Hatco GRCD-2PDG Installation Manual

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Page 1

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WARNING

ADVERTENCIA

AVERTISSEMENT

(see page 2)

Installation and Operating Manual

GLO-RAY

Heated Display Cases

GRCD and GRHD Series

P/N 07.04.275.00

Do not operate this equipment unless you have read and understood the contents of this manual! Failure to follow the instructions contained in this manual may result in serious injury or death. This manual contains important safety information concerning the maintenance, use, and operation of this product. If you’re unable to understand the contents of this manual, please bring it to the attention of your supervisor. Keep this manual in a safe location for future reference.

No opere este equipo al menos que haya leído y comprendido el contenido de este manual! Cualquier falla en el seguimiento de las instrucciones contenidas en este manual puede resultar en un serio lesión o muerte. Este manual contiene importante información sobre seguridad concerniente al mantenimiento, uso y operación de este producto. Si usted no puede entender el contenido de este manual por favor pregunte a su supervisor. Almacenar este manual en una localización segura para la referencia futura.

Ne pas utiliser cet équipement sans avoir lu et compris le contenu de ce manuel ! Le non-respect des instructions contenues dans ce manuel peut entraîner de graves blessures ou la mort. Ce manuel contient des informations importantes concernant l'entretien, l'utilisation et le fonctionnement de ce produit. Si vous ne comprenez pas le contenu de ce manuel, veuillez le signaler à votre supérieur. Conservez ce manuel dans un endroit sûr pour pouvoir vous y référer plus tard.

Page 2

CONTENTS

NOTICE

CAUTION

WARNING

24 Hour 7 Day Parts and Service Assistance available in the United States and Canada by calling (800) 558-0607.

Important Owner Information ..............................................2

Introduction...........................................................................2

Important Safety Information...............................................3

Model Description.................................................................4

Model Designation................................................................5

Specifications........................................................................6

Plug Configurations ............................................................6

Electrical Rating Chart — GRCD Models ...........................6

Electrical Rating Chart — GRHD Models ...........................8

Dimensions — GRCD Series ...........................................10

Dimensions — GRHD Series............................................11

Installation...........................................................................12

General.............................................................................12

Assembling GRCD Models...............................................12

Assembling GRHD Models...............................................13

IMPORTANT OWNER INFORMATION

Record the model number, serial number (specification label located on the back of the unit), voltage, and purchase date of the unit in the spaces below. Please have this information available when calling Hatco for service assistance.

Model No. ________________________________________

Serial No. ________________________________________

Voltage __________________________________________

Date of Purchase __________________________________

Completing online warranty registration will prevent delay in obtaining warranty coverage. Access the Hatco website at www.hatcocorp.com, select the Parts & Service pull-down menu, and click on “Warranty Registration”.

Operation.............................................................................14

General.............................................................................14

Maintenance ........................................................................15

General.............................................................................15

Daily Cleaning ..................................................................15

Removing Lime and Mineral Deposits..............................15

Replacing Display Light Bulbs ..........................................15

Replacing a Fuse..............................................................16

Troubleshooting Guide ......................................................17

Options and Accessories...................................................18

Limited Warranty.................................................................19

Authorized Parts Distributors............................Back Cover

Business 8:00 Hours: Central Standard Time (C.S.T.)

Telephone: (800) 558-0607; (414) 671-6350

E-mail: partsandservice@hatcocorp.com

Fax: (800) 690-2966 (Parts and Service)

Additional information can be found by visiting our web site at www.hatcocorp.com.

AM to 5:00 PM

(Summer Hours: June to September – 8:00

AM to 5:00 PM C.S.T.

Monday through Thursday 8:00

AM to 2:30 PM C.S.T. Friday)

(414) 671-3976 (International)

INTRODUCTION

Hatco Glo-Ray prepared foods for prolonged periods of time while maintaining that “just made” quality. Hatco Display Cases provide the best environment for food products by regulating the air temperature. Display models equipped with humidity control also balance the humidity level. The use of controlled heat maintains serving temperature and texture longer than conventional holding equipment.

Hatco Glo-Ray Heated Display Cases are products of extensive research and field testing. The materials used were selected for maximum durability, attractive appearance, and optimum performance. Every unit is inspected and tested thoroughly prior to shipment.

This manual provides the installation, safety, and operating instructions for Hatco Glo-Ray Heated Display Cases. Hatco recommends all installation, operating, and safety instructions appearing in this manual be read prior to installation or operation of a unit.

Heated Display Cases are designed to hold

Safety information that appears in this manual is identified by the following signal word panels:

WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE is used to address practices not related to personal injury.

Form No. GRCDHDM-0712

Page 3

IMPORTANT SAFETY INFORMATION

WARNING

NOTICE

CAUTION

WARNING

Read the following important safety information before using this equipment to avoid serious injury or death and to avoid damage to equipment or property.

ELECTRIC SHOCK HAZARD:

• Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install the proper voltage and size electrical receptacle.

• Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.

• Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70°F (21°C).

• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.

• Do not steam clean or use excessive water on unit.

• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.

• Do not pull unit by power cord.

• Discontinue use if power cord is frayed or worn.

• Do not attempt to repair or replace a damaged power cord. The cord must be replaced by Hatco, an Authorized Hatco Service Agent, or a person with similar qualifications.

• This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.

• Use only Genuine Hatco Replacement Parts when service is required. Failure to use Genuine Hatco Replacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.

FIRE HAZARD: Locate unit a minimum of 1″ (25 mm) from combustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur.

EXPLOSION HAZARD: Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance.

Make sure food product has been heated to the proper food-safe temperature before placing in unit. Failure to heat food product properly may result in serious health risks. This unit is for holding pre-heated food product only.

Hatco Corporation is not responsible for actual food product serving temperature. It is the responsibility of the user to ensure that food product is held and served at a safe temperature.

Use only light bulbs that meet or exceed National Sanitation Foundation (NSF) standards and are specifically designed for food holding areas. Breakage of light bulbs not specially coated could result in personal injury and/or food contamination.

Form No. GRCDHDM-0712

Do not place food product directly onto shelves. Food product must be wrapped, boxed, or on a food pan.

Make sure all operators have been instructed on the safe and proper use of the unit.

This unit is not intended for use by children or persons with reduced physical, sensory, or mental capabilities. Ensure proper supervision of children and keep them away from the unit.

This unit has no “user-serviceable” parts. If service is required on this unit, contact an Authorized Hatco Service Agent or contact the Hatco Service Department at 800-558-0607 or 414-671-6350; fax 800-690-2966; or International fax 414-671-3976.

BURN HAZARD:

• Some exterior surfaces on unit will get hot. Use caution when touching these areas.

• Hot water in unit may cause scalding injury. Allow unit to cool before draining or cleaning.

Locate unit at proper counter height in an area that is convenient for use. Location should be level to prevent unit or its contents from falling accidentally and strong enough to support weight of unit and contents.

The National Sanitation Foundation (NSF) requires that units over 36″ (914 mm) in width or weighing more than 80 lbs. (36 kg) either be sealed to or raised above the installation surface. If unit cannot be sealed at the point of use, 4″ (102 mm) legs are included to allow for proper cleaning access below unit.

Do not lay unit on the side with control panel or on front of a curved glass unit. Damage to unit could occur.

