Page 1
GLO-RAY
®
Buffet Warmers
GRBW Series
Installation &
Operating Manual
I & W #07.05.012.00
This manual contains important safety information
concerning the maintenance, use and operation of
this product. Failure to follow the instructions
contained in this manual may result in serious injury.
If you’re unable to understand the contents of this
manual, please bring it to the attention of your
supervisor. Do not operate this equipment unless
you have read and understood the contents of
this manual.
Este manual contiene importante información sobre
seguridad concerniente al mantenimiento, uso
y operación de este producto. Cualquier falla en el
seguimiento de las instrucciones contenidas en este
manual puede resultar en un serio daño. Si usted
no puede entender el contenido de este manual por
favor pregunte a su supervisor. No opere este equipo
al menos que haya leído y comprendido el contenido
de este manual.
Page 2
Form No. GRBWM-0302
i
INTRODUCTION
Hatco Glo-Ray Buffet Warmers are designed to safely
hold all foods at optimum serving temperatures without
affecting quality.
The Glo-Ray Buffet Warmers keep prepared foods hot
at customer serving points, kitchen work areas or
waitress pick-up stations. These warmers feature
a thermostatically controlled heated base with
prefocused infrared top heat to extend the holding times
of most food. The infrared heating elements are
guaranteed against breakage and burnout for two years
and the base blanket heating elements are guaranteed
against burnout for one year. The Glo-Ray Buffet
Warmers are shipped with display lights, a cord and
plug set and easy-to-install breath protectors.
This manual provides the installation, safety and
operating instructions for the Glo-Ray Buffet Warmers.
We recommend all installation, operating and safety
instructions appearing in this manual be read prior to
installation or operation of your Hatco Buffet Warmer.
Safety instructions that appear in this manual after
a warning symbol and the words WARNING or
CAUTION printed in bold face are very important.
WARNING means there is the possibility of serious
personal injury or death to yourself or others.
CAUTION means there is the possibility of minor
or moderate injury. CAUTION without the symbol
signifies the possibility of equipment or property
damage only.
Your Hatco Glo-Ray Buffet Warmer is a product of
extensive research and field testing. The materials used
were selected for maximum durability, attractive
appearance and optimum performance. Every unit is
thoroughly inspected and tested prior to shipment.
CONTENTS
Important Owner Information..................................i
Introduction.................................................................i
Important Safety Instructions ..................................1
Model Descriptions ....................................................2
All Models............................................................2
Specifications..............................................................2
Plug Configurations .............................................2
Electrical Rating Chart.........................................3
Dimensions...........................................................4
Installation..................................................................5
All Models............................................................5
Legs ......................................................................5
Breath Protectors..................................................5
Location................................................................5
Operation....................................................................6
Maintenance ...............................................................7
Cleaning ...............................................................7
Display Light Bulb Replacement ........................7
Accessories..................................................................8
4" (10 cm) Adjustable Legs .................................8
Front Acrylic Enclosure .......................................8
Sign Holder ..........................................................8
Infinite Control.....................................................8
Pans and Trivets...................................................8
Hatco Limited Warranty...........................................9
Authorized Parts Distributors.................Back Cover
Record the model number, serial number (identification
plate located on the top rear of the unit), voltage and
purchase date of your Glo-Ray
®
Buffet Warmer in the
spaces below. Please have this information available
when calling Hatco for service assistance.
Model No. ____________________________________
Serial No. ____________________________________
Voltage ______________________________________
Date of Purchase ______________________________
IMPORTANT OWNER INFORMATION
Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time
(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.D.T.
Monday through Thursday
8:00 a.m. to 3:30 p.m. C.D.T. Friday)
Telephone: (800) 558-0607; (414) 671-6350
Fax: (800) 690-2966 (Parts & Service)
(414) 671-3976 (International)
Additional information can be found by visiting our
web site at www.hatcocorp.com
!
!
!
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Form No. GRBWM-0302
1
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT! Read the following important safety instructions to avoid personal injury or death,
and to avoid damage to the equipment or property.
