Graphtec CS600 Service manual

4.7 (3)

COLORIMAGESCANNER

CS600 SERIES

SERVICE MANUAL

CS600-UM251-12-9370

HISTORY OF REVISIONS

No.

Date issued

Description of revision

Page

Edition

1

04.10.13

First Printing.

All

01

2

04.11.11

Part number for the hold down roller corrected.

5-1,12-7

02

3

05.01.06

Firmware update procedure corrected.

8-9

03

4

05.01.14

Part item No.9 corrected.

12-6

04

5

05.03.09

Part number for stand corrected.

12-10

05

6

05.03.09

Figure for stand added.

12-10

05

7

05.06.15

Part number for the data controller board corrected.

5-1,12-2

06

8

06.08.22

Part number for the paper sensor corrected.

12-5

07

9

06.09.20

Part number for the ethernet board corrected.

12-2

08

10

06.09.20

Part number for the enhanced I/F board added.

12-2

08

11

07.07.09

The data control board was added for CS600-11-A.

5-1,12-2

09

12

07.07.09

The CIS control board was added for CS600-11-A.

5-1,12-7

09

13

07.07.09

The power board was added for CS600-11-A.

5-1,12-2

09

14

07.07.09

Part number for CIS sensor assembly corrected.

5-1,12-7

09

15

07.07.09

Wiring diagram added for CS600-11-A.

9-6

09

16

08.05.28

The IS0917 and the IS0907 were assigned to consumable supplies parts.

12-12

10

17

08.10.31

Item 9 was shown wrong part.

12-1

11

18

08.10.31

Part number for the front guide was corrected.

12-4

11

19

08.10.31

Rank of parts was added.

12-1 to 12-14

11

20

08.10.31

Part number for the A version of data controller board corrected.

5-1, 12-2

11

21

09.10.08

Part number for the cover sensor was corrected.

5-1, 12-9

12

22

09.10.08

Part number for the thickness sensor was corrected.

5-1, 12-9

12

23

09.10.08

Part number for the safety sensor was corrected.

12-9

12

24

09.10.08

Wiring diagram was corrected.

8-7

12

CS600-UM-251-9370

i

CONTENTS

1.

OVERVIEW............................................................................................

1-1

 

1.1

Features..............................................................................................................

1-1

 

1.2

Standard Specifications....................................................................................

1-2

 

1.3

External View .....................................................................................................

1-4

2. PART NAMES AND FUNCTIONS.........................................................

2-1

 

2.1

Part Names and Functions ...............................................................................

2-1

3.

INSTALLING THE SOFTWARE............................................................

3-1

 

3.1

Installing the Driver Software for Windows 2000 ...........................................

3-1

 

3.2

Installing the Driver Software for Windows XP...............................................

3-4

 

3.3

Checking the Interface Connection for Windows 2000..................................

3-6

 

3.4

Checking the Interface Connection for Windows XP.....................................

3-7

 

3.5

Installing the Scanning Master 21+ Application .............................................

3-8

4.

DAILY MAINTENANCE.........................................................................

4-1

 

4.1

Opening and Closing the Top Cover................................................................

4-1

 

4.2

Cleaning the Document Hold-Down Unit.........................................................

4-2

 

4.3

Cleaning the Image Sensors.............................................................................

4-3

 

4.4

Cleaning the Paper Sensors.............................................................................

4-4

 

4.5

Removing a Jammed Document ......................................................................

4-5

 

4.6

Calibration..........................................................................................................

4-6

5.

RECOMMENDED PARTS LIST ............................................................

5-1

6. LIST OF JIGS AND TOOLS..................................................................

6-1

 

6.1

Jigs......................................................................................................................

6-1

 

6.2

Tools....................................................................................................................

6-1

 

6.3

Other ...................................................................................................................

6-1

7. DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS..................................

7-1

 

7.1

Right Side Cover................................................................................................

7-1

 

7.2

Left Side Cover...................................................................................................

7-1

 

7.3

Top Cover Assembly..........................................................................................

