Graphtec ADVANTAGEM8 Users Manual
Advantage M8
Card Printer & Embosser
Operation Manual
MANUAL NO. Advantage M8-UM-153
NBS Technologies Inc.
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Essential Safety Precautions
This operating manual provides the safety precautions and the handling methods required to use the
product. Before using this machine, be sure to read this operating manual for safe and proper
operation. After reading, keep it in a safe place for later reference.
For any questions, contact your distributor.
z This product is designed to emboss/encode/print specified plastic cards. Do not use this for
any other application purposes.
z In this operating manual, items to be especially observed are marked with signs or symbols
for safe and proper use of the product. As they are important contents, be sure to observe
and follow them.
Warning Improper handling may cause death or severe injury.
Caution Improper handling may cause injury or property damage.
Never do this.
Be sure to follow instructions.
Product Handling
Do not overload one electrical outlet by using a power strip and multi-outlet adapter.
It may cause electric shock or fire.
Do not disassemble or modify. It may cause an electric shock or fire.
If it is necessary to remove a cover for maintenance, inspection, cleaning, or repair,
contact your distributor.
Only use with rated voltage and the rated frequency.
Failure to do so may cause an electric shock or fire.
Do not use a damaged power cord or loose outlet.
cause an electric shock or fire.
It ma
Check that the power plug does not have dust before inserting it into the outlet. Every six
months to one year, pull the power plug out of the outlet and inspect the plug for
cleanliness. Dust ma
Used only at altitudes not more than 2000m above sea level.
Used only in non-tropical conditions. (Operating environment Temperature 10 to 32
degrees Celsius/ Humidity 20 to 65% R.H (non-condensing))
Warning
cause an electric shock or fire.
Continued from Product Handling
The Tipper Unit might be hot. To reduce the risk of injury from the heat,
allow the Tipper Unit to cool before touching.
Please take care not to get your hand or finger caught, when you open and close
the upper
Please take care not to get your hand or finger caught in the moving units, when you take
out remaining card or conduct maintenance work. It may cause an injury.
Warning
p
Continued from Product Handling
Do not use a card contaminated with dirt or flaws.
It may cause a breakdown.
Do not wipe with benzene, solvents or thinner. It may cause discoloration or deformation
of this machine. For heavy contaminents, apply dilute mild detergent to a cloth, wring it
thoroughly, then wipe off the contaminents with it, finally wipe with a dry, soft cloth.
Never open the covers of this machine during operation.
It may cause injury.
When not using for a long period, be sure to pull the power plug out of the outlet.
Failure to do so may cause a fire.
When pulling out the power plug, hold the tip of the power plug.
Failure to do so may cause an electric shock.
Product Installation
Avoid installing in direct sunlight or near to a bright light source or a window.
It may interfere with proper operation.
Avoid installing in a place with extremely high temperatures/humidity or a place with rapid
humidity changes. It may cause condensation, resulting in a breakdown or improper
eration.
o
Avoid installing in a dusty place.
It may cause a breakdown.
Avoid installing in a place with heavy vibration.
It may interfere with proper operation.
Avoid installing in a place with an unstable base or a where the surface is not flat place.
It may interfere with proper operation or fall, resulting in injury.
Power supply connection of this product should be done by a technician with necessary
knowledge and qualification. It may cause electric shock or fire.
Ensure a good electrical ground is established.
Failure to do so may cause an electric shock.
Do not insert the power plug into the outlet until the connection is completed.
Only connect cables when the host computer and this machine are turned off.
LAN connector and USB connector are sensitive to ESD.
Connect these communication cables when the machine is powered off.
Caution
Caution
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Continued from Product Installation
Power supply connection of this product should be done by a technician with necessary
knowledge and qualification. It may cause electric shock or fire.
Connect the supplied power cord to the inlet on the back.
Connect the end of the power cord to the switchboard and use it, or use an appropriate plug to install it.
Plug is not included. Please prepare separately the plug which satisfies the laws and regulations of the
country/region where this product is installed.
Card Handling
When connecting a cable, be sure to insert it as far as it will go and lock if a lock function is
equipped.
Install in a place more than 10 cm away from the side wall.
Use the supplied power cord only for this machine.
N
When you are touching the cards, it is recommendable for you to wear gloves. If finger
prints contaminate the surface of the card, it may cause bad print quality. To carry a card it
is recommended that it is held b
Do not put or store cards in a dusty place, a place with high temperatures or near electric
appliances that may emit a strong magnetic field (such as a mobile phone and monitor). It
cause deformation of cards or deletion of magnetic data.
ma
Do not bend the cards or damage the magnetic strip. It may interfere with proper reading
of magnetic information.
Caution
L
GND
The wire covering color is either 1 or 2.
Caution
its edges.
L N GND
1 Brown Blue
2 Black White Green
Green/
Yellow
Federal Communications Commission (FCC)
Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference, in which case the user will be required to correct
the interference at his own expense.
