How it Works
GRASS VALLEY
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T2 Express 2
Service Manual
143 pgs15.96 Mb0
User Manual
273 pgs16.21 Mb0
Table of contents
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GRASS VALLEY T2 Elite 2, T2 Pro 2, T2 Express 2, T2 Pro, T2 Express Service Manual

...
T2 Elite 2/Pro 2/Express 2 T2 Elite/Pro/Express
INTELLIGENT DIGITAL DISK RECORDER
Service Manual
Version 2.3.0
www.grassvalley.com
F2811604051
May 2016
Copyright
Copyright 2012 Grass Valley K.K. All rights reserved. Portions of software © 2000 – 2012, Microsoft Corporation. All rights reserved. This document may not be copied in whole or in part, or otherwise reproduced except as specifically permitted under U.S. copyright law, without the prior written consent of Grass Valley, Inc., P.O. Box 59900, Nevada City, California 95959-7900. This product may be covered by one or more U.S. and foreign patents. Grass Valley is a trademark of GVBB Holdings S.a.r.l.
Disclaimer Product options and specifications subject to change without notice. The information in this
manual is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by Grass Valley, Inc. Grass Valley, Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in this publication.
U.S. Government Restricted Rights Legend
Trademarks and Logos
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.277-7013 or in subparagraph c(1) and (2) of the Commercial Computer Software Restricted Rights clause at FAR 52.227-19, as applicable. Manufacturer is Grass Valley, Inc., P.O. Box 59900, Nevada City, California 95959-7900 U.S.A.
Grass Valley is a trademark of GVBB Holdings S.a.r.l. Grass Valley USA, LLC products are covered by U.S. and foreign patents, issued and pending. Additional information regarding Grass Valley USA, LLC trademarks and other proprietary rights may be found at www.grassvalley.com.
Other trademarks and logos used in this document are either registered trademarks or trademarks of the manufacturers or vendors of the associated products, such as Microsoft player, Internet Explorer® internet browser, and SQL Server™. QuickTime and the QuickTime logo are trademarks or registered trademarks of Apple, Inc., used under license therefrom. Intel, Core i7 are the trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States of America and other countries.
®
Windows® operating system, Windows Media
®
Grass Valley Web Site This public Web site contains all the latest manuals and documentation, and additional support
information. Use the following URL. http://www.grassvalley.com.
Manual Explanation • If there are any variations between the explanation in this manual and the actual application
method, priority is given to the actual application method.
• This manual is a common manual for T2 Elite 2, T2 Pro 2, T2 Express 2, T2 Elite, T2 Pro and T2 Express. Screenshots and illustrations in this manual may vary from those of the actual product.
• The screenshots used as examples in this manual are those of the development stage, so they may vary from those in the final product.
• This manual is written for users who have a basic knowledge of how to use a computer.
• If there are no special instructions, perform the same operation as a normal computer operation.
• The contents of this product may modify without prior notice.
T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual
Version 2.3.0
Copyright © 2012 - 2016 Grass Valley. All rights reserved.