WARNINGS
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they
are used. Some aftermarket or generic
replacement parts do not have the characteristics
that will allow them to operate safely in Hatco
equipment. It is essential to use Hatco
Replacement Parts when repairing Hatco
equipment. Failure to use Hatco Replacement
Parts may subject operators of the equipment to
hazardous electrical voltage, resulting in electrical
shock or burn.
CAUTIONS
Some exterior surfaces on the unit will get hot.
Use caution when touching these areas to
avoid injury.
Locate the unit at the proper counter height, in an
area that is convenient for use. The location
should be level to prevent the unit or its contents
from accidentally falling, and strong enough to
support the weight of the unit and food.
The National Sanitation Foundation (NSF)
requires units over 36" (91 cm) in length or
weighing more than 80 lbs. (36 kg) to be either
sealed or raised on the installation surface. If this
unit cannot be sealed at the point of use,
4" (10 cm) legs are included to allow for proper
cleaning access below unit. See Hatco
ACCESSORIES for installation instructions.
CAUTIONS
Do not lay unit on the side with the control panel
or damage to unit could occur.
Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your unit
marring its appearance and making it susceptible
to soil accumulation.
Only soft cleaning cloths should be used to clean
breath protector(s). Breath protector(s) are made
of shatterproof polycarbonate and will scratch if
proper care is not taken.
WARNINGS
Plug unit into a properly grounded electrical
outlet of the correct voltage, size and plug
configuration. If the plug and receptacle do not
match, contact a qualified electrician to determine
the proper voltage and size and install the proper
electrical outlet.
Unit is not waterproof. DO NOT submerge in
water. Do not operate if it has been submerged
in water.
To avoid any injury, turn the power switch off
at the fuse disconnect switch/circuit breaker or
unplug the unit from the power source and allow
to cool completely before performing any
maintenance or cleaning.
To prevent electric shock, always unplug the unit
before performing cleaning or maintenance.
For safe and proper operation, the unit must be
located a reasonable distance from combustible
walls and materials. If safe distances are not
maintained, discoloration or combustion
could occur.
To avoid electric shock or personal injury, do not
steam clean or use excessive water on the unit.
Only light bulbs which meet or exceed N.S.F.
standards, specifically designed for food holding
areas must be used. Breakage of light bulbs not
specially coated could result in personal injury
and/or food contamination.
If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact the
Hatco Service Department at 800-558-0607 or
414-671-6350; fax 800-690-2966 or International
fax 414-671-3976.
This product has no “user” serviceable parts.
To avoid damage to the unit or injury to
personnel, use only Authorized Hatco Service
Agents and Genuine Hatco Parts when service is
required.
Page 4
Form No. GRBWM-0302
2
MODEL DESCRIPTIONS
SPECIFICATIONS
ALL MODELS
Hatco Glo-Ray Buffet Warmers are ideal for holding hot
food on a buffet line or temporary serving areas. The
GRBW models are available in various widths from
25-1/8" to 73-1/8" (64-185 cm). A metal sheathed
heating element directs heat from above while below
the thermostatically controlled heated base conducts
heat from 80°-200°F (27°-93°C). Standard features
include shatterproof breath protectors, shatter resistant
incandescent display lighting and a 6' (183 cm) cord and
plug set attached.
Figure 1. Glo-Ray Model GRBW.
PLUG CONFIGURATIONS
Units are supplied from the factory with an electrical
cord and plug installed. Plugs are supplied according to
the applications as shown in Figure 2.
WARNING
Plug unit into a properly grounded electrical outlet
of the correct voltage, size and plug configuration.
If the plug and receptacle do not match, contact
a qualified electrician to determine the proper
voltage and size and install the proper electrical
outlet.
NEMA 5-15P
CEE 7/7 Schuko BS 1363
Figure 2. Plug Configurations.
NEMA 5-20P
NEMA 14-20P
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Form No. GRBWM-0302
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SPECIFICATIONS
ELECTRICAL RATING CHART - GRBW MODELS
Shaded area reflects export models only.
* NEMA 5-20P for Canada.
† Not available for Canada.
