Graphtec CS500, IS200 Service manual

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IMAGE SCANNER

SERVICE MANUAL

CS500/IS200 SERIES

CS500/IS200-UM251-10-9370

HISTORY OF REVISIONS

No. Date issued Description of revision Page Edition

1 04.10.13 First Printing. All 01 2 04.11.11 Doucument number corrected. Section 12 & 13 02 3 04.11.11 Part number for the hold down roller corrected. 6-1,13-10 03 4 05.01.06 Firmware update procedure corrected. 9-8 04 5 05.01.14 Part item No.9 corrected. 13-8 05 6 05.03.09 Part number for stand corrected. 13-13,13-14 06 7 05.03.09 Figure for stand added. 13-13,13-14 06 8 05.06.15 Part number for the data controller board corrected. 6-1,13-2 07

9 06.08.22 Part number for the paper sensor corrected. 13-6 08 10 06.09.20 Part number for the 11 06.09.20 Part number for the 12 07.07.09 13 07.07.09 14 07.07.09 15 07.07.09 Part number for CIS sensor assembly corrected. 6-1,13-8 10 16 07.07.09 Wiring diagram added for CS500-11-A & IS200-11-A. 9-6 10

The data control board was added for CS500-11-A & IS200-11-A. The CIS control board was added for CS500-11-A & IS200-11-A. The power board was added for CS500-11-A & IS200-11-A.

ethernet board corrected. 13-2 09 enhanced I/F board added. 13-2 09

6-1,13-2 10 6-1,13-8 10 6-1,13-2 10

CS500/IS200-UM-251-9370 i

1. OVERVIEW ...................................................................................1-1

1.1 Features ................................................................................................. 1-1

1.2 Standard Specifications .......................................................................... 1-2

1.3 External View .......................................................................................... 1-5

2. PART NAMES AND FUNCTIONS ....................................................2-1

2.1 Part Names and Functions ...................................................................... 2-1

3. PREPARING TO OPERATE THE SCANNER ...................................... 3-1

3.1 System Requirements ............................................................................. 3-1

3.2 Connecting the Scanner to a Power Supply ............................................. 3-2

3.3 Connecting the Scanner to a Computer ...................................................3-4

4. INSTALLING THE SOFTWARE ........................................................ 4-1

4.5 Installing the Scanning Master 21+ Application .......................................4-8

5. DAILY MAINTENANCE ..................................................................5-1

5.1 Opening and Closing the Top Cover ......................................................... 5-1

5.2 Cleaning the Document Hold-Down Unit .................................................. 5-2

5.3 Cleaning the Image Sensors ....................................................................5-3

5.4 Cleaning the Paper Sensors ....................................................................5-4

5.5 Removing a Jammed Document .............................................................. 5-5

5.6 Calibration ..............................................................................................5-6

6. RECOMMENDED PARTS LIST ........................................................6-1

7. LIST OF JIGS AND TOOLS .............................................................7-1

7.1 Jigs ........................................................................................................ 7-1

7.2 Tools ...................................................................................................... 7-1

7.3 Other ...................................................................................................... 7-1

DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS .................................. 8-1

8.1 Right Side Cover ..................................................................................... 8-1

8.2 Left Side Cover ....................................................................................... 8-1

8.3 Top Cover Assembly ............................................................................... 8-2

8.4 Front Guide Assembly ............................................................................. 8-2

8.5 Rear Cover ..............................................................................................8-3

8.6 Motor .....................................................................................................8-4

8.7 Drive Roller Pulley ..................................................................................8-5

8.8 Drive Rollers ...........................................................................................8-6

8.9 Drive Belt ...............................................................................................8-8

8.10 Top Cover Sensor ....................................................................................8-9

8.11 Front and Rear Paper Detection Sensors ............................................... 8-10

8.12 Control Panel Sheet Switch ................................................................... 8-11

CS500/IS200-UM-251-9370 ii

8.13 Contact Glass Assembly ....................................................................... 8-12

8.14 CIS (Charge Coupled Device Imaging Sensor) Assembly ........................ 8-13

8.15 CIS (Charge Coupled Device Imaging Sensor) Board ............................. 8-15

8.16 Pinch Roller Covers .............................................................................. 8-16

8.17 Document Hold-down Rollers ................................................................ 8-18

8.18 Pinch Roller Units ................................................................................. 8-19

8.19 IEEE 1394 Board (Onlry for the IEEE1394 model) ................................. 8-20

8.20 Data Controller Board ........................................................................... 8-21

8.21 Power Board ......................................................................................... 8-23

8.22 Switching Power Supply Board .............................................................. 8-24

9. BOARDS AND ELECTRICAL COMPONENTS ....................................9-1

9.1 Wiring Diagrams ..................................................................................... 9-1

9.1.1 Wiring Diagrams (CS500-11,IS200-11) ............................................. 9-

9.1.2 Wiring Diagrams (CS500-11-A,IS200-11-A) .......................................9-6

9.2 Replacing the Data Controller Board ....................................................... 9-

1. Precautions for replacing the data controller board .............................. 9-

2. Replacing the data controller board ..................................................... 9-7

9.3 Replacing the IEEE 1394 Board ..............................................................9-

9.4 Downloading Firmware ...........................................................................9-9

1. Items required to download ﬁrmware ................................................... 9-

2. Procedure ........................................................................................... 9-9

10. ADJUSTMENTS USING THE SOFTWARE .......................................10-1

10.1 Starting the Software ............................................................................ 10-1

10.2 Preparations before Making Adjustments .............................................. 10-3

10.3 Preparing a Test Chart ..........................................................................10-4

10.4 Making Adjustments ............................................................................. 10-5

Scanner Calibration ............................................................................... 10-

1. Calibration (white correction) ............................................................. 10-5

2. Feed distance adjustment .................................................................. 10-7

3. Position adjustment ........................................................................... 10-9

4. Color correction (using a color correction sheet), CS500 only .......... 10-15

11. TROUBLESHOOTING ..................................................................11-1

12. OPTION .....................................................................................12-1

12.1 Optional Item ....................................................................................... 12-1

12.2 Consumables ........................................................................................ 12-1

13. PARTS LIST ...............................................................................13-1

13.1 Outer Casing ........................................................................................ 13-1

13.2 Main Frame .......................................................................................... 13-2

13.3 Front Guide ..........................................................................................13-4

CS500/IS200-UM-251-9370 iii

13.4 Drive Roller .......................................................................................... 13-6

13.5 CIS Unit ................................................................................................ 13-8

13.6 Top Cover ........................................................................................... 13-10

13.7 Cables ................................................................................................ 13-12

13.8 Other Parts ........................................................................................ 13-13

CS500/IS200-UM-251-9370 iv

1. OVERVIEW

1.1 Features

• 600-dpi optical resolution for high-precision image scanning

Scanning with an optical resolution of 600 dpi allows even complex and difﬁcult-to-scan documents,

such as CAD drawings, electronic ﬁles, and mapping data to be scanned rapidly and with high precision.

Scanning Master 21+ (scanner software included as a standard accessory) can be used to adjust the

resolution (50 dpi to 800 dpi [50 dpi to 4,800 dpi for the PRO Models] in 1-dpi increments) to suit the

scanned document.

• Compatible document widths range from 210 mm to 1066 mm

Compatible with document sizes from ISO A4 up to ANSI E

• Capable of color and grayscale scanning

The CS500 Series scanners are capable of scanning in color (24-bit color, 8-bit color) or grayscale (256

shades).

The IS200 Series scanners are capable of scanning in grayscale (256 shades).

• Capable of reading long-axis data

Scanning of long-axis images is supported.

• Compact and lightweight design

A compact design was achieved by using a document travel system that employs contact image sensors

in the sensor unit (ﬁve rows arranged in a zigzag pattern).

• Image-processing functions

Use of the scanning software provided lets you set image-processing functions for the scanning of a

document.

• Interface

USB 2.0, IEEE 1394: CS500-11/11PRO, IS200-11/11PRO

USB 2.0, Ethernet: CS500-11eN/11eN-PRO, IS200-11eN/11eN-PRO

CS500/IS200-UM-251-9370 1-1

1. OVERVIEW

1.2 Standard Specifications

Item CS500-11/CS500-11eN/CS500-11PRO/CS500-11eN-PRO

Document size ANSI E to ISO A4

Maximum width: 1092 mm; minimum width: 210 mm

Effective scanning area

Guaranteed scanning precision range

Document thickness 1.5 mm or less (including the carrier sheet)

Optical resolution 600 dpi

Interpolated resolution CS500-11, CS500-11eN : 50 to 800 dpi, in 1-dpi increments

Main scanning system Contact image sensor system (Five A4 sensors in a zigzag pattern)

Sub scanning system Document travel (sheet through) system

Scanning speed

Scanning precision*3 ±0.1%, ±5 pixels

Gradation Monochrome : Bilevel, intermediate tones (dithering, error diffusion)

Threshold value Digital signal processor enables automatic setting of the threshold value

Color space sRGB compatible

Total number of pixels

Sensor

Output Color: 42 bits/pixel, Grayscale: 14 bits/pixel

Light source LED (RGB)

Interface

Output Image data

Rated power supply 100 to 120/200 to 230 VAC ±10%, 50/60 Hz

Operating environment Temperature: 10˚C to 35˚C

Power consumption 135 VA or less (60 W or less)

External dimensions (approx.)

Weight

Width : 1066 mm (centered) Length : 16 m

841 mm x 1189 mm

CS500-11PRO, CS500-11eN-PRO : 50 to 4800 dpi, in 1-dpi increments

High-speed scan (PRO only) Normal scan

• Monochrome : 8s • Monochrome : 8s

• Grayscale : 16s • Grayscale : 22s

• 8-bit Color : 32s • 8-bit Color : 45s

• 24-bit Color : 29s • 2-4bit Color : 41s

Grayscale : 256 shades Color : 8-bit, 24-bit

(monochrome scans only)

25,200 pixels

CS500-11, CS500-11PRO : USB 2.0, IEEE 1394 CS500-11eN, CS500-11eN-PRO : USB 2.0, 10BASE-T/100BASE-TX

Humidity: 35% to 80% RH (no condensation)

1205 X 947 X 610 mm (WXHXD) (including stand)

Approx. 40 kg (including stand)

*1 Documents up to approximately 16 m in length (driver software limitation) can be scanned. However, the actual

document length that can be scanned is limited by the available memory (hard disk or other data storage device)

of the computer to which the scanner is connected, and also by the grade of the medium being scanned.

*2 Excluding data-transfer time

The following system was used to measure the scanning speeds. CPU: Pentium 3.2 GHz or better; Memory: 1 GB or more; Interface: USB 2.0 The scanning speeds may be slower depending on the PC system used.

CS500/IS200-UM-251-9370 1-2

1. OVERVIEW

*3 Notes on scanning precision

Scanning precision may vary slightly depending on the grade and thickness of the medium being scanned, and on the operating conditions. The precision figures above were measured under the operating conditions described below.

• Test chart used : Mylar sheet #200

• Guaranteed precision conditions : Temperature 20 ±3°C; humidity: 60% ±10% RH

*4 The USB 2.0 interface cannot be used at the same time as the IEEE 1394 or the Ethernet interface.

CS500/IS200-UM-251-9370 1-3

1. OVERVIEW

Item IS200-11/IS200-11eN/IS200-11PRO/IS200-11eN-PRO

Document size ANSI E to ISO A4

Maximum width: 1092 mm; minimum width: 210 mm

Effective scanning area

Guaranteed scanning precision range

Width : 1066 mm (centered) Length : 16 m

841 mm x 1189 mm

Document thickness 1.5 mm or less (including the carrier sheet)

Optical resolution 600 dpi

Interpolated resolution IS200-11, IS200-11eN : 50 to 800 dpi, in 1-dpi increments

IS200-11PRO, IS200-11eN-PRO : 50 to 4800 dpi, in 1-dpi increments

Main scanning system Contact image sensor system (Five A4 sensors in a zigzag pattern)

Sub scanning system Document travel (sheet through) system

Scanning speed

High-speed scan (PRO only) Normal scan

• Monochrome : 8s • Monochrome : 8s

• Grayscale : 16s • Grayscale : 22s

Scanning precision*3 ±0.1%, ±5 pixels

Gradation Monochrome : Bilevel, intermediate tones (dithering, error diffusion)

Grayscale : 256 shades

Threshold value Digital signal processor enables automatic setting of the threshold value

(monochrome scans only)

Sensor

Total number of pixels

Output Grayscale: 14 bits/pixel

25,200 pixels

Light source LED

Interface

IS200-11, IS200-11PRO : USB 2.0, IEEE 1394 IS200-11eN, IS200-11eN-PRO : USB 2.0, 10BASE-T/100BASE-TX

Output Image data

Rated power supply 100 to 120/200 to 230 VAC ±10%, 50/60 Hz

Operating environment Temperature: 10˚C to 35˚C

Humidity: 35% to 80% RH (no condensation)

Power consumption 135 VA or less (60 W or less)

External dimensions

1205 X 950 X 580 mm (WXHXD) (including stand)

(approx.)

