Grindmaster PIC6, PIC5, PIC33A, PIC3 User Manual

Powdered Beverage Dispensers

PIC3, PIC33A, PIC5, PIC6

Operator Manual

Model PIC5 with Island Option

Safety Information ...............................2

Installation............................................3

Operation .............................................4

Cleaning................................................5

Adjustments..........................................8

Maintenance.........................................9

Preventative Maintenance Checklist.10

Prepare for Shipment.........................11

Draining the Tank ..............................11

Troubleshooting Guide ......................12

Spare Parts ..........................................13

Thank you for purchasing this quality beverage dispenser. For your safety and the safety of others, read all
warnings and the operator manual before installing or using the product. Properly instruct all operators. Keep
training records. For future reference, record serial number here:

Table of Contents

Grindmaster-Cecilware

4003 Collins Lane, Louisville, KY 40245 USA
Phone: [phone] Toll Free: 800.695.4500
Fax: [phone]
Web: gmcw.com Email: [e-mail]

©2016 Grindmaster-Cecilware

Printed in USA

0916 Form # CC-335-06

Part # 390-00078

Grindmaster-Cecilware provides the industry’s
BEST warranty. Visit gmcw.com for warranty
terms and conditions.

Model PIC3

Lifting hazard. Single person lift could cause injury. Use assistance when moving or lifting.
For safe and proper operation the appliance has to be placed in a stable, vertical position.
The appliance is not to be used by persons with reduced physical, sensory or mental capabilities, or lack of

experience and knowledge, unless they have been given supervision or instruction. Be sure to provide supervision
or instruction concerning use of the appliance in a safe way and understand the hazards involved.

Children must be supervised to ensure they do not play with the appliance.
The appliance is only to be installed in locations where it can be overseen by trained personnel.
Contents can cause severe burns if handled improperly.

CAUTION

To avoid damaging unit, turn on power and wait for tank to fill with water before turning on heater.
Use only on an electrical circuit that is properly protected and capable providing adequate power.

Do not use extension cord.
Do not pour liquid into tray. Failure to comply will damage the dispenser and void the warranty.
NSF requires installation of 4” legs for PIC 5 and 6.

NOTICE

The appliance is not intended for outdoor use.
Do not clean with pressurized water or use in an area where pressurized water may be used.
Cleaning and maintenance shall be made only by properly trained persons with supervision.
Risk of electrical shock. Disconnect from power before servicing.

WARNING

Safety Information

2 Grindmaster

®

Powdered Beverage Dispensers

Important Safety Information

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages
that follow this symbol to avoid possible injury or death.

For your safety and the safety of others, read all warnings and the operator manual before installing or using
the product.

DANGER: This term warns the user of imminent hazard that will result in serious injury or death.
WARNING: This term refers to a potential hazard or unsafe practice, which could result in serious injury or death.
CAUTION: This term refers to a potential hazard or unsafe practice, which could result in minor or moderate

injury.
NOTICE: This term refers to information that needs special attention or must be fully understood.

Unpacking Instructions

Carefully unpack the beverage dispenser and inspect
immediately for shipping damage. Your dispenser was
shipped in a carton designed to give it maximum
protection in normal handling. It was thoroughly
inspected before leaving the factory. In case of
damage, contact the shipper.
After the machine has been unpacked and placed on a
counter, pull out the stainless steel drip tray. It should
contain the following:

• 1/4” Flare Water Inlet Fitting.

Water Inlet Connection:

NOTICE: This equipment is to be installed to comply

with the applicable Federal, State, or local plumbing
codes having jurisdiction. In addition:

1. A quick disconnect water connection or enough
extra coiled tubing (at least 2x the depth of the
unit) so that the machine can be moved for
cleaning underneath.

2. An approved backflow prevention device, such as
a double check valve to be installed between the
machine and the water supply.

The dispenser is equipped with a ¼" Flare Water Inlet
fitting which is located on the left side in the back of
the base (when looking at the machine from the front).

Water pipe connecting and fixtures directly connected
to a potable water supply shall be sized, installed, and
maintained in accordance with Federal, State, and
Local codes.
HIGHLY RECOMMENDED:
A WATER SHUT-OFF VALVE and A WATER FILTER,
preferably a combination Charcoal/Phosphate Filter, to
remove odors and inhibit lime and scale build up in the
machine.
Note: In areas with extremely hard water, a water
softener must be installed in order to prevent mineral
deposits that could result in malfunctioning of the
equipment and in order not to void the warranty.

1. Install legs if equipped (PIC5 and PIC6).

2. Install drip tray in front of machine.

3. Connect the 1/4" male flare fitting to the inlet
valve on the back of the machine.

4. Flush the water line to purge any debris from the
supply line.

5. Connect a 1/4" water line to the 1/4" male flare
connection and turn the water supply on.
a. Minimum water pressure to the machine: 20 psi
b. Maximum water pressure to the machine: 100 psi

6. Plug the power cord into a proper electrical outlet.

7. Turn the power switch to the “ON” position and
allow the water tank to fill. The machine will make
a subtle hissing sound when this occurs. Allow 3-5
minutes for fill time depending on inlet water
pressure.

