Hatco DHLM-0105 User Manual

Decorative Heat Lamps

DL Series

Installation &

Operating Manual

I&W #07.05.147.00

This manual contains important safety information
concerning the maintenance, use and operation of this
product. Failure to follow the instructions contained in this
manual may result in serious injury. If you’re unable to
understand the contents of this manual, please bring it to
the attention of your supervisor. Do not operate this
equipment unless you have read and understood the
contents of this manual.

Este manual contiene importante información sobre
seguridad concerniente al mantenimiento, uso y
operación de este producto. Cualquier falla en el
seguimiento de las instrucciones contenidas en este
manual puede resultar en un serio daño. Si usted no
puede entender el contenido de este manual por
favor pregunte a su supervisor. No opere este
equipo al menos que haya leído y comprendido el
contenido de este manual.

Form No. DHLM-0105

i

CONTENTS

INTRODUCTION

Hatco Decorative Heat Lamps are designed to hold
your food at serving temperatures and enhance
restaurant decor. Hatco Decorative Heat Lamps
heat is focused directly below, providing effective
insulation for prolonged serving times.

Hatco Decorative Heat Lamps are quality built to
meet the demands of foodservice operations and
provide years of trouble-free performance.

This manual provides the installation, safety and
operating instructions for the Decorative Heat
Lamps. We recommend all installation, operating
and safety instructions appearing in this manual be
read prior to installation or operation of your

Decorative Heat Lamps. Safety instructions that
appear in this manual after a warning symbol and
the words WARNING or CAUTION printed in bold
face are very important. WARNING means there
is the possibility of serious personal injury or death
to yourself or others. CAUTION means there is
the possibility of minor or moderate injury.
CAUTION without the symbol signifies the
possibility of equipment or property damage only.

Hatco Decorative Heat Lamps are a product of
extensive research and field testing. The materials
used were selected for maximum durability,
attractive appearance and optimum performance.
Every unit is thoroughly inspected and tested prior
to shipment.

Important Owner Information...............................i

Introduction ...........................................................i

Important Safety Instructions.............................1

Specifications.......................................................3

Electrical Rating Chart ....................................3

Dimensions-Shade..........................................3

Model Designation...............................................4

Model Descriptions..............................................5

All Models........................................................5

DL Models (Standard Wattage) .......................5

DLH Models (High Wattage)...........................5

Installation............................................................5

Unpacking .......................................................5

Location...........................................................5

Assembly.........................................................6

Installing Non-Track Mount.............................7

Installing Track Mount.....................................7

Operation............................................................10

Maintenance .......................................................10

General..........................................................10

Cleaning........................................................10

Heat Bulb Replacement................................10

Accessories ........................................................11

Hatco Limited Warranty.....................................12

Authorized Parts Distributors............Back Cover

IMPORTANT OWNER INFORMATION

Record the model number, serial number
(identification decal located inside the lamp shade),
voltage and purchase date of your Decorative Heat
Lamp in the spaces below. Please have this
information available when calling Hatco for service
assistance.

Model No. ________________________________
Serial No. ________________________________
Voltage __________________________________
Date of Purchase __________________________

Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time

(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.D.T.
Monday through Thursday

8:00 a.m. to 2:30 p.m. C.D.T. Friday)
Telephone: [phone]
Fax: [phone] (Parts & Service)

[phone] (International)

Additional information can be found by visiting our
web site at www.hatcocorp.com

24-Hour 7-Day Parts & Service
Assistance available in the United
States and Canada by calling
[phone].

Form No. DHLM-0105

1

IMPORTANT SAFETY INFORMATION

WARNINGS
To avoid any injury or damage to the unit(s)
connect to a properly grounded electrical
supply. Contact a qualified electrician to
determine the proper voltage, wire size and
installation method.

Decorative Heat Lamps are not waterproof.
To avoid electrical shock or personal injury
DO NOT submerge in water. Do not operate if
it has been submerged in water.

To avoid electrical shock or personal injury,
do not steam clean or use excessive water on
the unit.

To avoid any injury or electrical shock, turn
the power switch and the fuse disconnect
switch/circuit breaker off. Allow to cool
completely before performing any
maintenance or cleaning.

To avoid any injury, turn the power supply
OFF to the mounting location before
installing.

