Grass Valley UIM User Manual
UIM
UNIVERSAL INTERFACE MODULE
Instruction Manual
2.1.1
071-8282-05
FEBRUARY 2008
Copyright Copyright © 2008 Grass Valley, Inc. All rights reserved. Printed in the United States of America.
Portions of software © 2000 – 2008, Microsoft Corporation. All rights reserved. This document
may not be copied in whole or in part, or otherwise reproduced except as specifically permitted
under U.S. copyright law, without the prior written consent of Grass Valley, Inc., P.O. Box
59900, Nevada City, California 95959-7900. This product may be covered by one or more U.S.
and foreign patents.
Disclaimer Product options and specifications subject to change without notice. The information in this
manual is furnished for informational use only, is subject to change without notice, and should
not be construed as a commitment by Grass Valley, Inc. Grass Valley, Inc. assumes no
responsibility or liability for any errors or inacc uracies that may appear in this publication.
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Restricted Rights
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Revision Status
Use, duplication, or disclosure by the United States Government is subject to restrictions as set
forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause
at DFARS 252.277-7013 or in subparagraph c(1) and (2) of the Commercial Computer
Software Restricted Rights clause at FAR 52.227-19, as applicable. Manufacturer is Grass
Valley, Inc., P.O. Box 59900, Nevada City, California 95959-7900 U.S.A.
Grass Valley, K2, Aurora, Turbo, M-Series, Profile, Profile XP, NewsBrowse, NewsEdit,
NewsQ, NewsShare, NewsQ Pro, and Media Manager are either registered trademarks o r
trademarks of Grass Valley, Inc. in the United States and/or other countries. Grass Valley, Inc.
products are covered by U.S. and foreign patents, issued and pending. Additional information
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Other trademarks and logos used in this document are either registered trademarks or
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Rev Date Description
March 15, 2004 Initial release of the UIM Instruction Manual 071-8282-00.
20 November
2004
27 January 2005 Addition of the Dell 2850 platform. 071-8282-02.
27 May 2005 New product naming, addition of UIM-SAN-FCIP, MXF Op1a
19 July 2006 Changes for version 2.1.0.2. Update disk image procedures.
05 February 2008 Changes for version 2.1.1. Addition of Dell 1950 platform.
Addition of UIM-Gigabit-SCSI support, HD, and Ancillary Data
071-8282-01.
support, Net Central Monitoring. 071-8282-03.
071-8282-04.
071-8282-05.
2 UIM Instruction Manual February 5, 2008
Contents
Finding Information...........................................................................................7
About this manual........................................................................... ..... ....................7
Using the Dell Server documentation......................................................................8
Getting more information.........................................................................................9
Grass Valley Product Support.................................................................................10
Safety Summaries..............................................................................................13
Chapter 1 Version 2.1.1 Release Information
What’s new ..............................................................................................................16
Operational considerations......................................................................................16
Profile system and UIM-DIS-GEIP power-on sequence.....................................16
Enable Fibre Channel network TCP checksums................................................16
1000BT Ethernet port settings............................................................................16
Redundant Ethernet network requirements........................................................17
Profile XP Platform 100BT network option.........................................................17
UIM Windows user accounts..............................................................................18
Operating the UIM in unattended mode .............................................................18
High definition video transfers............................................................................18
Transfers with K2 systems.................................................................................18
Software requirements............................................................................................20
Installing UIM System Software ..............................................................................21
Part 1: Install UIM system software version 2.x.x...............................................21
Part 2: Create a system disk image file..............................................................22
Virus software support.............................................................................................22
Performing critical Windows updates......................................................................22
Known problems......................................................................................................24
Installation ..........................................................................................................24
UIM-Gigabit-IP Only ...........................................................................................24
UIM-SAN-GEIP or UIM-SAN-FCIP Only ............................................................24
Chapter 2 Product Description
Product overview.....................................................................................................28
Hardware platform configuration.............................................................................28
UIM hardware configuration ...............................................................................28
Rear panel view, Dell 2650.................................................................................29
Rear panel view, Dell 2850, 1000 BaseT...........................................................29
Rear panel view, Dell 2850, Fibre Channel IP....................................................29
Rear panel view, Dell 1950, 1000 BaseT...........................................................30
Rear panel view, Dell 1950, Fibre Channel IP....................................................30
Software configurations available............................................................................30
UIM-DIS-GEIP description..................................................................................31
UIM-SAN-GEIP description................................................................................31
UIM-SAN-FCIP description....................................... ...... ..... ...... ..... ...... ..............32
Enable Fibre Channel network TCP checksums.....................................................33
Ethernet redundancy...............................................................................................34
Chapter 3 UIM-DIS-GEIP Installation:
Standalone Profile Storage
Are you redeploying Profile systems?.....................................................................36
Rack-mount the UIM-DIS-GEIP ............................................... ...... ..... ...... ..............36
Specify host names for each UIM-DIS-GEIP ..........................................................36
Specify the subnets required...................................................................................37
Setup the master hosts file......................................................................................38
Example hosts file..............................................................................................40
Connect network cables – Dell 2650.......................................................................41
Connect network cables – Dell 2850.......................................................................42
February 5, 2008 UIM Instruction Man ual 3
Contents
Connect network cables – Dell 1950.......................................................................43
Configure UIM-DIS-GEIP hostname and IP addresses.......................................... 44
