Replacement Parts .................................................. 17
CAUTION:
than the maximum weights indicated may result in instability causing possible injury.
NOTE:
This unit is intended for use only with the products and maximum weights indicated. Use with other products or products heavier
Flat Panel TVs with base support should be placed squarely in the center of the stand with no overhang on any side.
MAXIMUM LOAD 30 lb. (13.6 kg)
2
Page 3
Safety Information
Please read and understand this entire manual before attempting
to assemble, operate or install the product. If you have any question
regarding the product, please call customer service at 1-877-527-
0313, 8 a.m.-6 p.m., EST, Monday-Friday.
When using electrical appliances, always follow basic precautions to
reduce the risk of re, electrical shock, and injury to persons including
the following:
1. Read all instructions before using this appliance.
2. If possible, always unplug this appliance when not in use.
3. Only a qualied service person should repair this product.
4. Do not use outdoors.
5. Do not cover the cord under the carpeting. Do not cover with
throw rugs, runners or the like. Arrange the cord away from
trafc areas and where it will not be tripped over.
6. To disconnect this appliance, turn the controls to the off
position, and then remove the plug from the outlet.
7. Connect to properly grounded outlets only.
8. This appliance, when installed, must be electrically
grounded in accordance with local codes or, in the absence
of local codes, with the current CSA C22.1 Canadian
Electrical Code. For U.S.A. installations, follow local codes
and the National Electrical Code, ANSI/NFPA NO.70.
9. This appliance has hot and arcing or sparking parts inside. Do
not use it in areas where gasoline, paint or ammable liquids
are used or stored. This replace should not be used as a
drying rack for clothing. Do not hang Christmas stockings or
other decorations on or near this product.
10. There is a thermostat limiter inside the heater. When inner
temperature overheating or abnormal heating occurs, the
thermostat protective device will cut off the power supply to
avoid damage to the replace or risk of re.
WARNING:
playing near it.
WARNING:
near children and the disabled.
WARNING:
laundry areas and similar indoor locations. Never locate this
appliance where it may fall into a bathtub or other water container.
WARNING:
any ventilation or exhaust opening as this may cause an electric
shock or re, or damage the appliance.
WARNING:
or exhaust in any manner. Do not use on soft surfaces, like a bed,
where opening may become blocked.
WARNING:
Any other use not recommended by the manufacturer may cause
re, electric shock or injury to persons.
WARNING:
inside. Do not use it in areas where gasoline, paint or ammable
liquids are used or stored. This replace should not be used as a
drying rack for clothing. Do not hang Christmas stockings or other
decorations on or near this product.
CAUTION:
Extreme caution is necessary if unsupervised children or invalids
are nearby.
This appliance is not a toy. Supervise children
Use extreme caution when operating heater
This heater is not intended for use in bathrooms,
Do not insert or allow foreign objects to enter
To prevent a possible re, do not block air intakes
Use this appliance only as described in the manual.
This appliance has hot and arcing or sparking parts
Never leave the heater operating unattended.
DANGER:
heater.
WARNING:
by the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
WARNING:
modified. Parts that must be removed for servicing must be replaced prior to operating this replace again.
WARNING:
burns, do not touch hot surfaces with bare skin. If provided,
use handles when moving this appliance. Keep combustible
materials, such as furniture, pillows, bedding, papers, clothes
and curtains at least 3 ft. (0.9 m) from the front of this appliance.
In order to avoid overheating, do not cover the
If the supply cord is damaged, it must be replaced
Under no circumstances should this fireplace be
This appliance is hot when in use. To avoid
CAUTION:
knife to cut and unwrap all parts. Make sure you do not discard
the hardware.
NOTE:
time and use the hardware provided and a quality Phillips head
screwdriver. Never overtighten bolts.
• Donotsitonanypartofthemantel.
NOTE:
shock, do not plug the power cord into a source of power during
unpacking and assembly. The cord must remain unplugged
whenever you are adjusting/assembling the replace.
