Hanwha Techwin SNP-6230RH User manual

NETWORK CAMERA

User Manual

SNP-6230RH

Network Camera

User Manual

Copyright

©2015 Hanwha Techwin Co., Ltd. All rights reserved.

Trademark

Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their respective company.

Restriction

Copyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed or changed, partially or wholly, without formal authorization.

Disclaimer

Samsung makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility. Samsung reserves the right to change the contents of this document without prior notice.

Design and specifications are subject to change without prior notice.

The initial administrator ID is “admin” and the password should be set when logging in for the first time. Please change your password every three months to safely protect personal information and to prevent the damage of the information theft.

Please, take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.

overview

Important Safety Instructions

1.	Read these instructions.
2.	Keep these instructions.
3.	Heed all warnings.	●
4.	Follow all instructions.	overview
5.	Do not use this apparatus near water.
6.	Clean only with dry cloth.
7.	Do not block any ventilation openings, Install in accordance with the manufacturer’s
8.	instructions.
	Do not install near any heat sources such as radiators, heat registers, stoves, or other
9.	apparatus (including amplifiers) that produce heat.
	Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
	plug has two blades with one wider than the other. A grounding type plug has two
	blades and a third grounding prong. The wide blade or the third prong are provided for
	your safety. If the provided plug does not fit into your outlet, consult an electrician for
10.	replacement of the obsolete outlet.
	Protect the power cord from being walked on or pinched particularly at plugs,
11.	convenience receptacles, and the point where they exit from the apparatus.
	Only use attachments/ accessories specified by the manufacturer.
12.	Use only with the cart, stand, tripod, bracket, or table specified by
	the manufacturer, or sold with the apparatus. When a cart is used,
	use caution when moving the cart/apparatus combination to avoid
13.	injury from tip-over.
	Unplug this apparatus during lighting storms or when unused for
14.	long periods of time.
	Refer all servicing to qualified service personnel. Servicing is required when the
	apparatus has been damaged in any way, such as power-supply cord or plug is
	damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus
15.	has been exposed to rain or moisture, does not operate normally, or has been dropped.
	This product is intended to be supplied by Power Unit marked “Class 2” or “LPS” and
	rated 24 Vac, 6 A.

English _3

overview

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT.

Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.

To prevent injury, this apparatus must be securely attached to the Wall/ceiling in accordance with the installation instructions.

CAUTION

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN

CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.

DO NOT REMOVE COVER (OR BACK).

NO USER SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

EXPLANATION OF GRAPHICAL SYMBOLS

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating

and maintenance (servicing) instructions in the literature accompanying the product.

4_ overview

Battery

Batteries(battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like.

CAUTION

Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.

These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.

The CVBS out terminal of the product is provided for easier installation, and is not recommended for monitoring purposes.

Please use the input power with just one camera and other devices must not be connected.

The ITE is to be connected only to PoE networks without routing to the outside plant.

overview ●

English _5

overview

Please read the following recommend safety precautions carefully.

yyDo not place this apparatus on an uneven surface. yyDo not place this apparatus near conductive material. yyDo not attempt to service this apparatus yourself. yyDo not install near any magnetic sources.

yyDo not block any ventilation openings. yyDo not place heavy items on the product. yyDo not expose the camera to radioactivity.

User’s Manual is a guidance book for how to use the products. The meaning of the symbols are shown below.

yyReference : In case of providing information for helping of product’s usages

yyNotice : If there’s any possibility to occur any damages for the goods and human caused by not following the instruction

Please read this manual for the safety before using of goods and keep it in the safe place.

6_ overview

CONTENTS

overview	9	Product Features
3	3	Important Safety Instructions
	10	Recomended PC Specifications
	11	Recomended SD/SDHC/SDXC
	11	Memory Card Specifications
		NAS recommended specs
	12	What’s Included
	13	At a Glance

installation & connection

16

network connection and setup

31

18	Connecting with other Device
20	Installation
28	Inserting/Removing a SD Memory
30	Card
	Memory Card Information
	(Not Included)
31	Connecting the Camera Directly
32	to Local Area Networking
	Connecting the Camera Directly
	to a DHCP Based DSL/Cable
33	Modem
	Connecting the Camera Directly
34	to a PPPoE Modem
	Connecting the Camera to a
	Broadband Router with the
35	PPPoE/Cable Modem
	Buttons used in IP Installer
36	Static IP Setup
40	Dynamic IP Setup
41	Port Range Forward (Port Mapping)
43	Setup
	Connecting to the Camera from a
43	Shared Local PC
	Connecting to the Camera from a