7-2

 

7.4

Front Guide Assembly.......................................................................................

7-5

 

7.5

Rear Cover..........................................................................................................

7-6

 

7.6

Motor...................................................................................................................

7-7

 

7.7

Drive Roller Pulley .............................................................................................

7-8

 

7.8

Drive Rollers.....................................................................................................

7-10

 

7.9

Drive Belt...........................................................................................................

7-12

 

7.10

Front and Rear Paper Detection Sensors.......................................................

7-14

 

7.11

Control Panel Sheet Switch.............................................................................

7-15

 

7.12

Contact Glass Assembly.................................................................................

7-16

CS600-UM-251-9370

ii

7.13

CIS (Charge Coupled Device Imaging Sensor) Assembly............................

7-17

7.14

CIS (Charge Coupled Device Imaging Sensor) Board..................................

7-18

7.15

Pinch Roller Covers.........................................................................................

7-19

7.16

Document Hold-down Rollers ........................................................................

7-22

7.17

Pinch Roller Units............................................................................................

7-23

7.18

Cover Sensors..................................................................................................

7-24

7.19

Safety Sensors.................................................................................................

7-25

7.20

Thickness Sensor............................................................................................

7-27

7.21

Elevator Sensor................................................................................................

7-28

7.22

Adjusting the Thickness Sensor and the Elevator Sensors........................

7-29

7.23

Adjusting the Safety Sensors.........................................................................

7-32

7.24

Elevator Gear Box............................................................................................

7-33

7.25

Elevator Control Board....................................................................................

7-35

7.26

Adjusting the Elevator Slider Plate ................................................................

7-36

7.27

IEEE 1394 Board (Only for IEEE1394 model)..........................................................

7-37

7.28

Data Controller Board......................................................................................

7-38

7.29

Power Board.....................................................................................................

7-40

7.30

Switching Power Supply Board......................................................................

7-41

8. BOARDS AND ELECTRICAL COMPONENTS....................................

8-1

8.1

Wiring Diagrams ................................................................................................

8-1

 

8.1.1 Wiring Diagrams (CS600-11)...................................................................

8-1

 

8.1.2 Wiring Diagrams (CS600-11-A) ...............................................................

8-7

8.2

Replacing the Data Controller Board...............................................................

8-8

 

1. Precautions for replacing the data controller board..................................

8-8

 

2. Replacing the data controller board............................................................

8-8

8.3

Replacing the IEEE 1394 Board........................................................................

8-9

 

Input the MAC address to the IEEE 1394 board .............................................

8-9

8.4

Downloading Firmware ...................................................................................

8-10

 

1. Items required to download firmware........................................................

8-10

 

2. Procedure.....................................................................................................

8-10

9. ADJUSTMENTS USING THE SOFTWARE..........................................

9-1

9.1

Starting the Software ........................................................................................

9-1

9.2

Preparations before Making Adjustments.......................................................

9-3

9.3

Preparing a Test Chart.......................................................................................

9-4

9.4

Making Adjustments..........................................................................................

9-5

 

Scanner Calibration...........................................................................................

9-5

 

1. Calibration (white correction).......................................................................

9-5

 

2. Feed distance adjustment ............................................................................

9-7

 

3. Position adjustment ......................................................................................

9-9

CS600-UM-251-9370

iii

 

4. Color correction (using a color correction sheet)

.................................... 9-15

10. TROUBLESHOOTING ........................................................................

10-1

11. OPTION...............................................................................................

11-1

11.1

Optional Item....................................................................................................

11-1

11.2

Consumables ...................................................................................................

11-1

12. PARTS LIST ........................................................................................

12-1

12.1

Outer Casing ....................................................................................................

12-1

12.2

Main Frame.......................................................................................................

12-2

12.3

Front Guide.......................................................................................................

12-4

12.4

Drive Roller.......................................................................................................

12-6

12.5

CIS Unit.............................................................................................................

12-7

12.6

Top Cover..........................................................................................................

12-9

12.7

Cables..............................................................................................................

12-11

12.8

Other Parts.....................................................................................................