Model Voltage Watts Amps Plug Configuration Shipping Weight
GRBW-24 100 934 9.3 NEMA 5-15P 48 lbs. (22 kg)
120 970 8.1 NEMA 5-15P 48 lbs. (22 kg)
120/208 970 4.2 NEMA 14-20P 48 lbs. (22 kg)
120/240 970 4.2 NEMA 14-20P 48 lbs. (22 kg)
220 920 4.2 CEE 7/7 Schuko 48 lbs. (22 kg)
240 1000 4.2 BS-1363 48 lbs. (22 kg)
220-230 (CE) 920-1006 4.2-4.4 CEE 7/7 Schuko 48 lbs. (22 kg)
230-240 (CE) 918-1000 4.0-4.2 BS-1363 48 lbs. (22 kg)
GRBW-30 100 1194 11.9 NEMA 5-15P 52 lbs. (24 kg)
120 1230 10.3 NEMA 5-15P 52 lbs. (24 kg)
120/208 1230 5.5 NEMA 14-20P 52 lbs. (24 kg)
120/240 1230 5.5 NEMA 14-20P 52 lbs. (24 kg)
220 1172 5.3 CEE 7/7 Schuko 52 lbs. (24 kg)
240 1270 5.3 BS-1363 52 lbs. (24 kg)
220-230 (CE) 1172-1281 5.3-5.6 CEE 7/7 Schuko 52 lbs. (24 kg)
230-240 (CE) 1166-1270 5.1-5.3 BS-1363 52 lbs. (24 kg)
GRBW-36 100 1476 14.8 NEMA 5-15P 58 lbs. (26 kg)
120 1530 12.8 NEMA 5-15P* 58 lbs. (26 kg)
120/208 1530 6.7 NEMA 14-20P 58 lbs. (26 kg)
120/240 1530 6.7 NEMA 14-20P 58 lbs. (26 kg)
220 1454 6.6 CEE 7/7 Schuko 58 lbs. (26 kg)
240 1578 6.6 BS-1363 58 lbs. (26 kg)
220-230 (CE) 1454-1589 6.6-6.9 CEE 7/7 Schuko 58 lbs. (26 kg)
230-240 (CE) 1449-1578 6.3-6.6 BS-1363 58 lbs. (26 kg)
GRBW-42 120 1730 14.4 NEMA 5-15P* 68 lbs. (31 kg)
120/208 1730 7.9 NEMA 14-20P 68 lbs. (31 kg)
120/240 1730 7.9 NEMA 14-20P 68 lbs. (31 kg)
220 1648 7.5 CEE 7/7 Schuko 68 lbs. (31 kg)
240 1782 7.4 BS-1363 68 lbs. (31 kg)
220-230 (CE) 1648-1801 7.5-7.8 CEE 7/7 Schuko 68 lbs. (31 kg)
230-240 (CE) 1636-1782 7.1-7.4 BS-1363 68 lbs. (31 kg)
GRBW-48 120 2040 17.0 NEMA 5-20P
†
74 lbs. (34 kg)
120/208 2040 9.2 NEMA 14-20P 74 lbs. (34 kg)
120/240 2040 9.2 NEMA 14-20P 74 lbs. (34 kg)
220 1940 8.8 CEE 7/7 Schuko 74 lbs. (34 kg)
240 2040 8.5 BS-1363 74 lbs. (34 kg)
220-230 (CE) 1940-2120 8.8-9.2 CEE 7/7 Schuko 74 lbs. (34 kg)
230-240 (CE) 1875-2040 8.1-8.5 BS-1363 74 lbs. (34 kg)
GRBW-54 120/208 2290 10.4 NEMA 14-20P 81 lbs. (37 kg)
120/240 2290 10.4 NEMA 14-20P 81 lbs. (37 kg)
220 2182 9.9 CEE 7/7 Schuko 81 lbs. (37 kg)
240 2360 9.8 BS-1363 81 lbs. (37 kg)
220-230 (CE) 2182-2385 9.9-10.4 CEE 7/7 Schuko 81 lbs. (37 kg)
230-240 (CE) 2167-2360 9.4-9.8 BS-1363 81 lbs. (37 kg)
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Form No. GRBWM-0302
4
SPECIFICATIONS
Model Width (A) Depth (B)Height (C)
zz
GRBW-24 25-1/8" 27" 17-3/4"
(64 cm) (69 cm) (45 cm)
GRBW-30 31-1/8" 27" 17-3/4"
(79 cm) (69 cm) (45 cm)
GRBW-36 37-1/8" 27" 17-3/4"