Weight

Approx. 40 kg (including stand)

*1 Documents up to approximately 16 m in length (driver software limitation) can be scanned. However, the actual

document length that can be scanned is limited by the available memory (hard disk or other data storage device)

of the computer to which the scanner is connected, and also by the grade of the medium being scanned.

*2 Excluding data-transfer time

The following system was used to measure the scanning speeds.

CPU: Pentium 3.2 GHz or better; Memory: 1 GB or more; Interface: USB 2.0

The scanning speeds may be slower depending on the PC system used.

*3 Notes on scanning precision

Scanning precision may vary slightly depending on the grade and thickness of the medium being scanned, and on

the operating conditions. The precision figures above were measured under the operating conditions described

below.

• Test chart used : Mylar sheet #200

• Guaranteed precision conditions : Temperature 20 ±3°C; humidity: 60% ±10% RH

*4 The USB 2.0 interface cannot be used at the same time as the IEEE 1394 or the Ethernet interface.

CS500/IS200-UM-251-9370 1-4

1.3 External View

947

1205

610

CS500

950

1205

580

IS200

External Dimensions

1. OVERVIEW

Unit : mm

Dimensional precision error : ±5 mm

CS500/IS200-UM-251-9370 1-5

2. PART NAMES AND FUNCTIONS

Stand

Basket

Top cover

Paper sensor

Cover sensor

Control panel

Caster

Lock

Release

CS500

Document guides

Stand

Basket

Caster

Top cover

Paper sensor

Cover sensor

Control panel

Lock

Release

IS200

2.1 Part Names and Functions

Front View

2. PART NAMES AND FUNCTIONS

Top cover

Open the top cover to clean the document hold-down unit and transparent contact plates.

Paper sensors

These sense whether a document is present in the scanner.

Cover sensor

This senses whether the top cover is open or closed, and interrupts scanner operation if the top cover is

opened during operation.

Document guides

Use these guides to determine the position of a document when you load the document.

Control panel

Use the keys to operate the scanner and the LEDs to monitor the operating status.

Stand

The stand unit is assembled for mounting of the scanner unit.

Basket

Receives the document that has been scanned.

Casters

Release the lock on the casters to allow the unit to be moved.

Do not touch the cover sensors or paper sensors.

CS500/IS200-UM-251-9370 2-1

Rear View

AC line inlet

Power switch

IEEE 1394

connector

USB

connector

Ethernet

connector

USB

connector

CS500-11 CS500-11PRO IS200-11 IS200-11P

CS500-11eN CS500-11eN-PRO IS200-11eN IS200-11eN-PRO

CS500-11eN-A CS500-11eN-A IS200-11eN-A IS200-11eN-PRO-A

The ab

ove illustration is of the CS500 model.

Ethernet connector

USB connector

Interface selection switch

2. PART NAMES AND FUNCTIONS

Power switch

Controls the on/off status of the power supply to the scanner.

AC line inlet

Connect the power cord’s female plug here.

USB connector

Used to connect the USB interface cable.

IEEE 1394 connector

Used to connect the IEEE 1394 interface cable.

Ethernet connector*

Used to connect the Ethernet cable.

*Please do not connect with an Ethernet connector other than an Ethernet cable.

Interface selection switch

Used to switch between USB and Ethernet (LAN) connection.

This switch is set to USB connection at the time of shipment.

Make sure that the scanner’s power supply is turned off before using the interface selection switch to select an

interface.

The USB 2.0 interface cannot be used at the same time as the IEEE 1394 or the Ethernet interface.

both the USB and IEEE 1394 or Ethernet cables to a computer, or to two separate computers, at the same time.

CS500/IS200-UM-251-9370 2-2

Do not connect

POWER

PAPER ERROR

SCAN

FORWARD

REVERSE

STOP

Control panel

2. PART NAMES AND FUNCTIONS

POWER LED

Unlit : Is unlit while the scanner is turned off.

Lit (green) : Lights when the scanner is turned and remains lit while it is operating

normally.

Flashing (orange) : Flashes when the scanner is in power-saving mode.

PAPER LED

Unlit : Normal status (Local status).

Lit (green) : Lights when the scanner enters Scan READY status.

Flashing (green) : Flashes while image data is being scanned.

ERROR LED

Lit (red) : Lights to indicate a hardware error.

Flashing (red) : Flashes when a document is detected during the selftest when the

scanner is turned on; when scanning is suspended by pressing the

STOP key; when a paper jam is detected; or when the document

length is shorter than the specified scan length.*

Unlit : Normal status

(* When "Conﬁrm" has been selected for the End-of-paper Processing setting in the

Scanning Master 21+ driver.)

SCAN key

This key enables you to scan a document according to the settings of Scanning Master

21+ when the scanner is connected to a computer.

Start up Scanning Master 21+ before scanning a document if it is not already active.

FORWARD key

Advances the document into the scanner. When this key is pressed in Scan READY

status, the Scan READY status is cancelled and the document is ejected toward the rear

of the scanner.

REVERSE key

Feeds the document toward you. When this key is pressed in Scan READY status, the

Scan READY status is cancelled and the document is ejected toward the front of the

scanner.

STOP key

Compulsorily stops scanning of the document.

CS500/IS200-UM-251-9370 2-3

3. PREPARING TO OPERATE THE SCANNER

3.1 System Requirements

The minimum system requirements for running the scanner’s hardware and software are listed below.

Operating system: Windows 2000 Professional/XP Professional/9XP Home Edition

CPU: Pentium III/4

Memory: 32 MB or more

Monitor: 1024 × 768 pixels, 256 colors or more

Enough disk space to store data

Mouse

Interface: USB interface*1 that comes standard with your computer, IEEE 1394 interface*2, or Ethernet

interface (10BASE-T/100-BASE-TX).

*1 If your scanner does not operate with the USB interface that comes with your computer, or if your

computer does not have a USB 2.0 interface, please contact your sales representative or nearest

Graphtec vendor for information on supported add-on cards.

*2 Graphtec does not guarantee correct scanner operation with every IEEE 1394 computer interface or

add-on card. Please contact your sales representative or nearest Graphtec vendor for information on

supported add-on cards.

Recommended environment

For binary monochrome data

CPU: Pentium 4 or higher

Memory: 64 MB or more

USB 2.0 interface (that comes standard with your computer)

For grayscale data

CPU: Pentium 4 or higher

Memory: 256 MB or more

Monitor: 1024 × 768 pixels, High Color or higher resolution

USB 2.0 interface (that comes standard with your computer)

For 8-bit/24-bit color data (CS500 Series only)

CPU: Pentium 4 or higher

Memory: 512 MB or more

Monitor: 1024 × 768 pixels, True Color or higher

USB 2.0 interface (that comes standard with your computer)

The system conﬁguration should correspond to the recommended speciﬁcations listed here, in order to ensure the

optimum capabilities of the scanner.

Use with a system conﬁguration below the recommended speciﬁcations will affect the scanning speed and prevent

the scanner from operating to its speciﬁed capabilities.

To edit an A1-size or larger grayscale document with a resolution of 400 dpi or higher, or color document, you may

need more than the recommended memory sizes above. Depending on the type of document, you may not be able

to scan in the document even if you increase the memory size.

CS500/IS200-UM-251-9370 3-1

3. PREPARING TO OPERATE THE SCANNER

3.2 Connecting the Scanner to a Power Supply

Insert the female plug of the power cord provided into the scanner’s AC line inlet and insert its male plug into

an electrical socket supplying AC voltage.

Check that the scanner’s Power switch remains in the Off position until the connection of the power cord has

been completed.

Ensure that the scanner’s Power switch is in the Off position.

Make sure that your scanner is properly grounded. If it is not grounded, there is a possibility that noise will cause incorrect operation, or that the scanned image may be distorted.

CS500/IS200-UM-251-9370 3-2

3. PREPARING TO OPERATE THE SCANNER

Turning the Scanner On or Off

Whenever the scanner's Power switch is turned on, the POWER, PAPER, and ERROR lamps on the control

panel light up. When the scanner has been initialized, the POWER lamp lights up.

When resetting the scanner by turning it off then back on again, wait at least ﬁve seconds before turning it back on.

CS500/IS200-UM-251-9370 3-3

3. PREPARING TO OPERATE THE SCANNER

USB connector

USB 2.0

To the computer

3.3 Connecting the Scanner to a Computer

The scanner can be connected to a computer using the USB interface or IEEE 1394 interface.

(eN models are connected using the Ethernet interface.)

The operation of the scanner cannot be guaranteed in the following cases:

• When the cable is connected to a USB hub or an add-on USB board.

• When you are using a custom-built computer or one that you have modiﬁed.

The following should never be attempted:

• Remove or reinsert the cable while you are installing the driver.

• Remove or reinsert the cable while starting up the computer or the scanner.

• Remove or reinsert the cable within a period of 5 seconds.

• Remove or reinsert the cable while transferring data.

• Connect two or more scanners to a single computer.

The USB and IEEE 1394 connectors cannot be used at the same time. Do not connect both the USB and IEEE

1394 cables to a computer, or to two separate computers, at the same time.

Connecting the scanner via a USB 2.0 interface

(1) Ensure that you have a USB 2.0 interface cable that works with your computer. Plug the USB 2.0

interface cable into the USB connector socket situated on the right-hand side of the scanner unit.

CS500/IS200-UM-251-9370 3-4

3. PREPARING TO OPERATE THE SCANNER

IEEE 1394

connector

IEEE 1394

interface cable

To the computer

IEEE 1394 (6-pin)

connector

Ethernet

connector

Ethernet

interface cable

To the computer

Connecting the scanner via an IEEE 1394 interface

(1) Ensure that you have an IEEE 1394 interface cable that works with your computer.

Plug the IEEE 1394 interface cable (6-pin) into the IEEE 1394 connector socket situated on the

right-hand side of the scanner unit.

Connecting the scanner via an Ethernet interface

(1) Ensure that you have an Ethernet cable that works with your computer.

Plug the Ethernet cable into the Ethernet connector located on the right-hand side of the scanner unit.

CS500/IS200-UM-251-9370 3-5

4. INSTALLING THE SOFTWARE

The procedure outlined below is based on the requirement that you are logged on to Windows with administrator

rights. Consult your Windows 2000 or Windows XP manual for more information.

4.1 Installing the Driver Software for Windows 2000

The following procedure assumes that you are using the CS500-11 as part of your system, and that you are

using the USB interface. If you are using the IEEE 1394 interface, GRAPHTEC CS500-11 IEEE 1394 SBP2

Device will be displayed where CS500-11 is displayed when the USB interface is used. The scanner name

displayed in the windows is the name of the scanner connected to the computer (CS500-11 is used in this

section).

(1) Connect the scanner to the computer, and turn on the computer’s power. Insert the CD-ROM disk

(included with your computer) into the CD-ROM drive of the computer after Windows has started up,

and then turn on the scanner’s power.

(2) The message below appears.

(3) Next, the Found New Hardware Wizard appears.

(4) Click the Next button to proceed to the menu for installing the driver.

CS500/IS200-UM-251-9370 4-1

4. INSTALLING THE SOFTWARE

(5) Select the option “Search for a suitable driver for my device (recommended)” and click Next.

(6) Select the check box entitled “Specify a location” and click Next.

Click Browse and select the DRIVER folder in the CD-ROM drive or enter a CD-ROM drive name and

\DRIVER using the keyboard.

Example: For drive E, enter “E:\DRIVER.”

(7) When you click OK the wizard will start searching for the driver. The screen shown below is displayed

when the wizard has ﬁnished searching.

CS500/IS200-UM-251-9370 4-2

4. INSTALLING THE SOFTWARE

(8) The screen shown below is displayed when you click Next.

Click Yes to continue the installation.

(9) The screen shown below is displayed when the wizard has ﬁnished installing the driver.

Click the Finish button.

(10) The Windows 2000 Desktop appears and the Scanner is acknowledged by the computer.

CS500/IS200-UM-251-9370 4-3

4. INSTALLING THE SOFTWARE

4.2 Installing the Driver Software for Windows XP

The following procedure assumes that you are using the CS500-11 as part of your system, and that you are

using the USB interface. If you are using the IEEE 1394 interface, GRAPHTEC CS500-11 IEEE 1394 SBP2

Device will be displayed where CS500-11 is displayed when the USB interface is used. The scanner name

displayed in the windows is the name of the scanner connected to the computer (CS500-11 is used in this

section).

(1) Connect the scanner to the computer, turn on the scanner ﬁrst, and then turn on the computer. When

Windows starts up, insert the CD-ROM supplied with the scanner in the CD-ROM drive. Turn on the

power to the scanner.

(2) Next, the Found New Hardware Wizard window appears.

Select the option “Install from a list or speciﬁc location (Advanced)”.