Configure Profile host names & IP addresses ........................................................ 46
Test the UIM-DIS-GEIP...........................................................................................46
Create UIM-DIS-GEIP system disk image..............................................................46
Solving common setup problems............................................................................46
Check the hosts file on each system.................................................................. 46
Testing Ethernet connectivity and name resolution............................................ 47
Test Fibre Channel network name resolution.....................................................47
Check Profile (PDR Family) Fibre Channel network settings............................. 47
Check Profile XP (PVS) Fibre Channel network settings...................................48
Chapter 4 UIM-SAN-GEIP Installation:
Grass Valley Open SAN System
Onsite planning....................................................................................................... 50
Specify host names in the Open SAN................................................................ 50
Specify a subnet address for the 1000BT streaming LAN ................................. 51
Specify redundant FC SCSI switch fabric topology............................................52
Rack-mount the UIM.................................... ..... ...... ....................................... ......... 52
Converting the UIM-DIS-GEIP to a UIM-SAN-GEIP............................................... 53
Uninstall the Fibre Channel adapter IP driver.................................................... 53
Install UIM-SAN-GEIP System Software for Open SAN..................................... 54
Modify the master hosts file .................................................................................... 56
About UIM-SAN-GEIP host name aliasing.......................................... ............... 56
About load balancing when multiple UIM-SAN-GEIPs are used........................57
Example master hosts file entries for the UIM-SAN-GEIP.................................58
Example master hosts file entries for two SANs ................................................ 58
Configure the UIM network settings........................................................................ 61
Connect UIM-SAN-GEIP network cables
Dell 2650............................................................................................................ 64
Connect UIM-SAN-GEIP network cables
Dell 2850............................................................................................................ 65
Connect UIM-SAN-GEIP network cables
Dell 1950............................................................................................................ 66
Install CVFS client software on the UIM-SAN-GEIP........................... ..... ...... ...... ...67
Install CVFS client software on the UIM.......................................................... ...67
License the UIM-SAN-GEIP CVFS Client Software...........................................71
Configure CVFS Client software on the UIM-SAN-GEIP.................................... 73
Perform miscellaneous system settings.................................................................. 76
Enable Fibre Channel network TCP checksums..................................................... 78
Verify access to shared storage.............................................................................. 78
The UIM-SAN-GEIP does not recognize shared storage................................... 78
Test the UIM-SAN-GEIP functionality.....................................................................79
Create UIM-SAN-GEIP system disk image.................................................... ...... ...79
Chapter 5 UIM-SAN-FCIP Installation:
Grass Valley Open SAN System
Onsite planning....................................................................................................... 82
Specify host names in the Open SAN................................................................ 82
Specify a subnet address for the FC IP streaming network ............................... 83
Specify redundant FC SCSI switch fabric topology............................................84
Rack-mount the UIM.................................... ..... ...... ....................................... ......... 84
Install UIM-SAN-FCIP System Software for Open SAN.....................................85
Modify the master hosts file .................................................................................... 87
About UIM-SAN-FCIP host name aliasing.......................................... ...... ...... ...87
About load balancing when multiple UIM-SAN-FCIPs are used.........................88
4 UIM Instruction Manual February 5, 2008
Example master hosts file entries for the UIM-SAN-FCIP..................................89
Example master hosts file entries for two SANs.................................................89
Configure the UIM network settings........................................................................92
Connect UIM-SAN-FCIP network cables
Dell 2850 ............................................................................................................95
Connect UIM-SAN-FCIP network cables
Dell 1950 ............................................................................................................96
Install CVFS client software on the UIM-SAN-FCIP................................................97
Install CVFS client software on the UIM..................................................... ........97
License the UIM-SAN-FCIP CVFS Client Software............................................101
Configure CVFS Client software on the UIM-SAN-FCIP....................................103
Perform miscellaneous system settings..................................................................106
Enable Fibre Channel network TCP checksums.....................................................106
Verify access to shared storage..............................................................................107
The UIM-SAN-FCIP does not recognize shared storage...................................107
Test the UIM-SAN-FCIP functionality......................................................................108
Create UIM-SAN-FCIP system disk image..............................................................108
Chapter 6 Service Information
Interpreting front panel and rear panel indicators....................................................110
Troubleshooting.......................................................................................................111
Before calling product support............................................................................111
If you have a problem: UIM-DIS-GEIP ...............................................................112
Step 1: Power-on the UIM, and log on as Administrator................................112
Step 2: Make note of any recent system changes.........................................112
Step 3: Check the status of Grass Valley Services on the UIM.....................112
Step 4: Use “ping” utility to test Fibre Channel connectivity ..........................112
Step 5: FTP a media file via Fibre Channel...................................................113
Step 6: Use the “ping” utility to test Ethernet connectivity .............................114
Step 7: Check Ethernet switch status............................................................114
Step 8: FTP a file usin g the 1000BT interfac e
connected to the streaming LAN...............................................................115
Step 9: Test the streaming performance .......................................................116
If you have a problem: UIM-SAN-GEIP..............................................................116
Step 1: Power-on the UIM, and log on as Administrator................................117
Step 2: Make note of any recent system changes.........................................117
Step 3: Check access to the shared storage.................................................117
Step 4: Check the status of Grass Valley Services on the UIM.....................117
Step 5: Use the “ping” utility to test Ethernet connectivity .............................117