Do not drag or slide unit when moving or installing. Carefully lift unit to prevent the rubber feet from tearing off.

Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation.

Use of distilled water in the water reservoir of humidified units is recommended to preserve the life of electrical and mechanical components. If non-distilled water is used, the reservoir will require periodic cleaning and deliming (refer to the MAINTENANCE section for cleaning procedure). Unit failure due to lime or mineral deposits is not covered under warranty.

Clean unit daily to avoid malfunctions and maintain sanitary operation.

Page 4

GRCDH-2PD

GRCD-2PD

MODEL DESCRIPTION

All GRCD Models

All GRCD Heated Display Cases are constructed of stainless steel and aluminum with a tempered, curved front glass panel, hinged or sliding rear glass doors, and glass side panels. The display cases feature a thermostatically-controlled heated base, infrared overhead heating elements, incandescent display lights, 4″ (102 mm) adjustable legs, and a 6′ (1829 mm) cord and plug set.

Options and accessories available include pan skirts, halogen display lights, sign holders, mirrored glass sliding doors, and flip-up front doors. Refer to the OPTIONS ANDACCESSORIES section for details.

Model GRCD-1P

The GRCD-1P is designed to hold one standard full size food pan. The unit has one hinged rear door.

Model GRCD-1PD

The GRCD-1PD is designed to hold up one standard full size food pan on the bottom shelf and one standard 1/2-size or two 1/3-size food pans on the top stainless steel shelf. The unit has one hinged rear door.

Model GRCD-2P

The GRCD-2P is designed to hold up to two standard full size food pans. The unit has two sliding rear doors.

Model GRCD-2PD

The GRCD-2PD is designed to hold up to two standard full size food pans on the bottom shelf and one standard full size plus a 1/3-size food pan on the top stainless steel shelf. The unit has two sliding rear doors.

Model GRCD-3P

The GRCD-3P is designed to hold up to three standard full size food pans. The unit has two sliding rear doors.

Model GRCD-3PD

The GRCD-3PD is designed to hold up to three standard full sized food pans on the bottom shelf and two standard full size food pans on the top stainless steel shelf. The unit has two sliding rear doors.

GRCDH Series

The GRCDH series (Humidified) is similar to the GRCD series (Non-Humidified), but come equipped with a thermostaticallycontrolled, adjustable humidity system. A 3 quart (2.8 liter) capacity heated water reservoir in the base provides humidity to extend food holding time up to four hours.

GRCDH models are available in one, two, or three pan sizes and with single or dual shelves.

NOTE: GRCD models cannot be converted to GRCDH models.

GRCD Models

Form No. GRCDHDM-0712

Page 5

MODEL DESCRIPTION

GRHDH-2PD

GRHD-2P

G R X D X- X P D

Glo-Ray

C = Curved H = Heated

Display

No Character = Non-Humidified

H = Humidified

Pan

Dual Shelf

Full Size Pan Capacity on Bottom Shelf

All GRHD Models

All GRHD Heated Display Cases are constructed of stainless steel and aluminum with rear glass sliding doors and full-view tempered glass on the front and sides. The display cases feature a thermostatically-controlled heated base, infrared overhead heating elements, incandescent display lights, 4″ (102 mm) adjustable legs, and a 6′ (1829 mm) cord and plug set.

Options and accessories available include pan skirts, halogen display lights, sign holders, mirrored glass sliding doors, flip-up doors, and a slant leg kit. Refer to the OPTIONS AND ACCESSORIES section for details.

Model GRHD-2P

The GRHD-2P is designed to hold up to two standard full size food pans.

Model GRHD-2PD

The GRHD-2PD is designed to hold up to two standard full size food pans on the bottom shelf and two standard 1/2-size food pans on the top shelf.

Model GRHD-3P

The GRHD-3P is designed to hold up to three standard full size food pans.

Model GRHD-3PD

The GRHD-3PD is designed to hold up to three standard full size food pans on the bottom shelf and three standard 1/2-size food pans on the top shelf.

Model GRHD-4P

The GRHD-4P is designed to hold up to four standard full size food pans.

Model GRHD-4PD

The GRHD-4PD is designed to hold up to four standard full size food pans on the bottom shelf and four standard half size food pans or two standard full size food pans on the top shelf.

GRHDH Series

The GRHDH series (Humidified) is similar to the GRHD series (Non-Humidified), but come equipped with a thermostatically controlled, adjustable humidity system. A 3 or 6 quart (2.8 or

5.7 liter) capacity heated water reservoir in the base provides humidity to extend food holding time up to four hours.

GRHDH models are available in two, three, or four pan sizes and with single or dual shelves.

NOTE: GRHD models cannot be converted to GRHDH models.

Form No. GRCDHDM-0712

GRHD Models

MODEL DESIGNATION

Page 6

SPECIFICATIONS

WARNING

NEMA 5-15P NEMA 5-20P

CEE 7/7 Schuko

AS 3112

NEMA 5-30P

BS-1363

NEMA 14-20P

Plug Configurations

Units are supplied from the factory with an electrical cord and plug installed. Plugs are supplied according to the application.

ELECTRIC SHOCK HAZARD: Plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install the proper voltage and size electrical receptacle.

NOTE: The specification label is located on the top rear of the

unit. See label for serial number and verification of unit electrical information.

NOTE: Receptacle not supplied by Hatco.

Electrical Rating Chart — GRCD Models

Model Voltage Watts Amps Plug Configuration Shipping Weight

GRCD-1P 120 410 3.4 NEMA 5-15P 95 lbs. (43 kg)

GRCD-2P 120 780 6.5 NEMA 5-15P 120 lbs. (54 kg)

GRCD-3P 120 1005 8.4 NEMA 5-15P 152 lbs. (69 kg)

GRCD-1PD 120 860 7.2 NEMA 5-15P 98 lbs. (45 kg)

GRCD-2PD 120 1210 10.1 NEMA 5-15P 170 lbs. (77 kg)

GRCD-3PD 120 1710 14.3 NEMA 5-15P* 210 lbs. (95 kg)

Plug Configurations

220 405 1.8 CEE 7/7 Schuko or BS-1363 95 lbs. (43 kg)

240 425 1.8 CEE 7/7 Schuko or AS 3112 95 lbs. (43 kg)

220–230 (CE) 443 1.9 CEE 7/7 Schuko 95 lbs. (43 kg)

230–240 (CE) 425 1.8 BS-1363 95 lbs. (43 kg)

220 710 3.2 CEE 7/7 Schuko or BS-1363 120 lbs. (54 kg)

240 780 3.3 CEE 7/7 Schuko or AS 3112 120 lbs. (54 kg)

220–230 (CE) 776 3.4 CEE 7/7 Schuko 120 lbs. (54 kg)

230–240 (CE) 780 3.3 BS-1363 120 lbs. (54 kg)

220 915 4.2 CEE 7/7 Schuko or BS-1363 152 lbs. (69 kg)

240 1005 4.2 CEE 7/7 Schuko or AS 3112 152 lbs. (69 kg)

220–230 (CE) 1000 4.4 CEE 7/7 Schuko 152 lbs. (69 kg)

230–240 (CE) 1005 4.2 BS-1363 152 lbs. (69 kg)

220 907 4.1 CEE 7/7 Schuko or BS-1363 98 lbs. (45 kg)

