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Grandstream Networks UCM6102, UCM6104, UCM6108, UCM6116 User Manual

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Page 1
Grandstream Networks, Inc.
UCM6100 Series IP PBX User Manual
Page 2
Firmware Version 1.0.9.26
Page 1 of 305
UCM6100 Series IP PBX User Manual
Table of Content
GNU GPL INFORMATION ........................................................................ 16
CHANGE LOG ......................................................................................... 17
FIRMWARE VERSION 1.0.9.26 .......................................................................................................... 17
FIRMWARE VERSION 1.0.9.25 .......................................................................................................... 17
FIRMWARE VERSION 1.0.9.23 .......................................................................................................... 17
FIRMWARE VERSION 1.0.8.12 .......................................................................................................... 18
FIRMWARE VERSION 1.0.7.11 .......................................................................................................... 19
FIRMWARE VERSION 1.0.6.11 .......................................................................................................... 20
FIRMWARE VERSION 1.0.6.10 .......................................................................................................... 20
FIRMWARE VERSION 1.0.5.19 .......................................................................................................... 21
FIRMWARE VERSION 1.0.5.14 .......................................................................................................... 21
FIRMWARE VERSION 1.0.4.7 ............................................................................................................ 21
FIRMWARE VERSION 1.0.3.13 .......................................................................................................... 22
FIRMWARE VERSION 1.0.2.21 .......................................................................................................... 22
FIRMWARE VERSION 1.0.1.22 .......................................................................................................... 23
WELCOME ............................................................................................... 25
PRODUCT OVERVIEW ............................................................................ 27
FEATURE HIGHTLIGHTS ................................................................................................................... 27
TECHNICAL SPECIFICATIONS ......................................................................................................... 28
INSTALLATION ........................................................................................ 31
EQUIPMENT PACKAGING ................................................................................................................. 31
CONNECT YOUR UCM6100 .............................................................................................................. 31
CONNECT THE UCM6102 ........................................................................................................... 31
CONNECT THE UCM6104 ........................................................................................................... 32
CONNECT THE UCM6108 ........................................................................................................... 33
CONNECT THE UCM6116 ........................................................................................................... 34
SAFETY COMPLIANCES ................................................................................................................... 35
WARRANTY ........................................................................................................................................ 35
GETTING STARTED ................................................................................ 37
USE THE LCD MENU ......................................................................................................................... 37
USE THE LED INDICATORS .............................................................................................................. 39
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USE THE WEB GUI ............................................................................................................................ 40
ACCESS WEB GUI ...................................................................................................................... 40
WEB GUI CONFIGURATIONS ..................................................................................................... 41
WEB GUI LANGUAGES ............................................................................................................... 42
SAVE AND APPLY CHANGES ..................................................................................................... 42
MAKE YOUR FIRST CALL .................................................................................................................. 43
SYSTEM SETTINGS ................................................................................ 45
USER MANAGEMENT ........................................................................................................................ 45
USER PRIVILEGES ..................................................................................................................... 45
CREATE NEW WEB UI USER ..................................................................................................... 46
USER PORTAL ............................................................................................................................. 48
CONCURRENT MULTI-USER LOGIN ......................................................................................... 49
OPERATION LOG ........................................................................................................................ 49
CHANGE BINDNG EMAIL ........................................................................................................... 51
NETWORK SETTINGS ....................................................................................................................... 52
BASIC SETTINGS ........................................................................................................................ 52
802.1X .......................................................................................................................................... 59
STATIC ROUTES.......................................................................................................................... 60
PORT FORWORDING (UCM6102 ONLY) ................................................................................... 63
DDNS SETTINGS ......................................................................................................................... 65
FIREWALL ........................................................................................................................................... 66
STATIC DEFENSE ....................................................................................................................... 66
DYNAMIC DEFENSE ................................................................................................................... 69
FAIL2BAN ..................................................................................................................................... 70
CHANGE PASSWORD ....................................................................................................................... 71
LDAP SERVER .................................................................................................................................... 71
LDAP SERVER CONFIGURATIONS ........................................................................................... 72
LDAP PHONEBOOK .................................................................................................................... 73
LDAP CLIENT CONFIGURATIONS ............................................................................................. 77
HTTP SERVER .................................................................................................................................... 79
EMAIL SETTINGS ............................................................................................................................... 79
TIME SETTINGS ................................................................................................................................. 80
AUTO TIME UPDATING ............................................................................................................... 80
SET TIME MANUALLY ................................................................................................................. 82
OFFICE TIME ............................................................................................................................... 83
HOLIDAY ...................................................................................................................................... 84
NTP SERVER ...................................................................................................................................... 86
RECORDINGS STORAGE .................................................................................................................. 87
LOGIN TIMEOUT SETTINGS ............................................................................................................. 89
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PROVISIONING ....................................................................................... 91
OVERVIEW ......................................................................................................................................... 91
CONFIGURATION ARCHITECTURE FOR END POINT DEVICE ...................................................... 91
AUTO PROVISIONING SETTINGS .................................................................................................... 92
DISCOVERY ........................................................................................................................................ 95
GLOBAL CONFIGURATION ............................................................................................................... 96
GLOBAL POLICY ......................................................................................................................... 96
GLOBAL TEMPLATES ............................................................................................................... 104
MODEL CONFIGURATION ............................................................................................................... 106
MODEL TEMPLATES ................................................................................................................. 106
MODEL UPDATE ........................................................................................................................ 108
DEVICE CONFIGURATION .............................................................................................................. 109
CREATE NEW DEVICE .............................................................................................................. 109
MANAGE DEVICES ................................................................................................................... 110
SAMPLE APPLICATION .................................................................................................................... 116
EXTENSIONS ......................................................................................... 121
CREATE NEW USER ........................................................................................................................ 121
CREATE NEW SIP EXTENSION ............................................................................................... 121
CREATE NEW IAX EXTENSION ............................................................................................... 127
CREATE NEW FXS EXTENSION .............................................................................................. 131
BATCH ADD EXTENSIONS .............................................................................................................. 136
BATCH ADD SIP EXTENSIONS ................................................................................................ 136
BATCH ADD IAX EXTENSIONS ................................................................................................ 139
SEARCH AND EDIT EXTENSION .................................................................................................... 141
EXPORT EXTENSIONS .................................................................................................................... 143
IMPORT EXTENSIONS..................................................................................................................... 143
EMAIL TO USER ............................................................................................................................... 144
TRUNKS ................................................................................................. 147
ANALOG TRUNKS ............................................................................................................................ 147
ANALOG TRUNK CONFIGURATION ........................................................................................ 147
PSTN DETECTION .................................................................................................................... 150
VOIP TRUNKS .................................................................................................................................. 153
DIRECT OUTWARD DIALING (DOD) ........................................................................................ 164
SLA STATION ........................................................................................ 167
CREATE/EDIT SLA STATION ........................................................................................................... 167
SAMPLE CONFIGURATION ............................................................................................................. 168
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CALL ROUTES ...................................................................................... 171
OUTBOUND ROUTES ...................................................................................................................... 171
INBOUND ROUTES .......................................................................................................................... 173
INBOUND RULE CONFIGURATIONS ....................................................................................... 174
INBOUND ROUTE: PREPEND EXAMPLE ................................................................................ 175
BLACKLIST CONFIGURATIONS ............................................................................................... 176
CONFERENCE BRIDGE ........................................................................ 179
CONFERENCE BRIDGE CONFIGURATIONS .......................................................................... 179
JOIN A CONFERENCE CALL .................................................................................................... 181
INVITE OTHER PARTIES TO JOIN CONFERENCE ................................................................. 181
DURING THE CONFERENCE ................................................................................................... 182
RECORD CONFERENCE .......................................................................................................... 183
IVR ......................................................................................................... 185
CONFIGURE IVR .............................................................................................................................. 185
CREATE CUSTOM PROMPT ........................................................................................................... 187
RECORD NEW CUSTOM PROMPT .......................................................................................... 187
UPLOAD CUSTOM PROMPT .................................................................................................... 188
LANGUAGE SETTINGS FOR VOICE PROMPT .................................... 189
DOWNLOAD AND INSTALL VOICE PROMPT PACKAGE ............................................................... 189
VOICEMAIL ............................................................................................ 191
CONFIGURE VOICEMAIL ................................................................................................................ 191
ACCESS VOICEMAIL ....................................................................................................................... 192
VOICEMAIL EMAIL SETTINGS ........................................................................................................ 193
CONFIGURE VOICEMAIL GROUP .................................................................................................. 194
RING GROUP ......................................................................................... 197
CONFIGURE RING GROUP ............................................................................................................. 197
REMOTE EXTENSION IN RING GROUP ........................................................................................ 199
PAGING AND INTERCOM GROUP ....................................................... 203
CONFIGURE PAGING/INTERCOM GROUP .................................................................................... 203
CALL QUEUE ........................................................................................ 205
CONFIGURE CALL QUEUE ............................................................................................................. 205
EXTENSION GROUPS ........................................................................... 209
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CONFIGURE EXTENSION GROUPS .............................................................................................. 209
USING EXTENSION GROUPS ......................................................................................................... 210
PICKUP GROUPS .................................................................................. 211
CONFIGURE PICKUP GROUPS ...................................................................................................... 211
CONFIGURE PICKUP FEATURE CODE.......................................................................................... 211
MUSIC ON HOLD ................................................................................... 213
FAX/T.38 ................................................................................................ . 215
CONFIGURE FAX/T.38 ..................................................................................................................... 215
SAMPLE CONFIGURATION TO RECEIVE FAX FROM PSTN LINE ............................................... 216
SAMPLE CONFIGURATION FOR FAX-TO-EMAIL .......................................................................... 218
ASTERISK MANAGER INTERFACE (RESTRICTED ACCESS) ............ 219
BUSY CAMP-ON .................................................................................... 221
FOLLOW ME .......................................................................................... 223
ONE-KEY DIAL ...................................................................................... 225
DISA ....................................................................................................... 227
CALLBACK FEATURE .......................................................................... 229
BLF AND EVENT LIST ........................................................................... 231
BLF .................................................................................................................................................... 231
EVENT LIST ...................................................................................................................................... 231
DIAL BY NAME ...................................................................................... 235
DIAL BY NAME CONFIGURATION................................................................................................... 235
ACTIVE CALLS AND MONITOR ........................................................... 239
ACTIVE CALLS STATUS .................................................................................................................. 239
HANG UP ACTIVE CALLS ................................................................................................................ 240
CALL MONITOR ................................................................................................................................ 240
CALL FEATURES .................................................................................. 243
FEATURE CODES ............................................................................................................................ 243
CALL RECORDING ........................................................................................................................... 247
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CALL PARK ....................................................................................................................................... 248
PARK A CALL ............................................................................................................................. 248
RETRIEVE THE PARKED CALL ................................................................................................ 248
ENABLE SPY .................................................................................................................................... 248
INTERNAL OPTIONS ............................................................................. 251
INTERNAL OPTIONS/GENERAL ..................................................................................................... 251
INTERNAL OPTIONS/JITTER BUFFER ........................................................................................... 253
INTERNAL OPTIONS/RTP SETTINGS ............................................................................................ 253
INTERNAL OPTIONS/PORTS CONFIG ........................................................................................... 254
INTERNAL OPTIONS/STUN MONITOR ........................................................................................... 256
INTERNAL OPTIONS/PAYLOAD ...................................................................................................... 256
IAX SETTINGS ....................................................................................... 257
IAX SETTINGS/GENERAL................................................................................................................ 257
IAX SETTINGS/REGISTRATION ...................................................................................................... 257
IAX SETTINGS/STATIC DEFENSE .................................................................................................. 258
SIP SETTINGS ....................................................................................... 259
SIP SETTINGS/GENERAL ................................................................................................................ 259
SIP SETTINGS/MISC ........................................................................................................................ 260
SIP SETTINGS/SESSION TIMER ..................................................................................................... 260
SIP SETTINGS/TCP AND TLS .......................................................................................................... 261
SIP SETTINGS/NAT .......................................................................................................................... 262
SIP SETTINGS/TOS.......................................................................................................................... 263
