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Installation Instructions / Warranty
Raindance Showerpanel
27005XX1
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Raindance Showerpanel
27005XX1
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Technical Data
Operating pressure: max.145 psi
Recommended pressure: 30 - 60 psi
Test pressure: 232 psi
Max. hot water temp.: 176° F*
Recommended hot water temp.: 120°F - 140°F*
Flow rate @ 45 psi
Handshower 2.5 gpm
Bodysprays <1 gpm each
Protection against back siphonage is provided
by check valves in the hot and cold supply
elbows.
This panel incorporates a thermostatic mixing
valve. The high temperature limit stop on the
mixing valve can be reset to comply with local
plumbing codes. See page 10.
*Know and follow all applicable local plumbing codes when
setting the temperature on the water heater.
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Preparation for Installation
Install 1/2” IPS nipples for the hot and cold
water supplies at the locations shown on
the diagram. The nipples should extend
5/8” outside the surface of the finish wall.
For proper operation of the unit, the hot
supply should be on the left, and the cold
supply should be on the right.
Install the wall surface material. Make sure
that the wall is watertight before installing
the panel.
Seal the wall around the nipples with
waterproof sealant.
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Installation
Wrap the nipples with several layers of Teflon tape.
Install the elbows included with the panel. The outlets should point
downwards. The elbow should extend no more than 1 1/4” from
the surface of the finished wall.
With a helper holding the panel in
place, mark the positions of the screw
holes.
Set the panel aside, securely supported
to prevent damage.
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Drill the screw holes with a 6 mm
bit suitable for the wall surface.
Install the anchors. Seal the wall
around the anchors with waterproof sealant.
Hold the panel against the wall.
Install the gray plastic insert.
Insert the top screw through the front of the
panel, the washer and the insert. Screw it into
the anchor.
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Install the center and bottom screws and washers.
Connect the supply hoses to the hot and cold supply
elbows.
Connect the supply hoses to the hot and cold inlet ports on
the valve.
Turn the water on at the main. Push the diverter stem up to
turn the water on to the panel.
Check all connections for leaks.
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Once you ensure that the connections are watertight, push the diverter stem down to turn the water
off to the panel.
Install the side seals on the front cover. Trim off any excess.
Push the front cover into place.
Install the diverter sleeve.
Make sure that the indexing mark on the thermostatic mixer
sleeve is at the 12:00 position. Install the thermostatic
mixer handle. Tighten the handle screw with a flat-bladed
screwdriver.
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Install the diverter handle. Tighten the set screw with a 4
mm Allen wrench.
Place a black rubber washer in one end of the handshower
hose. Screw this end of the hose to the handshower outlet
port.
Place the screen washer in the other end of the hose.
Screw this end of the hose to the handshower.
Place the handshower in the holder.
Adjust the Slider
You can make the slider easier or harder to move. Use
a 2.5 mm Allen wrench to turn the set screw clockwise
to increase the tension, counter-clockwise to decrease
the tension.
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Justify the Thermostatic Mixer Handle
Turn the water on to the
handshower.
Turn the thermostatic mixer
handle until the output water
measures 100o on a thermometer. Turning the handle
clockwise makes the water
cooler, counter-clockwise
makes the water warmer.
Turn the water off.
Loosen the thermostatic mixer
handle screw. Remove the
handle.
Set the High Temperature Limit Stop (optional)
Remove the thermostatic mixer handle.
Remove the clip and the stop ring from the stem of the thermostatic mixer.
Replace the handle so that
the safety stop override button is at the 12:00 position.
Tighten the set screw.
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Turn the water on to the handshower. Turn the temperature
control stem until the output water is the desired maximum high
temperature -- usually 110o*. Turn the water off.
*Please know and follow all applicable local plumbing codes when setting
the high temperature limit stop.
Replace the stop ring so that the tooth is against the high
temperature limit stop. Replace the clip.
Justify the handle.
User Instructions
Using the Thermostatic Mixer
Turn the handle clockwise to make the water cooler.
Turn the handle counter-clockwise to make the water warmer. When the safety
stop override is at the 12:00 position, the output water is 100o F, the handle
will stop. If a user wants water hotter than 100o F, press the safety stop override button and continue turning the handle counter-clockwise.
