (2.8 or

5.7 liter) capacity heated water reservoir in the base provides
humidity to extend food holding time up to four hours.

GRHDH models are available in two, three, or four pan sizes
and with single or dual shelves.

NOTE: GRHD models cannot be converted to GRHDH models.

Form No. GRCDHDM-0712

5

GRHD Models

MODEL DESIGNATION

SPECIFICATIONS

WARNING

NEMA 5-15P NEMA 5-20P

CEE 7/7 Schuko

AS 3112

NEMA 5-30P

BS-1363

NEMA 14-20P

Plug Configurations

Units are supplied from the factory with an electrical cord and
plug installed. Plugs are supplied according to the application.

ELECTRIC SHOCK HAZARD: Plug unit into a properly
grounded electrical receptacle of the correct voltage, size,
and plug configuration. If plug and receptacle do not
match, contact a qualified electrician to determine and
install the proper voltage and size electrical receptacle.

NOTE: The specification label is located on the top rear of the

unit. See label for serial number and verification of unit
electrical information.

NOTE: Receptacle not supplied by Hatco.

Electrical Rating Chart — GRCD Models

Model Voltage Watts Amps Plug Configuration Shipping Weight

GRCD-1P 120 410 3.4 NEMA 5-15P 95 lbs. (43 kg)

GRCD-2P 120 780 6.5 NEMA 5-15P 120 lbs. (54 kg)

GRCD-3P 120 1005 8.4 NEMA 5-15P 152 lbs. (69 kg)

GRCD-1PD 120 860 7.2 NEMA 5-15P 98 lbs. (45 kg)

GRCD-2PD 120 1210 10.1 NEMA 5-15P 170 lbs. (77 kg)

GRCD-3PD 120 1710 14.3 NEMA 5-15P* 210 lbs. (95 kg)

Plug Configurations

220 405 1.8 CEE 7/7 Schuko or BS-1363 95 lbs. (43 kg)

240 425 1.8 CEE 7/7 Schuko or AS 3112 95 lbs. (43 kg)

220–230 (CE) 443 1.9 CEE 7/7 Schuko 95 lbs. (43 kg)

230–240 (CE) 425 1.8 BS-1363 95 lbs. (43 kg)

220 710 3.2 CEE 7/7 Schuko or BS-1363 120 lbs. (54 kg)

240 780 3.3 CEE 7/7 Schuko or AS 3112 120 lbs. (54 kg)

220–230 (CE) 776 3.4 CEE 7/7 Schuko 120 lbs. (54 kg)

230–240 (CE) 780 3.3 BS-1363 120 lbs. (54 kg)

220 915 4.2 CEE 7/7 Schuko or BS-1363 152 lbs. (69 kg)

240 1005 4.2 CEE 7/7 Schuko or AS 3112 152 lbs. (69 kg)

220–230 (CE) 1000 4.4 CEE 7/7 Schuko 152 lbs. (69 kg)

230–240 (CE) 1005 4.2 BS-1363 152 lbs. (69 kg)

220 907 4.1 CEE 7/7 Schuko or BS-1363 98 lbs. (45 kg)

240 905 3.8 CEE 7/7 Schuko or AS 3112 98 lbs. (45 kg)

220–230 (CE) 907–992 4.1–4.3 CEE 7/7 Schuko 98 lbs. (45 kg)

230–240 (CE) 831–905 3.6–3.8 BS-1363 98 lbs. (45 kg)

220 1080 4.9 CEE 7/7 Schuko or BS-1363 170 lbs. (77 kg)

240 1285 5.4 CEE 7/7 Schuko or AS 3112 170 lbs. (77 kg)

220–230 (CE) 1080–1180 4.9–5.1 CEE 7/7 Schuko 170 lbs. (77 kg)

230–240 (CE) 1180–1285 5.1–5.4 BS-1363 170 lbs. (77 kg)

220 1437 6.5 CEE 7/7 Schuko or BS-1363 210 lbs. (95 kg)

240 1710 7.1 CEE 7/7 Schuko or AS 3112 210 lbs. (95 kg)

220–230 (CE) 1437–1570 6.5–6.8 CEE 7/7 Schuko 210 lbs. (95 kg)

230–240 (CE) 1570–1710 6.8–7.1 BS-1363 210 lbs. (95 kg)

* NEMA 5-20P for Canada.

The shaded areas contain electrical information for International models only.

6

Form No. GRCDHDM-0712