If any part is missing or damaged, do not attempt to use or
plug in the power cord until the missing or damaged part is
correctly replaced. To avoid electric shock, use only identical
replacement parts when servicing double-insulated tools.
3
Before assembly, carefully use scissors or a utility
Use care in assembling your new fireplace. Take your
To avoid injury from unexpected starting or electrical
HAMPTONBAY.COM
Please contact 1-877-527-0313 for further assistance.
Page 4
Warranty
1 Year Limited Warranty: The manufacturer warrants this product to be free from manufacturing and material defects for a period of one
year from date of purchase, subject to the following conditions and limitations:
1. Install and operate this Electric Fireplace in accordance with the installation and operating instructions furnished with the product
at all times. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify this warranty.
2. This warranty is non-transferable and is made to the original owner, provided that the purchase was made through an authorized
supplier of the product.
3. The warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship, provided that
such part(s) have been subjected to normal conditions of use and service, after said defect is conrmed by the manufacturer’s
inspection.
4. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale
price of the defective part(s).
5. Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s), repair, replacement, or otherwise of same, will not be covered by this warranty, nor shall the manufacturer assume responsibility
for same.
6. The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or damage arising out
of the use, or inability to use the product, except as provided by law.
7. All other warranties – expressed or implied – with respect to the product, its components and accessories, or any obligations/
liabilities on the part of the manufacturer are hereby expressly excluded.
8. The manufacturer neither assumes, nor authorizes any third party to assume on its behalf, any other liabilities with respect to
the sale of the product.
9. The warranties as outlined within this document do not apply to non accessories used in conjunction with the installation of
this product.
10. This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.
This warranty is void if:
a. The replace is subjected to prolonged periods of dampness or condensation.
b. There has been unauthorized alteration, willful abuse, accident, or misuse of the product.
c. You do not have the original receipt of purchase.
IF WARRANTY SERVICE IS NEEDED
Contact the manufacturer by calling customer service department at 1-877-527-0313,
8 a.m.-6 p.m., EST, Monday-Friday. Make sure you have your warranty, your sales receipt,
location of purchase and the model/serial number of your product.
4
Page 5
Pre-Assembly
HARDWARE INCLUDED
AABBDDCCEEFF
GG
PartDescription Part NumberQuantity
AABoltPH-BLTBLK00135
BBWood DowelPH-DWLNTL00138
CCShelf PinPH-SPNPCSPLB28
DDScrew with Washer HeadPH-SCRBLK00156
EEKnob (with bolt, not to scale)N/A2
FFWasherPH-WSRBLK00135
GGEuro Hinge PH-HNG35AP014
HHConnection Plate N/A4
IIBracket PH-BKTZNC0012
JJFloor Glide (pre-attached)PH-GLDBRW0012
KKAdjustable LevelerPH-LVRBLK0012
LLTouch-up PenN/A1
NOTE:
Hardware not shown to actual size.
HHII
JJ
KKLL
PRODUCT SPECIFICATIONS
Voltage120 V, 60 Hz
Amps (with heater)11.7 Amps
Amps (without heater)< 0.1 Amps
Watts (with heater)1400 Watts
Watts (without heater)< 10 Watts
PLANNING ASSEMBLY
Before beginning assembly of product, make sure all parts are present. Compare parts with Hardware Included and Package Contents lists.If
any part is missing or damaged, do not attempt to assemble, install or operate the product. Contact customer service for replacement parts.
Estimated Assembly Time: 60 Minutes
TOOLS REQUIRED
Phillips Screwdriver
5
Please contact 1-877-527-0313 for further assistance.
