CSX500 SERIES
MANUAL NO.CSX500-UM-152
USER’S MANUAL
IMAGE SCANNER
TO ENSURE SAFE AND CORRECT USE
Danger
Warning
Caution
• To ensure the safe and correct use of your Image Scanner, read this manual thoroughly prior to use.
• After reading this manual, store it in a safe place for reference as necessary.
• Do not allow small children to touch the Image Scanner.
• The following describes important points for safe operation. Be sure to observe them strictly.
Conventions Used in This Manual
To ensure the safe and correct use of the Image Scanner as well as to prevent human injury and
property damage, the safety precautions provided in this manual are ranked into the three categories
described below. Be sure to gain a full understanding of the difference between each of the categories
before reading the manual.
This category provides information that, if ignored, is highly likely to
cause fatal or serious injury to the operator.
This category provides information that, if ignored, is likely to cause
fatal or serious injury to the operator.
This category provides information that, if ignored, could cause
injury to the operator or physical damage to the Image Scanner.
Description of Safety Symbols
The symbol indicates information that requires careful attention
(including warnings). The specic point requiring attention is described
by an illustration or text within or next to the symbol.
The symbol indicates an action that is prohibited. Such prohibited
action is described by an illustration or text within or next to the
symbol.
The symbol indicates an action that must be performed. Such
imperative action is described by an illustration or text within or next to
the symbol.
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SAFETY PRECAUTIONS
Warning
Thinner
Benzine
Caution
To ensure the safe and correct use of your Image Scanner, be sure to observe the following points.
Installation Precautions
Do not install the scanner in the vicinity of volatile
solvents such as alcohol or thinner.
• A volatile solvent coming into contact with any of the internal
electrical components may result in a re hazard or electric shock.
Do not place objects such as those listed below on top
of the scanner.
• Objects such as these coming into contact with any of the internal
electrical components may result in a re hazard or electric shock.
♦ Metallic objects such as necklaces
♦ Objects such as glasses, vases, houseplants, etc. that contain
water or other uids
If any of these objects does come into contact with the internal
electrical components immediately turn off the power, remove the
plug from the power outlet, and either contact the store where you
purchased your scanner or your nearest Graphtec representative.
Do not use the scanner in an unstable location such
as on a slope or a location that is subject to a lot of
vibration.
• Such locations may cause the scanner to tip over and cause
injuries.
Do not place heavy objects on the scanner.
• Such objects may tip over or fall off, causing injuries.
Do not use sharp, pointed articles on the scanner.
• Such action may impair the scanner’s performance and cause the
scanner to malfunction or break down.
When using the scanner on a desktop
At least 300 mm
At least 200 mm
At least
300 mm
At least
300 mm
Do not exert pressure on the scanner.
• Such action may impair the scanner’s performance and cause the
scanner to malfunction or break down.
• Such action could cause injury to the operator.
Avoid installing the scanner in any of the following
locations.
• Use in such locations may result in a re hazard or electric shock.
♦ Excessively humid or dusty locations
♦ Locations exposed to direct sunlight
♦ Locations exposed to high temperatures
♦ Locations near ames or moisture
Do not install, use, or store the scanner in a location that
does not meet the specied temperature and humidity
ranges.
• Such location may impair the scanner’s performance due to
deformation or damage, and cause the scanner to malfunction or
break down.
Do not install, use, or store the scanner in a location
subject to excessive mechanical vibration or electrical
noise.
• Such location may impair the scanner’s performance and cause
the scanner to malfunction or break down.
Leave plenty of space around the scanner.
• Leave sufcient space for operations in front of and behind the
scanner.
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Power Supply Precautions
Warning
Do not damage the power cable, or modify it in any way.
Moreover, do not place heavy objects on the power
cable, pull on the cable, or bend it excessively.
• There may be current leakage from the damaged parts, resulting
in a re hazard or electric shock.
• Do not unplug or plug in the power cable when your hands are
wet. Such action may result in electric shock.
Do not connect multiple devices to the same power
outlet.
• Use of the scanner in such a condition may result in a re hazard
or electric shock.
Do not bundle or tie-wrap the power cable.
• Use of a bundled power cable may result in a re hazard or electric
shock.
Make sure that the power cable is rmly inserted into the
power outlet.
• Use of a power cable when the plug is not completely inserted into
the power outlet may result in a re hazard or electric shock.