Contents

Safety Summaries.............................................................................................. 7
Finding Information........................................................................................... 11
Chapter 1 Product Description
Overview Description .............................................................................................. 14
System Description ................................................................................................. 15
PC Subsystem.................................................................................................... 16
Codec Subsystem .............................................................................................. 16
Front Subsystem ................................................................................................ 17
XLR board .......................................................................................................... 17
Fuse board ......................................................................................................... 17
T2 orientation .......................................................................................................... 18
FRU locations (T2 Elite/Pro/Express)................................................................. 18
FRU locations (T2 Elite 2/Pro 2/Express 2)........................................................ 19
FRU functional descriptions .................................................................................... 20
Touch screen LCD.............................................................................................. 20
JOG/Shuttle knob ............................................................................................... 20
Button kit............................................................................................................. 20
Front USB group unit.......................................................................................... 20
Recovery UFD (USB Flash Drive) ...................................................................... 20
Fan (Center/Rear) .............................................................................................. 20
Power supply unit ............................................................................................... 20
2.5 inch removable SSD bay .............................................................................. 21
SSD (for the system) .......................................................................................... 21
HDD/SSD (for data)............................................................................................ 21
I/O board unit...................................................................................................... 21
XLR×6 unit.......................................................................................................... 21
SATA card unit ................................................................................................... 21
Memory (RAM) ................................................................................................... 22
Fuse board unit................................................................................................... 22
Front USB 3.0 board........................................................................................... 22
USB 3.0 cable..................................................................................................... 22
PCI-e USB 3.0 card ............................................................................................ 22
Rear USB 3.0 port .............................................................................................. 22
Media Card Reader Assy ................................................................................... 22
Status indicators...................................................................................................... 23
Power LED ......................................................................................................... 23
LAN port indicator codes .................................................................................... 23
Chapter 2 Maintenance Procedures
Cleaning the touch screen LCD .............................................................................. 26
Starting and exiting the maintenance mode ............................................................ 26
Starting the maintenance mode.......................................................................... 27
Exiting the maintenance mode ........................................................................... 28
Using the Maintenance Tools .................................................................................. 30
Launching the Maintenance Tools...................................................................... 30
Closing the Maintenance Tools .......................................................................... 30
Media drive maintenance ................................................................................... 31
Data maintenance .............................................................................................. 34
System related maintenance .............................................................................. 40
Using the Windows desktop .................................................................................... 44
Verifying, building, and rebuilding a RAID volume .................................................. 44
Verifying the RAID volume ................................................................................. 44
Building the RAID volume................................................................................... 47
Rebuilding the RAID volume (for only the T2 Pro 2/Pro).................................... 54
Restoring to the factory default condition ................................................................ 59
May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual 3
Contents
Recovery procedure for T2 Elite/Pro/Express .................................................... 59
Recovery procedure for T2 Elite 2/Pro 2/Express 2 ........................................... 66
T2 Recovery Utility for T2 Elite 2/Pro 2/Express 2 ............................................. 68
Chapter 3 Troubleshooting Problems
Step 1: Check configurations .................................................................................. 74
Step 2: Check connections and external equipment ............................................... 74
Shutdown/restart problems ..................................................................................... 74
Checking external equipment.................................................................................. 75
PC monitor problems.......................................................................................... 75
Keyboard problems ............................................................................................ 75
Mouse problems................................................................................................. 76
Motherboard/BIOS startup ...................................................................................... 76
Windows startup...................................................................................................... 78
T2 system startup.................................................................................................... 78
Thermal problems ................................................................................................... 78
I/O board unit problems........................................................................................... 79
Power supply problems........................................................................................... 80
Front panel problems .............................................................................................. 80
Touch screen LCD and control buttons problems .............................................. 80
Interconnect board problems.............................................................................. 81
2.5 inch removable SSD bay problems................................................................... 82
Media card reader problems ................................................................................... 83
Video problems ....................................................................................................... 83
Audio problems ....................................................................................................... 84
Timecode problems................................................................................................. 84
Operational problems.............................................................................................. 85
System problems .................................................................................................... 85
Storage problems.................................................................................................... 86
Media File System problems .............................................................................. 86
Media disk problems .......................................................................................... 86
Checking the storage system ............................................................................. 88
Chapter 4 Removing and Replacing FRUs
Precautions before operations ................................................................................ 90
Required tools .................................................................................................... 90
Turning off the system and disconnecting the power cord from T2.................... 90
Top cover (front) removal........................................................................................ 92
Top cover (rear) removal......................................................................................... 93
HDD/SSD (for data) removal................................................................................... 94
SSD (for the system) removal ................................................................................. 97
2.5 inch removable SSD bay removal..................................................................... 99
Front USB 3.0 board removal ................................................................................. 102
Media Card Reader Assy removal .......................................................................... 103
Fuse board unit removal ......................................................................................... 105
Front panel removal ................................................................................................ 107
Jog knob removal.................................................................................................... 109
Shuttle knob removal .............................................................................................. 109
Front USB group unit removal................................................................................. 110
Recovery UFD (USB Flash Drive) removal ............................................................. 112
Touch screen LCD removal .................................................................................... 113
Button kit removal ................................................................................................... 116
Memory (RAM) removal .......................................................................................... 119
XLR×6 unit removal................................................................................................. 120
Rear USB 3.0 port removal ..................................................................................... 121
Center fan (92 mm) removal ................................................................................... 123
Center fan (80 mm) removal ................................................................................... 125
Rear fan (60 mm) removal ...................................................................................... 126
I/O board unit removal............................................................................................. 128
SATA card unit removal .......................................................................................... 130
PCI-e USB 3.0 card removal ................................................................................... 131
USB 3.0 cable disconnection .................................................................................. 135
Power supply unit removal ...................................................................................... 136
Index ...................................................................................................................... 141
May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual 5
Contents