(3) The screen shown below is displayed when you click Next.

Select the option “Search for the best driver in these locations” and select the check box entitled “Include

this location in the search”.

Click Browse and select the DRIVER folder in the CD-ROM drive or enter a CD-ROM drive name and

\DRIVER using the keyboard.

Example: For drive E, enter “E:\DRIVER.”

CS500/IS200-UM-251-9370 4-4

(4) When you click Next the wizard will start searching for the driver.

(5) The screen shown below is displayed.

4. INSTALLING THE SOFTWARE

Click Continue Anyway to continue the installation.

(6) The screen shown below is displayed when the wizard has ﬁnished installing the driver.

Click the Finish button to close the “Welcome to the Found New Hardware” wizard.

(7) The Windows XP desktop appears, and the scanner is recognized by the computer.

CS500/IS200-UM-251-9370 4-5

4. INSTALLING THE SOFTWARE

4.3 Checking the Interface Connection for Windows 2000

The procedure outlined below assumes that the CS500-11 is connected in your system.

The scanner name displayed in the windows is the name of the scanner connected to the computer (CS500-11

is used in this section).

(1) Launch the Control Panel using the Start menu.

(2) The screen shown below is displayed when you click on the “Scanners and Cameras” icon.

Ensure that “Graphtec CS500-11” is indicated here.

CS500/IS200-UM-251-9370 4-6

4. INSTALLING THE SOFTWARE

4.4 Checking the Interface Connection for Windows XP

The procedure outlined below assumes that the CS500-11 is connected in your system.

The scanner name displayed in the windows is the name of the scanner connected to the computer (CS500-11

is used in this section).

(1) Launch the Control Panel using the Start menu.

(2) The screen shown below is displayed when you click on the “Printers and Other Hardware” icon.

(3) The screen shown below is displayed when you click on the “Scanners and Cameras” icon. Ensure that “Graphtec CS500-11”is indicated here.

CS500/IS200-UM-251-9370 4-7

4. INSTALLING THE SOFTWARE

4.5 Installing the Scanning Master 21+ Application

The Scanning Master 21+ “OPS112” is a software application for using a Graphtec scanner to scan image

data.

Operating Environment

Windows 2000 Professional/XP Professional/XP Home Edition

Installation Procedure

(The following steps are explained using the Windows 2000 windows.)

(1) Boot Windows 2000.

(2) Insert the User Guide CD-ROM containing the OPS112 program ﬁles into the computer’s CD-ROM

drive.

(3) Click the Taskbar’s Start button, then click the Run... icon.

(4) Enter the CD-ROM drive name and English\OPS112\SETUP.EXE as the name of the ﬁle you wish to

open.

If the disk is in drive E, for example, enter “E:\English\OPS112\SETUP.EXE” in the box.

(5) Click the OK button to run the OPS112 setup program. From this point on, follow the setup program’s

instructions to install the OPS112 application.

• If the application has been properly installed, “Scanning Master 21+” will be newly listed in the Programs

menu accessed from the Start button.

For more details, open the README.TXT ﬁle provided in the “Scanning Master 21+” folder.

CS500/IS200-UM-251-9370 4-8

5. DAILY MAINTENANCE

Top cover

Open levers

5. DAILY MAINTENANCE

5.1 Opening and Closing the Top Cover

(1) Turn off the scanner’s power.

(2) Push the left and right open levers on the top cover to unlock them, and hold the middle part of the top

cover while you open the top cover by about 90 degrees.

(3) Close the top cover until the left and right latches on the top cover lock into position, making sure that

you don’t get your ﬁngers caught.

CS500/IS200-UM-251-9370 5-1

5. DAILY MAINTENANCE

Latch

Document hold-down unit

The above illustration is of the CS500 model.

5.2 Cleaning the Document Hold-Down Unit

(1) Turn off the scanner.

(2) Open the top cover as described in Section 5.1 “Opening and Closing the Top Cover”.

(3) Wipe clean the underside of the document hold-down unit (see below) using a soft cloth that has been

soaked in water or diluted neutral detergent and thoroughly wrung out.

(4) Wipe the document hold-down unit once again using a soft, dry cloth (remove all moisture).

(5) Close the top cover as described in Section 5.1 “Opening and Closing the Top Cover”.

Take care not to get your ﬁngers caught in the cover.

Scanning may be affected if the underside of the document hold-down unit becomes scratched or dirty. It must be

cleaned when necessary.

CS500/IS200-UM-251-9370 5-2

5. DAILY MAINTENANCE

Transparent contact plates

5.3 Cleaning the Image Sensors

The scanner’s image quality drops when the transparent contact plates over the image sensors become dirty,

so clean the image sensors whenever necessary.

Procedure

(1) Turn off the scanner.

(2) Open the top cover as described in Section 5.1 “Opening and Closing the Top Cover”.

(3) As shown below, wipe off any soiled areas on the transparent contact plates using a soft cloth that has

been moistened with water or a neutral detergent (diluted with water) and ﬁrmly wrung out.

(4) Completely remove any moisture on the transparent contact plates by wiping them off again using a

soft, dry cloth.

(5) Close the top cover as described in Section 5.1 “Opening and Closing the Top Cover”.

Take care not to get your ﬁngers caught in the cover.

Do not use a commercial cleaner for ofﬁce equipment, a glass cleaner, or chemical solvents such as solutions con-

taining alcohol.

Although the glass scanning table is not a maintenance part that requires periodic replacement, it is a consumable

part because its surface may receive slight scratches due to minute particles of dust and other foreign matter. If

document scanning produces unsatisfactory results (unexpected white or black streaks in the data) due to scratch-

es on the glass table or other reasons, please perform the calibration procedure (see Section 5.6, “Calibration”). If

the scanning results do not improve after calibration, the glass table will need to be replaced.

CS500/IS200-UM-251-9370 5-3

5. DAILY MAINTENANCE

Paper sensors

5.4 Cleaning the Paper Sensors

Accumulated dust on the paper sensors may prevent the document from being detected. The sensors must be

cleaned when necessary.

(1) Turn off the scanner.

(2) Open the top cover as described in Section 5.1 “Opening and Closing the Top Cover”.

(3) Wipe the two paper sensors using a cotton swab.

(4) Close the top cover as described in Section 5.1 “Opening and Closing the Top Cover”.

Take care not to get your ﬁngers caught in the cover.

Use a cotton swab or something equally soft to gently wipe the paper sensors. Do not use any chemicals to clean

the sensors.

CS500/IS200-UM-251-9370 5-4

5. DAILY MAINTENANCE

5.5 Removing a Jammed Document

If a document becomes jammed in the scanner during scanning or another operation, immediately turn off

the scanner and then remove the jammed document.

Procedure

(1) Turn off the scanner.

(2) Open the top cover as described in Section 5.1 “Opening and Closing the Top Cover”.

(3) If the document is jammed at the front, remove the document from the inside by pulling it forward.

(4) If the document is jammed at the rear, remove the document from the inside by pulling it toward the rear.

(5) Close the top cover as described in Section 5.1 “Opening and Closing the Top Cover”.

Take care not to get your ﬁngers caught in the cover.

CS500/IS200-UM-251-9370 5-5

5. DAILY MAINTENANCE

5.6 Calibration

Calibrate the scanner if scanning quality is observed to deteriorate, with scanned results such as those

described below:

• The scanned image is distorted

• Areas of uneven color appear in the scanned image

• Other unsatisfactory results (but not including problems related to media quality, such as folds, wrinkling, or

paper curling)

• Handle the calibration sheet with care so that it does not get bent. To prevent soiling, store it in its special storage

box. The calibration sheet cannot be used if it is bent or soiled.

• The calibration sheet is a paper product. Do not attempt to clean it with any type of liquid cleaner.

• The calibration sheet is a consumable item. Replacement sheets can be purchased from your sales representative

or nearest Graphtec vendor.

Preparation and checks

Recommended usage environment

• Monitor: 1024 x 768 pixels, High Color or better resolution

A low-resolution monitor will make it difﬁcult to discern any problem areas.

Launching the Scanner Adjustment Program

(1) Connect the scanner to the PC and switch on the scanner. Switch on the PC.

(2) Install Scanning Master 21+ (OPS112) if it is not already installed.

(3) Click the Start button, then select Programs > Scanning Master 21+ > Scanner Adjustment.

(4) Click Scanner Adjustment to launch the Scanner Adjustment program.

CS500/IS200-UM-251-9370 5-6

5. DAILY MAINTENANCE

Scanner Calibration

Before beginning calibration, clean the transparent contact plates and scanner table surface.

Any dust or dirt on this surface may affect calibration results and resulting image quality.

Check that the calibration sheet is free of any dust or dirt.

The calibration procedure will take some time. Do not switch off the scanner while calibration is underway. Acciden-

tally switching off the scanner may result in damage that requires servicing.

(1) Connect the scanner to the computer. Switch on the scanner, then switch on the PC.

(2) Launch the Scanner Adjustment program (as described earlier).

(3) Select Model Setup on the Scanner menu.

(4) Select the connected scanner and click the OK button.

(5) Select Calibration on the Scanner menu.

(6) Select All in Calibration and click the Execute button.

(7) The following message is displayed. Insert the calibration sheet into the scanner as instructed.

(8) Clicking the OK button begins calibration.

(9) Calibration ends after approximately 10 minutes.

Click the OK button to complete calibration.

CS500/IS200-UM-251-9370 5-7

5. DAILY MAINTENANCE

(10) To check the calibration results, click the Conﬁrm button in the Calibration menu (shown in step (5)

above).

(11) The following message is displayed. Insert the calibration sheet into the scanner as instructed.

(12) Click the OK button to start scanning.

The scanned data is displayed when scanning is complete. Colors may differ slightly for individual

sensors to make it easier to identify problem areas in calibration. This does not indicate a defect.

Check that there are no vertical streaks, such as white patches, in the scanned data.

(Streaks occur when calibration is not performed correctly due to contamination by dust or dirt.)

(13) If the data is normal, calibration is complete.

Click the Close button and exit the Scanner Adjustment Program.

(14) If any abnormal data is observed, specify the problem areas as follows:

Select Speciﬁed Part in Calibration.

(15) The mouse arrow cursor changes to a cross cursor when moved over the data. Click the left mouse

button with the mouse positioned over the streak data. The selected area is shown in blue. Repeat this

procedure for any additional streaks.

Areas that have been selected (shown in blue) can be deselected by clicking the left mouse button

again. To deselect all selected areas, click the Clear button.

(16) Once all required areas have been speciﬁed, remove the calibration sheet and clean the glass and table

surfaces. Check the calibration sheet for dust and dirt, then click the Execute button.

(17) Return to step (10) and verify the calibration results.

CS500/IS200-UM-251-9370 5-8

5. DAILY MAINTENANCE

Cursor lines (red)

Align with the printed lines, then clic

Color Correction

Perform color correction if there is any discrepancy in color in parts of the scanned image even after you

have calibrated the scanner.

(1) Select Color Correction on the Scanner menu.

(2) Click the Scan button.

(3) The following message is displayed. Insert the color correction sheet in the scanner.

Position the color correction sheet so that the red bar in the center of the sheet is centered in the scanner (but with

the printed side down).

(4) Click the OK button to start scanning.

The scanned data is displayed when scanning is complete. Colors may differ slightly for individual

sensors, but this does not indicate a defect.

(5) When the data is displayed, click the Get button.

(6) Click in the center of the color tile indicated by the numbers 1 to 6, in ascending order.

For numbers 1 to 5, click the center of the upper left tile; for number 6, click in the center of the bottom

right tile. Align the cursor crosshairs with the printed lines at the sides of the tile.

• The next reference point to be checked is displayed on the Status bar.

• If you click in error, click the Esc. key to cancel the operation and return to the immediately previous step.

• If you click on the wrong tile, color correction will not be performed correctly and the colors of the image displayed

after color correction will be incorrect.

CS500/IS200-UM-251-9370 5-9

5. DAILY MAINTENANCE

(7) After you have clicked tile number 6, click the Set button.

Click the OK button.

(8) To check the color correction results, click the Conﬁrm button.

(9) The following message is displayed. Insert the color correction sheet in the scanner as instructed.

Position the color correction sheet so that the red bar in the center of the sheet is centered in the scanner (but with

the printed side down).

(10) Click the OK button to start scanning.

After scanning has been completed, an enlarged view of the color-corrected data is displayed.

(11) Click the Fit icon to display the entire image, and check whether there is any discrepancy in color. If

there is no discrepancy, color correction is complete. Click the Close button.

If there is still some color discrepancy after performing Color Correction, repeat steps (6) through (11).