For safe and proper operation locate the heat
lamp at the proper height in an area that is
convenient for use.

Decorative Heat Lamps must have a
minimum of 1" (25 mm) clearance along the
sides of combustible walls and materials. If
safe distances are not maintained,
discoloration or combustion could occur.

DL standard watt heat lamps (250 watt bulb)
must have a minimum of 16" (406 mm) above
a flammable surface or minimum clearance of
5" (127 mm) above a non-combustible
surface. If safe distances are not maintained,
discoloration or combustion could occur.

DLH high watt heat lamps (375 watt bulb)
must have a minimum of 27" (686 mm) above
a flammable surface or minimum clearance of
5" (127 mm) above a non-combustible
surface. If safe distances are not maintained,
discoloration or combustion could occur.

For safe and proper operation, do not install
a 375 watt bulb into a DL standard watt lamp.

If service is required on this unit, contact
your Authorized Hatco Service Agent, or
contact the Hatco Service Department at 800­558-0607 or 414-671-6350; fax [phone]
or International fax [phone].

This product has no “user” serviceable parts.
To avoid damage to the unit or injury
to personnel, use only Authorized Hatco
Service Agents and Genuine Hatco
Replacement Parts when service is required.

Genuine Hatco Replacement Parts are
specified to operate safely in the
environments in which they are used. Some
aftermarket or generic replacement parts do
not have the characteristics that will allow
them to operate safely in Hatco equipment. It
is essential to use Hatco Replacement Parts
when repairing Hatco equipment. Failure to
use Hatco Replacement Parts may subject
operators of the equipment to hazardous
electrical voltage, resulting in electrical
shock or burn.

IMPORTANT! Read the following important safety instructions to avoid personal injury or
death, and to avoid damage to the equipment or property.

Form No. DHLM-0105

2

IMPORTANT SAFETY INFORMATION

CAUTIONS
Some exterior surfaces on the unit will get
hot. Use caution when touching these areas
to avoid injury.

Unit is not weatherproof. For safe and proper
operation locate the unit indoors

where the
ambient air temperature is constant and is a
minimum of 70°F (21°C).

For safe and proper operation do not use Trac
system units with a power supply cord or
convenience receptacle adapter.

To reduce the risk of fire and electric shock
when installing T rac systems, use only fixture
assemblies marked for use with Halo Trac,
and Trac Fittings marked for use with L650
Series Trac.

For safe and proper operation the maximum
capacity of Power-Trac is 20A per circuit.
Check the fuses and circuits carefully before
installing. 20A maximum includes all lights
and appliances connected to the circuit. 120
volt only , maximum 1920 watts per any length
track.

For safe and proper operation be careful
during Trac installation that you do not
damage the buss bar insulators during the
drilling operation. If insulators are damaged,
discard the section and do not use.

For safe and proper operation do not damage
the special, smooth plastic finish piece on
metal ceiling plate when determining location
of proper knock out holes.

For units not equipped with Hatco supplied
switch (N-no switch), a qualified electrician
must choose an appropriate switch for the
application based on amperage and inrush
rating of the switch.

CAUTIONS
Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your
Decorative Heat Lamp, marring its
appearance and making it susceptible to dirt
accumulation.

Damage to any countertop material caused
by heat generated from Hatco equipment is
not covered under the Hatco warranty.
Contact the manufacturer of the countertop
material for application information.

All canopy mount units are designed to fit a
standard 4" (102 mm) octagonal junction box.
To prevent any injury or damage this junction
box must be securely anchored to the
building structure.

Hatco DL lamp warmers are built to fit HALO
brand L651, L652 and L653 Power Trac, track
lighting systems only. Do not attempt to use
on any other track lighting system.

Form No. DHLM-0105

3

SPECIFICATIONS

ELECTRICAL RATING CHART

The electrical information in the shaded area pertains to Export Models only.

