Gravis GrIP User Manual

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GrIP Game System
How to Use this GuideHow to Use this Guide
User’s Guide
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Book Topics

Introduction Connections GrIP MultiPort’s Control Modes The GrIP-Pad GrIP Software Troubleshooting Technical Support
GrIP User’s Guide
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Introduction
Introduction Registration What You’ll Need
GrIP User’s Guide
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Chapter Topics

Introduction

Chapter 1 – Introduction
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GrIP User’s Guide
Thank you for choosing to upgrade your computer gaming environ­ment with Gravis GrIP™. Your new MultiPort™ and GrIP-Pad™ con­trollers are based on the patent-pending Gravis Interface Protocol (GrIP). GrIP technology allows game controllers to communicate bi­directionally, at high speed, through a standard PC game port.
The PC game port has changed little since its introduction over 15 years ago. It supports a maximum of two controllers, X and Y axes for each, and two buttons for each controller; and the task of reading a single analog joystick uses 12 to 14% of CPU cycle time, slowing the performance of your games. As the developers of today‘s complex games try to add more players, dimensions, and special functions to their games, the limitations of the standard game port get in the way.
Gravis GrIP opens the door to radical game development. GrIP technol­ogy imposes no practical limit on the number of controllers, buttons, and axes that can be connected to a single PC game port. The MultiPort allows you to connect four GrIP controllers or two traditional joysticks. And the MultiPort supports all eight independent buttons on each connected GrIP-Pad.
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...Introduction, cont’d.
Chapter 1 – Introduction
Speed Compensation Note
If you are using a speed­compensating game port, set the speed compensation level as usual for Pass-Thru Mode.
When you are running the MultiPort in GrIP Mode, however, either turn off the speed compensation, or make sure that your game port is set to a medium compensation level. (For the game port on the Gravis MULTIPORT cards, use an UltraJoy setting between 8–31.) The need for speed compensation is eliminated with GrIP, but the MultiPort may not work well with a game port set to a low (fast) compensation level.
GrIP User’s Guide
Reading four GrIP controllers through the MultiPort uses less than 1% of the CPU cycle time, allowing your games to operate at full speed.
The MultiPort also eliminates the most common game port headaches:
• GrIP eliminates the need for speed compensation.
• The MultiPort is tolerant of half-game port systems (substandard game ports that support only two axes or two buttons).
• GrIP provides auto calibration, so no software calibration is neces­sary for games that support Gravis GrIP technology.
The GrIP-Pad’s 8 buttons operate independently in GrIP games, and can be used in two predefined modes or programmed with keystrokes for games that do not include direct GrIP support.
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Registration

Chapter 1 – Introduction
Complete the registration card in your GrIP package and mail or fax it back right away. We supply our registered customers with full war­ranty and technical support. If you have Internet Web access, register on-line at www.gravis.com. Leave us your e-mail address, and we’ll send you information on product upgrades, new products, and special offers.
GrIP User’s Guide
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Chapter Topics
What You’ll Need
Chapter 1 – Introduction
• IBM PC or compatible 486DX-66 or better recommended
• DOS 5.0 or greater
• IBM PC-compatible game port
• Double-speed or better CD-ROM drive recommended (required for initial installation)
• Hard drive
• Windows® 95 required to create custom GrIPKey keysets
GrIP User’s Guide
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Chapter 2
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Connections
Connecting the MultiPort Connecting GrIP Game Controllers Connecting Standard 15-Pin Game Controllers
GrIP User’s Guide
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Connecting the MultiPort

1. If your computer is running, turn it off to avoid possible electrical damage to your MultiPort or computer.
2. Plug the MultiPort‘s 15-pin connector into your computer‘s joystick port. If your game adapter has two joystick ports, use Port A.
Chapter 2 – Connections
GrIP User’s Guide
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Chapter Topics

Connecting GrIP Game Controllers

Chapter 2 – Connections
GrIP User’s Guide
Mode Selector Switch
15-pin standard joystick “Pass-Thru” sockets
9-pin GrIP sockets:
Reset Switch
Port 1
Port 2
Port 3
Port 4
1. With your computer running, move the Mode selector slide switch towards the two 15-pin joystick ”Pass-Thru“ connectors until the green LED on the Pass-Thru wing lights up.
This switches the MultiPort into Pass-Thru (standard game port) Mode and cuts off power to the four GrIP sockets so you can safely connect GrIP controllers.
The ”GrIP wing“ on the MultiPort has four sockets, labeled Ports 1–4.
2. Attach each GrIP-Pad or other GrIP controller to one of these sockets.
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...Connecting GrIP Game Controllers, cont’d.
Chapter 2 – Connections
Connecting Controllers for GamePad Emulation Control
GamePad Emulation
supports only two controllers. If you’re going to play a game in GamePad Emulation:
• Connect a single controller to Port 1 or Port 3; or,
• Connect two controllers to Ports 1 & 2 or Ports 3 & 4.
GrIP User’s Guide
3. Move the MultiPort’s Mode Selector switch back towards the GrIP sockets to put the MultiPort into GrIP Mode.
This deactivates any attached 15-pin controllers. If you are in DOS, the bi-color LED switch on the MultiPort’s GrIP wing lights up red to signal that the MultiPort is in its default setting (GamePad
Emulation). If you are running Windows 95, the GrIP LED lights up
green to signal GrIP mode. Any time you run a game with GrIP support, the GrIP LED lights up green.
The MultiPort allows you to connect and use GrIP devices of different types. As analog-style GrIP controllers become available, you will be able to use these alongside your GrIP-Pads.
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Connecting Standard 15-Pin Controllers

1. Plug each game controller‘s 15-pin connector into one of the MultiPort‘s 15-pin joystick sockets. If you are using only one joy­stick, attach it to the MultiPort‘s Port A. You can connect and disconnect 15-pin controllers without shutting down your com­puter, but do not connect or disconnect controllers while a game is running.
2. Move the MultiPort‘s Mode Selector switch towards the two 15-pin sockets until the green LED on the Pass-Thru wing lights up to put the MultiPort into Pass-Thru Mode.
This activates any attached 15-pin controllers and deactivates the GrIP connectors. The green LED on the MultiPort‘s Pass-Thru wing indicates that the MultiPort is in Pass-Thru Mode.
✳ You cannot use 15-pin controllers and GrIP controllers at the same time.
Chapter 2 – Connections
GrIP User’s Guide
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Book Topics
Chapter 3
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GrIP MultiPort’s Control Modes
Overview GrIP Mode Keyboard Emulation GamePad Emulation Pass-Thru Mode
GrIP User’s Guide
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Chapter Topics

Overview

Chapter 3 – MultiPort Control Modes
The MultiPort can operate in a variety of control modes to suit differ­ent games and situations:
Games that support Gravis GrIP switch the MultiPort and controllers automatically into GrIP Mode. The game software determines the functions of each button and control on your GrIP controller. Look in the game‘s manual or Setup for its GrIP controls.
Keyboard Emulation allows you to assign a game‘s keyboard com-
mands to the GrIP controller‘s buttons using the GrIPKey or GKLOAD software. Keyboard Emulation works in Windows® 95 or DOS, but is not available in Pass-Thru Mode.
GamePad Emulation allows the GrIP-Pad to emulate a standard PC
GamePad‘s controls, with a few enhancements. If your game does not support Gravis GrIP, the MultiPort defaults to GamePad Emulation.
Pass-Thru Mode allows you to connect one or two standard 15-pin
joysticks to the MultiPort. This mode ”passes through“ the capabilities of the standard PC game port. To use standard joysticks, the MultiPort‘s Mode Selector Switch must be set to Pass-Thru Mode.
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GrIP Mode