Safety Summaries

General Safety Summary
Review the following safety precautions to avoid injury and prevent damage to this product or any products connected to it.
While using this product, you may need to access other parts of the system. Read the
General Safety Summary
operating the system.
Injury Precautions
Use Proper Power Cord
To avoid fire hazard, use only the power cord specified for this product.
Ground the Product
This product is grounded through the grounding conductor of the power cord. To avoid electric shock, the grounding conductor must be connected to earth ground. Before making connections to the input or output terminals of the product, ensure that the product is properly grounded.
Do Not Operate Without Covers
in other system manuals for warnings and cautions related to
To avoid electric shock or fire hazard, do not operate this product with covers or panels removed.
Do Not Operate in Wet/Damp Conditions
To avoid electric shock, do not operate this product in wet or damp conditions.
Do Not Operate in an Explosive Atmosphere
To avoid injury or fire hazard, do not operate this product in an explosive atmosphere.
Avoid Exposed Circuitry
To avoid injury, remove jewelry such as rings, watches, and other metallic objects. Do not touch exposed connections and components when power is present.
Product Damage Precautions
Use Proper Power Source
Do not operate this product from a power source that applies more than the voltage specified.
Provide Proper Ventilation
To prevent product overheating, provide proper ventilation.
Do Not Operate With Suspected Failures
If you suspect there is damage to this product, have it inspected by qualified service personnel.
May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual 7
Safety Summaries
Battery Replacement
To avoid damage, a battery must be replaced once every five years. Please contact Grass Valley Product Support to replace the battery.
Safety Terms and Symbols
Terms in This Manual
These terms may appear in this manual:
WARNING: Warning statements identify conditions or practices that can result in
!
personal injury or loss of life.
CAUTION: Caution statements identify conditions or practices that may result in
!
damage to equipment or other property, or which may cause equipment crucial to your business environment to become temporarily non-operational.
Terms on the Product
These terms may appear on the product:
DANGER indicates a personal injury hazard immediately accessible as one reads the marking.
WARNING indicates a personal injury hazard not immediately accessible as you read the marking.
CAUTION indicates a hazard to property including the product.
Symbols on the Product
The following symbols may appear on the product:
DANGER high voltage
Protective ground (earth) terminal
ATTENTION – refer to manual
!
Service Safety Summary
WARNING: The service instructions in this manual are intended for use by
!
qualified service personnel only. To avoid personal injury, do not perform any servicing unless you are qualified to do so. Refer to all safety summaries before performing service.
Do Not Service Alone
Do not perform internal service or adjustment of this product unless another person capable of rendering first aid and resuscitation is present.
Disconnect Power
To avoid electric shock, disconnect the main power by means of the power cord or, if provided, the power switch.
Use Care When Servicing With Power On
Dangerous voltages or currents may exist in this product. Disconnect power and remove battery (if applicable) before removing protective panels, soldering, or replacing components.
To avoid electric shock, do not touch exposed connections.
Certifications and Compliances
Canadian Certified Power Cords
Products that are relocated to other countries should use nationally certified power cords and plugs to ensure safe operation of the product.
FCC Emission Control
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Changes or modifications not expressly approved by Grass Valley can affect emission compliance and could void the user’s authority to operate this equipment.
Canadian EMC Notice of Compliance
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
This product must not be used in residential areas.
May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual 9
Safety Summaries
EMC Directive Class A Warning
This product must not be used in residential areas.
FCC Emission Limits
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesirable operation.
Safety Certification
This product has been evaluated and meets the following Safety Certification Standards:
Standard Designed/tested for compliance with:
IEC 60950-1 Information technology equipment - Safety - (2nd:2005)
EN 60950-1 Information technology equipment - Safety - (2006)
J60950 (H22) Electrical Appliance and Material Safety Law