Model Voltage Watts Amps

DL Series 120 250 2.1

240 250 1.1

DLH Series 120 375 3.2

Figure 1. Lamp Dimensions

Lamp Shade Diameter Height

Style (A) (B)

DL-400 6-1/8" 8-1/2"

(156 mm) (216 mm)

DL-500 6-1/8" 8-1/2"

(156 mm) (216 mm)

DL-700 6-1/2" 8-1/2"

(165 mm) (216 mm)

DL-725 9-1/2" 8-1/2"

(241 mm) (216 mm)

DL-750 11" 8-1/2"

(279 mm) (216 mm)

DL-760 12-1/2" 8-1/2"

(318 mm) (216 mm)

DL-775 10-1/2" 8-1/2"

(267 mm) (216 mm)

DL-800 11" 8-1/2"

(279 mm) (216 mm)

DIMENSIONS – SHADE

A

A

A

A

B

B

B

B

Model DL-400 Model DL-500

Model DL-725

Model DL-750

Model DL-760 Model DL-775 Model DL-800

Model DL-700

A

A

A A

B

B

B

B

NOTE: The height dimension of the shade increases by 2" (51 mm) when utilizing the “L” lower switch location.

Form No. DHLM-0105

4

MODEL DESIGNATION

DLH

Decorative Lamp

SHADE STYLE

MOUNTING STYLE

SWITCH LOCATION

or high watt.

375

14" 356

1803

71"

Figure 2. Model Designations

Form No. DHLM-0105

5

MODEL DESCRIPTIONS

ALL MODELS

All Decorative Heat Lamps are constructed of
aluminum and include heavy-duty mounting
hardware. Each Decorative Heat lamp features a
heat bulb contained in a vented shade provided in
powdercoated Designer or gloss colors.

DL MODELS (Standard Wattage)

Standard wattage models (DL) feature a 250 watt
bulb and include a built-in On/Off switch located at
the the stem or canopy for independent heat control.
DL units may be ordered with the optional remote
toggle (REM) switch or with no switch.

INSTALLATION

DLH MODELS (High Wattage)

High wattage models (DLH) feature a 375 watt bulb
and are available with either the remote toggle
(REM) switch or with no switch.

CAUTION
For units not equipped with Hatco supplied
switch (N-no switch), a qualified electrician must
choose an appropriate switch for the application
based on amperage and inrush rating of the
switch.

UNPACKING

1. Remove decorative lamp assembly from box
(or boxes).

2. Remove information packet. To prevent delay

in obtaining warranty coverage, fill out and
mail in warranty card.

LOCATION

WARNING
To avoid any injury or damage to the unit(s)
connect to a properly grounded electrical
supply. Contact a qualified electrician to
determine the proper voltage, wire size and
installation method.

WARNING
Decorative Heat Lamps must have a minimum of
1" (25 mm) clearance along the sides of
combustible walls and materials. If safe
distances are not maintained, discoloration or
combustion could occur.

WARNING
DL standard watt heat lamps (250 watt bulb)

must have a minimum of 16" (406 mm) above a
flammable surface or minimum clearance of 5"
(127 mm) above a non-combustible surface. If
safe distances are not maintained, discoloration
or combustion could occur.

WARNING
DLH high watt heat lamps (375 watt bulb) must
have a minimum of 27" (686 mm) above a
flammable surface or minimum clearance of 5"
(127 mm) above a non-combustible surface. If
safe distances are not maintained, discoloration
or combustion could occur.

WARNING
For safe and proper operation locate the heat
lamp at the proper height in an area that is
convenient for use.

CAUTION
Unit is not weatherproof. For safe and proper
operation locate the unit indoors

where
the ambient air temperature is constant
and is a minimum of 70°F (21°C).

CAUTION
All canopy mount units are designed to fit
a standard 4" (102 mm) octagonal junction box.
To prevent any injury or damage this junction
box must be securely anchored to the building
structure.

Min. 1" (25mm)
from combustible
wall and materials

Countertop

Above combustible surface

- DL: Min. 16" (406 mm)

- DLH: Min. 27" (686 mm)
Above non-combustible surface

- DL Min. 5" (127 mm)

- DLH Min. 5" (127 mm)

CAUTION
Damage to any countertop material caused by heat
generated from Hatco equipment is not covered
under the Hatco warranty. Contact the manufacturer
of the countertop material for application information.

Figure 3. Safe Mounting Distance

Form No. DHLM-0105

6

INSTALLATION

Figure 5. Assembly for A, S or P Mount

canopy)

ASSEMBLY

Models with Mounting Designation C, CT, R and RT
are cord hung fixtures and are shipped fully
assembled and ready for installation.

All other models will require some assembly before
mounting. See the Figures 4 or 5 for your applicable
model.