(94 cm) (69 cm) (45 cm)
GRBW-42 43-1/8" 27" 17-3/4"
(110 cm) (69 cm) (45 cm)
GRBW-48 49-1/8" 27" 17-3/4"
(125 cm) (69 cm) (45 cm)
GRBW-54 55-1/8" 27" 17-3/4"
(140 cm) (69 cm) (45 cm)
GRBW-60 61-1/8" 27" 17-3/4"
(155 cm) (69 cm) (45 cm)
GRBW-66 67-1/8" 27" 17-3/4"
(171 cm) (69 cm) (45 cm)
GRBW-72 73-1/8" 27" 17-3/4"
(186 cm) (69 cm) (45 cm)
HATCO CORPORATION, Milwaukee, WI
ON
OFF
HATCO
GLO-RAY
FOOD WARMER
80 F
28 C
200 F
93 C
DIMENSIONS
C
B
A
Includes two 7-1/2" (19 cm) breath protectors.
z Includes standard 1" (3 cm) legs.
* NEMA 5-20P for Canada.
† Not available for Canada.
ELECTRICAL RATING CHART - GRBW MODELS
Model Voltage Watts Amps Plug Configuration Shipping Weight
GRBW-60 120/208 2600 11.7 NEMA 14-20P 90 lbs. (41 kg)
120/240 2600 11.7 NEMA 14-20P 90 lbs. (41 kg)
220 2474 11.2 CEE 7/7 Schuko 90 lbs. (41 kg)
240 2680 11.2 BS-1363 90 lbs. (41 kg)
220-230 (CE) 2474-2704 11.2-11.8 CEE 7/7 Schuko 90 lbs. (41 kg)
230-240 (CE) 2470-2680 10.7-11.2 BS-1363 90 lbs. (41 kg)
GRBW-66 120/208 2860 13.0 NEMA 14-20P 96 lbs. (44 kg)
120/240 2860 13.0 NEMA 14-20P 96 lbs. (44 kg)
220 2726 12.4 CEE 7/7 Schuko 96 lbs. (44 kg)
240 2948 12.3 BS-1363 96 lbs. (44 kg)
220-230 (CE) 2726-2978 12.4-12.9 CEE 7/7 Schuko 96 lbs. (44 kg)
230-240 (CE) 2707-2948 11.8-12.3 BS-1363 96 lbs. (44 kg)
GRBW-72 120/208 3125 14.4 NEMA 14-20P 102 lbs. (46 kg)
120/240 3125 14.4 NEMA 14-20P 102 lbs. (46 kg)
220 2983 13.6 CEE 7/7 Schuko 102 lbs. (46 kg)
240 3113 13.0 BS-1363 102 lbs. (46 kg)
220-230 (CE) 2983-3260 13.6-14.2 CEE 7/7 Schuko 102 lbs. (46 kg)
230-240 (CE) 2859-3113 12.4-13.0 BS-1363 102 lbs. (46 kg)
Shaded area reflects export models only.
Page 7
Form No. GRBWM-0302
5
Glo-Ray Buffet Warmers are shipped with most
components pre-assembled. Care should be taken when
unpacking shipping carton to avoid damage to unit and
components enclosed.
1. Remove the unit from the carton.
2. Remove all tape and packing materials.
LEGS
CAUTION
The National Sanitation Foundation (NSF) requires
units over 36" (91 cm) in length or weighing more
than 80 lbs. (36 kg) to be either sealed or raised on
the installation surface. If this unit cannot be sealed
at the point of use, 4" (10 cm) legs are included to
allow for proper cleaning access below unit. See
Hatco ACCESSORIES for installation instructions.
1. Carefully lay unit on its side.
CAUTION
Do not lay unit on the side with the control panel or
damage to unit could occur.