Finding Information

This Service Manual provides procedures for assessing and solving technical problems and performing routine maintenance on your T2.
The T2 has two types of operation: Front Panel Mode and Workstation Mode. Front panel mode allows you to operate the T2 using the touch screen or a mouse while looking at the touch screen LCD. Workstation Mode allows you to operate the T2 using a mouse or keyboard while looking at PC monitor connected to the T2.
This service manual mainly documents procedures of the Front Panel Mode using a mouse unless otherwise documented, procedures for operations with the Workstation Mode are also the same as for the Front Panel Mode.
How this manual is organized
This Service Manual consists of the following:
Chapter 1, Product Description:
Describes the key features, system components, locations and functions of the Field Replaceable Units (FRUs), and status indicators of the T2.
Chapter 2, Maintenance Procedures:
Contains procedures for periodic maintenance.
Chapter 3, Troubleshooting Problems:
Contains problem descriptions with steps for diagnosing and correcting the cause of the problem. Use this information if you are having trouble with your T2.
Chapter 4, Removing and Replacing FRUs:
Contains procedures for removing and replacing the
Field Replaceable Units (FRUs)
.
May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual 11
Finding Information
Chapter 1

Product Description

This chapter consists of the following:
• "Overview Description" on page 14
• "System Description" on page 15
• "PC Subsystem" on page 16
• "Codec Subsystem" on page 16
• "Front Subsystem" on page 17
• "XLR board" on page 17
• "Fuse board" on page 17
• "T2 orientation" on page 18
• "FRU locations (T2 Elite/Pro/Express)" on page 18
• "FRU locations (T2 Elite 2/Pro 2/Express 2)" on page 19
• "FRU functional descriptions" on page 20
• "Touch screen LCD" on page 20
• "JOG/Shuttle knob" on page 20
• "Button kit" on page 20
• "Front USB group unit" on page 20
• "Recovery UFD (USB Flash Drive)" on page 20
• "Fan (Center/Rear)" on page 20
• "Power supply unit" on page 20
• "2.5 inch removable SSD bay" on page 21
• "SSD (for the system)" on page 21
• "HDD/SSD (for data)" on page 21
• "I/O board unit" on page 21
• "XLR×6 unit" on page 21
• "SATA card unit" on page 21
• "Memory (RAM)" on page 22
• "Fuse board unit" on page 22
• "Front USB 3.0 board" on page 22
• "USB 3.0 cable" on page 22
• "PCI-e USB 3.0 card" on page 22
• "Rear USB 3.0 port" on page 22
• "Media Card Reader Assy" on page 22
• "Status indicators" on page 23
• "Power LED" on page 23
• "LAN port indicator codes" on page 23
May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual 13
Chapter 1 Product Description

Overview Description

The T2 is a multi-channel video disk recorder that allows simultaneous record and playback of media stored on internal data drives. The T2 features a single record channel (R1) and 2 play channels (P1/P2). Hours of storage depends on the video compression settings selected.
The T2 includes a built in disk recorder application that tasks - record, edit, play, and create/play Playlists. The front panel includes the touch screen LCD and transport controls to allow easy operation with minimal external connections.
Refer to the T2 User Manual for other high-level descriptions of features, controls, and applications.

System Description

SATA
SATA
Port #1
Port #2
Port #3
Port #4
SATA
Card
CPU Board
Riser Card
GPIO Board
XLR
Board
Input
Board
Codec Subsystem
PC Subsystem
Front Subsystem
Output
Board
Output
Board
USB 2.0
USB 2.0
USB 3.0
Card
Interconnect
Board
Media Card
Reader Assy
HDD/SSD
(for the data)
(Partition V:)
HDD
(for the data)
(Partition V:)
SATA #0
SATA #1
SATA #2
SATA #3
SATA #4
Removable
SSD Bay
UFD for recovery
SSD (for the system) (Partition C: D:)
PCI Express Bus
Touchscreen,
Button kit,
JOG, Shuttle
From GPIO
Board
Keyboard
Mouse
PC monitor
Frontpanel
Controller
Board
LCD
Interconnect
Board
Power switch,
Power LED,
Headphone jack,
Volume control,
USB 2.0
LAN port
*T2 Pro 2/Pro 2 only
*T2 Elite/Pro/Express only
*T2 Elite 2 only
*T2 Elite 2/Pro 2/Express 2 only
The T2 is a video disk recorder based an a standard Windows computer with extensive enhancements.
This section explains the major architectural blocks.
System Description
May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual 15
Chapter 1 Product Description