VALUE-ADDED FEATURES .................................................................. 265
FAX SENDING .................................................................................................................................. 265
ANNOUNCEMENTS CENTER ......................................................................................................... 266
ANNOUNCEMENTS CENTER SETTINGS ............................................................................... 266
GROUP SETTINGS .................................................................................................................... 267
STATUS AND REPORTING ................................................................... 269
PBX STATUS ..................................................................................................................................... 269
TRUNKS ..................................................................................................................................... 269
EXTENSIONS ............................................................................................................................. 270
QUEUES ..................................................................................................................................... 271
CONFERENCE ROOMS ............................................................................................................ 272
INTERFACES STATUS............................................................................................................... 273
PARKING LOT ............................................................................................................................ 274
SYSTEM STATUS ............................................................................................................................. 275
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GENERAL ................................................................................................................................... 275
NETWORK ................................................................................................................................. 275
STORAGE USAGE ..................................................................................................................... 276
RESOURCE USAGE .................................................................................................................. 277
SYSTEM EVENTS ............................................................................................................................ 277
ALERT EVENTS LIST ................................................................................................................ 277
ALERT LOG ................................................................................................................................ 279
ALERT CONTACT ...................................................................................................................... 281
CDR ................................................................................................................................................... 281
DOWNLOADED CDR FILE ........................................................................................................ 284
STATISTICS ................................................................................................................................ 285
RECORDING FILES ................................................................................................................... 286
API CONFIGURATION ............................................................................................................... 287
UPGRADING AND MAINTENANCE ...................................................... 289
UPGRADING ..................................................................................................................................... 289
UPGRADING VIA NETWORK .................................................................................................... 289
UPGRADING VIA LOCAL UPLOAD ........................................................................................... 290
NO LOCAL FIRMWARE SERVERS ........................................................................................... 292
BACKUP ............................................................................................................................................ 292
BACKUP/RESTORE ................................................................................................................... 292
DATA SYNC ................................................................................................................................ 294
RESTORE CONFIGURATION FROM BACKUP FILE ............................................................... 295
CLEANER .......................................................................................................................................... 296
RESET AND REBOOT ...................................................................................................................... 298
SYSLOG ............................................................................................................................................ 298
TROUBLESHOOTING ...................................................................................................................... 299
ETHERNET CAPTURE .............................................................................................................. 299
IP PING ....................................................................................................................................... 300
TRACEROUTE ........................................................................................................................... 300
ANALOG RECORD TRACE ....................................................................................................... 301
SERVICE CHECK ...................................................................................................................... 302
REMOTE ACCESS ............................................................................................................................ 302
SSH ACCESS ............................................................................................................................. 302
EXPERIENCING THE UCM6100 SERIES IP PBX ................................. 305
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Table of Tables
UCM6100 Series IP PBX User Manual
Table 1: Technical Specifications................................................................................................................. 28
Table 2: UCM6102/UCM6104 Equipment Packaging ................................................................................. 31
Table 3: LCD Menu Options ........................................................................................................................ 38
Table 4: UCM6102/UCM6104 LED INDICATORS ...................................................................................... 39
Table 5: UCM6108/UCM6116 LED INDICATORS ...................................................................................... 40
Table 6: User Management - Create New User .......................................................................................... 47
Table 7: Operation Log Column Header ..................................................................................................... 50
Table 8: Change Binding Email option ........................................................................................................ 52
Table 9: UCM6102 Network Settings->Basic Settings ................................................................................ 52
Table 10: UCM6104 Network Settings->Basic Settings .............................................................................. 54
Table 11: UCM6108/UCM6116 Network Settings->Basic Settings ............................................................. 56
Table 12: UCM6100 Network Settings->802.1X ......................................................................................... 60
Table 13: UCM6100 Network Settings->Static Routes ............................................................................... 61
Table 14: UCM6102 Network Settings->Port Forwarding ........................................................................... 63
Table 15: UCM6100 Firewall->Static Defense->Current Service ................................................................ 67
Table 16: Typical Firewall Settings .............................................................................................................. 67
Table 17: Firewall Rule Settings .................................................................................................................. 68
Table 18: UCM6100 Firewall Dynamic Defense ......................................................................................... 69
Table 19: Fail2Ban Settings ........................................................................................................................ 70
Table 20: HTTP Server Settings .................................................................................................................. 79
Table 21: Email Settings .............................................................................................................................. 79
Table 22: Time Auto Updating ..................................................................................................................... 81
Table 23: Create New Office Time .............................................................................................................. 84
Table 24: Create New Holiday..................................................................................................................... 85
Table 25: Auto Provision Settings ............................................................................................................... 94
Table 26: Global Policy Parameters: Localization ....................................................................................... 97
Table 27: Global Policy Parameters: Phone Settings ................................................................................. 97
Table 28: Global Policy Parameters: Contact List ....................................................................................... 99
Table 29: Global Policy Parameters: Maintenance ................................................................................... 100
Table 30: Global Policy Parameters: Network Settings ............................................................................ 102
Table 31: Global Policy Parameters: Customization ................................................................................. 103
Table 32: Create New Template ................................................................................................................ 104
Table 33: Create New Model Template ..................................................................................................... 106
Table 34: SIP Extension Configuration Parameters - Basic Settings ........................................................ 122
Table 35: SIP Extension Configuration Parameters - Media ..................................................................... 123
Table 36: SIP Extension Configuration Parameters - Features ................................................................ 124
Table 37: SIP Extension Configuration Parameters - Specific Time ......................................................... 127
Table 38: IAX Extension Configuration Parameters - Basic Settings ....................................................... 127
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Table 39: IAX Extension Configuration Parameters - Media..................................................................... 129
Table 40: IAX Extension Configuration Parameters - Features ................................................................ 129
Table 41: IAX Extension Configuration Parameters - Specific Time ......................................................... 131
Table 42: FXS Extension Configuration Parameters - Basic Settings ...................................................... 132
Table 43: FXS Extension Configuration Parameters - Media ................................................................... 133
Table 44: FXS Extension Configuration Parameters - Features ............................................................... 134
Table 45: FXS Extension Configuration Parameters - Specific Time ........................................................ 136
Table 46: Batch Add SIP Extension Parameters ....................................................................................... 137
Table 47: Batch Add IAX Extension Parameters ....................................................................................... 139
Table 48: Analog Trunk Configuration Parameters ................................................................................... 147
Table 49: PSTN Detection for Analog Trunk ............................................................................................. 153
Table 50: Create New SIP Trunk ............................................................................................................... 154
Table 51: SIP Register Trunk Configuration Parameters .......................................................................... 155
Table 52: SIP Peer Trunk Configuration Parameters ................................................................................ 158
Table 53: Create New IAX Trunk ............................................................................................................... 161
Table 54: IAX Register Trunk Configuration Parameters .......................................................................... 161
Table 55: IAX Peer Trunk Configuration Parameters ................................................................................ 163
Table 56: SLA Station Configuration Parameters ...................................................................................... 167
Table 57: Outbound Route Configuration Parameters .............................................................................. 171
Table 58: Inbound Rule Configuration Parameters ................................................................................... 174
Table 59: Conference Bridge Configuration Parameters .......................................................................... 179
Table 60: Conference Caller IVR Menu .................................................................................................... 183
Table 61: IVR Configuration Parameters .................................................................................................. 185
Table 62: Voicemail Settings ..................................................................................................................... 191
Table 63: Voicemail IVR Menu .................................................................................................................. 192
Table 64: Voicemail Email Settings ........................................................................................................... 193
Table 65: Voicemail Group Settings .......................................................................................................... 195
Table 66: Ring Group Parameters ............................................................................................................ 197
Table 67: Paging/Intercom Group Configuration Parameters ................................................................... 203
Table 68: Call Queue Configuration Parameters ...................................................................................... 205
Table 69: FAX/T.38 Settings ...................................................................................................................... 215
Table 70: Follow Me Settings .................................................................................................................... 224
Table 71: Follow Me Options ..................................................................................................................... 224
Table 72: DISA Settings ............................................................................................................................ 227
Table 73: Callback Configuration Parameters........................................................................................... 229
Table 74: Event List Settings ..................................................................................................................... 231
Table 75: UCM6100 Feature Codes ......................................................................................................... 243
Table 76: Internal Options/General ........................................................................................................... 251
Table 77: Internal Options/Jitter Buffer ...................................................................................................... 253
Table 78: Internal Options/RTP Settings ................................................................................................... 253
Table 79: Internal Options/Ports Config .................................................................................................... 254
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Table 80: Internal Options/STUN Monitor ................................................................................................. 256
Table 81: Internal Options/Payload ........................................................................................................... 256
Table 82: IAX Settings/General ................................................................................................................. 257
Table 83: IAX Settings/Registration .......................................................................................................... 257
Table 84: IAX Settings/Static Defense ...................................................................................................... 258
Table 85: SIP Settings/General ................................................................................................................. 259
Table 86: SIP Settings/Misc ...................................................................................................................... 260
Table 87: SIP Settings/Session Timer ....................................................................................................... 260
Table 88: SIP Settings/TCP and TLS ........................................................................................................ 261
Table 89: SIP Settings/NAT ....................................................................................................................... 262
Table 90: SIP Settings/ToS ........................................................................................................................ 263
Table 91: Announcements Center Settings ............................................................................................... 266
Table 92: Group Settings ........................................................................................................................... 267
Table 93: Trunk Status ............................................................................................................................... 269
Table 94: Extension Status ........................................................................................................................ 271
Table 95: Agent Status .............................................................................................................................. 272
Table 96: Interface Status Indicators ......................................................................................................... 273
Table 97: Parking Lot Status ..................................................................................................................... 274
Table 98: System Status->General ........................................................................................................... 275
Table 99: System Status->Network ........................................................................................................... 276
Table 100: CDR Filter Criteria ................................................................................................................... 281
Table 101: CDR Statistics Filter Criteria .................................................................................................... 286
Table 102: API Configuration Files ............................................................................................................ 287
Table 103: Network Upgrade Configuration .............................................................................................. 289
Table 104: Data Sync Configuration ......................................................................................................... 295
Table 105: Cleaner Configuration ............................................................................................................. 297
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Table of Figures
UCM6100 Series IP PBX User Manual
Figure 1: UCM6102/UCM6104/UCM6108/UCM6116 ................................................................................. 27
Figure 2: UCM6102 Front View ................................................................................................................... 31
Figure 3: UCM6102 Back View ................................................................................................................... 32
Figure 4: UCM6104 Front View ................................................................................................................... 32
Figure 5: UCM6104 Back View ................................................................................................................... 33
Figure 6: UCM6108 Front View ................................................................................................................... 34
Figure 7: UCM6108 Back View ................................................................................................................... 34
Figure 8: UCM6116 Front View ................................................................................................................... 34
Figure 9: UCM6116 Back View ................................................................................................................... 34
Figure 10: UCM6116 Web GUI Login Page ................................................................................................ 40
Figure 11: UCM6100 Web GUI Language .................................................................................................. 42
Figure 12: User Management Page Display ............................................................................................... 45
Figure 13: Create New User ....................................................................................................................... 47
Figure 14: User Management – New Users ................................................................................................ 47
Figure 15: Edit User Information by Super Admin....................................................................................... 48
Figure 16: User Portal Login ....................................................................................................................... 48
Figure 17: User Portal Layout ..................................................................................................................... 49
Figure 18: Multiple User Operation Error Prompt ....................................................................................... 49
Figure 19: Operation Logs .......................................................................................................................... 50
Figure 20: Operation Logs Filter ................................................................................................................. 51
Figure 21: Change Binding Email ............................................................................................................... 51