CS500/IS200-UM-251-9370 5-10

6. RECOMMENDED PARTS LIST

No. Part No. Part Name Description Q'ty Remarks

774019603 Data Controller Board CS500

774019604 Data Controller Board CS500PRO

774019601 Data Controller Board IS200

774019602 Data Controller Board IS200PRO 794050001 Data Controller Board CS500-11eN-PRO CS500-11-A Main Board 794020092 Data Controller Board IS200-11eN-PRO IS200-11-A Main Board

774015501 CIS Controller Board 5

794050003 CIS Controller Board (For A version) Use for A version 5 A version

774016502 CIS Power Board 1

794050004 CIS Power Board (For A version) Use for A version 1 A version

774019980 CIS Sensor Assembly, Rank A 5

774019981 CIS Sensor Assembly, Rank B 5

774019982 CIS Sensor Assembly, Rank C 5

774019983 CIS Sensor Assembly, Rank D 5

774019984 CIS Sensor Assembly, Rank E 5

774019985 CIS Sensor Assembly, Rank F 5

774019986 CIS Sensor Assembly, Rank G 5

774019987 CIS Sensor Assembly, Rank H 5

5 500051794 Motor KT60KM06-551 1 6 641300000 Control Panel 3SB CONTROL PANEL 1 7 502210002 Paper Sensor PS-R50L-A 2 8 502211000 Cover Sensor GP1A05A 1 9 500051630 Switching Power Supply Board ZWS75AF-24/J 1

10 314690020 Bearing 6900ZZNXR 4

11 341511001 O Ring 1AP12 208 12 378020021 Drive Belt BELT 60S2M400 1 13 774017027 Contact Glass Assembly 42 1 14 641300130 Drive Roller 43 DRIVE ROLLER 2 15 641301502 Paper Hold-down Roller 5 16 641300102 Pinch Roller PINCH ROLLER G 52 17 641300110 Pinch Roller Shaft SHAFT 26 18 774018010 Front Guide Assembly CS500 19 774019010 Front Guide Assembly IS200

Front Guide Assembly CS5-11 Front Guide Assembly IS2-11

1 CS500 1 CS500PRO 1 IS200 1 IS200PRO 1 CS500 A version 1 IS200 A version

SAME AS CS2000 SAME AS CS2000

1 CS500 only 1 IS200 only

CS500/IS200-UM-251-9370 6-1

7. LIST OF JIGS AND TOOLS

7.1 Jigs

Jigs Adjustments Remarks argos2.X •Downloading system program Firmware (CS500/IS200) OPS112 (Ver. 5.22 or later) •Downloading system program

•Shading (white correction)

•Adjusting feed distance

•Aligning sensor images

•Adjusting offset

•Color correction

Calibration sheet •Shading (white correction)

•Replacing main board

Color correction sheet •Color correction Standard accessory

42-inch adjustment test chart •Adjusting feed distance

•Adjusting offset

•Aligning sensor images

Software supplied with the scanner

(Scanning Master 21+)

Standard accessory

1050 mm x 200 mm

Record measured values between a and

c, b and d, a and b, c and d, a and d, and

b and c.

7.2 Tools

Tools Usage Remarks

Screwdriver

Allen wrench

Needle-nose pliers Colex gauge Adjusting belt tension 200g / 4 mm displacement Multimeter Checking voltage level

Disassembly, reassembly, and other

operations

Large, medium, and small flat blade

screwdrivers and Phillips screwdrivers

7.3 Other

Item Usage Remarks

Water-diluted neutral detergent or

absolute ethanol wiper (cloth) PC

USB cable

Cleaning

Used to determine whether the problem

is caused by the scanner or any other

equipment.

CS500/IS200-UM-251-9370 7-1

8. DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS

Right Side Cover

M4L6 Binding Head Screw

Left Side Cover

M4L6 Binding Head Screw

DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS

8.1 Right Side Cover

Detaching the right side cover

(1) Remove the three M4L6 binding head screws on the right side of the scanner unit.

(2) Detach the right side cover as shown below.

(3) Disconnect the J3 connector from the data power board.

Reattaching the right side cover

(1) Reattach the right side cover in the reverse order in which it was detached.

8.2 Left Side Cover

Detaching the left side cover

(1) Remove the three M4L6 binding head screws on the left side of the scanner unit.

(2) Detach the left side cover as shown below.

CS500/IS200-UM-251-9370 8-1

Reattaching the left side cover

(1) Reattach the left side cover in the reverse order in which it was detached.

8. DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS

M3L14 Cap Screw

M3L10 Cap Screw

Top Cover Assembly

M3L6 Binding Head Screw

Front Guide Assembly

8.3 Top Cover Assembly

Detaching the top cover

(1) Detach the right and left side covers (see Sections 8.1 and 8.2).

(2) Remove the four M3L10 cap screws and the two M3L14 cap screws on both sides of the plate.

(3) Detach the top cover assembly from the scanner unit as shown below.

Reattaching the top cover

(1) Reattach the top cover in the reverse order in which it was detached.

8.4 Front Guide Assembly

Detaching the front guide assembly

(1) Detach the right and left side covers (see Sections 8.1 and 8.2).

(2) Remove the four M3L6 binding head screws holding the front guide assembly from each side.

(3) Detach the front guide assembly as shown below.

Reattaching the front guide assembly

(1) Reattach the front guide assembly in the reverse order in which it was detached.

When reattaching the front guide assembly, make sure that the front guide assembly does not touch the front drive

roller.

CS500/IS200-UM-251-9370 8-2

8. DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS

M3L6 Binding Head Screw

8.5 Rear Cover

Detaching the rear cover

(1) Remove the four M3L6 binding head screws at the back of the scanner unit.

(2) Detach the rear cover.

Reattaching the rear cover

(1) Reattach the rear cover in the reverse order in which it was detached.

When reattaching the rear cover, make sure that the rear cover does not touch the rear drive roller.

CS500/IS200-UM-251-9370 8-3

8. DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS

Belt

M4L6 binding head screws

M3L6WP set screw

Pull

Motor mount

Motor

M4L12 binding

head screw

8.6 Motor

Detaching the motor

(1) Detach the left side cover (see Section 8.2).

(2) Detach the front guide assembly (see Section 8.4).

(3) Disconnect the J4 connector from the data power board.

(4) Remove the two M4L6 binding head screws holding the motor.

(5) Detach the drive belt from the pulleys.

Reattaching the motor

(1) Reattach the motor by reversing the sequence of steps in which it was detached.

(2) Adjust the drive belt tension (see Section 8.9).

Disassembling the motor

(1) Loosen the M3L6WP set screws to detach the motor pulley.

Remove the two silver M4L12 binding head screws holding together the motor and motor mount.

Reassembling the motor

(1) Reassemble the motor by reversing the sequence of steps in which it was disassembled.

CS500/IS200-UM-251-9370 8-4

8. DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS

Belt

M4L6 binding head screws

M3L6WP set screw

Drive roller pulley

Drive roller belt

8.7 Drive Roller Pulley

Detaching the drive roller pulleys

(1) Detach the left side cover (see Section 8.2).

(2) Loosen the two M4L6 binding head screws holding the motor.

(3) Detach the drive belt from the pulleys.

(4) Loosen the M3L6WP set screw to detach the drive roller pulleys.

Reattaching the drive roller pulleys

(1) Reattach the drive roller pulleys by reversing the sequence of steps in which they were detached.

(2) Adjust the belt tension (see Section 8.9).

CS500/IS200-UM-251-9370 8-5

8. DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS

Rear drive roller

Front drive roller

Left side top

cover sensor bracket

M4L6 binding

head screw

Bearing

E-ring

8.8 Drive Rollers

Detaching the front drive roller

(1) Detach the right and left side covers (see Sections 8.1 and 8.2).

(2) Detach the front guide assembly (see Section 8.4).

(3) Detach the drive roller belt and the pulley from the drive roller (see Section 8.7).

(4) Detach the E-ring holding the drive roller.

(5) Detach the two bearings holding both ends of the drive roller.

(6) Remove the two M3L6 binding head screws holding the left side top cover sensor bracket.

(7) Disconnect the left side top cover sensor cable from the connector and then detach the left side top

cover sensor together with the bracket.

(8) Slide the drive roller to the left, lift up the drive roller from the right side, and then detach it.

Detaching the rear drive roller

(1) Detach the right and left side covers (see Sections 8.1 and 8.2).

(2) Detach the rear cover (see Section 8.5).

(3) Detach the drive roller belt and the pulley from the drive roller (see Section 8.7).

(4) Detach the E-ring holding the drive roller.

(5) Detach the two bearings holding both ends of the drive roller.

(6) Slide the drive roller to the left, lift up the drive roller from the right side, and then detach it.

CS500/IS200-UM-251-9370 8-6

8. DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS

Reattaching the drive rollers

(1) Reattach the drive rollers by reversing the sequence of steps in which they were detached.

(2) The front drive roller and the rear drive roller are different.

When installing a drive roller, check the mark on it to make sure that you have the correct one.

Install the drive roller with

this mark at the front.

(3) Adjust the drive belt tension (see Section 8.9).

Install the drive roller with

this mark at the rear.

CS500/IS200-UM-251-9370 8-7

8. DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS

Belt

M4L6 binding head screws

Belt

M4L6 binding head screws

1.6 mm

167 g

Belt

Motor pulley

Drive roller pulley

8.9 Drive Belt

Detaching the drive belt

(1) Detach the left side cover (see Section 8.2).

(2) Loosen the two M4L6 binding head screws holding the motor.

(3) Detach the drive belt from the pulleys.

Reattaching the drive belt

(1) Reattach the drive belt by reversing the sequence of steps in which it was detached.

(2) Adjust the drive belt tension.

Adjusting the drive belt tension

(1) Loosen the two M4L6 binding head screws holding the motor.

(2) Pull the motor in the "A" direction as shown below.

(3) Use the Colex gauge to adjust the belt tension so that the belt displacement is approximately 1.6 mm

when pressed with a force of 167 gf.

(4) Tighten the two M4L6 binding head screws holding the motor.

CS500/IS200-UM-251-9370 8-8

8. DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS

M4L10 binding head screw

Right side top cover sensor

M4L6 binding head screw

M3L6 binding head screw

M3L10 binding head screw

Rear paper detection sensor

Front paper detection sensor

Right side top cover sensor bracket

Left side top cover sensor

Left side top cover sensor bracket

8.10 Top Cover Sensor

Detaching the left side top cover sensor

(1) Detach the right and left side covers (see Sections 8.1 and 8.2).

(2) Detach the front guide assembly (see Section 8.4).

(3) Remove the two M3L6 binding head screws holding the left side top cover sensor bracket.

(4) Disconnect the left side top cover sensor cable from the connector then detach the left side top cover

sensor together with the bracket.

(5) Remove the M4L6 binding head screw holding the left side top cover sensor.

Detaching the right side top cover sensor

(1) Detach the right and left side covers (see Sections 8.1 and 8.2).

(2) Detach the front guide assembly (see Section 8.4).

(3) Disconnect the right side top cover sensor cable from the connector.

(4) Remove the M3L6 binding head screw holding the right side top cover sensor bracket.

(5) Detach the right side top cover sensor together with the bracket.

(6) Remove the M4L10 binding head screw holding the right side top cover sensor.

Reattaching the top cover sensors

(1) Reattach the top cover sensors by reversing the sequence of steps in which they were detached.

CS500/IS200-UM-251-9370 8-9

8. DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS

M4L10 binding head screw

Right side top cover sensor

M4L6 binding head screw

M3L6 binding head screw

M3L10 binding head screw

Rear paper detection sensor

Front paper detection sensor

Right side top cover sensor bracket

Left side top cover sensor

Left side top cover sensor bracket

8.11 Front and Rear Paper Detection Sensors

Detaching the front paper detection sensor

(1) Detach the right and left side covers (see Sections 8.1 and 8.2).

(2) Detach the front guide assembly (see Section 8.4).

(3) Remove the M3L10 binding head screws holding the front paper detection sensor.

(4) Disconnect the front paper detection sensor cable from the connector and then detach the front paper

detection sensor.

Detaching the rear paper detection sensor

(1) Detach the rear cover (see Section 8.5).

(2) Remove the M3L10 binding head screws holding the rear paper detection sensor.

(3) Disconnect the rear paper detection sensor cable from the connector and then detach the rear paper

detection sensor.

Reattaching the paper detection sensors

(1) Reattach the paper detection sensors by reversing the sequence of steps in which they were detached.

CS500/IS200-UM-251-9370 8-10

8. DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS

Flexible Cable

8.12 Control Panel Sheet Switch

Detaching the control panel sheet switch

(1) Detach the right cover (see Section 8.1).

(2) Disconnect the ﬂexible cable from the control panel relay board and then pull off the control panel sheet

switch from the right side cover.

Reattaching the control panel sheet switch

(1) Reattach the new control panel sheet switch in the reverse order in which it was detached.

CS500/IS200-UM-251-9370 8-11

8. DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS

M2L5 binding head screwM2L5 binding head screw

M2L5 binding head screw

8.13 Contact Glass Assembly

Detaching the contact glass assembly

(1) Open the center cover.

(2) Remove the six M2L5 binding head screws holding the front contact glass stopper plate.