12-12

CS600-UM-251-9370

iv

1. OVERVIEW

1.OVERVIEW

1.1 Features

600-dpi optical resolution for high-precision image scanning

Scanning with an optical resolution of 600 dpi allows even complex and difficult-to-scan documents, such as CAD drawings, electronic files, and mapping data to be scanned rapidly and with high precision. Scanning Master 21+ (scanner software included as a standard accessory) can be used to adjust the resolution in five levels (50 dpi to 800 dpi/50 dpi to 4800 dpi, in 1-dpi increments) to suit the scanned document.

Compatible document widths range from 210 mm to 1066 mm Compatible with document sizes from ISO A4 up to ANSI E (42 inches)

Capable of color and grayscale scanning

Capable of scanning in color (24-bit color, 8-bit color) or grayscale (256 shades)

Support of automatic thickness detection

ITA (Intelligent Thickness Adjustment) supports automatic document-thickness detection.

Capable of reading long-axis data

Scanning of long-axis images is supported.

Compact and lightweight design

A compact design was achieved by using a document travel system that employs contact image sensors in the sensor unit (five rows arranged in a zigzag pattern).

Image-processing functions

Use of the scanning software provided lets you set image-processing functions for the scanning of a document.

Interface

USB 2.0, IEEE 1394

CS600-UM-251-9370

1-1

1. OVERVIEW

1.2 Standard Specifications

Item

 

CS600-11

 

CS600-11PRO

 

 

 

 

 

 

 

Document size

ANSI E to ISO A4

 

 

 

 

 

 

 

 

 

 

Effective scanning area

1092 mm

 

 

 

 

 

 

 

 

Guaranteed scanning precision

Width: 1,066.8 mm (42 inches) (centered)

 

 

range*3

Length: 16 m (maximum)*1

 

 

 

 

762 mm (30 inches) or less if the document thickness exceeds 1.5 mm.

 

 

2,060 mm (81.1 inches) when the optional Document scanning table is used.

 

 

 

Document thickness

20.32 mm (0.8 inches) or less (including the carrier sheet)

 

 

 

 

 

Document thickness-detection

Automatic detection by ITA

 

 

process

 

 

 

 

 

 

 

 

 

 

 

Optical resolution

600 dpi

 

 

 

 

 

 

 

Interpolated resolution

From 50 to a maximum of 800 dpi, in

 

From 50 to a maximum of 4800 dpi, in

 

 

1-dpi increments

 

 

1-dpi increments

 

 

 

 

 

 

Main scanning system

Contact image sensor system

 

 

 

 

Five A4 sensors in staggered arrangement

 

 

 

 

 

 

Sub scanning system

Document travel (sheet through) system

 

 

 

 

Scanning speed*2

When the document thickness is 1.5 mm or less (400 dpi, A0)

 

 

Normal scan

 

High-speed scan

 

 

 

 

 

 

 

 

 

Monochrome:

13 s

 

Monochrome:

8 s

 

 

Gray scale:

25 s

 

Gray scale:

22 s

 

 

8-bit color:

47 s

 

8-bit color:

33 s

 

 

24-bit color:

47 s

 

24-bit color:

33 s

 

 

 

 

 

 

 

When the document thickness is 1.5 mm to 20.32 mm (400 dpi, A0)

 

 

Normal scan

High-speed scan

 

 

 

 

 

 

 

 

Monochrome:

34 s

Monochrome:

34 s

 

 

Gray scale:

41 s

Gray scale:

41 s

 

 

8-bit color:

45 s

8-bit color:

40 s

 

 

24-bit color:

45 s

24-bit color:

40 s

 

 

 

 

 

 

Scanning precision*3

±0.1%, ±5 pixels

 

 

 

Gradation

Monochrome: Bilevel, intermediate tones (dither, error diffusion)

 

 

 

 

 

 

 

Gray : 256 shades

 

 

 

 

 

 

 

 

 

 

Color: 8-bit, 24-bit

 

 

 

 

 

 

 

Threshold value

Automatic threshold setting by DSP in monochrome mode

 

