Hasler IM6000 User Manual

Page 1
USER’S GUIDE
IM6000 Series
MAILING SYSTEM
with iMeter
TM
Postage Meter
Page 2

Table of Contents

1.1 What you will Find in this Manual .......................................................................3
1.2 Safety Requirements .........................................................................................6
Mailing System Overview 92
2.1 Mailing System Components ...........................................................................11
2.2 Operator Controls ............................................................................................23
2.3 System Power Management ............................................................................32
Processing Mail 373
3.1 Processing Mail Guidelines ..............................................................................39
3.2 Standard Setup ................................................................................................40
3.3 Running Mail ....................................................................................................60
3.4 Running Special Mail Types .............................................................................69
3.5 Detailed Steps to Run Mail ..............................................................................84
Postage and Funds Management 1214
4.1 Overview ........................................................................................................123
4.2 Managing Funds ............................................................................................124
4.3 Unlocking the PSD .........................................................................................127
Account Management and Access Control 1295
5.1 Introducing the 'Account Modes' ....................................................................131
5.2 Implementing an 'Account Mode' ...................................................................134
5.3 Managing Accounts .......................................................................................145
5.4 Managing Operator PIN Codes ......................................................................160
5.5 Advanced Reporting Functions ......................................................................168
1
Reports 1736
6.1 Reports Overview ..........................................................................................175
6.2 Generating Reports ........................................................................................178
6.3 Operational Presort Report ............................................................................181
6.4 Counter Data Reports ....................................................................................182
6.5 Postage Data Reports ....................................................................................186
6.6 Funds Data Reports .......................................................................................193
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6.7 Account Data Reports ....................................................................................196
6.8 System Data Reports .....................................................................................202
6.9 Advanced Reporting ......................................................................................207
Online Services 2157
7.1 iMeter Applications Overview .........................................................................217
7.2 Connecting to Online Services .......................................................................218
7.3 Uploading Statistics .......................................................................................222
7.4 System Online Services .................................................................................223
7.5 e-Confirmation Services .................................................................................224
Configuring the System 2318
8.1 Settings Overview ..........................................................................................235
8.2 Logging in / out as the Supervisor .................................................................236
8.3 Postage Default Settings ...............................................................................238
8.4 Creating Shortcuts .........................................................................................244
8.5 Printing Default Settings ................................................................................251
8.6 Imprint Memories ...........................................................................................254
8.7 Postage Warning Settings .............................................................................257
8.8 Sealer Default Settings ..................................................................................259
8.9 Weighing Devices Settings ............................................................................261
8.10 Adjusting Display and Sounds .......................................................................269
8.11 Other System Settings ....................................................................................275
8.12 Remote Label Dispenser (RLD) .....................................................................279
8.13 Connection Settings .......................................................................................286
8.14 Connecting a PC ............................................................................................288
8.15 Inserter Mode .................................................................................................289
8.16 Changing Motorized Conveyor Stacker Positions ..........................................291
Options and Updates 2979
9.1 Overview ........................................................................................................299
9.2 Managing Optional Features ..........................................................................304
9.3 Managing Custom Text Messages .................................................................306
9.4 Managing Ad slogans ....................................................................................308
9.5 Managing Postal Rates ..................................................................................311
9.6 Managing Permits ..........................................................................................313
9.7 Updating System Software ............................................................................315
Maintenance 31710
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10.1 Maintaining the Ink System ..........................................................................319
10.2 Maintaining the Feeder ................................................................................326
10.3 Maintaining the Sealer Water Network ........................................................328
10.4 Cleaning the Mail Path .................................................................................330
10.5 Touchscreen Calibration ..............................................................................334
10.6 Maintenance processes ...............................................................................335
Troubleshooting 33711
11.1 Envelope Stoppages and Jams ...................................................................339
11.2 Label Stoppages and Jams ..........................................................................344
11.3 Weighing Problems ......................................................................................346
11.4 Diagnostics and System Data ......................................................................348
System Specifications 35312
12.1 General Specifications .................................................................................355
12.2 System Connections ....................................................................................356
12.3 System Connectors ......................................................................................359
12.4 Mail Specifications .......................................................................................363
12.5 Operating Specifications ..............................................................................365
12.6 Environmental conditions .............................................................................366
12.7 Menu Reference ..........................................................................................367
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Page 6
1 Read this First
This section contains important information about safety precautions and environmental recommendations to operate your equipment in the best possible conditions.
1.1 What you will Find in this Manual ........................................3
1.2 Safety Requirements .............................................................6
1
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Page 8
1.1

What you will Find in this Manual

Read this First on page 1
Make sure you have read and fully understood the safety require­ments in this section. This section also includes a list of acronyms
and symbols that are used throughout this User Guide to explain the features and functions of your Mailing System.
Mailing System Overview on page 9
This section explains your system's features, functions and controls of your Mailing System. It also includes information on mail formats that can be processed and how to power down your system.
Running Mail on page 37
Provides information on choosing a task, weighing your mail, selecting a Postage Rate, sealing your mail, running batches of mail, etc.
Postage and Funds Management on page 121
Loading Postage Funds into your Mailing System.
Account Management and Access Control on page 129
Changing Accounts as a User, setting up Accounts and Assigning access to the Mailing System as the Supervisor.
Reports on page 173
How to generate and print reports.
Online Services on page 215
Using your mailing system for online postal services and connect your machine for upgrades.
Configuring the System on page 231
All the parameters of your mailing system you can set up as user (temporary settings) or supervisor (default settings).
Options and Updates on page 297
How to update/upgrade your system and modify the stamp (custom Text, ad slogans, rates...).
Maintenance on page 317
Changing the ink cartridge and maintaining other system components.
Troubleshooting on page 337
1
Read this First
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What to do when a problem occurs: jamming, bad sealing, poor printing etc.
System Specifications on page 353
1
Detailed capabilities of your mailing system.
Read this First

Symbols

This manual uses the symbols listed below.
Indicates...This symbol...
WARNING: indicates a human safety hazard.
ATTENTION: brings to your attention a risk for equipment or mail that
could result from an action you may perform.
NOTE: remark that explains different cases or specificities.
TIP: advice to help save you time when processing your mail.
SUPERVISOR: indicates that you have to log in as supervisor (using
the supervisor PIN) to perform the procedure. Postage functions of the mailing system are not accessible in this mode.

Glossary

This manual uses the acronyms listed below.
DescriptionAcronym
Total Postage UsedAscending
Postage AvailableDescending
Remote Label DispenserRLD
Facing Identification MarkFIM
Internal Label DispenserILD
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Local Area NetworkLAN
Personal ComputerPC
Personal Identification NumberPIN
Pre-Paid ImprintPPI
Postal Security Device (Meter)PSD
Weighing Platform (Scale)WP
1
Read this First
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Safety Requirements1.2

Please read this section carefully before connecting or using your equipment.
1

Power Connection

Read this First
Before powering up your Mailing System, please check to ensure the system meets your local AC voltage requirements (110V).
In addition to checking the power requirements, we also recommend that you:
Use an outlet that is easily accessible.
• Do not route the power cord between pieces of furniture or over sharp edges.
• Avoid using outlets controlled by wall switches or shared by other equipment.
• Make sure the mailing system is close enough to the electric outlet that it leaves
• plenty of slack on the power supply cord.
THIS EQUIPMENT MUST BE GROUNDED
Only connect the power plug to an outlet provided with a
• protective ground contact.
To reduce the risk of fire, use only the power cord supplied
• with the mailing system.
Do not use ground adaptors.
• Do not use this product on a wet floor or near water.
• In case of liquid spillage, disconnect the power cord from the
• outlet and proceed to cleaning.