Chapter 3 – MultiPort Control Modes
GrIP Support
Many major software developers are adding GrIP support to their new releases, and GrIP support is built into Windows® 95.
GrIP User’s Guide
Windows 95 and games that support Gravis GrIP require the MultiPort to be in GrIP Mode. When you are running Windows 95, and any time you want to play a game with GrIP support, you must put the Mode
Selector Switch in GrIP Mode.
When you start a game with GrIP support, or start Windows 95, the bi­color LED on the MultiPort‘s GrIP connector wing turns green. This tells you that the MultiPort is in GrIP Mode.
In GrIP Mode, the game software determines the functions of each button and control on your GrIP controller (unless you have used GrIPKey to program the buttons). Look in the game‘s manual or Setup for a description of its GrIP controls.
GrIP Mode allows the game software to use all of each GrIP controller‘s buttons and axes. For the Gravis GrIP-Pad, this means that all eight buttons on each GrIP-Pad can control independent game functions, even if more than one GrIP-Pad is connected. (Some games, however, do not support 8 buttons.)
In DOS, when the MultiPort‘s Mode Selector Switch is set to GrIP Mode, but your game software does not support GrIP directly, the GrIP-Pads default to GamePad Emulation.
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Keyboard Emulation

Chapter 3 – MultiPort Control Modes
To turn off Keyboard Emulation before you begin playing a game with GrIP support, you can run GrIPKey and deselect Keyboard Emulation, or you can double-click on the GCC task bar icon and select Keyboard Emulation Off.
When Keyboard Emulation is on, DOS-based games will not recognize the GrIP-Pads as joysticks; therefore, you must select Keyboard Control in the game’s setup and make sure that the GrIPKey set you are using has keystrokes assigned to the directional pad.
GrIP User’s Guide
Your GrIP controllers‘ buttons are programmable! The GrIPKey software allows you to assign keyboard commands to the
GrIP controller‘s buttons. You can save button definitions for up to 4 GrIP controllers in a control file called a set, or keyset, for each of your games.
To use Keyboard Emulation, you must assign keys to your GrIP-Pads‘ buttons using the GrIPKey software or load an existing GrIPKey keyset from the DOS prompt using GKLOAD.
Directional Control
When you play games in Windows 95, the directional pad will provide directional control, or you can assign keystrokes to the directional pad as well as the buttons in GrIPKey.
If you are playing a game from a DOS box, select ”Keyboard“ in the game‘s Setup. Directional control will be available only through keyboard directional commands (e.g., arrow keys) that you assign to the directional pad using GrIPKey.
See the GrIPKey Software and GKLOAD sections for detailed instruc­tions.
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GamePad Emulation

Game Port Restrictions
If your game port is substandard, and supports only one controller and two buttons, GamePad Emulation support will be limited by the capabilities of the game port.
Chapter 3 – MultiPort Control Modes
In DOS, the MultiPort defaults to GamePad Emulation. GamePad Emulation allows you to use your GrIP-Pad or other GrIP
controllers with games that have no built-in support for Gravis GrIP. When the MultiPort is set for GamePad Emulation, the bi-color LED on its GrIP connector wing lights up red. (Software that supports Gravis GrIP automatically switches the MultiPort into GrIP Mode; when this happens, the GrIP LED lights up green.)
GamePad Emulation is restricted to four button functions on one controller or two button functions on two controllers. Even in GamePad Emulation, however, your GrIP-Pad offers a variety of control options. See the next chapter, The GrIP-Pad, for the exact
button function mapping for your GrIP-Pad in GamePad Emulation. If
you have another type of GrIP controller, see its manual to determine its button functions in GamePad Emulation.
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Pass-Thru Mode

Chapter 3 – MultiPort Control Modes
Move the MultiPort‘s Mode Selector Switch towards the two 15-pin Pass-Thru connectors to put the MultiPort in Pass-Thru Mode. Make sure the switch is moved all the way (the green LED on the Pass-Thru wing should light up).
The MultiPort‘s Pass-Thru Mode allows you to use the standard 15-pin joysticks and controllers you already own. In Pass-Thru Mode, the MultiPort operates exactly as a PC game adapter Y-cable. If you have a standard IBM PC-compatible game port, this Mode allows support for:
• 4 independent buttons and 4 axes (e.g., 2 joystick axes plus throttle and rudder control) on a single controller; or,
• 2 buttons and 2 axes (the joystick ’X‘ and ’Y‘ axes) on each of 2 attached controllers.
If your game port is substandard, and supports only one controller and two buttons without the MultiPort, Pass-Thru Mode support will be limited by the capabilities of the game port.
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Book Topics
Chapter 4
Chapter Topics
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The GrIP-Pad
Features GrIP Mode Button Functions Keyboard Emulation Button Functions GamePad Emulation Button Functions
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GrIP-Pad Features

Chapter 4 – The GrIP-Pad
The GrIP-Pad features a thumb-controlled directional pad, two index­finger ”flipper“ buttons, and six additional independent buttons.
In GrIP Mode, the GrIP-Pad‘s buttons can control eight independent game commands; the game software determines the button settings.
In Keyboard Emulation, the directional control and all eight buttons are programmable: you can assign a game‘s keyboard commands to the GrIP-Pad‘s buttons.
In GamePad Emulation, the GrIP-Pad offers a variety of preset control options; these work the same in every game.
In GrIP Mode, the MultiPort lets you connect and use up to four GrIP­Pads or other GrIP controllers at once for multi-player games, with all button functions available for each controller.
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Button Functions

Chapter 4 – The GrIP-Pad
...In GrIP Mode
In GrIP Mode, the game software determines the GrIP-Pad button functions. Look in the game‘s manual or setup for its GrIP controls. Most GrIP-supporting games let you select your own button settings. In GrIP Mode, the game can use each of the GrIP-Pad‘s eight buttons for a different game command.
...In Keyboard Emulation
In Keyboard Emulation, the GrIP-Pad‘s directional pad and buttons will perform the keystrokes assigned to them in the GrIPKey control set.
...In GamePad Emulation
In GamePad Emulation, the GrIP-Pad‘s buttons will function much like a Gravis PC GamePad, but with a variety of control options:
• For ”standard“ GamePad control, connect your GrIP-Pads to GrIP Ports 1 & 2.
• For ”steering“ control (great for driving games or any game where side-to-side movement is important), connect your GrIP-Pads to GrIP Ports 3 & 4.
GrIP User’s Guide
The buttons will function as in the illustrations on the next page.
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...Button Functions, cont’d.
Chapter 4 – The GrIP-Pad
Joystick A:
A Button A B Button B
Joystick B:
C Button A D Button B
AT A-Turbo CT A-Turbo BT B-Turbo DT B-Turbo
These settings are for GamePad Emulation only.
If your game supports GrIP, the buttons may function differently. See your game’s manual or Setup for a description of its GrIP functions.
If you have configured your GrIP-Pad with the
GrIPKey software, you are
operating in and your buttons will function differently.
If your game port is substandard, and supports only one controller and two buttons, GamePad Emulation support will be limited by the capabilities of the game port.
GrIP User’s Guide
Keyboard Emulation,
“STANDARD” GAMEPAD EMULATION
Recommended for arcade-style, adventure, and fighting games.
1 GamePad in Port 1
B
AT BT D
A
A B C
2 GamePads in Ports 1 & 2
Pad A
B
AT BT AT&BT
A B
A
A&B
D
Pad B
CT DT
CT&DT
C
C
D
C&D
GrIP-Pad Button Settings for GamePad Emulation
“STEERING” GAMEPAD EMULATION
Recommended for driving games and any game where
left-and-right movement control is important.
Left
Left
BT D
AT
A B
ATBTAT&BT
1 GamePad
Right
Port 3
C
2 GamePads
Right
Ports 3 & 4
Pad A
A&B
A B
Left
Pad B
CTDTCT&DT
Right
C D C&D
in
in
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Chapter 5 – GrIP Software
Chapter 5
Chapter Topics
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GrIP Software
Introduction Drivers GrIP Control Center (GCC) GrIPKey - Keyboard Emulation Software GKLOAD GravUtil Gravis Joystick Applet
GrIP User’s Guide
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Introduction