Remote PC via the Internet

overview ●

English _7

overview

web viewer

44

setup screen

61

appendix

137

44Connecting to the Camera

45Password setting

46Login

47Installing STW WebViewer Plugin

49Using the Live Screen

54Playing the recorded video

61	Setup
61	Basic Setup
71	PTZ setup
84	Video & Audio setup
98	Network Setup
107	Event Setup
112	NAS (Network Attached Storage)
130	guide
	System Setup
136	Viewing profile information
137	DIP Switch Setting
139	Camera Wiring
140	Specification
145	Product Overview
146	Troubleshooting
148	Open Source Announcement

8_ overview

Product Features

•• Full HD Video Quality

•• Multi-Streaming

This network camera can display videos in different resolutions and qualities simultaneously using different CODECs.

•• Web Browser-based Monitoring

Using the Internet web browser to display the image in a local network environment.

•• Alarm

If an event occurs, the camera sends the relevant videos to the e-mail address or the FTP server registered by the user, saves them in an SD card or NAS, or sends the signal to the alarm output terminal.

•• Tampering Detection

Detects tempering attempts on video monitoring.

•• Motion Detection

Detects motion from the camera’s video input.

•• Intelligent Video Analysis

Analyzes video to detect logical events of specified conditions from the camera’s video input.

•• Face Detection

Detects faces from the camera’s video input.

•• Audio Detection

Detects sound louder than a certain level specified by user.

•• Auto Detection of Disconnected Network

Detects network disconnection before triggering an event.

•• ONVIF Compliance

This product supports ONVIF Profile-S.

For more information, refer to www.onvif.org.

overview ●

English _9

overview

Recomended PC Specifications

•• CPU : ‌Intel Core 2 Duo 2.6 GHz or higher (for using 1920x1080 30 fps) Intel Core i7 2.8 GHz or higher (for using 1920x1080 60 fps)

`` Web Plug-in is optimized to SSE 4.1 Instruction Set.

•• Resolution : 1280X1024 pixels or higher (32 bit color)

•• RAM : 2GB or higher

•• Supported OS : Windows XP / VISTA / 7 / 8, MAC OS X 10.7

•• Supported Browser : Microsoft Internet Explorer (Ver. 8~11),

Mozilla Firefox (Ver. 9~19), Google Chrome (Ver. 15~25),

Apple Safari (Ver. 6.0.2(Mac OS X 10.8, 10.7 only), 5.1.7) *Mac OS X Only

`` Windows 8 is supported only in the Desktop mode.

`` Neither a beta test version unlike the version released in the company website nor the developer version will be supported.

`` It is recommended to connect to IPv6 in Windows 7.

`` The camera does not support Internet Explorer Compatability View settings. `` For Mac OS X, only the Safari browser is supported.

•• Video Memory : 256MB or higher

JJ``

``

``

If the driver of the video graphic adapter is not installed properly or is not the latest version, the video may not be played properly.

For a multi-monitoring system involving at least 2 monitors, the playback performance can be deteriorated depending on the system.

It is advisable to use Intel Core 2 Duo 2.93GHz or higher in a multi-browser environment.

10_ overview

Recomended SD/SDHC/SDXC Memory Card

Specifications

•• Recommended capacity : 4GB ~ 64GB

•• For your camera, we recommend you use a memory card from the following manufacturers:

SD/SDHC/SDXC Memory Card : Sandisk, Transcend

•• For the framerate below 30 fps, it is recommended to use the specification memory card of Class 6 or higher.

•• For the framerate over 31 fps, it is recommended to use the specification memory card of Class 10 UHS or higher.

NAS recommended specs

•• Recommended capacity : 200GB or higher is recommended.

•• Simultaneous access : One unit of NAS can accept a maximum of sixteen camera accesses.

•• For this camera, you are recommended to use a NAS with the following manufacturer’s specs.

	Recommended products	Available sizes
	Netgear NAS	A maximum of 16 cameras can access simultaneously.
	Synology NAS	A maximum of 16 cameras can access simultaneously.
JJ``	When you use Netgear’s NAS equipment, do not allocate the capacity for use.
`	If you use NAS equipment for purposes other than video saving, the number of accessible
`	cameras may be reduced.

overview ●

English _11

overview

What’s Included

Please check if your camera and accessories are all included in the product package.