(3) Detach the front contact glass stopper plate from the unit.

(4) Remove the six M2L5 binding head screws holding the rear contact glass stopper plate.

(5) Detach the rear contact glass stopper plate from the unit.

(6) Slide the contact glass assembly to the right side, lift up the contact glass from the left side, and then

detach the contact glass assembly from the unit.

Reattaching the contact glass assembly

(1) Reattach the contact glass in the reverse order in which it was detached.

(2) Make sure that each of the CIS assembly surfaces lies ﬂat against the inside of the contact glass

assembly when you reattach the contact glass assembly.

(3) Perform the software adjustment.

When replacing the contact glass assembly, be sure to clean the interior of the image sensor unit and the inside of

the contact glass assembly. A soiled or dusty unit can affect scanning performance.

CS500/IS200-UM-251-9370 8-12

8. DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS

Flexible cableFlexible cable

8.14 CIS (Charge Coupled Device Imaging Sensor) Assembly

Detaching the CIS assembly

(1) Detach the contact glass assembly (see Section 8.13).

(2) Slide each CIS assembly to the left side, lift it up from the right side, and then detach each CIS

assembly.

(3) Disconnect the ﬂexible cable from each CIS assembly and then detach each CIS assembly.

CS500/IS200-UM-251-9370 8-13

8. DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS

CIS sensor holder

Spread a suitable quantity of the silicon grease to these area.

Reattaching the CIS assembly

(1) Reattach each CIS assembly in the reverse order in which it was detached.

(2) Use a CIS sensor of the same rank when replacing a CIS sensor.

CIS sensor rank is indicated on the CIS sensor unit.

If there is no rank shown on the sensor, you had better replace all ﬁve sensors.

(3) Spread a suitable quantity of the silicon grease to the left and right CIS sensor holder and the CIS

sensor shaft.

Spread a suitable quantity of the silicon grease to the left and right CIS sensor shaft.

(4) Perform the software adjustment.

When replacing the CIS assembly, be sure to clean the interior of the image sensor unit and the inside of the

contact glass assembly. A soiled or dusty unit can affect scanning performance.

CS500/IS200-UM-251-9370 8-14

8. DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS

M2L5 binding head screwM2L5 binding head screw

CIS boardCIS board

CableCable

8.15 CIS (Charge Coupled Device Imaging Sensor) Board

Detaching the CIS boards

(1) Detach the contact glass assembly (see Section 8.13).

(2) Detach each CIS assembly (see Section 8.14).

(3) Remove the two M2L5 binding head screws supporting each CIS board.

(4) Disconnect the cables from each CIS board and then detach each CIS board.

Reattaching the CIS boards

(1) Reattach each CIS board in the reverse order in which it was detached.

(2) Prepare corresponded CIS board before replacing the CIS board.

If the model name is CS500-11 or IS200-11 use the CIS board for the CS500-11 or IS200-11.

If the model name is CS500-11-A or IS200-11-A use the CIS board for the CS500-11-A or IS200-11-A.

(3) When you have replaced the CIS boards, perform calibration using the software adjustment.

When replacing the

glass assembly. A soiled or dusty unit can affect scanning performance.

CS500/IS200-UM-251-9370 8-15

CIS boards

, be sure to clean the interior of the image sensor unit and the inside of the contact

CS500/IS200-UM-251-9370 8-16

8. DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS

8.16 Pinch Roller Covers

Detaching the rear pinch roller cover

(1) Remove the two M3L8 binding head screws and the bushes holding the rear pinch roller cover.

M3L8 binding head screw

(2) Remove the three M3L6 binding head screws holding the rear pinch roller cover from the rear of the

scanner.

M3L6 binding head screw

(3) Detach the rear pinch roller cover from the top cover assembly.

CS500/IS200-UM-251-9370 8-17

8. DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS

Detaching the front pinch roller cover

(1) Remove the four M3L8 binding head screws and the bushes holding the front pinch roller cover.

M3L8 binding head screw

(2) Loosen the two M3L6 binding head screws holding the front pinch roller cover holding bracket.

(3) Slide the front pinch roller cover holding bracket to the left and then detach the front pinch roller cover.

Slide the front pinch roller

cover holding bracket to

the left.

Loosen the two M3L8 binding head screws.

Reattaching the pinch roller covers

(1) Reattach the pinch roller covers in the reverse order in which they were detached.

CS500/IS200-UM-251-9370 8-18

8. DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS

8.17 Document Hold-down Rollers

Detaching the document hold-down rollers

(1) Detach the pinch roller covers (see Section 8.16).

(2) Remove the three M3L6 binding head screws holding each document hold-down roller spring plate.

M3L6 binding head screw

Document hold-down roller

Document hold-down roller spring plate

Front pinch roller cover holding bracket

(3) Detach the document hold-down rollers from the top cover assembly.

(4) For the center document hold-down roller, remove the two M3L6 binding head screws holding the front

pinch roller cover holding bracket and then detach the front pinch roller cover holding bracket.

Remove the three M3L6 binding head screws holding the center document hold-down roller spring

plate. Detach the center document hold-down roller from the top cover assembly.

Reattaching the document hold-down rollers

(1) Reattach the document hold-down rollers in the reverse order in which they were detached.

CS500/IS200-UM-251-9370 8-19

8. DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS

8.18 Pinch Roller Units

Detaching the front pinch roller units

(1) Detach the pinch roller covers (see Section 8.16).

(2) Remove the two M3L6 binding head screws holding the four pinch rollers unit assembly.

Detach the four pinch rollers unit assembly from the top cover assembly.

M3L6 binding head screw

Front center pinch rollers unit assembly

(3) Remove the four M3L6 binding head screws holding the center pinch rollers unit assembly.

Detach the center pinch rollers unit assembly from the top cover assembly.

Detaching the rear pinch roller units

(1) Detach the pinch roller covers (see Section 8.16).

(2) Remove the two M3L6 binding head screws holding the four pinch rollers unit assembly.

Detach the four pinch rollers unit assembly from the top cover assembly.

M3L6 binding head screw

Five pinch rollers unit assembly

Four pinch rollers unit assembly

(3) Remove the four M3L6 binding head screws holding the ﬁ ve pinch rollers unit assembly.

Detach the ﬁ ve pinch rollers unit assembly from the top cover assembly.

Reattaching the pinch roller units

(1) Reattach the pinch roller units in the reverse order in which they were detached.

8. DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS

Data power boardData power board

CIS power board

Switching power supply boardSwitching power supply board

Data controller boardData controller board

IEEE1394 boardIEEE1394 board

M2L6 binding head screwM2L6 binding head screw

M3L6 binding head screwM3L6 binding head screw

8.19 IEEE 1394 Board (Onlry for the IEEE1394 model)

Detaching the IEEE 1394 board

(1) Detach the right and left side covers (see Sections 8.1 and 8.2).

(2) Detach the front guide assembly (see Section 8.4).

(3) Remove the two M3L6 binding head screws and the one M2L6 binding head screw holding the IEEE

1394 board.

(4) Detach the IEEE 1394 board from the data controller board.

Reattaching the IEEE 1394 board

(1) Reattach the IEEE 1394 board in the reverse order in which it was detached.

(2) When replacing the IEEE 1394 board, perform the software adjustment to input the MAC address for

CS500/IS200-UM-251-9370 8-20

the IEEE 1394 board (See "Replacing the IEEE 1394 board" in Section 9.3).

8. DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS

M3L6 Flat head screw

M2 Spacer

M3 Spacer

M3L6 binding head screw

USB cover

8.20 Data Controller Board

When replacing the data controller board, perform the software adjustment to obtain the former setting values from

the data controller board.

Detaching the data controller board

(1) Detach the right and left side covers (see Sections 8.1 and 8.2).

(2) Detach the front guide assembly (see Section 8.4).

(3) Detach the IEEE 1394 board (see Section 8.19).

(4) Remove the two M3L6 ﬂat head screws holding the USB cover and then detach the USB cover from the

unit.

(5) Disconnect all the connectors on the data controller board and remove the two M3L6 binding head

screws, the one M2 spacer and the two M3 spacers holding the data controller board.

(6) Detach the data controller board from the unit.

CS500/IS200-UM-251-9370 8-21

8. DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS

Reattaching the data controller board

(1) Reattach the data controller board in the reverse order in which it was detached.

(2) Prepare corresponded the data controller board before replacing the data controller board.

If the model name is CS500-11 or IS200-11 use the data controller board for the CS500-11 or IS200-11.

If the model name is CS500-11-A or IS200-11-A use the data controller board for the CS500-11-A or

IS200-11-A.

(3) Set the DIP switch setting for each model (See "Replacing the Data Controller Board" in Section 9.2).

(4) Perform the software adjustment to input the former setting values or adjust the scanner by software

adjustment. (See "Preparations before Making Adjustments" in Section 10.2)

(5) When replacing the data controller board, write down the MAC address that is shown on the old data

controller board on the new data controller board.

When replacing the data controller board, perform the software adjustment to obtain the former setting values from

data controller board. (See "Preparations before Making Adjustments" in Section 10.2)

CS500/IS200-UM-251-9370 8-22

8. DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS

8.21 Power Board

Detaching the power board

(1) Detach the right and left side covers (see Sections 8.1 and 8.2).

(2) Detach the front guide assembly (see Section 8.4).

(3) Remove the six M3L6 binding head screws holding the power board.

M3L6 binding head screw

(4) Disconnect all the connectors on the power board.

(5) Detach the power board from the unit.

Reattaching the power board

(1) Reattach the power board in the reverse order in which it was detached.

Prepare corresponded the power board before replacing the power board.

If the model name is CS500-11 or IS200-11 use the power board for the CS500-11 or IS200-11.

If the model name is CS500-11-A or IS200-11-A use the power board for the CS500-11-A or IS200-11-A.

CS500/IS200-UM-251-9370 8-23

8. DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS

8.22 Switching Power Supply Board

Detaching the switching power supply board

(1) Detach the right and left side covers (see Sections 8.1 and 8.2).

(2) Detach the front guide assembly (see Section 8.4).

(3) Remove the four M3L6 binding head screws holding the switching power supply board.

M3L6 binding head screw

(4) Disconnect all the connectors on the switching power supply board.

(5) Detach the switching power supply board from the unit.

Reattaching the switching power supply board

(1) Reattach the switching power supply board in the reverse order in which it was detached.

