Haier QFW150SSNWW User Manual

Washers Laveuses Lavadoras

Owner's Manual &

Installation Instructions

Manuel d'utilisation et

Instruction d'installation

Manual del propietario y

Instrucciones de instalación

QFW150 Series/Séries/Serie

49-3000191 Rev. 2 10-19 GEA

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TABLE OF CONTENTS

SAFETY INFORMATION ............................................................................................3

USING THE WASHER ..............................................................................................5

Getting started ........................................................................................................ 5

Dispensers ........................................................................................................... 12

Loading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

CARE AND CLEANING ............................................................................................14

INSTALLATION INSTRUCTIONS ...................................................................................16

TROUBLESHOOTING TIPS ........................................................................................21

LIMITED WARRANTY .............................................................................................27

CONSUMER SUPPORT ........................................................................................... 28

RECORD KEEPING

Thank you for purchasing this Haier Appliances product. This Owner's Manual will help you get the best performance from your new washer.

For future reference, record the model and serial number located on a label inside the door.

Staple your proof of purchase to this manual to aid in obtaining warranty service if needed.

____________________________________________________ Model number

____________________________________________________ Serial number

____________________________________________________ Date of purchase

2 49-3000191 Rev. 2

SAFETY INFORMATION

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

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WARNING

ʄ Read all instructions before using the appliance.

ʄ Follow all fabric care instructions and warnings to prevent melting of garments or damage to the appliance.

ʄ DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-

cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.

ʄ DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These

substances give off vapors that could ignite or explode.

ʄ Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks

or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.

ʄ DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is

used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow these instructions may result in death or injury to persons.

ʄ DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.

ʄ DO NOT install or store this appliance where it will be exposed to the weather.

ʄ DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically

recommended in the user maintenance instructions or in published user repair instructions that you understand and have the skills to carry out.

To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your

appliance, follow basic precautions, including the following:

ʄ DO NOT climb or stand on this unit.

ʄ DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts

including a damaged cord or plug.

ʄ Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button ( ) DOES NOT

disconnect power.

ʄ See “ELECTRICAL REQUIREMENTS” located in the Installation Instructions for grounding instructions.

READ AND SAVE THESE INSTRUCTIONS

49-3000191 Rev. 2 3

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SAFETY INFORMATION

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

PROPER INSTALLATION

This washer must be properly installed and located in accordance with the Installation Instructions before it is used.

ʄ Ensure that the hot water hose is connected to the “H” valve and the cold water hose is connected to the “C” valve.

ʄ Install or store where it will not be exposed to temperatures below freezing or exposed to the weather, which could

cause permanent damage and invalidate the warranty.

ʄ Properly ground washer to conform with all governing codes and ordinances. Follow details in the Installation

Instructions.

ʄ Ensure washer is properly leveled and washer legs are adjusted such that unit is stable. ʄ Optional drain hose extension recommended for discharging heights from 60” - 96”. ʄ Haier Appliances strongly recommends the use of factory specified parts. A list of factory hoses available for purchase

are listed. These hoses are manufactured and tested to meet Haier Appliances specifications.

ʄ Haier Appliances strongly recommends the use of new water supply hoses. Hoses degrade over time and need to be

replaced every 5 years to reduce the risk of hose failures and water damage.

WHEN NOT IN USE

ʄ Turn off water faucets to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses;

Haier Appliances recommends changing the hoses every 5 years.

PARTS AND ACCESSORIES

Visit our website at haierappliances.com/parts or in Canada visit haiercanada.ca/parts.

Part Number Accessory

PM14X10002 4 ft rubber water supply hoses

PM14X10005 4 ft braided water supply hoses

WX10X10011 Tide® Washing Machine Cleaner*

PM7X1 Washer Floor Tray

*Tide® is a registered trademark of Procter & Gamble

READ AND SAVE THESE INSTRUCTIONS

4 49-3000191 Rev. 2

USING THE WASHER

Features and appearance will vary throughout this manual

WARNING

Step 1

(Appearance will vary)

• Add fabric softener to the fabric softener dispenser; see page 10.

• Add the manufacturer’s recommended amount of detergent. Haier Appliances recommends the use of High Efficiency detergents such as in

washer. Place detergent pods in the bottom of the wash basket before adding clothes.

*Instructions can also be found by touching the document ( ) icon, on the cycle selection screen, in the top right corner.

Controls

To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INFORMATION

before operating this appliance.

Step 4

• Select a wash cycle. (Defaults are set for each wash cycle. These default settings can be changed. See Control settings for more information.)

• Press the Start button for 1 second.

Start

Liquid Only

MAX

your

energy efficient

Step 2 Step 3

• Loosely add items. Overloading may negatively impact wash performance. See page 11 for suggested loading examples.

• Close door.

NOTE: Washer will not start with door open.

• If the screen is

dark, press and hold the Power button for 2 seconds to “wake up” the display.

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LL JJ

C D E F G H I

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USING THE WASHER

Display and Status Lights

The display shows the approximate time remaining until the end of the cycle.

In addition, this display will show the washer status:

Status Fill >> Wash >> Rinse >> Spin

Lock Symbol Controls lock feature.

Estimated Time Remaining Display shows the estimated time remaining until set cycle is completed.

NOTE: If an out-of-balance condition is detected by the washer, an Out-of-Balance indicator will appear and blink during the remaining portion of the cycle. It will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than usual at the end of the cycle, redistribute the load evenly in the wash tub and run a Drain+Spin cycle.

Ext Tumble Indicates the Extended Tumble feature is set.

Delay Wash Indicates Delay Wash set time is selected.

PreWash Indicates PreWash is selected.

Steam Indicates Steam is selected.

Tumble Care Indicates Tumble Care is selected.

Power

Press and hold for 2 seconds to “wake up” the display. If the display is active, press and hold for 2 seconds to turn the washer off.

NOTE: Pressing Power does not disconnect the appliance from the power supply.