Appearance	Item Name	Quantity	Description
	Main Body	1
	Instruction book,	1
	Installer S/W CD
	Quick Guide	1
	(Optional)
	Warranty card	1
	(Optional)
	Cable for the testing monitor	1	Used to test the camera connection to a
			portable display device
	Hexagon screw	3	Used for attaching the installation base to
			the camera
	L Wrench	1	Used for fixing the installation base after
			attaching it to the camera
	Installation base	1	Bracket for mounting outdoors
	Waterproofing accessory	1	Install and use where there is high humidity.

12_ overview

At a Glance

Appearance

c

a

b

overview ●

Item	Description
a Main unit	Protects the internal PTZ mechanism from the direct sunlight, rain or
	external impact.
b Shield cover	Shield cover for the lens and unit protection.
c Safety Cable	The cable prevents the product from dropping during installation.

English _13

overview

Inside

a b

c

d e

	Item		Description
	SD Memory Card	Compartment for the SD memory card.
		MM Refer to <Inserting/Removing a SD Memory Card> for the SD
a Compartment
		memory card insertion position. (page 28)
		The camera is reset to factory initialization condition.
b	Initialization Switch	MM ``	For details, refer to <Upgrade / Reboot>. (page 131)
		``	Refer to <Inserting/Removing a SD Memory Card> for the
			switch position. (page 28)
c Illumination Sensor		Detects incoming light to control the IR LED.
d IR LED		These infrared LED’s are controlled by the illumination sensor.
e Lens		Lens for the camera.

14_ overview

Bottom View of Installation	Inner View of Installation Base
Base	d ef g h

						2.NC
						2.N0
						2C0M
						1.NC
						1.N0
D+						1C0M
-D						GND
TXD+			AUDIO_IN	AUDIO_OUT		IN4
TXD						IN3
-
GND						GND
						IN2
NO.A						IN1
1143Н		1143Н		1143Н
AXICOM IMO3	5VDC	AXICOM IMO3	5VDC	AXICOM IMO3	5VDC

Alarm1 ON

Alarm2 ON

overview ●

	a	b c
Item	Description
Communications	Used for RS-485/422 communications.
a and AUX Ports
b Audio Input Port	Used to connect the audio input cable.
c Audio Output Port	Used to connect the audio output cable.
d Video Out Port	Analog video output port. (for installation)
e SetupCommunicationsSwitch	Communication method and terminal value are set up.
f ConnectionsNetwork	Used to connect the LAN cable. (10/100Mbps supported)
g Power Port	Used to connect the power.
h Alarm I/O Port	Used to connect the alarm I/O cable.

English _15

installation & connection

`` Camera Wiring Interface Board

For the camera wiring, please refer to the picture below.

	Power Supply
	AC24V 6A
Video	Power Input
Output	Ground

						2.NC
						2.N0
						2C0M
						1.NC
						1.N0
D+						1C0M
-D						GND
TXD+			AUDIO_IN	AUDIO_OUT		IN4
TXD						IN3
-
GND						GND
						IN2
NO.A						IN1
1143Н		1143Н		1143Н
AXICOM IMO3	5VDC	AXICOM IMO3	5VDC	AXICOM IMO3	5VDC

Alarm1 ON

Alarm2 ON

Alarm

Alarm output

Alarm Input

ETHERNET	Audio IN	Audio OUT
Communications and AUX
D+ D- TXD+ TXD-	GND A.COM A.NO
Refer to Control Signal		AUX Output
Connection Diagram

16_ installation & connection

JJ`` The maximum power capacity of the alarm and AUX outputs is 30VDC/2A, 125VAC/0.5A, and 250VAC/0.25A.

`` When connecting alarm input and output cables, be sure to connect one cable to each terminal respectively.

`` To connect products over the camera’s capacity, please use an additional relay device.

`` Connecting the power connector and GND incorrectly to the alarm out port may lead to fire and damage the camera.

connectionin&sta●ationll

English _17

installation & connection

Connecting with other Device

Preparing Adapter and Cable

JJ`` Connectoutlet. the camera to the power adaptor. Then, plug the power cord of the adaptor to the wall

IN1 IN2 GND IN3 IN4 GND 1C0M 1.N0 1.NC 2C0M 2.N0 2.NC

Check out the rated voltage and current before making connections.

		Rated Power	Allowable Input Voltage	Current Consumption
		AC 24V	AC 22V ~ 26V	6 A
JJ``		The product cannot be used at -50°C or below ambient temperature.
`		The product may not be defrosted depending on the installation area at -50°C.
`
`		Leave the product always turned on to maintain the internal temperature of -10°C or higher.
`
`		After the product is left alone under a low temperature environment, it will take up to 3 hours to
`		normally operate.
`		The zooming speed of the IR dimmer may slow down at -40°C or lower environment.
`
`		If the product is turned on after being exposed to -40°C or below environment for some time,
`		reset the time.

