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Answer
Correct operation of the Craft ROBO has been confirmed for the recommended applications. Operation with
other applications has not been confirmed.
Cause
Solution
The Craft ROBO uses optical sensors to read the registration marks and thereby determine the cutting
position. The error message may be displayed for the following reasons:
•Glossy or laminated media
is used.
•There are lights or other
bright objects located near
the Craft ROBO.
•The loaded media is curled.
•Colored media is used.
•
Registration marks are printed
in a color other than black.
Registration marks may not be read if a printout that easily reflects light is used.
Replace the media.
Registration marks may not be read if a light source exists near the Craft ROBO.
If an error message is displayed, change the installation location.
Registration marks may not be read if the media is curled and raised above the
surface of the working table.
Straighten out the curl and load the media again. If the problem still cannot be
corrected, replace the media.
Registration marks may not be read if media in colors other than white is used.
Be sure to use white media.
Registration marks may not be read unless they are printed in black.
Make sure that the registration marks are printed in black.
Cause Solution
Cause
Cause Solution
Cause Solution
Cause Solution
Cause Solution
Cause Solution
Cause Solution
Media is not cut properly
Problems related to using registration marks, and other problems
Symptom: The protective liner or the carrier sheet is cut along with the media.
Symptom: Media cannot be cut cleanly
Symptom: Thick media cannot be cut.
Symptom: Characters or lines are deformed when a pen is used for drawing.
Symptom: Some areas of the media are not cut. The media is not held in place.
The cutter or ball-point pen
is not correctly mounted in
the plunger holder.
Mount the cutter or ball-point pen correctly in the plunger holder.
Reference: See the Craft ROBO User’s Manual (CD-ROM),
“Fine-tuning and Setting Up the Cutter Pen”.
Symptom: The media jams.
The error message “Registration Mark Reading Failure” is displayed.
Symptom: The error message “Registration Mark Reading Failure” is displayed when
registration marks are used.
Symptom: Some parts of the media remain uncut (not completely cut through).
Symptom: The cut positions are not aligned when registration marks are used.
Question: Can applications other than those supplied with the Craft ROBO be used?
The media (thin paper) is
curled and raised off the
surface of the working table.
Even if the cutting conditions are adjusted correctly and the appropriate blade adjustment cap is selected,
media may not be completely cut, depending on the type of media (thickness, strength, and fiber). This is not
a fault of the Craft ROBO.
(For details on cutting-condition adjustment, please refer to “Media cannot be cut cleanly” above).
Align the media with the top edge of the cutting mat.
The edges of the media will be held in place
Note: Please note that the cutting area will be reduced by approximately 5 mm.
A printout from a laser
printer was used.
Printouts from a laser printer may be distorted by heat before being output,
so that the cut position cannot be adjusted correctly using registration marks.
We recommend using printouts from inkjet printers.
The positions read by the
registration mark sensors do
not match.
The Craft ROBO uses optical sensors to read the registration marks and thereby
determine the cutting position. If the cutting position is not aligned, registration mark
sensor correction is required. Therefore, perform registration mark correction.
Reference: See the Craft ROBO User’s Manual (CD-ROM), “Setting Various Parameters”.
The ball-point pen is not
correctly mounted in the ball
-point pen plunger.
Confirm that the tip of the ball-point pen protrudes 3 mm to 3.5 mm from the
ball-point pen plunger.
Reference: See the Craft ROBO User’s Manual (CD-ROM),
“Fine-tuning and Setting Up the Cutter Pen”.
The blade of the cutter
plunger is worn or chipped.
Replace the cutter blade.
The inside of the cutter
plunger is dirty.
Remove the blade adjustment cap and clean it. If the problem still cannot be
corrected, replace the blade adjustment cap.
Reference: See the Craft ROBO User’s Manual (CD-ROM),
“Fine-tuning and Setting Up the Cutter Pen”.
The length of the blade
protruding from the cutter
plunger is inappropriate.
Select the blade adjustment cap best suited for the media. Adjust the
protruding length of the cutter blade according to the selected blade
adjustment cap (0.1 mm for “blue”, 0.2 mm for “yellow”, and 0.3 mm for “red”).
Perform adjustment so that slight traces are left on the protective liner or the
carrier sheet.
The standoff ring was not
used together with the
carrier sheet when cutting
was performed.
Attach the standoff ring before performing cutting. Attaching the ring has the
effect of increasing the cutting force.
The cutting conditions have
not been adjusted correctly.
Make sure that the media selected for “Media Type” in the Craft ROBO
Controller is the same as that actually used. In addition, insert a check in the
“Adjust Settings” check box and adjust the cutting conditions.
Reference: See the Craft ROBO User’s Manual (CD-ROM),
“Setting Various Parameters”.
The cutting mat is damaged. The media cannot be cut easily. If the symptom occurs again at the same
location, purchase a replacement cutting mat.
The cutting blade protrudes
excessively from the cutter
plunger.
Replace the blade adjustment cap with one that enables a shorter bladeprotruding length
Reference: See “Media cannot be cut cleanly” above.
The blade edge is not
protruding from the cutter
plunger.
Replace the blade adjustment cap with one that enables a longer bladeprotruding length.
Reference: See “Media cannot be cut cleanly” above.
“Pen” is not selected for
“Media Type”.
Select “Pen” for “Media Type” in the Craft ROBO Controller.
Reference: See the Craft ROBO User’s Manual (CD-ROM),
“Setting Various Parameters”.
The media size for the cutting data
is larger than the size of the media
loaded in the Craft ROBO.
Make sure that the media size for the cutting data is the same as the size of
the media loaded in the Craft ROBO.
The cutting conditions are
not adjusted properly.
Make sure that the media selected for “Media Type” in the Craft ROBO
controller is the same as that actually used. In addition, insert a check in the
“Adjust Settings” checkbox followed by “Thick” for the cutting-condition adjustment.
Reference: See the Craft ROBO User’s Manual (CD-ROM), “Setting Various Parameters”.
The cutting conditions are
not adjusted properly.
Make sure that the media selected for “Media Type” in the Craft ROBO
controller is the same as that actually used. In addition, insert a check in the
“Adjust Settings” checkbox followed by “Thin” for the cutting-condition adjustment.
Reference: See the Craft ROBO User’s Manual (CD-ROM), “Setting Various Parameters”.
When You Have Problems…
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