Wash Cycles

The wash cycles are optimized for specific types of wash loads. The chart below will help you match the wash setting with the loads. The Gentle Wash™ lifters lightly tumble the clothes into the water and detergent solution to clean the load.

Items to Wash Cycle Soil Level Wash Temp Spin

Cycle for normal, regular, or typical use for washing up to a full load of normally soiled cotton clothing.

Whites and household linens.

Casual clothes, lightly soiled office wear.

Normal Ex. Heavy

Heavy Normal Light Ex. Light

Whites Ex. Heavy

Heavy Normal Light Ex. Light

Casuals Ex. Heavy

Heavy Normal Light Ex. Light

Extra Hot Hot Warm Cool Cold

Selection

Max

High Medium No Spin

Max

High Medium Low No Spin

Max High Medium Low No Spin

Options

Available

Extra Rinse Delay Wash Stain Removal Guide Time Saver Prewash Tumble Care Steam My Cycle

Cycle Details

Cycle for normal, regular, or typical use for washing up to a full load of normally soiled cotton clothing. Choose the Heavy or Extra Heavy soil level selection and Warm or Hot water temperature selection as appropriate for your clothes load for a higher degree of cleaning.

Cycle tailored to clean and brighten your whites.

Wash cycle tailored to care for casual clothes and office wear items.

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USING THE WASHER

Wash Cycles - Continued

Items to Wash Cycle Soil Level Wash Temp Spin

Lingerie and special care fabrics with light soil.

Sturdy fabrics with heavy to medium soil.

Towels, sheets, pillowcases and dish rags.

Denim or heavy cotton canvas textiles.

Medium to lightly soiled athletic wear items of technical or synthetic fabrics.

Garments with wool contents.

Small garments such children's clothes.

Delicates Ex. Heavy

Bulky Items Ex. Heavy

Towels & Sheets

Jeans Ex. Heavy

Active Wear

Wool Ex. Heavy

Baby Care Ex. Heavy

Heavy Normal Light Ex. Light

Ex. Heavy Heavy Normal Light Ex. Light

Heavy Normal Light Ex. Light

Ex. Heavy Heavy Normal Light Ex. Light

Heavy Normal Light Ex. Light

Warm Cool

Cold

Extra Hot Hot Warm Cool Cold

Cool Cold

Extra Hot Hot Warm Cool Cold

Selection

High Medium

Low No Spin

Max High Medium Low No Spin

Low No Spin

Max High Medium Low No Spin

Options

Available

Extra Rinse Delay Wash Stain Removal Guide Time Saver Prewash Tumble Care

My Cycle Extra Rinse

Delay Wash Stain Removal Guide Time Saver Prewash Tumble Care Steam My Cycle

Extra Rinse Delay Wash Stain Removal Guide Time Saver Prewash Tumble Care Steam My Cycle

Extra Rinse Delay Wash

Time Saver Prewash Tumble Care

My Cycle Extra Rinse

Delay Wash Stain Removal Guide Time Saver Prewash Tumble Care Steam My Cycle

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Cycle Details

For lighty soiled items labeled handwashable. Provides gentle tumbling and soak during wash and rinse.

Incorporates multi-step wash and soak periods combined with extended wash periods to effectively clean heavily to medium soiled sturdy fabrics.

Cycle designed for washing towels, sheets, pillowcases and dish rags. It is recommended that towels and sheets be washed separately for best care and washing performance.

Incorporates mulit-step wash and soak periods intended to optimize the washing of denim and heavy canvas textiles.

Cycle designed for care of medium to lightly soiled active wear, athletic wear and technical fabrics.

Balances cool water with gentle agitation and low spin intended to safely clean wool fabrics.

Wash cycle tailored to care for children's clothes and other small items.

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Small loads of lightly soiled items that are needed in a hurry.

Heavily soiled colorfast items with the need for sanitization.

For removing common allergens such as dust mites and pet dander.

For items that need only to be rinsed, use this cycle.

For items that need to quickly drain and spin out, use this cycle.

Cleaning the tub of residue and odor. No clothes to be washed using this cycle.

USING THE WASHER

Wash Cycles - Continued

Items to Wash Cycle Soil Level Wash Temp Spin

Quick Wash Ex. Heavy

Heavy Normal Light

Ex. Light

Sanitize Ex. Heavy

Heavy Normal Light Ex. Light

Allergen Ex. Heavy

Heavy Normal Light Ex. Light

Rinse+Spin Max

Drain+Spin Max

Tub Clean Recommended use of at least once per

Hot Warm Cool Cold

Extra Hot Max

Selection

Max

High Medium Low No Spin

Options

Available

Extra Rinse Delay Wash Stain Removal Guide

Prewash Tumble Care

My Cycle Extra Rinse

Delay Wash Stain Removal Guide

Prewash Tumble Care

My Cycle Extra Rinse

Delay Wash Stain Removal Guide

Prewash Tumble Care

My Cycle

Extra Rinse Delay Wash

Delay Wash

Cycle Details

For cleaning lightly soiled loads in the fastest time possible. Cycle time is approximately 33 minutes, depending on selected options.

Use this cycle to eliminate 99.9% of bacteria from fabrics. Cycle uses an increased water temperature and a longer wash cycle to provide the sanitization benefit. A longer rinse is incorporated to remove contaminates. For best results, select the Extra Heavy soil selection if available. See NOTE.

Use this cycle to remove common allergens such as dust mites and pet dander. Cycle uses an increased water temperature and a longer wash cycle to provide the sanitization benefit. A pump purge and longer rinse is incorporated to remove contaminates. For best results, select the Extra Heavy soil selection if available. Extra Rinse is on by default. See NOTE below for more details.

Extra Rinse is Default To quickly rinse and spin out any items at any

time. Utilizes a high speed spin to extract water from wet items.