1. Feed wires from the lamp
through the stem and
screw stem into coupling
on lamp. Tighten until snug.

2. Open the pendant side
access panel and feed wires
up into pendant enclosure.

3. Follow instructions supplied
with pendant and connect the
white wire leads together, the
black wire leads together, and
the green wire leads together
using the wire nuts provided.

4. Screw stem into pendant
and tighten until snug so stem
does not rotate.

Track
Pendant

Stem

Coupling

Figure 4. Assembly for ST Mount

LOCATION (continued)

CAUTION
For safe and proper operation the maximum
capacity of Power-Trac is 20A per circuit. Check
the fuses and circuits carefully before installing.
20A maximum incudes all lights and appliances
connected to the circuit. 120 volt only , maximum
1920 watts per any length track.

CAUTION
For units not equipped with Hatco supplied
switch (N-no switch), a qualified electrician must
choose an appropriate switch for the application
based on amperage and inrush rating of the
switch.

NOTE: If shade comes equipped with plastic nut
and nipple in stem mounting hole, both nut and
nipple must be removed before installing stem to
shade.

Form No. DHLM-0105

7

INSTALLATION

INSTALLING NON-TRACK MOUNT
(A, C, P, S AND R)

(See Figure 6)

WARNING
To avoid any injury, turn the power supply OFF
to the electrical junction box before mounting.

1. Mount the top bracket to the 4" (102 mm)
octagon junction box using the two screws
provided with the junction box.

2. Making sure all power is OFF, connect supply
lead L1 to the black lamp lead, connect neutral to
the white lamp lead,

If lamp is equipped with three wires, connect
ground to the green lead. If lamp is equipped
with two wires, make proper ground wire
connections from junction box. Tuck excess
wires into junction box.

3. Slide the canopy cover or cord housing up until it
rests against the ceiling and install the two ball
cap-nuts until snug to the ceiling.

INSTALLING TRACK MOUNT
(CT, ST AND RT)

CAUTION
Hatco DL lamp warmers are built to fit HALO
brand L651, L652 and L653 Power Trac, track
lighting systems only. Do not attempt to use on
any other track lighting system.

CAUTION
For safe and proper operation the maximum
capacity of Power-Trac is 20A per circuit. Check
the fuses and circuits carefully before installing.
20A maximum includes all lights and appliances
connected to the circuit. 120 volt only , maximum
1920 watts per any length track.

The Trac system is to be supplied by a single branch
circuit 120V, 60 Hz, 20A.

NOTE: Maximum seven 250 watt lamp units or five
375 watt lamp units per each 20 amp Track Bar
circuit. Installer is responsible for properly sizing the
supply circuit with the lamp load.

Hatco provides track kits in three different lengths:

• L651 - 4 ft. (1219 mm)

• L651 - 8 ft. (2438 mm)

• 652 - 12 ft. (3658 mm) (L653).
When installing or using this Trac system, the

A, C, P & S Mount

R Mount

Figure 6. Non-Track Mounting

following basic safety precautions should always
be followed:

• Read all of these installation instructions before
installing the Trac system.

• Save these instructions and refer to them when
additions to or changes in the Trac configuration
are made.

• Do not install this Trac in damp or wet locations.

• Do not install any part of a Trac system less than
5 feet (1524 mm) above the floor.

• Do not install any fixture assembly closer than
1" (25 mm) along the sides from any curtain or
similar combustible material.

• Disconnect electrical power before adding
to or changing the configuration of the Trac.

• Do not attempt to energize anything other than
Trac lighting fixtures on the Trac. To reduce the
risk of fire and electric shock, do not attempt to
connect power tools, extension cords,
appliances, etc. to the Trac.

Form No. DHLM-0105

8

INSTALLATION

CAUTION
For safe and proper operation do not use
Trac system units with a power supply cord
or convenience receptacle adapter.

CAUTION
To reduce the risk of fire and electric shock
when installing Trac systems, use only fixture
assemblies marked for use with Halo Trac, and
Trac Fittings marked for use with L650 Series
Trac.

The mounting clips, screws or stems are to be
mounted in pre-drilled holes as follows:

• 2 foot (610 mm) Trac-two places, one at each

end of Trac.

• 4 foot (1219 mm) Trac-two places, one at each

end of Trac.