Compliance

Energy Star® Compliance
Office equipment is generally powered on 24 hours a day, so power management features are important for saving energy and reducing air pollution.
Your Mailing System is an Energy Star® qualified Mailing System that automatically goes into a low-power 'Sleep' mode after a period of inactivity.
Spending a large portion of time in low-power mode not only saves energy but helps your equipment run cooler and last longer.
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Environmental compliance
A program is implemented for the recycling of worn mailing machines and machines at the end of their lifetime. Contribute in a responsible way to the environmental protection by consulting your retailer internet site, or by contacting him. He will inform you of the collection and treatment processes of these machines.
CE compliance
Products presented in this guide conform to requirements of applicable directives. For more details, refer to Declaration Of Conformity available on website or upon request to your local contact.
This is a class A product. Operation of this equipment in a residential area is likely to cause interference in which case the user will be required to correct the interference at his own expense.
1
Read this First
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2
Mailing System Over­view
Get to know your mailing system in this section.
2.1 Mailing System Components .............................................11
How to use the Handheld Scanner ................................................................22
2.2 Operator Controls ................................................................23
How to toggle from your Mailing System display mode to your PC display
mode ..............................................................................................................30
2.3 System Power Management ...............................................32
How to Turn the System ON/OFF ..................................................................33
How to Switch Between 'Sleep' And 'Wake' Modes .......................................34
How to Start / Stop the mail processing .........................................................35
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Mailing System Components2.1

The illustrations and tables below show the basic Mailing System configuration, including optional accessories you may have added.

Equipment overview

2
Mailing System Overview
11
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2
Mixed-Mail Feeder
Dynamic Weighing Module
Automatically feeds envelopes of different sizes and seals them if required.
Automatically weighs and rates mail that can be pro­cessed through the mailing system.
Prints postage on mail or labels.Print Base
Stacker (optional)
Mailing System Overview
Control Panel
Cleaning Access
Collects and stacks processed mail. There are three optional stackers available.
Allows the user to operate the mailing machine and configure the system settings.
Weighs mail to calculate postage.Weighing Platform
Cleaning access for the Feeder, the Weighing Platform
and the Base
USB portsUSB connection
You can connect Print Base only to an Inserter and use Inserter authorization feature for printing. See also Inserter Mode on page 289
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Equipment Details

2
Mailing System Overview
Envelopes are loaded here for processing.Envelope Hopper
Side guide
Feeder release handle
Sealer water filter ac­cess
Print Base release Handle
Prevents skewing and/or large stack of mail from falling over.
Provides access to Feeder for maintenance or to clear stoppages.
Provides access to filter for cleaning.
Removable filter for user self-maintenance.
Provides access to print base to clear stoppages.
Holds postage labels to be printed.Internal label dispenser
Stores the User Guide.User guide Holder
Contains fluid for the sealer.Sealer bottle
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Print Base
Top View
2
Mailing System Overview
Meter (Postal security device/PSD)
Meter (PSD) Access Door
Postage meter that stores funds and tracks postage us­age.
DO NOT REMOVE.
Provides access to meter (PSD). Lift from right side to open.
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Front view
2
Mailing System Overview
Print Base Release Lever
Ink tank
Release lever for ink tank.
Reservoir that supplies ink to print head.
See also How to Change the Ink Tank on page 321.
Provides access to change ink tank. Flip down to open.Ink tank Access Door
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Control Panel

The control panel includes a touch-screen monitor and a keyboard with touchpad mouse.
2
Mailing System Overview
Keyboard
16
Color, touch-screen display.Monitor
Allows the input of data to your mailing system.
To use the numerical keys, ensure that [Num lock] is activated.
Page 22

Dynamic Weighing Module

The Dynamic Weighing Module is an in-line weighing scale that is placed between the Feeder and the Print Base. It receives envelopes from the Feeder, and measures four points (length, width, thickness and weight) to determine the postage value.
2
Mailing System Overview
Pressure rollers
Provides access to stalled mail pieces. Lift to open.Cover
Detects”flat” pieces dimensions.Over-size Sensor
Transports mail.Belt
Provide pressure on mail pieces to ensure reliable transport.
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Stackers (option)

The mailing system offers trays or a motorized conveyor stacker to collect and stack processed mail.
2
There are three options, each offering a different level of stacking capacity:
Catch tray
• Drop tray
•
Mailing System Overview
Motorized Conveyor Stacker
•
The greater the stacking capacity is, the more efficient the mail is processed.
Catch Tray (option)
The catch tray is the most basic collector of processed mail. It physically attaches to the right side of the mailing system. It offers the smallest footprint, but holds the least amount of finished mail.
Drop Stacker (option)
The drop stacker is a higher capacity catch tray that is mounted to the end of a table and sits lower than the table top. This offers a greater envelope stacking capacity, while still maintaining a small footprint. It is open on its front for unloading.
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Motorized Conveyor Stacker (option)
The Motorized Conveyor Stacker, a motorized envelope stacker with a conveyor belt, offers the highest level of mail processing efficiency. It provides the greatest envelope stacking quantity, while reducing the amount of interventions.
You can select a working mode on the stacker by using the switch button:
Automatic: Optical sensor automatically starts the conveyor belt as envelopes exit
• the mailing machine.
Manual advance: Pressing the button advances envelopes on the conveyor for final
• unloading.
Stop mode: The belt is stopped.
•
2
Mailing System Overview
The motorized conveyor stacker can be installed in line (0°), at a 90° angle either toward or away from the operator.
See also
To modify the stacker position, see Changing Motorized Conveyor Stacker Positions
• on page 291.
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Accessories

Weighing Platform
2
Mailing System Overview
The Weighing Platform allows you to process mail that cannot pass through the Base or Dynamic Weighing Module.
Remote Label Dispenser (option)
The Remote Label Dispenser (or RLD) is a remote device connected to the mailing system that prints indicia (stamps) on thermal, self-adhesive paper. It provides an ergonomic work environment, as the user can place it in the most convenient working position.
See also
To use your RLD, see Printing Using the Remote Label Dispenser on page 120.
• To configure your RLD, see Configuring the Remote Label Dispenser on page 280.
•
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Report Printer (option)
A USB printer can be directly connected to the mailing system for printing mailing-related reports.
For more information about compatible printers that can connect to your mailing system, please contact technical support.
Handheld Scanner (option)
2
Mailing System Overview
The handheld scanner is used:
to identify accounts through barcodes
• to scan tracking numbers on mail and send them to postal server
•
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How to use the Handheld Scanner
To use the Handheld Scanner:
1. Place the handheld scanner above the barcode you want to scan.
2
2. Press the button on the handheld scanner to scan the barcode.
A beep indicates that the scan is completed.
Mailing System Overview
22
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Operator Controls2.2

Control Panel

The touch-screen monitor, in combination with a PC keyboard, provides you with complete control of the Mailing System.
To perform an operation or function, touch the corresponding area on the touch-screen
• display, or use the touchpad mouse on the keyboard.
The keyboard is used to enter data such as account numbers or names, to manually
• key in postage values or to select menu options.
2
Mailing System Overview
Task Bar
Postage Imprint and Rate Section
System Monitoring Section
Processing Modes Section
Navigation Button Bar
Displays the Print Mode (print, no print or received) and the current operator logged on.
Contains the imprint options, rate selection, value and weight of mail piece, and date of mailing.
Contains the account information and selection.Account Section
Displays ink level, metered items and remaining available postage.
Allows you to select various processing modes such as sealing and weighing.
Allows navigation to the main menu, the mailbox and provides direct access to four functions main menu.
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Imprint, Postage and Rate Section

2
Mailing System Overview
This area allows you to:
Customize the imprint by adding custom Text and/or an Ad slogan.
• Set, advance or omit the Date printed in the indicia (stamp).
• Select the postal rate that will be used for rating and printing of postage values.
•
Imprint Details
Text Selection
Slogan Selection
Rate Display
All rate favorites
•
Select Rate
•
Other rates
•
24
Displays name of the currently selected Imprint Memory (if applicable).
Allows your selection of custom Text to be printed with the indicia (stamp).
Allows your selection of a slogan or image to be printed with the indicia (stamp).
Displays the current rate selection, including zip/zone and extra services (if applicable).
Allows rate selections from three areas.Rate Selection
Displays the complete list of rate favorites (preset rates).
Allows you to select some specific rates. Some of these buttons can be customized.
See also
Creating Shortcuts on page 244.
•
Gives access to the extensive list of available rates and services.
Displays the date that will be printed for date of mailing.Date
Page 30
Allows you to set, advance or omit the date.Date Settings
Postage Amount and Weight
Names in bold indicate buttons.
Displays the postage and weight of a mail piece.