Do not use a power cable other than the one supplied
with your scanner.
• Use of a different power cable may result in a re hazard or
electric shock.
Caution
Prohibited
Specified
rating
Do not connect the scanner to a non-rated power supply.
• Use of a different supply voltage may result in electrical shock or a
re hazard due to current leakage.
Before disconnecting or reconnecting the power cable,
be sure to turn off the scanner.
• Failure to do so may impair the scanner’s performance and cause
the scanner to malfunction or break down.
• Failure to do so may result in electric shock.
When disconnecting the power cable, be sure to hold on
to the plug, and not pull on the cable itself.
• Pulling on the cable will expose the core wires, or cause damage
such as broken wires. Current leakage from the exposed or
damaged areas may result in a re hazard or electric shock.
Before cleaning the scanner, be sure to unplug the power
cable from the power outlet.
• Failure to do so may result in electric shock.
Do not allow dust or metallic matter to adhere to the
power plug.
• If the power plug becomes dirty, thoroughly wipe it clean.
• The use of a dirty power plug may result in a re hazard or electric
shock.
As a general rule, do not use an extension cord.
• Use of an extension cord may result in a re hazard or electric
shock.
If you must use an extension cord, unbundle it, and make sure that
the power plug is rmly inserted into the extension cord socket.
Make sure that the power plug can be readily unplugged
at any time, and that there are no objects placed in its
vicinity.
• Objects placed in the vicinity of the power plug will prevent its
removal in an emergency.
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Handling Precautions
Warning
Do not disassemble or modify the scanner.
• Such actions may result in a re hazard or electric shock.
If the scanner makes an unusual noise, generates smoke,
overheats, emits a strange odor, or otherwise functions
abnormally, immediately turn off the power, remove the
plug from the power outlet, and either contact the store
where you purchased your scanner or your nearest
Graphtec representative.
• Use of the scanner in such a condition may result in a re hazard
or electric shock.
Do not use ammable aerosols or similar products in the
vicinity of the scanner.
• The gas contained in the spray may cause a re hazard or electric
shock if it comes into contact with the scanner’s internal electrical
components.
Before moving the scanner, make sure that the main
power switch is in the “off” position and that the power
plug has been removed from the power outlet.
• If the scanner is moved while it is still plugged into the power
outlet, the power cable may be damaged and cause a re hazard
or electric shock.
If the scanner is damaged from being dropped or other
impact, turn off its power and remove the power plug
from the power outlet.
• Use of the scanner in such status may result in a re hazard or
electric shock.
• Request repair by contacting the store where you purchased your
scanner or your nearest Graphtec representative.
• Never try to perform repair yourself. Repair work by inexperienced
personnel is extremely dangerous.
Caution
Take care not to drop metallic items such as paper
clips or staples, or spill water, other uids or ammable
solvents (alcohol, benzene, thinner, etc.) inside the
scanner.
• Metallic items or uids coming into contact with the internal
electrical components may result in a re hazard or electric shock.
If such items or uids fall or are spilled inside the scanner,
immediately turn off the power, remove the power plug from the
power outlet and either contact the store where you purchased
your scanner or your nearest Graphtec representative.
Do not insert your hands inside the scanner during a
scanning operation or when a document is being fed.
• Moving parts inside the scanner may cause injuries.
If the scanner will not be used for an extended length of
time, such as at night, turn off the main power switch as
a safety precaution.
• In addition, if the scanner will not be used for longer periods of
time, such as a long weekend, remove the power plug from the
power outlet as an additional safety precaution.
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viii
Maintenance and Inspection Precautions
Warning
Neutral
Detergent
Caution
Be sure to turn off the power and remove the power plug
from the power outlet before performing any cleaning
operations.
• Failure to do so may result in a re hazard or electric shock.
Moreover, there is a risk of injury if the scanner starts to move
during a cleaning operation.
To clean the scanner, use a cloth that has been
dampened with neutral detergent and then well wrung
out. Do not use volatile solvents such as alcohol,
benzene or thinner to clean the scanner.
• A volatile solvent coming into contact with any of the internal
electrical components may result in a re hazard or electric shock.
Do not attempt to lubricate the scanner’s mechanisms.
• Such action may impair the scanner’s performance and cause the
scanner to malfunction or break down.
• Such action may cause a re hazard or electric shock due to a
short circuit or overheating.