Step 6: Check Ethernet switch status............................................................118
Step 7: FTP a file using the 1000BT interface
connected to the streaming LAN...............................................................119
Step 8: Test the streaming performance .......................................................120
If you have a problem: UIM-SAN-FCIP ..............................................................121
Step 1: Power-on the UIM, and log on as Administrator................................121
Step 2: Make note of any recent system changes.........................................121
Step 3: Check access to the shared storage.................................................121
Step 4: Check the status of Grass Valley Services on the UIM.....................121
Step 5: Use the “ping” utility to test Ethernet connectivity .............................121
Step 6: Check Ethernet switch status............................................................122
Step 7: FTP a file using the Fibre Channel interface
connected to the FC IP network................................................................123
Step 8: Test the streaming performance .......................................................124
Using a generic rebuild CD.....................................................................................125
Creating a system disk image .................................................................................126
Restoring the system disk image ............................................................................127
Installing the disk image on a replacement UIM......................................................131
Part 1: Preparing to install the system disk image.........................................132
February 5, 2008 UIM Instruction Man ual 5
Contents
Part 2: Replace the system disk image.........................................................132
Part 3: Enter Windows software license number...........................................133
Part 4: Modifying Windows operating system settings..................................134
Part 5: Update IP UIM System Software....................................................... 135
Part 6 for Dell 2650/2850: Setup Ethernet port teams................................... 135
Part 6 for Dell 1950: Setup Ethernet port teams............................................ 136
Part 7: NIC Name & IP Address Setup.......................................................... 138
Part 8: Set the Control Team IP Address...................................................... 139
Part 9: Set the Streaming Team IP Address .................................................140
Part 10: Rename the Qlogic FC NIC ............................................................. 140
Part 11: Set the Qlogic FC NIC IP Address................................................... 140
Part 12: Setup Connection Priorities ............................................................. 141
Part 13: Set the Qlogic MTU size..................................................................141
Part 14: Set up TCP/IP Scaling ..................................................................... 141
Chapter 7 Information for application developers
UIM API overview....................................................................................................144
The FTP interface...............................................................................................144
Supported commands........................................................................................145
A sample GXF session.......................................................................................146
The SITE STATUS command ............................................................................147
Profile API .......................................................................................................... 147
Material Exchange Format......................................................................................148
Supported MXF standards................................................................................. 148
About UMIDs........................................................... ...... ...... ...............................148
About Metadata.................................................. ..... ...... .....................................148
Structural metadata.......................................................................................148
Descriptive metadata..................................................................................... 149
Dark metadata............................................................................................... 149
MXF transfers via FTP....................................................................................... 149
A sample MXF session.......................................................................................150
Appendix A Upgrading Existing Profile Systems
for Deployment with the UIM-DIS-GEIP
Preparing the Profile XP Media Platform ................................................................ 151
Install Windows NT Service Pack 6a.................................................................. 151
Update Profile XP (PVS Series) System Software............................................. 152
Enable Fibre Channel network TCP checksums................................................ 152
Remove the optional 100BT Video Network Ethernet adapter........................... 152
Install dual port Ethernet board (optional).......................................................... 152
Move boards.................................................................................................. 152
Upgrade Profile System Software .................................................................153
Install and configure the dual port Ethernet driver.........................................154
Preparing the Profile Video Server (PDR family).................................................... 163
Update Profile (PDR Family) System Software.................................................. 163
Enable Fibre Channel network TCP checksums................................................ 163
6 UIM Instruction Manual February 5, 2008
Finding Information
About this manual
This user manual describes the Universal Interface Module (UIM) and provides
instructions for installing and operating the product in a variety of applications.
How this manual is organized
This manual is organized around the tasks required to install, configure, and operate
the Universal In terface Modul e. The following describes t he chapters included i n this
manual:
Chapter 1, Version 2 .1.1 Release I nformation — Contains the latest information about
the Universal Interface Module software Version 2.x.x. The information includes
software upgrade instructions, software specifications and requirements, feature
changes from previous releases, and any known problems.
Chapter 2, Product Descript ion — Provi des an i ntrodu ction to t he UIM pr oduct line .
This chapter describes both the IP UIM and SCSI UIM functional descriptions.
Chapter 3, UIM-DIS-GEIP Insta ll at ion : Sta ndal one Profile Storage — Contains the
procedure for connec ting and configur ing the UIM for oper ation with a Profi le system
using locally connected storage.
Chapter 4, UIM-SAN-GEIP Instal lation: Grass Valle y Open SAN System — Cont ains
the procedure fo r connecting an d configuring t he UIM for operat ion in a Grass Val ley
Open SAN S hared Stor age system .
Chapter 5, UIM-SAN-FCIP Install ation: Gras s Valley Ope n SAN System — Contains
the procedure fo r connecting an d configuring t he UIM for operat ion in a Grass Val ley
Open SAN Shared Storage system with an existing FC IP infrastructu re.
Chapter 7, Information for application developers — Contains information that
developers of third party applications can use to manage transfers through the UIM.
Chapter 6, Service Infor mation — Contains info rmation for maintai ning and servicing
the UIM. Included are service procedures for backing up and restoring the UIM
system disk image.
Appendix A, Upgrading Existing Prof il e Syst ems for Deployme nt wit h the
UIM-DIS-GEIP— Provides instructions for upgrading previously installed
standalone Profile systems for redeployment with the IP UIM.