2. Install metal leg into each corner hole on base.
Tighten securely. Place a rubber foot onto each leg.
See Figure 3.
3. Turn unit upright and position warmer in
desired location.
BREATH PROTECTORS
Acrylic breath protectors shield the food while allowing
easy access to the food product. Specially designed
housings and mounting hardware make installation simple.
NOTE: Remove protective paper from acrylic surfaces
before mounting breath protector.
1. Slide the weld screws into the slot as shown in
Figure 4. Place weld screws into approximate
position to align with holes in breath protector.
2. Carefully position breath protector and “L” channel
so holes align with weld screws, then install so weld
screws protrude through holes.
3. Secure “L” channel and breath protector to weld
screws using cap nuts provided.
Figure 4. Installing Breath Protector.
INSTALLATION
Weld Stud
Cap Nut
“L” Channel
Breath Protector
Figure 3. Installing Legs.
LOCATION
WARNING
For safe and proper operation, the unit must be
located a reasonable distance from combustible walls
and materials. If safe distances are not maintained,
discoloration or combustion could occur.
CAUTION
Locate the unit at the proper counter height, in an
area that is convenient for use. The location should
be level to prevent the unit or its contents from
accidentally falling, and strong enough to support
the weight of the unit and food displayed.
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Form No. GRBWM-0302
6
OPERATION
CAUTION
Some exterior surfaces on the unit will get hot. Use
caution when touching these areas to avoid injury.
1. Plug unit into a properly grounded electrical outlet
of the correct voltage, size and plug configuration.
See SPECIFICATIONS for details.
GRBW
1. Turn the top toggle switch to the ON position. See
Figure 5. The infrared heat and incandescent lights
are controlled by the toggle switch. This switch must
be in the ON position when in use.
If the unit is equipped with an optional infinite
switch, this switch will control the top heat and the
toggle switch will control the lights only. The
infinite control allows the operator to manually
adjust the upper heat output from low to high.
2. Turn the bottom thermostat control to the
desired setting.
3. Allow unit 15-20 minutes to reach
operating temperature.
Figure 5. Operating Controls.
Thermostat Control
Bottom Controls – GRBW
HATCO CORPORATION, Milwaukee, WI
ON
OFF
HATCO
GLO-RAY
FOOD WARMER
LOW
MED
H
IGH
Infinite Switch (optional)On/Off Toggle Switch
Top Controls – GRBW
80 F
200 F
93 C
28 C
Page 9
Form No. GRBWM-0302
7
MAINTENANCE
CLEANING
Hatco Glo-Ray Buffet Warmers are designed for
maximum durability and performance, with
minimum maintenance.
WARNING
To avoid any injury, turn the power switch off at the
fuse disconnect switch/circuit breaker or unplug the
unit from the power source and allow to cool
completely before performing any maintenance
or cleaning.
WARNING
To avoid electric shock or personal injury, do not
steam clean or use excessive water on the unit.
WARNING
To prevent electric shock, always unplug the unit
before performing cleaning or maintenance.
WARNING
Units are not waterproof. DO NOT submerge in
water. Do not operate if unit has been submerged
in water.
To preserve the finish of the Glo-Ray Buffet Warmer, it is
recommended that the surfaces be wiped daily with
a damp cloth. Food pans should be removed and
washed. Stubborn stains may be removed with a good
non-abrasive cleaner. Hard to reach areas should be
cleaned with a small brush and mild soap.
CAUTION
Use only non-abrasive cleaners. Abrasive cleaners
could scratch the finish of your unit marring its
appearance and making it susceptible to
soil accumulation.
Clean acrylic surfaces with a common glass cleaner
and nonabrasive paper toweling or a soft cloth.
CAUTION
Only soft cleaning cloths should be used to clean
breath protector(s). Breath protector(s) are made of
shatterproof polycarbonate and will scratch if proper
care is not taken.
DISPLAY LIGHT BULB REPLACEMENT
The display lights are shatter-resistant, incandescent
light bulbs which illuminate the warming area. These
bulbs have a special coating to guard against injury and
food contamination in the event of breakage.