18_ installation & connection

Electrical Resistance of Copper Wire at [20°C (68°F)]
	Copper Wire Gauge (AWG)		#24(0.22mm2)	#22(0.33mm2)	#20(0.52mm2)	#18(0.83mm2)
		Resistance (Ω/m)	0.078	0.050	0.030	0.018
		Drop Voltage (V/m)	0.028	0.018	0.011	0.006
	Recommended Distance (m)		Less than 20	Less than 30	Less than 30	Less than 30
`	As shown in the table above, you may encounter a voltage-sag depending on the wire length.
`	If you use an excessively long wire for camera connection, the camera may not work properly.
	--	Camera Operating Voltage: AC 24V±10%
	--	Voltage drop measurements on the chart above may vary depending on the type and manufacture of
		the copper cable.

Ethernet Connection

Connect the Ethernet cable to the local network or to the Internet.

Connecting the installation monitor

Connect the cable to the camera’s rear video output terminal and the installation monitor’s video input terminal.

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AXICOM IMO3 5VDC

AXICOM IMO3 5VDC

AXICOM IMO3 5VDC

Monitor

`` The wiring varies depending on your monitor type and peripheral devices; please refer to the user manual for each device.

`` Please make sure the monitor and camera are turned off when connecting them.

English _19

installation & connection

JJ``

``

``

``

This product is a network camera that transfers video over a network; the video output terminal is used to set the imaging range of the camera at installation.

Using the terminal for monitoring purposes may cause problems such as degradation in video quality.

It is not suitable for 24-hour monitoring using professional CRT monitors or TFT/LCD portable monitors.

Use the network transfer screen for 24-hour monitoring and storage.

Installation

Preparing & Installing Camera Bracket

For installation guidelines for brackets and housings, refer to the installation manual that is enclosed with the bracket or housing.

`` Available Bracket Models

	Model	Item
	SBP-300WM1	Wall Mount
	SBP-300WM
	SBP-300CM	Ceiling Mount
	SBP-300LM	Parapet Mount
	SBP-300KM	Corner Mount
	SBP-300PM	Pole Mount

MM`` See “Optional Accessories for Installation” for the appearance of each bracket (unbundled). (page 24)

20_ installation & connection

Installing by wall mount

`` Fix the installation base with the bracket

1.Fix the base with the bracket by turning it clockwise.

2.As shown in the picture below, gently press and lift up the handle of the hinged door on the bottom of the installation base. Please refer to the “Camera Wiring Interface Board” on page 16, connect the wires.

JJ`` Do not connect the camera to a power outlet until the installation is complete. Supplying power while the installation is in progress may cause fire or damage the product.

MMCheck cable connection method and install.
``	Note that BUSHINGs are provided for outdoor
	installations where exposed to a moisture	BUSH
	condition through the PIPE or MOUNT, install
	the HOUSING using the BUSHING to prevent
	moisture entering.	BUSH

-- Apply grease of proper dose on the BUSHING

before assembling, and run cables through each hole of the bushings. Use PINS to stop up empty holes having no cable running.

-- Assemble the BUSHING to the top side of HOUSING’s inside as shown in the diagram below. At the moment, apply pressure evenly on the BUSHING to secure it tightly to the HOUSING as shown in the diagram.

connectionin&sta●ationll

Knob

POWER POE+or Ethernet cable

POWER(AC24V)(AC24V)

ETC CABLE

BUSH

HOUSING

PIN

BUSH

HOUSING OR

MOUNT

INTERFACE

BUSH

English _21

installation & connection

3. Connect the camera safety wire to the installation base.

Safety Cable

4. Assemble Camera and Installation Base Assemble the installation base and camera by matching the installation direction guides.

5. Attach Camera

Turn the camera frame counterclockwise until the protrusions on the camera frame and installation base become matched perfectly.

22_ installation & connection

6.Secure Camera and Installation Base

As shown in the picture below, secure the installation base and camera using 3 hexagon screws.

connectionin&sta●ationll

Notes for Waterproofing

This model is an integrated housing product for outdoor installation.

`` When combining the main body and the wall mount for installation on the wall

1.Install the wall mount on the vertical wall. When it is installed on an inclined wall, moisture may permeate into the main body through the external cable.

2.Wrap the screw part of the housing with a sufficient amount of Teflon tape for assembly.

3.Please make sure that the gasket is not disassembled from the shield cover when the shield cover is separated and mounted on the housing body.

4.Install the wall mount adapter for waterproofing, and apply the silicon sealant between and around the wall and wall mount for sealing.