February 5, 2008 UIM Instruction Man ual 7
Finding Information
Using the Dell Server documentation
This manua l contains all of the information you need to install the UIM, however, a
full set of Dell server documentation has been provided on the Dell Product
Documentation CD-ROM. Refer to the documents on thi s CD-ROM only as requir ed
by procedures in this manual.
Information referenced on the Dell Product Documentation CD-ROM includes, but
is not limited to:
• Unpacking and rack-mounting the server
• Important safety and regulatory information
• Server Status indicators, messages, and error codes
• Troubleshooting help for the Dell server hardware.
!
CAUTION: Do not use the Dell Quick Instal lation Guide provided with
the Dell CD-ROM package. Thi s g u id e i ncl ude s i nst ructions for using
the OpenManage software CD-ROM to install an operating system.
The UIM comes fully configure d and is ready for in stallation. To begin
installation, refer to one of the installation chapters in this manual.
8 UIM Instruction Manual February 5, 2008
Getting more information
In addition to this manual, information is available in the following locations.
Thomson Grass Valley web site
www.thomsongrassvalley.com
The Thomson Grass Valley web site provides the following:
Online User Documentation
Current versions of product catalogs, brochures, data sheets, manuals, and release
notes in .pdf format can be downloaded.
FAQ Database
Solutions to problems and troubleshooting efforts can be found by searching our
Frequently Asked Questions (FAQ) database.
Dell web site
This public Web site contains all the latest manuals and documentation, and
additional support information for the Dell Server used to implement the Universal
Interface Module. Use the following URL.
Getting more information
http://www.dell.com
February 5, 2008 UIM Instruction Man ual 9
Finding Information
Grass Valley Product Support
T o get technica l assistance, che ck on the status of a ques tion, or to report new issue, contact
Grass Valley Product Support via e-mail, the Web, or by phone or fax.
Web Technical Support
To access support infor mation on t he Web, visit the pr oduct support Web page on the
Grass Valley Web site. You can download software or find solutions to probl ems by
searching our Frequently Asked Questions (FAQ) database.
World Wide Web: http://www.thomsongrassvalley.com/support/
Technical Support E-mail Address: gvgtechsupport@thomson.net.
Phone Support
Use the following information to contact product support by phone during business
hours. Afterhours phone support is available for warranty and contract customers.
International
(France)
International
(United States,
Canada)
Hong Kong,
Taiwan, Korea,
Macau
Australia, New
Zealand
Central, South
America
China +861 066 0159 450 Netherlands +31 (0) 35 62 38 421
Belgium +32 (0) 2 334 90 30 Northern Europe +45 45 96 88 70
Japan +81 3 5484 6868 Singapore +65 6379 1313
Malaysia +603 7805 3884 Spain +41 487 80 02
Middle East +971 4 299 64 40 UK, Ireland, Israel +44 118 923 0499
+800 80 80 20 20
+33 1 48 25 20 20
+1 800 547 8949
+1 530 478 4148
+852 2531 3058 Indian
+61 1300 721 495 Germany, Austria,
+55 11 5509 3440 Near East, Africa +33 1 48 25 20 20
Authorized Support Representative
Italy +39 02 24 13 16 01
+39 06 87 20 35 42
Belarus, Russia,
Tadzikistan,
Ukraine,
Uzbekistan
Subcontinent
Eastern Europe
+7 095 258 09 20
+33 (0) 2 334 90 30
+91 11 515 282 502
+91 11 515 282 504
+49 6150 104 444
A local authoriz ed support repres entative may be av ailable in your country. To locate the
support representat ive for your count ry, visit the pro duct support Web page o n the Grass
Valley Web site.
10 UIM Instruction Manual February 5, 2008
Grass Valley Product Support
February 5, 2008 UIM Instruction Man ual 11
Finding Information
12 UIM Instruction Manual February 5, 2008
Safety Summaries
General Safety Summary
Review the following saf ety precautions to avoid injury and prevent damage
to this product or any products connected to it.
Only qualified personnel should perform service procedures.
While using this pr oduc t, you may need to acce ss oth er par ts o f the syste m.
Read the General Safety summary in other syst em manuals for warnings and
cautions related to operating the system.
Injury Precautions
Use Proper Power Cord
To avoid fire hazard, use only the power cord specified for this product.
Ground the Product
This product is grounded through the grounding conductor of the power
cord. To avoid electric shock, the grounding conductor must be connected
to earth ground. Before maki ng connections to the input or outpu t terminals
of the product, ensure that the product is properly grounded.
Do Not Operate Without Covers
To avoid electric shock or fire hazard, do not operate this product with
covers or panels removed.
Do Not operate in Wet/Damp Conditions
To avoid electric shock, do not operate this product in wet or damp
conditions.
Do Not Operate in an Explosive Atmosphere
To avoid injury or fire hazard, do not operate this product in an explosive
atmosphere.
Avoid Exposed Circuitry
To avoid injury, remove jewelr y such as ring s, wa tc hes , and othe r meta ll ic
objects. Do not touch ex posed conn ectio ns and compone nts when power is
present.
Product Damage Precautions
Use Proper Power Source
Do not operate this product f rom a power sour ce that applie s more than the
voltage specified.
Provide Proper Ventilation
To prevent product overheating, provide proper ventilation.