Chapter 5 – GrIP Software
These software applications are included with the GrIP Game System, and are explained in this chapter:
DOS and Windows 95 drivers. These driver programs are required
for GrIP mode. If you are not running Windows 95, only the DOS driver will be installed on your computer.
GCC – The GrIP Control Center. GCC is a Windows 95 task bar utility
that allows you to check the status of your GrIP MultiPort and enable or disable keyboard emulation.
GrIPKey. GrIPKey is a Windows 95 application that allows you to
program GrIP controllers to emulate keyboard commands in your games. You can use GrIPKey “keysets” with any keyboard-controlled Windows 95 or DOS game.
GKLOAD. GKLOAD is a DOS-based command-line utility that allows
you to load GrIPKey keysets into your GrIP controllers and use them with DOS games.
GrIP User’s Guide
GravUtil. GravUtil is a game port and joystick testing utility.
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Drivers

Chapter 5 – GrIP Software
GRIP.GLL
All DOS-based games that support Gravis GrIP require the GRIP.GLL file. It is installed into your GrIP software folder. The SET GRIP= line that the GrIP installation program adds to your AUTOEXEC.BAT file tells games where to find the file (e.g. SET GRIP=C:\GRAVIS\GRIP).
Windows 95 GrIP Driver
If Windows 95 is installed on your computer, a Windows 95 driver is installed automatically into your Windows directory during the GrIP software installation.
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GrIP Control Center

