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Index
• Installation Guidelines
• Maintenance Guidelines
• Common Operation Issues
• Component Test Information
• HWD1000 Error Code List
• HWD 15/1600 Error code list
• HWD 15/1600 Self Check Mode
• Poor Drying Performance Troubleshooting
• HWD1000 Common Parts List
• HWD1500 Common Parts List
• HWD1600 Common Parts List
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Installation Guidelines Part 1
• Do not remove the shipping
bolts until the unit is at the
installation space
– Remove the shipping bolts just
before the unit is to be moved
into the final location
• Make sure the unit is level
– Level can be verified by pressing
on all 4 corners, if any of the
corners move additional
adjustment is required
– BE SURE TO LOCK THE LEVELING
LEGS
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Installation Guidelines Part 2
• Make sure the Hot and cold supply lines are
connected properly, unobstructed and fully open
– Do not reuse old water supply hoses
• Make sure the drain hose is installed into the
standpipe properly and secured
– The drain hose end should not be submerged
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Maintenance Guidelines
• Use High Efficiency (HE)
detergent only
– The wrong type of soap can lead to
poor wash performance and
possibly damage the washer
• Clean the Drain Filter every two
weeks
• Inspect the door boot gasket for
tears or foreign matter with
each new cycle
• Clean the door boot with bleach
monthly to prevent mold
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Common Operation Issues
• Clothes do not dry within 120 Minutes
• The washer will wash ~ 12 pounds of clothes at once but
the unit only designed to dry 6.6 lbs. of clothes within 2
hours
• 6.6 Lbs. is approximately 2 full outfits
• This unit uses energy saving vent less condensation drying,
different from traditional vented drying
• Condensation drying operates like a cold drink on a hot day
where the cold surface of the glass attracts moisture to the
outside of the glass.
• The condensation dryer circulates air through the drum, but
instead of being vented back out, it is passed through a heat
exchanger. This heat exchanger is essentially a cooling
surface, attracting moisture. The moisture drips into a
drainpipe. After passing through the heat exchanger the air
is reheated and blown back into the drum. This process is
repeated throughout the dry cycle.
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Common Operation Issues
• Cannot open the door
– This unit uses a safety interlock that locks the door
for three minutes after the cycle ends or the stop
button is pressed
• This is done to protect the user from flood damage and
excessive heat
• Clothes come out dry but wrinkled
– The smaller drum size may not allow garments to
“fluff”, try reducing the number of garments being
dried at one time.
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