 

 

 

 

 

 

Color space

sRGB compatible

 

 

 

 

 

 

 

 

 

Sensor

Total number of pixels

25,200 pixels

 

 

 

 

 

 

 

 

 

 

Output

Color:

42 bits/pixel

 

 

 

 

Grayscale:

14 bits/pixel

 

 

 

 

 

 

 

 

 

Light source

LED (RGB)

 

 

 

 

 

 

 

 

Interface

*4

USB 2.0, IEEE 1394

 

 

 

 

 

 

 

 

Output

 

Image data

 

 

 

 

 

 

Rated power supply

100 to 120 VAC / 200 to 240 VAC ±10%, 50/60 Hz

 

 

 

Operating environment

Temperature: 10˚C to 35˚C;Humidity: 35% to 80% RH (no condensation)

 

 

 

 

 

Power consumption

60 W or less

 

 

 

 

 

External dimensions

1205 mm (W) X 957 mm (H) X 650 mm (D) (main unit with stand)

 

 

 

 

 

Weight

 

45 kg (main unit with stand)

 

 

 

 

 

 

Conforming standards

VCCI class A (Japan), UL, FCC class A (USA), CE mark (EU)

 

 

 

 

Operating system (OS)

Windows XP Professional, Windows XP Home Edition, Windows 2000 Professional

CS600-UM-251-9370

1-2

1. OVERVIEW

* 1 Documents up to approximately 16 m in length (driver software limitation) can be scanned. However, the actual document length that can be scanned is limited by the available memory (hard disk or other data storage device) of the computer to which the scanner is connected, and also by the grade of the medium being scanned.

* 2 Including data-transfer time

Scanning system requirements (Scanning speed may decrease depending on PC specifications.) CPU: Pentium 4, 3.2 GHz or higher

* 3

* 4

Memory: 1 GB or more Interface: USB 2.0

Notes on scanning precision

Scanning precision may vary slightly depending on the grade and thickness of the medium being scanned, and on the operating conditions. The precision figures above were measured under the operating conditions described

below.

 

• Test chart used

: Mylar sheet #200

• Guaranteed precision conditions

: Temperature 20 ±3˚C; humidity: 60% ±10% RH

The USB 2.0 and IEEE 1394 interface cannot be used at the same time.

CS600-UM-251-9370

1-3

1. OVERVIEW

1.3 External View

External Dimensions

CS600

947

1205

610

Unit

: mm

Dimensional precision error : ±5 mm

CS600-UM-251-9370

1-4

2. PART NAMES AND FUNCTIONS

2.PART NAMES AND FUNCTIONS

2.1 Part Names and Functions

Front View

Paper sensor

Top cover

Control panel

 

 

Cover sensor

Document guides

 

 

Lock

Stand

Basket

Release

Caster

 

 

 

Top cover

Open the top cover to clean the document hold-down unit and transparent contact plates.

Paper sensors

These sense whether a document is present in the scanner.

Cover sensor

This senses whether the top cover is open or closed, and interrupts scanner operation if the top cover is opened during operation.

Document guides

Use these guides to determine the position of a document when you load the document.

Control panel

Use the keys to operate the scanner and the LEDs to monitor the operating status.

Stand

The stand unit is assembled for mounting of the scanner unit.

Basket

Receives the document that has been scanned.

Casters

Release the lock on the casters to allow the unit to be moved.

Do not touch the cover sensors or paper sensors.

CS600-UM-251-9370

2-1

2. PART NAMES AND FUNCTIONS

Rear View

 

Power switch

IEEE 1394

 

connector

 

USB

 

connector

AC line inlet

CS600-11

Ethernet connector

USB connector

CS600-11eN

Interface selection switch

USB connector

Ethernet connector

CS600-11-A

Power switch

Controls the on/off status of the power supply to the scanner.

AC line inlet

Connect the power cord’s female plug here.

USB connector

Used to connect the USB interface cable.

IEEE 1394 connector

Used to connect the IEEE 1394 interface cable.