Chapter 5 – GrIP Software
The GrIP Control Center (GCC) is a Windows 95 task bar utility that allows you to check the status of your connected controllers and turn Keyboard Emulation on and off.
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...GrIP Control Center (GCC), Cont’d.
To start GCC:
GCC is run automatically every time Windows 95 starts up. A small GCC icon appears on the task bar. To start the program, click on the task bar icon.
The GrIP Control Center window opens. The status window should display a message, letting you know what devices it finds attached to your game ports or MultiPort ports. If there is a problem with your mode selection, GCC will tell you, and the icon on the task bar will flash.
Keyboard Emulation
The Keyboard Emulation on/off checkboxes allow you to disable and re-enable Keyboard Emulation from the task bar—without starting the GrIPKey software.
If you have not configured your GrIP controller with a GrIPKey set (which you do by choosing Configure GrIP from GrIPKey’s File menu or by running GKLOAD from the DOS prompt), these options will be unavailable.
Chapter 5 – GrIP Software
GrIP User’s Guide
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...GrIP Control Center (GCC), Cont’d.
Auto Joystick Mode Switching
This option is selected by default, and in most cases, you should leave it selected. When this option is enabled (selected), the GrIP driver will automatically put the GrIP MultiPort (if there is one attached) into GamePad Emulation mode when a game tries to access the joystick port directly. If a GamePad Pro is attached and this situation occurs, GCC will pop up a message, instructing you to switch the pad’s mode switch into GamePad Mode.
This option can occasionally cause problems when you are using a GrIPKey set to play a game in keyboard emulation. If GCC tells you to switch to GamePad Mode while your GamePad Pro is configured with a GrIPKey set, or if your MultiPort switches into Emulation Mode while you are using a GrIPKey set, you should disable the Auto Joystick Mode Switching option.
Chapter 5 – GrIP Software
GrIP User’s Guide
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GrIPKey Keyboard Emulation Software
Chapter 5 – GrIP Software
GrIPKey is designed to work with the standard GrIP-Pad and the GamePad Pro.
GrIP User’s Guide
GrIPKey makes games with lots of keyboard commands easier and more fun to play with your GrIP-Pads or other GrIP controllers.
The GrIPKey software allows you to assign keyboard commands to buttons on any GrIP-compatible game controller. You can save button definitions for up to 4 GrIP controllers in a control file called a keyset (or set) for each of your games.
While the GrIPKey software requires Windows® 95, you can use the completed GrIPKey sets (including all the included preconfigured sets) with DOS games as well.
To start GrIPKey:
Double-click the GrIPKey icon.
To program a GrIP controller‘s buttons:
1. Look in your game‘s setup or manual for the keyboard commands used in the game.
2. Click the New button, or choose File–New to open a new Keyset window, where you can create and store a list of game commands.
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Sample functions (a new KeySet will be blank)
3. To enter the game‘s keyboard commands:
Chapter 5 – GrIP Software
GrIP User’s Guide
a. Click the Add New Function button in the Keyset win­dow. The Function Configuration window opens.
b. Type a description in the Function Description field.
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Examples
If you assign the keys A, B, and C to a Step mode button, here is what will happen when you play the game:
Step Mode with Loop:
Button press Key 1A 2B 3C 4A 5 B...
Step Mode
Button press Key 1A 2B 3C 4C 5 C...
GrIP User’s Guide
and so on
without Loop:
and so on
c. Choose Normal or Step mode. If you selected Step, select Loop if you wish the keystroke string to
repeat. (See example at left.) Select Auto Repeat if you wish a Normal keystroke string to repeat (for a turbo-fire effect).
d. Select the Keystroke tab. For a Normal mode entry, enter a key or series of keys in the Press
String field. If you wish, you can enter a second key or series of
Chapter 5 – GrIP Software
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keys in the Release String field to be performed when you release the button.
For a Step mode entry, click the Add New Step String button and enter a key or series of keys in the Enter Step String dialog. Repeat these steps for each game command in the Step series.
To move a line up or down in the Step dialog, select the line and press the or button.
4. Click OK, then repeat step 3 for each game command that you want to assign to a button on your GrIP controller.
Chapter 5 – GrIP Software
GrIP User’s Guide
5. When all the game‘s commands are entered in the Keyset window, you can assign them to buttons on your GrIP controller:
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GrIPKey displays the type of controller that it detects when it polls the game port (or MultiPort) at startup—unless the set was created for another controller. To display a different device, right-click in an empty area of this window and choose from the popup window.
a. Click the numbered Show Controller button for the port where a GrIP controller is connected (or choose View–Pad#). This opens a new window with an image of the controller.
b. Select a function from the Keyset window, and drag it over top of a button on the controller image.
Chapter 5 – GrIP Software
GrIP User’s Guide
To edit a button, double-click on it to change the Function Configura­tion, or drag a new function from the Keyset window or from another button.
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✳ You can assign different button definitions to each GrIP controller.
6. Select File/Configure GrIP to load the settings into your attached GrIP controllers.
Note: If you skip this step, keyboard emulation will not work.
The Main Toolbar
Chapter 5 – GrIP Software
GrIP User’s Guide
New Open Save Cut Copy Paste Print Keyboard Help
Emulation On/Off
New
Click on the New tool to open a new, untitled GrIP control Keyset window.
Open
Click on the Open tool to open an existing Keyset window.
Save
Click on the Save tool to save the active set.
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Cut
Allows you to move a function from one Keyset window to another. Select a function in the active Keyset window, then click on the Cut tool to copy the function to the Clipboard and remove it from the Keyset window. Use this command in conjunction with Paste.
Copy
Allows you to copy a function from one Keyset window to another. Select a function in the active Keyset window, then click on the Copy tool to copy the function to the Clipboard. Use this command in conjunction with Paste.
Paste
Click in the destination Keyset window, then click on the Paste tool to paste the function from the Clipboard.
Print
Click on the Print tool to print a reference chart of your button con­figurations.
Chapter 5 – GrIP Software
GrIP User’s Guide
Keyboard Emulation On/Off
Click on this tool to turn keyboard emulation on and off. When you
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select Configure GrIP from the File menu, Keyboard Emulation goes on automatically. To disable it, click this tool; to turn keyboard emula­tion back on again, click this tool again.
If you prefer, you can also turn keyboard emulation on and off using the GrIP Control Console task bar utility.
About
Click on the About icon to check the version number of your GrIPKey software.
Help
Click on the Help tool to start GrIPKey Help.
The Keyset Window
The Keyset window allows you to develop a list of game functions and assign them to buttons on your GrIP controller.
Chapter 5 – GrIP Software
GrIP User’s Guide
You can create or open as many Keysets as you like. You may wish to create separate Keysets with different commands for each controller.
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The Function Configuration Window
You will do all your button programming in the Function Configura­tion window.
To open the Function Configu­ration window, choose Edit/Add Function..., or click on the Add New Function button in the active Keyset window. You can also open a Function Configura­tion window for a specific button by double-clicking on the button in the Controller window or by right-clicking on the button selecting Properties.
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The Description Tab (Function Configuration Window)
Function Description
Enter a descriptive label for the game command function in this field.
Comments
If you like, you can use this field to enter more descrip­tive comments about the game command in this field.
Emulation Mode
Select a mode for the func­tion:
Normal Mode
Pressing a button configured with this function in Normal mode will have exactly the same effect in the game as pressing the keys on the keyboard.
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Step Mode
Step mode allows you to program a single button with a series of game commands (keystroke “Step strings”) that are always ex­ecuted in the same order—or reverse order (for instance, cycling
Step Functions:
When you define a Step mode function, two functions are actually added to the keyset: one for ascending order (designated by an “up” arrow) and one for descend­ing/reverse order (designated by a “down” arrow).
through a collection of weapons). Loop. The Loop option lets you cycle, or “loop” through a series of
keystroke steps. This example demonstrates the difference be­tween the results of pressing a button configured in Step mode with and without Loop:
Function Configuration: Step string #1: A
Step string #2: B Step string #3: C Step string #4: D
Button Functions: Step with Loop: Step without Loop:
Chapter 5 – GrIP Software
Step Mode Example
GrIP User’s Guide
1st button press A A 2nd button press B B 3rd button press C C
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Chapter Topics
...GrIPKey Keyboard Emulation Software, Cont’d.
Chapter 5 – GrIP Software
...Step Mode Example,
GrIP User’s Guide
cont’d.
4th button press D D 5th button press A D 6th button press B D
...and so on.
Auto-Repeat. Auto-Repeat is a “turbo-fire” option that lets you set a keystroke string to repeat rapidly and continuously for as long as you continue to press the button. Auto-Repeat is not available with Step mode.
The Keystrokes Tab (Function Configuration Window)
Normal Mode Entries:
Press String
In this field, you can enter a separate keystroke or keystrokes to be sent to the game when you press a button on the GrIP controller.
Release String
In this field, you can enter a separate keystroke or keystrokes to be sent to the game when you release a button.
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Step Mode Entries:
Add New String
Click on this to open a New Step String window.
Delete String
Click on this to delete the currently selected Step string.
Move Selected Step Up
Moves the selected Step string up in the list.
Move Selected Step Down
Moves the selected Step string down in the list.
Chapter 5 – GrIP Software
GrIP User’s Guide
Editing a Step String
Double-click on the step string to open the editing window. Select the keystrokes that you want to change, then press Delete to delete them—or type new keys to replace them.
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Controller Window
The Controller windows (labeled Keyset # – Slot #) correspond to the GrIP controllers attached to Ports 1 and 2 of a standard PC game port or to Ports 1–4 of a GrIP MultiPort.
You can assign the functions in the Keyset window to the buttons and direction controls on your GrIP controller by dragging them from the Keyset window to this Controller window.
There are two ways to open a Controller window:
• Click the Controller# buttons in the Keyset window to display a programming window for the controller attached to that port.
• Choose a Pad# from the View menu.
To Edit a Button Configuration
Double-click on a button in the Controller window (or right-click on it and select Properties) to open its Function Configuration window.
Chapter 5 – GrIP Software
GrIP User’s Guide
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Chapter Topics
...GrIPKey Keyboard Emulation Software, Cont’d.
To Unmap a Button
Right-click on a button and select Unmap to unmap the function currently assigned to it. (This unmaps the function from the button but leaves the function definition intact in the KeySet window.)
To Unmap all Buttons:
Right-click in an empty portion of the Controller window, then select Unmap All from the pop-up window to unmap all the functions from the buttons and direction controls in the active Controller window.
Chapter 5 – GrIP Software
GrIP User’s Guide
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Chapter Topics
...GrIPKey Keyboard Emulation Software, Cont’d.
To Change Controller Types
When you first open the Controller window, the software polls your game port or MultiPort to determine which type of controller you have connected. If you wish to change controller types, right-click in the Controller window, and select the controller type you prefer.
When you click on a Controller# tool or choose View/Pad#, GrIPKey displays the type of device that it found attached when it polled the game port (or MultiPort) at startup. If no pad was attached when GrIPKey started, it displays the pad type selected in the Options/Preferences.
To change the type of device displayed, right-click in an empty area of this window and choose from the popup box.
Chapter 5 – GrIP Software
GrIP User’s Guide
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Chapter Topics
...GrIPKey Keyboard Emulation Software, Cont’d.
The Menus
File Menu
Chapter 5 – GrIP Software
GrIP User’s Guide
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Chapter Topics
...GrIPKey Keyboard Emulation Software, Cont’d.
New
Opens a new, untitled GrIP control set.
Open
Opens an existing set. Select a set file from the file dialog box.
Close
Closes the active set.
Save
Saves the active set.
Save As...
Saves a copy of the active set with a new name that you specify.
Print...
Prints a reference chart of your button configuration.
Print Preview
Allows you to view a preview of the reference chart on screen before you print.
Print Setup
Allows you to select print options.
Chapter 5 – GrIP Software
GrIP User’s Guide
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Chapter Topics
...GrIPKey Keyboard Emulation Software, Cont’d.
Chapter 5 – GrIP Software
GrIP User’s Guide
The Properties button brings up a screen where you can select addi­tional paper and printer options.
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...GrIPKey Keyboard Emulation Software, Cont’d.
Printer Properties
For image type selections, click the More Options... button.
Chapter 5 – GrIP Software
GrIP User’s Guide
For the fastest printing, and for printers with limited graphics support, a Line Art option is available. For a more realistic image, select one of the Dithering options.
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...GrIPKey Keyboard Emulation Software, Cont’d.
If you like, you can also control the intensity/brightness of the printed image using the Intensity Control slider.
Select Letter- or Draft-quality output from the Printer Quality dropdown box.
Configure GrIP
Loads the settings in the active GrIPKey set into the GrIP driver. Once you have selected this option, the GrIP controllers‘ buttons will func­tion according to the GrIPKey set.
Unload Keyset
Clears the configuration of the GrIP controller.
Exit
Quits the program.
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GrIP User’s Guide
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...GrIPKey Keyboard Emulation Software, Cont’d.
Edit Menu
Undo
Undoes the last action.
Cut
Allows you to move a function from one Keyset window to another. Select a function in the active Keyset window, then select Cut to copy the function to the Clipboard and remove it from the Keyset window. Use this command in conjunction with Paste.
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Chapter Topics
...GrIPKey Keyboard Emulation Software, Cont’d.
Copy
Allows you to copy a function from one Keyset window to another. Select a function in the active Keyset window, then select Copy to copy the function to the Clipboard. Use this command in conjunction with Paste.
Paste
Click in the destination Keyset window, then select Paste to paste the function from the Clipboard.
Add Function
Opens a Function Configuration window that is not tied to a specific button.
Delete Function
Deletes the selected function from the Keyset window.
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GrIP User’s Guide
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Chapter Topics
...GrIPKey Keyboard Emulation Software, Cont’d.
View Menu
Toolbar
Select this option to display the main toolbar on screen.
Status Bar
Select this option to display the Status Bar at the bottom of the screen. By default, this is selected.
Keystroke Viewer
Select this option to open the Keystroke Viewer window to test your controller’s configuration. Then pick up your GrIP controller and press a button; you should see the keystrokes configured to that button in the Viewer window.
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Chapter Topics
...GrIPKey Keyboard Emulation Software, Cont’d.
Pads #1–4
Select these options to display programming windows for each of the connected controllers.
Options Menu
Preferences
Select Preferences to change the default controller type.
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...GrIPKey Keyboard Emulation Software, Cont’d.
Auto Mapping
Auto-mapping saves you the “mouse-work” of dragging functions from the Keyset window to the Controller window. To use it:
1. Select Options/Auto Mapping.
2. Select the first function in the Keyset list.
3. Pick up your GrIP controller, and press the button where you would like that function.
4. GrIPKey automatically selects the next function in the list. Press the button where you would like the second function, and continue through the end of the Keyset list.
Window Menu
Use the options in the Window menu to select the window you want to be active and to arrange the open windows on your screen.
Chapter 5 – GrIP Software
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...GrIPKey Keyboard Emulation Software, Cont’d.
Help Menu
Tip of the Day...
Displays a tip.
Help Topics
Chapter 5 – GrIP Software
GrIP User’s Guide
Opens the GrIPKey Help file. Select a topic from the Contents list.
Go To Gravis Home Page
If you are connected to the Internet, selecting this option will open
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...GrIPKey Keyboard Emulation Software, Cont’d.
your Internet browser application and take you directly to the Ad­vanced Gravis Home Page (www.gravis.com).
About GrIPKey...
If you ever need to contact Gravis for technical support, first select this option to check the version number of your GrIPKey software.
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Chapter Topics

