Hanwha Techwin SNR73207W User Manual

NETWORK VIDEO RECORDER

User Manual

SNR-73207W

Overview of NVR

OVERVIEW OF NVR

NVR BOOT UP

NVR MENU

2 Contents 3 Safety Instruction 4 Front Panel 5 Rear Panel 6 Remote Controller 7 Install Hard Drive 8 Connect external equipment 8 Connect NVR

9 System Initialization 9 Login 9 Startup Wizard 12 Main Interface

14 Popup Menu 15 Main Menu Guide 16 Setup 23 Registering with DDNS 33 SHUTDOWN 33 Menu Lock 33 Switch User 33 Split Mode 33 Record Search 33 Start Sequence

2_ Overview of NVR

WISENET CLIENT

APPENDIX

34 Search

38 System Environment Requirements 41 Wisenet Client Login 41 Live Interface

52 Troubleshooting 54 Specifications 56 Dimension 57 Open Source Announcement

SAFETY INSTRUCTION

● OVERVIEW OF NVR

Please carefully read the following safety instruction so as to avoid personal injuries and prevent the equipment and other connection devices from being damaged.

1. Please use the power supply enclosed or specified by the manufacturer.

Never operate the equipment by using unspecified power supply.

Never push objects of any kind thr

Do not put the equipment in a dusty location.

4. Do not place the equipment under the rain or humid envir

If the equipment is accidentally in contact with water support.

Keep the surface of the equipment clean and dry.

Use a soft damp cloth to clean the outer case of the NVR. (Do not use liquid aerosol cleaners.)

Do not operate if any problems are found. If there is a strange smell or sound fr

Do not try to remove the NVR cover to avoid electrical shock.

8. Handle with care.

If NVR does not work properly, please contact technical support for r

Install and place the equipment in a well ventilated area. The NVR system includes a HDD, which produces large amount of

heat during operation. As a result, do not block the ventilation vents (on the top, bottom, sides and the back of the NVR).

10. The power adapter should only be connected to the NVR. Do not connect it to additional equipment or else the NVR may

restart repeatedly due to insufficient power

Do not install near any heat sources such as radiator, stove, and other machinery or devices (including speakers) that

11.

produce large amount of heat.

12. If the provided plug does not fit your outlet, please technical support for assistance.

13. Protect the power cord from being walked on or pinched particularly at the plug level and each ends of the

cor

Only use attachments/accessories specified by the manufacturer.

14.

15. Only use the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the system.

When a cart is used, use caution when moving the cart and the device to avoid injury from tip-over

Unplug the device during lightning storms or when unused for long periods of time.

16.

17. Refer all servicing to qualified service personnel. Servicing is required when the device has been damaged in any way, such

as power moisture, does not operate normally, or has been dropped.

-supply cord or plug is broken, liquid has been spilled or objects have fallen onto the device, exposed to rain or

ough openings of NVR so as to avoid electric shock or other accidents.

onment like the basement.

, please unplug the power cable and immediately contact technical

om the NVR, unplug the power cable and contact technical support.

epair or replacement.

Standards Approvals

Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void

the user's authority to operate the equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful

interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits

are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

English _3

-For 195

FCC / Industry

Statement

Exposure

Canada RF

This device must not be co-located or operation in conjunction with any other antenna or transmitter except complying with IC multi-transmitter requirements.

-For camera

This equipment complies with FCC / IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

-Pour la

Ce dispositif ne doit pas etre situe a proximite ou a l'exploitation en conjunction avec une autre antenne ou emetteur, sauf conforme aux exigences IC multi-emetteur.

195

-Pour la camera

Cet équipement est conforme aux limites d’exposition aux rayonnements FCC / IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20cm de distance entre la source de rayonnement et votre corps.