Figure 22: UCM6102 Network Interface Method: Route ............................................................................. 57
Figure 23: UCM6102 Network Interface Method: Switch ............................................................................ 58
Figure 24: UCM6102 Network Interface Method: Dual ............................................................................... 59
Figure 25: UCM6100 Using 802.1X as Client ............................................................................................. 59
Figure 26: UCM6100 Using 802.1X EAP-MD5 ........................................................................................... 60
Figure 27: UCM6104 Static Route Sample ................................................................................................. 62
Figure 28: UCM6104 Static Route Configuration ........................................................................................ 62
Figure 29: UCM6102 Port Forwarding Configuration ................................................................................. 64
Figure 30: GXP2160 Web Access Using UCM6102 Port Forwarding ........................................................ 64
Figure 31: Register Domain Name on noip.com ......................................................................................... 65
Figure 32: UCM6100 DDNS Setting ........................................................................................................... 66
Figure 33: Using Domain Name to Connect to UCM6100 .......................................................................... 66
Figure 34: Create New Firewall Rule .......................................................................................................... 68
Figure 35: Configure Dynamic Defense ...................................................................................................... 70
Figure 36: LDAP Server Configurations ...................................................................................................... 72
Figure 37: Default LDAP Phonebook DN .................................................................................................... 73
Figure 38: Default LDAP Phonebook Attributes .......................................................................................... 73
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Figure 39: LDAP Server: LDAP Phonebook ............................................................................................... 74
Figure 40: Add LDAP Phonebook ............................................................................................................... 74
Figure 41: Edit LDAP Phonebook ............................................................................................................... 75
Figure 42: Import Phonebook...................................................................................................................... 75
Figure 43: Phonebook CSV File Format ..................................................................................................... 76
Figure 44: LDAP Phonebook After Import ................................................................................................... 76
Figure 45: Export Selected LDAP Phonebook ............................................................................................ 77
Figure 46: LDAP Client Configurations ....................................................................................................... 77
Figure 47: GXP2200 LDAP Phonebook Configuration ............................................................................... 78
Figure 48: UCM6100 Email Settings ........................................................................................................... 80
Figure 49: Set Time Manually ..................................................................................................................... 82
Figure 50: Create New Office Time ............................................................................................................. 83
Figure 51: Settings->Time Settings->Office Time ....................................................................................... 84
Figure 52: Create New Holiday ................................................................................................................... 85
Figure 53: Settings->Time Settings->Holiday ............................................................................................. 86
Figure 54: Settings->Recordings Storage ................................................................................................... 87
Figure 55: Recordings Storage Prompt Information ................................................................................... 88
Figure 56: Recording Storage Category ..................................................................................................... 88
Figure 57: Login Timeout Settings .............................................................................................................. 89
Figure 58: Zero Config Configuration Architecture for End Point Device ................................................... 92
Figure 59: UCM6100 Zero Config ............................................................................................................... 93
Figure 60: Auto Provision Settings .............................................................................................................. 94
Figure 61: Auto Discover ............................................................................................................................. 95
Figure 62: Discovered Devices ................................................................................................................... 96
Figure 63: Global Policy Categories ........................................................................................................... 97
Figure 64: Edit Global Template ................................................................................................................ 105
Figure 65: Edit Model Template ................................................................................................................ 107
Figure 66: Template Management ............................................................................................................ 108
Figure 67: Upload Model Template Manually ............................................................................................ 109
Figure 68: Create New Device .................................................................................................................. 110
Figure 69: Manage Devices ...................................................................................................................... 110
Figure 70: Edit Device ............................................................................................................................... 111
Figure 71: Edit Customize Device Settings ............................................................................................... 112
Figure 72: Add P Value in Customize Device Settings ............................................................................. 113
Figure 73: Modify Selected Devices - Same Model .................................................................................. 114
Figure 74: Modify Selected Devices - Different Models ............................................................................ 115
Figure 75: Device List in Zero Config ........................................................................................................ 116
Figure 76: Zero Config Sample - Global Policy......................................................................................... 117
Figure 77: Zero Config Sample - Device Preview 1 .................................................................................. 118
Figure 78: Zero Config Sample - Device Preview 2 .................................................................................. 119
Figure 79: Zero Config Sample - Device Preview 3 .................................................................................. 120
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Figure 80: Create New Device .................................................................................................................. 121
Figure 81: Manage Extensions ................................................................................................................. 142
Figure 82: Export Extensions .................................................................................................................... 143
Figure 83: Import Extensions .................................................................................................................... 143
Figure 84: Email To User - Prompt Information ......................................................................................... 144
Figure 85: Account Registration Information and QR Code ...................................................................... 145
Figure 86: LDAP Client Information and QR Code ................................................................................... 145
Figure 87: UCM6100 FXO Tone Settings ................................................................................................. 151
Figure 88: UCM6100 PSTN Detection ...................................................................................................... 151
Figure 89: UCM6100 PSTN Detection: Auto Detect ................................................................................. 152
Figure 90: UCM6100 PSTN Detection: Semi-Auto Detect ....................................................................... 152
Figure 91: DOD extension selection ......................................................................................................... 165
Figure 92: Edit DOD .................................................................................................................................. 165
Figure 93: SLA Station .............................................................................................................................. 167
Figure 94: Enable SLA Mode for Analog Trunk ......................................................................................... 169
Figure 95: Analog Trunk with SLA Mode Enabled .................................................................................... 169
Figure 96: SLA Example - SLA Station ..................................................................................................... 169
Figure 97: SLA Example - MPK Configuration .......................................................................................... 170
Figure 98: Inbound Route feature: Prepend ............................................................................................. 176
Figure 99: Blacklist Configuration Parameters .......................................................................................... 177
Figure 100: Blacklist csv File..................................................................................................................... 177
Figure 101: Conference Invitation From Web GUI .................................................................................... 181
Figure 102: Conference Recording ........................................................................................................... 184
Figure 103: Click on Prompt to Create IVR Prompt .................................................................................. 187
Figure 104: Record New Custom Prompt ................................................................................................. 187
Figure 105: Upload Custom Prompt ......................................................................................................... 188
Figure 106: Language Settings for Voice Prompt ..................................................................................... 189
Figure 107: Voice Prompt Package List .................................................................................................... 190
Figure 108: New Voice Prompt Language Added ..................................................................................... 190
Figure 109: Voicemail Email Settings ....................................................................................................... 194
Figure 110: Voicemail Group ..................................................................................................................... 195
Figure 111: Ring Group ............................................................................................................................. 197
Figure 112: Ring Group Configuration ...................................................................................................... 199
Figure 113: Sync LDAP Server option ...................................................................................................... 200
Figure 114: Manually Sync LDAP Server .................................................................................................. 200
Figure 115: Ring Group Remote Extension .............................................................................................. 201
Figure 116: Paging/Intercom Group .......................................................................................................... 203
Figure 117: Page/Intercom Group Settings ............................................................................................... 204
Figure 118: Call Queue ............................................................................................................................. 205
Figure 119: Agent Login Settings .............................................................................................................. 208
Figure 120: Edit Extension Group ............................................................................................................. 209
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Figure 121: Select Extension Group in Outbound Route .......................................................................... 210
Figure 122: Edit Pickup Group .................................................................................................................. 211
Figure 123: Edit Pickup Feature Code ...................................................................................................... 212
Figure 124: Music On Hold Default Class ................................................................................................. 213
Figure 125: Configure Analog Trunk without Fax Detection ..................................................................... 216
Figure 126: Configure Extension for Fax Machine ................................................................................... 217
Figure 127: Configure Inbound Rule for Fax ............................................................................................. 217
Figure 128: Create Fax Extension ............................................................................................................ 218
Figure 129: Inbound Route to Fax Extension ........................................................................................... 218
Figure 130: Create Follow Me ................................................................................................................... 223
Figure 131: Edit Follow Me ....................................................................................................................... 223
Figure 132: Configure One-Key Dial ......................................................................................................... 225
Figure 133: One-Key Dial Destinations ..................................................................................................... 226
Figure 134: Create New DISA................................................................................................................... 227
Figure 135: Create New Event List ........................................................................................................... 232
Figure 136: Create Dial By Name Group .................................................................................................. 235
Figure 137: Dial By Name Group In IVR Key Pressing Events ................................................................ 236
Figure 138: Dial By Name Group In Inbound Rule ................................................................................... 237
Figure 139: Configure Extension First Name and Last Name .................................................................. 238
Figure 140: Status->PBX Status->Active Calls - Ringing .......................................................................... 239
Figure 141: Status->PBX Status->Active Calls – Call Established ........................................................... 239
Figure 142: Configure to Monitor an Active Call ....................................................................................... 240
Figure 143: Download Recording File from CDR Page ............................................................................ 247
Figure 144: Download Recording File from Recording Files Page ........................................................... 248
Figure 145: FXS Ports Signaling Preference ............................................................................................ 254
Figure 146: FXO Ports ACIM Settings ...................................................................................................... 254
Figure 147: Fax Sending in Web UI .......................................................................................................... 265
Figure 148: Announcements Center ......................................................................................................... 266
Figure 149: Announcements Center Group Configuration ........................................................................ 267
Figure 150: Announcements Center Code Configuration ......................................................................... 268
Figure 151: Announcements Center Example .......................................................................................... 268
Figure 152: Status->PBX Status ............................................................................................................... 269
Figure 153: Trunk Status ........................................................................................................................... 269
Figure 154: Extension Status .................................................................................................................... 270
Figure 155: Queue Status ......................................................................................................................... 272
Figure 156: Conference Room Status ....................................................................................................... 272
Figure 157: UCM6116 Interfaces Status ................................................................................................... 273
Figure 158: Parking Lot Status .................................................................................................................. 274
Figure 159: System Status->Storage Usage ............................................................................................. 276
Figure 160: System Status->Resource Usage .......................................................................................... 277
Figure 161: System Events->Alert Events Lists: Disk Usage ................................................................... 278
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Figure 162: System Events->Alert Events Lists: Memory Usage ............................................................. 278
Figure 163: System Events->Alert Events Lists: System Reboot ............................................................. 279
Figure 164: System Events->Alert Events Lists: System Crash ............................................................... 279
Figure 165: System Events->Alert Log ..................................................................................................... 280
Figure 166: Filter for Alert Log .................................................................................................................. 280
Figure 167: CDR Filter .............................................................................................................................. 281
Figure 168: Call Report ............................................................................................................................. 282
Figure 169: Call Report Entry with Audio Recording File .......................................................................... 283
Figure 170: Automatic Download Settings ................................................................................................ 283
Figure 171: Downloaded CDR File Sample - Call To Shows "s" .............................................................. 284
Figure 172: Downloaded CDR File Sample - Source Channel and Dest Channel 1 ................................ 284
Figure 173: Downloaded CDR File Sample - Source Channel and Dest Channel 2 ................................ 285
Figure 174: Downloaded CDR File Sample - Source Channel and Dest Channel 3 ................................ 285
Figure 175: CDR Statistics ........................................................................................................................ 286
Figure 176: CDR->Recording Files ........................................................................................................... 287
Figure 177: Network Upgrade ................................................................................................................... 289
Figure 178: Local Upgrade........................................................................................................................ 290
Figure 179: Upgrading Firmware Files ...................................................................................................... 291
Figure 180: Reboot UCM6100 .................................................................................................................. 291
Figure 181: Create New Backup ............................................................................................................... 293
Figure 182: Backup / Restore ................................................................................................................... 293
Figure 183: Local Backup ......................................................................................................................... 294
Figure 184: Data Sync .............................................................................................................................. 294
Figure 185: Restore UCM6100 from Backup File ..................................................................................... 296
Figure 186: Cleaner .................................................................................................................................. 297
Figure 187: Reset and Reboot .................................................................................................................. 298
Figure 188: Ethernet Capture.................................................................................................................... 299
Figure 189: PING ...................................................................................................................................... 300
Figure 190: Traceroute .............................................................................................................................. 301
Figure 191: Troubleshooting Analog Trunks ............................................................................................. 302
Figure 192: Service Check ........................................................................................................................ 302
Figure 193: SSH Access ........................................................................................................................... 303
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GNU GPL INFORMATION