To quickly drain and spin out any items at any time. Utilizes a high speed spin to extract water from wet items.

month to clean the basket of residue and odor. Never load laundry when using this cycle; laundry may become damaged. Cycle incorporates a hot extended wash, intense agitation action and a flush out of the pump.

NOTE: The Sanitize and Alergen cycle water temperatures CANNOT be changed. The Sanitize cycle is certified by NSF International, an independent third party testing and certification organization.

The Sanitize certification verifies that the cycle reduced 99.9% of bacteria typically found in residential laundry and that no significant contamination is transferred to subsequent washer loads. Only the Sanitize cycle has been designed to meet the requirements of NSF Protocol P172 for sanitizing effectiveness.

The Allergen certification verifies that the cycle reduced at least 95% of dust mites and pet dander. Only the Allergen cycle has been designed to meet the requirements of NSF Protocol P351 for allergen reducing effectiveness.

Allergen Reduction Performance of Residential and Commercial, Family-Sized Clothes Washers

NSF Protocol P172 Sanitization Performance of Residential and Commercial, Family-Sized Clothes Washers

NSF Protocol P351

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USING THE WASHER

Soil

Changing the Soil level increases or decreases the wash time to remove different amounts of soil. To change the Soil level, locate the Soil level section on the cycle screen and scroll up or down until

you have reached the desired setting. You can choose between Extra Light, Light, Normal, Heavy or Extra Heavy soil.

Temp

Adjust to select the proper water temperature for the wash cycle. The rinse water is always cold to help reduce energy usage and reduce setting of stains and wrinkles.

Follow the fabric manufacturer’s care label when selecting the wash temperature.

To change the wash temperature, locate the Temp section on the cycle screen and scroll up or down until you have reached the desired setting. You can choose between Cold, Cool, Warm, Hot or Extra Hot.

Spin

Changing the Spin setting changes the final spin speed of the cycles. Always follow the garment manufacturer’s care label when changing the Spin setting.

To change the Spin setting, locate the spin section on the cycle screen and scroll up or down until you have reached the desired setting. You can choose between No Spin, Low, Medium, High or Max.

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Higher spin speeds remove more water from the clothes and will help reduce dry time, but may also increase the possibility of setting wrinkles on some fabrics.

Rinse

Changing Rinse will change the number of rinses the cycle will use. To change the rinse option, locate the Rinse section on the cycle screen and scroll up or down until you have reached the desired setting. You can choose between Normal, Extra and no rinse.

Delay Wash

Use to delay the start of your washer.

1. Choose your wash cycle and any options.

2. In the Delay Wash section you can change the delay time in 1 hour increments up to 24 hours.

3. Press and hold the Start button for 1 seconds to start the countdown. The selected delay time

will not be shown on the screen. Only the estimated cycle time will be visible. Once the delayed time period has been completed, the selected dry cycle will start.

NOTE: If the door is opened while the dryer is in Delay Wash, the countdown time will not restart unless the door is closed and Start button has been pressed again.

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USING THE WASHER

PreWash

Compartment

Stain Removal Guide

The Stain Removal guide is pre-programmed with the ideal wash and rinse settings to tackle five common stains. To use this feature, select the desired wash cycle and locate the Stain Removal guide menu and select the stain you want to remove. Next, press Start.

For some stains, a prewash will be selected automatically. If desired, add detergent or wash additive to the prewash dispenser. Add Steam cannot be selected along with this feature.

Options

Prewash

Prewash is an extra wash before the main wash. Use it for heavily soiled clothes or for clothes with a care label that recommends prewashing before washing. Be sure to add liquid or powder high efficiency detergent, or the proper wash additive to the prewash dispenser. The PreWash feature will fill the washer with water (adding the prewash detergent), tumble the clothes, drain and spin. Then the washer will run the selected wash cycle. NOTE: The PreWash is not selected automatically and must be selected before starting the cycle.

Tumble Care

Freshly tumbles your garments periodically for up to 8 hours after the wash cycle is complete to lessen the setting of wrinkles and creases when you are not able to move clothing to the dryer right away. At the end of the cycle, the display will scroll “END” and after ten minutes the Tumble Care will begin. It can be stopped at any time by pressing the Power button. NOTE: The Tumble Care option cannot be added to the My Cycle feature.

Steam

Steam adds steam into the washer early in the cycle to assist with loosening stains on the Whites, Normal, Casuals, Bulky Items, Jeans, Towels/Sheets, Active Wear, and Baby Care cycles.

To use:

1. Turn power ON and select a wash cycle which has Steam as an option.

2. Select the Add Steam button to activate steam.

3. Press the Start/Pause button.

Time Saver

Use this option to reduce the overall wash cycle by at least 20% without sacrificing wash performance. This feature is available on all cycles except Quick Wash, Sanitize, Allergen, Rinse+Spin, Drain+Spin, and TubClean. This option will modify the wash cycle, slightly raising the wash temperature and using more water to deliver equal wash performance as the basic cycle. All other features, such as Prewash, Extra Rinse, Add Steam, etc, can be used with Time Saver but may adjust the total wash time.

To use:

1. Turn power on and select a wash cycle which has Time Saver as an option.

2. Make any adjustments to Soil, Temp and Spin as desired.

3. Press the Time Saver button to reduce the overall wash time.

4. Press the Start/Pause button.

My cycle

My Cycle

Set up your favorite combination of settings for each cycle and save them here for one touch recall. These custom settings can be set while a cycle is in progress.

NOTE: You can store 1 My Cycle combination of settings for each cycle. To store a My Cycle combination of settings:

1. Select your washing cycle.

2. Change Temp and Level settings to fit your needs.

3. Select any washing options you want.

4. Press and hold the

To recall your stored My Cycle combination:

Select the cycle and press the

To change your stored My Cycle combination:

Repeat steps 1–4.

for 3 seconds to store your selection. A beep will sound and the button will light up.

before washing a load.