PC Subsystem

The PC subsystem is intended to run application software running on top of a Windows OS. This subsystem includes the following components:
• Mechanical Chassis
• Industry micro ATX motherboard
• Core i7 class processor
•
4GB DDR 3 memory
• 2 LAN ports
• 8 rear panel / 2 front panel accessible USB 2.0 ports
• SATA ports (6 on the motherboard, 2 on the SATA card)
• Monitor ports (VGA/DVI-D)
• Power supply unit
• Windows 7 Embedded (64 bit)
• USB 3.0 ports (1 rear panel , 2 front panel) (T2 Elite 2/Pro 2/Express 2 only)

Codec Subsystem

Codec Subsystem is composed of one Input board, two Output boards, and one GPIO board. It is connected to the motherboard via the riser card. These boards are interconnected. For example, the Input/Output boards process the command from the GPIO board, and synchronize the clocks on Output boards. Codec Subsystem includes the following components:
• Riser card The riser card just bridges PCI express bus and passes communication signals between boards.
• Input board This board provides the video input and is responsible for encoding Grass Valley HQ.
• Output board This board provides the video output.
•GPIO board This board has the GPIO interface, analog audio interface, and reference input.
•RS422

Front Subsystem

The front subsystem provides user interfaces such as LCD, touch screen, JOG/Shuttle switch and control buttons.
This subsystem includes the following components:
• Interconnect board The interconnect board interconnects power switch, power LED, headphone jack, volume dial, two USB 2.0 ports.
• Frontpanel Controller board This board has USB-interface, adjusts LCD backlight/illuminated buttons, and detects the touch screen/illuminated buttons/rotary encoder.

XLR board

The XLR board provides XLR audio connectors.

Fuse board

It provides power to each module from the power supply unit.
System Description
May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual 17
Chapter 1 Product Description
(1) Top cover (front)
(2) Top cover (rear)
(3) SATA card unit
*Placed under the I/O board unit.
(4) I/O board unit
(5) Center fan (80 mm)
(6) SSD (for the system)
(7) 2.5 inch removable SSD bay
(8) Front USB group unit
(9) Recovery UFD (USB Flash Drive)
*Mounted on the front USB group unit
(10) Rear fan (60 mm)
(11) XLR×6 unit
(12) Power supply unit
(13) Center fan (92 mm)
(14) HDD / SSD (for data)
(15) Front panel
(16) Button kit
(17) Touch screen LCD
(18) JOG knob
(19) Shuttle knob
(20) Memory (RAM)
(21) Fuse board unit
Top view

T2 orientation

FRU locations (T2 Elite/Pro/Express)

The following illustration shows the location of Field Replaceable Units (FRUs) and other components in the T2.
(1)
(3)
(4)
(5)
(6)
(7) (8)
(9)
(2)
(10) (11)
(12)
(13)
(14)
(15)
(16) (18)(19)
(17)
(20)
(21)

FRU locations (T2 Elite 2/Pro 2/Express 2)

(1) Top cover (front)
(2) Top cover (rear)
(3) PCI-e USB 3.0 card
*Placed under the I/O board unit.
(4) I/O board unit
(5) Center fan (80 mm)
(6) SSD (for the system)
(7) Front USB 3.0 board
(8) Media Card Reader Assy
(T2 Elite 2 only)
(9) Front USB group unit
(10) Recovery UFD
(USB Flash Drive) *Mounted on the front USB group unit.
(11) Rear fan (60 mm)
(12) XLR×6 unit
(13) Power supply unit
(14) Center fan (92 mm)
(15) HDD / SSD (for data)
(16) Front panel
(17) Button kit
(18) Touch screen LCD
(19) JOG knob
(20) Shuttle knob
(21) Memory (RAM)
(22) Fuse board unit
(23) USB 3.0 cable (T2 Elite 2 only)
(24) USB 3.0 cable ×3
(25) Rear USB 3.0 port
Top view
The following illustration shows the location of Field Replaceable Units (FRUs) and other components in the T2.
T2 orientation
(1)
(3)
(4)
(5)
(6) (7) (8)
(9)
(10)
(2)
(11) (12)
(13)
(14)
(15)
(16)
(17) (19)(20)
(18)
(25)
(21)
(22)
(23)
(24)
May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual 19
Chapter 1 Product Description

FRU functional descriptions

The Field Replaceable Units (FRUs) described in this section are as follows:
For procedures, refer to "Removing and Replacing FRUs" on page 89.

Touch screen LCD

On the touch screen LCD, touch the screen displayed on the LCD to perform operations in T2.
Refer to "Touch screen LCD removal" on page 113 for procedures.