JJ`` Take particular caution to ensure that there is proper sealing if the installed side is not flat.

Concrete wall

Silicon sealant

Wall mount

Screw	Teflon tape
unit

Shield gasket

English _23

installation & connection

`` When combining the main body and the ceiling mounting adaptor for installation on the wall

1. Wrap the screw part of the housing		Concrete ceiling
with a sufficient amount of Teflon tape
for assembly.
2. Please make sure that the gasket is	Ceiling mount	Silicon
not disassembled from the shield cover
when the shield cover is separated and	adapter	sealant
mounted on the housing body.	Ceiling board
3. Install the ceiling mount adapter for	Screw
waterproofing, and apply the silicon
sealant between and around the wall	unit	Teflon tape
and ceiling mount for sealing.
JJ`` Take particular caution to ensure that
there is proper sealing if the installed side
is not flat.
		Shield gasket

Optional Accessories for Installation

For your easier installation, you can purchase appropriate optional accessories available.

1. If installing the camera on the wall

•• Wall mount (SBP-300WM1)

24_ installation & connection

•• Wall mount (SBP-300WM)

connectionin&sta●ationll

2.If installing the camera on the ceiling

•• Ceiling Mount (SBP-300CM)

3.If installing the wall mount (SBP-300WM/SBP-300WM1) on an at least 80mm-long cylinder

•• Pole Mount (SBP-300PM)

English _25

installation & connection

4. If installing the wall mount (SBP-300WM/SBP-300WM1) on a corner of the wall

•• Corner Mount (SBP-300KM)

5. If installing on a building rooftop

•• Parapet Mount (SBP-300LM)

26_ installation & connection

`` Mount Joint

connectionin&sta●ationll

Wall mount (SBP-300WM1)

Wall mount (SBP-300WM)

Ceiling Mount (SBP-300CM)

Parapet Mount (SBP-300LM)

English _27

installation & connection

Inserting/Removing a SD Memory Card

JJ`` Disconnect the power cable from the camera before inserting the SD memory card.

`` Tighten the screws when assembling the camera body, shield cover and SD holder bracket to prevent moisture penetration.

`` When mounting or dismounting an SD memory card, place the main body on the floor first to prevent part loss and falling accident.

Inserting a SD Memory Card

1. Separate with hands the screws in front of and on the rear of the shield cover.

2.Unfasten four screws by turning them counterclockwise using a driver to separate the shield cover.

3. Unfasten two screws on the SD holder bracket by turning them counterclockwise using the driver.

JJ`` Do not remove the screws.

28_ installation & connection

4. Pull up the SD holder bracket and push the SD memory card to the arrow direction as shown in the figure.

JJ`` Do not insert the SD memory card while it’s upside down by force. Otherwise, it may damage the SD memory card.

5.Assemble the camera in the reverse order of disassembly after the SD memory card is inserted.

JJ`` Tighten the screws when assembling the camera to prevent moisture penetration.

Removing a SD Memory Card

Gently press down on the exposed end of the memory
card as shown in the diagram to eject the memory card
from the slot.
JJ``	Pressing too hard on the SD memory card can cause
	the card to shoot out uncontrollably from the slot when
	released.
`	To turn off the camera or remove the SD memory card,
`	set the card to <Off> in <Storage> menu and press
	the [Apply (	)] button. (page 108)
`	If you turn off the camera or remove the SD memory card that contains data from the product, the
`	data may be lost or damaged.

connectionin&sta●ationll

English _29

installation & connection

Memory Card Information (Not Included)

What is a memory card?

The memory card is an external data storage device that has been developed to offer an entirely new way to record and share video, audio, and text data using digital devices.

Selecting a memory card that’s suitable for you

Your camera supports SD/SDHC/SDXC memory cards.

You may, however, experience compatibility issues depending on the model and make of the memory card.

For your camera, we recommend you use a memory card from the following manufacturers:

SD/SDHC/SDXC Memory Card : Sandisk, Transcend

Memory cards of 4GB ~ 64GB is recommended for using with this camera.

Playback performance can be affected depending on the speed of memory card, so use the high-speed memory card.

For the framerate below 30 fps, it is recommended to use the specification memory card of Class 6 or higher.

For the framerate over 31 fps, it is recommended to use the specification memory card of Class 10 UHS or higher.

Memory Card Use

SD and SDHC memory cards feature a switch that disables writing data on to the media. Having this switch to the Lock position will prevent accidental deletion of data stored in the memory card but at the same time will also prevent you from writing data on to the media.

30_ installation & connection