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

This radio transmitter 21482-SNR73207W has been approved by Innovation, Science and Economic Development Canada to operate with the antenna types listed below, with the maximum allowed gain indicated. Antenna types not included in this list whose gain is greater than the maximum gain listed for all types listed are strictly prohibited for use with this device

Le présent émetteur radio 21482-SNR73207W a été approuvé par Innovation, Sciences et Développement

économique Canada pour fonctionner avec les types d'antenne énumérés ci-dessous et ayant un gain admissible maximal. Les types d'antenne non inclus dans cette liste, et dont le gain est supérieur au gain maximal indiqué pour tout type figurant sur la liste, sont strictement interdits pour l'exploitation de l'émetteur.

Antenna Information Informations sur l'antenne Antenna name : 2.4G SMA Antenna Nom de l'antenne: 2.4G SMA Antenna Frequency Range : 2400 ~2485 MHz Gamme de fréquence: 2400 ~ 2485 MHz Impedance : 50 (Ω) Impédance: 50 (Ω) Gain(dBi) : 5.50 Connector Type : SMA Type de connecteur: SMA Polarization : Linear,Vertical Polarisation: linéaire, verticale

dBi Gain (dBi): 5.50 dBi

FRONT PANEL

Overview of NVR

NVR is short for Network Video Recorder.

Type Key or indicator Identification Functions

b c d e

Status lamp

IR port Receive IR signal from Remote Controller.

USB port USB USB USB port

REC indicator REC

Network indicator NET Display network connection and data transfer status.

Power indicator PWR If the "Blue" indicator is on, NVR is getting power normally.

a b c

USB

d e

If the "Red" indicator flashes, the hard drive is being read or written to.

The red light will illuminate when HDD is installed.

4_ Overview of NVR

REAR PANEL

● OVERVIEW OF NVR

SNR-73207W

CAUTION

RISK OF ELECTRI SHOCK

DO NOT OPEN

CAUTION : TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT OPEN COVERS. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

WARNING : TO PREVENT FIRE OR SHOCK HAZARD. DO NOT EXPOSE UNITS NOT SPECIFICALLY DESIGNED FOR OUTDOOR USE TO RAIN OR MOISTURE.

WAN

HDMIVGA

ca d e f g

d e f g

Physical Interface Connection

Ground connection

A terminal to connect a separate ground cable.

Make sure to add a ground cable in order to use the equipment safely.

Antenna Receive signal from wireless camera.

WAN: (RJ45) Network port

Connect with WAN, Ethernet cable.

VGA port Connect with VGA display devices, such as PC monitor.

HDMI Connect with HDMI display devices, such as PC monitor.

USB port Connect with USB.

Power port Connect with the power supply DC12V 2A, included with the device

English _5

REMOTE CONTROLLER

Overview of NVR

Operation of remote controller

Channel select Numeric key

Multiple display mode

Select key/Edit key

ALL

SEL

Numeric key

Enter into Main menu/Exit

SUBMENU

Go to Submenu

Up arrow key

Left/Right key; Decrease/Increase parameter value of

Enter into record search menu/Play key

There is no function of Mute button.

SNR-73207W is a 4 channel NVR. Please press 1 to 4 key to select channel.

control bar.

Rewind key

Record key

Down arrow key

Forward key

Stop manual record; stop playing

Pause key

6_ Overview of NVR

INSTALL HARD DRIVE

● OVERVIEW OF NVR

HDD is pre-installed. If you want to replace hard disk drive, please refer to the following instruction. Please do not remove the hard drive when NVR

is operating.

Installation of Hard Drive

1. Using a screwdriver, remove the screws from the side and back

panels.

2. Remove the top cover.

CAUTION : TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT OPEN COVERS. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

WARNING : TO PREVENT FIRE OR SHOCK HAZARD. DO NOT EXPOSE UNITS NOT SPECIFICALLY DESIGNED FOR OUTDOOR USE TO RAIN OR MOISTURE.

HDMI

VGA

WAN

CAUTION

RISK OF ELECTRI SHOCK DO NOT OPEN

3. Connect data and power cables of hard drive to the motherboard.

Mount the hard drive by mounting it onto the rack and connecting the power and data cables.