HAMPTONBAY.COM
Page 6
Pre-Assembly (continued)
PACKAGE CONTENTS
K
E
G
Q
K
O
N
P
H
D
B
H
R
I
C
J
M
S
F
T
L
A
PartDescriptionQuantity
AHearth/Base1
BCenter Left Side Panel1
CCenter Right Side Panel1
DCenter Shelf1
ELeft Side Panel1
FRight Side Panel1
GMantel/Top1
HWood Shelf2
ILeft Securing Block1
JRight Securing Block1
KBack Panel2
LLeft Front Door1
MRight Front Door1
NMiddle Support Panel1
OTop Rear Back Panel1
PTop Left Support Panel1
QTop Right Support Panel1
RCenter Front Panel1
SLower Front Panel1
TInsert1
6
Page 7
Assembly
12
Installing the center panel Installing the center panel (continued)
Locate the Center Left Side Panel (B), Center Right Side
Panel (C), Center Front Panel (R), Lower Front Panel (S),
and set out face down on a scratch-free surface.
Insert one Wood Dowel (BB) into each of the pre-drilled
holes.
Push the Center Left Side Panel (B) and Center Right
Side Panel (C) snug to the Center Front Panel (R) and
Lower Front Panel (S). Make sure the Wood Dowels (BB)
are seated in the pre-drilled holes.
B
BB
R
C
S
Connect the Center Left Side Panel (B), Center Right
Side Panel (C), Center Front Panel (R) and Lower Front
Panel (S) with the pre-assembled Connection Plate (HH),
by inserting Screws (DD) through the pre-drilled holes.
B
R
C
S
7
Please contact 1-877-527-0313 for further assistance.
HAMPTONBAY.COM
Page 8
Assembly (continued)
3
Installing the side panels
Locate the Hearth/Base (A) and place the nished side
up on the oor.
Insert one Wood Dowel (BB) into each pre-drilled hole.
Attach the completed assembly from step 2 to the
Hearth/Base (A). Make sure that the Dowels (BB) are
seated into the pre-drilled holes in the Hearth/Base (A).
Using Bolts (AA) and Washers (FF) attach panels through
the pre-drilled holes in the mounting blocks.
HAND TIGHTEN ONLY.
Insert one Wood Dowel (BB) into each of the pre-drilled
holes.
Push the Left Side Panel (E) and Right Side Panel (F)
snug to the completed assembly. Secure the parts
together using Bolts (AA) and Washers (FF) through the
pre-drilled holes in the mounting blocks.
HAND TIGHTEN ONLY.
4
Installing the securing blocks
Insert one Wood Dowel (BB) into each of the pre-drilled
holes on the Hearth/Base (A).
Place the Left Securing Block (I) and Right Securing
Block (J) on the Hearth/Base (A), and make sure that
Dowels (BB) are seated into the pre-drilled holes.
Using Bolts (AA) and Washers (FF) attach these panels
through pre-drilled holes in the mounting blocks.
HAND TIGHTEN ONLY.
AA
FF
BB
F
5
E
AA
FF
A
Installing the center shelf
Insert one Wood Dowel (BB) into each of the pre-drilled holes.
(B,C,E,F).
Place the Center Shelf (D) on the top of the assembly from the
step 4, as shown in diagram.
Make sure that the Dowels (BB) are seated into the pre-drilled
holes.
Secure the Center Shelf (D) to the top of the assembly using
Bolts (AA) and Washers (FF) through the pre-drilled holes in the
mounting blocks underneath the Center Shelf (D).
HAND TIGHTEN ONLY.
A
BB
D
J
I
BB
FF
AA
8
Page 9
Assembly (continued)
6
Q
Installing the top support panels
Insert one Wood Dowel (BB) into each of the pre-drilled
holes of Support panels (P,Q).
Place the Top Support panels (P, Q) on the top of the
assembly from the step 5, as shown in the diagram.
Make sure that the Dowels (BB) are seated into the predrilled holes.
Using Bolts (AA) and Washers (FF) attach the Top Left
Support Panel (P) and Top Right Support Panel (Q)
through pre-drilled holes in the mounting blocks located
on the Support Panels (P and Q).