JOG/Shuttle knob

The multi-function knob provides control for JOG, shuttle and variable speed play.
Refer to "Jog knob removal" on page 109 and "Shuttle knob removal" on page 109 for procedures.

Button kit

Button kit consists of control buttons and Frontpanel Controller board.
Control buttons are provided for transport controls, edit controls, display controls, and JOG/shuttle controls and a variable speed play control.
Refer to "Button kit removal" on page 116 for procedures.

Front USB group unit

Front USB unit provides an Interconnect board, a power switch, a power on indicator, a headphone jack, volume control, two USB 2.0 port.
Refer to "Front USB group unit removal" on page 110 for procedures.

Recovery UFD (USB Flash Drive)

The recovery UFD contains recovery data to be restored to the factory default condition.
For replacement instructions, refer to "Recovery UFD (USB Flash Drive) removal"
on page 112.

Fan (Center/Rear)

The fan module provides cooling for the T2 chassis.
Refer to "Center fan (92 mm) removal" on page 123, "Center fan (80 mm) removal"
on page 125 and "Rear fan (60 mm) removal" on page 126 for procedures.

Power supply unit

Power supply has a fan with automatic speed control. The power supply unit has protection for over voltage, over current, over temperature, and short circuits.
Refer to "Power supply unit removal" on page 136 for procedures.

2.5 inch removable SSD bay

2.5 inch removable SSD bay is equipped on T2 Elite/Pro/Express.
The SSD is inserted into the 2.5 inch removable SSD bay to input or output video and audio data.
Refer to"2.5 inch removable SSD bay removal" on page 99 for procedures.

SSD (for the system)

The SSD (for the system) consists of the C: drive with Windows OS and the D: drive for the database, configuration settings, and logs.
Refer to "SSD (for the system) removal" on page 97 for procedures.

HDD/SSD (for data)

They are independent drives exclusively for media storage. For the T2 Elite 2/ Express 2/Elite/Express, the media is written or "striped" across the drives in a continuous fashion, which makes the 2 drives a "stripe group". For the T2 Pro 2/Pro, the media is striped across 4 drives (2 pairs of mirrored drives). These 4 drives are recognized as one striped set. The media stripe group appears as the V: drive to the Windows operating system.
FRU functional descriptions
Refer to "HDD/SSD (for data) removal" on page 94 for procedures.

I/O board unit

I/O board unit consists of Input board, Output board, GPIO board, and riser card. It provides the majority of the T2's media-related input and output connectors on the rear panel. This board hosts the circuits responsible for encoding/decoding video and processing audio and timecode. It is connected to the motherboard via the riser card. The riser card is connected to the touch screen LCD to display images on the touch screen LCD.
Refer to "I/O board unit removal" on page 128 for procedures.

XLR×6 unit

XLR×6 unit is a primarily an extension of the I/O board unit and consists of an XLR board and XLR audio connectors.
Refer to "XLR×6 unit removal" on page 120 for procedures.

SATA card unit

SATA card unit is equipped on T2 Elite/Pro/Express.
The 2.5 inch removable SSD bay is connected to the motherboard via the SATA card unit.
Refer to "SATA card unit removal" on page 130 for procedures.
May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual 21
Chapter 1 Product Description

Memory (RAM)

The T2 has a 4GB DDR 3 memory.
Refer to "Memory (RAM) removal" on page 119 for procedures.

Fuse board unit

It provides power to each module from the power supply unit.
Refer to "Fuse board unit removal" on page 105 for procedures.

Front USB 3.0 board

Front USB 3.0 board is equipped on T2 Elite 2/Pro 2/Express 2.
Front USB 3.0 board includes USB 3.0 port x 2.
For replacement instructions, refer to "Front USB 3.0 board removal" on page 102.

USB 3.0 cable

T2 Elite 2 is equipped with four USB 3.0 cables, and T2 Pro 2/Express 2 is equipped with three USB 3.0 cables.
For replacement instructions, refer to "USB 3.0 cable disconnection" on page 135.

PCI-e USB 3.0 card

PCI-e USB 3.0 card is equipped on T2 Elite 2/Pro 2/Express 2.
PCI-e USB 3.0 card includes USB 3.0 port x 3 and a power cable.
For replacement instructions, refer to "PCI-e USB 3.0 card removal" on page 131.