240 905 3.8 CEE 7/7 Schuko or AS 3112 98 lbs. (45 kg)

220–230 (CE) 907–992 4.1–4.3 CEE 7/7 Schuko 98 lbs. (45 kg)

230–240 (CE) 831–905 3.6–3.8 BS-1363 98 lbs. (45 kg)

220 1080 4.9 CEE 7/7 Schuko or BS-1363 170 lbs. (77 kg)

240 1285 5.4 CEE 7/7 Schuko or AS 3112 170 lbs. (77 kg)

220–230 (CE) 1080–1180 4.9–5.1 CEE 7/7 Schuko 170 lbs. (77 kg)

230–240 (CE) 1180–1285 5.1–5.4 BS-1363 170 lbs. (77 kg)

220 1437 6.5 CEE 7/7 Schuko or BS-1363 210 lbs. (95 kg)

240 1710 7.1 CEE 7/7 Schuko or AS 3112 210 lbs. (95 kg)

220–230 (CE) 1437–1570 6.5–6.8 CEE 7/7 Schuko 210 lbs. (95 kg)

230–240 (CE) 1570–1710 6.8–7.1 BS-1363 210 lbs. (95 kg)

* NEMA 5-20P for Canada.

The shaded areas contain electrical information for International models only.

Form No. GRCDHDM-0712

Page 7

SPECIFICATIONS

Electrical Rating Chart — GRCDH Models

Model Voltage Watts Amps Plug Configuration Shipping Weight

GRCDH-1P 120 660 5.5 NEMA 5-15P 90 lbs. (41 kg)

220 634 2.9 CEE 7/7 Schuko or BS-1363 90 lbs. (41 kg)

240 697 2.9 CEE 7/7 Schuko or AS 3112 90 lbs. (41 kg)

220–230 (CE) 693 3.0 CEE 7/7 Schuko 90 lbs. (41 kg)

230–240 (CE) 697 2.9 BS-1363 90 lbs. (41 kg)

GRCDH-2P

GRCDH-3P

GRCDH-1PD

GRCDH-2PD 120 1460 12.2 NEMA 5-15P* 174 lbs. (79 kg)

GRCDH-3PD 120 1960 16.3 NEMA 5-20P† 220 lbs. (100 kg)

100 976 9.8 NEMA 5-15P 124 lbs. (56 kg)

120 1030 8.6 NEMA 5-15P 124 lbs. (56 kg)

220 939 4.3 CEE 7/7 Schuko or BS-1363 124 lbs. (56 kg)

240 1052 4.4 CEE 7/7 Schuko or AS 3112 124 lbs. (56 kg)

220–230 (CE) 1026 4.5 CEE 7/7 Schuko 124 lbs. (56 kg)

230–240 (CE) 1052 4.4 BS-1363 124 lbs. (56 kg)

100 1201 12.0 NEMA 5-15P 156 lbs. (71 kg)

120 1255 10.5 NEMA 5-15P 156 lbs. (71 kg)

220 1145 5.2 CEE 7/7 Schuko or BS-1363 156 lbs. (71 kg)

240 1277 5.3 CEE 7/7 Schuko or AS 3112 156 lbs. (71 kg)

220–230 (CE) 1251 5.4 CEE 7/7 Schuko 156 lbs. (71 kg)

230–240 (CE) 1277 5.3 BS-1363 156 lbs. (71 kg)

100 1038 10.4 NEMA 5-15P 120 lbs. (54 kg)

120 1110 9.3 NEMA 5-15P 120 lbs. (54 kg)

220 1136 5.2 CEE 7/7 Schuko or BS-1363 120 lbs. (54 kg)

240 1177 4.9 CEE 7/7 Schuko or AS 3112 120 lbs. (54 kg)

220–230 (CE) 1136–1242 5.2–5.4 CEE 7/7 Schuko 120 lbs. (54 kg)

230–240 (CE) 1081–1177 4.7–4.9 BS-1363 120 lbs. (54 kg)

220 1309 5.9 CEE 7/7 Schuko or BS-1363 174 lbs. (79 kg)

240 1557 6.5 CEE 7/7 Schuko or AS 3112 174 lbs. (79 kg)

220–230 (CE) 1309–1430 5.9–6.2 CEE 7/7 Schuko 174 lbs. (79 kg)

230–240 (CE) 1430–1557 6.2–6.5 BS-1363 174 lbs. (79 kg)

220 1666 7.6 CEE 7/7 Schuko or BS-1363 220 lbs. (100 kg)

240 1982 8.3 CEE 7/7 Schuko or AS 3112 220 lbs. (100 kg)

220–230 (CE) 1666–1820 7.6–7.9 CEE 7/7 Schuko 220 lbs. (100 kg)

230–240 (CE) 1820–1982 7.9–8.3 BS-1363 220 lbs. (100 kg)

The shaded areas contain electrical information for International models only.

* NEMA 5-20P for Canada. † NEMA 5-30P for Canada. Not available for Canada with Backlit Base Sign Holder.

Form No. GRCDHDM-0712

Page 8

SPECIFICATIONS

Electrical Rating Chart — GRHD Models

Model Voltage Watts Amps Plug Configuration Shipping Weight

GRHD-2P 120 940 7.8 NEMA 5-15P 120 lbs. (54 kg)

220 1035 4.7 CEE 7/7 Schuko or BS-1363 120 lbs. (54 kg)

240 940 3.9 CEE 7/7 Schuko or AS 3112 120 lbs. (54 kg)

220–230 (CE) 1131 4.9 CEE 7/7 Schuko 120 lbs. (54 kg)

230–240 (CE) 940 3.9 BS-1363 120 lbs. (54 kg)

GRHD-3P 120 1350 11.3 NEMA 5-15P 143 lbs. (65 kg)

220 1465 6.7 CEE 7/7 Schuko or BS-1363 143 lbs. (65 kg)

240 1350 5.6 CEE 7/7 Schuko or AS 3112 143 lbs. (65 kg)

220–230 (CE) 1601 7.0 CEE 7/7 Schuko 143 lbs. (65 kg)

230–240 (CE) 1350 5.6 BS-1363 143 lbs. (65 kg)

GRHD-4P 120 1785 14.9 NEMA 5-20P 215 lbs. (98 kg)

120/208 1785 7.7 NEMA 14-20P 215 lbs. (98 kg)

120/240 1785 7.7 NEMA 14-20P 215 lbs. (98 kg)

220 1930 8.8 CEE 7/7 Schuko or BS-1363 215 lbs. (98 kg)

240 1785 7.4 CEE 7/7 Schuko or AS 3112 215 lbs. (98 kg)

220–230 (CE) 2109 9.2 CEE 7/7 Schuko 215 lbs. (98 kg)

230–240 (CE) 1785 7.4 BS-1363 215 lbs. (98 kg)

GRHD-2PD 120 1310 10.9 NEMA 5-15P 150 lbs. (68 kg)

220 1223 5.6 CEE 7/7 Schuko or BS-1363 150 lbs. (68 kg)

240 1310 5.5 CEE 7/7 Schuko or AS 3112 150 lbs. (68 kg)

220–230 (CE) 1220–1333 5.6–5.8 CEE 7/7 Schuko 150 lbs. (68 kg)

230–240 (CE) 1203–1310 5.2–5.5 BS-1363 150 lbs. (68 kg)