AA
FF
BB
P
7
Installing the top center panel
Insert one Wood Dowell (BB) into each of the predrilled holes on Middle Support Panel (N).
Push the Middle Support Panel (N) snug to the Center
Shelf (D), and secure by inserting Bolts (AA) and
Washers (BB) through the pre-drilled holes.
N
D
FF
AA
8
Mantel top installation
Insert one Wood Dowel (BB) into each of the pre-drilled
holes on the top edges of the assembly from step 7.
With the top side up, place the Mantel/Top (G) and lay the
nished side up on top of the completed assembly. From
the inside, attach the Mantel/Top (G) using Bolts (AA) and
Washers (FF) through the pre-drilled holes in the mounting
blocks located underneath the Mantel/Top (G). HAND
TIGHTEN ONLY.
Tighten all bolts using a Phillips head screwdriver. Alternate
top and bottom, left and right.
G
BB
FF
AA
9
Please contact 1-877-527-0313 for further assistance.
HAMPTONBAY.COM
Page 10
Assembly (continued)
910
Installing the rear panelInstalling the doors
Attach the Back Panels (K) and Top Rear Back Panel
(O) to the back of the completed assembly from step 8.
Secure the back panels to the assembly using Screws
(DD). Tighten with a Phillips head screwdriver.
DD
Attach the Knobs (EE) to the Left Front Door (L) and
Right Front Door (M), by inserting the pre-assembled
bolts from the Knobs (EE) into the pre-drilled holes in
the doors and tightening the bolts with a Phillips head
screwdriver.
EE
LM
11
Attaching the hinges
Locate the Left Front Door (L) and Right Front
Door (M). Slide the door hinge keyhole into
panel hinge bracket.
Use a Phillips head screwdriver to tighten the
screws on the hinges (GG).
TO ADJUST HINGES
To adjust the door forward or backward change
the keyhole slot position. (Diagram 11.1)
To adjust the door right or left loosen/tighten the
screw on the hinge. (Diagram 11.2)
To adjust the door up or down adjust the bracket
height. (Diagram 11.3)
11.111.211.3
GG
10
Page 11
Assembly (continued)
12
13
Installing wood shelves
Choose the desired height of each Shelf Panel (H) and
place the four Shelf Pins (CC) into the desired hanging
locations for each Shelf (H). Insert each Shelf (H) so that
they rest on the Shelf Pins (CC).
Inserting the replace into the
mantel assembly
Remove the two Mounting Brackets (II) attached to
the back of the Left and Right Front panels. Set aside
with the wood screws.
H
CC
Install
Insert
From
Back
Lift the replace insert carefully into the back of the
unit and center in theinsert opening. Do not drag
replace insert across the Hearth/Base as it may
scratch your unit.
II
Electric
Fireplace Insert
11
HAMPTONBAY.COM
Please contact 1-877-527-0313 for further assistance.
Page 12
Assembly (continued)
14
Inserting the replace into the
mantel assembly
Install the mounting brackets to hold insert ush
against the inside of the mantel front panel.
NOTE:
instructions prior to installing electric insert in your completed
replace mantel. Install the insert in your replace close to its
nal position.
NOTE:
it only short distances, and use two people to move it into its
nal position.
Please read all “electric replace insert”
II
Use great care to move your completed unit. Move
CAUTION:
mandatory that the outer walls be insulated to conform to applicable insulation codes.
Cold climate installation recommendation: When installing this unit against a non-insulated exterior wall or chase, it is
CAUTION:
circuit as other appliances on the same circuit may cause the circuit breaker to trip or the fuse to blow when the heater is in operation. The
unit comes standard with 6-ft. three-wire cord, exiting from the rear of the replace. Avoid using an extension cord. If an extension cord must
be used, it must be a minimum 14 AWG, three wire with grounding type plug connector and rated not less than 1875 watts. Do not use an
extension cord more than 20 ft. in length.