UCM6100 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu_gpl
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CHANGE LOG

This section documents significant changes from previous versions of the UCM6100 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here.
FIRMWARE VERSION 1.0.9.26
Added Announcements Center [ANNOUNCEMENTS CENTER]

FIRMWARE VERSION 1.0.9.25

Added UCM Zero Config model templates for provisioning GXP2200EXT coupled with GXV3240.
[MODEL TEMPLATES]
Added ability to select the voicemail storage (Support Email + WAV). [VOICEMAIL EMAIL
SETTINGS]

FIRMWARE VERSION 1.0.9.23

Added SSH enable/disable option in LCD or WEB [SSH ACCESS]  Added remote peer extensions in Ring Group [REMOTE EXTENSION IN RING GROUP]  Added ability to prepend digits in inbound routes [Table 58: Inbound Rule Configuration
Parameters]
Added ability to search extensions on Extension page. [SEARCH AND EDIT EXTENSION]  Added user portal for users to log in with extension number, access user information, extension
configuration and CDR. [USER PORTAL]
Added support to send Fax via web UI. [FAX SENDING]  Added "Enable LDAP" option to skip the extension from UCM default LDAP phonebook. [Table 34:
SIP Extension Configuration Parameters - Basic Settings]
Added DDNS Support. [DDNS SETTINGS]  Added support for Call Barging using feature codes. [ENABLE SPY]  Added ability to search the CDR by called number. [Table 100: CDR Filter Criteria]  Added ability to select the file types for automatic backup. [BACKUP/RESTORE]  Added automatic backup support on SD Card or USB storage. [BACKUP/RESTORE]  Added support to skip trunk authentication by time condition. [Table 36: SIP Extension
Configuration Parameters - Features]
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Added option to send P-Asserted-Identity header in SIP Register Trunk. [Table 51: SIP Register
Trunk Configuration Parameters]
Added ability to specify trunks in CDR filters. [CDR]  Added ability to use Pattern in Caller Number to filter CDR. [CDR]  Added support to send UNREGISTER when VoIP trunk is disabled. [Table 51: SIP Register Trunk
Configuration Parameters]
Added LDAP Client support [LDAP CLIENT CONFIGURATIONS]  Added option to specify the chronological order of voice mails. [Table 62: Voicemail Settings]  Added option to configure whether to skip pressing 1/2 to accept or reject calls from Follow Me.
[Table 70: Follow Me Settings]
Added option to specify port range in Port Forwarding configuration. [Table 14: UCM6102 Network
Settings->Port Forwarding]
Added ability to go back to IVR menu from Dial By Name by pressing the star key. [DIAL BY NAME
CONFIGURATION]
Added support to upgrade SIP end device via SD card in Zero Config. [Table 29: Global Policy
Parameters: Maintenance]
Added ability to filter alert logs. [ALERT LOG]  Added ability to delete alert logs. [ALERT LOG]  Added NAT option for peer trunk. [Table 52: SIP Peer Trunk Configuration Parameters]  Improved Automatic Download CDR result format. [CDR]

FIRMWARE VERSION 1.0.8.12

Added recording files store management. [RECORDINGS STORAGE]  Added AMI access (restricted). [ASTERISK MANAGER INTERFACE (RESTRICTED ACCESS)]  Added LDAP Phonebook Import/Export support. [LDAP PHONEBOOK]  Added Callback feature. [CALLBACK FEATURE]  Added Busy Camp-on (Call Completion) feature. [BUSY CAMP-ON]  Added external number calling via extension. [Table 36: SIP Extension Configuration Parameters -
Features]
Added end point firmware management support to allow end point device to upgrade via
UCM6100 local storage or USB media. [Table 29: Global Policy Parameters: Maintenance]
Added link to access phone web GUI in Zero Config. [MANAGE DEVICES]  Added model update support to download model templates for surveillance and GSwave. [MODEL
UPDATE]
Added filter for searching in Alert Log. [ALERT LOG]  Added DAHDI Out Line Selection. [Table 48: Analog Trunk Configuration Parameters]  Added automatic CDR download. [CDR]  Added multi-user management and concurrent user login support. [USER MANAGEMENT]  Added operation log. [OPERATION LOG]
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Added option to specify web access session timer. [LOGIN TIMEOUT SETTINGS]  Added call monitor/barge-in support. [ACTIVE CALLS AND MONITOR]  Added GSwave QR code support. [EMAIL TO USER]  Added ability to add customized Pvalue on Model Template. [MODEL TEMPLATES]  Updated maximum length of web UI login password to 30 characters. [CHANGE PASSWORD]  Added Fax gateway support for Fax mode on FXS and FXO port. [Table 43: FXS Extension
Configuration Parameters - Media] [Table 48: Analog Trunk Configuration Parameters]
Added “NAT” option and “Send PPI Header” option in SIP register trunk configuration. [Table 51:
SIP Register Trunk Configuration Parameters]
Added REC API (access for call recording files). [API CONFIGURATION]  Added “Synchronize All Data” option in Data Sync. [DATA SYNC]  Added “Delect Selected Sound Files” option for Music On Hold files. [MUSIC ON HOLD]

FIRMWARE VERSION 1.0.7.11

Added office time and holiday setting. [OFFICE TIME] [HOLIDAY]  Added new architecture for auto provisioning via Zero Config. [
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PROVISIONING]
Added Alert-info configuration for distinctive ringing on inbound route. [Table 58: Inbound Rule
Configuration Parameters]
Added SLA support to monitor FXO trunk. [SLA STATION]  Added Follow Me support. [FOLLOW ME]  Added One-Key Dial support. [ONE-KEY DIAL]  Added FXO Dial Delay option for analog trunk. [Table 48: Analog Trunk Configuration Parameters]  Added Music On Hold selection per extension. [EXTENSIONS]  Added Call Forward Time Condition per extension. [EXTENSIONS]  Added custom prompt support for ring group announcement. [Table 66: Ring Group Parameters]  Added custom prompt support for paging/intercom group announcement. [Table 67:
Paging/Intercom Group Configuration Parameters]
Added options to delete voicemail and Fax files via cleaner. [CLEANER]  Added DTMF configuration per trunk. [VOIP TRUNKS]  Added call queue Music On Hold customization. [Table 68: Call Queue Configuration Parameters]  Added call queue destination support. [Table 68: Call Queue Configuration Parameters]  Added batch add blacklist file support. [BLACKLIST CONFIGURATIONS]

FIRMWARE VERSION 1.0.6.11

Added service check options under web UI->Maintenance->Troubleshooting->Service Check
page to regularly check Asterisk service.