• 8 foot (2438 mm) Trac-three places, one in the

center and each end of the Trac.

• 12 foot (3658 mm) Trac-four places, one at

each end of Trac and four feet from each end.

If Trac requires field cutting, refer to Field Cutting
Trac to Special Lengths below. If Trac does not
require field cutting, proceed to Installing the Trac.

Field Cutting Trac To Special Lengths
(See Figure 7)

NOTE: Cutting should be done from the dead end of
the Trac.

1. Remove dead end fitting and put copper buss
bars and insulators flush with the live end of the
Trac. Measure length from the live end and mark
cut line.

2. Using a hacksaw, cut to desired length. Be sure
to allow 1/8" (3 mm) for dead end fitting which
must be reinstalled to the Trac end.

3. Remove all burrs from the Trac, insulators and
copper buss bars.

4. Push copper buss bars into the insulators 1/2"
(13 mm) from end of Trac.

NOTE: After completing Step 4, buss bar insulators
should be flush with the Trac channel ends, and
copper buss bars should be cut back from each end
of Trac a minimum of 7/16" (11 mm) to a maximum
of 1/2" (13 mm). If this is not the case, make
appropriate modifications.

5. Reinstall the dead end fitting and tighten screw.

IMPORTANT: After Trac has been field cut make
certain that each 4’ (1219) section or less in length
has one mounting hole spaced a maximum of 6"
(152 mm) from each Trac end section. A single
section of Trac that is greater than 4' (1219 mm) in
length must have the mounting hole located a
maximum of 12" (305 mm) from each end of the
Trac with additional mounting holes located a
minimum every 4' (1219 mm) along the length of the
Trac section. Additional openings may be provided
as needed.

If additional mounting openings are required, follow
this procedure in drilling holes:

1. Locate desired mounting holes on the inside
center line of the Trac section.

2. Drill a 3/16" hole through the Trac channel.

CAUTION
For safe and proper operation be careful during
Trac installation that you do not damage the
buss bar insulators during the drilling operation.
If insulators are damaged, discard the section
and do not use.

3. Remove all burrs and proceed to Installing the
Trac.

Figure 7. Field Cutting Trac to Special Lengths

Drill mounting
holes where required

New cut must be at
an exact right angle (90°)

Dead End Fitting

To remove, loosen

screw and slide fitting out

Live End Fitting

Measure length to be cut from Live End

(Add 1/8" to desired length)

Form No. DHLM-0105

9

INSTALLATION

Figure 8. Installation of Trac to an Outlet Box

Installing the Trac
(See Figure 8)

WARNING
To avoid any injury, turn the power supply OFF
to the mounting location before installing.

1. Punch out proper knockout holes in the ceiling
plate.

CAUTION
For safe and proper operation do not damage
the special, smooth plastic finish piece on metal
ceiling plate when determining location of
proper knock out holes.

2. Remove flat head screw(s) from back of live
end fitting and use them to fasten ceiling plate to
live end fitting.

3. Remove cover from live end fitting. Place Trac
with ceiling plate attached over outlet box and
mark the position of the Trac mounting holes on
ceiling or wall.

4. Drill mounting holes large enough for toggles
and install Trac with furnished toggle bolts. If
Trac is to be mounted on a solid surface, use #8
screws (not supplied) instead of toggle bolts.

5. Fasten ceiling plate to outlet box with two
screws. Pull wires from outlet box through open
hole in live end.

6. Cut and strip wires leads and fasten to screw
terminals in live end fitting. Push excess wires
back into outlet box and fasten ground wire to
green ground screw.

7. Replace cover on live end and tighten screw.

8. Slide lamp(s) with track mount into trac and
replace dead end fitting.

Outlet Box
Mounting Screws

Black Wire
L1 (Hot)

White Wire
(Neutral)

Green Wire
(Ground)

Green
Ground
Screw

Ceiling
Plate

Brass
Terminal

To Trac Mount: Drill holes in ceiling
or wall. Attach Trac with toggle bolts,
or screws if surface is solid material.

Nickel Plated
Terminal

Live End Cover

Ground Conductor Slide

Setscrew

Dead End Fitting

Flat Head Screws

MAINTENANCE

Form No. DHLM-0105

10

OPERATION

Place the ON/OFF toggle switch in the ON position.
The heat bulb will light when the unit is energized.