Account Section

This area displays the current account name and number and allows the user to select a new account:
2
Mailing System Overview
Account Information
Names in bold indicate buttons.
Displays the account name and number currently selec­ted.
Allows you to select an account by name or number.Account Selection
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Processing Modes Section

2
Mailing System Overview
This area allows selection of primary operating modes, including sealing, weighing and label printing.
Offers three different sealing modes.Mixed Sealing
Moistening Level
Print offset
Label Printing
Allows adjustment of the moistening level for sealing envelopes.
Offers a reduced noise level with a reduction in speed.Quiet Mode
Allows selection of weighing options.Weighing type
Allows you to shift the imprint from the right edge in order to prevent mis-prints on thick or bulky items.
Allows selection of label quantity and type of labels to be printed.
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System Monitoring Section

This area displays ink level, number of items processed, funds available and external connections.
Displays the quantity of ink remaining in the tank.Ink Level
Displays the amount of funds in postage meter.Funds Available
2
Mailing System Overview
Funds
Metered Items
Reset counter
Inserter Control
Names in bold indicate buttons.
Allows user to add funds, view postage usage and perform a postal inspection.
Displays the number of mail pieces processed since the last counter reset.
Resets the “Metered items” counter to zero. This is the starting point for “Batch Data” reports.
Indicates there is an electronic interface to a folder/in­serter.
Indicates there is a connection to a PC.PC Connected
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Navigation Button Bar Section

2
This area allows quick access to the menu, mailbox and four customized menu options
Mailing System Overview
Menu
Mailbox
Direct access buttons
Direct access buttons can be customized by the supervisor: see Direct Access Shortcuts
(Button Bar) on page 248.
The system has been set with the following default buttons:
Accesses Mailing System Menu, including the supervisor login.
Opens the Mailbox to view or delete Mailing System messages.
Customizable shortcuts that provide direct access to menu selections.
Imprint Memories
Print Mode
User Preferences
Report List
28
Provides access to a list of predefined jobs (rate and stamp configurations).
Allows selection of either print postage, no printing, in­coming dating, or permit printing if a permit has been downloaded onto the Mailing System.
Sets system preferences for sound, brightness and lan­guage.
Provides supervisor login for configuration and system management.
Page 34

Display Adjustment

You can adjust the height and the angle of the display.
Use the handle located behind the display (top arrow in above illustration) to unlock the mechanism and adjust height and angle.
To adjust display contrast and brightness, use the buttons located at the bottom of the screen.

Side-Panel Operation keys

2
Mailing System Overview
Starts the mailing machine’s motor for mail processing.Start
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Stop

PC Toggle

Stops the Mailing System motors. This also stops mail from being processed.
Allows a screen toggle on your Mailing System and to display either Mailing System display or your PC display.
2
Wakes the Mailing System up or turns it to 'Sleep' mode.Sleep/wake
Mailing System Overview
PC Toggle
You can use the screen of your Mailing System to display your PC interface by connecting your PC to your Mailing System.
Display parameters
The Mailing System screen is optimal for the following default display parameters:
resolution = 1024x768
• frequency = 70Hz
•
Changing these display parameters will alter the display quality. If you have a bad display quality, check your PC display parameters and adjust with the above values.
How to toggle from your Mailing System display mode to your PC display mode
If the keyboard is not detected when leaving the Sleep Mode, unplug the keyboard from the PC Toggle case, then plug it to an USB plug behind the LTS screen.
When in the Mailing System display mode:
1. Press the following button.
The PC interface is displayed on the Mailing System screen
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Keyboard

The Keyboard is a standard personal computer keyboard.
You can use the shortcuts listed in the table below
NAVIGATION KEYS
Validates the current screen.[Enter]OK
Deletes the last character or digit in an entry field.[Backspace]Clear
Deletes the next character or digit in an entry field.[Del]Delete
Returns to previous screen or cancels the selection.[Esc]Back / Cancel
Moves to the next entry field.[Tab]Change field
Moves the cursor before the character at the left.[Left arrow]Move before
Moves the cursor after the character at the right.[Right arrow]Move after

Touchpad / Mouse

The touchpad on the keyboard or a USB mouse plugged into the system allow you to make the same selections or actions as with your finger, using its pointing device.
They allow you to do the same selections or actions as with your finger on the touch screen.
All the tactile elements can be activated by the pointer.
In addition, it allows you to:
Exactly position the cursor in an entry field.
• Select a part of the content of an entry field.
•
2
Mailing System Overview
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System ON/OFF

2
Mailing System Overview

System Power Management2.3

ON/OFF switch
ON/OFF
32
The ON/OFF switch is located at the rear of the right hand side of the Mailing System base.
Turns the Mailing System ON or OFF.
Page 38
Always use the ON/OFF switch to switch off the system. Never unplug the power cord.
How to Turn the System ON/OFF
1. Press either side of the switch to turn the Mailing System ON or OFF.
- The dash (or I) indicates the ON side.
- The circle (or O) indicates the OFF side.
After switching the system OFF, there may be a delay of up to 20 seconds to park the print head and free the remaining voltage.

System Sleep Mode

Your Mailing System is Energy Star® qualified and automatically goes into a low-power 'Sleep' mode after a period of inactivity.
A very low-power 'Sleep' mode, called 'Soft-off' is also available.
The Mailing System will automatically switch to 'Sleep' mode after 5 minutes of
• non-activity. The Supervisor can change this 5-minute default setting.
The Mailing System can be set to 'Sleep' mode manually by a short press on the
• Sleep/Wake button.
The Mailing System can be set to 'Soft-off' mode manually by a long press on the
• Sleep/Wake button.
2
Mailing System Overview
The light located on the display indicates:
- Amber (continuous): the Mailing System is in Sleep mode (low power mode).
- Amber (blinking): the Mailing System is in Soft-off mode (very low power mode).
- Green: the Mailing System is in Wake up mode and ready for use.
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SLEEP / WAKE KEY
The Sleep/Wake key is located at the top right corner of the
Sleep/wake
control panel.
Wakes the Mailing System up or turns it to 'Sleep' or 'Soft­off' mode.
2
Mailing System Overview
How to Switch Between 'Sleep' And 'Wake' Modes
1.
Press the Sleep/Wake key to switch between “Sleep” and “Wake” modes.