GRHD-3PD 120 1755 14.6 NEMA 5-20P 188 lbs. (85 kg)

220 1603 7.3 CEE 7/7 Schuko or BS-1363 188 lbs. (85 kg)

240 1755 7.3 CEE 7/7 Schuko or AS 3112 188 lbs. (85 kg)

220–230 (CE) 1603–1753 7.3–7.6 CEE 7/7 Schuko 188 lbs. (85 kg)

230–240 (CE) 1612–1755 7.0–7.3 BS-1363 188 lbs. (85 kg)

GRHD-4PD 120 2480 20.7 NEMA 5-30P 230 lbs. (104 kg)

120/208 2480 11.9 NEMA 14-20P 230 lbs. (104 kg)

120/240 2480 11.9 NEMA 14-20P 230 lbs. (104 kg)

220 2288 10.4 CEE 7/7 Schuko or BS-1363 230 lbs. (104 kg)

240 2480 10.3 CEE 7/7 Schuko or AS 3112 230 lbs. (104 kg)

220–230 (CE) 2288–2501 10.4–10.9 CEE 7/7 Schuko 230 lbs. (104 kg)

230–240 (CE) 2278–2480 9.9–10.3 BS-1363 230 lbs. (104 kg)

The shaded areas contain electrical information for International models only.

Form No. GRCDHDM-0712

Page 9

SPECIFICATIONS

Electrical Rating Chart — GRHDH Models

Model Voltage Watts Amps Plug Configuration Shipping Weight

GRHDH-2P 120 1190 9.9 NEMA 5-15P 125 lbs. (57 kg)

220 1179 5.4 CEE 7/7 Schuko or BS-1363 125 lbs. (57 kg)

240 1212 5.0 CEE 7/7 Schuko or AS 3112 125 lbs. (57 kg)

220–230 (CE) 1289 5.6 CEE 7/7 Schuko 125 lbs. (57 kg)

230–240 (CE) 1212 5.0 BS-1363 125 lbs. (57 kg)

GRHDH-3P 120 1600 13.3 NEMA 5-15P* 162 lbs. (73 kg)

220 1584 7.2 CEE 7/7 Schuko or BS-1363 162 lbs. (73 kg)

240 1622 6.8 CEE 7/7 Schuko or AS 3112 162 lbs. (73 kg)

220–230 (CE) 1731 7.5 CEE 7/7 Schuko 162 lbs. (73 kg)

230–240 (CE) 1622 6.8 BS-1363 162 lbs. (73 kg)

GRHDH-4P 120 2285 19.0 NEMA 5-20P 215 lbs. (98 kg)

120/208 2285 9.8 NEMA 14-20P 215 lbs. (98 kg)

120/240 2285 9.8 NEMA 14-20P 215 lbs. (98 kg)

220 2253 10.2 CEE 7/7 Schuko or BS-1363 215 lbs. (98 kg)

240 2329 9.7 CEE 7/7 Schuko or AS 3112 215 lbs. (98 kg)

220–230 (CE) 2463 10.7 CEE 7/7 Schuko 215 lbs. (98 kg)

230–240 (CE) 2329 9.7 BS-1363 215 lbs. (98 kg)

GRHDH-2PD 120 1560 13.0 NEMA 5-15P* 175 lbs. (79 kg)

220 1532 7.0 CEE 7/7 Schuko or BS-1363 175 lbs. (79 kg)

240 1582 6.6 CEE 7/7 Schuko or AS 3112 175 lbs. (79 kg)

220–230 (CE) 1532–1671 7.0–7.3 CEE 7/7 Schuko 175 lbs. (79 kg)

230–240 (CE) 1453–1582 6.3–6.6 BS-1363 175 lbs. (79 kg)

GRHDH-3PD 120 2005 16.7 NEMA 5-20P♦ 188 lbs. (85 kg)

220 1962 8.9 CEE 7/7 Schuko or BS-1363 188 lbs. (85 kg)

240 2027 8.4 CEE 7/7 Schuko or AS 3112 188 lbs. (85 kg)

220–230 (CE) 1962–2145 8.9–9.3 CEE 7/7 Schuko 188 lbs. (85 kg)

230–240 (CE) 1862–2027 8.1–8.4 BS-1363 188 lbs. (85 kg)

GRHDH-4PD 120 2980 24.8 NEMA 5-30P 240 lbs. (109 kg)

120/208 2980 12.9 NEMA 14-20P 240 lbs. (109 kg)

120/240 2980 12.9 NEMA 14-20P 240 lbs. (109 kg)

220 2941 13.4 CEE 7/7 Schuko or BS-1363 240 lbs. (109 kg)

240 3024 12.6 CEE 7/7 Schuko or AS 3112 240 lbs. (109 kg)

220–230 (CE) 2941–3214 13.4–14.0 CEE 7/7 Schuko 240 lbs. (109 kg)

230–240 (CE) 2777–3204 12.1–12.6 BS-1363 240 lbs. (109 kg)

The shaded areas contain electrical information for International models only.

* NEMA 5-20P for Canada.

♦ NEMA 5-30P for Canada.  Not available for Canada.

Form No. GRCDHDM-0712

Page 10

SPECIFICATIONS

A F

Front View Side View

12-1/8″ (308 mm)

D E

Front View Side View

8″ (203 mm)

6-3/4″ (172 mm)

A F

D E

Dimensions — GRCD Series

Model Width

GRCD-1P

and

GRCDH-1P

GRCD-2P

and

GRCDH-2P

GRCD-3P

and

GRCDH-3P

GRCD-1PD

and

GRCDH-1PD

GRCD-2PD

and

GRCDH-2PD

GRCD-3PD

and

GRCDH-3PD

(524 mm)

(826 mm)

(1156 mm)

(524 mm)

(826 mm)

(1156 mm)

(A)

20-5/8″

32-1/2″

45-1/2″

20-5/8″

32-1/2″

45-1/2″

Depth

(B)

26″

(660 mm)

26″

(660 mm)

26″

(660 mm)

26″

(660 mm)

26″

(660 mm)

26″

(660 mm)

Height

(C)

24″

(610 mm)

24″

(610 mm)

24″

(610 mm)

31-3/4″

(807 mm)

31-3/4″

(807 mm)

31-3/4″

(807 mm)

Footprint Width (D)

18-1/8″

(461 mm)

30-1/2″

(775 mm)

43-1/2″

(1105 mm)

18-1/8″

(461 mm)

30-1/2″

(775 mm)

43-1/2″

(1105 mm)

Footprint Depth (E)

24″

(610 mm)

24″

(610 mm)

24″

(610 mm)

24″

(610 mm)

24″

(610 mm)

24″

(610 mm)

Heated Shelf

Width (F)

18-1/8″

(460 mm)

30″

(762 mm)

43″

(1092 mm)

18-1/8″

(460 mm)

30″

(762 mm)

43″

(1092 mm)

Single Shelf GRCD Dimensions

NOTE: On single shelf units, the interior height dimension without the pan enclosure installed is 14-1/8″ (359 mm). NOTE: On dual shelf units, the lower shelf interior height dimension without the pan enclosure installed is 10-1/4″ (260 mm). The

NOTE: On dual shelf units, the interior usable space dimension for the upper shelf is as follows:

upper shelf interior height dimension without the pan enclosure installed is 9″ (229 mm).