WARNING
Decorative Heat Lamps are not waterproof.
To avoid electrical shock or personal injury DO
NOT submerge in water. Do not operate if it has
been submerged in water.

CAUTION
Some exterior surfaces on the unit will get
hot. Use caution when touching these areas
to avoid injury.

Figure 9. Switches

GENERAL

The Hatco Decorative Heat Lamps are designed
for maximum durability and performance,
with minimum maintenance.

CLEANING

To preserve the finish of the Decorative Heat Lamps
it is recommended that the lamp shade surface be
wiped daily with a soft damp cloth. Stubborn stains
can be removed with a mild non-abrasive cleaner.

WARNING
To avoid electrical shock or personal injury, do
not steam clean or use excessive water on the
unit.

WARNING
To avoid any injury or electrical shock, turn
the power switch and the fuse disconnect
switch/circuit breaker off. Allow to cool
completely before performing any maintenance
or cleaning.

CAUTION
Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your
Decorative Heat Lamp, marring its appearance
and making it susceptible to dirt accumulation.

HEAT BULB REPLACEMENT

Each standard wattage Decorative Heat Lamp (DL)
is supplied with one clear, uncoated infrared heat
bulb rated at 250 watts. Each high wattage
Decorative Heat Lamp (DLH) is supplied with one
clear, uncoated infrared heat bulb rated at 375
watts. 250 watt bulbs may also be used in DLH
units.

WARNING
For safe and proper operation, do not install a
375 watt bulb into a DL standard watt lamp.

1. To replace a bulb, place the switch in the OFF
position and allow the bulb to cool completely.

2. Bulbs have a threaded base. Unscrew the heat
bulb counter clockwise from the unit and replace
with a new bulb.

Form No. DHLM-0105

11

MAINTENANCE

ACCESSORIES

TRACK BAR MOUNT

Track Bar Mount specify 4' (1219 mm), 8'
(2438 mm), or 12' (3658 mm) track length and color
option of black or white. Track bar can be cut down
in the field.

WARNING
If service is required on this unit, contact your
Authorized Hatco Service Agent, or contact the
Hatco Service Department at 800-558-0607 or
414-671-6350; fax [phone], or International
fax [phone].

WARNING
This product has no “user” serviceable parts. To
avoid damage to the unit or injury to personnel,
use only Authorized Hatco Service Agents and
Genuine Hatco Replacement Parts when service
is required.

WARNING
Genuine Hatco Replacement Parts are specified
to operate safely in the environments in which
they are used. Some aftermarket or generic
replacement parts do not have the
characteristics that will allow them to operate
safely in Hatco equipment. It is essential to use
Hatco Replacement Parts when repairing Hatco
equipment. Failure to use Hatco Replacement
Parts may subject operators of the equipment to
hazardous electrical voltage, resulting in
electrical shock or burn.

The following replacement clear uncoated bulbs and
red safety coated bulbs are available from the
factory or Hatco Authorized Parts Distributor.

DL (standard wattage)

250 Watt 120V Red Coated 02.30.068.00
250 Watt 120V Clear Coated 02.30.069.00
250 Watt 120V Red Uncoated 02.30.070.00
250 Watt 120V Clear Uncoated 02.30.071.00
250 Watt 240V Clear Uncoated 02.30.083.00

DLH (high wattage)

375 Watt 120V Clear Uncoated 02.30.093.00
375 Watt 120V Red Uncoated 02.30.094.00
375 Watt 120V Clear Coated 02.30.097.00
375 Watt 120V Red Coated 02.30.098.00

NOTE: Maximum seven 250 watt lamp units or five
375 watt lamp units per each 20 amp track bar
circuit. Installer is responsible for properly sizing the
supply circuit with the lamp load.

Form No. DHLM-0105

12

HATCO LIMITED WARRANTY

1. PRODUCT WARRANTY

Hatco warrants the products that it manufactures
(the “Products”) to be free from defects in
materials and workmanship, under normal
use and service, for a period of one (1) year from
the date of purchase when installed and
maintained in accordance with Hatco’s written
instructions or 18 months from the date of
shipment from Hatco. Buyer must establish the
product’s purchase date by returning Hatco’s
Warranty Registration Card or by other means
satisfactory to Hatco in its sole discretion.