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Using the Diverter
Pull the lever upward to turn the water on. Pivot the handle to the desired function. There are five
functions:
Alll-around shower
4 lower bodysprays
(handshower and 4 lower
bodysprays)
2 upper bodysprays Full-body massage (all 6
bodysprays)
Handheld shower
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Using the 3-Jet Handshower
To change spray modes, push the selector lever until the desired spray is achieved.
selector lever
Scale Removal
The Raindance Air 3-jet handshower incorporates the
RubitTM cleaning system. If scale deposits are noticed in the
spray channels, turn the water on lightly and rub the spray
channels with a finger or a sponge.
Rain AIR
Balance AIR
Whirl AIR
If scale deposits are noticed on the spray face, pour about
3/4” of a commercial scale remover, such as Lime-AwayTM
or CLRTM ,into a shallow dish. Dilute the scale remover according to the label instructions.
Soak only the spray face in the solution for the amount of
time specified on the label.
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Rinse the handshower with clear water.
Reinstall the handshower. Turn on the water and allow the
handshower to flush for at least one minute.
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Troubleshooting
Problem Possible Cause Remedy
Insufficient water - Supply pressure inadequate
- Filters on thermostat cartridge
dirty
- Screen washer dirty
Crossflow, hot water being forced
into cold water pipe, or vice
versa, when mixer is closed
Output temperature does not correspond with temperature set
Temperature regulation not possible
Safety stop override button not
operating
Diverter control stiff - Diverter cartridge defective or
- Check valves dirty or leaking - Clean check valves, replace if
- Handle not justified
- Hot water temperature too low
- Temperature regulator dirty or
calcified
- Panel is cross-connected
- Spring defective
- Button calcified
dirty
- Check water pressure (If a pump
has been installed, check to see
if the pump is working).
- Clean thermostat filters
- Clean screen washer between
shower and hose
necessary
- Justify handle
- Reset high temperature limit stop
- Clean temperature regulator,
replace if necessary
- Connect supply hoses to correct
supplies
- Clean spring and/or button, replace if necessary
- Replace cartridge
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22
4
2
1
3
5
20
6
21
13
18
17
19
12
11
23x2
29x2,5
25x2
16
6
10
15
14
8
6
9
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Replacement Parts
1 handshower 28519XXX
2 slider 97024XXX
3 handshower hose, 63” 28276XXX
4 upper cover 97324000
5 escutcheon 97326000
6 body shower 28406000
7 diverter handle 10490XXX
8 thermostatic mixer handle 38391XXX
9 flange 97858XXX
10 front cover 97859000
11 sleeve 95032XXX
12 adapter for handle 97108000
13 thermostat cartridge 94282000
14 nut 96945000
15 diverter cartridge 96645000
16 sealing set 95037000
17 connection hose 13099001
18 fixing set for hose connection 94158000
19 mounting set 96179000
20 elbow (2) 25967001
21 check valve 97350000
22 filter 97973000
XXX = color
001 = chrome
821 = brushed nickel
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Cleaning Recommendation for Hansgrohe Products
Modern lavatory faucets, kitchen faucets, and showers consist of very different materials to comply with the needs of the
market with regard to design and functionality. To avoid damage and returns, it is necessary to consider certain criteria when
cleaning.
Cleaning Materials for Faucets and Showers
Acids are a necessary ingredient of cleaning materials for removing lime, however please pay attention to the following points
when cleaning faucets and showers:
• Only use cleaning materials which are explicitly intended for this type of application.
• Never use cleaning materials which contain hydrochloric, formic, phosphoric, or acetic acid, as they cause considerable
damage.
• Never mix one cleaning material with another.
• Never use cleaning materials or appliances with an abrasive effect, such as unsuitable cleaning powders, sponge pads,
or micro fiber cloths.
Cleaning Instructions for Faucets and Showers
Please follow the cleaning material manufacturer’s instructions. In addition, pay attention to the following points:
• Clean the faucets and showers as and when required
• Use the amount of cleaning product and the amount of time recommended by the manufacturer. Do not leave the cleaner
on the fixture longer than necessary.