Caution
Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Industry Canada(IC)
Statement
This device contains license-exempt transmitter(s)/ receiver(s) that comply with Innovation, Science and
Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two
conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of
the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR
d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de
licence. L’exploitation est autorisée aux deux conditions suivantes :
1. L’appareil ne doit pas produire de brouillage;
2. L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en
compromettre le fonctionnement.
Caution:
Exposure to Radio Frequency Radiation. The installer of this radio equipment must ensure that the antenna
is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general
population; consult Safety Code 6, obtainable from Health Canada’s website www.hc-sc.gc.ca.
Exposition à des radiations de fréquences radio. Cet appareil émettant des ondes radio, l'installateur doit
s'assurer que l'antenne est positionnée ou orientée de telle sorte que l'appareil émette des champs RF ne
dépassant pas les limites recommandées par Santé Canada pour le grand public; consultez Code de
sécurité 6, disponible à Santé Canada ou sur leur site web www.hc-sc.gc.ca.
Table of contents
Essential Safety Precautions
Product Handling
Product Installation
Card Handling
Contents of the package ············································································································ 1
Name of Each Part ··················································································································· 2
Front ·································································································································· 2
Back ·································································································································· 2
Inside of Front Cover ············································································································· 3
Inside of Top Cover ··············································································································· 3
Inside of Right side door ········································································································· 4
Preparation before Use ············································································································· 5
Installation and connection of the main body ·············································································· 5
Card setting ························································································································· 6
How to use the machine ·········································································································· 10
Setting and Checking the IP Address ······················································································ 10
Card Issuing ······················································································································ 1 1
Exchange of Thermal Transfer Ribbon ···················································································· 12
Exchanging Tipper Foil ········································································································ 14
Exchanging Indent Film ········································································································ 18
Picking up cards from Output Stacker ····················································································· 21
Picking up cards from Reject Stacker ······················································································ 22
Eco mode ·························································································································· 23
Error Message ······················································································································ 24
Error during standby ············································································································ 24
Consumable error ··············································································································· 25
Error during operation ·········································································································· 26
Error and warning during printing or encoding operation ····························································· 28
Error Reset ··························································································································· 30
Removing the card remaining in Input Hopper ·········································································· 30
Removing the card remaining in Main Transfer Unit ··································································· 32
Removing the card remaining in Print /Encode Unit ··································································· 35
Removing the card remaining in Vertical Rotation Unit ································································ 39
Removing the card remaining in Carriage Unit ·········································································· 40
Removing the card remaining in Emboss Unit ··········································································· 42
Removing the card remaining in Card Insertion/Exit Slot ····························································· 45
Cleaning ······························································································································ 46
Cleaning Thermal Print Head ································································································ 46
Washing Cleaning Roller ······································································································ 49
Cleaning Card transfer rollers ································································································ 52
Specifications ························································································································ 54
General Specifications ········································································································· 54
Embosser Specifications ······································································································ 55
Encoder Specifications ········································································································· 55
Printer Specifications ··········································································································· 55
Restriction of Usable card ····································································································· 55
User environment ··············································································································· 56
Contents of the package
The package contains the following items.
(Please contact your dealer if you cannot find anything.)
Cover key (2 pieces x 3) Cassette key (2 pieces x 2)
Main Body Weight (6 pieces)
Reel hardware for tipper Tipper Foil Thermal Transfer Ribbon
(with paper core)
Indent Cassette Indent film Indent film empty core
Cleaning Roller Power cable CD (Operation Manual (pdf))
.
1
Name of Each Part
Front
Card
Insertion /Exit
Slot
Front Cover
Back
Circuit
Breaker
Power Switch
Top Cover
Main display
Right side door
LAN
Connector
USB
Connector
AC Inlet
2
Inside of Front Cover
Output Stacker Unit
Input Hopper
Inside of Top Cover
Print /Encode Unit
Hopper Cassettes
Print /Encode Unit display
Reject Stacker Unit
Tipper Unit
3
Inside of Right side door
Vertical Rotation unit
Emboss Unit
Main Transfer Unit
（* Elevator part to be
called “Carrier” in
this manual.)
Carriage Unit
（* Transfer unit to carry a card to the
Vertical Rotation unit, Emboss
Unit and Tipper Unit to be called
“Carriage” in this manual.）
4
Preparation before Use
For installation, please read “Product Installation” in this document in advance.
Installation and connection of the main body
1. Place the main body on the installation space.
2. Install the Tipper Foil according to the procedure “Exchanging Tipper Foil” on page 14.
3. Connect the host computer and the main body with connection cable.
4. Connect the power cord to the AC inlet and AC outlet.
Caution
・ Communication connectors (LAN, USB) are very sensitive to static electricity.
You should turn off the power before you connect or remove the cables on the rear
side to protect the machine against the static electricity.
5. Install the ribbon according to the procedure “Exchange of Thermal Transfer Ribbon” on page 12.
AC Inlet
LAN
Connector
USB
Connector
5
Card setting
Reference
• Front Cover of the main body can only be opened by unlocking both the physical cover
key and electrical lock.
• For unlocking the electrical lock, you need to connect a LAN cable and run application
software.
1. Turn the power ON.
Unlock the Front cover with the application software and the key turning clockwise. When the Front
Cover is opened, the buzzer will beep, and the following error message will be indicated on the Main
display.