10 49-3000191 Rev. 2

USING THE WASHER

Start cycle

Pause cycle

Lock Symbol

Start/Pause

Press to start a wash cycle. If the washer is running, pressing it once will pause the washer and unlock the door. This function can be used to add garments during a cycle. Press again to restart the wash cycle.

Start

Press and hold for 1 second to start or restart a cycle.

Pause

If the washer is running, press and hold for 1 second to pause the cycle. This function can be used to add garments during a cycle.

NOTE: If the washer is paused and the cycle is not restarted within 15 minutes, the current wash cycle will be cancelled.

Lock

You can lock the controls to prevent any selections from being made. Or you can lock or unlock the controls after you have started a cycle.

Children cannot accidentally start the washer by touching pads with this option selected. To lock the washer controls, press and hold the lock symbol ( ) in the top right corner for 3

seconds and a lock screen will appear asking if you want to lock the machine. To unlock the washer controls, press and hold the unlock symbol ( ) for 3 seconds and the lock

screen will disappear.

NOTE: The Power button can still be used when the machine is locked.

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Gear Symbol

Settings

Select the gear symbol ( ) in the top right corner to enter the Settings screen.

Volume

When the control panel is powered on, the washer will beep at the end of the cycle and every time you press a button on the control panel.

Use the options pad to select either High, Med, Low, or Off.

NOTE: The selected volume is for both end of cycle and pad sounds.

Language

Use the Option pad to select either English, Spanish, or French.

Brightness

To change the brightness of the screen, use the brightness slider to change from darker to brighter.

WiFi Connect + Tub Light

Use the WiFi Connect + Tub Light toggle button to turn this feature on or off. Toggling this feature on will enable the WiFi Connect function and enable the usage of the tub light when the door is opened & closed. Follow the directions on the Wifi Connect screen using the information provided to connect with the GEA Laundry App. Toggling this feature off will disable the Wifi Connect function and disable the tub light.

NOTE: When the washer to set up with the GEA Laundry App, new software may be available to install. After approving the installation of the new software through the GEA Laundry App, the washer tub light will flash on and off during the software installation. The washer tub light will stop flashing and turn off after the software is done installing.

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USING THE WASHER

Dispenser Drawer

Slowly open the dispenser drawer by pulling it out until it stops. After adding laundry products, slowly close the dispenser

drawer. Closing the drawer too quickly could result in early dispensing of the fabric softener or detergent.

You may see water in the fabric softener compartment at the end of the cycle. This is a result of the flushing/siphoning action and is part of the normal operation of the washer.

Detergent Compartment

• Only use high-efficiency detergent in this washer. Use the detergent manufacturer’s recommended amount. DO NOT fill above the MAX line.

• Detergent is flushed from the dispenser at the beginning of the wash cycle. Either powdered or liquid high-efficiency detergent can be used.

• Detergent usage may need to be adjusted for water temperature, water hardness, size and soil level of the load. Avoid using too much detergent in your washer since it can lead to oversudsing and detergent residue being left on the clothes.

Divider Drawer System (on some models)

The detergent compartment is in the front left of the dispenser drawer.

• Powder Detergent –

Lock the detergent card flat into its top position in the compartment. Make sure the card is locked, then pour the suggested amount of powder detergent into the detergent dispenser.

• Liquid Detergent – Lock the detergent card vertically into its center position in the compartment. Make sure the card is locked, then pour the suggested amount of liquid detergent into the detergent dispenser.

Use only HE

High-Efficiency

detergent

PreWash Compartment (no cup) – Use for Liquid

and Powder Detergent Lock in HORIZONTAL position for Powder Detergent and VERTICAL position for Liquid Detergent

Bleach Compartment

If desired, measure out the recommended amount of liquid bleach, not to exceed 1/3 cup (80 ml), and pour into the right compartment labeled “LIQUID BLEACH”.

Do not exceed the maximum fill line. Overfilling can cause early dispensing of the bleach which could result in damaged clothes.

NOTE: Do not use powdered bleach in the dispenser.

Fabric Softener Compartment

If desired, pour the recommended amount of liquid fabric softener into the compartment labeled “Fabric Softener.”

Use only liquid fabric softener in the dispenser. Dilute with water to the maximum fill line. Do not exceed the maximum fill line. Overfilling can cause early

softener, which could stain clothes. NOTE: Do not pour fabric softener directly on the wash load.

dispensing of the fabric

Bleach Compartment

Fabric Softener Compartment

12 49-3000191 Rev. 2

Always follow fabric manufacturer’s care label when laundering.

Sorting Wash Loads

Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates) and whether the fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton towels and socks separate from lint collectors including synthetic garments and dress pants.

WARNING

DO NOT wash fabrics soiled with flammable liquids or cleaning solvents. No washer can completely remove oil.

DO NOT wash or dry anything that has been soaked in or spotted with any type of oil (including cooking oils). DO NOT reach into the washer until all moving parts have stopped.

Doing so can result in death, explosion, fire or amputation.

- Fire Hazard

Loading the Washer

The wash drum may be fully loaded with loosely added items. To add items after the washer has started, press Pause and wait until the door is unlatched. The washer may take up to 30

seconds to unlock the door after pressing Pause, depending on the machine conditions. Do not try to force open the door when it is locked. After the door unlocks, open gently. Add items, close the door and press Start to restart.

The wash drum may be fully loaded with loosely added items.

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Loading Examples

WORKWEAR LINENS MIXED LOAD DELICATES* QUICK WASH

3 Jeans

3 Work Wear

Shirts

2 Work Wear

Pants

1 Bath Sheet

6 Bath Towels/

8 Washcloths

4 Hand Towels/

1 Terrycloth Bath

Mat

1 Flat Queen-

Sized Sheet

1 Fitted Queen-

Sized Sheet

2 Pillowcases

2 Pillowcases 1 Hand Towel

1 Flat Sheet/

1 Fitted Sheet

2 Bath Towels/

2 Washcloths

4 Shirts (Men’s or

Women’s)

3 Pair Pants (Khakis or

Twills)

3 T-shirts 4 Pairs of Boxers 2 Pairs of Shorts

4 T-shirts

2 Pairs of Sweatpants

2 Sweatshirts

1 Hoodie

5 Pairs of Socks

4 Bras

4 panties

2 Slips

1 Camisole

3 Nightgowns

* Using a nylon mesh

bag for small items is recommended.