A 15-Amp, 120-V, 60 Hz circuit with a properly grounded outlet is required. Preferably, the replace will be on a dedicated
12
HAMPTONBAY.COM
Please contact 1-877-527-0313 for further assistance.
Page 13
Operation
Operation
NOTE:
from the control panel or remote control there will be a corresponding indicator (see Figure 1) on the upper-right
of the projection screen. The indicator shows the function changed and the level selected by the control panel or
remote control. When the function is turned off, the corresponding indicator will ash several times and then fade
off.
Powering the replace
1
Push the Power button to supply power to all
functions of the replace and put the insert in a
standby mode.
Push the Power button again to turn off all functions.
NOTE:
next time you power up the replace, the unit will turn on
with the same settings.
The control panel can be accessed at the upper-right corner of the insert. When a function is changed
Adjusting the ame
2
Press the Flame button to increase and decrease the
ame intensity. There are 6 brightness levels you can
cycle through as well as the OFF setting.
All previous settings are held in memory, so the
°
°CF
Fig . 1
3
NOTE:
10 second will disable the heater function.
Holding the Power button on the control panel for
Adjusting the heater
Press the Heater button to set the thermostat. Your
replace consists of a fan-forced wire-element-type
heater. The thermostat setting range is 62°F - 82°F or
17°C - 27°C or always ON.
This button on the remote control only turns ON and
OFF the heater function.
NOTE:
Heater button on the control panel for 10 seconds.
To change between °F and °C press and hold the
4
Setting the timer
Press the Timer button to cycle through the 10 timer
settings (30 minutes, 1 Hour, 2H, 3H, 4H, 5H, 6H,
7H, 8H and 9H) and the OFF setting.
13
Page 14
Operation (continued)
Replacing the remote control batteryDisposing of used batteries
56
When the remote control stops operating or its range
seems reduced, it is time to replace the battery with
new ones.
On the back end of the remote, press and slide
the battery door open and remove the old battery.
Insert 2 AAA batteries, checking that the + and -
sides of the battery match inside the battery com
partment.
Replace the battery compartment door.
NOTE:
alkaline, standard (carbonzinc), or rechargeable (nicad,
nimh, etc) batteries.
NOTE:
measured pace. Press the remote control buttons with
an even motion and gentle pressure. Repeatedly pressing
buttons in rapid succession may cause the transmitter to
malfunction.
Do not mix old and new batteries. Do not mix
Please operate the remote transmitter at a slow
The battery may contain hazardous substances that
could endanger the enviroment and human health.
This symbol marked on the battery and/or packaging
indicates that used battery shall not be treated
as municipal waste. Instead it shall be left at the
appropriate collection point for recycling.
By correctly disposing used batteries, you prevent
potential negative consequences for the environment
and human health. Recycling used materials also
conserves natural resources.
For more information about collecting and recycling
used batteries, please contact your local municipality,
your waste disposal service or the point of sale where
you purchased this product.
NOTE:
product is to be left unused for a long time.
Note: Batteries should be removed if the
Power cord information
7
This heater is for use on 120 volts. The cord has a plug
as shown in the figure.
Connect to properly grounded outlets only.
Do not use a 2 prong adapters. Never use with an
extension cord or relocatable power tap (outlet/ power
strip).
14
Page 15
FCC/ICC Information
This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on. The user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Modications not approved by the party responsible for compliance could void user’s authority to operate the equipment.
This Class B digital apparatus complies with Canadian ICES-003.
Care and Cleaning
Dust your replace regularly with a soft non-lint-producing cloth or household dusting product.
Clean your replace with a gentle non-abrasive household cleaner. Dry your replace immediately with a soft cloth or towel.
Tips for using touch-up pen (KK): For scratches, stroke in direction of scratch. For worn areas, stroke in direction of wood grain. Rub
excess colorant promptly with a soft cloth.
The motors used on the fan and the ame generator assembly are pre-lubricated for extended bearing life and require no further
lubrication. However, we recommend periodic cleaning/vacuuming of the fan/heater.