• 15″ (381 mm) deep

• 18″ (457 mm) wide for -1PD model

• 30″ (762 mm) wide for -2PD models

• 43″ (1092 mm) wide for -3PD models

Dual Shelf GRCD Dimensions

Form No. GRCDHDM-0712

Page 11

Dimensions—GRHD Series

Side View

12-1/8″ (308 mm)

Front View

A F

D D

Side View

8″ (203 mm)

6-3/4″ (172 mm)

8″ (203 mm)

6-3/4″ (172 mm)

Front View

A F

SPECIFICATIONS

Model

GRHD-2P

and

GRHDH-2P

GRHD-3P

and

GRHDH-3P

GRHD-4P

and

GRHDH-4P

GRHD-2PD

and

GRHDH-2PD

GRHD-3PD

and

GRHDH-3PD

GRHD-4PD

and

GRHDH-4PD

Width

(A)

32-1/2″

(826 mm)

45-1/2″

(1156 mm)

58-1/2″

(1486 mm)

32-1/2″

(826 mm)

45-1/2″

(1156 mm)

58-1/2″

(1486 mm)

Depth

(B)

26″

(660 mm)

26″

(660 mm)

26″

(660 mm)

26″

(660 mm)

26″

(660 mm)

26″

(660 mm)

Height

(C)

25″

(635 mm)

25″

(635 mm)

25″

(635 mm)

30″

(762 mm)

30″

(762 mm)

30″

(762 mm)

Footprint Width (D)

30″

(763 mm)

43″

(1093 mm)

56″

(1423 mm)

30″

(763 mm)

43″

(1093 mm)

56″

(1423 mm)

Footprint Depth (E)

23-1/2″

(598 mm)

23-1/2″

(598 mm)

23-1/2″

(598 mm)

23-1/2″

(598 mm)

23-1/2″

(598 mm)

23-1/2″

(598 mm)

Heated Shelf

Width (F)

28″

(711 mm)

41″

(1014 mm)

54″

(1372 mm)

28″

(711 mm)

41″

(1014 mm)

54″

(1372 mm)

Single Shelf GRHD Dimensions

Form No. GRCDHDM-0712

Dual Shelf GRHD Dimensions

Page 12

INSTALLATION

NOTICE

Lengthen

Shorten

Adjustable Foot

4″ Leg

WARNING

CAUTION

NOTICE

General

Glo-Ray®Heated Display Cases are shipped with most components pre-assembled. Care should be taken when unpacking shipping carton to avoid damage to unit and components enclosed.

ELECTRIC SHOCK HAZARD: Unit is not weatherproof. Locate unit indoors where ambient air temperature is a minimum of 70°F (21°C).

FIRE HAZARD: Locate unit a minimum of 1″ (25 mm) from combustible walls and materials. If safe distances are not maintained, discoloration or combustion could occur.

Transport unit in upright position only. Before moving or tipping unit, secure all glass surfaces, doors, pan rails, and/or skirts with tape, and drain water from humidified units. Failure to do so may result in damage and injury.

Assembling GRCD Models

Position the unit upright on the counter near the location it will be used. Installation of the following items is required before operating the unit.

1. Remove plastic bag containing the 4″ (102 mm) adjustable legs from inside the unit.

2. Remove the pan rail (GRCD units); or pan skirts and water reservoir (GRCDH units).

3. Remove the front curved glass by rotating it partially forward and lifting straight up and off. Discard the rubber packing strips.

4. Remove rear doors on 2-pan and 3-pan models by grasping the door edges then lifting up and out of the bottom channel. Discard the protective cardboard from top of each door.

NOTE: Do not remove the plastic glides from the top of the door

glass before completing assembly.

NOTE: Models GRCD-1P and GRCDH-1P have a single,

hinged door that does not need to be removed.

Do not lay unit on the side with control panel or on front of a curved glass unit. Damage to unit could occur.

5. Carefully lay the unit on its side. Two people are required for this step.

6. Install the 4″ (102 mm) legs to the bottom of the unit. Hand tighten the legs until snug. Do not over-tighten.

Do not remove rubber shipping tabs or tape from glass surfaces until legs have been installed. Damage to glass could occur.

NOTE: Unit must be transported in the upright position.

1. Remove the unit from the carton. Two people are required for this step.

NOTE: To prevent delay in obtaining warranty coverage,

complete online warranty registration. See the IMPORTANT OWNER INFORMATION section for details.

2. Perform either “Assembling GRCD Models” or “Assembling

GRHD Models” in this section, depending on the unit.

3. Place the unit in the desired location.

• Locate the unit in an area where the ambient air temperature is constant and a minimum of 70° F (21° C). Avoid areas that may be subject to active air movements or currents (i.e., near exhaust fans/hoods and air conditioning ducts).

• Make sure the unit is at the proper counter height in an area convenient for use.

• Make sure the countertop is level and strong enough to support the weight of the unit and food product.

• Make sure all the feet on the bottom of the unit are positioned securely on the countertop.

Installing the 4″ (102 mm) Legs—GRCD Models

NOTE: The feet on the 4″ legs are adjustable for leveling the

unit. Use a 9/16″ (14 mm) open-end wrench to make leveling adjustments once the unit is placed in its final position.

7. Return the unit to the upright position. Two people are required for this step.

8. Remove tape and protective packaging from all surfaces of the unit and any accessories.

9. Install the pan rail (GRCD units); or pan skirts and water reservoir (GRCDH units).

10. Install the rear doors and front curved glass.

Form No. GRCDHDM-0712

Page 13

INSTALLATION

Left Rear Door

Right Rear Door Door Glides

Pan Rail (GRCD Models)

Front Curved Glass

Water

Reservoir

(GRCDH

Models)

Reservoir Cover (GRCDH Models)

Pan Skirt (GRCDH Models)

NOTICE

Lengthen

Shorten

Adjustable Foot

Left Rear Door

Right Rear Door Door Glides

Water

Reservoir

(GRHDH

Models)

Pan Rail

(GRHD Models)

Reservoir Cover (GRHDH Models)

Pan Skirt (GRHDH Models)

Installing the 4″ (102 mm) Legs—GRHD Models

6. Return the unit to the upright position. Two people are required for this step.

7. Remove tape and protective packaging from all surfaces of the unit and any accessories.

8. Install the pan rail (GRHD units); or pan skirt, divider, and water reservoir (GRHDH units).

9. Install all the doors.

NOTE: If the unit is supplied with the optional Display Sign

Holder, see the OPTIONS AND ACCESSORIES section for installation instructions.

GRCD Model

Assembling GRHD Models

1. Remove plastic bag containing the 4″ (102 mm) adjustable legs from inside the unit.

2. Remove all components from inside the unit.

3. Remove all doors by grasping the door edges then lifting up and out of the bottom channel. Discard the protective cardboard from the top of each door.

NOTE: Do not remove the plastic glides from the top of the door

glass before completing assembly.

Do not lay unit on the side with control panel or on front of a heated display unit. Damage to unit could occur.