February 5, 2008 UIM Instruction Man ual 13
Safety Summaries
Do Not Operate With Suspected Failures
If you suspect there is da mage to this product, have it in spected by q ualified
service personnel.
Battery Replacement
To avoid damage, replace only wit h the same or equivalen t type. Dispose of
used batte ry according to the circuit board manufacturer’s instruc tions.
Safety Terms and Symbols
Terms in This Manual
These terms may appear in this manual:
!
!
WARNING: Warning statements identify conditions or practices that
can result in personal injury or loss of life.
CAUTION: Caution statements identify conditions or practices that
may result in damage to equipment or other property, or which may
cause equipment crucial to your business environment to become
temporarily non-operational.
Service Safety Summary
!
Do Not Service Alone
Disconnect Power
WARNING: The service instructions in this manual are intended for
use by qualified service personnel only. To avoid personal injury, do
not perform any servicing unless you are qual ified to do so. Ref er to all
safety summaries before performing service.
Do not perform interna l service or adj ustment of this pro duct unless anoth er
person capable of rendering first aid and resuscitation is present.
To avoid electric shock, discon nect the main power by means of the power
cord or, if provided, the power switch.
Use Care When Servicing With Power On
Dangerous voltages or currents may exist in this product. Disco nnect power
and remove battery (if applicable) before removing protective panels,
soldering, or replacing components.
To avoid electric shock, do not touch exposed connections
Certifications and Compliances
Refer to the vendor’s System Information document provided with the
server for important safety and regulatory information.
14 UIM Instruction Manual February 5, 2008
Chapter 1
Version 2.1.1 Release Information
Information in the chapter includes:
• “What’s new”
• “Operational consider ations”
• “Software requirements”
• “Installing UIM System Software”
• “Virus software support”
• “Performing critical Windows updates”
• “Known problems”
February 5, 2008 UIM Instruction Man ual 15
Chapter 1 Version 2.1.1 Release Information
What’s new
This release supports the following improvements to the UIM:
• Dell 1950. UIMs are supp orted on the Dell 1950 PowerEdge server . Later sections
of this manual illustrate connections for this type of system. If you must replace
your UIM server as part of a service procedure, be sure to use the appropriate
CD-ROM to restore the system drive image. On the Dell 1950, do not use a
CD-ROM labeled for a p revio us Dell PowerEdg e ser ver, s uch as a 2650 or a 2 850.
• MXF enhancement. MXF now supports D10 user data.
• Windows operating system upda te. Windows Server 2003 is supported on the
Dell 1950.
Operational considerations
Use the following information in planning the operation and installation of the UIM.
Profile system and UIM-DIS-GEIP power-on sequence
When a point to point (private) connection is used between the Profile XP Media
Platform and the UIM-DIS-GEIP, you must always power-on the UIM before the
Profile XP platform. The Profile Fibre Channel adapter must detect a valid Fibre
Channel signal at boot time, otherwise, streaming will be disabled and attempts to
transfer files will fail. These errors will be reported to the profile.log file.
Enable Fibre Channel network TCP checksums
When configuring Profile XP Media Platform or Profile PDR Series Video Servers,
you must enable TCP checksums on the Fibre Channel Network adapter. For
instructions, refer to the Fibre Channel Networking chapter in the Profile XP Media
Platform System Guide or Profile Family User Manual.
1000BT Ethernet port settings
The four port 1000BT Ethernet adapter provides the option of redundant Ethernet
connections. The four port s are configured as two faul t tolerant teams for fa ilover, two
ports per team. One t eam named Contr ol Team is use d to connect t o the LAN used by
Profile storage f or command and control. The other team, named Streaming Team is
used to connect to the 1000BT Ethernet infrastructure for streaming media to other
devices.
The following table describes some of the key settings for the ports that make up the
fault tolerance teams.
Settings for each port in the team Intel Port A and Port B Intel Port C and Port D
Link Speed and Duplex 100Mbps/Full Duplex Auto Detect
Offload Receive IP Checksum Off On
Offload Receive TCP Checksum Off On
Offload Transmit IP Checksum Off On
16 UIM Instruction Manual February 5, 2008
Redundant Ethernet network requirements
Settings for each port in the team Intel Port A and Port B Intel Port C and Port D
Offload Transmit TCP Checksum Off On
Redundant Ethernet network requirements
The UIM supports automatic redundancy for the Ethernet connections by providing
two adapter fault tol erance (AFT) teams for fa ilover. Two Ethernet adapte rs comprise
each AFT team. If the primary Eth ernet port in a team loses network connectiv ity, the
secondary port connected to the redundant network is used.
When redundant Ethernet net work topolo gies are used, yo u must ensure eac h adapter
in the team is connected to a different switch. Also, the Ethernet switches must
support Spanning Tree Protocol (STP). Check with your network administrator to
verify the following STP requirements are met to support teaming for failover.
Ethernet switch Spanning Tree Protocol (STP) setup:
• Enable
STP on all inter- switch links, that is, th e ports connecting the primary and
redundant switch fabr ic. This pre vents unwanted network loops whi le maintaini ng
path redundancy.
• Enable
FAST Port STP, on all switch ports connected to teamed ports, e.g. the
teamed ports on UIMs o r Profile sy stems. In some switche s, this may be called
Rapid STP. This prevents application time-outs during a failover event.
NOTE: The adapter fault tolerance software supplied with the UIM network
adapters includes a switch diagnostic to test STP setup on the Ethernet switc h.