Mail processing Start/Stop

To process mail, use the following keys.
START / STOP KEYS
34
Stop
Start
Red button – Stops mail pro-
cessing.
Green button – Starts mail pro­cessing.
Page 40
How to Start / Stop the mail processing
1. Press the corresponding button on the control panel to start/stop the Mailing System.
2
Mailing System Overview
35
Page 41
Page 42
3 Processing Mail
This section describes how to set up a work session. Depending on the Type of Task you wish to run, you can: Choose a Meter Impression, Select a Postage Rate, Select a Weighing Method, Activate the Sealing Function, and so on.
3.1 Processing Mail Guidelines ................................................39
3.2 Standard Setup ....................................................................40
How to Sort Mail by type ................................................................................43
How to Log in and Start a Work Session .......................................................45
Enhancing and Modifying the stamp ..............................................................47
Settings Sequence for Postage ......................................................................52
Changing Accounts .......................................................................................56
How to Reset the Item Counter ......................................................................57
How to Select the Mixed Sealing .................................................................117
3.3 Running Mail ........................................................................60
Steps to Run Mail in Dynamic Weighing Modes ............................................62
Running Mail in Standard Weighing Mode .....................................................63
Steps to Run Mail in Differential Weighing Modes .........................................66
Running Mail in Manual Weighing Mode ........................................................67
3.4 Running Special Mail Types ...............................................69
Re-Dating Mail ...............................................................................................70
Correcting the Postage Amount .....................................................................71
Steps to Set Up Permit Mail Printing ..............................................................74
Steps to Run Permit Mail ...............................................................................77
How to Process Incoming 'Received' Mail .....................................................78
How to Process Mail without Printing .............................................................82
How to Count Mail Pieces Using Weighing Platform .....................................83
3.5 Detailed Steps to Run Mail ..................................................84
How to Change the Print Mode ......................................................................84
How to Select a Rate ....................................................................................86
How to Enter Postage Manually .....................................................................88
How to Change the Weighing Mode .............................................................92
How to Enter Weight Manually .......................................................................93
How to Reset the Item Counter ......................................................................94
How to Display the Imprint Settings Screen ...................................................96
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Page 43
How to Add (or Cancel) a Text on the Stamp ................................................98
How to Add (or Cancel) an Ad slogan on the Stamp ....................................99
How to Select a Permit ................................................................................100
How to Apply (or Cancel) a Print Offset .......................................................101
How to Change the Date on the Stamp ......................................................103
How to Use an Imprint Memory ....................................................................105
How to Use the Feeder ................................................................................106
How to Adjust the Mail Thickness Settings ..................................................108
Postcard Mail or Thin Mail Processing .........................................................110
Puffy Mail or Thick Mail Processing .............................................................114
How to Select the Mixed Sealing .................................................................117
How to Adjust the Moisture Level for Sealing ..............................................118
How to Fill the Internal Label Dispenser ......................................................119
How to Print Using the Remote Label Dispenser .........................................120
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Processing Mail Guidelines3.1

In this Chapter

This chapter provides procedures to process mail.
Procedures are organized in the following successive parts:
Sequences of general steps involved in mail standard processing (Standard Setup
• on page 40)
Additional sequences for special mail processing: re-dating, presort works, permit
• mail... (Running Mail on page 37)
Detailed procedures for each step in the sequences above (Detailed Steps to Run
•
Mail on page 84).
3
Processing Mail
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Standard Setup3.2

Recommended Mail Processing Steps

This section recommends a standard list of steps to help you process your mail efficiently.
3
As mail requirements differ from day to day, some of the settings may not be necessary, or the order may vary. The order given below is recommended.
Preparing Mail and Mailing System for Operation
Processing Mail
Mail preparation involves:
Sorting mail by type, to make processing faster (Sorting Mail on page 43)
• Logging into the system, to begin setting up your Task (Turning on the System and
•
Starting a Work Session on page 44)
Checking other system settings: such as active Accounts, Ink level, available
• Postage Funds, etc. (Frequently Asked Questions on page 45).
Setting Postage and Date of Mailing
A first step is mandatory:
It is required that you select the correct Print Mode that corresponds to the current
• batch of mail to be processed (Selecting the Print Mode on page 84)
You can then make additional selections depending on required tasks:
Select a rate or directly key in a postage value
• Select a weighing mode (if necessary) or manually enter the postage value
• Advance the Date Setting, if mail will not be deposited at the Post Office on the day
• of printing. USPS requires the current date of mailing to be printed in the indicia.
You can customize the default values and modes.
To set the default values as supervisor, see Configuring the System on page 231.
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Enhancing the Printed Stamp
You can enhance the appearance and impact of your envelope with messaging and graphics:
Add a custom Text message to the stamp
• Add a graphical imprint to the stamp (for example, Ad slogan)
• Move the imprint to the left by using the offset Print Mode.
•
Final Mailing Preparation
3
Before beginning processing, these last steps may be necessary for each stack of mail:
Choose the Sealing Mode to seal envelopes or to run sealed envelopes.
• Change accounts if you track accounts or departments
• Clear the batch counter if you need to generate a report for the mail you are about
• to process.

Introducing Tasks

To be able to run mail, the Mailing System requires you to select a 'Task'. Each 'Task' corresponds to different types of processes you can carry out.
Examples of types of processes:
Applying postage on outgoing mail, using different rates or services
• Applying date or amount corrections to mail already processed
• Printing 'Received' and the date on incoming mail
• Seal or count mail without printing.
•
Task Home Screen
Each 'Task' has a home screen that displays the parameters - and only those parameters
- that are necessary to process the mail pieces in the coresponding mode.
By default, the machine selects the task [Standard] at start up. This task allows you to process most types of mail.
Processing Mail
You can use shortcuts to reduce key strokes to reach rates, weighing modes, imprint memories, funds status, etc. See Creating Shortcuts on page 244.
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Mail Types and Associated Tasks
This table below provides details on the different process you can carry out and the related task and parameters.
If you want to...
3
to outgoing mail
Processing Mail
mail piece
date on incoming mail:
Mode...
[Standard]Apply Standard postage
[Permit Mail]Print a Permit
[Standard]Re-date mail
[Standard]Correct the amount on a
[Received]Print 'Received' or the
...and apply settings:...then select Print
Rate
•
Weighing mode
•
Sealing mode
• Custom Text
• Ad slogan (graphic)
• Print offset
•
Permit
•
Set Weight
• Custom Text
• Ad slogan (graphic)
• Print offset
•
Manually key in postage value
• Select new date [Date Settings]
• Print offset (print position)
•
Manual key in new postage
•
value
Validate date [Date Settings]
• Print offset (print position)
•
Print Date and/or 'Received'
• Print position
•
Sealing mode[No printing]Seal Only
Sealing mode (off)[No Printing]Count mail by feeding
* Required parameters are in bold type (default values apply if not set).
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Sorting Mail

To maximize efficiency in mail processing, sort your mail into groups that have similar characteristics. By doing this, it may reduce the amount of work steps by minimizing the number of times you change Print Modes, weighing modes, sealing modes and rate selection.
The procedure below helps you to sort your mail into different batches.
How to Sort Mail by type
Sort mail stacks by the type of application:
1. Create stacks according to the application.
The different processes are:
- Outgoing mail
- Letters and flats
- Parcels or packages
- Presort mail or permit printing
- Incoming mail for “Received” stamping
- Seal only envelopes
- Mail to be counted
2. Batch by account if you track accounts/departments.
3. Separate the batch by mail class and extra services.
4. Sort by sealing mode to be used.
5. Sort stack by size (for stacking on Feeder).
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Processing Mail
You can process mixed size and weight mail when using the Dynamic Weighing Module feature. In this case, it is best to stack the largest or heaviest mail on the bottom.
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Turning on the System and Starting a Work Session

Turning on your system automatically starts a work session set up using your Default System Settings.
Depending on the Default System Settings you choose:
Access to your system may be open to all Users
3
Processing Mail
• You may have to enter a security PIN code before you can set up a work session
• and/ or process your mail
You may have to select an Account before you can set up a work session and/or
• process your mail
When completed or to change a user, return to “Sleep” mode (see
How to Switch Between 'Sleep' And 'Wake' Modes on page 34).
Turning on the System and Starting a Work Session
To locate an Account quickly, type the Account Number or Name (tap column headers to switch between number and name).
See also
To manage, as supervisor, accounts and PIN codes, see Account Management and
•
Access Control on page 129.
To just change accounts in a session that is already opened, see Changing Accounts
• on page 55.
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How to Log in and Start a Work Session
To log in as a user:
1. Ensure the system is powered up, otherwise see Operator Controls on page 23.
2. “Wake up” the system
The system may display one of the following screens:
- Home screen [Print Postage]
- Login screen
- Account screen
Home screen [Print Postage]: If this screen appears, no other actions are required to start processing mail. Be sure to check that the Default System Settings meet the set up requirements of your work session.
Login screen: If the Login Screen appears, entry of an Operator PIN Code is required.
Account screen: If the Account Screen appears, select the Account you wish to allocate your postage costs to by completing the following steps.
- Select an account. You may select by number, name or scroll. Touch the screen or press enter on the keyboard to validate.
- You can also use a Handheld Scanner to choose your Account.