(2–3 GARMENTS)

2 Casual Wear Work Shirts

1 Pair Casual Wear Work Pants

3 Soccer Uniforms

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CARE AND CLEANING

Water Supply Hoses

Hoses connecting washer to faucet should be replaced every 5 years.

Exterior

Immediately wipe off any spills. Wipe with damp cloth. Wipe or dust spills or washing compounds with a damp cloth. Washer control panel and finishes may be damaged by some laundry pretreatment and stain remover products. Apply these products away from the washer. The fabric may then be washed and dried normally. Damage to your washer caused by these products is not covered by your warranty. Do not hit surface with sharp objects.

Interior

Dry around the washer door opening, flexible gasket (including attached hoses) and door glass. These areas should always be clean to ensure a watertight seal.

It is recommended to rinse the washer at least once per month with 1 cup of bleach (or other commercially available product manufactured for this purpose, such as Tide® Washing Machine Cleaner) poured directly into the basket without clothes and using the Tub Clean Cycle.

Pump Filter

Clean EVERY MONTH to remove any items that may have been caught in the filter or housing.

Due to the nature of the front-load washer, it is sometimes possible for small articles to pass to the pump. The washer has a filter to capture lost items so they are not

dumped to the drain. To retrieve lost items, clean out the pump filter.

Open the door on the bottom right of the front of the unit.

Twist the small white cap counterclockwise a quarter turn and unhook the small rubber

hose. Pull the hose out of the hole and remove the white drain hose plug above a small pan to capture any water that may drain. Drain the excess water. Replace.

Unscrew the pump filter. Rinse off any debris. Replace.

Close the access door.

Drain Hose

Drain Plug

Pump Filter

Door

(appearance

will vary)

Door Gasket

Open the washer door. Using both hands, press down the door gasket. Remove any foreign objects if found trapped inside the gasket. Make sure there is nothing blocking the holes behind the gasket.

While holding down the door gasket, inspect the interior of the gasket by pulling it down with your fingers. Remove any foreign objects if found trapped inside this gasket. Make sure there is nothing blocking the holes behind the gasket.

When you are finished cleaning the door gasket, remove your hands and the gaskets will return to the operating position.

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CARE AND CLEANING

Dispenser Drawer Area

Detergent and fabric softener may build up in the dispenser drawer. Residue should be removed once or twice a month.

• Remove the drawer by first pulling it out until it stops. Then reach back into the rear center of the drawer cavity and press down firmly on the lock tab, pulling out the drawer.

• Remove all cups and inserts from the dispenser drawer. Rinse the inserts, cups and drawer with hot water to remove traces of accumulated laundry products.

• To clean the drawer opening, use a small brush to clean the recess. Remove all residue from the upper and lower parts of the recess.

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• Return inserts to the proper compartments. Replace the dispenser drawer.

• To reduce buildup in the Dispenser Drawer area:

Use only HE High-Efficiency detergent.

Moving and Storage

Ask the service technician to remove water from drain pump and hoses. Do not store the washer where it will be exposed to the weather. When moving the washer, the tub should be kept stationary by using the shipping bolts removed during installation. See Installation Instructions in this manual. If these parts are not available, visit our website at haierappliances.com/parts or in Canada visit haiercanada.ca/parts.

Long Vacations

Be sure water supply is shut off at faucets. Drain all water from hoses and water filter pump area if weather will be below freezing.

49-3000191 Rev. 2 15

ENGLISH

INSTALLATION INSTRUCTIONS

If you have questions, visit our website at haierappliances.com

or in Canada visit haiercanada.ca.

BEFORE YOU BEGIN

Read these instructions completely and carefully.

•

IMPORTANT – Save these instructions

for local inspector’s use.

•

IMPORTANT – Observe all governing

codes and ordinances.

Note to Installer – Be sure to leave these

• instructions with the Consumer.

• Note to Consumer – Keep these instructions for future reference.

• Skill level – Installation of this appliance requires basic mechanical and electrical skills.

• Completion time – 1-3 hours

• Proper installation is the responsibility of the installer.

• Product failure due to improper installation is not covered under the Warranty.

WASHER

TOOLS REQUIRED FOR WASHER INSTALLATION

ʄ Level ʄ Wrench (provided)

ʄ Channel-lock adjustable pliers

PARTS SUPPLIED

Water Hoses (2) (Flat washers pre-installed)

ʄ Drain Hose Guide

LOCATION OF YOUR WASHER

DO NOT Install the Washer:

1. In an area exposed to dripping water or outside weather

conditions. The ambient temperature should never be below 60°F (15.6°C) for proper washer operation.

2. In an area where it will come in contact with curtains or

drapes.

3. On carpet. The floor MUST be a hard surface with a

рдымршрцптуитй!¦"ėуихйттч¤!"'жруих# жр¥Эт

make sure the washer does not vibrate or move, you may have to reinforce the floor.

NOTE:Тййпттхмцмсуттхжтсзмчмтсшци#¦$ėмрухиксдчиз

plywood sheet solidly attached to existing floor covering.

IMPORTANT: Minimum Installation Clearances

• алисмсцчдппизмсдпжтщиЬмзиц¦Ыидх ĔдсзЭту!ė

• алисмсцчдппизмсжптцичЬмзиц¦Ыидх ĔдсзЭту¦Пхтсч!ė (2.54 cm)

• Consideration must be given to provide adequate clearance for installation and service.

• Closet doors must be louvered or otherwise ventilated and have at least 60 square inches (387.1 cm2) of open area. If the closet contains both a washer and a dryer, doors must contain a minimum of 120 square inches (774.2 cm2) of open area.