GKLOAD

Chapter 5 – GrIP Software
Important! Any time you use keyboard emulation (whether you enable it from GrIPKey, GKLOAD, or GCC) in order to use the your GrIP controller’s directional pad (D­pad), you must use a GrIPKey set that has the game’s keyboard commands for direction control mapped to the D-pad, and you must select “Keyboard only” control in the game.
GrIP User’s Guide
GKLOAD is a DOS command-line utility for loading GrIPKey sets. While the GrIPKey software requires Windows 95, the GKLOAD utility allows you to configure your GrIP controller with a GrIPKey set from a DOS command prompt. That means that you can use your GrIP controller to play any keyboard-controlled DOS game.
To load a GrIPKey set into your GrIP controller using GKLOAD:
1. In DOS, change to your \GRAVIS\GRIP directory.
2. Type: GKLOAD [setname] <Enter> (where “setname” is the name of a GrIPKey set)
If you return to Windows 95 after using GKLOAD, you must disable keyboard emulation using GCC or GrIPKey.
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GravUtil Testing Software
GravUtil is a useful program for testing your GrIP controllers and game port. Your GrIP controllers do not require GravUtil. If they are working
properly, you don’t need GravUtil.
To run GravUtil:
Double-click the GravUtil icon in your Gravis program group. To run the program from DOS, change to your \GRAVIS\GRAVUTIL directory, and type: GRAVUTIL <Enter>.
To Test the GrIP Controller:
Select the GrIP button on GravUtil’s main screen.
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1. Click on the appropriate controller button on GravUtil’s main screen.
Chapter 5 – GrIP Software
GrIP User’s Guide
2. Follow the instructions on-screen to test the pad. For detailed instructions, press F1 or click on the Help button.
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Chapter 5 – GrIP Software
Note: If your MultiPort or GrIP controllers are in GrIP mode, the Gameport Test will fail. The Gameport Test must be run with the unit in GamePad
Pass-Through Mode.
GrIP User’s Guide
The Speed Compensation option applies only if you are using the game port on a Gravis UltraSound card. For more information, press F1 to access GravUtil’s Help.
If your controller and game port test OK in GravUtil, but you are having problems with the controller in a game, the problem is with either:
• the game’s joystick setup or calibration; or
• your Windows 95 joystick setup (if it’s a Windows 95 game).
To Test Your Game Port:
Click on the Test Gameport button on GravUtil’s main screen and read the reports on your screen as GravUtil runs three tests on your game port.
If your game port fails any portion of the test, press F1 for help, and read the following section on game port conflicts.
Game Port Conflicts
Erratic joystick behavior is often caused by conflicting game ports in a
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system. All game ports use the same address (201 hex), and a joystick will not work properly if more than one device in your system is using that address. This address cannot be shared. A computer that has two game port circuits will cause a dilemma when a game requests infor­mation from the game port because two devices will “talk” at the same time. With two active devices on the same address, you will experience a conflict between the two circuits.
If your games are behaving erratically, you may have a conflicting or malfunctioning game port. Some cards - multi-I/O cards for example ­have game card circuits but no external joystick connector. It is the interface circuit that causes problems, so you may have a conflict without actually having another visible joystick connector.
To correct a conflict, remove or disable the conflicting device, or change its base address. See the manuals for the other cards in your computer (e.g. game, scanner, tape backup, or multi-I/O cards) for information on disabling a game port or changing its base address from 201 Hex.
Chapter 5 – GrIP Software
GrIP User’s Guide
Press F1 at any time if you need help.
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The Gravis Joystick Applet
During the GrIP software installation, an enhanced Joystick Properties sheet (the Gravis Joystick Applet) replaced the standard one in your Control Panel.
If, for some reason, you prefer to use the standard Windows Joystick Properties sheet, you will find it saved as joy.bak in your system direc­tory. To use it, rename the file as joy.cpl.
Current Joystick & Joystick Selections
With Joystick 1 selected, choose a controller from the dropdown list. For the GrIP MultiPort, choose Gravis GrIP.
The list includes all the standard Windows 95 controllers as well. When you select Gravis GrIP as Joystick 1, Joysticks 2–4 are configured for Gravis GrIP at the same time. This is a requirement of the GrIP driver.
Click Recall Last if you wish to go back to the previous joystick selec­tion.
Chapter 5 – GrIP Software
GrIP User’s Guide
Calibration Information
This section of the Properties sheet allows you to calibrate and test a joystick or game pad. To use it:
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...Gravis Joystick Applet, cont’d.
1. Click Apply to apply your new joystick selections (if you have changed the Current joystick & Joystick Selections).
2. If you are setting up a non-GrIP device, click Calibrate and follow the instructions on screen to calibrate the joystick. With the “Gravis GrIP” setting, this option in unavailable, since the GrIP MultiPort and all GrIP devices self-calibrate.
3. Click on the Test button. Then press each button on the joystick or pad; watch the corresponding blocks on the Joystick Properties sheet light up as you press each button. Click OK when finished.
Note: If you experience any problems with the calibration or button test, click on the GravUtil button to run a more extensive testing program.
4. When you are finished, click OK to save your changes and close the properties sheet (or Cancel to close the sheet without saving changes). Or click on one of the buttons at the bottom of the sheet (Gravis Special Gameport/Joystick Utilities) to start a related program:
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...Gravis Joystick Applet, cont’d.
GravUtil is a game port and joystick test utility for Gravis products.
If you experience problems with the simple calibration and button tests on this Joystick Properties sheet, run GravUtil to test your game port and MultiPort further.
Note: This option will not be available if you have not installed GravUtil from the Gravis software CD.
GrIPKey is the graphical keyboard emulation software for the
MultiPort and other GrIP devices. FCC (Firebird Control Console) is the keyboard emulation software
for the Gravis Firebird 2 joystick; if you do not have the Firebird 2 software installed on your computer, this option will be unavail­able.
Chapter 5 – GrIP Software
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Chapter 6
Chapter Topics
Click on a Topic or click on the arrow at the bottom of the page to continue reading through the book.
Throughout this book, you can click on green-high­lighted text to jump to a related topic.
To return, click the Back
button in the tool bar.
Troubleshooting
Keyboard Emulation Won't Work in a Game GrIP Support Won’t Work in a Game 15-Pin Joystick Won’t Work with MultiPort MultiPort Stuck in GrIP Mode
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Keyboard Emulation Won’t Work in a Game