Frequently Asked Questions

System check list:
3
Processing Mail
Do I have enough postage?
Is the sealer bottle properly filled?
Is the Weighing Platform properly zeroed or tared?
Are there postage labels in the Internal Label Dispenser ?
(if you plan to print on precut post­age labels)
How to answerQuestion...
Look at the funds selection on the screen.
To add funds, see How to Load Funds on page 125.
For sealing while printing the envelopes, see How to
Fill the Sealer Bottle on page 328.
Before placing an item on the Weighing Platform, your home screen should display 0000g.
If __ lb _._oz is displayed, rezero the Weighing Plat­form (see How to Set to Zero the Weighing Platform on page 262).
See How to Fill the Internal Label Dispenser on page
119.
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Dispenser ?
(if you have an RLD and plan to use it to print)
See How to Change the Label Roll on page 284.Is there tape in the Remote Label
Do you have enough ink for the work session?
To display the level of ink in the printing headset, see
How to Display Ink Tank Data on page 320.
3

Choosing a Task and Enhancing the Stamp

Processing Mail
Follow the procedure below to select a Task.
When on the Customize stamp screen, you can also set stamp enhancements (Text, Ad slogan) and change the postage date.
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Enhancing and Modifying the stamp
Follow the sequence to check the Print Mode and enhance the stamp.
Once your mail stack is ready:
1. Make sure you are on the home screen of the Print Mode [Print postage]. The name of the Print Mode is indicated on the title bar of the home screen as illustrated below.
If necessary, see How to Change the Print Mode on page 84.
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Processing Mail
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2. You may customize and enhance the stamp as follows:
The configurable stamp elements include: add an Ad slogan, adjust the day/date of mailing, offset the print position to move the stamp up to 0.4" further away from the right edge of the envelope.
3
Processing Mail
Changing an Ad slogan requires an update.
To change the Text, press the Text area on the screen and select a custom Text message to be printed.
For detailed instructions, see How to Add (or Cancel) a Text to the Stamp on page
98.
To change the Ad slogan, press the Ad slogan area on the screen and select a slogan.
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For detailed instructions, see How to Add (or Cancel) an Ad slogan on the Stamp on page 99.
To change the date or its format, press the Date Selection area on the screen and select the date of mailing (or no day/no date).
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Processing Mail
For detailed instructions, see How to Change the Date on the Stamp on page 103.
To offset the print position, press the Print Position area on the screen and select the print position.
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3
Processing Mail
For detailed instructions, see How to Apply (or Cancel) a Print Offset on page 101.
For frequently used tasks, set an Imprint memories for fast selection.
See Using Imprint Memories on page 104.
3. You can check (or change) the printing options by using the Imprint settings screen:
Press and select the path: Imprint settings
Press the corresponding button to change a selection:
- Text
- Slogan
- Date
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Choosing Rates and Weighing Modes

Make sure you have completed the preparation steps outlined in
Frequently Asked Questions on page 45.
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Processing Mail
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Settings Sequence for Postage
From the [Standard] home screen:
1. You may directly key in the postage value.
While on the home screen, use the keyboard to type the amount
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Processing Mail
Please note that when the value is manually entered, the class is not tracked and the mail class will not automatically print in the indicia (stamp).
For more details, see How to Enter Postage Manually on page 88.
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2. Select a rate (and extra services if necessary).
Use the buttons in the rate area:
You may:
- Select one of the six rate shortcuts
You can create up to 5 favorite rate shortcuts on the home screen.
To set rate favorite shortcuts, see Creating Shortcuts on page 244.
- Select Rate Favorites to choose a rate from a list of 20 preset rates
- Select Other Rates to access all other rates through the screen below.
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Processing Mail
On this screen:
- Press a rate button (or type its number) to select the rate or display the options, and then press [OK].
- Select Rate Wizard to be guided through all rate options and to access all available rates.
- For more details, see Selecting a Rate on page 85.
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3. Select a weighing method, or manually enter the weight if you have not manually entered the postage value.
To change the weighing method, touch the Weighing mode area...
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Processing Mail
...and select a mode in the Weighing mode screen.
(Options on screen may vary depending on installed weighing devices and options purchased.)
For details, see How to Change the Weighing Mode on page 92.
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You are now ready to select the sealing mode and start printing envelopes or labels.
If you use Presort rates, you can generate a Presort Report.
See Operational Presort Report on page 181.

Changing Accounts

To process mail using a different account, follow the procedure below.
This only applies if you track account/department usage and the Account mode is activated (see Account Management and Access
Control on page 129).
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Processing Mail
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Changing Accounts
To change accounts:
1. As a user:
3
Processing Mail
Press the Account area on the homepage screen
The list of accounts you can choose from is displayed.
2. Select the account you want to use and press [OK] .
3. Press [OK] to return to the home screen. The current account number and name will
be displayed.

Resetting the Item Counter

The Item counter allows you to generate a 'batch report' on those mail pieces processed since the last reset of the counter.
For more information about Batch Reports, see Counter Data Reports on page 182.
•
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How to Reset the Item Counter
If you require a 'batch report' for the mail you are about to process:
1. Press Reset counter button on the touch-screen.
2. Press OK to validate.
For details and in Print Mode: see Using the Item Counters on page 93.
3
Processing Mail

Checking the Sealing Mode

The Feeder includes a sealer that can automatically seal envelopes of mixed sizes while processing mail.
If activated, the sealer can work in two modes:
Sealing nested (open) flaps only. It will not seal flaps that are closed flat. In this
• mode you can mix sealed envelopes along with nested envelopes that require sealing.
Sealing mixed flaps where the envelope flaps are nested and closed. All the
• envelopes will be sealed in this mode. You can mix nested flaps with closed flaps,
but you cannot process sealed mail in this mode.
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An icon on the Mixed Sealing button in the user selections area of the home screen indicates the current sealer mode:
•
: sealer is OFF
•
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Processing Mail
: sealer is ON. Nested envelopes and sealed envelopes.
•
: sealer is ON. Nested envelopes and closed envelopes.
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How to Select the Mixed Sealing
1. Press the Mixed Sealing Button to select the mode.
The Mixed Sealing screen is displayed.
3
Processing Mail
2. Select a sealing mode.
See also
As supervisor, you can set the default mixed sealing and moisture level: see Sealer
•
Default Settings on page 259.
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Running Mail3.3

Recommended Steps for Processing Mail

3
To run mail, complete the preparation steps in section Standard
Setup on page 40, before following the steps below.
Processing Mail
Running mail varies significantly depending on the Weighing mode you choose.
The current weighing mode is indicated by the icon on the Weighing mode button.
About weighing type, see Selecting a Weighing Mode on page 88.
•
Running Mail by Weighing Mode
60
Dynamic weighing uses the inline Dynamic Weighing Module (Running Mail Using
•
the Dynamic Weighing Module on page 61)
Standard weighing uses the external Weighing Platform (Running Mail Using the
•
External Weighing Platform on page 63)
Differential weighing uses the external Weighing Platform, but allows the user to
• place a stack or container of mail on the platform (Running Mail in Differential
Weighing Modes on page 65).
Manual weight entry allows the user to enter in a manual weight (Running Mail in
•
Manual Weighing Mode on page 67).
Page 66
Using Labels
You may print postage on precut, self-adhesive labels or thermal, pressure sensitive roll tape.
Two label dispensers are available:
Internal label dispenser (ILD) for precut labels. This is a standard feature on the
• Mailing System. See Filling the Internal Label Dispenser on page 119.
Remote label dispenser (optional RLD), that uses a thermal roll tape. This is an
• optional accessory. See Printing Using the Remote Label Dispenser on page 120.