MOBILE HOME INSTALLATION:

Installation must conform to Standard for Mobile Homes, ANSI A119.1 and National Mobile Home Construction and Safety Standards Act of 1974 (PL93-383).

16 49-3000191 Rev. 2

INSTALLATION INSTRUCTIONS

CONNECTION DIMENSIONS ROUGH-IN DIMENSIONS

BACK

21-3/4”

(55.25 cm)

4-3/4”

(12 cm)

2-1/16”

(5.24 cm)

31-1/32”

(78.82 cm)

29-3/4”

(75.57 cm)

FRONT

23-7/16” (59.5 cm)

*33-1/4” (84.5 cm)

ENGLISH

SIDE

25-5/8”

(65 cm)

*33-1/4” (84.5 cm)

*NOTE:

Washer leveling legs retracted = 33-1/4” (84.5 cm) Washer leveling legs extended = 33-3/4” (85.5 cm) Stacked = 66-1/2” (169.0 cm)

49-3000191 Rev. 2 17

ENGLISH

INSTALLATION INSTRUCTIONS

UNPACKING THE WASHER ЮЧЩКМФТЧРЭСОаКЬСОЫ¤жтсч¥

WARNING

unpacked. Make materials inaccessible to children. Children might use them for play. Cartons covered with rugs, bedspreads or plastic sheets can become airtight chambers causing suffocation.

1. Cut and remove all packaging straps.

2. While it is in the carton, carefully lay the washer on its

side. DO NOT lay the washer on its front or back.

3. Turn down the bottom flaps. Remove all base packaging

including the styrofoam base.

4. Carefully return the washer to an upright position and

remove the carton by lifting it upward.

5. Carefully move the washer to within 4 feet (122 cm) of

the final location.

6. Remove the following from the back side of the washer:

4 bolts 4 plastic spacers (including rubber grommets)

NOTE: Do NOT remove the screw or clip holding the hose.

Recycle or destroy the carton and plastic bags after the washer is

7. Insert shipping bolt hole covers into shipping bolt holes.

NOTES:

• Failure to remove the shipping braces can cause the washer to become severely unbalanced.

• IMPORTANT: Save all bolts for future use.

If you must transport the washer at a later date, you

must reinstall the shipping support hardware to prevent shipping damage. Keep the hardware in the plastic bag provided.

18 49-3000191 Rev. 2

INSTALLATION INSTRUCTIONS

ELECTRICAL REQUIREMENTS

WARNING

Plug into a grounded 3-prong outlet.

DO NOT remove ground prong. DO NOT use an adapter. DO NOT use an extension cord.

Failure to follow these instructions can result in death, fire or electrical shock.

CIRCUIT – Individual, properly polarized and grounded 15 or 20 amp circuit breaker or time-delay fuse.

POWER SUPPLY – 2 wire plus ground, 120 Volt, single phase, 60 Hz, alternating current.

Outlet Receptacle – Properly grounded 3-prong receptacle to be located so the power cord is accessible when the washer is in an installed position. If a 2-prong receptacle is present, it is the owner’s responsibility to have a licensed electrician replace it with a properly grounded 3-prong grounding type receptacle.

Washer must be electrically grounded in accordance with local codes and ordinances, or in the absence of local codes, with latest edition of the NATIONAL ELECTRICAL CODE, ANSI/NFPA NO. 70 or CANADIAN ELECTRICAL CODE, CSA C22.1. Check with a licensed electrician if you are not sure that the washer is properly grounded.

- Electrical Shock Hazard

Ensure proper ground exists before use.

WARNING

Disconnect power supply before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.

WARNING

Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing.

Service personnel – DO NOT contact the following parts while the appliance is energized: Electrical Valve, Drain Pump, NTC and Motor Control Unit.

WATER SUPPLY REQUIREMENTS Hot and cold water faucets MUST be installed within

42 inches (107 cm) of your washer’s water inlet. The faucets MUST be 3/4” (1.9 cm) garden hose-type so inlet hoses can be connected. Water pressure MUST be between 10 and 120 pounds per square inch. Your water department can advise you of your water pressure. The hot water temperature should be set to deliver water at 120° to 140°F (48°–60°C) to provide proper Automatic Temperature Control (ATC) performance.

НЫКТЧЫОЪЮТЫОЦОЧЭЬ

1. Drain capable of eliminating 9.5

gals (36 L) per minute.

- Electrical Shock Hazard

- Shock Hazard

ENGLISH

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment- grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING

of electrical shock. Check with a qualified electrician, or service representative or personnel, if you are in doubt as to whether the appliance is properly grounded. DO NOT modify the plug on the power supply cord. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.

If required by local codes, an external 18 gauge or larger copper ground wire (not provided) may be added. Attach to washer cabinet with a #10-16 x (available at any hardware store) to rear of washer.

49-3000191 Rev. 2 19

Improper connection of the equipmentgrounding conductor can result in a risk

1/2

” sheet metal screw

2. A standpipe diameter of 1-1/4”

(3.18 cm) minimum.

3. The standpipe height above the

floor should be: Minimum height: 36” (91.4 cm) Maximum height: 58” (147 cm)

BACK

(147 cm)

36”

(91.4 cm)

Min.

58”

Max.

ENGLISH

INSTALLATION INSTRUCTIONS

INSTALLING THE WASHER

1. Run some water from the hot and cold faucets to flush

the water lines and remove particles that might clog the water valve screens.

2. Remove the inlet hoses from the plastic bag. Remove

black rubber washers from bag and insert into hose fitting before connecting to unit.

3. (90° elbow end)

Carefully connect the inlet hose marked HOT to the outside “H” outlet of the water valve. Tighten by hand; then tighten another 2/3 turn with pliers. Carefully connect the other inlet hose to the inside “C” outlet of the water valve. Tighten by hand; then tighten another 2/3 turn with pliers. Do not cross-thread or

overtighten these connections.