1. To replace a light bulb, disconnect the power supply
from the unit and wait until the unit has cooled.
2. Light bulbs have a threaded base. Unscrew the light
bulb from the unit and replace it with a new specially
coated incandescent light bulb.
NOTE: Hatco shatter-resistant light bulbs meet N.S.F.
standards for food holding and display areas. For 100
and 120 volt applications, use Hatco part #02.30.043.00.
For 220-240 volt applications, use Hatco part
#02.30.058.00.
CAUTION
Only light bulbs which meet or exceed N.S.F.
standards, specifically designed for food holding
areas, must be used. Breakage of light bulbs not
specially coated could result in personal injury
and/or food contamination.
WARNING
If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact the
Hatco Service Department at 800-558-0607 or
414-671-6350; fax 800-690-2966 or International
fax 414-671-3976.
WARNING
This product has no “user” serviceable parts.
To avoid damage to the unit or injury to personnel,
use only Authorized Hatco Service Agents and
Genuine Hatco Parts when service is required.
WARNING
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them
to operate safely in Hatco equipment. It is essential
to use Hatco Replacement Parts when repairing
Hatco equipment. Failure to use Hatco Replacement
Parts may subject operators of the equipment to
hazardous electrical voltage, resulting in electrical
shock or burn.
Page 10
Form No. GRBWM-0302
8
ACCESSORIES
4" (10 cm) ADJUSTABLE LEGS
Carefully lay unit on its side. Install legs to bottom of
unit as shown in Figure 6. Hand tighten legs until snug.
Do not overtighten. Return unit to the upright position.
CAUTION
Do not lay unit on the side with the control panel or
damage to unit could occur.
NOTE: Legs are adjustable for leveling the unit. Use
a 5/8" (16 mm) open-end wrench to make leveling
adjustments once the unit is placed in final position.
FRONT & SIDE ACRYLIC ENCLOSURE
(See Figure 7)
1. Place weld screws into holes on top side of acrylic
enclosure and attach acorn nuts, but do not tighten.
2. Position enclosure making sure weld nuts are
inserted into channel (slide into place).
3. Position slide acrylic panels into upper bracket.
4. Place corner “L” brackets so that the front and side
plexi fit into channels.
5. Secure brackets to base by installing metal foot or
leg through bracket and into each corner hole
on base.
6. Tighten acorn nuts until snug.
SIGN HOLDER
Install sign holder using screws supplied in unit.
See Figure 7.
PANS & TRIVETS
Stainless steel food holding pans are available in either
2-1/2" or 4" (6 or 10 cm) depths. These pans are offered
in full-size, half-size or third-size. Optional wire trivets
prevent foods from touching pan bottom.
Figure 6. Adjustable Legs.
Figure 7. Acrylic Enclosure Installation.
Leg Adjustment
Adjust leg using a 5/8”
(16 mm) open-end
wrench and turning
bottom of leg accordingly.
Leg Installation
Acrylic Enclosure
Page 11
Form No. GRBWM-0302
9
HATCO LIMITED WARRANTY
1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures
(the “Products”) to be free from defects in materials
and workmanship, under normal use and service, for
a period of one (1) year from the date of purchase
when installed and maintained in accordance with
Hatco’s written instructions or 18 months from the
date of shipment from Hatco. Buyer must establish
the product’s purchase date by returning Hatco’s
Warranty Registration Card or by other means
satisfactory to Hatco in its sole discretion.
