Hanwha Techwin SNR73200WN User Manual

NETWORK VIDEO RECORDER

User Manual

SNR-73200WN

Overview of NVR

CONTENTS

OVERVIEW OF NVR

NVR BOOT UP

NVR MENU

WEB APPLICATION MANAGER

2 Contents 3 Safety Instruction 4 Front Panel 5 Rear Panel 6 Remote Controller 7 Install Hard Drive 8 Connect external equipment 8 Connect NVR

9 System Initialization 9 Startup Wizard 12 Registering with DDNS 13 Main Interface

15 Popup Menu 16 Main Menu Guide 17 Main Menu 34 Menu Lock 34 Split Mode 34 Record Search 34 Start Sequence

35 System Environment Requirements 38 Web Application Manager Login 38 Live Interface

2_ Overview of NVR

MOBILE APP

APPENDIX

48 Android Phones/Tablets 49 iPhone/iPad

50 Troubleshooting 52 Specifications 55 Dimension 56 Open Source Announcement

SAFETY INSTRUCTION

Please carefully read the following safety instruction so as to avoid personal injuries and prevent the equipment and other connection devices from being damaged.

1. Please use the power supply enclosed or specified by the manufacturer.

Never operate the equipment by using unspecified power supply.

2. Never push objects of any kind through openings of NVR so as to avoid electric shock or other accidents.

3. Do not put the equipment in a dusty location.

4. Do not place the equipment under the rain or humid environment like the basement.

If the equipment is accidentally in contact with water, please unplug the power cable and immediately contact technical support.

5. Keep the surface of the equipment clean and dry.

Use a soft damp cloth to clean the outer case of the NVR. (Do not use liquid aerosol cleaners.)

6. Do not operate if any problems are found.

If there is a strange smell or sound from the NVR, unplug the power cable and contact technical support.

7. Do not try to remove the NVR cover to avoid electrical shock.

8. Handle with care.

If NVR does not work properly, please contact technical support for repair or replacement.

9. Install and place the equipment in a well ventilated area. The NVR system includes a HDD, which produces large amount of

heat during operation. As a result, do not block the ventilation vents (on the top, bottom, sides and the back of the NVR).

10. The power adapter should only be connected to the NVR. Do not connect it to additional equipment or else the NVR may

restart repeatedly due to insufficient power.

11. Do not install near any heat sources such as radiator, stove, and other machinery or devices (including speakers) that

produce large amount of heat.

12. If the provided plug does not fit your outlet, please technical support for assistance.

13. Protect the power cord from being walked on or pinched particularly at the plug level and each ends of the

cord.

14. Only use attachments/accessories specified by the manufacturer.

15. Only use the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the system.

When a cart is used, use caution when moving the cart and the device to avoid injury from tip-over.

16. Unplug the device during lightning storms or when unused for long periods of time.

17. Refer all servicing to qualified service personnel. Servicing is required when the device has been damaged in any way, such

as power-supply cord or plug is broken, liquid has been spilled or objects have fallen onto the device, exposed to rain or moisture, does not operate normally, or has been dropped.

● OVERVIEW OF NVR

Standards Approvals

Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void

the user's authority to operate the equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful

interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits

are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

English _3

Overview of NVR

FRONT PANEL

NVR is short for Network Video Recorder.

Type Key or indicator Identification Functions

a b c

REC NET PWR

USB

d e

a b c d e

HDD indicator REC If the "Red" indicator flashes, the hard drive is being read or written to.

Status lamp

IR port Receive IR signal from Remote Controller.

USB port USB USB USB port

Net indicator NET Display network connection and data transfer status.

Power indicator PWR If the "Blue" indicator is on, NVR is getting power normally.

4_ Overview of NVR

REAR PANEL

SNR-73200WN

CAUTION

RISK OF ELECTRI SHOCK

DO NOT OPEN

CAUTION : TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT OPEN COVERS. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

WARNING : TO PREVENT FIRE OR SHOCK HAZARD. DO NOT EXPOSE UNITS NOT SPECIFICALLY DESIGNED FOR OUTDOOR USE TO RAIN OR MOISTURE.

WAN

ca d e f gb

Physical Interface Connection

Ground connection

A terminal to connect a separate ground cable.

Make sure to add a ground cable in order to use the equipment safely.

VGA

HDMI

● OVERVIEW OF NVR

12V

Antenna Receive signal from wireless camera.