Rear USB 3.0 port

Rear USB 3.0 port is equipped on T2 Elite 2/Pro 2/Express 2.
Rear USB 3.0 port includes USB 3.0 port x 1.
For replacement instructions, refer to "Rear USB 3.0 port removal" on page 121.

Media Card Reader Assy

Media Card Reader Assy is equipped on T2 Elite 2.
It is to be used for reading and writing data in an inserted SSD, Compact Flash card, SD card, or SxS memory card.
For replacement instructions, refer to "Media Card Reader Assy removal" on
page 103.

Status indicators

!
Green LED Green/Orange LED
The following sections describe the visual indicators that communicate the current operating status and system health of the T2.

Power LED

The Power LED indicates status as follows:
LED behavior Status Condition
Off The power is set to Off and the T2 is not operational.
Green steady on The power is set to On and the T2 is operational.
WARNING: The power switch does not turn off power to the system. To turn power off, the system must be disconnected from the power source.

LAN port indicator codes

The RJ-45 LAN port includes integrated status LEDs. The LEDs oriented as follows:
Status indicators
The meanings of the LED states are described in the following table:
LED Color LED state Status Condition
Left Green Off LAN link is not established.
On LAN link is established.
Flashing The computer is communicating with
another computer on the LAN.
Right Green Off 10 Mbit/sec data rate is selected.
On 100 Mbit/sec data rate is selected.
Orange On 1000 Mbit/sec data rate is selected.
If the LAN is faulty, you must replace the motherboard.
May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual 23
Chapter 1 Product Description
Chapter 2

Maintenance Procedures

This chapter consists of the following:
• "Cleaning the touch screen LCD" on page 26
• "Starting and exiting the maintenance mode" on page 26
• "Starting the maintenance mode" on page 27
• "Exiting the maintenance mode" on page 28
• "Using the Maintenance Tools" on page 30
• "Launching the Maintenance Tools" on page 30
• "Closing the Maintenance Tools" on page 30
• "Media drive maintenance" on page 31
• "Data maintenance" on page 34
• "System related maintenance" on page 40
• "Using the Windows desktop" on page 44
• "Verifying, building, and rebuilding a RAID volume" on page 44
• "Verifying the RAID volume" on page 44
• "Building the RAID volume" on page 47
• "Rebuilding the RAID volume (for only the T2 Pro 2/Pro)" on page 54
• "Restoring to the factory default condition" on page 59
• "Recovery procedure for T2 Elite/Pro/Express" on page 59
• "Recovery procedure for T2 Elite 2/Pro 2/Express 2" on page 66
• "T2 Recovery Utility for T2 Elite 2/Pro 2/Express 2" on page 68
May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual 25
Chapter 2 Maintenance Procedures
!

Cleaning the touch screen LCD

Build up of foreign objects such as soil and dust or dirt such as fingerprints on the touch screen LCD may cause malfunction. Perform cleaning of the touch screen LCD periodically, noting the following points:
• The surface of the touch screen LCD must be wiped with a clean cloth dampened with a mild detergent. Do not apply a detergent directly onto the touch screen LCD.
• Do not use any detergent containing abrasives. Abrasives may scratch the surface of the display and decrease its visibility.
• Avoid getting water on the surface of the touch screen LCD. Moisture entered into the system will cause a failure.

Starting and exiting the maintenance mode

The T2 has the following startup modes: normal and maintenance modes. Start up your system in the appropriate mode depending on the purpose of use.
• Normal mode The CommandCenter is launched automatically allowing you to perform operations such as recording, playback, or editing.
• Maintenance mode The Maintenance Tools is launched automatically allowing you to perform maintenance operations of the T2. In the maintenance mode, you can also perform operations such as using the Windows OS (such as configuring the Date/Time) or building/rebuilding a RAID volume.
CAUTION: The T2 is not a general purpose Windows workstation. The T2 is designed so that a user can start it up without an administrator privilege to log on to the system automatically. Grass Valley. A partial or total system failure may result.
- Do not use the User Accounts on the T2.
- Do not install any third party software not provided by Grass Valley on the T2.
- Do not install any Windows updates on the T2.
Do not modify any system settings unless approved by