Running Mail Using the Dynamic Weighing Module

The Dynamic Weighing Module uses a four-point detection system to weigh and rate mail. It measures the length, width, thickness and weight to properly determine the mailing format within the mail class and rate the mail pieces. Two modes are available when using the Dynamic Weighing Module:
Dynamic weighing - Weigh All: the Dynamic Weighing Module measures and
• weighs each piece. Use this for mixed mail rating.
Weigh First Piece: the Dynamic Weighing Module only measures and weighs the
• first piece for an identical batch of mail. Use this to validate the correct rate for the
first piece. By using this mode, you will set the mail class for reporting and print the mail class inscription on the envelope.
3
Processing Mail
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Steps to Run Mail in Dynamic Weighing Modes
In Weigh all mode ( )
From the home screen:
1. Place your stack of mail in the hopper.
3
Processing Mail
For more details, see Using the Feeder on page 106.
2. Press [start] to process the stack.
The system will now feed (seal), weigh, rate, stamp and stack the mail.
At any time, to stop the motors and printing, press . The machine will process mail piece(s) already in system and then stop.
In Weigh First Piece Mode ( )
1. Place your stack of same size/weight mail in the hopper.
For more details, see Using the Feeder on page 106.
2. Press [start].
The system weighs the first mail piece and asks you to confirm the postage amount before applying it to all the mail pieces.
3. Press [OK] to confirm.
The system will now feed (seal), stamp and stack the mail without weighing the remainder of the batch.
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Running Mail Using the External Weighing Platform

The external Weighing Platform is used for large, heavy or bulky mail that cannot be run through the Mailing System with a Dynamic Weighing Module. On the other hand, if you do not have the optional Dynamic Weighing Module, you will need to use the platform to weigh and rate all your mail. You may weigh and rate mail to print directly on the mail piece, or print a label that will be applied to the mail piece.
Once you have performed the recommended procedures (Recommended Mail Processing
Steps on page 40 and Recommended Steps for Processing Mail on page 60), you are
ready to run mail.
Follow the procedure below to use the Weighing Platform in the standard mode.
Running Mail in Standard Weighing Mode
1. Put the mail piece on the external Weighing Platform (WP).
The weight of the mail piece is updated in the Weight area of the screen and the postage amount displayed.
You can print directly on the mail piece or on a label if the mail piece is too thick or too large to process through the machine (see Mail Specifications on page 363).
3
Processing Mail
To print on one or several identical envelopes
1. Press [start]. The system motors start running.
At any time, to stop the motors and printing, press . The machine will process mail piece(s) already in system and then stop.
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2. Remove the envelope from the WP.
3. Place the envelope (or identical set) on the hopper. Mail should be placed against the
rear wall and covering the optical (clear) sensor.
3
Processing Mail
The Mailing System applies postage and the envelopes are sent to the mail tray or stacker.
To print on one or several identical labels
1. Press [label printing].
A label selection screen is displayed.
2. Using the keypad or the arrows, enter the number of labels being printed.
3. You may change the label dispenser, if you are connected to a remote label dispenser.
4. Press [start] to start printing.
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Running Mail in Differential Weighing Modes

Differential weighing offers faster, more efficient mail processing when using an external Weighing Platform (WP). In this mode, you can place a stack or container of mail on the Weighing Platform. The weight is then calculated as each mail piece is removed from the Weighing Platform (by calculating the differential from the amount on the Weighing Platform less the weight removed).
Two differential weighing modes are available:
Differential Weighing: when a mail piece is removed from the WP, the weight is
• determined, the rate is automatically set and the envelope hoppers' motors start to
run. If a tape is required in this mode, simply press the Label button. Differential Weighing Auto-Tape: when a mail piece is removed from the WP, the
• weight is determined, the rate is automatically set and a label is immediately printed.
To quit the Differential Weighing Mode and go back to the Standard Weighing mode, press Exit on the home screen.
When you remove the last object from the WP, the Mailing System asks for a confirmation before printing. This allows you to use a mail basket without having to first tare the WP.
Follow the steps below for each of the two differential weighing modes.
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Processing Mail
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Steps to Run Mail in Differential Weighing Modes
In Differential Weighing Mode ( )
From the home screen:
1. Select the weighing mode, place the stack of mail (or container) on the Weighing
3
Processing Mail
Platform, then follow the instructions on the screen or the steps below.
2. Remove the first piece of mail from the top of the stack. The Mailing System displays the weight and postage, then automatically starts the Feeder and machine motors.
3. To print directly on the envelope, place the envelope on the hooper. Mail should be placed against the rear wall and covering the optical (clear) sensor.
4. If the mail piece is too thick or too large to process through the machine, press [lable Printing] to print a label. See Mail Specifications on page 363
5. Repeat the previous steps for each piece of mail.
To quit at any time, press Back.
In Differential Weighing Auto-Tape Mode ( )
You may change the label dispenser (if you have the option remote label dispenser installed) from the Differential weighing auto-tape screen. Then:
1. Select the weighing mode, place the stack of mail (or container) on the Weighing Platform, then follow the instructions on the screen or the steps below.
2. Remove the first piece of mail from the top of the stack. The Mailing System displays the weight and postage then prints the label automatically.
If you inadvertently remove more than one item from the WP, replace removed items before the weight stabilizes in order to avoid printing the label (about 1.5 seconds).
3. Repeat previous step for each piece of mail.
To quit at any time, press Back.
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Running Mail in Manual Weighing Mode

The Mailing System offers for manual weighing:
•
Manual weight entry ( ), where you enter a known weight to calculate the postage value. This may be used if the weight exceeds the limit of your Weighing Platform but another scale has been used to determine the weight.
•
Manual postage entry or No weight source ( ), when you directly key in the known postage value. Please note that if you manually enter in the postage amount, it will not track the mail class for reporting and will note automatically print the mail class inscription (that is to say "Presort First Class" for example) on the envelope.
See Entering Postage Manually on page 88, then follow the procedure below to print in the following manual modes:
Running Mail in Manual Weighing Mode
A) To print on envelopes
From the home screen:
1. Press [start]
System motors start running.
2. To print the stamp on the envelope, insert it into the mail path against the rear-guide wall, with the side to be printed facing upwards, and covering the optical sensor.
3
Processing Mail
The Mailing System prints postage and the mail pieces are sent to the mail tray or stacker.
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B) To print on one or several identical labels
1. Press [label Printing] button.
A label selection screen is displayed.
3
Processing Mail
2. Using the keyboard or the arrows, enter the number of labels being printed.
3. If necessary, using the buttons, change the label dispenser you want to use (if a RLD
is installed).
4. Press [start].
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Running Special Mail Types3.4

Steps to Re-date Mail

The postal service requires the date of mailing to be printed on the mail. If you need to re-date “stale” mail bearing an older date, you must print a $000.00 value with the correct date of mailing on the back side of the envelope. If you cannot print on the back, you may print on the lower right hand front corner by turning the mail around so the address is now upside down.
Print the new date on the back of the envelope or upside down on the front.
See also
To automatically change the date on certain days, see Automatic Date Advance on
• page 241.
3
Processing Mail
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Re-Dating Mail
1. Set postage to $000.00 manually.
Key in 0 on the home screen to open the Manual amount screen, then press [OK].
The postage amount $000.00 is now displayed on the home screen and the weighing
3
type switches to No weight source (icon).
For details, see How to Enter Postage Manually on page 88.
2. Change the stamp date.
Processing Mail
Press the Date area on the screen and select the date to print.
For details, see How to Change the Date on the Stamp on page 103.
3. To print postage on mail pieces or on labels/tape, resume with Running Mail in Manual
Weighing Mode on page 67.
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Correcting Postage Amount