WAN: (RJ45)

Network port

VGA port Connect with VGA display devices, such as PC monitor.

HDMI Connect with HDMI display devices, such as PC monitor.

USB port Connect with USB.

Power port Connect with the power supply DC12V 2A, included with the device

Connect with WAN, Ethernet cable.

English _5

Overview of NVR

REMOTE CONTROLLER

Operation of remote controller

Channel select Numeric key

Multiple display mode

Select key/Edit key

ALL

SEL

Numeric key

Enter into Main menu/Exit

SUBMENU

Go to Submenu

Up arrow key

Left/Right key; Decrease/Increase parameter value of

Enter into record search menu/Play key

There is no function of Mute button.

SNK-B73040BW is a 4 channel NVR. Please press 1 to 4 key to select channel.

control bar.

Rewind key

Record key

Down arrow key

Forward key

Stop manual record; stop playing

Pause/Step forward key

6_ Overview of NVR

INSTALL HARD DRIVE

HDD is pre-installed. If you want to replace hard disk drive, please refer to the following instruction. Please do not remove the hard drive when NVR

is operating.

Installation of Hard Drive

1. Using a screwdriver, remove the screws from the side and back

panels.

2. Remove the top cover.

CAUTION :

WARNING : TO PREVENT FIRE OR SH

● OVERVIEW OF NVR

12V

HDMI

VGA

WAN

HOCK

S RI CT

CAUTION

L SHOCK

OF K

VICEABLE

RIS DO NOT

ELECTRICA USER SER

G TO QUALIFIED CIN I

SERV

DUCE THE RISK OF

OPEN COVERS. NO

REFER .

IDE

NOT

TS INS

ISTURE.

CAUTION : TO RE

VICE PERSONNEL. D PAR

TO RAIN OR MO

SER

O PREVENT FIRE OR SHOCK HAZARD. DO NOT

UNITS NOT SPECIFICALLY DESIGNED

WARNING : EXPOSE FOR OUTDOOR USE

12V

1 7

SHOCK

CAUTION

EAB

OF ELECTRI

NOT OP

IED

ECTRICAL SHOCK L

QUALIF

O USER SERVIC

E RISK OF E

CING

EN COVERS. N

FER SERVI

ARD. DO NOT

TO REDUCE TH

SIDE. RE

Y DESIGNE

OCK HAZ

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S IN T

ISTURE. ICE PERSONNEL. V

SPECIFICALL

PAR

SER

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E UNITS NOT

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HDMI

VGA

WAN

3. Connect data and power cables of hard drive to the motherboard.

Mount the hard drive by mounting it onto the rack and connecting the power and data cables.

4. Multiple groups of screw mounting holes are provided on the

bottom of the NVR. Screw the hard drive in place according to the size of your hard drive.

PWR

NET

REC

USB

REC

NET

PWR

English _7

Overview of NVR

CONNECT EXTERNAL EQUIPMENT

Connect your monitor to the NVR using the VGA or HDMI video cable. Connect NVR to the power supply adapter provided. After all connections are completed, plug the NVR in to perform function checks.

The appearance of power adaptor differs depending on sales region.

CAUTION

RISK OF ELECTRI SHOCK

DO NOT OPEN

CAUTION : TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT OPEN COVERS. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

WARNING : TO PREVENT FIRE OR SHOCK HAZARD. DO NOT EXPOSE UNITS NOT SPECIFICALLY DESIGNED FOR OUTDOOR USE TO RAIN OR MOISTURE.

WAN

VGA

HDMI

12V

CONNECT NVR

Images may differ depending on the model.

Camera’s shape can be different depending on AIO Kit you purchased.

CAUTION : TO REDUCE DO NOT PARTS I SERVICE

WARNING : TO PR EXPOSE U FOR OUTD

CAUTION

ELECTRI

RISK OF

DO NOT O

THE RISK OF ELECTRICAL SHOCK

OPEN COVERS. NO USER SERVICEABLE NSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.

EVENT FIRE OR SHOCK HAZARD. DO NOT

NITS NOT SPECIFICALLY DESIGNED OOR USE TO RAIN OR MOISTURE.

12V

HDMI

VGA

SHOCK

PEN

WAN

8_ Overview of NVR

NVR Boot up

SYSTEM INITIALIZATION

After connecting the NVR power cable to wall outlet, the NVR system initializing screen will appear.

It may take 40 seconds to start up, and the screen may beep 5~6 times.