Hatco warrants the following Product components to
be free from defects in materials and workmanship
from the date of purchase (subject to the foregoing
conditions) for the period(s) of time and on the
conditions listed below:
a) One (1) Year Parts and Labor PLUS One (1)
Additional Year Parts-Only Warranty:
Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
Infra-Black®Elements (metal sheathed)
Display Warmer Elements (metal sheathed air heating)
Holding Cabinet Elements (metal sheathed air heating)
Cook and Hold Oven Elements (metal sheathed)
b) One (1) Year Parts and Labor PLUS Four (4)
Additional Years Parts-Only Warranty on
pro-rated terms that Hatco will explain at
Buyer’s Request:
Powermite
®
Gas Booster Heater Tanks
Mini Compact Tanks (stainless steel)
3CS and FR Tanks
c) One (1) Year Parts and Labor PLUS Four (4)
Additional Years Parts-Only Warranty PLUS
Five (5) Year Parts-Only Warranty on
pro-rated terms that Hatco will explain at
Buyer’s Request:
Booster Heater Tanks (Castone
®
)
d) One (1) Year Parts-Only Warranty for
components not installed by Hatco:
Accessory Components (including but not
limited to valves, gauges and remote switches)
THE FOREGOING WARRANTIES ARE
EXCLUSIVE AND IN LIEU OF ANY OTHER
WARRANTY, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE OR
PATENT OR OTHER INTELLECTUAL
PROPERTY RIGHT INFRINGEMENT. Without
limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT COVER: Coated
incandescent light bulbs, fluorescent lamps, lamp
warmer heat bulbs, glass components or Product
failure in booster tank and fin tube heat exchanger
caused by liming, sediment buildup, chemical attack
or freezing in tanks, Product misuse, tampering or
misapplication, improper installation, application of
improper voltage, or recalibration of thermostats or
high limit switches.
2. LIMITATION OF REMEDIES AND
DAMAGES
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely, at Hatco’s option,
to repair or replacement by a Hatco-authorized
service agency (other than where Buyer is located
outside of the United States or Canada, in which case
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely to replacement of part
under warranty) with respect to any claim made within
the applicable warranty period referred to above.
Without limiting the generality of the foregoing, all
portable Products (as defined in N.S.F. 4-4.28.4) shall
be delivered by Buyer, at its sole expense, to the
nearest Hatco-authorized service agency for
replacement or repair. Hatco reserves the right to
accept or reject any such claim in whole or in part.
Hatco will not accept the return of any Product
without prior written approval from Hatco, and all
such approved returns shall be made at Buyer’s sole
expense. HATCO WILL NOT BE LIABLE, UNDER
ANY CIRCUMSTANCES, FOR CONSEQUENTIAL
OR INCIDENTAL DAMAGES, INCLUDING BUT
NOT LIMITED TO LABOR COSTS OR LOST
PROFITS RESULTING FROM THE USE OF OR
INABILITY TO USE THE PRODUCTS OR FROM
THE PRODUCTS BEING INCORPORATED IN OR
BECOMING A COMPONENT OF ANY OTHER
PRODUCT OR GOODS.
Page 12
HATCO CORPORATION
P.O. Box 340500, Milwaukee, WI 53234-0500 U.S.A.
(800) 558-0607 (414) 671-6350
Parts & Service Fax (800) 690-2966 Int’l. Fax (414) 671-3976
www.hatcocorp.com
HATCO AUTHORIZED PARTS DISTRIBUTORS
Part No. 07.04.102.00 Form No. GRBWM-0302Printed in U.S.A. March 2002
ALABAMA
Jones McLeod Appl. Svc.
Birmingham 205-251-0159
ARIZONA
Auth. Comm. Food Equip.
Phoenix 602-234-2443
Byassee Equipment Co.
Phoenix 602-252-0402
CALIFORNIA
Industrial Electric
Huntington Beach 714-379-7100
Chapman Appl. Service
San Diego 619-298-7106
P & D Appliance
S. San Francisco 650-635-1900
COLORADO
Hawkins Commercial Appliance
Englewood 303-781-5548
DELA
W
ARE
Food Equipment Service
Wilmington 302-996-9363
FLORIDA
Whaley Foodservice Repair
Jacksonville 904-725-7800
Nass Service Co., Inc.
Orlando 407-425-2681
B.G.S.I.
Pompano Beach 954-971-0456
Comm. Appliance Service
Tampa 813-663-0313
GEORGIA
Southeastern Rest. Svc.
Norcross 770-446-6177
HA
WAII
Burney’s Comm. Service, Inc.