Refer to “Step 7: Check Ethernet switch status” on page 114 to run the test.
Profile XP Platform 100BT network option
Read the following considerations regarding the Profile XP Media Platform 100BT
Video Network option:
• The optional 100BT video net wor k adapter must be removed from the Profile XP
Media Platform before deployment with an IP UIM-DIS-GEIP or
UIM-SAN-GEIP. Refer to the Profi le XP Servi ce Manual for instructions on
removing the adapter.
• If the facility has stan dalone Profi le XP Pl atfo rms with t he rea l-tim e 100BT vi deo
network board installed, and that are not connected to a UIM, the 100BT adapter
IP addresses (t he Profile XP “ _le0” ports) should belong t o a different subnet in the
facility than the UIM 1000BT LAN (“_he0” ports).
February 5, 2008 UIM Instruction Man ual 17
Chapter 1 Version 2.1.1 Release Information
UIM Windows user accounts
The following user accounts are setup on the UIM.
User Name Password Group membership Notes
Administrator triton Administrators Used for software updates,
Profile profile Power Users Used for day to day operation and
Operating the UIM in unattended mode
UIM software does not require a Windows user account to run. Once you have
configured network settings using the administrator account, you can log off the
Windows operating system and run the UIM in an unattended mode.
High definition video transfers
High definition video transfers have been qualified on the UIM-SAN-GEIP for this
release. HD clips and their associated Ancillary Date can be transferred with all
versions of the UIM product (UIM-SAN-GEIP, UIM-SAN-FCIP, and
UIM-Gigabit-IP). However, HD or ancillary data transfers are not supported in the
MXF format.
maintenance, and installation tasks.
monitoring.
Transfers with K2 systems
The rules for K2 host name ali ases in t he hosts file are similar to those for Profile XP
systems. The primar y di ff erence is that for a K2 Storage System (SAN), transfers go
to/from the K2 Media Serv er, rather tha n the K2 Media Clients. This results in th e
following ru les:
• For stand-alone (internal storage) K2 Media Clie nts, add the “_he0” suffix to the
hostname and associate that hostname with the K2 Media Client’s FTP/strea ming
network IP address.
• For K2 Media Servers, add the “_he0” suffix to the hostname and associate that
hostname with the K2 Media Server’s FTP/streaming network IP address.
• For each SAN (external st orage) K2 Media Client, add the “_he0” suffix to the
hostname but then associate that hostnam e with the K2 Media Server’s FTP/
streaming network IP address, not the K2 Media Client’s IP address.
Aliasing K2 Media Client hostnames in this way would not be required if the
transfer source/destination was always correctly specified as the K2 Media Server.
However, a common mistake is to at tempt a transfer in which the source/
destination is incorrectly specified as the K2 Media Client. The host file aliasing
corrects this mistake and redirects to the K2 Media Server, which is the correct
transfer source/destination.
• Do not put a SAN K2 Media Client directly on the FTP/s treaming network. A SAN
K2 Media Client does not send or receive transfers directly.
18 UIM Instruction Manual February 5, 2008
Refer to the following examples of host file entries:
#Open SAN entries
192.168.100.151 SAN1_XP1
192.168.100.152 SAN1_XP2
192.168.100.153 SAN1_XP3
192.168.100.154 SAN1_XP4
192.168.100.155 SAN1_FSM1
192.168.100.156 SAN1_FSM2
192.168.100.157 SAN1_UIM1 SAN1_XP1_UIM SAN1_XP2_UIM
192.168.100.158 SAN1_UIM2 SAN1_XP3_UIM SAN1_XP4_UIM
192.168.200.157 SAN1_UIM1_he0 SAN1_XP1_he0 SAN1_XP2_he0
192.168.200.158 SAN1_UIM2_he0 SAN1_XP3_he0 SAN1_XP4_he0
#Stand-alone Profile XP entries
192.168.100.105 XP5
192.168.205.105 XP5_fc0
192.168.100.115 XP5_UIM
192.168.205.115 XP5_UIM_fc0
192.168.200.115 XP5_he0 XP5_UIM_he0 #Streaming NIC of XP5_UIM
#Control connection for Stand-alone K2 Media Client
192.168.100.211 K2StandAlone1
Transfers with K2 systems
#FTP connection for Stand-alone K2 Media Client
192.168.200.211 K2StandAlone1_he0
#Control connections for SAN K2 Media Clients
192.168.100.111 K2client1
192.168.100.121 K2client2
192.168.100.131 K2client3
192.168.100.141 K2client4
#FTP connection for K2 Media Server (with K2 Media Client aliasing)
192.168.200.11 K2Server1_he0 K2client1_he0 K2client2_he0 K2client3_he0 K2client4_he0
In addition, on both stand-alone and SAN K2 Media Clients, you must open
Configuration Manager and add Profile XPs as Remote Hosts. Enter the Profile XP
actual hostname, wi thout any adde d suff ix es. Als o, if y ou are using remote protoc ols
to perform transfers, add a unique Controller ID for each Remote Host.
Refer to the K2 Media Client System Guide for complete explanations of FTP/
streaming transfers on K2 systems.
February 5, 2008 UIM Instruction Man ual 19
Chapter 1 Version 2.1.1 Release Information
Software requirements
The following table describes the software requirements for devices deployed with
UIM software version 2.x.x. Check the softwar e version on your d evice, and upgr ade
the software if neede d. Refer to the soft ware release not es for your devic e for upgrade
instructions.
