Silver Sea-ox
HAIER-THERMOCOOL Household Electric Water Heater
User's Manual
HAIER
THERMOCOOL
Limited
45/47, Town Planning Way, Ilupeju Industrial Estate,P.M.B 21132, Lagos, Nigeria.
Tel: 01-4973474, 5554768, 7734074/5
Fax: 01-5553289, 4962076
E-mail: sales@hpz.com.ng
Website: www.htcool.com
Please read this manual before usage
Retain it for future regerence
HAIER
THERMOCOOL
Pre-safe Expert
Mark of HAIER-THERMOCOOL
Safe Water Heaters
This mark is the designation for Pre-Safe Expert of
HAIER-THERMOCOOL Water Heater Company, which
indicates use of the company's patented technology
inside the product. It ensures you a safe bath while
monitoring whether your house ground wire is live or
not all the time. If this mark is lighted on, it indicates
your house ground wire has come live (poor
grounding and live). In this case, please immediately
stop use and unplug from the power supply, and
remember not to touch any electric appliance shell in
your house. At the same time, immediately contact
after-sales service and your property management
company for professional repair until the mark goes
off.
Pre-Safe Expert will become the electric safeguard
for your family.
Cleaning and Maintenance
Statement:
Note:
External Cleaning: Disconnect power supply before cleaning. Gently wipe with wet
cloth dipped with a little of mild detergent. Do not use gasoline or other solvents. Finally
dry with dry cloth. Keep water heater dry. Do not use cleansers containing grinding
agent (e.g. toothpaste), acids, chemical solvents (e.g. alcohol) or polishers to clean.
Internal Cleaning: To ensure high working efficiency, heating elements and tank liner of
water heater shall be cleaned once in three years. Take care not to damage protection
layer on heating elements and tank liner inner surface. According to different local
water qualities and use habits, magnesium anode rod shall be periodically replaced. If
maintenance is needed, please contact local service station.
This water heater shall only be repaired and maintained by qualified
servicemen. Improper maintenance may cause severe injury or damage.
Before opening or repairing water heater, please do pull out the power plug.
Before asking for service, please refer to troubleshooting section to resolve easy
problems.
FAQ
Contents
Before USage
Special reminding
Features
Views and parts
Safety precautions
Setting environment
Parameters
Dimensions
Installation
Attentions in Installation
Installation
Operation
Correct Disposal of this product:
This marking indicates that this product should not be disposed with other
household wastes throughout the EU. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material resources. To return
your used device, please use the return and collection systems or contact the
retailer where the product was purchased. They can take this product for
environmental safe recycling.
2-3
Problems
Control panel illustration
2
Remote controller panel illustration
Operation instructions
3
4
5
5
6
Operation diagram
Attentions in operation
Use of remote controller
Electric Circuit Diagram
Electric Circuit Diagram
6
7
FAQ*After service
Cleaning and maintenance
FAQ
Packing list
8
8
8-12
12
13
13
14
14
14
No outlet water
Outlet water is cold
Outlet water flow and
temperature is not steady
Unable to start machine
Error display of E1
Error display of E2
Error display of E3
Possible Causes to be Confirmed
If water supply is stopped or water
pressure is too low
If use point is blocked or if hot water
valve is open
If water temperature is properly adjusted
If thermostat is out of control
Heating time is too short
If city water pressure is steady
If components are damaged
Circuit fault
If tank is full of water or if components
are damaged
If sensor is damaged
Corrective Measures
Check
Check and clean
Re-adjust
Contact service station
Continue heating
Check
Contact service station
Contact service station
Fill water full or contact
service station
Contact service station
Packing List
Name
Quantity
Water Heater
(set)
Safety Valve
(pcs)
11
Expansion
bolt
(pcs)
2
Expansion
hook
(pcs)
2
User manual
(copy)
1
Battery
(pcs)
2
Remote
controller
(pcs)
1
Drain hose
(ply)
1
See to the physical product for the appearance,color or pattern.
Use of Remote Controller
button: Power on / off the machine. In off status, clock time is displayed and can be
1.
adjusted by pressing Set button, and or button.
2.