4. Multiple groups of screw mounting holes are provided on the

bottom of the NVR. Screw the hard drive in place according to the size of your hard drive.

CAUTION : TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT OPEN COVERS. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

WARNING : TO PREVENT FIRE OR SHOCK HAZARD. DO NOT EXPOSE UNITS NOT SPECIFICALLY DESIGNED FOR OUTDOOR USE TO RAIN OR MOISTURE.

USB

1 7

CAUTION

RISK OF ELECTRI SHOCK DO NOT OPEN

REC NET PWR

HDMI

VGA

WAN

REC NET PWR

USB

English _7

CONNECT EXTERNAL EQUIPMENT

Overview of NVR

Connect your monitor to the NVR using the VGA or HDMI video cable. Connect NVR to the power supply adapter provided. After all connections are completed, plug the NVR in to perform function checks.

The appearance of power adaptor differs depending on sales region.

CAUTION

RISK OF ELECTRI SHOCK

DO NOT OPEN

CAUTION : TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT OPEN COVERS. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

WARNING : TO PREVENT FIRE OR SHOCK HAZARD. DO NOT EXPOSE UNITS NOT SPECIFICALLY DESIGNED FOR OUTDOOR USE TO RAIN OR MOISTURE.

WAN

HDMIVGA

CONNECT NVR

Images may differ depending on the model.

Camera’s shape can be different depending on AIO Kit you purchased.

8_ Overview of NVR

CAUTION

RISK OF ELECTRI SHOCK

DO NOT OPEN

CAUTION : TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT OPEN COVERS. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

WARNING : TO PREVENT FIRE OR SHOCK HAZARD. DO NOT EXPOSE UNITS NOT SPECIFICALLY DESIGNED FOR OUTDOOR USE TO RAIN OR MOISTURE.

HDMI

VGA

WAN

NVR Boot up

● NVR BOOT UP

SYSTEM INITIALIZATION

After connecting the NVR power cable to wall outlet, the NVR system initializing screen will appear.

It may take 40 seconds to start up, and the screen may beep 5~6 times.

LOGIN

1. The login dialog appears.

2. The password setting window appears for the first time. If you have

changed your password, enter your new password.

3. Click the [Apply] button.

Please create a user name and password for your device. Password MUST

be 8~13 characters long. When password is 8~9 characters long, it should be with at least a combination of letters, digits and special symbols. If it is 10~13 characters long, it should be with at least a combination of two types of characters. 4 or more contiguous or repeated characters or key arrangement are prohibited, for example 1111, 1234, abcd, qwerty.

STARTUP WIZARD

After the NVR startup is complete, the startup wizard will display.

Wizard setting menu includes: Network, Date/Time, Disk, Resolution, Mobile and System summary.

English _9

Use Virtual Keyboard

NVR Boot up

Virtual keyboard window will be displayed for input. Click on the desired characters to apply them. Press < input of upper-case letters. Press < keyboard. For input of password, use letters and special characters other than <\> and <">.

Network (DHCP): In DHCP mode the router will automatically assign

an IP address to NVR. If the NVR fails to obtain an IP address, r to the NVR Router Guide. If the problem still cannot be resolved, contact technical support.

Date/Time: Set the date, time, date format, time, NTP, DST

> again to switch to input of special characters. The virtual keyboard is used in the same way as with physical

efer

> to switch to

Disk: Any new disk connected must be formatted before use. Click

on "Select" to highlight the hard drive to be formatted. Click on "Format HDD" and the user login box will appear to log in. Click on "OK" to format the disk when the "Entire Data Will Be Erased. Do You Want To Continue?" dialog box appears. Formatting process is complete when the progress bar is full.

10_ NVR Boot up

. Enter the password

4. Resolution : Select the resolution for the VGA output or HDMI output

● NVR BOOT UP

of your monitor.

5. Mobile : If you scan a QR code using WiseView, the device ID

displayed in the NVR will be automatically reflected in the Mobile Viewer ID, and you can use the Mobile Viewer immediately by entering the password of the NVR.