FIRMWARE VERSION 1.0.6.10

Added static routes function. [STATIC ROUTES]  Added option to provision end devices’ date format, time format and time zone in zero config. Added option to disable extension/trunk.  Added TEL URL support for extension/trunk.  Added option to dial trunk password per extensions.  Added export extension and import extension function. [EXPORT EXTENSIONS] [IMPORT
EXTENSIONS]
Added option "Need Registration" for SIP register trunk.  Added option "The Maximum Number of Call Line" for trunk.  Added Dial By Name. [DIAL BY NAME]  Added voicemail password and Email address for voicemail group extension.  Added auto record support for ring group and call queue.  Added VFax file display, download and delete interface in web UI.  Changed web page name from "Hardware Config" to "Ports Config".
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Added payload configuration for audio/video codecs. [INTERNAL OPTIONS/PAYLOAD]  Added activity calls status on web UI status page.  Added CDR API support. [API CONFIGURATION]  Added more alert events support such as Register SIP Failed, Register SIP Trunk Failed, Restore
Config, User Login Success, User Login Failed, SIP Internal Call Failure and etc. [ALERT EVENTS LIST]

FIRMWARE VERSION 1.0.5.19

Added built-in data migration tool to support upgrading from 1.0.4.7 to 1.0.5.19 without factory
reset.
Added "Direct Dial Voicemail Prefix" feature code back. [Table 75: UCM6100 Feature Codes]  Changed valid range for option "Current Disconnect Threshold". [Table 48: Analog Trunk
Configuration Parameters]

FIRMWARE VERSION 1.0.5.14

New backend data structure and web UI performance improvement. 1.0.5.14 is not compatible
with previous firmware versions. Once upgraded to 1.0.5.14, the device needs to be FULLY RESET and RE-CONFIGURED MANUALLY.
Added traditional Chinese language for web UI. [WEB GUI LANGUAGES]  Updated LDAP configuration example. [LDAP SERVER]  Added "Enable Filter Source Caller ID" and "Custom Dynamic Route" options for outbound route
settings. [Table 57: Outbound Route Configuration Parameters]
Added more language support for voice prompt. [LANGUAGE SETTINGS FOR VOICE PROMPT]  Added "Ring Group Destination" for ring group configuration. [Table 66: Ring Group Parameters]  Added "Extension Groups" section in web UI. [EXTENSION GROUPS]  Added "Pickup Groups" section in web UI. [PICKUP GROUPS]  Added BLF function description. [BLF AND EVENT LIST]  Updated default extension range. [Table 76: Internal Options/General]  Added sample descriptions for downloaded CDR file. [DOWNLOADED CDR FILE]

FIRMWARE VERSION 1.0.4.7

Asterisk updated to version 1.8.23.1.  Added DID routing support for incoming calls. [Table 50: Create New SIP Trunk]  Added DOD routing support. [DIRECT OUTWARD DIALING (DOD)]  Added GXP one-button Voicemail access. [Table 34: SIP Extension Configuration Parameters]
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Added option "Skip voicemail password verification" on extension edit page. [Table 34: SIP
Extension Configuration Parameters]
Added Hot-Desking Support. [Table 34: SIP Extension Configuration Parameters]  Added one-button on-demand call recording for GXP  Add new option to enable or disable "FXS TISS Override" on Hardware Config page. [Table 79:
Internal Options/Ports Config]
Added more modes for FXS Two-Wire Impedance Synthesis  Added LDAP Sync manual trigger function and synced date displaying. [VOIP TRUNKS]  Improved LDAP Sync function, added retrying, file verifying and progress displaying function  Added option "Pick Extension Period" on auto-provision settings page of Zero Config  Added multiple extension assignment support on device edit page of Zero Config  Added "Reset All Extensions" button at the Zero Config page to recycle all assigned extensions.
[AUTO PROVISIONING]
Added system crash alarm, core dump detection and allow users to download core dump file.
[Figure 164: System Events->Alert Events Lists: System Crash]
Add "Keep Trunk CID" option for VoIP trunks, and keep the priorities: DOD->Extension
CallerID->Trunk CallerID->Global CallerID. [Table 50: Create New SIP Trunk]

FIRMWARE VERSION 1.0.3.13

Added Fail2Ban support for SIP authentication. [FAIL2BAN]  Added voice prompt "Language" selection and "Auto Record" option for extension. [Table 34: SIP
Extension Configuration Parameters] [Table 46: Batch Add SIP Extension Parameters]
Added "Auto Record" option for trunk.  Added "Digit Timeout" option and voice prompt "Language" selection for IVR. [Table 61: IVR
Configuration Parameters]
Added "Direct Dial Voicemail Prefix" feature code to directly dial or transfer to extension's
voicemail. [Table 75: UCM6100 Feature Codes]
Added "Enforce Strong Passwords" option. [Table 76: Internal Options/General]  Added FXS MWI Mode. [Table 79: Internal Options/Ports Config]  Added system events with alert and Email notification support. [SYSTEM EVENTS]  Added new web page for recording files. [RECORDING FILES]

FIRMWARE VERSION 1.0.2.21

Added weight information. [Table 1: Technical Specifications]  Added NTP server support. [NTP SERVER]  Added Czech language for web GUI display. [WEB GUI LANGUAGES]  Added VLAN support. "Layer 2 QoS 802.1Q/VLAN tag" and "Layer 2 QoS 802.1p priority value"
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options for network port settings are added. [NETWORK SETTINGS]
Updated LDAP client configurations information.  Added sample Email settings. [EMAIL SETTINGS]  Added manual time settings. [TIME SETTINGS]  Added "Enable Pick Extension" and "Extension Segment" options for auto provisioning settings.  Changed one of the discovery method from "SIP MESSAGE (OPTIONS)" to "SIP MESSAGE
(NOTIFY)" in zero-config feature.
Added pickup group feature. [Table 75: UCM6100 Feature Codes]  Added PSTN detection instructions for "Auto Detect" and "Semi-auto Detect". [PSTN
DETECTION]
Added "Auth ID" option for SIP register trunk configuration. [Table 50: Create New SIP Trunk]  Added LDAP sync options for peer SIP trunk. [Table 50: Create New SIP Trunk]  Changed the default setting of outbound route "Privilege Level" from "Internal" to "International" to
avoid potential misconfiguration and security risk.
Added DISA and Fax to IVR key press event options. [Table 61: IVR Configuration Parameters]  Added "Min Message Time" option in voicemail settings. [Table 62: Voicemail Settings]  Added Fax setting samples. [FAX/T.38]  Added DISA support for inbound route and IVR.  Added Event List support to monitor local extensions and remote extensions. [BLF AND EVENT
LIST]
Added feature code *0 for "Disconnect". [Table 75: UCM6100 Feature Codes]  Added feature code *8 for "Pickup Extension" in pickup group feature. [Table 75: UCM6100
Feature Codes]
Added "Record Prompt" and "Custom Name of Pickup Group" options in internal options. [Table
76: Internal Options/General]
Added warning information for "Allow Guest Call" option to avoid potential security risk caused by
misconfiguration. [Table 82: IAX Settings/General]
Changed reset mode to two mode "User Data" and "All". [RESET AND REBOOT]

FIRMWARE VERSION 1.0.1.22

This is the initial version.
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WELCOME

Thank you for purchasing Grandstream UCM6100 series IP PBX appliance. The UCM6100 series IP PBX is an innovative IP PBX appliance designed for small to medium business. Powered by an advanced hardware platform with robust system resources, the UCM6100 offers a highly versatile state-of-the-art Unified Communication (UC) solution for converged voice, video, data, fax and video surveillance application needs. Incorporating industry-leading features and performance, the UCM6100 offers quick setup, deployment with ease and unrivaled reliability all at an unprecedented price point.
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Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power adaptor with the UCM6100 as it may cause damage to the products and void the manufacturer warranty.
--------------------------------------------------------------------------------------------------------------------------------------------
This document is subject to change without notice. The latest electronic version of this user manual is available for download here:
http://www.grandstream.com/support
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
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PRODUCT OVERVIEW

FEATURE HIGHTLIGHTS

1GHz ARM Cortex A8 application processor, large memory (512MB DDR RAM, 4GB NAND Flash),
and dedicated high performance multi-core DSP array for advanced voice processing.
Integrated 2/4/8/16 PSTN trunk FXO ports, 2 analog telephone FXS ports with lifeline* capability in
case of power outage, and up to 50 SIP trunk options.
Gigabit network port(s) with integrated PoE, USB, SD; integrated NAT router with advanced QoS
support (UCM6102 only).
Supports a wide range of popular voice codes (including G.711 A-law/U-law, G.722, G.723.1, G.726,
G.729A/B, iLBC (30ms only), GSM), video codec (including H.264, H.263, H.263+), and Fax (T.38).
Hardware DSP based 128ms-tail-length carrier-grade line echo cancellation (LEC).  Supports up to 500 SIP endpoint registration, up to 60 concurrent calls and up to 32 conference
attendees.
Flexible dial plan, call routing, site peering, call recording.  Automated detection and provisioning of IP phones, video phones, ATA and other endpoints for easy
deployment.
Hardware encryption accelerator to ensure strongest security protection using SRTP, TLS, and
HTTPS.
Figure 1: UCM6102/UCM6104/UCM6108/UCM6116
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TECHNICAL SPECIFICATIONS