At least once a year, remove the power plug from the power outlet and clean the
prongs and surrounding areas.
• A build-up of dust may result in a re hazard.
When cleaning or checking the inside of the scanner, make sure that metallic objects
such as a necklace or bracelet do not come into contact with any of the internal
components.
• Such actions may result in injuries or an electric shock.
When removing a document that has become jammed inside the scanner, take care
not to cut your ngers on the edges of the document.
• Such actions may result in injuries.
WARNING
Only computers or peripherals (computer input/output devices, terminals, printers, etc.)
certied as complying with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules, may be attached to this product when this product is operated in a residential
environment. Operation with non-certied peripherals is likely to result in interference to
radio and TV.
FED ER AL CO MM UN IC ATI ONS COM M IS SI ON R A DI O FRE QU EN CY
INTERFERENCE STATEMENT
"This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help."
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INTRODUCTION
Thank you for choosing the Graphtec CSX500 Series Image Scanner.
Please read this manual thoroughly before attempting to use your new product to ensure that you use
it safely and correctly.
Notes on this Manual
(1) No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any
form or by any means, without the prior written permission of Graphtec Corporation.
(2) The product specications and other information in this manual are subject to change without
notice.
(3) While every effort has been made to provide complete and accurate information, please contact
your nearest Graphtec representative if you nd any unclear or erroneous information or wish to
make other comments or suggestions.
(4) Notwithstanding the stipulation in the preceding paragraph, Graphtec Corporation assumes no
liability for damages resulting from either the use of the information contained herein or the use of
the product.
Registered Trademarks
All names of companies, brands, logotypes, and products appearing in this manual are the trademarks
or registered trademarks of their respective companies.
Copyright
This User’s Manual is copyrighted by Graphtec Corporation.
International ENERGY STAR® Program
As an ENERGY STAR®* Partner, Graphtec. has determined that this product
meets the ENERGY STAR® guidelines for energy efciency.
* The International ENERGY STAR® Ofce Equipment Program is a global
program that promotes energy saving through the use of computer and other
ofce equipment. The program backs the development and dissemination of
products with functions that effectively reduce energy consumption. It is an open
system in which businesses can participate voluntarily. The targeted products
are ofce equipment such as computers, monitors, printers, faxes, copiers. Their
standards and logos are uniform among participating nations.
I
Usage precautions
OK
NG
Top cover section
<Closing the top cover>
Keep your hands away from the front of the
scanner when closing the top cover.
<Opening the top cover>
Do not hold the rear section of the
top cover when opening it.
Top cover
Document guides
Top cover
Do not lift or move the scanner by holding the top cover section, as doing so may damage the scanner.
Always lift the scanner by holding the underside.
Take care not to get your ngers caught in the gap between the top cover and the scanner unit when
opening and closing the top cover.
When closing the top cover, please be careful not to pinch the document guides.
Always ensure that you open the top cover and remove the cushion material before using the scanner.
(See Section 4.1, “Opening and Closing the Top Cover”.)
Scanner warm-up
A warm-up period is not usually required for the CSX500 Series. However, if you plan to scan a color
document (in particular a document with many light colors), we recommend that you allow the scanner
to warm up for 10 minutes before scanning the document.
II
CONTENTS
TO ENSURE SAFE AND CORRECT USE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i
Conventions Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Description of Safety Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
SAFETY PRECAUTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
Power Supply Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Maintenance and Inspection Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I
Notes on this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I
Registered Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I
International ENERGY STAR® Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I
Usage precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . II
Scanner warm-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . II
CHAPTER 1 BEFORE USING THE SCANNER
1.1 Checking the Contents of the Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.2 Part Names and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Front View/Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
1.3 Assembling the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Attaching the document suppor t plates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1- 4
Attaching and using the cable clamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
CHAPTER 2 CONNECTION AND PREPARATIONS
2.1 Connecting to the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.2 Turning the Power On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Turning the Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Turning the Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Notes on the power-saving mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
2.3 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2- 4
2.4 Connecting the Scanner to a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Network Connection (CSX550-09 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
2.5 Installing the Scanner Driver Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
For Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
For Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
For Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
2.6 Installing the Scanning Master Pro Color Application . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Operating environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16
Installation procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
2.7 Network Connection (CSX550-09 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Installation procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Device Setup Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-20
Installing the Graphtec Network Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Setting up the Graphtec Network Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
How to initialize the settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-26
C-1
C-2
CHAPTER 3 LOADING A DOCUMENT
3.1 Compatible Document Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -1
Compatible Media Widths for Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 -1
Compatible Media Lengths for Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Compatible Document Thicknesses for Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Compatible Media Grades for Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 -2
3.2 Loading a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
How to use the document guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
3.3
Handling Documents According to their Material and Thickness . . . . . . . . . . . . . . . . . . . . . . . .