Starting the maintenance mode

!
Restart the T2 in the maintenance mode from CommandCenter to run the maintenance mode. This section mainly describes the procedures using the touch screen LCD.
CAUTION: You must finish all of the playback and recording operations to stop the media access prior to performing operations.
Starting and exiting the maintenance mode
1. Switch to
1ch View, touch Menu
, and then
• When operating in the workstation mode, click System from the menu bar and then click
Maintenance....
2. Touch the entry field on the password entry screen.
3. Enter "admin", and touch
4. Touch
5. Touch
OK.
Yes when the confirmation message is displayed.
OK.
• The CommandCenter is closed and the system restarts in the maintenance mode.
• Connect a mouse or keyboard, if necessary.
• After the restart, the Maintenance Tools is launched automatically.
Forcing startup of the maintenance mode
If you cannot start the maintenance mode with procedures above, perform the following steps.
1. Turn on the power of the T2 while pressing the the same time.
• Keep pressing the
Shuttle/Jog and VAR buttons until a message "Now
switching to Maintenance mode. The system is rebooting..." is displayed in the touch screen LCD.
touch
Tools
J
Maintenance
Shuttle/Jog and VAR buttons at
.
• The T2 will start in the maintenance mode.
May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual 27
Chapter 2 Maintenance Procedures
!

Exiting the maintenance mode

CAUTION: You must finish a diagnosis using the Maintenance Tools prior to exiting the maintenance mode.
Restarting from the maintenance mode to the normal mode
The operation to switch from the maintenance mode to the normal mode is performed from the Maintenance Tools main screen.
NOTE: You need to launch the Maintenance Tools beforehand. For more information, refer to "Launching the Maintenance Tools" on page 30.
1. In the Maintenance Tools main screen, select CommandCenter under "Next Boot Mode".
2. Click
Starting up the system without exiting the maintenance mode
This section describes the procedure to restart your system in the maintenance mode from the Maintenance Tools main screen.
NOTE: If the Maintenance Tools is not running in the maintenance mode, performing the normal restart operation from the Windows desktop will restart your system without exiting the maintenance mode.
Restart.
• After the restart, the CommandCenter is launched automatically.
Starting and exiting the maintenance mode
1. In the Maintenance Tools main screen, select Maintenance under "Next Boot
Mode".
2. Click
Restart
.
• After the restart, the Maintenance Tools is launched automatically.
Exiting the maintenance mode to shut down
You can exit the maintenance mode from the Maintenance Tools main screen to shut down the T2.
NOTE: If the Maintenance Tools is not running in the maintenance mode, performing the normal shutdown operation from the Windows desktop will shut down your system. The T2 will restart in the maintenance mode.
1. In the Maintenance Tools main screen, click
• You can select the next boot mode. Select in the normal mode. Select
Maintenance to startup the T2 in the maintenance
mode.
Shutdown
CommandCenter to startup the T2
.
May 16, 2016 T2 Elite 2/Pro 2/Express 2/Elite/Pro/Express Service Manual 29
Chapter 2 Maintenance Procedures

Using the Maintenance Tools

The Maintenance Tools is software for performing maintenance procedures such as running a failure diagnosis on the T2 or backing up data. You can perform the following procedures using the Maintenance Tools. Refer to the specific topics for more information.
• Media drive maintenance
- "Media disk error checks" on page 31
- "Defragmentation of media disk" on page 32
• Data maintenance
- "Checking the data consistency" on page 34
- "Initializing the data" on page 36
- "Backing up the data" on page 37
- "Restoring the data" on page 39
• System related maintenance
- "Acquiring the system information" on page 40
- "Exporting log files" on page 42
- "Date and Time" on page 43

Launching the Maintenance Tools

The Maintenance Tools is launched automatically when you start the maintenance mode. This section describes the procedure to the launch the Maintenance Tools again when the Maintenance Tools is closed in the maintenance mode (from the Windows desktop).
For more information on how to start the maintenance mode, refer to "Starting the
maintenance mode" on page 27.
NOTE: A mouse must be connected to your T2 beforehand.
1. Double-click the Maintenance Tools icon on the Windows desktop.
NOTE: You can also launch the Maintenance Tools by double-clicking C:/Eiger/ Eiger.Mainte.ToolMain.exe.
• The Maintenance Tools is launched.

Closing the Maintenance Tools

This section describes the procedure to close the Maintenance Tools and to display the Windows desktop.
For more information on how to exit the maintenance mode, refer to "Exiting the
maintenance mode" on page 28.
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