Ethernet connector*

Used to connect the Ethernet cable.

*Please do not connect with an Ethernet connector other than an Ethernet cable.

Interface selection switch

Used to switch between USB and Ethernet (LAN) connection. This switch is set to USB connection at the time of shipment.

Make sure that the scanner’s power supply is turned off before using the interface selection switch to select an

interface.

The USB 2.0 interface cannot be used at the same time as the IEEE 1394 or the Ethernet interface. Do not connect both the USB and IEEE 1394 or Ethernet cables to a computer, or to two separate computers, at the same time. The USB and IEEE 1394 connectors cannot be used at the same time. Do not connect both the USB and IEEE 1394 cables to a computer, or to two separate computers, at the same time.

CS600-UM-251-9370

2-2

: READY mode. : ITA mode.
: READY mode. : ITA mode.
: The scanner is operating in ITA mode.

Control panel

POWER

PAPER

ERROR

READY ITA

ITA

SCAN

FORWARD

REVERSE

STOP

2. PART NAMES AND FUNCTIONS

POWER LED

Not lit

: Power is turned off.

Lit green

: The power is on and the scanner is operating in normal mode.

Flashing orange

: The scanner is in power-saving mode.

PAPER LED

Not lit

: Normal mode.

Lit green

: The scanner is ready to scan.

Flashing green

: The scanner is currently scanning a document (reading image data) or

 

an abnormality in raising/lowering the top cover is detected.

ERROR LED

Not lit

: Normal mode (no errors)

Lit red

: Hardware error.

Flashing red

: The LED flashes red when a document is detected in the scanner

during the power-on selftest, when the STOP button is pressed during scanning, when a paper jam is detected, when the document length is shorter than the scan length,*1 or when an abnormality in raising/ lowering the top cover is detected.

*1 If the driver software has been set to check end-of-paper processing.

ITA button

Switch between ITA (thickness-detection) and READY (normal) modes.

READY LED

Lit green Not lit

ITA LED

Not lit Lit green

Flashing green

Mode

LED

READY LED

ITA LED

 

 

 

READY mode

Lit green

Not lit

ITA mode

 

Not lit

Lit green

Safety mode*

Not lit

Not lit

*When something is blocking the scanner.

SCAN button

If the scanner is connected to a computer, it scans the current document in accordance with the parameters set by the Scanning Master 21+ software. If the software is not active, it is started in order to receive the data from the scanner. *2

*2 This button works during READY mode, but has no effect during ITA mode.

FORWARD button

During READY mode

Moves a document into position. If this button is pressed while the scanner is in READY mode, READY mode is cleared and the document is ejected to the rear of the scanner.

During ITA mode

If a thick document has been placed in the front paper sensor section of the scanner at the time this button is pressed, the thickness-detection process will begin automatically.

CS600-UM-251-9370

2-3

2. PART NAMES AND FUNCTIONS

REVERSE button

During READY mode

Moves the document in the scanner backward. If this button is pressed while the scanner is in READY mode, READY mode is cleared and the document is ejected to rear of the scanner.

During ITA mode

If a thick document is inserted into the scanner during ITA mode, this button allows you to lower the top cover.

STOP button

Stops scanning/the automatic thickness-detection process.

CS600-UM-251-9370

2-4

3. INSTALLING THE SOFTWARE

3.INSTALLING THE SOFTWARE

The procedure outlined below is based on the requirement that you are logged on to Windows with administrator rights. Consult your Windows 2000 or Windows XP manual for more information.

3.1 Installing the Driver Software for Windows 2000

The following procedure assumes that you are using the CS600 as part of your system, and that you are using the USB interface. If you are using the IEEE 1394 interface, GRAPHTEC CS600-11 IEEE 1394 SBP2 Device will be displayed where CS600-11 is displayed when the USB interface is used. Substitute CS60011PRO for CS600-11 for guidelines as to how to use the CS600-11PRO.

(1)Connect the scanner to the computer, and turn on the computer’s power. Insert the CD-ROM disk (included with your computer) into the CD-ROM drive of the computer after Windows has started up, and then turn on the scanner’s power.