Hatco warrants the following Product components
to be free from defects in materials and
workmanship from the date of purchase (subject
to the foregoing conditions) for the period(s) of
time and on the conditions listed below:

a) One (1) Year Parts and Labor PLUS One

(1) Additional Year Parts-Only Warranty:

Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
Display Warmer Elements (met al sheathed
air heating)
Holding Cabinet Elements (metal sheathed
air heating)

b) One (1) Year Parts and Labor PLUS Four

(4) Years Parts-Only Warranty on
pro-rated terms that Hatco will explain
at Buyer’s request:

3CS and FR Tanks

c) One (1) Year Parts and Labor PLUS Nine

(9) Years Parts-Only Warranty on:

Electric Booster Heater Tanks
Gas Booster Heater Tanks

THE FOREGOING WARRANTIES ARE
EXCLUSIVE AND IN LIEU OF ANY OTHER
WARRANTY, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE
OR PATENT OR OTHER INTELLECTUAL
PROPERTY RIGHT INFRINGEMENT. Without
limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT COVER: Coated
incandescent light bulbs, fluorescent lights, lamp
warmer heat bulbs, glass components, Product
failure in booster tank, fin tube heat exchanger, or
other water heating equipment, caused
by liming, sediment buildup, chemical attack or
freezing, Product misuse, tampering or
misapplication, improper installation or application of
improper voltage.

2. LIMITATION OF REMEDIES AND
DAMAGES

Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely, at Hatco’s option,
to repair or replacement by a Hatco-authorized
service agency (other than where Buyer is
located outside of the United States, Canada,
United Kingdom or Australia in which case
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely to replacement of
part under warranty) with respect to any claim
made within the applicable warranty period
referred to above. Hatco reserves the right to
accept or reject any such claim in whole or in part.
Hatco will not accept the return of any Product
without prior written approval from Hatco, and all
such approved returns shall be made at Buyer’s
sole expense. HATCO WILL NOT BE LIABLE,
UNDER ANY CIRCUMSTANCES, FOR
CONSEQUENTIAL OR INCIDENTAL
DAMAGES, INCLUDING BUT NOT LIMITED TO
LABOR COSTS OR LOST PROFITS
RESUL TING FROM THE USE OF OR INABILITY
TO USE THE PRODUCTS OR FROM THE
PRODUCTS BEING INCORPORATED IN OR
BECOMING A COMPONENT OF ANY OTHER
PRODUCT OR GOODS.

Form No. DHLM-0105

13

NOTES

HATCO CORPORATION

P.O. Box 340500, Milwaukee, WI 53234-0500 U.S.A.

[phone] [phone]

Parts & Service Fax [phone] Int’l. Fax [phone]