CS500/IS200-UM-251-9370 8-24

9. BOARDS AND ELECTRICAL COMPONENTS

1 2

19 20

1 2

19 20

1 2

19 20

1 2

19 20

1 2

19 20

1 2

19 20

1 2

19 20

1 2

19 20

1 2

19 20

1 2

19 20

GND

RESET

1CH DATA-

1CH DATA+

0CH DATA-

LINK CLK O/P-

0CH DATA+

LINK CLK O/P+

DATA LATCH-

SERIAL DATA-

DATA LATCH+

SERIAL DATA+

SHIFT CLOCK-

MAIN CLOCK-

SHIFT CLOCK+

MAIN CLOCK+

GND

+3.3V

GND

RESET

1CH DATA-

1CH DATA+

0CH DATA-

LINK CLK O/P-

0CH DATA+

LINK CLK O/P+

DATA LATCH-

SERIAL DATA-

DATA LATCH+

SERIAL DATA+

SHIFT CLOCK-

MAIN CLOCK-

SHIFT CLOCK+

MAIN CLOCK+

GND

+3.3V

GND

RESET

1CH DATA-

1CH DATA+

0CH DATA-

LINK CLK O/P-

0CH DATA+

LINK CLK O/P+

DATA LATCH-

SERIAL DATA-

DATA LATCH+

SERIAL DATA+

SHIFT CLOCK-

MAIN CLOCK-

SHIFT CLOCK+

MAIN CLOCK+

GND

+3.3V

GND

RESET

1CH DATA-

1CH DATA+

0CH DATA-

LINK CLK O/P-

0CH DATA+

LINK CLK O/P+

DATA LATCH-

SERIAL DATA-

DATA LATCH+

SERIAL DATA+

SHIFT CLOCK-

MAIN CLOCK-

SHIFT CLOCK+

MAIN CLOCK+

GND

+3.3V

GND

RESET

1CH DATA-

1CH DATA+

0CH DATA-

LINK CLK O/P-

0CH DATA+

LINK CLK O/P+

DATA LATCH-

SERIAL DATA-

DATA LATCH+

SERIAL DATA+

SHIFT CLOCK-

MAIN CLOCK-

SHIFT CLOCK+

MAIN CLOCK+

GND

+3.3V

GND

RESET

1CH DATA-

1CH DATA+

0CH DATA-

LINK CLK O/P-

0CH DATA+

LINK CLK O/P+

DATA LATCH-

SERIAL DATA-

DATA LATCH+

SERIAL DATA+

SHIFT CLOCK-

MAIN CLOCK-

SHIFT CLOCK+

MAIN CLOCK+

GND

+3.3V

GND

RESET

1CH DATA-

1CH DATA+

0CH DATA-

LINK CLK O/P-

0CH DATA+

LINK CLK O/P+

DATA LATCH-

SERIAL DATA-

DATA LATCH+

SERIAL DATA+

SHIFT CLOCK-

MAIN CLOCK-

SHIFT CLOCK+

MAIN CLOCK+

GND

+3.3V

GND

RESET

1CH DATA-

1CH DATA+

0CH DATA-

LINK CLK O/P-

0CH DATA+

LINK CLK O/P+

DATA LATCH-

SERIAL DATA-

DATA LATCH+

SERIAL DATA+

SHIFT CLOCK-

MAIN CLOCK-

SHIFT CLOCK+

MAIN CLOCK+

GND

+3.3V

GND

RESET

1CH DATA-

1CH DATA+

0CH DATA-

LINK CLK O/P-

0CH DATA+

LINK CLK O/P+

DATA LATCH-

SERIAL DATA-

DATA LATCH+

SERIAL DATA+

SHIFT CLOCK-

MAIN CLOCK-

SHIFT CLOCK+

MAIN CLOCK+

GND

+3.3V

GND

RESET

1CH DATA-

1CH DATA+

0CH DATA-

LINK CLK O/P-

0CH DATA+

LINK CLK O/P+

DATA LATCH-

SERIAL DATA-

DATA LATCH+

SERIAL DATA+

SHIFT CLOCK-

MAIN CLOCK-

SHIFT CLOCK+

MAIN CLOCK+

GND

+3.3V

1 2

19 20 D<0>

D<1>

D<2>

D<3>

D<4>

D<5>

D<6>

D<7>

D<8>

D<9>

D<10>

D<11>

D<12>

D<13>

D<14>

D<15>

GND/G

VCC/G

21 22

39 40 IFSEL<0>

INT

DREQ

RESERVE1

RESERVE0

END_P

DACK

RESET

WR<0>

A<1>

A<2>

A<3>

A<4>

A<5>

A<6>

A<7>

A<8>

41 42

59 60 NC

GND/G

VCC/G

RESERVE3

RESERVE2

IFSEL<2>

IFSEL<1>

D<0>

D<1>

D<2>

D<3>

D<4>

D<5>

D<6>

D<7>

D<8>

D<9>

D<10>

D<11>

D<12>

D<13>

D<14>

D<15>

GND/G

VCC/G

IFSEL<0>

INT

DREQ

RESERVE1

RESERVE0

END_P

DACK

RESET

WR<0>

A<1>

A<2>

A<3>

A<4>

A<5>

A<6>

A<7>

A<8>

GND/G

VCC/G

RESERVE3

RESERVE2

IFSEL<2>

IFSEL<1>

SWITCHING POWER SUPPLY

39 40

41 42

59 60

1 2

19 20

21 22

1 2

123

12V

GND5VGND

123

12V

GND5VGND

123

12V

GND5VGND

123

12V

GND5VGND

123

12V

GND5VGND

1 2

GND

OS2

GND

OS1

GND

VCC

GND

LEDCA

LEDB

LEDR

LEDG

GND

12V

GND

OS2

GND

OS1

GND

VCC

GND

LEDCA

LEDB

LEDR

LEDG

GND

12V

GND

OS2

GND

OS1

GND

VCC

GND

LEDCA

LEDB

LEDR

LEDG

GND

12V

GND

OS2

GND

OS1

GND

VCC

GND

LEDCA

LEDB

LEDR

LEDG

GND

12V

GND

OS2

GND

OS1

GND

VCC

GND

LEDCA

LEDB

LEDR

LEDG

GND

12V

1 2

GND

OS2

GND

OS1

GND

VCC

GND

LEDCA

LEDB

LEDR

LEDG

1 2

GND

OS2

GND

OS1

GND

VCC

GND

LEDCA

LEDB

LEDR

LEDG

1 2

GND

OS2

GND

OS1

GND

VCC

GND

LEDCA

LEDB

LEDR

LEDG

1 2

GND

OS2

GND

OS1

GND

VCC

GND

LEDCA

LEDB

LEDR

LEDG

1 2

GND

OS2

GND

OS1

GND

VCC

GND

LEDCA

LEDB

LEDR

LEDG

CIS CONTROL LER BOARD CIS CONTROLLER B OARD

CIS CONTROL LER BOARD CIS CONTROLLER BOA RD CIS CO NTROLLER B OARD

DATA CONTROLLER BOARD

IEEE1394 BOARD

CIS SENSOR

CIS SENSOR CIS SENSOR CIS SENSOR

GND

MTR_RESET

MTR_PULSE

1 2

J3J1

J2 J2

J1 J3 J3 J3

J3J1

J1 J1

J2 J2 J2

J20 J21 J22 J23

J24

DF20F-20DP-1V(59)

DF20F-20DP-1V(59) DF20F-20DP-1V(59)

DF20F-20DP-1V(59)

DF20F-20DP-1V(59) DF20F-20DP-1V(59) DF20F-20DP-1V(59) DF20F-20DP-1V(59)

FH10A-15S-1SH(02)

DF13B-4P-1.25V(21)

FX8C-60P-SV6(22)

J10

FX8C-60S-SV5(22)

GND

3.3V

1 2

GND

3.3V

B10B-PH-SM3-TB

GND/G

PD3

GND/G

PD3

1 2

1 2 GND/G

PD3

J15

DF13B-4P-1.25V

DF13B-2P-1.25V

B10B-PH-SM3-TB

J12

GND

D+

D-

VBUS

1 2

GND

MTR RESET

MTR PULS

123

24V

GND

B4P-VH

J13

DF13-10P-1.25V

POWER BOARD

J10

DF13-4P-1.25V

DF13-4P-1.25V DF13-4P-1.25V

DF13-4P-1.25V

J11

J12

J13

J14

DE20F-10DP-1V(59)

J16

DF13B-3P-1.25V

123 U

B3B-XH-A

J11

UBR44-4N5C10

TPB

TPB*

TPA

TPA*

53462

TO PC

IEEE1394

USB2.0

PW_LD(GR)

PW_LD(OR)

PP_LD(GR)

ER_LD(RED)

LED_GND

FWD SW

SCAN SW

SW_GND

REV SW

STOP SW

1 2

DF13B-11P-1.25V

1 2

PW_LD(GR)

PW_LD(OR)

PP_LD(GR)

ER_LD(RED)

LED_GND

FWD SW

SCAN SW

SW_GND

REV SW

STOP SW

1 2

PW_LD(GR)

PW_LD(OR)

PP_LD(GR)

ER_LD(RED)

LED_GND

FWD SW

SCAN SW

SW_GND

REV SW

STOP SW

1 2

GND

FRNT P_SNSR

GND

REAR P_SNSR

GND

UNIT _SNSR

UNIT_SNSR

GND

BOARD TO BOARD CONNECTOR

J32

DF13B-11P-1.25V

J31

52610-1090

3SB-2POWER

3SB-2DCB

3SB-2IEEE

RELAY BOARD

3SB-2OPR

3SB-2CCB

3SB-2C-13

3SB-2C-1B

3SB-2C-2

3SB-2C-8

3SB-2C-6A

UNIT SENSOR

REAR PAPER

SENSOR

FRONT

PAPER

SENSOR

3SB-2C-10A

AC100 to 240V

3SB-2C-8

3SB-2C-4A

3SB-2C-9A

3SB-2C-16

3SB-2C-6A

STEPPING MOTOR

OPERATION PANEL

12345

24V

GND

1 2

123

4 5GND

9. BOARDS AND ELECTRICAL COMPONENTS

9.1 Wiring Diagrams

9.1.1 Wiring Diagrams (CS500-11,IS200-11)

Overall Conﬁguration

CS500/IS200-UM-251-9370 9-1

CS500/IS200-UM-251-9370 9-2

9. BOARDS AND ELECTRICAL COMPONENTS

Component Layout on the Data Controller Board

USB 2.0 port

J11

J21

J22

J23

J20

J24

J13 J12

DIP switch

J16

CS500/IS200-UM-251-9370 9-3

9. BOARDS AND ELECTRICAL COMPONENTS

Component Layout on the CIS Controller Board

Component Layout on the Power Board

J15

J14

J13

J12

J11

J10

VR1

J30

J20

9. BOARDS AND ELECTRICAL COMPONENTS

CS500/IS200-UM-251-9370 9-4

CS500/IS200-UM-251-9370 9-5

9. BOARDS AND ELECTRICAL COMPONENTS

Component Layout on the IEEE 1394 Board

Upper side

Reverse side

9. BOARDS AND ELECTRICAL COMPONENTS

FAN

POWER SUPPLY

LPS-75-24

AC INLET

MAIN BOARD

CIS

CN4091-18*

CN4091-16*

CN4091-17*

CN4091-21*

CN4025-22*

CN4025-20*

LAN BOARD

POWER BOARD

POWER CONTROL BOARD

KEY RELAY

BOARD

OPERATION PANEL

J1 J3

J20 J21 J22 J23 J24

J401 J901

J501

J307

J302 J304

J306 J305

J402

J902

J303

J301

USB OUT

LAN OUT

CN4091-18*

CIS CIS CIS CIS

J15 J12 J13

J10

J101

J20

J40

J3J2J5

J14 J13 J12 J11 J10

J16

J310

J311

IF SW BOARD

COVER SNS

FEED MOTOR

FRONT REAR

PAPER SNS

3SB-2C-10*

3SB-2C-1*

3SB-2C-1*(-11)/3SB-2C-1*(-06)

3SB-2C-1*

3SB-2C-9*(-11)

3SB-2C-17*

3SB-2C-18*(-11)

3SB-2C-19*(-11)

3SB-2C-20*

FPC

CA450530*

CA450532*

CA450510*

CA4501110* CA4501100*

CA450534*

3SB-2C-31*

3SB-2C-13*

(-11)

3SB-2C-27*

3SB-2C-11*

3SB-2C-22*

3SB-2C-21*

CA450533*

LEFT RIGHT

-06 TYPE ONLY

(-11 only)

3SB-2C-1*(-11)/3SB-2C-1*(-06)

3SB-2C-24*(-06)

3SB-2C-25*(-06)

3SB-2C-26*(-06)

3SB-2C-7*(-11)

3SB-2C-28*(-06)

3SB-2C-32*

(-06)

3SB-2C-2*

(-11)

3SB-2C-29*

(-06)

3SB-2C-6*

(-11)

3SB-2C-30*

(-06)

POW ER SW

CN4091-18*

J1 J3

CN4091-18*

J1 J3

CN4091-18*

J1 J3

9.1.2 Wiring Diagrams (CS500-11-A,IS200-11-A)

CS500/IS200-UM-251-9370 9-6

9. BOARDS AND ELECTRICAL COMPONENTS

9.2 Replacing the Data Controller Board

1. Precautions for replacing the data controller board

(1) Prepare corresponded the data controller board before replacing the data controller board.

If the model name is CS500-11 or IS200-11 use the old type of data controller board.

If the model name is CS500-11-A or IS200-11-A use the new type of data controller board.

(2) Before replacing the data controller board, note the feed correction value, X overlap and Y offset values

currently selected for the scanner, if these values can be checked. (To check these values, follow the

procedure given in "Preparations before Making Adjustments" in Section 10.2.)

(3) Use Scanning Master 21+ to make adjustments.

2. Replacing the data controller board

(1) Before replacing the data controller board, note the feed correction value, X overlap and Y offset values

currently selected for the scanner, if these values can be checked. (To check these values, follow the

steps given in "Preparations before Making Adjustments" in Section 10.2.)

(2) Detach the data controller board (See "Data Controller Board" in Section 8.20).

(3) Write down the MAC address that is shown on the old data controller board on the new data controller

board.

(4) Attach the new data controller board by reversing the sequence of steps in which the old board was

removed.

(5) Set the DIP No.5 and 6 switches to ON on the data controller board.

(6) Initialize all adjustments by turning ON the power while pressing and holding down the STOP and SCAN

keys.

(7) Perform Calibration (white correction). (See "Calibration (white correction)" on p. 10-5.)

(8) Adjust the feed distance. (See "Adjusting feed distance" on p. 10-7.)

(9) Adjust the offset (origin). (See "Adjusting offset (origin)" on p. 10-9.)

(10) Align the sensor images (X overlap, Y offset). (See "Sensor joint alignment" on p. 10-12.)

(11) Perform Color correction (using a color correction sheet). (See "Color correction" on p. 10-15.)

CS500/IS200-UM-251-9370 9-7

9. BOARDS AND ELECTRICAL COMPONENTS

9.3 Replacing the IEEE 1394 Board

(1) After replacing the IEEE 1394 board, you need to input the MAC address to the IEEE 1394 board.

(2) Use Scanning Master 21+ to input the MAC address.

Input the MAC address to the IEEE 1394 board

(1) Use the IEEE 1394 cable to connect the CS500/IS200 and PC. (Disconnect the USB cable from the

scanner at this time.)