6. Summary : Shows system and network status of NVR.

7. Click on "Finish" to finish setting of startup wizard.

You can click on "Don't show this window next time" if you do not wish to

have the wizard setting to appear next time.

English _11

MAIN INTERFACE

NVR Boot up

In real-time preview mode: right click on any area to access the desired menu. Right click on it to open a context menu, whose menu items may vary depending on the specific condition, such as sign-in, sign-out, split screen mode and various operation conditions.

Left click on any channel to access shortcut menu, where operations such as image capture, recording and image zoom-in are available.

a b c d

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f h

l m on p qrs

The video recording marks are as shown below:

: means common Recording.

: means Motion detection recording.

: means PIR detection. The PIR sensor might not work if there is a window or it rains.

Component Name Function

Channel Name Display channel name

Date & Time Display current date and time

The WiFi signal icon The level of the signal, strong or weak.

Video Loss Wireless Camera is off-line.

Manual Recording Enable or disable manual recording

Manual Capture Make a snapshot of current video

Instant Playback Make playback of the last 5 minutes of the video

Zoom Hold and drag mouse cursor to select a frame of current video to zoom in.

Color Setting Set hue, brightness, contrast and saturation of current channel.

12_ NVR Boot up

Component Name Function

● NVR BOOT UP

Zoom Hold and drag mouse cursor to select a frame of current video to zoom in.

Do the pairing of camera and NVR.

Pair

Main Menu Access the main menu

4-Channel Layout Display four channels of video.

Auto SEQ Press this button to switch the screen mode in sequence.

Play Access video retrieval page.

Stream Switch HD or SD optional.

Connection state

Manual mode Sets manual recording mode.

System System Information.

If you click the icon of each channel and press the Pair button on the camera within 30 seconds, the camera and NVR are manually paired.

Displays the network connection status.

connect fail : Not connected WAN.

not connect : Not connected physically.

connect success : connected WAN.

English _13

NVR Menu

POPUP MENU

After finishing system initialization, right click the mouse on preview interface or slide the mouse to the bottom of screen to enter into Pop-up Menu. Now you could perform parameter setting and operate on Main Menu, Multi-screen, Record Search, Sequence and Brightness settings.

The options in the pop-up menu may vary slightly according to different parameter settings and application environment. The options in the menu will be explained in detail in the following chapters.

14_ NVR Menu

MAIN MENU GUIDE

● NVR MENU

Setup

Channel

Record

Alarm

Network

Channel

Live

Motion

Video Cover

Record

Capture

Motion

Exception

General

DDNS

Wireless Camera

Wireless Channel

Record

Record Schedule

Capture

Capture Schedule

General

Port Configuration

Email Configuration

Email Schedule

Device

System

Disk

Cloud Storage

General

Multi-User

Maintenance

IP Camera Maintain

Information

General

Date and Time

Output Configuration

Log

Load Default

Upgrade

Auto Upgrade

Parameter Management

Auto Reboot

Upgrade

Load Default

Information

Network State

English _15

SETUP

NVR Menu

On LIVE mode, click the mouse left button, or [Menu] button on the remote controller, or click [ ] icon on the toolbar to enter the main menu screen.

If system interface is locked, refer to page 33 to unlock by entering your password. In Main Menu mode, you can make settings for Parameter, Record Search, Device, System, Advanced and Shutdown.

Channel

Wireless Camera

Go to "Setup" ; "Channel" ; "Channel" ; "Wireless Camera" to enter into the following menu.

•

Channel : Channel of wireless camera.

•

Pair : Click the channel button to do pairing.

•

White light : Enables the white light illuminator function of the camera.

•

Camera Version : Wireless Camera firmware version.

•

State : Shows the network connection status of the camera.

Wireless Channel

Go to "Setup" ; "Channel" ; "Channel" ; "Wireless Channel" to enter into the following menu.

•

Region : You can select Region.

- US : The Americas

- EU : Europe

- Others : Other areas

•

Wireless Band Selection : Auto or Manual optional. Auto is recommended.