www.hatcocorp.com

HATCO AUTHORIZED PARTS DISTRIBUTORS

Printed in U.S.A. January 2005

ALABAMA

Jones McLeod Appl. Svc.
Birmingham 205-251-0159

ARIZONA

Auth. Comm. Food Equip.
Phoenix 602-234-2443

Byassee Equipment Co.
Phoenix 602-252-0402

CALIFORNIA

Industrial Electric
Huntington Beach 714-379-7100

Chapman Appl. Service
San Diego 619-298-7106

P & D Appliance
S. San Francisco 650-635-1900

COLORADO

Hawkins Commercial Appliance
Englewood 303-781-5548

DELA

WARE

Food Equipment Service
Wilmington 302-996-9363

FLORIDA

Whaley Foodservice Repair
Jacksonville 904-725-7800

Universal Restaurant Services
Miami 305-593-5488

Nass Service Co., Inc.
Orlando 407-425-2681

B.G.S.I.
Pompano Beach 954-971-0456

Comm. Appliance Service
Tampa 813-663-0313

GEORGIA

TWC Services
Smyrna 770-438-9797

Heritage Service Group
Norcross 866-388-9837

Southeastern Rest. Svc.
Norcross 770-446-6177

HA

WAII

Burney’s Comm. Service, Inc.
Honolulu 808-848-1466

Food Equip Parts & Service
Honolulu 808-847-4871

ILLINOIS

Parts Town
Lombard 708-865-7278

Eichenauer Elec. Service
Decatur 217-429-4229

Midwest Elec. Appl. Service
Elmhurst 630-279-8000

Cone’s Repair Service
Moline 309-797-5323

INDIANA

GCS Service
Indianapolis 317-545-9655

IOW

A

Electric Motor Service Co.
Davenport 319-323-1823

Goodwin Tucker Group
Des Moines 515-262-8308

KENTUCKY

GCS Service
Louisville 502-367-1788

LOUISIANA

Chandlers Parts & Service
Baton Rouge 225-272-6620

MAR

YLAND

Electric Motor Service
Baltimore 410-467-8080

GCS Service
Silver Spring 301-585-7550

MASSACHUSETTS

Ace Service Co., Inc.
Needham 781-449-4220

MICHIGAN

Commercial Kitchen Service
Bay City 517-893-4561

Bildons Appliance Service
Detroit 248-478-3320

Midwest Food Equip. Service
Grandville 616-261-2000

MINNESOT

A

GCS Service
Minneapolis 612-546-4221

MISSOURI

General Parts
Kansas City 816-421-5400

Commercial Kitchen Services
St. Louis 314-890-0700

Kaemmerlen Parts & Service
St. Louis 314-535-2222

NEBRASKA

Anderson Electric
Omaha 402-341-1414

NEV

ADA

Burney’s Commercial
Las Vegas 702-736-0006

Hi. Tech Commercial Service
N. Las Vegas 702-649-4616

NEW JERSEY

Jay Hill Repair
Fairfield 973-575-9145

Service Plus
Flanders 973-691-6300

NEW

YORK

Acme American Repairs, Inc.
Brooklyn 718-456-6544

Alpro Service Co.
Brooklyn 718-386-2515

Appliance Installation
Buffalo 716-884-7425

Northern Parts Dist.
Plattsburgh 518-563-3200

J.B. Brady, Inc.
Syracuse 315-422-9271

NORTH CAROLINA

Authorized Appliance
Charlotte 704-377-4501

OHIO

Akron/Canton Comm. Svc. Inc.
Akron 330-753-6635

Certified Service Center
Cincinnati 513-772-6600

Commercial Parts and Service
Columbus 614-221-0057

Electrical Appl. Repair Service
Independence 216-459-8700

E. A. Wichman Co.
Toledo 419-385-9121

OKLAHOMA

Hagar Rest. Service, Inc.
Oklahoma City 405-235-2184

Krueger, Inc.
Oklahoma City 405-528-8883

OREGON

Bressie Electric Co.
Portland 503-231-7171

Ron’s Service, Inc.
Portland 503-624-0890

PENNSYL

VANIA

Elmer Schultz Services
Philadelphia 215-627-5401

FAST Comm. Appl. Service
Philadelphia 215-288-4800

GCS Service
Pittsburgh 412-787-1970

K & D Service Co.
Harrisburg 717-236-9039

Electric Repair Co.
Reading 610-376-5444

RHODE ISLAND

Marshall Electric Co.
Providence 401-331-1163

SOUTH CAROLINA

Whaley Foodservice Repair
W. Columbia 803-791-4420

TENNESSEE

Camp Electric
Memphis 901-527-7543

TEXAS

Stove Parts Supply
Fort Worth 817-831-0381

Armstrong Repair Service
Houston 713-666-7100

Commercial Kitchen Repair Co.
San Antonio 210-735-281 1

UT

AH

La Monica’s Rest. Equip. Service
Murray 801-263-3221

VIRGINIA

Daubers
Norfolk 757-855-4097

Daubers
Springfield 703-866-3600

W

ASHINGTON

Restaurant Appl. Service
Seattle 206-524-8200

WISCONSIN

A.S.C., Inc.
Madison 608-246-3160

A.S.C., Inc.
Milwaukee 414-543-6460

CANADA

BRITISH COLUMBIA

Key Food Equipment Service
Vancouver 604-433-4484

MANIT

OBA

Denko Mechanical Ltd.
Winnipeg 204-233-8003

ONT

ARIO

R.G. Henderson Ltd.
Toronto 416-422-5580

Choquette CKS
Ottawa 613-739-8458

QUÉBEC

Choquette CKS
Montreal 514-722-2000

Choquette CKS
Québec City 418-681-3944

Part No. 07.04.371.00 Form No. DHLM-0105