(2) Turn on the power for your PC and start OPS112.

(3) When OPS112 starts, follow the steps given below to input the MAC address.

1. Access the "Help" menu and select "About." At this time, a dialog box will appear.

2. Point to the icon in the window and click while pressing and holding down the "Ctrl" key.

3. Click the "OK" button while pressing and holding down the "Shift" key. This makes the status

available for adjustment.

4. Select "Setup ID" from the "Adjust" menu to display the Adjust Scanner window.

5. The following dialog box appears. Input the 10-digit MAC address shown on the data controller

board.

6. Click the "Set" button to register the MAC address.

7. Click the "Close" button to end the adjustment mode.

CS500/IS200-UM-251-9370 9-8

9. BOARDS AND ELECTRICAL COMPONENTS

9.4 Downloading Firmware

This section describes how to download ﬁrmware (system programs) via the USB interface to the ﬂash

memory provided on the data controller board, to which the boot program has been downloaded.

1. Items required to download ﬁrmware

• argos2.X ﬁle (Firmware)

Use version 3.0 or later to the new data controller board.

Use version 2.91 or former to the old data controller board.

• CS500/IS200 scanner

• PC (Windows 2000/XP and an operating environment that provides USB 2.0 compatibility)

• OPS112 (Scanning Master 21+ Ver 5.22 or later)

• USB interface cable

2. Procedure

(1) Use the USB cable to connect the CS500/IS200 and PC.

(2) Turn on the power while pressing and holding down the STOP key, the REVERSE key and the

FORWARD key until the green and orange LED come on the power LED.

(3) Turn on the power for your PC and start OPS112.

(4) When OPS112 starts, follow the steps given below to download the ﬁrmware.

1. Access the "Help" menu and select "About." At this time, a dialog box will appear.

2. Point to the icon in the window and click while pressing and holding down the "Ctrl" key.

3. Click the "OK" button while pressing and holding down the "Shift" key.

This makes the status available for adjustment.

4. Select "Adjust Scanner" from the "Tools" menu to display the Adjust Scanner window.

5. Select "Update Scanner/Firmware" from the "Scan" menu to display the Download dialog box.

(5) Insert the ﬂoppy disk containing the ﬁrmware (ﬁlename: argos2.X) into the ﬂoppy disk drive, click the

"View" button on the Download dialog box, select the ﬂoppy disk, and click the "OK" button.

(6) Click the "Start" button to begin downloading.

(7) After the download is complete, a message will appear. At this time, the paper and error LEDs on the

scanner should start ﬂashing simultaneously.

After conﬁrming this, turn off the power.

CS500/IS200-UM-251-9370 9-9

10. ADJUSTMENTS USING THE SOFTWARE

10.1 Starting the Software

• Ensure that OPS112 (Scanning Master 21+ Ver 5.22 or later) is installed.

(1) Connect the scanner to the PC using a USB cable and switch on the scanner.

(2) Start Windows (OS).

(3) Start OPS112 (SCANNING MASTER 21+).

(4) Select "About" from the "Help" menu.

(5) Click the scanner icon while pressing and holding down the "Ctrl" key.

Next, click the "OK" button while pressing and holding down the "Shift" key.

Icon

(6) Select "Adjust Scanner" from the "Tools" menu.

(7) Select "Yes".

CS500/IS200-UM-251-9370 10-1

10. ADJUSTMENTS USING THE SOFTWARE

(8) When you click the "OK" button in the following window, the Scanner Adjustment window will appear

with the Adjust menu.

CS500/IS200-UM-251-9370 10-2

10. ADJUSTMENTS USING THE SOFTWARE

10.2 Preparations before Making Adjustments

Note the current feed distance adjustment and position adjustment values while making adjustments.

This enables the values to be entered directly from the keyboard to restore the scanner to its previous status

if adjustment fails.

In main board replacement, the time required for adjustment can be reduced by setting the previously noted

feed distance adjustment and position adjustment values. However, for image sensor unit replacement, all

settings must be adjusted, eliminating the need to record the previous values.

Adjustment Procedure

(1) Start Scanning Master 21+. (See p. 10-1.)

(2) Select "Adjust Feed Distance" from the "Adjust" menu.

(3) Click the "Current Value" button and note the value shown in the Feed Adjustment Value box. After

ﬁnishing, click the "Close" button.

(4) Similarly, select "Adjust Position" from the "Adjust" menu and click the "Current Value" button. Note the

values shown in the X Overlap and Y Offset boxes and click the "Close" button.

CS500/IS200-UM-251-9370 10-3

10.3 Preparing a Test Chart

(1) Prepare a 42-inch adjustment test chart.

10. ADJUSTMENTS USING THE SOFTWARE

(2) Make sure that the distances (measured with a glass scale) between the two points in all pairs are

included in the chart in advance. (See the chart shown above.)

<<Tip 1>> Test chart is made of Mylar paper.

For use in normal ofﬁce environments (normal temperatures and humidity levels), you should

only need to measure each distance once.

Make sure that each distance is measured with the utmost accuracy.

<<Tip 2>> Make sure that all staff members using this test chart select the same measurement points.

This chart has been designed with the assumption that the point shown below is used for

measurement.

<<Tip 3>> If the user-speciﬁed paper must be used for adjustments, you should make the measurements

over as long a period of time as possible to obtain good results.

CS500/IS200-UM-251-9370 10-4

10. ADJUSTMENTS USING THE SOFTWARE

10.4 Making Adjustments

Always follow the sequence given below when making adjustments.

1. Calibration (white correction)

2. Feed distance adjustment

3. Position adjustment

Offset adjustment

Sensor joint alignment

4. Color correction

Scanner Calibration

Before beginning calibration, clean the scanner glass and scanner table surface. Any dust or dirt on this

surface may affect calibration results and resulting image quality.

Check that the calibration sheet is free of any dust or dirt.

1. Calibration (white correction)

(1) Connect the scanner to the computer. Switch on the scanner, then switch on the PC.

(2) Start Scanning Master 21+. (See p. 10-1.)

(3) Remove the white calibration sheet (220 x 1070 mm) from its special storage box.

Clean the sensor glass surface and the document hold-down unit.

1070 mm

220 mm

Calibration sheet

(4) Select "Calibration" from the "Adjust" menu.

CS500/IS200-UM-251-9370 10-5

10. ADJUSTMENTS USING THE SOFTWARE

(5) Select All in Calibration and click the Execute button.

(6) The following message is displayed. Insert the calibration sheet into the scanner as instructed.

(7) Click the OK button to start scanning.

The scanned data is displayed when scanning is complete. Colors may differ slightly for individual

sensors to make it easier to identify problem areas in calibration. This does not indicate a defect.

Check that there are no vertical streaks, such as white patches, in the scanned data.

(Streaks occur when calibration is not performed correctly due to contamination by dust or dirt.)

(8) If the data is normal, calibration is complete.

Click the Close button and exit calibration mode.

(9) If any abnormal data is observed, specify the problem areas as follows:

Select Speciﬁed Part in Calibration.

(10) The mouse arrow cursor changes to a cross cursor when moved over the data. Click the left mouse

button with the mouse positioned over the streak data. The selected area is shown in blue. Repeat this

procedure for any additional streaks.

Areas that have been selected (shown in blue) can be deselected by clicking the left mouse button

again. To deselect all selected areas, click the Clear button.

(11) Once all required areas have been speciﬁed, remove the calibration sheet and clean the glass and table

surfaces. Check the calibration sheet for dust and dirt, then click the Execute button.

(12) Return to step (5) and verify the calibration results.

CS500/IS200-UM-251-9370 10-6

10. ADJUSTMENTS USING THE SOFTWARE

2. Feed distance adjustment

(1) Start the software. (See p. 10-1)

(2) Select "Adjust Feed Distance" from the "Adjust" menu.

(3) The following dialog box will appear: Correctly position the 42-inch test chart on the scanner and click

the "Scan" button.

(4) The following dialog box will appear: Click the "Scan" button.

Select the following for "Document Info" and "Scan Settings":

"Document Info" Paper Size: User Size, Width: 1016, Length 1100, Resolution: 600 dpi

Document Type: Black and White

"Scan Settings" Output: Bilevel

CS500/IS200-UM-251-9370 10-7

10. ADJUSTMENTS USING THE SOFTWARE

Measures the distance, based on the scanned image

When actual and theoretical values appear in their respective boxes, you can click the Calculate button to calculate the feed. The calculated feed will appear in this box.

Click this button to specify the correction value for the scanner

Click this button to display the value stored in the scanner

Click this button to display the default value.

Type in the measured distance here.

The following dialog box appears, together with the scanned image.

(5) Type the distance between a and c measured with a glass scale in the "Actual" box.

(6) Click anywhere within the "Theoretical" box and use the crosshairs cursor to click the white corner

indicated by arrow "a" on the scanned image.

(7) Scroll the scanned image to click the white corner indicated by arrow "c" with the crosshairs cursor.

(8) The measured distance appears in the "Theoretical" box. Click the "Calculate" button.

(9) The correction value appears in the "Feed" box.

Click the "Set" button to allow the scanner to store the correction value.

(10) Place the test chart on the scanner again and click the "Scan" button.

(11) Repeat Steps 5 through 7 to perform the following calculations, based on the ﬁgures displayed in the

dialog box.

[ (Theoretical value - Actual value) / Actual value ] x 100%

<< Factory setting >> Conﬁrm that this value is within ±0.05.

<< During servicing >> Conﬁrm that this value is within ±0.07.

The scanner may be defective if the calculated values do not fall within the above ranges.

CS500/IS200-UM-251-9370 10-8

10. ADJUSTMENTS USING THE SOFTWARE

Use the cursor or keys to enter a value to adjust level differences between the image sensors.

Use the cursor or keys to enter the position of the origin.

Values actually used for adjustment Press the Calculate button to calculate these values.

3. Position adjustment

Adjusting offset (origin)

(1) Start the software. (See p. 10-1)

(2) Select "Adjust Position" from the "Adjust" menu.

(3) The following dialog box will appear: Correctly position the offset target chart on the scanner and click

the "Scan" button.

CS500/IS200-UM-251-9370 10-9

Offset target chart

(4) The following dialog box will appear: Click the "Scan" button.

10. ADJUSTMENTS USING THE SOFTWARE

Scan conditions:

"Document Info" Paper Size: User Size, Width: 1016, Length 200, Resolution: 600 dpi

Document Type: Black and White

"Scan Settings" Output: Bilevel

(5) A dialog box appears together with the Scanner window, as shown below.

Click anywhere within the Origin box. When the crosshair cursor appears in the Adjust Scanner window,

click on the dark rectangle at the top left of the Adjust Scanner window with the crosshair cursor.

Click anywhere within the Origin box and enter the coordinates displayed after subtracting 8.

CS500/IS200-UM-251-9370 10-10

10. ADJUSTMENTS USING THE SOFTWARE

6 to 11 pixels

(6) Click the "Check" button, then click the "Set" button. The following dialog box will appear.

Click the "OK" button, then press the " " button while pressing the "Stop" button. Reposition the

42-inch test chart on the scanner.

(7) Click the "Scan" button to redisplay the scanned image. Conﬁrm that the dark rectangle is between 6

and 11 pixels from the window edge.

(8) When the scanned image is between 6 and 11 pixels, you may proceed with sensor joint alignment.

CS500/IS200-UM-251-9370 10-11

10. ADJUSTMENTS USING THE SOFTWARE

Click here first.

Click here next.

Sensor joint alignment (X Overlap, Y Offset)

(1) When continuing with sensor joint alignment after offset adjustment, scroll the adjusted image to display

the portion shown below.

If you start with sensor joint alignment, follow Steps (1) through (4) in "Adjusting offset (origin)" on p.

10-8 to display the scanned image, and scroll to display the portion shown below.

(2) The image appears as shown above, with the left-hand portion of the image misaligned with the right-

hand portion. Click anywhere in the X Overlap box under "2-3." The crosshairs cursor will appear. First

click a position on the left-hand portion, then click the position of the right-hand portion that corresponds

to the position you selected ﬁrst.

(3) Click the "Check" button ﬁrst, then click the "Set" button. Follow the on-screen instruction to place the

42 inches test chart on the scanner again.

(4) Repeat these steps until the left-hand portion is properly aligned with the right-hand portion.

In this task, you need to adjust the X overlap and Y offset at the same time.

See "Tips for Making Fine Adjustments" on the next page if you encounter difﬁculties making ﬁne

adjustments.

(5) Similarly, make adjustments for 3-4, 1-2, and 4-5 in this order.

After ﬁnishing, close all adjustment menu windows. Use the 42-inch test chart to perform a normal

scan, and conﬁrm that the image appears properly.

Image after adjustments

CS500/IS200-UM-251-9370 10-12

10. ADJUSTMENTS USING THE SOFTWARE

(3) (4) (1) (2)

(5) (6)

(8) (10) (12)

(7) (9) (11)

Tips for Making Fine Adjustments

• Two portions of the aligned image become misaligned during adjustments using the crosshairs cursor.