※

If your video is interrupted and video loss occurs in the Auto mode, c

hange it to the Manual mode, and select a channel with

no interference.

•

Wireless Channel Selection : Select the channel in the dropdown list.

16_ NVR Menu

Live

● NVR MENU

Go to "Setup" ; "Channel" ; "Live" to enter into the interface.

•

Covert : Enable/Disable Video hiding.

•

Channel Name : Set the channel name to be displayed on the live screen.

•

Show Name : Showing Channel name

•

Date Format : Select the date format to be displayed on the live screen.

•

Time Format : Select the time format to be displayed on the live screen.

•

Record Time : Enable or disable displaying system time in recording.

•

Signal Strength : Select whether to display the network signal strength on the live screen.

•

RGB : Adjust the chromaticity of video

•

Brightness : Adjust the brightness of video

•

Contrast : Adjust the contrast of video

•

Saturation : Adjust the saturation of video

Click [ ] to display the detailed setting window.

English _17

Motion

NVR Menu

Go to "Setup" ; "Channel" ; "Motion" to enter into the interface.

•

Channel : Select Channel.

•

Use : Sets the use of motion detection. You can select either Motion only or Motion And PIR.

•

Sensitivity : Support 1-8 level, 8 is the highest level.

•

Motion Zone : Set an area where motion is detected.

The PIR sensor might not work if there is a window or it rains.

Click [ ] to display the detailed setting window.

Video Cover

Go to "Setup" ; "Channel" ; "Video Cover".

Privacy Zone is to block certain area(s) in the camera's field of view on live video of selected channel.

1. Click “Enable Privacy Zone” and select the number of the

Area(s) to be blocked.

2. Adjust the position and zone of the Area(s).

•

You can adjust the range of the privacy zone by clicking and dragging the lower right corner of each area box.

3. Click "Apply" to save the setting.

18_ NVR Menu

Record

● NVR MENU

Record

Go to "Setup" ; "Record" ; "Record" ; "Record" to enter into the interface.

•

Record : Enable/disable record

•

Resolution : Set the desired recording resolution.

•

Video Encode Type : Select the video compression method.

Record Schedule

Go to "Setup" ; "Record" ; "Record" ; "Record Schedule" to enter recording schedule for the NVR.

Schedule interface

Select the channel and the date to be set. One week's schedule can be set.

The record schedule of the current channel can be copied to any other channel or all channels.

After selecting either "Normal" or "Motion", click the boxes you want or drag over multiple boxes of the time you want to fill/unfill the selected boxes with color. The color-filled boxes indicate that the Record Schedule of the selected channel is set.

In the Record menu and Record Search menu, when no colors are

presented, it means there are no recordings during that time;

“Green” stands for normal record and “yellow” stands for motion record.

English _19

Capture

NVR Menu

Go to "Setup" ; "Record" ; "Capture" ; "Capture".

•

Channel : Select capture channel

•

Enable Capture : Enable/Disable auto capture.

•

Stream Type : Select MainStream or SubStream.

•

lnterval : 4s / 8s / 25s / 1Min / 10Min / 30Min / Hour

•

Manual Capture : Enable/Disable manual capture

You can click on the icon [ ] in the live window to manually capture

the image with your mouse.

Capture Schedule

Go to "Setup" ; "Record" ; "Capture" ; "Capture Schedule".

•

Normal : Conventional capture setting

•

Motion : Motion detect capture setting

20_ NVR Menu

+ 47 hidden pages

Hanwha Techwin SNR73207W User Manual

Overview of NVR

CONTENTS

SAFETY INSTRUCTION

FRONT PANEL

REAR PANEL

REMOTE CONTROLLER

INSTALL HARD DRIVE

CONNECT EXTERNAL EQUIPMENT

CONNECT NVR

NVR Boot up

SYSTEM INITIALIZATION

LOGIN

STARTUP WIZARD

MAIN INTERFACE

NVR Menu

POPUP MENU

MAIN MENU GUIDE

SETUP