(2)The message below appears.

(3)Next, the Found New Hardware Wizard appears.

(4) Click the Next button to proceed to the menu for installing the driver.

CS600-UM-251-9370

3-1

3. INSTALLING THE SOFTWARE

(5) Select the option “Search for a suitable driver for my device (recommended)” and click Next.

(6) Select the check box entitled “Specify a location” and click Next.

Click Browse and select the DRIVER folder in the CD-ROM drive or enter a CD-ROM drive name and \DRIVER using the keyboard.

Example: For drive E, enter “E:\DRIVER.”

(7)When you click OK the wizard will start searching for the driver. The screen shown below is displayed when the wizard has finished searching.

CS600-UM-251-9370

3-2

3. INSTALLING THE SOFTWARE

(8) The screen shown below is displayed when you click Next.

Click Yes to continue the installation.

(9) The screen shown below is displayed when the wizard has finished installing the driver.

Click the Finish button.

(10) The Windows 2000 Desktop appears and the Scanner is acknowledged by the computer.

CS600-UM-251-9370

3-3

3. INSTALLING THE SOFTWARE

3.2 Installing the Driver Software for Windows XP

The following procedure assumes that you are using the CS600 as part of your system, and that you are using the USB interface. If you are using the IEEE 1394 interface, GRAPHTEC CS600-11 IEEE 1394 SBP2 Device will be displayed where CS600-11 is displayed when the USB interface is used. Substitute CS60011PRO for CS600-11 for guidelines as to how to use the CS600-11PRO.

(1)Connect the scanner to the computer, turn on the scanner first, and then turn on the computer. When Windows starts up, insert the CD-ROM supplied with the scanner in the CD-ROM drive. Turn on the power to the scanner.

(2)When Windows XP starts up, the following window appears.

(3)Next, the Found New Hardware Wizard window appears.

Select the option “Install from a list or specific location (Advanced)”.

(4) The screen shown below is displayed when you click Next.

Select the option “Search for the best driver in these locations” and select the check box entitled “Include this location in the search”.

Click Browse and select the DRIVER folder in the CD-ROM drive or enter a CD-ROM drive name and \DRIVER using the keyboard.

Example: For drive E, enter “E:\DRIVER.”

CS600-UM-251-9370

3-4

3. INSTALLING THE SOFTWARE

(5) When you click Next the wizard will start searching for the driver.

(6) The screen shown below is displayed.

Click Continue Anyway to continue the installation.

(7) The screen shown below is displayed when the wizard has finished installing the driver.

Click the Finish button to close the “Welcome to the Found New Hardware” wizard.

(8) The Windows XP desktop appears, and the scanner is recognized by the computer.

CS600-UM-251-9370

3-5

3. INSTALLING THE SOFTWARE

3.3 Checking the Interface Connection for Windows 2000

The procedure outlined below assumes that the CS600 is connected in your system. Substitute CS600-11PRO for CS600-11 for guidelines as to how to use the CS600-11PRO.

(1) Launch the Control Panel using the Start menu.

(2) The screen shown below is displayed when you click on the “Scanners and Cameras” icon.

Ensure that “Graphtec CS600-11 or CS600-11PRO” is indicated here.

CS600-UM-251-9370

3-6

3. INSTALLING THE SOFTWARE

3.4 Checking the Interface Connection for Windows XP

The procedure outlined below assumes that the CS600 is connected in your system. Substitute CS600-11PRO for CS600-11 for guidelines as to how to use the CS600-11PRO.

(1)Launch the Control Panel using the Start menu.

(2)The screen shown below is displayed when you click on the “Printers and Other Hardware” icon.

(3)The screen shown below is displayed when you click on the “Scanners and Cameras” icon. Ensure that “Graphtec CS600-11” or “Graphtec CS600-11PRO” is indicated here.

CS600-UM-251-9370

3-7

3. INSTALLING THE SOFTWARE

3.5 Installing the Scanning Master 21+ Application

The Scanning Master 21+ “OPS112” is a software application for using a Graphtec scanner to scan image data.