• You wish to move a portion of the image by one pixel.

• You ﬁnd it difﬁcult to ﬁnd whether any portions of the image are misaligned.

• You feel that some portions of the image remain misaligned, despite efforts to correct the alignment.

In these cases, simply type in numbers to make adjustments.

In this section, we will give you a rough idea of what the numbers in the dialog box mean.

Once you become familiar with the meanings of these numbers and know which numbers to type in, you can

make adjustments more accurately and quickly than by using the crosshairs cursor.

Description of the Dialog Box

(1) (2): Origin (Upper Left of Document)

The upper left corner of the scanner image currently being displayed is always set to (0, 0).

The coordinates increase as you move across and down from this point.

(3) (4): X Overlap

These boxes show the numbers of pixels by which sensor 1 and 2 (2 and 3, 3 and 4, 4 and 5) images

overlap. For more overlap, increase these numbers. Reduce these numbers if some portions of images are

missing due to excessive overlap to enable accurate ﬁne adjustments.

<<Handy Tip>> Theoretically, distance accuracy in the direction of sensors (in the X direction) cannot

be corrected, since it is determined based on the calibration and quality of the individual

sensors. However, using the overlaps will make the image appear to be corrected.

In general, use the size change function of the application software to make this adjustment.

In contrast, if the overlaps are not properly adjusted, the product speciﬁcations may not

If your customer requests extreme accuracy and if the size change function does not

produce satisfactory results, you may resort to this technique.

be satisﬁed. Check these values if you receive complaints regarding accuracy in the X

direction.

CS500/IS200-UM-251-9370 10-13

10. ADJUSTMENTS USING THE SOFTWARE

(5) (6): Y Offset

Sensors 1, 3, and 5 are attached 24.5 mm behind sensors 2 and 4 in the direction of the feed.

For this reason, there is always a 24.5 mm difference in the level of the scanned image.

Thus, 24.5 mm/0.0423 mm (1 pixel) = 579 (approx.) appears in these boxes.

In practice, values slightly greater or smaller than the above number will appear due to variations in sensor

position and feed.

Keep in mind that with larger values, sensor 1, 3 and 5 images will move farther up.

<<Handy Tip>> Basically, the physical positions of sensors remain unchanged, and sensors are mounted

with high accuracy. Therefore, if you ﬁnd that a Y offset is signiﬁcantly different from "579",

you may conclude that feed accuracy requires adjustment.

Conversely, if you know that the feed accuracy is correct, you may conclude that the sensor

physical position is incorrect.

You can use the correction value "579" to adjust the feed so that there is no misalignment in

the Y direction. This makes it possible to determine the feed, although this is not completely

accurate. You may use this technique for users who do not demand high accuracy.

(7) (9) (11): Starting Line

The distances (numbers of pixels) from the document sensor to each of the image sensors in the direction of

document feed are displayed in these boxes.

Subtracting value (9) from values (7) and (11) produces values (5) and (6), respectively.

If you change values (5) and (6) and press the "Check" button, values (9) and (11) will be calculated and

changed automatically.

(8) (10) (12): Starting Bit

The image sensors themselves scan areas narrower than the area that can be physically scanned in order to

provide a correction range.

The numbers in these boxes represent the numbers of dots from the positions at which the sensors can start

their scan to those where the sensors actually start the scan.

CS500/IS200-UM-251-9370 10-14

10. ADJUSTMENTS USING THE SOFTWARE

4. Color correction (using a color correction sheet), CS500 only

(1) Prepare the color correction sheet.

(2) Select “Color Correction” from the “Adjust” menu.

(3) Click the Scan button.

(4) The following message is displayed. Insert the color correction sheet in the scanner.

Position the color correction sheet so that the red bar in the center of the sheet is centered in the scanner (but with

the printed side down).

(5) Click the OK button to start scanning.

The scanned data is displayed when scanning is complete. Colors may differ slightly for individual

sensors, but this does not indicate a defect.

(6) When the data is displayed, click the Get button.

CS500/IS200-UM-251-9370 10-15

10. ADJUSTMENTS USING THE SOFTWARE

(7) Click in the center of the color tile indicated by the numbers 1 to 6, in ascending order.

For numbers 1 to 5, click the center of the upper left tile; for number 6, click in the center of the bottom

right tile. Align the cursor crosshairs with the printed lines at the sides of the tile.

• The next reference point to be checked is displayed on the Status bar.

• If you click in error, click the Esc. key to cancel the operation and return to the immediately previous step.

• If you click on the wrong tile, color correction will not be performed correctly and the colors of the image displayed

after color correction will be incorrect.

(8) After you have clicked tile number 6, click the Set button.

Click the OK button.

(9) To check the color correction results, click the Conﬁrm button.

(10) The following message is displayed. Insert the color correction sheet in the scanner as instructed.

Position the color correction sheet so that the red bar in the center of the sheet is centered in the scanner (but with

the printed side down).

CS500/IS200-UM-251-9370 10-16

10. ADJUSTMENTS USING THE SOFTWARE

(11) Click the OK button to start scanning.

After scanning has been completed, an enlarged view of the color-corrected data is displayed.

(12) Click the Fit icon to display the entire image, and check whether there is any discrepancy in color. If

there is no discrepancy, color correction is complete. Click the Close button.

If there is still some color discrepancy after performing Color Correction, repeat steps (7) through (12).

CS500/IS200-UM-251-9370 10-17

11. TROUBLESHOOTING

Cause Checkpoint Remedy

Lamps on the control

panel remain unlit.

The document is not

scanned, although

it is moved to the

scanning position.

The document is not

transported properly.

Confirm that the power switch has been

switched on. Confirm that the power cable is properly

connected. Confirm that the cable is properly connected

to the control device. Confirm that the power outputs (+24 V, +5 V,

+3.3 V) are appropriate. Other Replace the control panel.

Confirm that the PAPER LED is lit. Check the document detection photosensor. Confirm that the USB cable is properly

connected. Confirm that the model setting on the data

controller board is set properly. Confirm that the USB cable is properly

connected within the scanner. Confirm that the appropriate model has been

specified. Other Replace the main control board. Check for foreign objects in the document

scanning section.

11. TROUBLESHOOTING

Switch on the power switch.

Connect the cable properly.

Check the power supplies and replace if

necessary.

Replace the data controller board.

Connect the cable properly.

Set correct DIP switch setting for th

Connect the cable properly.

Use Scanning Master 21+ to specify the

correct scanner model.

Open the center cover and remove foreign

objects.

e model.

The document is

not automatically

returned when the

scan is complete. The scanned data is

completely black.

Confirm that the roller rotates when you

press a control key. Confirm that the feed motor is running. Check for anomalies around the motor. Confirm that +24 V is output. Check the power supply and replace if

Other Replace the control boards.

Confirm that “Front” is selected for “Paper

Control” in Scanning Master 21+. Confirm that the document is properly fed

back.

Confirm that an appropriate white correction

value has been specified. Confirm that the image sensor cables are

properly connected. Confirm that the image sensor LEDs are lit. Check the +5 V power supply and replace it

Confirm that an appropriate value is specified

for “Intensity (Brightness)” in Scanning

Master 21+.

Check for anomalies around the control

boards.

necessary.

Replace the main control board. Select “Front” for “Auto Eject.”

Check for anomalies around the paper feed

section and the motor.

Perform Calibration (white correction).

Confirm that the image sensor cables are

properly connected, with no broken wires.

if it is faulty.

Replace the data controller board.

Replace the image sensors. Adjust “Intensity (Brightness)” in Scanning

Master 21+.

CS500/IS200-UM-251-9370 11-1

Cause Checkpoint Remedy

The scanned drawing

has undesired black

lines.

The scanned drawing

has undesired white

lines.

Part of the scanned

drawing is missing

(the scanned drawing

is horizontally

compressed). Part of the

scanned drawing is

overlapped. The image quality is

poor.

The PC does not

detect the scanner.

When placed on the

scanner, the paper

is moved beyond the

scanning section and

drops to the back of

the scanner.

Clean the scanning glass and replace if

necessary.

Confirm that calibration (white correction)

has been properly performed. Check the document hold-down plate for

stains. Check whether the problem persists after

cleaning and adjustments. Check the scanning glass for dust and

damage. Confirm that calibration (white correction

has been properly performed. Confirm that the sensor X overlaps and Y

offsets are appropriate.

Confirm that the sensor X overlaps and Y

offsets are appropriate.

Check whether the scanning glass is dirty. Use purified water or alcohol to clean the

Confirm that the image resolution is

appropriate. Confirm that the scanner has been turned

on. Confirm that the PC has detected the USB or

IEEE 1394 card properly.

Check the cable for broken wires, shorting,

and bent connector pins. Confirm that the power supply for the

scanner unit functions properly. Use a PC that correctly detects other

scanners to determine whether the problem

is with the PC itself. The paper sensor does not function properly. Clean the paper sensor.

Clean the scanning glass and replace if

necessary.

Clean the image sensors. Perform calibration from the beginning (white

correction). Clean the document hold-down plate.

Replace the image sensors.

Clean the scanning glass and replace if

necessary.

)

Perform calibration from the beginning (white

correction). Align the sensor joints.

Align the sensor joints.

scanning glass. (Do not use chemical

solvents.) Select an appropriate resolution.

Turn on the scanner.

Reattach the USB or IEEE 1394 card, set

it up, and reinstall the USB or IEEE 1394

driver. Replace the cable.

Check the supply voltage and replace the

power supply as necessary. Replace the data controller board or IEEE

1394 board.

(Reinstall the boot program.)

Check the sensor cable for contact with other

cables.

Replace the paper sensor.

11. TROUBLESHOOTING

CS500/IS200-UM-251-9370 11-2

11. TROUBLESHOOTING

Cause Checkpoint Remedy

Paper jam occurs. Check the transfer section for foreign objects. Remove foreign objects. There is a difference

in color density

between the right-

and left-hand

portions of the

document scanned in

grayscale.

The sensor color density has not been

properly corrected.

Adjust color density.

CS500/IS200-UM-251-9370 11-3

Graphtec CS500, IS200 Service manual

Specifications and Main Features

Frequently Asked Questions

User Manual

CONTENTS

1. OVERVIEW

1.1 Features

1.2 Standard Specifications

1.3 External View

2.1 Part Names and Functions

2. PART NAMES AND FUNCTIONS

3. PREPARING TO OPERATE THE SCANNER

3.1 System Requirements

3.2 Connecting the Scanner to a Power Supply

3.3 Connecting the Scanner to a Computer

4. INSTALLING THE SOFTWARE

4.5 Installing the Scanning Master 21+ Application

5. DAILY MAINTENANCE

5.1 Opening and Closing the Top Cover

5.2 Cleaning the Document Hold-Down Unit

5.3 Cleaning the Image Sensors

5.4 Cleaning the Paper Sensors

5.5 Removing a Jammed Document

5.6 Calibration

6. RECOMMENDED PARTS LIST

7. LIST OF JIGS AND TOOLS

7.1 Jigs

7.2 Tools

7.3 Other

8. DISASSEMBLING AND ADJUSTING THE MECHANICAL PARTS

8.1 Right Side Cover

8.2 Left Side Cover

8.3 Top Cover Assembly

8.4 Front Guide Assembly

8.5 Rear Cover

8.6 Motor

8.7 Drive Roller Pulley

8.8 Drive Rollers

8.9 Drive Belt

8.10 Top Cover Sensor

8.11 Front and Rear Paper Detection Sensors

8.12 Control Panel Sheet Switch

8.13 Contact Glass Assembly

8.14 CIS (Charge Coupled Device Imaging Sensor) Assembly

8.15 CIS (Charge Coupled Device Imaging Sensor) Board

8.16 Pinch Roller Covers

8.17 Document Hold-down Rollers

8.18 Pinch Roller Units

8.19 IEEE 1394 Board (Onlry for the IEEE1394 model)

8.20 Data Controller Board

8.21 Power Board

8.22 Switching Power Supply Board

9. BOARDS AND ELECTRICAL COMPONENTS

9.1 Wiring Diagrams

9.1.1 Wiring Diagrams (CS500-11,IS200-11)

9.1.2 Wiring Diagrams (CS500-11-A,IS200-11-A)

9.2 Replacing the Data Controller Board

1. Precautions for replacing the data controller board

2. Replacing the data controller board

9.3 Replacing the IEEE 1394 Board

9.4 Downloading Firmware

2. Procedure

10. ADJUSTMENTS USING THE SOFTWARE

10.1 Starting the Software

10.2 Preparations before Making Adjustments

10.3 Preparing a Test Chart

10.4 Making Adjustments

1. Calibration (white correction)

Scanner Calibration

2. Feed distance adjustment

3. Position adjustment

4. Color correction (using a color correction sheet), CS500 only

11. TROUBLESHOOTING