Product Model Software Versions Required
Profile XP Media Platform PVS1000, PVS1100,
PVS2000, PV S3000
Profile Video Server PDR300 Profile System Software 2.5.25 or higher
PDR400 Profile System Software 3.2.10 or higher
Open SAN Shared Storage NA Open SAN Software 5.4. 8 or higher
a.
Refer to the Profile System Software Release Notes or Open SAN Software Release Notes for software
upgrade instructions on these systems.
Profile Syst em Sof tware 5.4.8 or higher
a
20 UIM Instruction Manual February 5, 2008
Installing UIM System Software
Installing UIM System Software
System Software 2.x .x is installe d on all UIMs at the factory. In nor mal operation, you
should not need to i nstal l UI M System Softwar e 2.x.x. If you r UIM is opera ting wit h
an earlier version of system software, you should update to the current version.
NOTE: If you are upgrading your UIM from a System Software version earlier
than 1.0.0.3, please contact your Grass Valley repres entative for instructions
specific to that upgrade.
This software installation procedure includes:
• “Part 1: Install UIM system software version 2.x.x”
• “Part 2: Create a system disk imag e file”
NOTE: Make sure you have your Micros oft Windows CD on hand. If not already
installed, the UIM system software upgrade prompts you to install Management
and Monitoring components, which are on the Microsoft Windows CD.
Part 1: Install UIM system software version 2. x.x
To install UIM system software version 2.x.x:
1. Power on the UIM and log on to the Windows operating system as administrator
(default password: triton).
2. Remove the previous version of UIM software using
Program
s, then restart the system.
Control Panel | Add/Remove
3. Insert the UIM System Software CD-ROM in the CD-ROM reader or co nnec t t o a
network drive containing the downloaded software.
The software installation will start automatically. (You may choose to run the
setup.exe program by choosing
4. Click
Next in the Welcome screen, and accept the terms of the license agreement.
5. On the UIM Configuration page, select
Installation
option, then click Next and follow onscreen instruction s.
Start | Run and specifying the appropriate drive.).
IP Installation or SCSI (Open SAN)
Refer to “Install UIM-SAN-GEIP System Software for Open SAN” on page 54 for
instructions on the remaining screens for the Open SAN installation option.
February 5, 2008 UIM Instruction Man ual 21
Chapter 1 Version 2.1.1 Release Information
6. When the UIM System Software installation process is complete, click Finish.
7. Proceed to “Part 2: Cr eate a syst em disk imag e file” of this procedure.
Part 2: Create a system disk image file
After updating UIM System Software, create a system disk image as described in
“Creating a system disk image” on page 126. This backup image can be used to
restore the system disk in the event of a severe software problem. The procedure
requires the Restore Program CD-ROM that you received with your UIM.
This completes the UIM system software installation proced ure.
Virus software support
Thomson Grass Valley does not recommend installing third party software on your
UIM. If you must install virus scanning software, configure it for manual virus scan
only. Automatic virus scanning could disrupt UIM opera ti on and shoul d not be used.
Performing critical Windo ws updates
From the factory, Automatic Windows Updates are disabled. This prevents updates
from being performed in a manner that c ould harm the ope ration of ne tworked UIMs.
Do not modi fy the Automatic Update s etting.
If your UIM has internet access, you can use the Windows operating system Update
feature to scan your UIM to d etermine if an y critical u pdates are req uired. Afterwa rd,
you can download and install those updates manually.
22 UIM Instruction Manual February 5, 2008
CAUTION: Only critical Windows updates should be installed. Do not
!
install other Windows operating system or driver updates on your UIM
unless instructed by procedures in these release notes. “Critical” updates
must be installed manually using the Windows Update program.
To scan and install critical updates:
Performing critical Windows updates
1. In the Windows taskbar, click
Start, then Windows Update.
Internet Explorer opens and connects to the Windows update web site.
2. Click
Scan for updates. Wait for the scan t o complete.
3. If there are critical updates required for your UIM, follow the instructions on the
web page to install them.
February 5, 2008 UIM Instruction Man ual 23
Chapter 1 Version 2.1.1 Release Information
Known problem s
The following limitations are present in this UIM System Software version 2.x.x. If
you wish to obtain more information about these limitations, please mention the
reference numbers that follow the description of each limitation. These known
problems will be resolve d in future rele ases.
Installation
Problem UIM software does not install, even though the previous versions of
UIM software was removed.
Workaround Delete the contents of the c:\profile directory. T he UIM inst allation
program tests for the presence of sp ecified files in that dire ctory.
UIM-Gigabit-IP Only
No known problems.
UIM-SAN-GEIP or UIM-SAN-FCIP Only
Problem Clips recorded with odd-numbered offset s are not corr ectly trans ferred.
(CR49254)
Workaround Clips must be recorde d with frame- based o ffset s wit h even values only.
Problem Drop-frame clips transf erred from NewsEdit systems report an incor rect
length on the Open SAN because the drop-fra me attribute is cha nged to
non-drop frame. (CR50021)
Workaround The clip transf ers i n its entirety, and th e duration of the material on the
Open SAN is correct, although it is incorrectly displayed.
Problem In the event of an FSM failover, clips that were queued to transfer in
Media Manager may not transfer after the failover. (CR42772)
Workaround Remove the transfer requests from Media Manager, then add them
again. Correct transfer operations resume about one minute after the
FSM failover event.