STARTUP WIZARD

After the NVR startup is complete, the startup wizard will display.

Wizard setting menu includes: Homepage, admin password setting, hard drive management, video recording schedule, basic system configuration, network setup, e-mail and DDNS setting. You can click on "Don't show this window next time" if you do not wish to have the wizard setting to appear next time.

1. Set Admin Password: Please create a user name and password for your

device. Password MUST be 8~13 characters long. When password is 8~9 characters long, it should be with at least a combination of letters, digits and special symbols. If it is 10~13 characters long, it should be with at least a combination of two types of characters. 4 or more contiguous or repeated characters or key arrangement are prohibited, for example 1111, 1234, abcd, qwerty.

● NVR BOOT UP

Use Virtual Keyboard

Virtual keyboard window will be displayed for input. Click on the desired characters to apply them. Press <Shift> to switch to input of upper-case letters. Press <Shift> again to switch to input of special characters. The virtual keyboard is used in the same way as with physical keyboard. For input of password, use letters and special characters other than <\> and <">.

English _9

NVR Boot up

2. Hard Drive Management: Any new disk connected must be formatted before

use. Click on "Select" to highlight the hard drive to be formatted. Click on "Format HDD" and the user login box will appear. Enter the password to log in. Click on "OK" to format the disk when the "Entire Data Will Be Erased. Do You Want To Continue?" dialog box appears. Formatting process is complete when the progress bar is full.

3. Video Recording Schedule: Select the channel and the date to be set. One

week's schedule can be set. The record schedule of the current channel can be copied to any other channel or all channels.

In the Record menu and Record Search menu, when no colors are presented, it means

there are no recordings during that time.

"Green" stands for normal record and "yellow" stands for motion record.

4. General System Configuration: Set the date, time, date format, time format,

language, video format and menu timeouts.

5. Network Configuration (DHCP): In DHCP mode the router will automatically

assign an IP address to NVR. If the NVR fails to obtain an IP address, refer to the NVR Router Guide. If the problem still cannot be resolved, contact technical support.

10_ NVR Boot up

6. Email Configuration: Receive or Send NVR alarm email and set parameters

like email address, Encryption, email enable, and interval.

•

Encryption: Disable, SSL, TLS and Auto optional. Auto means it can detect the encryption type automatically. It is recommended to set the encryption type as Auto.

•

SMTP Port: Mail sending port used by SMTP (Simple Mail Transfer Protocol). Server is generally Port 25, or Port 465 when SSL is used by Gmail.

•

SMTP Server: Enter the address of the server for the mailbox in use.

•

User Name: Enter a server to connect to. For example, email "aaa@gmail. com" should correspond to server "smtp.gmail.com"

•

Password: Enter the password of the SMTP server user.

•

Sender address: Enter sender's mail address, which must correspond to the server used. For example, mailbox "aaa@gmail.com" should correspond to server "smtp.gmail.com".

•

Receiver 1/2/3: Recipient's mail address, used to receive alarm image and message from NVR side. If system alarms continually and sends Email images frequently, save the images to another location or remove them, so as to avoid excessive space occupation and thereby affect your normal use of mailbox.

•

Interval: A mail will be sent every three minutes by default. If the time interval for mail notification is set too short, email server may deem mails as junk mails, so they cannot be transferred normally.

7. DDNS SETTING. User may set DDNS under network type of PPPoE/Static/

DHCP after applying dynamic domain service. User may remotely access NVR through domain by using browser in the form of http://applied domain: mapped HTTP port number when using DDNS domain name to access NVR.

•

Server address: Select dynamic domain name server provider. Available domain name servers (HANWHA-SECURITY, DDNS_3322, DYNDNS, NO_IP, CHANGEIP, DNSEXIT)

•

Domain: dynamic domain name of the host obtained from dynamic domain name service provider upon registration, for example, NVR2016.no-ip.org

•

User Name: The user name registered upon application for dynamic domain name.

•

Password: The password set upon registration.

•

Click on "Test DDNS". If connection succeeds, it will be indicated that "DDNS Test is Successful!" Perform remote access to NVR by using dynamic domain name, for example, http://ddns.hanwha-security.com/snb5000: HTTP port number (e.g. 19010)

8. Click on "Save" to finish setting of startup wizard.

● NVR BOOT UP

English _11

NVR Boot up

REGISTERING WITH DDNS

To register your product with the Wisenet DDNS

1. Visit the Wisenet DDNS web site (http://ddns.hanwha-security.com) and

2. From the top menu bar, select <MY DDNS>.

3. Click the [Register Product] tab.

4. Enter the product ID.

5. Select a <Type> and specify the <Model>.

6. Specify the product location with a description if necessary.

7. Click [Product Registration].

The product will be added to the product list that you can check.