Operating Environment

Windows 2000 Professional/XP Professional/XP Home Edition

Installation Procedure

(The following steps are explained using the Windows 2000 windows.)

(1)Boot Windows 2000.

(2)Insert the User Guide CD-ROM containing the OPS112 program files into the computer’s CD-ROM drive.

(3)Click the Taskbar’s Start button, then click the Run... icon.

(4)Enter the CD-ROM drive name and English\OPS112\SETUP.EXE as the name of the file you wish to open.

If the disk is in drive E, for example, enter “E:\English\OPS112\SETUP.EXE” in the box.

(5)Click the OK button to run the OPS112 setup program. From this point on, follow the setup program’s

instructions to install the OPS112 application.

If the application has been properly installed, “Scanning Master 21+” will be newly listed in the Programs menu accessed from the Start button.

For more details, open the README.TXT file provided in the “Scanning Master 21+” folder.

CS600-UM-251-9370

3-8

4. DAILY MAINTENANCE

4.DAILY MAINTENANCE

4.1 Opening and Closing the Top Cover

(1)Turn off the scanner’s power.

(2)Push the left and right open levers on the top cover to unlock them, and hold the middle part of the top cover while you open the top cover by about 90 degrees.

Open levers

Top cover

(3) Close the top cover until the left and right latches on the top cover lock into position, making sure that you don’t get your fingers caught.

CS600-UM-251-9370

4-1

4. DAILY MAINTENANCE

4.2 Cleaning the Document Hold-Down Unit

(1)Turn off the scanner.

(2)Open the top cover as described in Section 4.1 “Opening and Closing the Top Cover”.

(3)Wipe clean the underside of the document hold-down unit (see below) using a soft cloth that has been soaked in water or diluted neutral detergent and thoroughly wrung out.

Document hold-down unit

Latch

Latch

(4)Wipe the document hold-down unit once again using a soft, dry cloth (remove all moisture).

(5)Close the top cover as described in Section 4.1 “Opening and Closing the Top Cover”. Take care not to get your fingers caught in the cover.

Scanning may be affected if the underside of the document hold-down unit becomes scratched or dirty. It must be cleaned when necessary.

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4.3 Cleaning the Image Sensors

The scanner’s image quality drops when the transparent contact plates over the image sensors become dirty, so clean the image sensors whenever necessary.

Procedure

(1)Turn off the scanner.

(2)Open the top cover as described in Section 4.1 “Opening and Closing the Top Cover”.

(3)As shown below, wipe off any soiled areas on the transparent contact plates using a soft cloth that has been moistened with water or a neutral detergent (diluted with water) and firmly wrung out.

Transparent contact plates

(4)Completely remove any moisture on the transparent contact plates by wiping them off again using a soft, dry cloth.

(5)Close the top cover as described in Section 4.1 “Opening and Closing the Top Cover”. Take care not to get your fingers caught in the cover.

Do not use a commercial cleaner for office equipment, a glass cleaner, or chemical solvents such as solutions containing alcohol.

Although the glass scanning table is not a maintenance part that requires periodic replacement, it is a consumable part because its surface may receive slight scratches due to minute particles of dust and other foreign matter. If document scanning produces unsatisfactory results (unexpected white or black streaks in the data) due to scratches on the glass table or other reasons, please perform the calibration procedure (see Section 4.6, “Calibration”). If the scanning results do not improve after calibration, the glass table will need to be replaced.

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4.4 Cleaning the Paper Sensors

Accumulated dust on the paper sensors may prevent the document from being detected. The sensors must be cleaned when necessary.

(1)Turn off the scanner.

(2)Open the top cover as described in Section 4.1 “Opening and Closing the Top Cover”.

(3)Wipe the two paper sensors using a cotton swab.

Paper sensors

(4)Close the top cover as described in Section 4.1 “Opening and Closing the Top Cover”. Take care not to get your fingers caught in the cover.

Use a cotton swab or something equally soft to gently wipe the paper sensors. Do not use any chemicals to clean the sensors.