Mode button: With machined powered on, you can lightly press Mode button to shift
between Real-time Heat / Warm, Medium Warm, Night Power, Time 1,Time 2,Time
1+Time 2 and Intelligent operation modes. In Medium Warm mode, default highest
temperature is 40 and can't be adjusted. In Time 1 and Time 2 modes, default heating
power is 2150W and can't be adjusted.
3.
Ppwer button: With machine powered on, press this button to shift heating power level
between 850 W, 1300 W and 2150 W.
or button: Same as Adjust button on control panel. If not in clock or delay time
4.
adjusting status, you can use or button to increase or decrease temperature setting
value between 35 - 75 with an increment 1 . If in clock or delay time adjusting status,
these buttons can be used to increase or decrease time.
Set button: Press it to set clock time, and press or button to adjust the value.
5.
Press Confirm button after adjusting. In Real-time Heat / Warm mode, press Set button
to adjust clock hour and minute together with Confirm button. In Time 1 mode, press Set
button to set Time 1 hour and minute. In Time 2 mode, press Set button to set Time 2 hour
and minute. In Time 1 + Time 2 mode, press Set button to set Time 1 hour and minute,
and Time 2 hour and minute. In addition, in Medium Warm mode and Intelligent mode,
Set button is inactive.
Notes:
1. Remote controller buttons (except Set button) are used in the same way as buttons with
same name on control panel. After adjustment is made with Set button, press Confirm
button to confirm.
2. Remote controller has a memory function. Upon re-starting after powering off, original
settings keep unchanged.
3. As an optimum, remote controller shall be used in short distance pointing to the machine
vertically. Water immersion shall be avoided. If battery is used up, to prevent battery liquid
pollution, please open battery cover in indicated direction, remove used batteries and
replace with new batteries installed as original. To avoid explosion, used batteries shall
not be kept in hot places or put in fire, but shall be treated in accordance with related local
regulations.
Electric Circuit Diagram
MT
L
N
E
L: Brown wire
N: Blue wire
MT: High temperature limiter
EH: Heating element
RT: Sensor
E:Yellow/green wire
RT
Leakage Coil
Relay
EH
Relay
Relay
E
SET
ACTUAL
W W
W
HEATING
KEEPING
Before Usage
Dear users,
Thanks for choosing water heater product.
HAIER-THERMOCOOL
you to use the product, please read the manual and operate accordingly. Please retain it
for future reference.
No matter what kind of problems you meet in usage, please contact with the local after sales service agent. We are at your service all the time. Thanks again for choosing
THERMOCOOL
Product.
The water heater you purchased may not full comply with the manual due to the
improvement of product. We apologize for the inconvenience occurred therefrom.
HAIER-THERMOCOOL
products have good quality and excellent performance. To facilitate
HAIER-
Special Reminding
To ensure proper and safe use of the water heater, we hereby sincerely declare that users
shall contact our designated professional service providers for installation and service.
For inappropriate installation, HAIER-THERMOCOOL would not undertake any liability.
Do disconnect the power supply before any maintenance and repair on the water heater.
Unprofessional persons shall not adjust or repair the water heater.
Make sure the machine is full of water before powering it on, otherwise heating element
may be damaged. Do ensure power socket complies with local standard and is reliably
grounded. Ungrounded use is forbidden.
This electric water heater is provided with a safety valve, which shall not be randomly
relocated or blocked.
Hot water above 50 may burn your skin. Do mix hot water and cold water before
showering or washing.
At an ambient temperature below 0 , possible ice formation within pipes may break the
pipes and cause the machine inoperable. Protection shall be made by emptying water in
the tank. In case the water heater will not be used for more than 1 month, please empty
the water and unplug the power plug.
If the electric water heater is heavily wetted by water, it should be checked by our
authorized technicians before next use.
Hot water inside the water heater is not drinkable. Due to long time use, sediments will
form inside the tank, and water quality may also deteriorate due to pipe aging. After
washing rice and vegetables with water from the tank, please flush again with clean
water.
Please do not place flammable matters like gasoline nearby the water heater, otherwise
accidents like fire may occur.
Features
1. High Technology:
Full PC controlled. Display indicates the actual water temperature, temperature setting,
clock and working state. Upon faults, power supply is automatically cut off and the
display indicates fault code.
The intelligent heating feature reflects a more humanized design.