Hatco GRBWM-0302 User Manual

GLO-RAY

®

Buffet Warmers

GRBW Series

Installation &

Operating Manual

I & W #07.05.012.00

This manual contains important safety information
concerning the maintenance, use and operation of
this product. Failure to follow the instructions
contained in this manual may result in serious injury.
If you’re unable to understand the contents of this
manual, please bring it to the attention of your
supervisor. Do not operate this equipment unless
you have read and understood the contents of
this manual.

Este manual contiene importante información sobre
seguridad concerniente al mantenimiento, uso
y operación de este producto. Cualquier falla en el
seguimiento de las instrucciones contenidas en este
manual puede resultar en un serio daño. Si usted
no puede entender el contenido de este manual por
favor pregunte a su supervisor. No opere este equipo
al menos que haya leído y comprendido el contenido
de este manual.

Form No. GRBWM-0302

i

INTRODUCTION

Hatco Glo-Ray Buffet Warmers are designed to safely
hold all foods at optimum serving temperatures without
affecting quality.

The Glo-Ray Buffet Warmers keep prepared foods hot
at customer serving points, kitchen work areas or
waitress pick-up stations. These warmers feature
a thermostatically controlled heated base with
prefocused infrared top heat to extend the holding times
of most food. The infrared heating elements are
guaranteed against breakage and burnout for two years
and the base blanket heating elements are guaranteed
against burnout for one year. The Glo-Ray Buffet
Warmers are shipped with display lights, a cord and
plug set and easy-to-install breath protectors.

This manual provides the installation, safety and
operating instructions for the Glo-Ray Buffet Warmers.

We recommend all installation, operating and safety
instructions appearing in this manual be read prior to
installation or operation of your Hatco Buffet Warmer.
Safety instructions that appear in this manual after
a warning symbol and the words WARNING or

CAUTION printed in bold face are very important.

WARNING means there is the possibility of serious

personal injury or death to yourself or others.

CAUTION means there is the possibility of minor
or moderate injury. CAUTION without the symbol
signifies the possibility of equipment or property
damage only.

Your Hatco Glo-Ray Buffet Warmer is a product of
extensive research and field testing. The materials used
were selected for maximum durability, attractive
appearance and optimum performance. Every unit is
thoroughly inspected and tested prior to shipment.

CONTENTS

Important Owner Information..................................i

Introduction.................................................................i

Important Safety Instructions ..................................1

Model Descriptions ....................................................2

All Models............................................................2

Specifications..............................................................2

Plug Configurations .............................................2

Electrical Rating Chart.........................................3

Dimensions...........................................................4

Installation..................................................................5

All Models............................................................5

Legs ......................................................................5

Breath Protectors..................................................5

Location................................................................5

Operation....................................................................6

Maintenance ...............................................................7

Cleaning ...............................................................7

Display Light Bulb Replacement ........................7

Accessories..................................................................8

4" (10 cm) Adjustable Legs .................................8

Front Acrylic Enclosure .......................................8

Sign Holder ..........................................................8

Infinite Control.....................................................8

Pans and Trivets...................................................8

Hatco Limited Warranty...........................................9

Authorized Parts Distributors.................Back Cover

Record the model number, serial number (identification
plate located on the top rear of the unit), voltage and
purchase date of your Glo-Ray

®

Buffet Warmer in the
spaces below. Please have this information available
when calling Hatco for service assistance.

Model No. ____________________________________

Serial No. ____________________________________

Voltage ______________________________________

Date of Purchase ______________________________

IMPORTANT OWNER INFORMATION

Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time

(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.D.T.
Monday through Thursday
8:00 a.m. to 3:30 p.m. C.D.T. Friday)

Telephone: [phone]

Fax: [phone] (Parts & Service)

[phone] (International)

Additional information can be found by visiting our
web site at www.hatcocorp.com

!

!

!