Honolulu 808-848-1466
Food Equip Parts & Service
Honolulu 808-847-4871
ILLINOIS
Parts Town
Lombard 708-865-7278
Eichenauer Elec. Service
Decatur 217-429-4229
Midwest Elec. Appl. Service
Elmhurst 630-279-8000
Cone’s Repair Service
Moline 309-797-5323
INDIANA
GCS Service
Indianapolis 317-545-9655
IOW
A
Electric Motor Service Co.
Davenport 319-323-1823
KENTUCKY
GCS Service
Louisville 502-367-1788
LOUISIANA
Chandlers Parts & Service
Baton Rouge 225-272-6620
Bana Comm. Parts, Inc.
Shreveport 318-631-6550
MAR
YLAND
Electric Motor Service
Baltimore 410-467-8080
GCS Service
Silver Spring 301-585-7550
MASSACHUSETTS
Ace Service Co., Inc.
Needham 781-449-4220
MICHIGAN
Commercial Kitchen Service
Bay City 517-893-4561
Bildons Appliance Service
Detroit 248-478-3320
Midwest Food Equip. Service
Grandville 616-261-2000
MINNESOT
A
GCS Service
Minneapolis 612-546-4221
MISSOURI
GCS Service
Kansas City 816-920-5999
Commercial Kitchen Services
St. Louis 314-890-0700
Kaemmerlen Parts & Service
St. Louis 314-535-2222
NEBRASKA
Anderson Electric
Omaha 402-341-1414
NEV
ADA
Burney’s Commercial
Las Vegas 702-736-0006
Hi. Tech Commercial Service
N. Las Vegas 702-649-4616
NEW JERSEY
Jay Hill Repair
Fairfield 973-575-9145
Service Plus
Flanders 973-691-6300
NEW
YORK
Acme American Repairs, Inc.
Brooklyn 718-456-6544
Alpro Service Co.
Brooklyn 718-386-2515
Appliance Installation
Buffalo 716-884-7425
Northern Parts Dist.
Plattsburgh 518-563-3200
J. B. Brady, Inc.
Syracuse 315-422-9271
NORTH CAROLINA
Authorized Appliance
Charlotte 704-377-4501
OHIO
Akron/Canton Comm. Svc. Inc.
Akron 330-753-6635
Certified Service Center
Cincinnati 513-772-6600
GCS Service
Columbus 614-476-3225
Electrical Appl. Repair Service
Independence 216-459-8700
E. A. Wichman Co.
Toledo 419-385-9121
OKLAHOMA
Hagar Rest. Service, Inc.
Oklahoma City 405-235-2184
Krueger, Inc.
Oklahoma City 405-528-8883
OREGON
Bressie Electric Co.
Portland 503-231-7171
Ron’s Service, Inc.
Portland 503-624-0890
PENNSYL
VANIA
Authorized Factory Service
Coraopolis 412-262-2330
FAST Comm. Appl. Service
Philadelphia 215-288-4800
GCS Service
Pittsburgh 412-787-1970
K & D Service Co.
Harrisburg 717-236-9039
Elmer Schultz Services
Philadelphia 215-627-5401
Electric Repair Co.
Reading 610-376-5444
RHODE ISLAND
Marshall Electric Co.
Providence 401-331-1163
SOUTH CAROLINA
Whaley Foodservice Repair
W. Columbia 803-791-4420
TENNESSEE
Camp Electric
Memphis 901-527-7543
TEXAS
Stove Parts Supply
Fort Worth 817-831-0381
Armstrong Repair Service
Houston 713-666-7100
Commercial Kitchen Repair Co.
San Antonio 210-735-2811
San Antonio Rest. Equip.
San Antonio 210-532-1660
UT
AH
GCS Service
Salt Lake City 801-487-3653
VIRGINIA
Daubers
Norfolk 757-855-4097
Daubers
Springfield 703-866-3600
W
ASHINGTON
Restaurant Appl. Service
Seattle 206-524-8200
WISCONSIN
A.S.C., Inc.
Madison 608-246-3160
A.S.C., Inc.
Milwaukee 414-543-6460
CANADA
BRITISH COLUMBIA
Key Food Equipment Service
Vancouver 604-433-4484
ONT
ARIO
R.G. Henderson Ltd.
Toronto 416-422-5580
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