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4.5 Removing a Jammed Document

If a document becomes jammed in the scanner during scanning or another operation, immediately turn off the scanner, and then remove the jammed document.

Procedure

(1)Turn off the scanner.

(2)Open the top cover as described in Section 4.1 “Opening and Closing the Top Cover”.

(3)If the document is jammed at the front, remove the document from the inside by pulling it forward.

(4) If the document is jammed at the rear, remove the document from the inside by pulling it toward the rear.

(5)Close the top cover as described in Section 4.1 “Opening and Closing the Top Cover”. Take care not to get your fingers caught in the cover.

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4.6 Calibration

Calibrate the scanner if scanning quality is observed to deteriorate, with scanned results such as those described below:

The scanned image is distorted

Areas of uneven color appear in the scanned image

Other unsatisfactory results (but not including problems related to media quality, such as folds, wrinkling, or paper curling)

Handle the calibration sheet with care so that it does not get bent. To prevent soiling, store it in its special storage box. The calibration sheet cannot be used if it is bent or soiled.

The calibration sheet is a paper product. Do not attempt to clean it with any type of liquid cleaner.

The calibration sheet is a consumable item. Replacement sheets can be purchased from your sales representative or nearest Graphtec vendor.

Preparation and checks

Recommended usage environment

• Monitor: 1024 x 768 pixels, High Color or better resolution

A low-resolution monitor will make it difficult to discern any problem areas.

Launching the Scanner Adjustment Program

(1)Connect the scanner to the PC and switch on the scanner. Switch on the PC.

(2)Install Scanning Master 21+ (OPS112) if it is not already installed.

(3)Click the Start button, then select Programs > Scanning Master 21+ > Scanner Adjustment.

(4)Click Scanner Adjustment to launch the Scanner Adjustment program.

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4. DAILY MAINTENANCE

Scanner Calibration

Before beginning calibration, clean the transparent contact plates and scanner table surface. Any dust or dirt on this surface may affect calibration results and resulting image quality. Check that the calibration sheet is free of any dust or dirt.

The calibration procedure will take some time. Do not switch off the scanner while calibration is underway. Accidentally switching off the scanner may result in damage that requires servicing.

(1)Connect the scanner to the computer. Switch on the scanner, then switch on the PC.

(2)Launch the Scanner Adjustment program (as described earlier).

(3)Select Model Setup on the Scanner menu.

(4)Select the connected scanner and click the OK button.

(5)Select Calibration on the Scanner menu.

(6)Select All in Calibration and click the Execute button.

(7)The following message is displayed. Insert the calibration sheet into the scanner as instructed.

(8)Clicking the OK button begins calibration.

(9)Calibration ends after approximately 10 minutes.

Click the OK button to complete calibration.

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(10)To check the calibration results, click the Confirm button in the Calibration menu (shown in step (5) above).

(11)The following message is displayed. Insert the calibration sheet into the scanner as instructed.

(12)Click the OK button to start scanning.

The scanned data is displayed when scanning is complete. Colors may differ slightly for individual sensors to make it easier to identify problem areas in calibration. This does not indicate a defect. Check that there are no vertical streaks, such as white patches, in the scanned data.

(Streaks occur when calibration is not performed correctly due to contamination by dust or dirt.)

(13)If the data is normal, calibration is complete.

Click the Close button and exit the Scanner Adjustment Program.

(14)If any abnormal data is observed, specify the problem areas as follows:

Select Specified Part in Calibration.

(15)The mouse arrow cursor changes to a cross cursor when moved over the data. Click the left mouse button with the mouse positioned over the streak data. The selected area is shown in blue. Repeat this procedure for any additional streaks.

Areas that have been selected (shown in blue) can be deselected by clicking the left mouse button again. To deselect all selected areas, click the Clear button.

(16)Once all required areas have been specified, remove the calibration sheet and clean the glass and table surfaces. Check the calibration sheet for dust and dirt, then click the Execute button.

(17)Return to step (10) and verify the calibration results.

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