Interfaces
Analog Telephone FXS Ports
2 ports (both with lifeline capability in case of power outage)
PSTN Line FXO Ports
UCM6102: 2 ports  UCM6104: 4 ports  UCM6108: 8 ports  UCM6116: 16 ports
Network Interfaces
UCM6102/6104: Dual 10M/100M/1000M RJ45 Ethernet ports with
integrated PoE Plug (IEEE 802.3at-2009)
UCM6108/6116: Single 10M/100M/1000M RJ45 Ethernet port with
integrated PoE Plug (IEEE 802.3at-2009)
NAT Router
Yes, UCM6102 only
Peripheral Ports
USB, SD/SDHC (VFAT)
LED Indicators
Power/Ready, Network, PSTN Line, USB, SD
LCD Display
128x32 graphic LCD with DOWN and OK button
Reset Switch
Yes
Voice/Video Capabilities
Voice-over-Packet Capabilities
LEC with NLP Packetized Voice Protocol Unit, 128ms-tail-length carrier grade Line Echo Cancellation, Dynamic Jitter Buffer, Modem detection and auto-switch to G.711
Voice and Fax Codecs
G.711 A-law/U-law, G.722, G.723.1 5.3K/6.3K, G.726, G.729A/B, iLBC (30ms only), GSM; T.38
Video Codecs
H.264, H.263, H.263+
QoS
Layer 3 QoS
Signaling and Control
DTMF Methods
In Audio, RFC2833, and SIP INFO
Provisioning Protocol and Plug-and-Play
TFTP/HTTP/HTTPS, auto-discovery and auto-provisioning of Grandstream IP endpoints via ZeroConfig (DHCP Option 66/multicast SIP SUBSCRIBE/mDNS)
Network Protocols
TCP/UDP/IP, RTP/RTCP, ICMP, ARP, DNS, DDNS, DHCP, NTP, TFTP, SSH, HTTP/HTTPS, PPPoE, SIP (RFC3261), STUN, SRTP, TLS
Disconnect Methods
Call Progress Tone, Polarity Reversal, Hook Flash Timing, Loop Current Disconnect, Busy Tone
Table 1: Technical Specifications
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Security
Media
SRTP, TLS, HTTPS, SSH
Physical
Universal Power Supply
Output: 12VDC, 1.5A  Input: 100-240VAC, 50-60Hz
Environmental
Operating: 32 - 104oF / 0 - 40oC, 10-90% (non-condensing)  Storage: 14 - 140oF / -10 - 60oC
Dimensions
UCM6102/6104: 226mm (L) x 155mm (W) x 34.5mm (H)  UCM6108/6116: 440mm (L) x 185mm (W) x 44mm (H)
Weight
UCM6102: Unit weight 0.51kg, Package weight 0.94kg  UCM6104: Unit weight 0.51kg, Package weight 0.94kg  UCM6108: Unit weight 2.23kg, Package weight 3.09kg  UCM6116: Unit weight 2.27kg, Package weight 3.14kg
Mounting
UCM6102/6104: Wall mount and Desktop  UCM6108/6116: Rack mount and Desktop
Additional Features
Multi-language Support
Yes, English/Chinese/Spanish/French/German/Russian/Italian for Web GUI; Customizable IVR to support any language
Caller ID
Bellcore/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 - BT, NTT Japan
Polarity Reversal/ Wink
Yes, with enable/disable option upon call establishment and termination
Call Center
Multiple configurable call queues, automatic call distribution (ACD) based on agent skills/availability busy level, in-queue announcement
Customizable Auto Attendant
Up to 5 layers of IVR (Interactive Voice Response)
Concurrent Calls
UCM6102: Up to 30 simultaneous calls  UCM6104: Up to 45 simultaneous calls  UCM6108/6116: Up to 60 simultaneous calls
Conference Bridges
UCM6102/6104: Up to 3 password-protected conference bridges
allowing up to 25 simultaneous PSTN or IP participants
UCM6108/6116: Up to 6 password-protected conference bridges
allowing up to 32 simultaneous PSTN or IP participants
Call Features
Call park, call forward, call transfer, DND, ring/hunt group, paging/intercom and etc
Compliance
FCC: Part 15 (CFR 47) Class B, Part 68  CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3,
EN60950-1, TBR21, RoHS
A-TICK: AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, AS/NZS
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60950, AS/ACIF S002 and ITU-T K.21 (Basic Level)
UL 60950 (power adapter)
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Note:
UCM6100 FXS ports lifeline functionality:
The UCM6100 FXS interfaces are metallic through to the FXO interfaces. If there is power outage, FXS1 port will fail over to FXO 1 port, FXS 2 port will fail over to FXO 2 port. The user can still access the PSTN connected with the FXO interfaces from FXS interfaces.
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INSTALLATION

Main Case
Yes (1)
Power Adaptor
Yes (1)
Ethernet Cable
Yes (1)
Quick Installation Guide
Yes (1)
GPL License
Yes (1)
Before deploying and configuring the UCM6100 series, the device needs to be properly powered up and connected to network. This section describes detailed information on installation, connection and warranty policy of the UCM6100 series.

EQUIPMENT PACKAGING

Table 2: UCM6102/UCM6104 Equipment Packaging

CONNECT YOUR UCM6100

CONNECT THE UCM6102

Figure 2: UCM6102 Front View
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Figure 3: UCM6102 Back View
To set up the UCM6102, follow the steps below:
1. Connect one end of an RJ-45 Ethernet cable into the WAN port of the UCM6102.
2. Connect the other end of the Ethernet cable into the uplink port of an Ethernet switch/hub.
3. Connect the 12V DC power adapter into the 12V DC power jack on the back of the UCM6102. Insert the main plug of the power adapter into a surge-protected power outlet.
4. Wait for the UCM6102 to boot up. The LCD in the front will show the device hardware information when the boot process is done.
5. Once the UCM6102 is successfully connected to network, the LED indicator for WAN in the front will be in solid green and the LCD shows up the IP address.
6. (Optional) Connect PSTN lines from the wall jack to the FXO ports; connect analog lines (phone and Fax) to the FXS ports.

CONNECT THE UCM6104

Figure 4: UCM6104 Front View
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Figure 5: UCM6104 Back View
To set up the UCM6104, follow the steps below:
1. Connect one end of an RJ-45 Ethernet cable into the LAN 1 port of the UCM6104.
2. Connect the other end of the Ethernet cable into the uplink port of an Ethernet switch/hub.
3. Connect the 12V DC power adapter into the 12V DC power jack on the back of the UCM6104. Insert the main plug of the power adapter into a surge-protected power outlet.
4. Wait for the UCM6104 to boot up. The LCD in the front will show the device hardware information when the boot process is done.
5. Once the UCM6104 is successfully connected to network, the LED indicator for LAN 1 in the front will be in solid green and the LCD shows up the IP address.
6. (Optional) Connect PSTN lines from the wall jack to the FXO ports; connect analog lines (phone and Fax) to the FXS ports.

CONNECT THE UCM6108

To set up the UCM6108, follow the steps below:
1. Connect one end of an RJ-45 Ethernet cable into the LAN port of the UCM6108.
2. Connect the other end of the Ethernet cable into the uplink port of an Ethernet switch/hub.
3. Connect the 12V DC power adapter into the 12V DC power jack on the back of the UCM6108. Insert the main plug of the power adapter into a surge-protected power outlet.
4. Wait for the UCM6108 to boot up. The LCD in the front will show the device hardware information when the boot process is done.
5. Once the UCM6108 is successfully connected to network, the LED indicator for NETWORK in the front will be in solid green and the LCD shows up the IP address.
6. (Optional) Connect PSTN lines from the wall jack to the FXO ports; connect analog lines (phone and Fax) to the FXS ports.
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CONNECT THE UCM6116

Figure 6: UCM6108 Front View
Figure 7: UCM6108 Back View
Figure 8: UCM6116 Front View
Figure 9: UCM6116 Back View
To set up the UCM6116, follow the steps below:
1. Connect one end of an RJ-45 Ethernet cable into the LAN port of the UCM6116.
2. Connect the other end of the Ethernet cable into the uplink port of an Ethernet switch/hub.
3. Connect the 12V DC power adapter into the 12V DC power jack on the back of the UCM6116. Insert the main plug of the power adapter into a surge-protected power outlet.
4. Wait for the UCM6116 to boot up. The LCD in the front will show the device hardware information when the boot process is done.
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5. Once the UCM6116 is successfully connected to network, the LED indicator for NETWORK in the front will be in solid green and the LCD shows up the IP address.
6. (Optional) Connect PSTN lines from the wall jack to the FXO ports; connect analog lines (phone and Fax) to the FXS ports.

SAFETY COMPLIANCES

The UCM6100 series IP PBX complies with FCC/CE and various safety standards. The UCM6100 power adapter is compliant with the UL standard. Use the universal power adapter provided with the UCM6100
package only. The manufacturer’s warranty does not cover damages to the device caused by unsupported
power adapters.

WARRANTY

If the UCM6100 series IP PBX was purchased from a reseller, please contact the company where the device was purchased for replacement, repair or refund. If the device was purchased directly from Grandstream, contact our Technical Support Team for a RMA (Return Materials Authorization) number before the product is returned. Grandstream reserves the right to remedy warranty policy without prior notification.
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Warning:
Use the power adapter provided with the UCM6100 series IP PBX. Do not use a different power adapter as this may damage the device. This type of damage is not covered under warranty.
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GETTING STARTED

The UCM6100 series provides LCD interface, LED indication and web GUI configuration interface.
The LCD displays hardware, software and network information. Users could also navigate in the LCD
menu for device information and basic network configuration.
The LED indication at the front of the device provides interface connection and activity status.  The web GUI gives users access to all the configurations and options for UCM6100 series setup.
This section provides step-by-step instructions on how to use the LCD menu, LED indicators and Web GUI of the UCM6100 series. Once the basic settings are done, users could start making calls from UCM6100 extension registered on a SIP phone as described at the end of this section.