3.4 Distance Correction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Adjustment method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
3.5 Using the Carrier Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
CHAPTER 4 DAILY MAINTENANCE
4.1 Opening and Closing the Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Opening the top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Closing the top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 -1
4.2 Cleaning the Feed Rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
4.3 Cleaning the Document support Rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
4.4 Cleaning the Gap Rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
4.5 Cleaning the Push Rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4.6 Cleaning the Image Sensors (Transparent Contact Plates) . . . . . . . . . . . . . . . . . . . . . . . 4-6
4.7 Cleaning the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
4.8 Removing a Jammed Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
4.9 Scanner Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Preparation and checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
Launching the Scanner Adjustment Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
3-5
CHAPTER 5 TROUBLESHOOTING PROCEDURES
5.1 The scanner Is turned on but doesn’t operate at all . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.2
5.3 The control panel’s red ERROR LED is lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
5.4 The control panel’s red ERROR LED is ashing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
5.5
5.6
5.7 The image quality has dropped . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
5.8 The scanned data is incorrectly aligned . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 -3
5.9
5.10 The color intensity of the image data differs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
5.11
5.12
5.13 The scanned image data is distorted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
5.14 The scanned image data is patchy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
The scanner operates improperly after connection to the computer . . . . . . . . . . . . . . . . . . . . . . . .
The document isn’t properly fed to the initial scanning position . . . . . . . . . . . . . . . . . . . . . . . .
The scanned image data is completely white or completely black . . . . . . . . . . . . . . . . . . . . . . .
Smudges not appearing in the original document appear in the scanned data . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The document length differs from the scanned data length . . . . . . . . . . . . . . . . . . . . . . .
Stripes or moire patterns which are not in the original document appear in the scanned data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5-1
5-2
5-2
5-4
5-4
5-4
5.15 The document cannot be fed correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 -5
5.16 Automatic Deskew is not performed correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
APPENDIX
Appendix A Options and Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Appendix B Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Appendix C External Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I-1
C-3
1.1 Checking the Contents of the Package
Scanner unit ...1
USB cable ...1Cable clamp ...1
Power cable ...1
Driver software ...1 USER’S MANUAL ...1
Calibration sheet ...1
Cleaning paper ...1
Carrier sheet (A0) ...1
(CSX530/CSX550 only)
CSX500 SERIES
USER’S MANUAL
MANUAL NO.CSX500-UM-152
IMAGE SCANNER
Document support plates ...3
Document guides ...2
CHAPTER 1 BEFORE USING THE SCANNER
Check to conrm that all of the items shown below are present. If any item is missing, promptly contact
the store where you purchased your scanner or your nearest Graphtec representative.
Scanner unit Power cable Document guides Cable clamp USB cable
Document suppor t plates Calibration sheet Carrier sheet Cleaning paper
Driver software User's manual
1-1
1-2
Control Panel
(5) POWER button/LED
(6) PAPER LED
(7) ERROR LED
(8) EJECT key
(9) STOP key
(3) Top cover open levers
(4) Document guides
(2) Paper sensors
(1) Top cover
1.2 Part Names and Functions
Front View/Control Panel
Front View
(1) Top cover ............................ Open the top cover to clean the document hold-down unit and
transparent contact plates.
(2) Paper sensors .................... These sense whether a document is present in the scanner.
(3) Top cover open levers ........ Press these levers to open the top cover.
If the top cover is opened during a scanning operation, the operation
will be stopped compulsorily.
(4) Document guides ............... Use these guides to determine the position of a document when you
load the document.
Control Panel
(5) POWER button/LED (blue)
................................. Controls the on/off status of the power supply to the scanner.
Lit: The scanner is turned on.
Flashing: Flashes when the scanner is in power-saving mode.
Unlit: The scanner is turned off.
(6) PAPER LED (green) ........... Lit: Lights when a document has been loaded.
Flashing: Flashes while image data is being scanned.
Unlit: Normal status (Local status).