Is the MultiPort in GrIP mode?
Keyboard emulation works only when the MultiPort is in GrIP mode.
Did you turn off Keyboard Emulation and forget to turn it back on?
You can enable or disable Keyboard Emulation using the radio buttons in GCC or by clicking on the exclamation mark button in GrIPKey.
Have you configured the MultiPort with a GrIPKey set?
You configure the MultiPort by selecting Configure GrIP from GrIPKey’s File menu or by loading a set from the DOS prompt using
GKLOAD.
Did you select Keyboard Only control in the game?
GrIPKey emulates standard keyboard controls. If you turn on Keyboard Emulation and configure the MultiPort with a GrIPKey set, DOS-based games will not recognize the GrIP controller as a joystick; you MUST select Keyboard control in the game’s setup.
Chapter 6 – Troubleshooting
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GrIP Support Won’t Work in a Game

My game says it supports Gravis GrIP. I’ve selected GrIP in the game‘s Setup, and I‘ve switched the MultiPort into GrIP Mode, but when I start the game, the MultiPort stays in GamePad Emulation. Why?
If you are running a game from Windows 95, check to make sure that the GrIP driver is listed in the Drivers section of your Control Panel. If it‘s not there, click Add New Hardware... and install the driver from your the MultiPort CD. See your Windows manual for help installing drivers.
If you are running a DOS-based game from a Win 95 DOS box or in MS-DOS Mode:
Sometimes DOS-based games that support GrIP expect to find the MultiPort in the DOS default ‘GamePad Emulation’ (with the GrIP LED red). In Windows 95, however, the default is GrIP mode (LED green). Before you open a Windows 95 DOS box or drop to MS-DOS mode, press the MultiPort’s Reset button to turn the LED red. Then open a DOS box or drop to MS-DOS mode and start the game.
Chapter 6 – Troubleshooting
GrIP User’s Guide
If you are running a DOS-based game, you may have altered or moved the GRIP.GLL file or the SET GRIP= line in your AUTOEXEC.BAT that helps DOS programs locate this file. All DOS-based games require this
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file for GrIP support. Reinstalling the GrIP software should restore this.
As I start my game, the GrIP LED switches to green, but there‘s no GrIP support once I start playing.
Your game port cable may be plugged in only partially. Make sure it is plugged in securely.
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15-Pin Joystick Won’t Work with MultiPort

I plugged my old joystick into one of the MultiPort’s 15-pin connectors, but it’s not working. Why not?
You probably forgot to switch the MultiPort‘s Mode Selector switch into Pass-Thru Mode. Make sure the Mode Selector is switched towards the two 15-pin Pass-Thru connectors to allow your 15-pin controllers to work through the MultiPort. Make sure that the green LED on the Pass-Thru wing is lit.
Also, make sure that you have selected the correct joystick description in your game‘s Setup. Choose ”Joystick“ or a more specific description of your joystick—not ”Gravis GrIP“—if you are using the MultiPort with a standard controller in Pass-Thru Mode.
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MultiPort Stuck in GrIP Mode

My MultiPort is stuck in GrIP Mode; the bi-color LED stays green, and I can‘t play games in GamePad Emulation.
When you exit a GrIP-compatible game, the game software should switch the MultiPort back into GamePad Emulation automatically. If your computer crashes in the middle of a game, or if this instruction in the game has been altered or omitted, your MultiPort may ”stick“ in GrIP Mode.
You can switch back to GamePad Emulation manually using the MultiPort‘s reset switch.
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Chapter 7
Chapter Topics
Click on a Topic or click on the arrow at the bottom of the page to continue reading through the book.
Throughout this book, you can click on green-high­lighted text to jump to a related topic.
To return, click the Back
button in the tool bar.
Technical Support
Technical Support Instructions Support by Telephone Support by Electronic Mail Warranty Garantie de Advanced Gravis (Français) Garantie von Advanced Gravis (Deutsch) Garantia de Advanced Gravis (Español)
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Technical Support Instructions