You can correct a postage amount that is too low.
The steps are identical to Steps to Re-date Mail on page 69, except you will set the postage value for the additional amount required.
Print the additional amount on the back of the envelope or upside down on the front.
Correcting the Postage Amount
1. From the home screen, Type the additional amount of postage required and press [OK] to validate.
For more details, see How to Enter Postage Manually on page 88.
2. To offset the print position for thick envelopes, touch the [Print Position] area on the screen and select the Print Position: Offset. Complete the amount and then press
[OK] to validate.
3
Processing Mail
For details, see How to Apply (or Cancel) a Print Offset on page 101.
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3. To print postage on mail pieces or on labels, resume with Running Mail in Manual
Weighing Mode on page 67.
After printing, you may need to change the Weighing mode button (unless you have the WP Auto Detect activated).
3
Processing Mail

Running Permit Mail

With metered mail, running permit mail involves the following steps to prepare the mail and the machine:
Sorting mail by type (see Sorting Mail on page 43)
• Logging into the system (see Turning on the System and Starting a Work Session
• on page 44)
Checking the operating readiness such as ink level, sealing fluid level, etc. (see
•
Frequently Asked Questions on page 45)
Then, the specific steps for permit print set-up are:
Selecting the Print Mode Permit Mail
• Selecting a Permit, if the default one does not fit your needs
• Selecting a Weighing mode, in order to run mail and check the weight
•
See below: Steps to Set Up Permit Mail Printing on page 74.
You can also set the standard optional settings:
Add custom Text and/or Ad slogan to the prepaid imprint, or moving the stamp to the
• left hand side (useful for thick envelopes).
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See Choosing a Task and Enhancing the Stamp on page 46 Set the Print Position offset
• Activate the sealer (Checking the Sealing Mode on page 57).
• According to the Mailing System configuration, a weight different from zero may be
• necessary.
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Processing Mail
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Steps to Set Up Permit Mail Printing
Once your mail stack is ready:
1. Make sure you are on the home screen of the Print Mode [Permit Mail]. The name
of the Print Models indicated on the first line of the home screen as illustrated below.
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Processing Mail
If necessary, see How to Change the Print Mode on page 84.
2. Select the permit to use.
To change the permit, press the Permit area on the screen and select a permit in the list.
For details, see Selecting a Permit on page 100.
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3. Select a weighing type
The weighing type determines which weighing device will be used and the weight is used for reporting purposes. If the batch is all the same size and weight, use Weigh First Piece (if you have a Dynamic Weighing Module) or standard weighing to weigh and record the first piece. See Selecting a Weighing Mode on page 88.
To change the current weighing mode, press the Weighing mode button and select a weighing mode from the options screen.
For more details, see How to Change the Weighing Mode on page 92.
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Processing Mail
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4. You can review your print setup by using the Imprint settings screen:
Press and select the path: > Imprint settings
3
Processing Mail
Press the corresponding button to change a parameter. From left to right:
- Text
- Slogan
- Permit *
* These options have postal implications.
76
To set the stamp quickly, consider using imprint memories. The imprint memories store the stamp with all the desired print options and settings. See Using Imprint Memories on page 104.
Page 82
Running Permit Mail
After completing the initial set up in Steps to Set Up Permit Mail Printing on page 74, follow the steps below to run mail.
Steps to Run Permit Mail
From the Print Mode: [Permit mail] home screen:
1. Start a new Operational Permit Report if necessary.
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Processing Mail
Press Reset/Report to open the Operational Permit Report screen and start a new report.
You can also print the current report before starting the new one.
2. Select the sealing mode that corresponds to your mail stack: see Checking the
Sealing Mode on page 57.
3. Depending on the weighing mode selected, run mail according to one of the sections below:
Steps to Run Mail in Dynamic Weighing Modes on page 62
Running Mail in Standard Weighing Mode on page 63
Running Mail in Manual Weighing Mode on page 67
When the sealer is activated, collect the mail piece stack in the catch tray and put the stack aside to let the envelopes dry.
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Running mail for “Received”

You can print the date on incoming mail for internal tracking purposes. The Text “Received” can be added before the date. This feature is useful for companies that receive mail requiring a deadline (payment due dates, for example). It allows them to validate the date of receipt, since the date of processing may not be the same.
When indicated, steps are detailed in section Detailed Steps to Run Mail on page 84.
3
See also
For counting mail without printing: Running 'No Printing Mail' (Sealing or Counting
•
Processing Mail
only) on page 80.
Recommended Steps
For printing and receiving mail for incoming dating:
Selecting the Print Mode [Received]
•
• Add “Received Text” to be printed with date (optional) by selecting [Marking On/Off]
• Validate the date printed
How to Process Incoming 'Received' Mail
Once your mail is ready:
1. Confirm you are in Print Mode: [Received] home screen. The name of the Print Mode
is indicated on the top line of the home screen as illustrated below.
If necessary, see How to Change the Print Mode on page 84.
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Customizing Received Printing
The home screen indicates whether the Text “Received” will be printed to the left of the date:
1. To turn on/off the Text, press the Received Marking area that states “Marking On/off”.
2. To print or omit the date, press the Date area on the screen to make your selection.
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Processing Mail
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3. You can also check (or change) all the print settings by using the Imprint settings screen:
Press and select the path: Imprint settings
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Processing Mail
The Imprint settings screen is displayed.
You are now ready to print.
4. Place the envelope (or identical set) on the hopper. Mail should be placed against the rear wall and covering the optical (clear) sensor. The recommended print area on the envelope is either on the back or upside down on the front. Press [start].
The Mailing System prints the mail and sends it to the catch tray.

Running 'No Printing Mail' (Sealing or Counting only)

The Print Mode [No Printing] allows you to:
Run mail for “sealing only” without printing
• Only convey mail – without printing or sealing – for counting or testing purposes.
•
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Recommended Steps for Processing No Printing Mail
Recommended Steps for Processing No Printing Mail Processing mail without printing requires the following steps:
• Select the Print Mode [No printing]
• Select the sealing mode if necessary
• Reset the counter if necessary
• Run the mail.
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Processing Mail
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How to Process Mail without Printing
Once your mail is ready:
1. Confirm you are on the Print Mode [No Printing]. The name of the Print Mode is
indicated on the first line of the home screen as illustrated below.
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If necessary, see How to Change the Print Mode on page 84.
2. Reset the item counter: see Resetting the Item Counter on page 56.
3. Then, run mail. Place the envelope (or identical set) on the hopper. Mail should be
placed against the rear wall and covering the optical (clear) sensor. Press[start].
The Mailing System prints the mail pieces and sends them to the catch tray.
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Counting Piece on the Weighing Platform

This feature allows you to count an unknow quantity of identical items using the Weighing Platform.
How to Count Mail Pieces Using Weighing Platform
1. As user:
Press and select: Counting by weighing
2. Place 10 items on the Weighing Platform and press [OK]. You must first weigh 10
items in order to get the total count
3. Place all items on the Weighing Platform and press [OK].
4. The total number of items is displayed.
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Detailed Steps to Run Mail3.5

Selecting the Print Mode

For each stack of mail you have sorted (see Sorting Mail on page 43), select the appropriate
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Print Mode for processing. Once you have selected your Print Mode, you can make changes to other operating modes.
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How to Change the Print Mode
Once you are logged in as a user, either :
1. Either:
Press
*
* The Change Print Mode button may be absent from the button bar. To customize the button bar or add this selection, see supervisor section Direct Access Shortcuts
(Button Bar) on page 248
The Print Mode screen is displayed.
Press and select the path: > Print Mode
2. Select Print Mode on the list.
The Customize Stamp screen is updated and displays the menu items that allow you to modify the stamp parameters.
Once selected the screen will automatically change to the home screen
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Selecting a Rate