Make sure the unit is turned OFF and unplugged whenever you are cleaning the heater or replace.
WARNING:
carried out by a licensed electrician in accordance with national and local codes. If repairing or replacing any electrical component or wiring,
the original wire routing, color coding and securing locations must be followed. During any service of this appliance, the power to the unit
must be turned off. First turn the main power switch to the OFF position. Then remove the electrical plug from the wall outlet.
WARNING:
electrical shock and injury to persons.
WARNING:
replace and replace any part of the electrical system.
Make sure the power is turned off before proceeding with repairs. Any electrical repairs or rewiring of this unit should be
Electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire,
Do not use this replace if any part of it has been under water. Immediately call a qualied service technician to inspect the
WARNING:
Disconnect power before attempting any maintenance or cleaning to reduce the risk of re, electrical shock or personal injury.
15
Page 16
Troubleshooting
PROBLEMPOSSIBLE CAUSECORRECTIVE ACTION
There is no power and the logs do not
glow.
There is no power to the unit.
Check that the unit is plugged into a
standard 120V outlet. Press the Power button
several times, make sure power is set to the
“ON”position.
The logs glow but there is no ame effect.
The power cord gets warm.
The heater does not blow warm air.The thermostat setting is preventing the heater
The heater does not work, but Power and
Heater settings are “ON” and the
thermostat is set.
The ame effect turned off.Press the Flame button several times.
This is normal operation.
from turning on.
Manual reset overheat protection
triggered.
Check your heater cord and plug
connections. Faulty wall outlet connections
or loose plugs can cause the outlet or plug
to overheat. Be sure the plug ts tight in the
outlet. Heaters draw more current than small
appliances, overheating of the outlet may
occur even if it has not occurred with the
use of other appliances. During use check
frequently to determine if your plug outlet or
faceplate is HOT! If so, discontinue use of the
heater and have a qualied electrician check
and/or replace the faulty outlet(s).
Adjust the temperature settings to ensure
that the thermostat is set higher than the
current room temperature.
Turn the Power to “OFF” and unplug the unit
from the wall outlet for 5 minutes. After 5
minutes plug the unit back into the wall outlet, and operate as normal. If the problem
persists contact customer service.
The ame effect works but the heater
function does not and the ember bed
ashes when the Heater button is
pressed.
The remote control is not working.There are no batteries or the signal is poor.
The heater is disabled.
With the power on press and hold the Power
button on the control panel for 10 seconds.
Once re-enabled the ember bed lights will
ash multiple times.
Change the remote batteries.
Operate the remote control at a slow measured pace. Press the remote control buttons
with an even motion and gentle pressure.
Repeatedly pressing buttons in rapid
succession may cause the transmitter to
malfunction.
16
Page 17
Replacement Parts
For replacement parts, call our customer service department at 1-877-527-0313, 8 a.m.-6 p.m., EST, Monday-Friday.
PartDescription
AHeater/Blower AssemblyY07-C26-P011
BMain Circuit BoardY11-C53-P151
CFlame Generator Drive MotorP10-Q1
DFlame Generator/ SpinnerY10-S55-P111
ELCD DisplayY10-C43-P791
FFront Projection ScreenY10-S55-P091
GFlame Circuit BoardY11-C53-P401
HEmberbed with logY10-S55-P021
IControl Panel Circuit BoardY10-C43-P321
JControl Panel - 4 ButtonsY10-C43-P851
KRemote Control - 4 Buttons N/A1
Part No.
26EF023GRA
Qty.
A
B
C
D
E
F
J
I
H
G
K
17
Page 18
Questions, problems, missing parts? Before returning to the store call
Hampton Bay Customer Service
8 a.m. - 6 p.m., EST, Monday-Friday
1-877-527-0313
HAMPTONBAY.COM
RETAIN THIS MANUAL FOR FUTURE USE.
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