Technical support is available to all registered owners of Gravis prod­ucts. Before you call, please read the README file on the Gravis CD or floppy disk and, if you can, please read the Frequently Asked Ques­tions (FAQ) on the Gravis Web site (www.gravis.com). There is no charge for technical support, except possible long distance charges.
Technical Support Tips
• If only certain programs are affected, read their manuals for information relating to joysticks and game cards.
• Call from a phone near your computer so you can test suggestions and provide any additional information that may be required.
• Please be prepared to provide the following information: Name, address and telephone number
The name of the Gravis product Make and Model of your computer Your system software and version The MultiPort software version number Names and versions of all affected software programs Symptoms of the problem, and what led to them
Chapter 7 – Technical Support
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Support By Telephone
Chapter 7 – Technical Support
Technical support is available weekdays by phone, fax, or e-mail. To save yourself long distance charges, send questions by fax or e-mail if you can.
Troubleshooting informa­tion and Frequently Asked Question responses are available 24 hours a day on
Gravis Web site and
the from the automated 24­hour faxback service.
GrIP User’s Guide
Technical support is available by telephone 8:00 AM–4:30 PM Pacific Coast Time Monday–Thursday, 8:00 AM–3:30 PM Friday.
24-Hour Automated Faxback Service: (604) 431-9179 Fax responses will be sent directly to you, so please call directly from a fax machine or set your fax-modem to Manual Receive.
In the United States, Canada, and Mexico, please call: Phone: (604) 431-1807Fax: (604) 431-9358 In Europe, please call one of these numbers: Austria 0660-5791 Luxembourg 0800-2778
Belgium 0800-16778 Netherlands 31-36-536 4443 Denmark 800-17838 Norway 800-11335 Finland 9800-13228 Portugal 05-05313318 France 05-906053 Spain 900-993129 Germany 0130-810654 Sweden 020-795845 Hungary 00800-11727 Switzerland 155-8605 Ireland 1800-553168 UK 0800-894383
If your country is not listed, please call either (604) 431-1807 (Canada) or +31-36-536-4443 (Netherlands).
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Support By Electronic Mail
Contact Advanced Gravis at the following addresses:
Chapter 7 – Technical Support
This Web site is the hub of Gravis‘ online support network. For the most current and detailed information and files, look here.
GrIP User’s Guide
Internet Web Site: http://www.gravis.com Internet E-mail: [email protected] (Canada)
[email protected] (Europe) Internet File Server: ftp.gravis.com CompuServe: Go PCVENB area #14 Advanced Gravis BBS: (604) 431-5927 V32bis N81 Advanced Gravis Europe BBS: +31-36-536-0379 V32bis N81 America On-Line: email Gravistec
go keyword: Gravis
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Warranty Information

Advanced Gravis Computer Technology Ltd. (hereinafter referred to as GRAVIS) warrants to the original purchaser of the Gravis MultiPort and GrIP-Pad (hereinafter referred to as MULTIPORT) manufactured by GRAVIS that it will be free of defects in materials and workmanship for a period of 1 year from the original date of purchase.
Information on obtaining warranty services is provided in the ”War­ranty Claim Instructions“ section. Proof of purchase must be provided when requesting work be done during the warranty period. All war­ranty claims must be sent to GRAVIS—do not return your MULTIPORT to the place of purchase.
In no event will GRAVIS be responsible for any indirect, special, incre­mental, consequential or similar damages or lost data or profits to you or any other person or entity regardless of the legal theory, even if we have been advised of the possibility of such damage. Some states do not allow the exclusion or limitation of consequential damages, so the above limitation or exclusion may not apply to you. Our liability for any damage to you or any third party in the event that any of the above limitations are held unenforceable shall not exceed three times the fee you paid for the MULTIPORT regardless of the form of any claim.
Chapter 7 – Technical Support
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...Warranty, cont’d.
Chapter 7 – Technical Support
During the warranty period, GRAVIS will repair, (or at its option replace with a reconditioned MULTIPORT) at no extra charge, compo­nents that prove to be defective, provided the MULTIPORT is returned with proof of purchase and shipped prepaid to Advanced Gravis:
Canadian and International Customers 101-3750 North Fraser Way Burnaby, B.C. V5J 5E9 Canada
U.S. Customers 3140 Mercer Avenue, Suite H Bellingham, WA 98225-8446 USA
Warranty Claim Instructions
Carefully read the warranty section and provide a detailed description of the problem including the make and Model of your computer system and the name, version and publisher of the software you are using.
GrIP User’s Guide
The means of product shipment to GRAVIS is at your cost and discre­tion. We suggest that you insure your Gravis MULTIPORT in case of
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Chapter 7 – Technical Support
damage during shipment. GRAVIS is not responsible for product lost or damaged in shipment.
We regret that warranty claims originating in the U.S. that are shipped to the Canadian address must be refused due to customs and importation require­ments. To avoid customs charges for warranty claims originating outside the U.S. or Canada, please state on the customs documents that the joystick is being returned for warranty repair.
Include the following information:
• Your name and address
• Home and business numbers
• Fax number (if applicable)
• A copy of your original sales bill
• A description of the problem
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Garantie de Advanced Gravis

Advanced Gravis Computer Technology Ltd. (ci-après désigné sous le nom GRAVIS) garantit à l’acheteur original de la Gravis GrIP Game System (ci-après désigné sous le nom MULTIPORT) fabriqué par GRAVIS, qu’elle ne présente aucun défaut de matériau ou de fabrica­tion, et cela pour une période d’un an à compter de la date d’achat. Pour toute demande de réparation pendant la période de garantie, vous devez fournir une preuve d’achat. Toutes les réclamations doivent être adressées à GRAVIS : ne rapportez pas votre MULTIPORTau revendeur.
En aucun cas GRAVIS ne saurait être tenu responsable des dommages indirects, spéciaux, marginaux, consécutifs, ou similaires, ou de la perte de données ou de bénéfices à votre compte ou celui d’un tiers, quelle que soit la théorie juridique pouvant s’appliquer et même si nous avons été avertis de la possibilité d’un tel dommage. Certains États n’autorisant pas l’exclusion ou la limite des dommages indirects, les limites ou l’exclusion décrites ci-dessus peuvent ne pas vous concerner. Dans le cas où elles ne sont pas applicables, et en cas de dommages, notre responsabilité vis-à-vis de vous ou d’un tiers ne dépassera pas trois fois le prix d’achat de la MULTIPORT, quelle que soit la forme de la réclamation.
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...Garantie de Advanced Gravis
Pendant la période de garantie, GRAVIS s’engage à réparer les composants défectueux (ou, àson choix, remplacer sans supplément la MULTIPORT par une autre MULTIPORT remise àneuf), sous réserve que la MULTIPORT, accompagnée d’une preuve d’achat, soit expédiée en port pré-payé à : Advanced Gravis Computer Technology.
Clients canadiens et étrangers 101-3750 North Fraser Way Burnaby, B.C. V5J 5E9 Canada
Clients des États-Unis 3140 Mercer Avenue, Suite H Bellingham, WA 98225-8446 États-Unis
Instructions pour faire valoir une rèclamation sous garantie
GrIP User’s Guide
Veuillez lire attentivement la section sur la garantie et fournir une description détaillée du problème, en indiquant la marque et le modèle de votre ordinateur, ainsi que le nom, la version et l’éditeur du logiciel utilisé.
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...Garantie de Advanced Gravis
Les frais d’expédition d’un produit à GRAVIS sont à votre charge et le choix du mode de transport vous appartient. Nous vous suggérons d’assurer votre MULTIPORT contre la perte ou les dommages subis pendant le transport. GRAVIS n’est pas responsable de la perte du produit ou des dommages subis par celui-ci au cours du transport.
Les réclamations de garantie expédiées à l’adresse canadienne à partir des États-Unis seront renvoyées à l’expéditeur en raison des réglementations d’importation et de taxes douanières. Pour les réclamations faites en dehors des États-Unis ou du Canada, veuillez préciser sur les formulaires des douanes que vous retournez pour réparation un produit sous garantie. Vous éviterez ainsi des frais de douane.
Veuillez fournir les informations suivantes :
- Vos nom et adresse.
- Vos numéros de téléphone (domicile et lieu de travail).
- Votre numéro de télécopieur (le cas échéant).
- Une photocopie de la facture originale.
- Une description du problème.
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Garantie von Advanced Gravis