8. After the water tank has filled, allow 15-60 minutes
for the water to reach operating temperature.
(Green ready light will illuminate when tank is up
to preset temperature.)

9. Remove the powder hoppers, rotate the dispense
elbow to the “up” position, and fill with desired
powder product. IMPORTANT: Check to make sure
that the auger inside the hopper is correctly
installed prior to filling. Reinstall powder hoppers.
Turn dispense elbow down toward the mixing
funnel.

10. Peel protective film off photo merchandiser cover.

11. Install flavor decals as needed. (Place one on each
hopper, and place the corresponding decal on the
dispense section of the front door of the unit)

Note: If water supply is allowed to run dry, watchdog
timer circuit may disable fill circuit. If this occurs, ensure
adequate water supply for machine, then reset
machine by turning power switch “off” for 1 second
and then turning the power switch back “ON”.
Watchdog timer might engage on initial fill on PIC 5
and PIC 6.

If you need help, call Grindmaster-Cecilware Technical
Service Department, [phone] or [phone]
(USA & Canada only) 8 AM - 6 PM EST.

Prior authorization must be obtained from
Grindmaster-Cecilware for all warranty claims.

Powdered Beverage Dispensers Grindmaster

®

3

Installation

CAUTION: Lifting hazard. Single person lift could

cause injury. Use assistance when moving or lifting.

How to Dispense a Cup of Cappuccino:

Models with Manual Dispense Switches

• Place a cup under selected drink dispense nozzle.

• Push and hold brew button until cup is 2/3 full, then
release button.

Models with Portion Control

• Place a cup under selected drink dispense nozzle.

• Push appropriate switch, then release to dispense one
preset serving. (See Portion Control Adjustment to set
portion size)

4 Grindmaster

®

Powdered Beverage Dispensers

Operation

Your new dispenser is easy to operate and maintain. Before you place it in service, please have all personnel
familiarize themselves with these instructions. Keep this manual in a convenient place for ready reference.

Dispense Switch

CAUTION: Cup must rest flat on tray with a 1/4” (6 mm) clearance between cup and spout.

Contents can cause severe burns if handled improperly.

NOTE: Portion may be canceled by push and
release of the switch during dispensing.

Dispense Switch

Powdered Beverage Dispensers Grindmaster

®

5

NOTICE: All sanitizing agents in the food zone must

comply with 21 CFR 178.1010.
Sanitize all food dispensing units periodically. All parts
to be sanitized must be cleaned first. Cleaning and
sanitizing frequency must follow state and local health
department regulations.

Daily maintenance:

1. Empty drip pan as needed and wash daily in a dish
detergent.

2. Rinse the whipper chambers by placing the rinse
switch (located to the right of the dispensing valves
when the door is open) in the ON position. Dispense
one to two cupfuls until the water is clear. Short
bursts of dispensing may also help clean the
chambers. When complete, return the rinse switch
to the OFF position.

3. Remove the hoppers and refill with product.

Weekly maintenance:
Cleaning the Chambers - Disassembly

1. Open the door and remove the
mixing funnel shroud by pulling
forward while turning one quarter
turn to the right. Lift off and
remove.

2. Remove the mixing funnel by
lifting the neck of the funnel out
of the whipper chamber, then tilt
to the left. With one hand on the
water inlet fitting on the back
panel, pull the funnel out of the
white ring.

3. Remove the whipper chamber by
rotating it 1/8 turn to the right,
then pull to remove.

4. Remove the whipper blade by
grasping the whipper blade with
two fingers and firmly pulling to
remove.

5. Wash, rinse, sanitize, and allow parts to air dry.

Sanitizing

1. Prepare a sanitizing solution in accordance with
local health department regulations. You may also
refer to the US Food and Drug Administration
regulation 21 CFR 178.1010 “Sanitizing Solutions”
and US Environmental Protection Agency 40 CFR

18.940 “Tolerance exemptions for active and inert
ingredients for use in antimicrobial formulations
(Food-contact surface sanitizing solutions)”.

2. Follow the instructions provided with the sanitizing
agent.

3. Let all sanitized parts drain and dry naturally. DO
NOT WIPE THEM DRY.

Cleaning the Chambers - Reassembly

1. Replace the whipper blade by
lining up the flat inside the
blade with the flat side of the
motor shaft. Push blade firmly
into place.

2. Replace whipper chamber by
positioning the medium-sized
opening up and tilting 1/8 turn
to the right. Put whipper
chamber over whipper blade
and turn to the left until it locks
into place.

3. Replace the mixing funnel by
positioning the large opening
up and tilt it slightly to the left.
Insert the water inlet pipe into
the water inlet fitting on the
back panel then rotate the
funnel to the right until the
neck of the funnel seats inside the whipper
chamber opening.

4. Replace the shroud by placing it
on the mixing funnel with the
opening to the right. Turn the
shroud to the left until the
opening in the shroud rests
inside the opening in the back
panel.

Cleaning

Flats