4. Carefully lay the unit on its side. Two people are required for this step.

5. Install the 4″ (102 mm) legs to the bottom of the unit. Hand tighten the legs until snug. Do not over-tighten.

NOTE: The feet on the 4″ legs are adjustable for leveling the

NOTE: If the unit is supplied with the optional Slant Leg Kit, see

Form No. GRCDHDM-0712

unit. Use a 9/16″ (14 mm) open-end wrench to make leveling adjustments once the unit is placed in its final position.

the OPTIONS AND ACCESSORIES section for installation instructions.

GRHD Model

Page 14

OPERATION

CAUTION

WARNING

CAUTION

Power ON/OFF (I/O) Switch

Heat

Indicator

Lights

TOP HEAT CONTROL

BASE HEAT CONTROL

CENTER HEAT CONTROL (Duals Only)

HUMIDITY ON

Indicator Light

HUMIDITY CONTROL

LOW WATER Indicator Light

General

Use the following procedures to operate the Glo-Ray®Heated Display Cases.

Read all safety messages in the IMPORTANT SAFETY INFORMATION section before operating this equipment.

Do not place food product directly onto shelves. Food product must be wrapped, boxed, or on a food pan.

Startup

Perform the following step for startup of all models, and then proceed to the appropriate section for the remaining steps for startup.

1. Plug unit into a properly grounded electrical receptacle of the correct voltage, size and plug configuration. See the SPECIFICATIONS section for details.

GRCD and GRHD (Non-Humidified) Models

1. Move the Power ON/OFF (I/O) switch on the base to the ON (I) position.

2. Turn the BASE HEAT CONTROL to the desired temperature setting.

3. Turn the TOP HEAT CONTROL and the CENTER HEAT CONTROL (dual units only) to the desired temperature setting.

NOTE: On dual shelf models, the TOP HEAT and CENTER

HEAT indicator lights will illuminate when controls are in the ON position.

BURN HAZARD: Some exterior surfaces on unit will get hot. Use caution when touching these areas.

4. Allow unit 30 minutes to reach operating temperature.

GRCDH and GRHDH (Humidified) Models

1. Remove the center slotted pan divider from the water reservoir (two dividers on GRHD-4P and -4PD models).

2. Move the Power ON/OFF (I/O) switch to the ON (I) position.

3. Rotate the HUMIDITY CONTROL to the desired position.

• The HUMIDITY ON Indicator (green) will light up to show that humidity is on. The LOW WATER indicator (red) will light when the water reservoir is empty.

• The unit can be run without humidity by turning the HUMIDITY CONTROL to the OFF (O) position.

4. Fill the water reservoir with softened or distilled water. Each reservoir has a 3 quart (2.8 liter) capacity. If the red LOW WATER indicator is on, press the red Reset Button located to the left of the indicator light.

NOTE: Use of softened or distilled water is recommended to

preserve the life of electrical and mechanical components. If hard water is used, the reservoir will require periodic cleaning and deliming. See the MAINTENANCE section for deliming instructions.

NOTE: The reservoir capacity permits uninterrupted operation

for approximately 4 hours, depending on the settings and how frequently the door is opened. When the red LOW WATER indicator is lit, add water to the reservoir and press the red Reset Button.

5. Re-install the center pan divider.

6. Turn the BASE HEAT CONTROL to the desired temperature setting.

7. Turn the TOP HEAT CONTROL and the CENTER HEAT CONTROL (dual units only) to the desired temperature setting.

NOTE: On dual shelf models, the TOP HEAT and CENTER

HEAT indicator lights will illuminate when controls are in the ON position.

NOTE: Temperature and humidity settings may vary depending

upon product make-up and consistency.

BURN HAZARD: Some exterior surfaces on unit will get hot. Use caution when touching these areas.

8. Allow unit 30 minutes to reach operating temperature.

Shutdown

Perform the following steps for shutdown of all models.

1. Move the Power ON/OFF (I/O) switch on the base to the OFF (O) position.

2. Perform the “Daily Cleaning” procedure in the MAINTENANCE section of this manual.

Controls (GRHDH-2PD shown)

Form No. GRCDHDM-0712

Page 15

MAINTENANCE

NOTICE

WARNING

NOTICE

General

Hatco Glo-Ray Heated Display Cases are designed for maximum durability and performance, with minimum maintenance.

ELECTRIC SHOCK HAZARD:

• Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.

• DO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.

• Do not steam clean or use excessive water on unit.

• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.

• This unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.

• Do not clean unit when it is energized or hot.

Daily Cleaning

To preserve the finish of the unit as well as maintain performance, it is recommended that the unit be cleaned daily.

Removing Lime and Mineral Deposits

Use the following procedure for periodic cleaning and deliming of the water reservoir on humidified models.

NOTE: The lime and mineral content of the water used for daily

operation will determine how often the deliming procedure must be performed.

NOTE: Perform this procedure when the unit will not be used

for a period of time, such as the end of the day.

1. Move the Power ON/OFF (I/O) switch to the OFF (O) position and unplug the power cord. Allow the unit to cool.

2. Remove the water reservoir cover and water reservoir. Empty the water reservoir.

3. Reinstall the water reservoir.

4. Fill the water reservoir with a mixture of 75% water and 25% white vinegar. Do not use flavored vinegar.

5. Plug in and turn on the unit. Allow the unit to run for 30 minutes.

6. Move the Power ON/OFF (I/O) switch to the OFF (O) position and unplug the power cord. Allow the unit to cool.

7. Empty the deliming mixture from the water reservoir.

8. Continue to fill and rinse the water reservoir with clean water until the reservoir is clean.

9. Install the water reservoir into the unit and fill the reservoir as usual for daily operation.

10. Install the water reservoir cover.

Use non-abrasive cleaners and cloths only. Abrasive cleaners and cloths could scratch finish of unit, marring its appearance and making it susceptible to soil accumulation.

1. Turn off the unit, unplug the power cord, and allow the unit

2. Wipe down all exterior and interior surfaces. A non-abrasive

3. Empty and clean the water reservoir using a damp cloth

4. Wipe dry the entire unit with a clean, non-abrasive cloth.

Form No. GRCDHDM-0712

to cool.

cleaner may be used for difficult stains. Hard to reach areas should be cleaned using a small brush and mild soap.

• Make sure to clean the interior of the unit thoroughly.

• Clean the glass front, side, and rear panels using ordinary glass cleaner and a damp, soft cloth or paper towel.

(humidified units only).

Replacing Display Light Bulbs

The display lights are incandescent light bulbs that illuminate the warming area. Each bulb has a special coating to guard against injury and food contamination in the event of breakage.

1. Turn off the unit, unplug the power cord, and allow the unit to cool.

2. Unscrew the light bulb from the unit and replace it with a new, specially-coated incandescent light bulb.

NOTE: Hatco shatter-resistant light bulbs meet NSF standards

for food holding and display areas. For 120, 120/208, and 120/240 V applications, use Hatco P/N

02.30.043.00. For 220 or 240 V applications, use Hatco P/N 02.30.058.00.

Page 16

MAINTENANCE

Replacing a Fuse

Use the following procedure to replace a damaged fuse(s).

1. Move the Power ON/OFF (I/O) switch to the OFF (O) position and unplug the power cord. Allow the unit to cool.

2. Remove all components inside of the unit.

3. Remove the glass door(s) and side panel(s).

4. Carefully lay the unit on its side. Two people are required for this step.

5. Remove the 4″ (102 mm) legs from the bottom of the unit.

6. Remove all screws on the bottom panel of the unit and remove the bottom panel.

7. Locate the fuse box and remove the damaged fuse(s).

8. Replace with a new fuse(s).

9. Reverse the above procedure to reassemble.

Form No. GRCDHDM-0712

Page 17

TROUBLESHOOTING GUIDE

WARNING

This unit must be serviced by trained and qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.