(7) ERROR LED (red) .............. Lit: Lights to indicate a hardware error. (see Section 5.3)
Flashing: Lights to indicate a hardware error. (see Section 5.4)
Unlit: Normal status
(8) EJECT key .......................... Press this key to feed the document.
If this key is pressed when the scanner is in document-loaded status,
(9) STOP key ........................... Compulsorily stops scanning/feeding of the document.
the document-loaded status is canceled and the document is ejected
to the front of the scanner.
If this key is pressed after the scanning operation has been canceled
or after scanning of the document was halted partway through the
scanning operation, the document-loaded status is canceled and the
document is ejected to the rear of the scanner.
If the ERROR LED ashes when the top cover is in the closed status,
press this key to suspend the scanning operation and check whether a
paper jam has occurred.
Rear View
(15) Document support plates
(16) Cable clamp
(14) Main power switch
(10) USB connector (13) Power inlet
(12) Reset button (for network)
(11) Network connector
Caution
(10) USB connector ................. Used to connect the USB interface cable.
(11) Network connector * ......... Used to connect the Network interface cable.
(12) Reset button (for network) *
................................. This will initialize the network environment. Use the Network Utility to
recongure your settings. (see Section 2.7)
(13) Power inlet ........................ Used to connect the power cable.
(14) Main power switch ............ Used to turn the main power supply on or off.
(15) Document support plates
................................. Used to support the document that is being ejected.
(16) Cable clamp ...................... Used to bundle the power cable and USB cable together and fasten
them in place.
CSX550-09 only
*
Both USB and network connection cannot be executed simultaneously. Please refrain
from connecting the USB cable and the network cable to a single computer at the same
time.
1-3
1-4
1.3 Assembling the Scanner
Document support plateHooks
Checkpoint
Caution
Cable clamp attachment location
Please see the separate Stand Assembly Instruction Manual for instructions on how to assemble the
stand.
Attaching the document support plates
Always be sure to install the document support plates, irrespective of the type of documents to be
scanned.
(1) Take one of the document support plates provided, and insert its hooks into the slots at the rear of
the scanner. Insert the hooks from the top of the slots.
(2) Attach the other document support plates in the same manner.
Detach the document support plates when moving or packing the scanner. Lift the plates
up and out of the slots to detach them.
Attaching and using the cable clamp
Attach the cable clamp to the scanner, and then pass the power cable, USB cable and network cable
(CSX550-09 only) through the clamp to fasten them in place.
Be sure to attach the cable clamp to the scanner and use it to fasten the power cable,
USB cable and net work cable (CSX550- 09 only) in place. Failure to do so may af fect the
scanning operation.
Attaching the clamp
(1) Using a soft cloth that has been soaked in water or diluted neutral detergent and then rmly wrung
out, wipe off any dust or dirt on the surface of the attachment location before attaching the cable
clamp.
(2) Wipe the area once again with a soft, dry cloth to thoroughly remove any traces of moisture.
Cable clamp
Latch
Power cable Network cable
USB cable
(3) Peel off the adhesive sticker on the rear of the clamp and then attach the clamp to the scanner.
Using the clamp
(1) Pull up the latch at the top of the cable clamp to open the clamp.
(2) Pass the power cable, the USB cable and the network cable (CSX550- 09 only) through the cable
clamp, and then close it.
1-5
CHAPTER 2 CONNECTION AND PREPARATIONS
Power inlet
AC power outlet
Power cable
Caution
2.1 Connecting to the Power Supply
Connect one end of the power cable provided to the scanner’s power inlet and the other end to an AC
power outlet of the rated supply voltage.
Be sure to use the cable clamp provided with the scanner to fasten the power cable in
place. Please see “Attaching and using the cable clamp” in Section 1.3, “Assembling the
Scanner” for further details.
2-1
2-2
2.2 Turning the Power On and Off
ON
ON
OFF
Checkpoint
Caution
The LED (blue) on the [POWER] button changes as follows to indicate the scanner's power supply
status.
• Unlit: The scanner is turned off.
• Lit: The scanner is turned on.
• Flashing: Flashes when the scanner is in power-saving mode.
Turning the Power On
(1) Connect the power cable.
(2) Turn on the main power switch (the I side).
(3) Press the [POWER] button on the scanner's control panel.
When the scanner is in the power-on status, the [POWER] button LED lights blue.
Turning the Power Off
Press the [POWER] button on the scanner's control panel.