USE THE LCD MENU

Default LCD Display
When the device is powered up, the LCD will show device model (e.g., UCM6116), hardware version (e.g., V1.5A) and IP address. Press "Down" button and the system time will be displayed as well.
Menu Access
Press "OK" button to start browsing menu options. Please see menu options in [Table 3: LCD Menu Options].
Menu Navigation
Press the "Down" arrow key to browser different menu options. Press the "OK" button to select an entry.
Exit
If "Back" option is available in the menu, select it to go back to the previous menu. For "Device Info" "Network Info" and "Web Info" which do not have "Back" option, simply press the "OK" button to go back to the previous menu. Also, the LCD will display default idle screen after staying in menu option for 15 seconds.
LCD Backlight
The LCD backlight will be on upon key pressing. The backlight will go off after the LCD stays in idle for 30 seconds.
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Table 3: LCD Menu Options
View Events
Critical Events Other Events
Device Info
Hardware: Hardware version number  Software: Software version number  P/N: Part number  WAN MAC: WAN side MAC address (UCM6102 only)  LAN MAC: LAN side MAC address  Uptime: System up time
Network Info
For UCM6104/UCM6108/UCM6116:
LAN Mode: DHCP, Static IP, or PPPoE  LAN IP: IP address  LAN Subnet Mask
For UCM6102:
WAN Mode: DHCP, Static IP, or PPPoE  WAN IP: IP address  WAN Subnet Mask LAN IP: IP address  LAN Subnet Mask
Network Menu
For UCM6104/UCM6108/UCM6116:
LAN Mode: Select LAN mode as DHCP, Static IP or PPPoE  Static Route Reset: Click to reset the static route setting
For UCM6102:
WAN Mode: Select WAN mode as DHCP, Static IP or PPPoE  Static Route Reset: Click to reset the static route setting
Factory Menu
Reboot Factory Reset LCD Test Patterns
Press "OK" to start. Then press "Down" button to test different LCD patterns. When done, press "OK" button to exit.
Fan Mode
Select "Auto" or "On".
LED Test Patterns
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Select "All On" "All Off" or "Blinking" and check LED status.
RTC Test Patterns
Select "2022-02-22 22:22" or "2011-01-11 11:11" to start the RTC (Real-Time Clock) test pattern. Then check the system time from LCD idle screen by pressing "DOWN" button, or from web GUI->System Status->General page. Reboot the device manually after the RTC test is done.
Hardware Testing
Select "Test SVIP" to perform SVIP test on the device. This is mainly for factory testing purpose which verifies the hardware connection inside the device. The diagnostic result will display in the LCD after the test is done.
Web Info
Protocol: Web access protocol. HTTP or HTTPS. By default it's HTTPS  Port: Web access port number. By default it's 8089
SSH Switch
Enable SSH: Enable SSH access.  Disable SSH: Disable SSH access.
By default the SSH access is disabled.
LED Indicator
LED Status
LAN WAN USB SD FXS (Phone/Fax) FXO (Telco Line)
Solid: Connected Flashing: Data Transferring OFF: Not Connected

USE THE LED INDICATORS

The UCM6100 has LED indicators in the front to display connection status. The following table shows the status definitions.
Table 4: UCM6102/UCM6104 LED INDICATORS
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Table 5: UCM6108/UCM6116 LED INDICATORS
LED
LED Status
NETWORK
Solid: Connected OFF: Not Connected
ACT USB SD Phone (FXS) Line (FXO)
Solid: Connected Flashing: Data Transferring OFF: Not Connected

USE THE WEB GUI

ACCESS WEB GUI

The UCM6100 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow users to configure the device through a Web browser such as Microsoft IE, Mozilla Firefox, Google Chrome and etc.
Figure 10: UCM6116 Web GUI Login Page
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To access the Web GUI:
1. Connect the computer to the same network as the UCM6100.
2. Ensure the device is properly powered up and shows its IP address on the LCD.
3. Open a Web browser on the computer and enter the web GUI URL in the following format: http(s)://IP-Address:Port where the IP-Address is the IP address displayed on the UCM6100 LCD. By default, the protocol is HTTPS and the Port number is 8089. For example, if the LCD shows 192.168.40.167, please enter the following in your web browser:
https://192.168.40.167:8089
4. Enter the administrator’s login and password to access the Web Configuration Menu. The default administrator's username and password is "admin" and "admin". It is highly recommended to change the default password after login for the first time.
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Note:
By default, the UCM6100 has "Redirect From Port 80" enabled. Therefore, if users type in the UCM6100 IP address in the web browser, the web page will be automatically redirected to the page using HTTPS and port 8089. For example, if the LCD shows 192.168.40.167, please enter 192.168.40.167 in your web browser and the web page will be redirected to:
https://192.168.40.167:8089
The option "Redirect From Port 80" can be configured under the UCM6100 web GUI->Settings->HTTP Server.
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WEB GUI CONFIGURATIONS

There are four main sections in the Web GUI for users to view the PBX status, configure and manage the PBX.
Status: Displays PBX status, System Status, System Events and CDR.  PBX: To configure extensions, trunks, call routes, zero config for auto provisioning, call features,
internal options, IAX settings and SIP settings.
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Settings: To configure user management, network settings, firewall settings, change password,
LDAP Server, HTTP Server, Email Settings, Time Settings, NTP server, recording storage and login timeout.
Maintenance: To perform firmware upgrade, backup configurations, cleaner setup, reset/reboot,
syslog setup and troubleshooting.

WEB GUI LANGUAGES

Currently the UCM6100 series web GUI supports English, Simplified Chinese, Traditional Chinese, Spanish, French, Portuguese, Russian, Italian, Polish, German and etc.
Users can select the displayed language in web GUI login page, or at the upper right of the web GUI after logging in.

SAVE AND APPLY CHANGES

Click on "Save" button after configuring the web GUI options in one page. After saving all the changes, make sure click on "Apply Changes" button on the upper right of the web page to submit all the changes. If the change requires reboot to take effect, a prompted message will pop up for you to reboot the device.
Figure 11: UCM6100 Web GUI Language
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MAKE YOUR FIRST CALL

Power up the UCM6100 and your SIP end point phone. Connect both devices to the network. Then follow the steps below to make your first call.
1. Log in the UCM6100 web GUI, go to PBX->Basic/Call Routes->Extensions.
2. Click on "Create New SIP Extension" to create a new extension. You will need User ID, Password and Voicemail Password information to register and use the extension later.
3. Register the extension on your phone with the SIP User ID, SIP server and SIP Password information. The SIP server address is the UCM6100 IP address.
4. When your phone is registered with the extension, dial *97 to access the voicemail box. Enter the Voicemail Password once you hear "Password" voice prompt.
5. Once successfully logged in to the voicemail, you will be prompted with the Voice Mail Main menu.
6. You are successfully connected to the PBX system now.
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SYSTEM SETTINGS

This section explains configurations for system-wide parameters on the UCM6100. System settings are under “Settings” tag on UCM6100 web GUI. System settings include User Management, Network Settings, Firewall, Change Password, LDAP server, HTTP server, Email settings, Time Settings, NTP Server, Recordings Storage and Login Timeout settings.

USER MANAGEMENT

User management is on web GUI->Settings->User Management page. User could create multiple accounts for different administrators to log in the UCM6100 web GUI. Additionally the system will automatically create user accounts along with creating new extensions for extension users to login to the web UI using their extension number and password. All existing user accounts for web UI login will be displayed on User Management page as shown in the following figure.

USER PRIVILEGES

Three privilege levels are supported:
Super Admin
Figure 12: User Management Page Display
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- This is the highest privilege. Super Admin can access all pages on UCM6100 web GUI, change
configuration for all options and execute all the operations.
- Super Admin can create, edit and delete one or more users with “Admin” privilege
- Super Admin can edit and delete one or more users with “Consumer” privilege
- Super Admin can view operation logs generated by all users.
- By default, the user account “admin” is configured with “Super Admin” privilege and it’s the only
user with “Super Admin” privilege. The User Name and Privilege level cannot be changed or deleted.
- Super Admin could change its own login password on web UI->Settings->Change Password
page.
- Super Admin could view operations done by all the users in web UI->Settings->User
Management->Operation Log.
Admin
- Users with “Admin” privilege can only be created by “Super Admin” user.
- “Admin” privilege users are not allowed to access the following pages:
Maintenance->Upgrade Maintenance->Backup Maintenance->Cleaner Maintenance->Reset/Reboot Settings->User Management->Operation Log
- “Admin” privilege users cannot create new users for login.
Consumer
- A user account for web UI login is created automatically by the system when a new extension is
created.
- The user could log in the web UI with the extension number and password to access user
information, extension configuration and CDR of that extension.

CREATE NEW WEB UI USER

When logged in as Super Admin, click on to create a new account for web UI user. The following dialog will prompt. Configure the parameters as shown in below table.
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User Name
Configure a username to identify the user which will be required in web UI login. Letters, digits and underscore are allowed in the user name.
User Password
Configure a password for this user which will be required in web UI login. Letters, digits and underscore are allowed.
Privilege
This is the role of the web UI user. Currently only “Admin” is supported when Super Admin creates a new user.
Department
Enter the necessary information to keep a record for this user.
Fax
Email Address
First Name
Last Name
Home Number
Phone Number
Figure 13: Create New User
Table 6: User Management - Create New User
Once created, the Super Admin can edit the users by clicking on or delete the user by clicking on .
Figure 14: User Management – New Users
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USER PORTAL

The user could log in web UI user portal using the extension number and password. When there is an extension created in the UCM6100, the corresponding user account for the extension is automatically created. The user portal allows limited access including user information, extension configuration and CDR information of the extension. The login username is the extension number and the password is configured by Super Admin. The following figure shows the dialog of editing the account information by Super Admin. The User Name must be the extension number and it’s not configurable.
Figure 15: Edit User Information by Super Admin
The following figure shows an example of login page using extension number 1000 as the username.
Figure 16: User Portal Login
After login, the web UI displays is shown as below.
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Figure 17: User Portal Layout
For the configuration parameter information in each page, please refer to [Table 6: User Management -
Create New User] for options in User Portal->Basic Information->User Information page; please refer to [EXTENSIONS] for options in User Portal->Basic Information->Extension page; please refer to [CDR] for
User Portal->Basic Information->CDR page.