Form No. GRBWM-0302

1

IMPORTANT SAFETY INSTRUCTIONS

IMPORTANT! Read the following important safety instructions to avoid personal injury or death,
and to avoid damage to the equipment or property.

WARNINGS

Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they
are used. Some aftermarket or generic
replacement parts do not have the characteristics
that will allow them to operate safely in Hatco
equipment. It is essential to use Hatco
Replacement Parts when repairing Hatco
equipment. Failure to use Hatco Replacement
Parts may subject operators of the equipment to
hazardous electrical voltage, resulting in electrical
shock or burn.

CAUTIONS

Some exterior surfaces on the unit will get hot.
Use caution when touching these areas to
avoid injury.

Locate the unit at the proper counter height, in an
area that is convenient for use. The location
should be level to prevent the unit or its contents
from accidentally falling, and strong enough to
support the weight of the unit and food.

The National Sanitation Foundation (NSF)
requires units over 36" (91 cm) in length or
weighing more than 80 lbs. (36 kg) to be either
sealed or raised on the installation surface. If this
unit cannot be sealed at the point of use,
4" (10 cm) legs are included to allow for proper
cleaning access below unit. See Hatco
ACCESSORIES for installation instructions.

CAUTIONS

Do not lay unit on the side with the control panel
or damage to unit could occur.

Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your unit
marring its appearance and making it susceptible
to soil accumulation.

Only soft cleaning cloths should be used to clean
breath protector(s). Breath protector(s) are made
of shatterproof polycarbonate and will scratch if
proper care is not taken.

WARNINGS

Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do not
match, contact a qualified electrician to determine
the proper voltage and size and install the proper
electrical outlet.

Unit is not waterproof. DO NOT submerge in
water. Do not operate if it has been submerged
in water.

To avoid any injury, turn the power switch off
at the fuse disconnect switch/circuit breaker or
unplug the unit from the power source and allow
to cool completely before performing any
maintenance or cleaning.

To prevent electric shock, always unplug the unit
before performing cleaning or maintenance.

For safe and proper operation, the unit must be
located a reasonable distance from combustible
walls and materials. If safe distances are not
maintained, discoloration or combustion
could occur.

To avoid electric shock or personal injury, do not
steam clean or use excessive water on the unit.

Only light bulbs which meet or exceed N.S.F.
standards, specifically designed for food holding
areas must be used. Breakage of light bulbs not
specially coated could result in personal injury
and/or food contamination.

If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact the
Hatco Service Department at 800-558-0607 or
414-671-6350; fax [phone] or International
fax [phone].

This product has no “user” serviceable parts.
To avoid damage to the unit or injury to
personnel, use only Authorized Hatco Service
Agents and Genuine Hatco Parts when service is
required.

Form No. GRBWM-0302

2

MODEL DESCRIPTIONS

SPECIFICATIONS

ALL MODELS

Hatco Glo-Ray Buffet Warmers are ideal for holding hot
food on a buffet line or temporary serving areas. The
GRBW models are available in various widths from
25-1/8" to 73-1/8" (64-185 cm). A metal sheathed
heating element directs heat from above while below
the thermostatically controlled heated base conducts
heat from 80°-200°F (27°-93°C). Standard features
include shatterproof breath protectors, shatter resistant
incandescent display lighting and a 6' (183 cm) cord and
plug set attached.

Figure 1. Glo-Ray Model GRBW.

PLUG CONFIGURATIONS

Units are supplied from the factory with an electrical
cord and plug installed. Plugs are supplied according to
the applications as shown in Figure 2.

WARNING
Plug unit into a properly grounded electrical outlet
of the correct voltage, size and plug configuration.
If the plug and receptacle do not match, contact
a qualified electrician to determine the proper
voltage and size and install the proper electrical
outlet.

NEMA 5-15P

CEE 7/7 Schuko BS 1363

Figure 2. Plug Configurations.

NEMA 5-20P

NEMA 14-20P

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