Problem Running Windows Disk Administrator while the UIM-SAN-GEIP or
UIM-SAN-FCIP
switch fabric may cause the Open SAN to fail. Windows Disk
Administrator may inadvertently relabel the disks in the O pen SAN.
Workaround Do not run Windows Disk Administrate, or disconnect the
UIM-SAN-GEIP or UIM-SAN-FCIP
while Windows Disk Administrator is in use.
is connected to the Open SAN Fibre Channel (SCSI)
from the Fibre Channel Switch
24 UIM Instruction Manual February 5, 2008
UIM-SAN-GEIP or UIM-SAN-FCIP Only
Problem UIM fails to transfer some long GOP clips. (CR67074)
Workaround None. The problem occurs only for clips with an MPEG frame of less
than 512 bytes. Clips of this nature are rejected on import.
February 5, 2008 UIM Instruction Man ual 25
Chapter 1 Version 2.1.1 Release Information
26 UIM Instruction Manual February 5, 2008
Chapter 2
Product Description
This chapter includes:
• “Product overview”
• “Hardware platform configuration”
• “Software configurations available”
• “Ethernet redundancy”
February 5, 2008 UIM Instruction Man ual 27
Chapter 2 Product Description
Product overview
The Grass Valley Universal Interface Module (UIM) provides a 1000BaseT Ethernet
network interface for streaming media file s in Profile stor age environments inc luding
standalone storage an d Open SAN shared st orage. UIM transf ers are compat ible with
other devices th at supp ort importing and exporting files using t he General Exchange
Format (GXF) as described in SMPTE 360M. The UIM system software design
makes the UIM transparent to the streaming devices.
The UIM can also provide additional Fibre Channel IP bandwidth in and out of an
existing Open SAN, allowing expansion of legacy Fibre Channel IP infrastructures
without the cost of converting to a different technology.
The UIM also supports MXF streaming f ormats based on the SMPTE 377M standard.
This allows the exchange of data between a variety of Grass Valley prod ucts and other
third party MXF-based production, editing, and stor age tools.
Hardware platform configuration
The UIM is implemented using a Dell Server running a Windows operating system
and UIM system software pre-i nstalled by Grass Valle y. Your Dell Server model may
be different than the one shown in the diagrams in this manual.
UIM hardware configuration
• Dell Server PC, dual power supply, mirrored system drive
• Four Ethernet NICs and a single Fibre Channel port; or
• Two Ethernet NICs and two Fibre Channel ports
• VGA monitor, mouse, and keyboard
The Ethernet NICs provi de the r edunda nt Ethe rnet c onnect io ns. Port s are confi gured
as two fault tolerant t eams for fai lover , two port s per te am. One te am named Con trol
Team is used to conn ect to the LAN used by Profil e storage for command and contr ol.
The other team, named Streaming Team, is used to connect to the 1000BT Ethernet
infrastructure for the streaming of media to other devices.
Some models of UIM re place the Gigabi t Ethern et strea ming te am with an a dditiona l
Fibre Channel port that i s used fo r stran ge transf ers over a Fibre Channel IP networ k.
This configuration is only supported when connected to an Open SAN.
28 UIM Instruction Manual February 5, 2008
Rear panel view, Dell 2650
UIM
Rear panel view, Dell 2650
Fibre Channel
Network
Integrated
1000BT
Ports
(Not Used)
Control T eam
Intel Ports A/B
(Control LAN)
Rear panel view, Dell 2850, 1000 BaseT
UIM
B & A
Control T eam
Ports
(Control LAN)
Fibre Channel
Rear panel view, Dell 2850, Fibre Channel IP
Streaming Team
Intel Ports C/D
(Streaming LAN)
C
&
D
Port
Streaming Team
(Streaming LAN)
UIM
B & A
Control Team
Ports
(Control LAN)
February 5, 2008 UIM Instruction Man ual 29
IP & SCSI
Fibre Channel
Ports
Chapter 2 Product Description
Rear panel view, Dell 1950, 1000 BaseT
UIM
Fibre Channel Port
A & B
Control Team
C & D
Streaming Team Ports
(Streaming LAN)
(Control LAN)
Ports
Rear panel view, Dell 1950, Fibre Channel IP
IP & SCSI
UIM
Fibre Channel Ports
A & B
Control Team
(Control LAN)
Ports
Software configurations available
There are three UIM conf igurations which share a common platform, but var y i n t he
installed cards and software:
• UIM-DIS-GEIP — configured for operation with standalone Profile storage
• UIM-SAN-GEIP — configured for integration into a Grass Valley Open SAN
shared storage system and provides Gigabit Ethernet streaming
• UIM-SAN-FCIP — configured for integration into a Grass Valley O pen SAN
shared storage system and provides Fibre Channel IP streaming
A UIM-SAN-GEIP is built as a UIM-SAN-GEIP, but requires additional software
installs an d setup for i ntegration in a Grass Valley Open SAN system. This is done
onsite or at the factory where the Open SAN shared storage system is assembled.
A UIM-SAN-FCIP is similar to a UIM-SAN-GEIP, with a extra Fibre Channel port
added, and the streaming Gigabit Ethernet ports removed.
The following sections describe each UIM product in more detail.
30 UIM Instruction Manual February 5, 2008
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