Symptom Probable Cause Corrective Action

LOW WATER Light is lit. Low amount of water in unit. Fill the water reservoir with water. Each reservoir has

Heat is too hot. Heat controls set too high. Adjust heat controls to a lower setting.

Heat control(s) defective. Contact Authorized Service Agent or Hatco for

Unit plugged into incorrect/high voltage. Verify that voltage supply matches electrical

Heat is not hot enough. Heat controls set too low. Adjust heat controls to a higher setting.

Heat control(s) defective. Contact Authorized Service Agent or Hatco for

Heating element(s) not working. Contact Authorized Service Agent or Hatco for

Unit is on, but no lights. Blown fuse. Replace blown fuse, follow “Replacing a Fuse”

ELECTRIC SHOCK HAZARD: Turn OFF power switch, unplug power cord, and allow unit to cool before performing any cleaning, adjustments, or maintenance.

a 3 quart (2.8 liter) capacity. Press the red Reset Button (located to the left of the indicator light) after filling reservoir.

assistance.

information listed on the unit.

assistance.

procedure in the MAINTENANCE section.

No heat. Heating elements not working. Contact Authorized Service Agent or Hatco for

Heat controls not working properly. Contact Authorized Service Agent or Hatco for

Unit plugged into incorrect/low voltage. Verify that voltage supply matches electrical

No heat and no lights. Power ON/OFF (I/O) switch turned OFF. Move Power ON/OFF (I/O) switch to ON (I) position.

Unit not plugged in or outlet not working. Plug in unit, have outlet repaired by a certified

Circuit breaker tripped. Reset circuit breaker. If circuit breaker continues to

Power ON/OFF(I/O) switch defective. Contact Authorized Service Agent or Hatco for

assistance.

information listed on the unit.

electrician, or use a different outlet.

trip, contact Authorized Service Agent or Hatco for assistance.

assistance.

Form No. GRCDHDM-0712

Page 18

OPTIONS AND ACCESSORIES

Slant Leg Kit

A slant leg kit is available as an accessory for non-humidified GRHD models. Slanted legs tilt the unit forward for optimum display of food product. Use the following procedure to install the slant leg kit.

1. Remove loose items inside of the unit.

2. Carefully lay the unit on its side (requires two people).

3. Remove the screws from the bottom right and the bottom left side of the unit.

4. Position the slant leg over the screw holes with the long leg towards the rear, and install using original screws.

5. Return the unit to the upright position and adjust feet to desired height. Feet have an adjustable range of 3/4″ (19 mm) to 1-1/2″ (38 mm).

Display Sign Holder (GRHD Series)

Display sign holders are available accessories for the GRHD series. Use the following procedure to install a display sign holder to the unit.

1. Remove the screws from the upper left and right side of the unit.

2. Position the sign holder over the screw holes and install using the original screws.

3. Insert sign (not included) and slide on the plexiglass cover.

Display Sign Holder (GRCD Series)

Display sign holders are available accessories for the GRCD series. A display sign holder adds 8-1/4″ (210 mm) to the height of the unit. Use the following procedure to install a display sign holder to the unit.

1. Remove the screws from the upper left and right side of the unit.

2. Position the sign holder over the screw holes and install using the original screws.

3. Insert sign (not included) and slide on the plexiglass cover.

Backlit Base Sign Holder

A backlit base sign holder is a factory installed option for the GRCD series.

Mirrored Glass Doors

Mirrored Glass Doors are available options for all GRHD and GRCD models. A one way mirror enhances food displays on the customer side while allowing the operator to review food from rear.

Self Closing Flip-Up Doors

Self closing flip-up doors are available for the GRCD dual series.

Double-Sided Opening

A front sliding or flip-up door is an available option for the GRHD series. A front sliding or flip-up door allows access from the operator and the customer side of the unit.

Sneeze Guard

A sneeze guard is available as an option for GRHD series. A sneeze guard takes the place of sliding doors.

Pan Skirts

Various pan skirts are available for the GRHD and GRCD series.

Food Pans and Trivets

Stainless steel food holding pans are available in either 2-1/2″ (64 mm) or 4″ (102 mm) depths. These pans are offered in full size, half size, or third size. Optional wire trivets prevents food from touching pan bottom.

Halogen Display Light Bulbs

Shatter-resistant halogen display light bulbs can be ordered in place of the standard incandescent display light bulbs. The bulbs have a special coating to guard against injury and food contamination in the event of breakage. For 120, 120/208, and 120/240 volt applications, use Hatco P/N 02.30.081.00. For 220, 240, 220–230, and 230–240 volt applications, use Hatco P/N 02.30.082.00.

Form No. GRCDHDM-0712

Page 19

LIMITED WARRANTY

1. PRODUCT WARRANTY

Hatco warrants the products that it manufactures (the “Products”) to be free from defects in materials and workmanship, under normal use and service, for a period of one (1) year from the date of purchase when installed and maintained in accordance with Hatco’s written instructions or 18 months from the date of shipment from Hatco. Buyer must establish the Product’s purchase date by registering the Product with Hatco or by other means satisfactory to Hatco in its sole discretion.

Hatco warrants the following Product components to be free from defects in materials and workmanship from the date of purchase (subject to the foregoing conditions) for the period(s) of time and on the conditions listed below:

a) One (1) Year Parts and Labor PLUS One (1) Additional

Year Parts-Only Warranty:

Conveyor Toaster Elements (metal sheathed) Drawer Warmer Elements (metal sheathed) Drawer Warmer Drawer Rollers and Slides Strip Heater Elements (metal sheathed) Display Warmer Elements (metal sheathed air heating) Holding Cabinet Elements (metal sheathed air heating) Heated Well Elements — HWB Series (metal sheathed)

b) One (1) Year Parts and Labor PLUS Four (4) Years

Parts-Only Warranty:

3CS and FR Tanks

c) One (1) Year Parts and Labor PLUS Nine (9) Years

Parts-Only Warranty on:

Electric Booster Heater Tanks Gas Booster Heater Tanks

d) Ninety (90) Day Parts-Only Warranty:

Replacement Parts

THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR PATENT OR OTHER INTELLECTUAL PROPERTY RIGHT INFRINGEMENT. Without limiting the generality of the foregoing, SUCH WARRANTIES DO NOT COVER: Coated incandescent light bulbs, fluorescent lights, heat lamp bulbs, coated halogen light bulbs, halogen heat lamp bulbs, xenon light bulbs, LED light tubes, glass components, and fuses; Product failure in booster tank, fin tube heat exchanger, or other water heating equipment caused by liming, sediment buildup, chemical attack, or freezing; or Product misuse, tampering or misapplication, improper installation, or application of improper voltage.