Selecting a Postage Rate
Selecting a postage rate allows the Mailing System to calculate the amount when the mail piece weight is available.
The system provides several ways to select a rate:
Rate shortcuts buttons that display six of your rate favorite buttons on the home
• screen
Rate favorites button that provides a list of up to twenty custom selections
• Other Rates button that displays a dashboard of the most commonly used rates
• Rate wizard that provides access to all available rates, and extra services.
•
Customization of rates is managed in the Rate Favorites and Shortcuts on page 245.
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How to Select a Rate
To select a rate:
1. Use the buttons in the rate area:
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You may select from the following:
- Directly select from one of the rate shortcuts
Up to six rate shortcuts to preset rates can be made available directly on the home screen in the rate area.
To set rate shortcuts, see Creating Shortcuts on page 244
2. Select Rate Favorites to choose from a list of preset rates (see below).
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3. Select Other Rates to gain access to all other rates (see below).
4. On the Other Rates selection screen, you can:
- Select one of the rate buttons 1 through 9 (or type the number) to select the rate or display rate options.
- Press Rate wizard .
5. Use the Rate Wizard to view all rate options and associated extra services.
Press [OK] to validate your selection.
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Postage displayed on the screen is zero as long as the weight is not known (= zero).
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Entering Postage Manually

How to Enter Postage Manually
On the home screen:
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1. Using the keypad, type the first figure of the amount .
The Manual amount screen appears.
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2. Complete the amount.
3. Press [OK] to validate.
The amount is displayed in the Postage area on the home screen as well as in the
Weighing mode area shows the No weight source icon ( ).
To print a fraction of one cent, set the system to fractional mode. See How to Activate / Deactivate Fractional Postage on page 243.

Selecting a Weighing mode

Several weighing modes are available and will vary based upon the accessories and options you have selected for your Mailing System.
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Depending on the mailing application, select the weighing mode according to the recommendations in the table below.
Dynamic Weighing ModuleUsing Weighing
Platform
Select modeSelect modeTo weight:
Differential weighingMixed mail stacked on the
Weighing Platform
Items exceeding the mail­path size specifications
feed hopper
the feed hopper
Standard weighing or
Differential weighing auto-tape
Please note that the recommendations in the table assume that each batch of mail processed by the Dynamic Weighing Module is the same mail class.
Descriptions of Weighing Modes
This section describes the various weighing modes, which are available depending on the accessories and options added to your Mailing System. The Weighing Platform and Dynamic Weighing Module are hardware accessories, whereas differential weighing is an option that can be downloaded through a software upgrade. Contact your sales representative for more information.
Weigh allStandard weighingItems one by one
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Weigh allMixed mail stacked on the
Weigh First PieceIdentical items stacked on
Each weighing mode has a corresponding icon for quick identification.
•
Dynamic Weighing Weigh all (Dynamic Weighing Module)
Using the Dynamic Weighing Module is the fastest and most efficient method of weighing and rating mixed mail processed through the Mailing System. It uses a patented, four-point detection system to weigh and rate mail. It measures the length, width, thickness and weight to properly determine the mailing format within the mail class (that is to say letter vs. flat) and rate the mail pieces.
•
Dynamic Weighing, Weigh First Piece (Dynamic Weighing Module)
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In this mode, you place a set of identical mail on the feed hopper. The Dynamic Weighing Module will only measure and weigh the first piece and then apply that postage to entire batch. In this mode, the system will also set the mail class for reporting and print the mail class inscription that is to say “Presort First Class”, on the envelope. This is the recommended mode for non-mixed mail processing. As it only validates and rates the first piece, processing speeds are significantly faster that in the Dynamic Weighing Batch Mode.
•
Standard Weighing (Weighing Platform) ( )
In this mode, you manually weigh each item by placing it on the Weighing Platform. When the item is removed from the platform, it is either processed through the Mailing System or a postage label is printed and affixed to it.
•
Differential Weighing (Weighing Platform) ( )
This mode is a semi-automated method of weighing mail that speeds up the weighing process. In this mode, you can place a stack or container of mail on the Weighing Platform. The weight is then calculated as each mail piece is removed from the Weighing Platform (by calculating the differential from the amount on the Weighing Platform less the weight removed). The Mailing System automatically starts and stops as each piece is processed through the system. A label can be dispensed at any time in this mode.
You can use a tray on the Weighing Platform: the Mailing System will ask you to confirm printing for the last item removed (the tray). To always use the tray, tare the WP (How to Tare the Weighing Platform on page 262).
•
Differential Weighing Auto-Tape (Weighing Platform) ( )
This mode is identical to Differential weighing except that it automatically prints a postage label.
•
Manual Weight (No Weighing) ( )
In this mode, you enter the weight manually to calculate the postage value (see How
to Enter Weight Manually on page 93).
The Weighing mode icon on the screen indicates the selected method and thus the source that provides the weight of the mail piece to the system.
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Changing the Weighing Mode
At start-up, the system will select the default weighing type set by the supervisor.
See also
To change the default weighing type as supervisor, see How to Change the Default
•
Weighing Mode on page 241.
To change the weighing type for a different type of batch of mail, see Selecting a Weighing
Mode on page 88, follow the procedure below.
3
If the WP automatic selection is activated (see Weighing Platform
Automatic Selection on page 264), you can change, from the home
screen, the weighing type to Standard Weighing (WP) by putting a mail piece on the Weighing Platform.
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How to Change the Weighing Mode
To change the weighing mode from the home screen:
1. Either:
Press the Weighing mode button on the screen, or
3
Press and select the path: Batch settings Weighing Mode
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The Weighing mode screen is displayed.
2. Select the weighing mode.
The options displayed on the screen depend on the weighing accessories and options connected to your Mailing System.
If you select the option Differential Weighing Auto-Tape option, make sure the Internal Label Dispenser is properly filled with labels. See How to Fill the Internal Label Dispenser on page 119.
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Entering Weight Manually

You may have to manually enter the weight of the item.
Using this feature, you can still determine the correct postage value.
How to Enter Weight Manually
To enter the weight manually from the home screen:
1. Either:
Press the Weighing type button on the home screen, or Press Menu and select the path: Batch settings Weighing type
The Weighing modes screen is displayed.
2. Select Manual weight entry.
The Manual weight entry screen is displayed.
3. Enter the weigh and press [OK] to validate.

Using the Item Counters

The home screen displays an item counter you can use to count processed mail pieces of a batch and to generate reports using Batch Counter reports.
The following modes have their own counter:
Print Postage
• Permit mail
• Incoming Dating
•
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You can reset the current item counter directly from the home screen.
See also
Counter Data Reports on page 182
•
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How to Reset the Item Counter
To reset the current item counter:
1. On the Print Mode home screen:
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Touch the Reset counter area
A confirmation screen is displayed.
When in Permit Mail Print Mode, a preliminary screen allows you to view or print a report before resetting (historic reports for the previous two batches are available). See Operational Permit Report
and Historic Reports on page 190
2. Press [OK] to confirm, otherwise press Cancel.
The item counter of the current Print Mode is reset.
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Or, to reset any item counter:
1. As a user:
Press and select the path: Batch settings Batch counters
2. Select the counter you want to reset and press [OK].
3. Press the [Reset] button next to the Print Mode counter you want to reset.
A confirmation screen is displayed.
4. Press [OK] to confirm, otherwise press Cancel.

Customizing the Stamp

Depending on the Print Mode, you can modify the stamp that is printed on mail pieces and postage labels as follows:
Add a pre-loaded Ad slogan to the left of the stamp
• Add Custom Text to the left of the Ad slogan.
• Change the FIM Status.
•
You can directly access these settings from the home screen by pressing the corresponding buttons, or you can use an intermediate screen that summarizes all the imprint settings.
See also
Offsetting the print position away from the right edge of the envelope. See Offsetting
•
the Print Position on page 101
Changing the printed date: Changing the Date in the Stamp on page 102.
• The supervisor manages the list of the available Text and Ad slogans. See Managing
•
Custom Text Messages on page 306 and Managing Ad slogans on page 308.
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