CV401 Front
Reference
• After unlocking the electrical lock, the Front Cover must be opened promptly.
If the Front Cover is left closed for a while, it will be locked by the electrical lock
automatically.
Front Cover
6
2. Pull out the Hopper Cassette from the main body.
3. Open the Hopper cover by turning the Hopper cassette key clockwise.
7
Turn the hopper cassette key clockwise.
Open the Hopper Cover.
4. Before putting cards into the hopper, they
must be separated to prevent them from
sticking to each other. Then place the cards
into the desired Hoppers. Place a weight on
top of the cards. Close the Hopper cover
and lock by turning the cassette key
counterclockwise.
Each Hopper can hold a maximum of 50
cards.
Please refer to the Illustration inside of the
cassette to find card setting direction.
Placing the cards in an extremely skew
or acute angle may interfere with proper
card seating and cause card jams.
Set the cards on the sensor pin softly
while keeping them horizontally.
Sensor pin
If the edge of a card is out of the Gate, it may cause card jams. In this case, please remove all cards
from the cassette temporally and reseat them according to the step 4 as above.
Max 50
Weight
Max 50 Max 50
Card
NG
OK
8
Bad setting example
NG
Card
5. Insert the cassette into the main body until it clicks. Close the Front Cover to lock with the key.
• After separating the cards to prevent them from sticking to each other , check that there is
no foreign object in the input hopper, then place the cards into the cassette.
Card comes out of the Gate
Caution
Gate
Good setting example
OK
Card is placed in cassette properly
• If you see a card edge at the gate, all cards must be taken out from the cassette and
reseated again.
9
How to use the machine
Setting and Checking the IP Address
For issuing the cards, this product requires being connected to a host computer by LAN and USB.
To connect to a LAN, you need to set up an IP address.
How to check the existing IP address is described as follows.
1. Turn the power OFF, then open the Right side door by turning the key clockwise.
2. While pushing down on the Indent Cassette, turn the power ON.
3. When the buzzer starts beeping, release
the Indent Cassette.
4. The IP address, Subnet mask, and
Gateway will be displayed on the Main
display scrolling every two seconds
repeatedly.
Push the Indent Cassette downward.
Ixxx.xxx.xxx.xxx
Sxxx.xxx.xxx.xxx
Gxxx.xxx.xxx.xxx
While getting an IP address from DHCP server, the Main display shows as follow.
Please wait...
After received IP address, the address is indicated on the Main display.
5. Close the Right side door and lock by the key, then turn the power OFF.
Displayed IP address
Displayed Subnet mask
Displayed Gateway
10
Card Issuing
1. Turn the power ON after connecting the power cable and the communication cables.
2. The following message will be indicated on the Main display.
TP Warm-up xx%
(Warming up is not completed when using Tipper.)
Not initialized
(Warming up is completed when using Tipper, or not using Tipper.)
3. Initialization triggered by the host computer.
Initializing...
(During initialization)
4. When initialization is completed, the message will be changed.
Issuing Mode
5. When received Issuing data from the host computer, Issuing operation is started.
Card Issuing
6. Issued card will be stored in the Card Stacker or ejected to the Card Insertion/Exit Slot.
7. Error card will be transferred to the Reject Box.
Reference
• If any error is detected during initialization, an error message is indicated on the Main
display.
Please refer to “Error message” in this manual about the details and its measures.
Caution
• Do not insert a card or cover the Card Insertion/Exit Slot during the operation.
• If you open the Front cover, Side door, or the Top cover during the operation, it will stop
issuing the card. Do not reuse the canceled card because the data was not be
processed correctly. You can restart the machine by turning off and on.
• In the case when the machine got turned off because of power failure or other reasons,
open the Front cover to remove the Hopper cassette. Make sure that the card does not
come out from the rear side of the Hopper cassette, and then turn on the machine
again.
11
Exchange of Thermal Transfer Ribbon
1. Unlock the Top Cover by turning the key clockwise during the power ON, and then open the Top Cover.
The buzzer will beep, and the following error message will be indicated on the Main display.
CV402 Top / Side
2. Push the Print /Encode Unit Cover Open Button to open the cover.
3. Detach the Thermal Transfer Ribbon from the Print /Encode Unit.
Turn this key clockwise.
Print /Encode Unit Cover Open Button
Open Top Cover.
Open Print /Encode Unit cover. Print /Encode Unit
12
4. Install new Thermal Transfer Ribbon as shown in the picture below, and remove the slack of the ribbon.
Unused side Used side
5. Close the Print/Encode Unit cover until it clicks.
6. Push the RIBBON SET button.
7. Close the Top Cover, and then lock the Top Cover key.
“RIBBON SET” button
Caution
• Be sure to push the "RIBBON SET" button after installing a new ribbon. Otherwise, a print
failure will occur.
• Be sure to remove the slack of the Thermal Transfer Ribbon before closing the cover. The slack
will adversely affect the print quality.
Turn the unused side of the ribbon
counter-clockwise to remove the slack
Thermal Transfer Ribbon
13
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