• Regular cleaning can prevent calcification.
• When using spray cleaners, spray first onto a soft cloth or sponge. Never spray directly onto the faucet as droplets can
enter openings and gaps and cause damage.
• After cleaning, rinse thoroughly with clean water to remove any cleaner residue.
Important
Residues of liquid soaps, shampoos, and shower foams can also cause damage, so rinse with clean water after using.
Please note: if the surface is already damaged, the effect of cleaning materials will cause further damage.
Components with damaged surfaces must be replaced or injury could result.
Damage caused by improper treatment is not covered under the warranty.
Limited Lifetime Consumer Warranty
This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe”). This warranty is limited to
Hansgrohe products which are purchased by a consumer in the United States after March 1, 1996, and installed in either the United States or
Canada.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original consumer purchaser only. This warranty is non-transferable.
WHAT IS COVERED BY THE WARRANTY
This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in material or workmanship
as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any product or part of the product that proves defective
because of improper workmanship and/or material, under normal installation, use, service and maintenance. If Hansgrohe is unable to provide a
replacement and repair is not practical or cannot be timely made, Hansgrohe may elect to refund the purchase price in exchange for the return of
the product.
LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two sentences. If you are a
consumer who purchased the product for use primarily for personal, family, or household purposes, this warranty extends for as long as you
own the product and the home in which the product is originally installed. If you purchased the product for use primarily for any other purpose,
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including, without limitation, a commercial purpose, this warranty extends only (i) for 1 year, with respect to Hansgrohe and Commercial products,
and (ii) for 5 years, with respect to AXOR products.
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:
A. Conditions, malfunctions or damage not resulting from defects in material or workmanship.
B. Conditions, malfunctions or damage resulting from (1) normal wear and tear, improper installation, improper maintenance, misuse, abuse,
negligence, accident or alteration, or (2) the use of abrasive or caustic cleaning agents or “no-rinse” cleaning products, or the use of the
product in any manner contrary to the product instructions. (3) Conditions in the home such as excessive water pressure or corrosion.
C. Labor or other expenses for the disconnection, deinstallation, or return of the product for warranty service, or for installation or reinstallation
of the product (including but not limited to proper packaging and shipping costs), or for installation or reinstallation of the product.
D. Accessories, connected materials and products, or related products not manufactured by Hansgrohe.
TO OBTAIN WARRANTY PARTS OR INFORMATION
Contact your Hansgrohe retailer, or contact Technical Service at:
Hansgrohe Inc.
1492 Bluegrass Lakes Parkway
Alpharetta GA 30004
Toll-free (800) 334-0455.
In requesting warranty service, you will need to provide
1. The sales receipt or other evidence of the date and place of purchase.
2. A description of the problem.
3. Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to Hansgrohe Inc. 1492 Bluegrass Lakes
Parkway, Alpharetta, Georgia 30004, Attention: Technical Service, if required by Hansgrohe.
When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid.
EXCLUSIONS AND LIMITATIONS
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER THIS WARRANTY IS
THE EXCLUSIVE REMEDY OF THE PURCHASER. HANSGROHE NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO CREATE FOR IT ANY
OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT.
HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY PERSON FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES,
ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY (INCLUDING MERCHANTABILITY).
Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to
you. This warranty gives you specific legal rights, and you may have other rights which vary from State to State. You may be required by law to
give us a reasonable opportunity to correct or cure any failure to comply before you can bring any action in court against us under the MagnusonMoss Warranty Act.
PRODUCT INSTRUCTIONS AND QUESTIONS
Upon purchase or prior to installation, please carefully inspect your Hansgrohe product for any damage or visible defect. Prior to installing, always
carefully study the enclosed instructions on the proper installation and the care and maintenance of the product. If you have questions at any time
about the use, installation, or performance of your Hansgrohe product, or this warranty, please call or write to us or call us toll-free at 800 334
0455.
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Hansgrohe, Inc. • 1490 Bluegrass Lakes Parkway • Alpharetta, GA 30004
Tel. 770 360-9880 • Fax 770 360 9887
www.hansgrohe-USA.com
US - Installation Instructions • Part No. 90402321 • Revised 08/2007
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