Advanced Gravis Computer Technology Ltd. (im folgenden Gravis genannt) garantiert dem Erstbesitzer des von GRAVIS hergestellten Gravis GrIP Game System (im folgenden MULTIPORT genannt) für die Dauer für ein Jahr ab Kaufdatum, daß das Produkt frei von Material­und Verarbeitungsfehlern ist. Alle Garantieansprüche müssen direkt über GRAVIS abgewickelt werden, geben Sie daher den MULTIPORT nicht an Ihren Händler zurück.
GRAVIS haftet nicht für alle mittelbaren, speziellen, zufälligen oder Folgeschäden bzw. ähnlichen Schäden, einschließlich Daten- oder Vermögensverluste, die Ihnen oder einer anderen Person oder juristischen Person entstehen, unabhängig von der gültigen Rechtsauffassung, selbst dann, wenn GRAVIS von der Möglichkeit solcher Schäden in Kenntnis gesetzt wurde. In einigen Ländern ist eine Haftungsbeschränkung oder der Ausschluß von Folgeschäden nicht erlaubt. Daher ist es möglich, daß der oben beschriebene Haftungsausschluß bzw. die Haftungsbeschränkung nicht auf Sie zutreffen. In keinem Fall kann Ihr Schadensersatzanspruch oder der eines Dritten gegenüber GRAVIS den dreifachen Betrag, den Sie für den MULTIPORT bezahlt haben, überschreiten.
GrIP User’s Guide
Während der Garantiezeit repariert GRAVIS fehlerhafte Komponenten
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...Garantie von Advanced Gravis
auf eigene Kosten, vorausgesetzt, der MULTIPORT wurde zusammen mit einem Kaufnachweis an eine der genannten Adressen von Ad­vanced Gravis Computer Technology Ltd. geschickt. Dabei bleibt es Gravis überlassen, das defekte Gerät zu reparieren oder durch ein generalüberholtes auszutauschen.
Kanadische und internationale Kunden 101-3750 North Fraser Way Burnaby, B.C. V5J 5E9 Kanada
Nordamerikanische Kunden (USA) 3140 Mercer Avenue, Suite H Bellingham, WA 98225-8446 USA
Hinweise Zur Garantieabwicklung
Lesen Sie den Abschnitt mit den Garantiebestimmungen sorgfältig durch, und legen Sie beim Einreichen des Garantieanspruchs eine genaue Problembeschreibung bei. Geben Sie dabei Marke und Modell Ihres Computers sowie Namen, Version und Hersteller der von Ihnen verwendeten Software an.
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...Garantie von Advanced Gravis
Die Versandkosten tragen Sie, und es bleibt Ihnen überlassen, auf welche Art Sie das Produkt an GRAVIS zurückschicken. Wir empfehlen Ihnen, den Joystick gegen Verlust und Transportschäden zu versichern. GRAVIS lehnt jede Haftung für Produkte ab, die während des Versands beschädigt werden oder verlorengehen.
Garantieansprüche aus den USA, die an die kanadische Adresse geschickt werden, werden aus Zollgründen abgewiesen und an den Absender zurückgeschickt. Wenn Sie einen Garantieanspruch aus dem Ausland schicken, geben Sie bitte auf dem Zollformular an, daß Sie ein in Kanada hergestelltes Produkt aus Reparaturgründen im Rahmen der Gewährleistung an den Hersteller zurückschicken.
Geben Sie ferner folgende Informationen an:
• Ihren Namen und Ihre Adresse.
• Telefonnummern, unter denen Sie privat und geschäftlich zu erreichen sind.
• Faxnummer (falls vorhanden).
• Eine Kopie Ihres Kaufnachweises.
• Eine genaue Fehlerbeschreibung.
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Garantia de Advanced Gravis

Advanced Gravis Computer Technology Ltd. (denominada en adelante GRAVIS) garantiza al comprador original del bastón de mando Gravis GrIP Game System (denominado en adelante MULTIPORT), fabricado por GRAVIS, que el producto estará libre de defectos de material y mano de obra por un período de 1 año desde la fecha de adquisición original. Cuando solicite reparaciones durante el período de garantía, el usuario deberá suministrar un comprobante de compra. Todos los reclamos de garantía deben enviarse a GRAVIS. No devuelva su MULTIPORT al lugar de adquisición.
GRAVIS no se responsabiliza por ningún daño o perjuicio indirecto, especial, incremental, consecuente o similares o por la pérdida de datos o ganancias sufridas por el usuario o por cualquier otra persona o entidad, independientemente de la teoría legal, aun si GRAVIS hubiera recibido aviso sobre la posibilidad de tales daños y perjuicios. Algunos estados de los Estados Unidos no permiten la exclusión o limitación de los daños y perjuicios consecuentes, por lo que la limitación precedente puede no ser aplicable en todos los casos. La responsabilidad de GRAVIS por cualquier daño o perjuicio al usuario o a terceros, en caso de que alguna de las limitaciones precedentes no fuera legalmente aplicable, no excederá el triple del monto que el
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usuario pagó por el MULTIPORT, independientemente de la forma del reclamo.
Durante el período de garantía, GRAVIS reparará los componentes defectuosos (o a opción de GRAVIS los reemplazará por un MULTIPORT reacondicionado sin costo adicional), siempre que el usuario devuelva el MULTIPORT, con comprobante de adquisición y lo envíe con flete prepago a: Advanced Gravis Computer Technology Ltd.
Clientes internacionales y canadienses 101–3750 North Fraser Way Burnaby, BC V5J 5E9 Canadá
Clientes de los Estados Unidos 3140 Mercer Avenue, Suite H Bellingham, WA 98225-8446 EE.UU.
GrIP User’s Guide
Instrucciones para reclamos de garantia
Lea cuidadosamente la sección de la garantía y proporcione una descripción detallada del problema, incluidos la marca y modelo de su
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sistema de computadora y el nombre, versión y editor del software que utiliza.
El costo del medio de transporte del producto a GRAVIS estará a cargo y discreción del cliente. Sugerimos asegurar el MULTIPORT contra pérdida o daños durante el transporte. GRAVIS no acepta responsabilidad por la pérdida o daños de los productos durante el transporte.
Los artículos enviados a la dirección canadiense desde los Estados Unidos se devolverán al remitente debido a las regulaciones de importación aduaneras e impositivas. Para evitar recargos aduaneros, cuando el reclamo de garantía se origina fuera de los Estados Unidos o Canadá, sírvase declarar en los documentos de aduana que el producto se devuelve para reparaciones bajo garantía.
Incluya la siguiente información: * Nombre y dirección.
* Números de teléfono particular y comercial. * Número de fax (si corresponde). * Una copia de la boleta de venta original. * Una descripción del problema.
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