4. Connect the inlet hose ends to the HOT and

COLD water faucets tightly by hand; then tighten another 2/3 turn with pliers. Turn the water on and check for leaks.

5. Carefully move the washer to its final

location. Gently rock the washer into position. It is important not to damage the rubber leveling legs when moving your washer to its final location. Damaged legs can increase washer vibration. It may be helpful to spray window cleaner on the floor to help move your washer into its final position. NOTE: To reduce vibration, ensure

that all four rubber leveling legs are firmly touching the floor. Push and pull on the back right and then back left of your washer.

NOTE: Do not use the dispenser drawer or door to lift the

washer.

NOTE: If you are installing into a drain pan, you can use a

24-inch-long 2x4 to lever the washer into place.

6. With the washer in its final position, place a level on top

of the washer (if the washer is installed under a counter, the washer should not be able to rock). Adjust the front leveling legs up or down to ensure the washer is resting solidly. Turn the locknuts on each leg up toward the base of the washer and snug with a wrench.

INSTALLING THE WASHER (cont.)

7. Attach U-shaped hose guide to the end of the drain

hose. Place the hose in a laundry tub or standpipe.

NOTE: If the drain hose is placed in a standpipe without

forming a U shape, a siphoning action could occur. There must be an air gap around the drain hose. A snug hose fit can also cause a siphoning action.

NOTE: Do not place drain hose deeper than 7” into the

drain. 4” - 7” is suggested. Deeper than 7” can cause a siphoning action.

8. Plug the power cord into a grounded outlet.

NOTE: Check to be sure the power is off at the circuit

breaker/fuse box before plugging the power cord into an outlet.

9. Turn on the power at the circuit breaker/fuse box.

10. Read the rest of this Owner’s Manual. It contains

valuable and helpful information that will save you time and money.

11. Before starting the washer, check to make sure:

ʄ Main power is turned on.

ʄ The washer is plugged in. ʄ The water faucets are turned on. ʄ The unit is level and all four leveling legs are firmly on

the floor.

ʄ The shipping support hardware is removed and

saved. ʄ The drain hose is properly tied up. ʄ There are no leaks at the faucet, drain line or washer.

12. Run the washer through a complete cycle. Check for

water leaks and proper operation.

13. If your washer does not operate, please review the

Troubleshooting Tips section before contacting us

for service.

14. Place these instructions in a location near the washer

for future reference.

NOTE: Keep the leg extension at a minimum to

prevent excessive vibration. The farther out the legs are extended, the more the washer will vibrate.

If the floor is not level or is damaged, you may have to

extend the rear leveling legs.

REPLACEMENT PARTS

Visit our website at haierappliances.com/parts or in Canada visit haiercanada.ca/parts.

20 49-3000191 Rev. 2

TROUBLESHOOTING TIPS

Problem Possible Cause What To Do

Not draining Not spinning Not tumbling

Leaking water Door gasket is damaged Check to see if gasket is seated and not torn. Objects left in pockets

Clothes too wet

Load is out of balance Redistribute clothes and run Rinse+Spin.

Increase load size if washing small load containing heavy and light items.

Pump filter may be clogged See the Care and Cleaning section on how to clean the Pump Filter. Drain hose is kinked or

improperly connected Household drain may be

clogged Drain hose siphoning; drain

hose pushed too far down the drain

Check back left of washer for water

Fill hoses or drain hose is improperly connected

Household drain may be clogged

Dispenser clogged Powder soap may cause clogs inside the dispenser and cause water

Incorrect use of detergent Use only HE and correct amount of detergent. Load is out of balance Redistribute clothes and run Rinse+Spin.

Straighten drain hose and make sure washer is not sitting on it.

Check household plumbing. You may need to call a plumber.

Ensure there is an air gap between hose and drain.

may cause damage to the washer (nails, screws, pens, pencils) Water may drip from the door when the door is opened. This is a normal operation. Carefully wipe off rubber door seal. Sometimes dirt or clothing is left in this seal and can cause a small leak

If this area is wet, you have oversudsing condition. Use less detergent.

Make sure hose connections are tight at washer and faucets and make sure end of drain hose is correctly inserted in and secured to drain facility.

Check household plumbing. You may need to call a plumber.

to leak out the front of the dispenser. Remove drawer and clean both drawer and inside of dispenser box. Please refer to Care and Cleaning section.

Increase load size if washing small load containing heavy and light items.

ENGLISH

Pump filter may be clogged See the Care and Cleaning section on how to clean the Pump Filter. Overloading Load your washer so clothes have enough room to move freely. Drain hose is kinked or

improperly connected Household drain may be

clogged Drain hose siphoning; drain

hose pushed too far down the drain

49-3000191 Rev. 2 21

Straighten drain hose and make sure washer is not sitting on it.

Check household plumbing. You may need to call a plumber.

Ensure there is an air gap between hose and drain.

ENGLISH

Incomplete cycle or timer not advancing

Loud or unusual noise; vibration or shaking

No power/washer not working or dead

Snags, holes, tears, rips or excessive wear

Control time wrong or changes

Not enough water This is normal Horizontal washers do not require the tub to fill with water like

Washer pauses or has to be restarted, or washer door is locked and will not open

Door unlocks or press Start and machine doesn’t operate

TROUBLESHOOTING TIPS

Problem Possible Cause What To Do

Automatic load redistribution

Pump filter may be clogged See the Care and Cleaning section on how to clean the Pump

Drain hose is kinked or improperly connected

Household drain may be clogged

Drain hose siphoning; drain hose pushed too far down the drain

Cabinet moving Washer is designed to move 1/4” to reduce forces transmitted

All rubber leveling legs are not firmly touching the floor

Unbalanced load Pause unit, open door and manually redistribute load. To check

Pump filter may be clogged See the Care and Cleaning section on how to clean the Pump

Washer is unplugged Make sure cord is plugged securely into a working outlet. Water supply is turned off Turn both hot and cold faucets fully on. Circuit breaker/fuse is

tripped/blown Automatic self system checks First time the washer is plugged in, automatic checks occur. It

Pens, pencils, nails, screws or other objects left in pockets

Pins, snaps, hooks, sharp buttons, belt buckles, zippers and sharp objects left in pockets

This is normal During spin the washer may need to rebalance the load

Pump filter may be clogged See the Care and Cleaning section on how to clean the Pump

This is normal

Incorrect operation Simply open and close the door firmly; then press Start.