When the scanner is in the power-off status, the [POWER] button LED is extinguished.
• After the scanner has been turned off, wait at least ve seconds before turning it on
again.
• If you do not plan to use the scanner for any length of time, turn off the main power
switch (the O side).
Do not turn of f the main power switch (the O side) on the rear of the scanner while the
scanner is the power-on status.
Notes on the power-saving mode
To cancel the
power-saving mode
Checkpoint
The scanner automatically switches to power-saving mode (the blue LED on the power button ashes)
after approximately 13 minutes have elapsed without a document being loaded in the scanner. To
return the scanner to normal status (Local status), press either the [STOP] or the [EJECT] key.
If a document has been loaded in the scanner, the scanner will not switch to power-
saving mode.
2-3
2-4
2.3 System Requirements
Checkpoint
The minimum system requirements for running the scanner’s hardware and software are listed below.
OS: Windows XP Professional/Home Edition
Windows Vista Ultimate/Business/Home Premium/Home Basic
Windows 7 Ultimate/Enterprise/Professional/Home Premium
PC: Environment that the OS is working properly
(Recommended environment
CPU: Dual Core or higher grade Memory: 3 GB or more)
Hard Disk Drive: Disk space amount that can contain the scanned-in data
Monitor: 1024 x 768 pixels, True Color display
Mouse
Network Interface: 10BASE-T/100BASE-TX/1000BASE-T
(to connect the scanner via the Network interface)
USB 2.0 Interface: that comes standard with your computer
(to connect the scanner via the USB interface)
If you want to scan in and edit grayscale or color data, you may need a memor y larger
than the recommended size.
Depending on the document, it may not be possible to scan in the images it contains or
the process may slow down even if the memory size is increased.
If you encounter such a problem, from the Scanning Master Pro Color ‘OPS115’ menu
select Tools menu > Options > General tab and enable "Use Work File". In addition,
enable "Specify Folder" and then specify a folder that contains sufcient available
space.
2.4 Connecting the Scanner to a Computer
Important
Caution
Computer
USB interface connector
USB cable
• Make sure that the USB cable is rmly inserted into the interface connectors.
• The operation of the scanner cannot be guaranteed in the following cases:
♦ When the cable is connected to a USB hub or an add-on USB board.
♦ When you are using a custom-built computer or one that you have modied.
♦ When you are using a cable that is longer than 3 meters in length.
(Please use the USB cable that is provided with your scanner.)
• Do not per form any of the following actions:
♦ Remove or reinsert the cable while you are installing the driver.
♦ Remove or reinsert the cable while starting up the computer or the scanner.
♦ Remove or reinsert the cable while transferring data.
♦ Connect two or more scanners to a single computer.
Be sure to use the cable clamp provided with the scanner to fasten the USB cable and
the network cable (CSX550- 09 only) in place. Please see “Attaching and using the cable
clamp” in Section 1.3, “Assembling the Scanner” for further details.
USB Connection
A USB cable is used to connect the scanner to the computer, via the respective USB interface
connectors. The connectors at the computer and scanner ends of the USB cable have different
shapes.
Make sure that the cable is oriented correctly before making the connection.
2-5
2-6
Network Connection (CSX550-09 only)
Caution
Checkpoint
Computer
Network connector
Reset button
(for network)
Network
Network cable
Network connector
POWER lampLINK lamp
Reset button
(for network)
Both USB and network connection cannot be executed simultaneously. Please refrain
from connecting the USB cable and the network cable to a single computer at the same
time.
• You will need a network (LAN) cables and network hub to connect via Network. You will
need to purchase them separately.
• Structures of the network equipment and necessity of the router function depends on
the environment. For description, refer to the manual of the equipment, check with the
manufacturer or the network administrator.
• The scanner is compliant with 10BASE-T/100BASE-TX/1000BASE-T. Check your network
environment.
A Network cable is used to connect the scanner to the computer, via the respective Network interface
connectors.
Network Connector
After turning the scanner’s power on, conrm that the POWER lamp (right side) is ashing yellow.
LINK lamp (left side) ashes orange when connected to the 10Base-T/100Base-TX, and green when
connected to the 1000BASE-T.
Reset Button (for network)
This is used when the network environment has changed.
Turning the power on while pressing the reset button will cause the network environment to be
initialized.
Use the Network Utility to recongure your settings. (see Section 2.7)
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