12_ NVR Boot up

MAIN INTERFACE

In real-time preview mode: right click on any area to access the desired menu. Right click on it to open a context menu, whose menu items may vary depending on the specific condition, such as sign-in, sign-out, split screen mode and various operation conditions.

Left click on any channel to access shortcut menu, where operations such as image capture, recording and image zoom-in are available.

a b c

e g i

f h j

● NVR BOOT UP

k l m n o p q

The video recording marks are as shown below:

means common Recording.

means Motion detection recording.

means Motion detection without recording.

Component Name Function

Channel Name Display channel name

Date & Time Display current date and time

The signal icon The level of the signal, strong or weak.

Video Loss Wireless Camera is off-line.

Image Capture Make a snapshot of current video

Manual Recording Enable or disable manual recording

Quick Playback Make playback of the last 5 minutes of the video

Electronic Zoom-In Hold and drag mouse cursor to select a frame of current video to zoom in.

Channel Color Setting Set hue, brightness, contrast and saturation of current channel.

English _13

NVR Boot up

Component Name Function

Pair Do the pairing of camera and NVR.

Main Menu Access the main menu

Lock Sign out or access sign-in page.

4-Channel Layout Display four channels of video.

Realtime: There is no delay of video, but it is not that smooth.

Preview Policy

Start SEQ Press this button to switch the screen mode in sequence.

Playback Access video retrieval page.

Information System Information.

Smooth:There may be some delay of video, but it is smooth.

Balanced: Take both realtime and smooth into consideration at the same time.

14_ NVR Boot up

NVR Menu

POPUP MENU

After finishing system initialization, right click the mouse on preview interface or slide the mouse to the bottom of screen to enter into Pop-up Menu. Now you could perform parameter setting and operate on Main Menu, Multi-screen, Record Search, Sequence and Brightness settings.

The options in the pop-up menu may vary slightly according to different parameter settings and application environment. The options in the menu will be explained in detail in the following chapters.

● NVR MENU

English _15

NVR Menu

MAIN MENU GUIDE

Display

Wireless Camera

Output

Privacy Zone

Main Menu

Parameter

Record Search

Device

System

Record

Capture

Network

Alarm

General

Events

Picture

HDD

General

Users

Info

Log

Record

Record Schedule

Capture

Capture Schedule

Network

Email Schedule

DDNS

RTSP

FTP

Motion

General

DST

NTP

Info

16_ NVR Menu

Advanced

Maintain

Events

Shutdown

MAIN MENU

On LIVE mode, click the mouse button, or [Menu] button on the remote controller, or click [ ] icon on the toolbar to enter the main menu screen.

If system interface is locked, refer to page 34 to unlock by entering your password. In Main Menu mode, you can make settings for Parameter, Record Search, Device, System, Advanced and Shutdown.

Parameter

Wireless Camera

Go to "Main Menu" ; "Parameter" ; "Display" ; "Wireless Camera" to enter into the following menu.

•

Channel: Channel of wireless camera.

•

Camera Version: Camera firmware Version

•

Pair: Click the channel button to do pairing.

•

Wireless Band Selection: Auto or Manual optional. Auto is recommended.

•

Wireless Version: Wireless firmware version.

•

Wireless MAC Address: Wireless MAC Address.

•

Color: Click "Setup" to access the color settings.

Only the user admin can see Wireless Camera menu.

● NVR MENU

English _17

NVR Menu

Output

Go to "Main Menu" ; "Parameter" ; "Display" ; "Output" to enter into the interface.

•

Video Output: Live Output

•

Sequence Mode: Layout1

•

SEQ Time: Sequence time is set 5 seconds by default. User may set it as

required up to 300 seconds

•

VGA/HDMI Resolution: For VGA output or HDMI output, the optional

resolution includes 1024×768, 1280×1024, 1440×900, 1280×720,

1920×1080

•

Transparency: Adjust menu transparency in the range of 0-128.

•

Support Underscan: Support HDMI underscan.

Privacy Zone on Live Video

Go to "Main Menu" ; "Parameter" ; "Display" ; "Privacy Zone".