Timer stops at 1 minute; machine has redistributed the load once or twice. This is normal operation. Do nothing; the machine will finish the wash cycle.

Filter. Straighten drain hose and make sure washer is not sitting on it.

Check household plumbing. You may need to call a plumber.

Ensure there is an air gap between hose and drain.

to the floor. This movement is normal. Push and pull on the back right and then back left of your washer

to check if it is level. If the washer is uneven, adjust the rubber leveling legs so they are all firmly touching the floor and locked in place.

machine, run rinse and spin with no load. If normal, unbalance was caused by load.

Filter.

Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have separate outlet.

may take up to 20 seconds before you can use your washer. This is normal operation.

Remove loose items from pockets.

Fasten snaps, hooks, buttons and zippers.

sometimes to reduce vibrations. When this happens, the estimated time is increased causing time left to increase or jump.

top-load washers.

Filter.

Front-load washers start up differently than top-load washers, and it takes several seconds to check the system. The door will lock and unlock.

22 49-3000191 Rev. 2

TROUBLESHOOTING TIPS

Problem Possible Cause What To Do

Water does not enter washer or enters slowly

Wrinkling Improper sorting Avoid mixing heavy items (like work clothes) with light items (like

Grayed or yellowed clothes

Automatic self system checks After Start is pressed, the washer does several system checks. Water

will flow

Water valve screens are stopped up

Inlet hose screen washers are stopped up

Pump filter may be clogged See the Care and Cleaning section on how to clean the Pump Filter. Fill hoses may be kinked Check that fill hoses are not kinked or clogged. Water supply is turned off Turn on both hot and cold faucets fully. Energy efficiency This is an energy-efficient washer. As a result, the temperature

Insufficient water supply Make sure that the water supply is turned on. Make sure that the

The washer door is open The washer door must be closed for all washer cycle operations. If

Incorrect fill hose connection Make sure that the fill hoses connect the hot water supply to the hot

Overloading Load your washer so clothes have enough room to move freely. Incorrect wash cycle Match cycle selection to the type of fabric you arewashing (especially

Repeated washing in water that is too hot

Not enough detergent Use correct amount of detergent. Not using HE (high efficiency)

detergent Hard water Use hottest water safe for fabric.

Water is not hot enough Make sure water heater is delivering water at 120°–140°F (48°–60°C). Detergent is not dissolving Try a liquid HE detergent. Dye transfer Sort clothes by color. If fabric label states wash separately, unstable

Turn off the water source and remove the water connection hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on.

Turn off the water source and remove the inlet hoses from the wall faucets. Use a brush or toothpick to clean the screen washers in the end of the hoses. Reconnect the hoses and turn the water back on.

settings for this washer may be different than for a non-energyefficient washer.

water faucets are turned to their completely open position.

the door is opened during the washer operation, all functions will stop, including water filling.

inlet on the washer and the cold water supply to the cold inlet on the washer (hot to hot, cold to cold).

blouses).

for easy care loads). Wash in warm or cold water.

Use only HE detergent.

Use a water conditioner like Calgon brand or install a water softener.

dyes may be indicated.

several

seconds after Start is pressed.

ENGLISH

49-3000191 Rev. 2 23

ENGLISH

Colored spots Incorrect use of fabric softener Check fabric softener package for instructions and follow directions

Water temperature is incorrect

Slight variation in metallic color

Bad odor inside your Washer

Detergent leak Incorrect placement of

Improper dispensing of softener

Dispenser drawer not dispensing properly

Pump running while washer is not in use

TROUBLESHOOTING TIPS

Problem Possible Cause What To Do

for using dispenser.

Dye transfer Sort whites or lightly colored items from dark colors.

Promptly remove wash load from washer.

Water supply is improperly connected

House water heater is not set properly

This is normal Due to the metallic properties of paint used for this unique product,

Washer unused for a long time, not using recommended quality of HE detergent or used too much detergent

detergent insert This is normal It is normal operation to see detergent leak on door gasket about 20

Dispenser clogged Monthly clean the dispenser drawer to remove buildup of chemicals. Softener is filled above the max

line Softener cap issue Make sure softener cap for dispenser is seated or it will not work. Laundry detergent packet

placed in dispenser drawer

Clog in sump drain This is normal. Drain sump is detecting an undesired water fill level

Make sure hoses are connected to correct faucets.

Make sure house water heater is delivering water at 120°–140°F (48°–60°C).

slight variations of color may occur due to viewing angles and lighting conditions.

Run a Tub Clean cycle. In case of strong odor, you may need to run the Tub Clean cycle more

than once. Use only the amount of detergent recommended on the detergent

container. Use only HE (high efficiency) detergent. Always remove wet items from the washer promptly after machine

stops running. Leave the door slightly open for the water to air dry. Close

supervision is necessary if this appliance is used by or near children. Do not allow children to play on or in this or any other appliance.

Make sure detergent insert is properly located and fully seated. Never put detergent above max line.

seconds after filling the dispenser.

Make sure to have the correct amount of softener.

Laundry detergent packets should not be used in the dispenser. They should only be added directly to the wash tub following the manufacturer's directions.

from a potential open faucet. Shut off water valve and inspect water valve for blockage.

24 49-3000191 Rev. 2

NOTES

ENGLISH

49-3000191 Rev. 2 25

ENGLISH

NOTES

26 49-3000191 Rev. 2

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