2. LIMITATION OF REMEDIES AND DAMAGES

Hatco’s liability and Buyer’s exclusive remedy hereunder will be limited solely, at Hatco’s option, to repair or replacement using new or refurbished parts or Product by Hatco or a Hatcoauthorized service agency (other than where Buyer is located outside of the United States, Canada, United Kingdom, or Australia, in which case Hatco’s liability and Buyer’s exclusive remedy hereunder will be limited solely to replacement of part under warranty) with respect to any claim made within the applicable warranty period referred to above. Hatco reserves the right to accept or reject any such claim in whole or in part. In the context of this Limited Warranty, “refurbished” means a part or Product that has been returned to its original specifications by Hatco or a Hatco-authorized service agency. Hatco will not accept the return of any Product without prior written approval from Hatco, and all such approved returns shall be made at Buyer’s sole expense. HATCO WILL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING BUT NOT LIMITED TO LABOR COSTS OR LOST PROFITS RESULTING FROM THE USE OF OR INABILITY TO USE THE PRODUCTS OR FROM THE PRODUCTS BEING INCORPORATED IN OR BECOMING A COMPONENT OF ANY OTHER PRODUCT OR GOODS.

Form No. GRCDHDM-0712

Page 20

HATCO CORPORATION

P.O. Box 340500

Milwaukee, WI 53234-0500 U.S.A.

(800) 558-0607 (414) 671-6350

Parts and Service Fax (800) 690-2966

International Fax (414) 671-3976 partsandservice@hatcocorp.com

www.hatcocorp.com

HATCO AUTHORIZED PARTS DISTRIBUTORS

ALABAMA

Jones McLeod Appl. Svc. Birmingham 205-251-0159

ARIZONA

Service Solutions Group Phoenix 602-234-2443

Byassee Equipment Co. Phoenix 602-252-0402

CALIFORNIA

Industrial Electric Commercial Parts & Service, Inc. Huntington Beach 714-379-7100

Chapman Appl. Service San Diego 619-298-7106

P & D Appliance Commercial Parts & Service, Inc. S. San Francisco 650-635-1900

COLORADO

Hawkins Commercial Appliance Englewood 303-781-5548

FLORIDA

Whaley Foodservice Repair Jacksonville 904-725-7800

3Wire Nass Service Co., Inc. Orlando 407-425-2681

B.G.S.I. Pompano Beach 954-971-0456

Comm. Appliance Service Tampa 813-663-0313

GEORGIA

TWC Services Mableton 770-438-9797

Heritage Service Group Norcross 866-388-9837

Southeastern Rest. Svc. Norcross 770-446-6177

HAWAII

Burney’s Comm. Service, Inc. Honolulu 808-848-1466

Food Equip Parts & Service Honolulu 808-847-4871

ILLINOIS

Parts Town Lombard 708-865-7278

Eichenauer Elec. Service Decatur 217-429-4229

Midwest Elec. Appl. Service Elmhurst 630-279-8000

Cone’s Repair Service Moline 309-797-5323

INDIANA

GCS Service Indianapolis 317-545-9655

IOWA

Electric Motor Service Co. Davenport 319-323-1823

Goodwin Tucker Group Des Moines 515-262-9308

KENTUCKY

Service Solutions Group Lexington 859-254-8854

Service Solutions Group Louisville 502-451-5411

LOUISIANA

Chandlers Parts & Service Baton Rouge 225-272-6620

MARYLAND

Electric Motor Service Baltimore 410-467-8080

GCS Service Silver Spring 301-585-7550

MASSACHUSETTS

Ace Service Co., Inc. Needham 781-449-4220

MICHIGAN

Bildons Appliance Service Detroit 248-478-3320

Commercial Kitchen Service Bay City 517-893-4561

Midwest Food Equip. Service Grandville 616-261-2000

MINNESOTA

GCS Service Plymouth 800-345-4221

MISSOURI

General Parts Kansas City 816-421-5400

Commercial Kitchen Services St. Louis 314-890-0700

Kaemmerlen Parts & Service St. Louis 314-535-2222

NEBRASKA

Anderson Electric Omaha 402-341-1414

NEVADA

Burney’s Commercial Las Vegas 702-736-0006

Hi. Tech Commercial Service N. Las Vegas 702-649-4616

NEW JERSEY

Jay Hill Repair Fairfield 973-575-9145

Service Plus Flanders 973-691-6300

NEW YORK

Acme American Repairs, Inc. Brooklyn 718-456-6544

Alpro Service Co. Brooklyn 718-386-2515

Appliance Installation Buffalo 716-884-7425

Duffy’s Equipment Services, Inc. Buffalo 800-836-1014

3Wire Northern Plattsburgh 800-634-5005

Duffy’s Equipment Services, Inc. Sauquoit 800-836-1014

J.B. Brady, Inc. Syracuse 315-422-9271

NORTH CAROLINA

Authorized Appliance Charlotte 704-377-4501

OHIO

Akron/Canton Comm. Svc. Inc. Akron 330-753-6635

Service Solutions Group Cincinnati 513-772-6600

Commercial Parts and Service Columbus 614-221-0057

Electrical Appl. Repair Service Brooklyn Heights 216-459-8700

E. A. Wichman Co. Toledo 419-385-9121

OKLAHOMA

Hagar Rest. Service, Inc. Oklahoma City 405-235-2184

Krueger, Inc. Oklahoma City 405-528-8883

OREGON

Ron’s Service, Inc. Portland 503-624-0890

PENNSYLVANIA

Elmer Schultz Services Philadelphia 215-627-5401

FAST Comm. Appl. Service Philadelphia 215-288-4800

Appliance Installation & Service Pittsburgh 412-809-0244

K & D Service Co. Harrisburg 717-236-9039

Electric Repair Co. Reading 610-376-5444

RHODE ISLAND

Marshall Electric Co. Providence 401-331-1163

SOUTH CAROLINA

Whaley Foodservice Repair W. Columbia 803-791-4420

TENNESSEE

Camp Electric Memphis 901-527-7543

TEXAS

GCS Service Fort Worth 800-433-1804

Armstrong Repair Service Houston 713-666-7100

Cooking Equipment Specialist Mesquite 888-866-9276

Refrigerated Specialist, Inc. Mesquite 888-866-9276

Commercial Kitchen Repair Co. San Antonio 210-735-2811

UTAH

La Monica’s Rest. Equip. Service Murray 801-263-3221

VIRGINIA

Daubers Norfolk 757-855-4097

Daubers Springfield 703-866-3600

WASHINGTON

3Wire Restaurant Appliance Seattle 800-207-3146

WISCONSIN

A.S.C., Inc. Madison 608-246-3160

A.S.C., Inc. Milwaukee 414-543-6460

CANADA

ALBERTA

Key Food Equipment Service Edmonton 780-438-1690

BRITISH COLUMBIA

Key Food Equipment Service Vancouver 604-433-4484

Key Food Equipment Service Victoria 250-920-4888

MANITOBA

Air Rite, Inc. Winnipeg 204-895-2300

NEW BRUNSWICK

EMR Services, Ltd. Moncton 506-855-4228

ONTARIO

R.G. Henderson Ltd. Toronto 416-422-5580

Choquette - CKS, Inc. Ottawa 613-739-8458

QUÉBEC

Choquette - CKS, Inc. Montreal 514-722-2000

Choquette - CKS, Inc. Québec City 418-681-3944

UNITED KINGDOM

Marren Group Northants +44(0)1933 666233

See IMPORTANT OWNER INFORMATION

Printed in U.S.A. July 2012 P/N 07.04.275.00 Form No. GRCDHDM-0712

section for details.