Privacy Zone is to block certain area(s) in the camera's field of view on live video of selected channel.

1. Select the number of the zone(s) to be blocked (maximum of 4 zones can

be set for single channel)

2. Click "Setup" to adjust the position of the zone.

3. After finish setting, right click the mouse to return to the "Privacy Zone"

page.

4. Click "Save" to save the setting.

18_ NVR Menu

Record

Go to "Main Menu" ; "Parameter" ; "Record" ; "Record" to enter into the interface.

•

Channel: Set the desired channel in the drop-down menu

•

Record Switch: Enable/disable record

•

PreRecord: Enable to pre-record motion detection record.

Record Schedule

Go to "Main Menu" ; "Parameter" ; "Record" ; "Record Schedule" to enter recording schedule for the NVR.

Schedule interface

Select the channel and the date to be set. One week's schedule can be set.

The record schedule of the current channel can be copied to any other channel or all channels.

In the Record menu and Record Search menu, when no colors are presented, it means

there are no recordings during that time;

“Green” stands for normal record and “yellow” stands for motion record.

● NVR MENU

English _19

NVR Menu

Capture

Go to "Main Menu" ; "Parameter" ; "Capture".

•

Channel: Select capture channel

•

Auto Capture: Enable/Disable auto capture.

•

Normal lnterval: 6s / 10s / 30s / 1min / 10min / 30min / 1h

•

Alarm lnterval: 6s / 10s / 30s / 1min / 10min / 30min / 1h

•

Manual Capture: Enable/Disable manual capture

You can click on the icon [ ] in the live window to manually capture the image

with your mouse.

Capture Schedule

Go to "Main Menu" ; "Parameter" ; "Capture Schedule".

•

Normal: Conventional capture setting

•

Motion: Motion detect capture setting

20_ NVR Menu

Network

Go to "Main Menu" ; "Parameter" ; "Network" ; "Network" to enter the interface.

Select the network connection option (PPPoE, DHCP, Static) to set the port. User can view and do the recording, playback or backup of the video remotely.

Take DHCP as an example. In this mode, the router automatically assigns IP address for the NVR. After restarting the NVR or DHCP server, the IP address obtained by the NVR may be different. As a result, you need to check the IP address and port numbers before remote access to the NVR every time. The operation procedure is as follows:

1. Select DHCP, click Save and restart the NVR. Input Client Port and HTTP

Port (the two ports must be different).

2. Remotely visit the NVR by using IP address plus HTTP port through web

browsers. http://Public network IP: HTTP port number (such as 00080)

http:// Intranet IP: HTTP port number (such as 00080) (Only available in the

same LAN)

For PPPoE, Static and DHCP, after setting the IP address for the NVR, the extranet port shall be mapped in the router before visiting NVR through public network.

Save the setting to apply the changes made. If there are multiple NVRs in a LAN, make

sure their MAC addresses are different.

E-mail

Go to "Main Menu" ; "Parameter" ; "Network" ; "Email" to enter into the menu interface. Receive or Send NVR alarm Email and set parameters like Email address, SSL, Email Enable, and Interval.

•

Encryption: Disable, SSL, TLS and Auto optional. Auto means it can detect the encryption type automatically. It is recommended to set the encryption type as Auto.

•

SMTP Port: Mail sending port used by SMTP (Simple Mail Transfer Protocol). Server is generally Port 25 or Port 465 when SSL is used by Gmail.

•

SMTP Server: Enter the address of the server for the mailbox in use.

•

User Name: Enter a server to connect to. For example, email "aaa@gmail. com" should correspond to server "smtp.gmail.com"

•

Password: Enter the password of the SMTP server user.

•

Sender address: Sender's mail address, which must correspond to the server used. For example, mailbox "aaa@gmail.com" should correspond to server "smtp.gmail.com".

•

Receiver 1/2/3: Recipient's mail address, used to receive alarm image and message from NVR side. If system alarms continually and sends email images frequently, save the images to another location or remove them, so as to avoid excessive space occupation and thereby affect your normal use of mailbox.

•

Time interval: A mail will be sent every three minutes by default. If the time interval for mail notification is set too short, email server may deem mails as junk mails, so they cannot be transferred normally.

Mailbox Setting:

For example, if you are using Gmail, sign in to the GMAIL mailbox. https://mail.google.com

● NVR MENU

English _21

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