CONCURRENT MULTI-USER LOGIN

When there are multiple web UI users created, concurrent multi-user login is supported on the UCM6100. Multiple users could edit options and have configurations take effect simultaneously. However, if different users are editing the same option or making the same operation (by clicking on “Apply Changes”), a prompt will pop up as shown in the following figure.
Figure 18: Multiple User Operation Error Prompt

OPERATION LOG

Super Admin has the authority to view operation logs on UCM6100 web GUI->Settings->User Management->Operation Log page. Operation logs list operations done by all the web UI users, for
example, web UI login, creating trunk, creating outbound rule and etc. There are 6 columns to record the operation details “Date”, “User Name”, “IP Address”, “Results”, “Page Operation” and “Specific Operation”.
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Figure 19: Operation Logs
Date
The date and time when the operation is executed.
User Name
The username of the user who performed the operation.
IP Address
The IP address from which the operation is made.
Results
The result of the operation.
Page Operation
The page where the operation is made. For example, login, logout, delete user, create trunk and etc.
Specific Operation
Click on to view the options and values configured by this operation.
The operation log can be sorted and filtered for easy access. Click on the header of each column to sort. For example, clicking on "Date" will sort the logs according to operation date and time. Clicking on "Date" again will reverse the order.
Table 7: Operation Log Column Header
User could also filter the operation logs by time condition, IP address and/or username. Configure these
conditions and then click on .
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Figure 20: Operation Logs Filter
The above figure shows an example that operations made by user “support” on device with IP
192.168.40.173 from 2014-11-01 00:00 to 2014-11-06 15:38 are filtered out and displayed.
To delete operation logs, users can perform filtering first and then click on to
delete the filtered result of operation logs. Or users can click on to delete all operation logs at once.

CHANGE BINDNG EMAIL

UCM6100 allows user to configure binding email in case login password is lost. UCM6100 login credential will be sent to the designated email address. The feature can be found under web UI->Settings->User Management->Change Binding Email.
Figure 21: Change Binding Email
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Table 8: Change Binding Email option
Enter the password of the account
Enter the current login user credential for UCM6100 Email Address
Email Address is used to retrieve password when password is lost
Method
Select "Route", "Switch" or "Dual" mode on the network interface of UCM6102. The default setting is "Route". Route
WAN port interface will be used for uplink connection. LAN port interface will be used to serve as router.
Switch
WAN port interface will be used for uplink connection. LAN port interface will be used as bridge for PC connection.
Dual
Both ports can be used for uplink connection. Users will need assign LAN 1 or

NETWORK SETTINGS

After successfully connecting the UCM6100 to the network for the first time, users could login the Web GUI and go to Settings->Network Settings to configure the network parameters for the device.
The network setting options are similar for UCM6108 and UCM6116. Additional network functions and settings are available for UCM6102 and UCM6104:
UCM6102 supports Route/Switch/Dual mode functions.  UCM6104 supports Switch/Dual mode functions.
In this section, all the available network setting options are listed for each model. Select each tab in web GUI->Settings->Network Settings page to configure LAN settings, WAN settings (UCM6102 only),
802.1X and Port Forwarding (UCM6102 only).

BASIC SETTINGS

Please refer to the following tables for basic network configuration parameters on UCM6102, UCM6104, and UCM6108/UCM6116 respectively.
Table 9: UCM6102 Network Settings->Basic Settings
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LAN 2 as the default interface in option "Default Interface" and configure "Gateway IP" for this interface.
Preferred DNS Server
Enter the preferred DNS server address. If Preferred DNS is used, UCM will try to use it as Primary DNS server.
WAN (when "Method" is set to "Route")
IP Method
Select DHCP, Static IP, or PPPoE. The default setting is DHCP.
IP Address
Enter the IP address for static IP settings. The default setting is 192.168.0.160.
Subnet Mask
Enter the subnet mask address for static IP settings. The default setting is
255.255.0.0.
Gateway IP
Enter the gateway IP address for static IP settings. The default setting is 0.0.0.0.
DNS Server 1
Enter the DNS server 1 address for static IP settings. The default setting is
0.0.0.0.
DNS Server 2
Enter the DNS server 2 address for static IP settings.
User Name
Enter the user name to connect via PPPoE.
Password
Enter the password to connect via PPPoE.
Layer 2 QoS
802.1Q/VLAN Tag
Assign the VLAN tag of the layer 2 QoS packets for WAN port. The default value is 0.
Layer 2 QoS 802.1p Priority Value
Assign the priority value of the layer 2 QoS packets for WAN port. The default value is 0.
LAN (when Method is set to "Route")
IP Address
Enter the IP address assigned to LAN port. The default setting is 192.168.2.1.
Subnet Mask
Enter the subnet mask. The default setting is 255.255.255.0.
DHCP Server Enable
Enable or disable DHCP server capability. The default setting is "Yes".
DNS Server 1
Enter DNS server address 1. The default setting is 8.8.8.8.
DNS Server 2
Enter DNS server address 2. The default setting is 208.67.222.222.
Allow IP Address From
Enter the DHCP IP Pool starting address. The default setting is 192.168.2.100.
Allow IP Address To
Enter the DHCP IP Pool ending address. The default setting is 192.168.2.254.
Default IP Lease Time
Enter the IP lease time (in seconds). The default setting is 43200.
LAN (when Method is set to "Switch")
IP Method
Select DHCP, Static IP, or PPPoE. The default setting is DHCP.
IP Address
Enter the IP address for static IP settings. The default setting is 192.168.0.160.
Subnet Mask
Enter the subnet mask address for static IP settings. The default setting is
255.255.0.0.
Gateway IP
Enter the gateway IP address for static IP settings. The default setting is 0.0.0.0.
DNS Server 1
Enter the DNS server 1 address for static IP settings. The default setting is
0.0.0.0.
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DNS Server 2
Enter the DNS server 2 address for static IP settings.
User Name
Enter the user name to connect via PPPoE.
Password
Enter the password to connect via PPPoE.
Layer 2 QoS
802.1Q/VLAN Tag
Assign the VLAN tag of the layer 2 QoS packets for LAN port. The default value is
0.
Layer 2 QoS 802.1p Priority Value
Assign the priority value of the layer 2 QoS packets for LAN port. The default value is 0.
LAN 1 / LAN 2 (when Method is set to "Dual")
Default Interface
If "Dual" is selected as "Method", users will need assign the default interface to be LAN 1 (mapped to UCM6102 WAN port) or LAN 2 (mapped to UCM6102 LAN port) and then configure network settings for LAN 1/LAN 2. The default interface is LAN 2.
IP Method
Select DHCP, Static IP, or PPPoE. The default setting is DHCP.
IP Address
Enter the IP address for static IP settings. The default setting is 192.168.0.160.
Subnet Mask
Enter the subnet mask address for static IP settings. The default setting is
255.255.0.0.
Gateway IP
Enter the gateway IP address for static IP settings when the port is assigned as default interface. The default setting is 0.0.0.0.
DNS Server 1
Enter the DNS server 1 address for static IP settings. The default setting is
0.0.0.0.
DNS Server 2
Enter the DNS server 2 address for static IP settings.
User Name
Enter the user name to connect via PPPoE.
Password
Enter the password to connect via PPPoE.
Layer 2 QoS
802.1Q/VLAN Tag
Assign the VLAN tag of the layer 2 QoS packets for LAN port. The default value is
0.
Layer 2 QoS 802.1p Priority Value
Assign the priority value of the layer 2 QoS packets for LAN port. The default value is 0.
Method
Select "Switch" or "Dual" mode on the network interface of UCM6104. The default setting is "Switch". Switch
LAN 1 port interface will be used for uplink connection. LAN 2 port interface will be used as bridge for PC connection.
Dual
Both ports can be used for uplink connection. Users will need assign the default interface in option "Default Interface". Users will need assign LAN 1 or
Table 10: UCM6104 Network Settings->Basic Settings
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LAN 2 as the default interface in option "Default Interface" and configure "Gateway IP" for this interface.
Preferred DNS Server
Enter the preferred DNS server address. If Preferred DNS is used, UCM will try to use it as Primary DNS server.
LAN (when Method is set to "Switch")
IP Method
Select DHCP, Static IP, or PPPoE. The default setting is DHCP.
IP Address
Enter the IP address for static IP settings. The default setting is 192.168.0.160.
Subnet Mask
Enter the subnet mask address for static IP settings. The default setting is
255.255.0.0.
Gateway IP
Enter the gateway IP address for static IP settings. The default setting is 0.0.0.0.
DNS Server 1
Enter the DNS server 1 address for static IP settings. The default setting is
0.0.0.0.
DNS Server 2
Enter the DNS server 2 address for static IP settings.
User Name
Enter the user name to connect via PPPoE.
Password
Enter the password to connect via PPPoE.
Layer 2 QoS
802.1Q/VLAN Tag
Assign the VLAN tag of the layer 2 QoS packets for LAN port. The default value is
0.
Layer 2 QoS 802.1p Priority Value
Assign the priority value of the layer 2 QoS packets for LAN port. The default value is 0.
LAN 1 / LAN 2 (when Method is set to "Dual")
Default Interface
If "Dual" is selected as "Method", users will need assign the default interface to be LAN 1 or LAN 2. The default interface is LAN 2.
IP Method
Select DHCP, Static IP, or PPPoE. The default setting is DHCP.
IP Address
Enter the IP address for static IP settings. The default setting is 192.168.0.160.
Subnet Mask
Enter the subnet mask address for static IP settings. The default setting is
255.255.0.0.
Gateway IP
Enter the gateway IP address for static IP settings. The default setting is 0.0.0.0.
DNS Server 1
Enter the DNS server 1 address for static IP settings. The default setting is
0.0.0.0.
DNS Server 2
Enter the DNS server 2 address for static IP settings.
User Name
Enter the user name to connect via PPPoE.
Password
Enter the password to connect via PPPoE.
Layer 2 QoS
802.1Q/VLAN Tag
Assign the VLAN tag of the layer 2 QoS packets for LAN port. The default value is
0.
Layer 2 QoS 802.1p Priority Value
Assign the priority value of the layer 2 QoS packets for LAN port. The default value is 0.
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Table 11: UCM6108/UCM6116 Network Settings->Basic Settings
Preferred DNS Server
Enter the preferred DNS server address. If Preferred DNS is used, UCM will try to use it as Primary DNS server.
IP Method
Select DHCP, Static IP, or PPPoE. The default setting is DHCP.
IP Address
Enter the IP address for static IP settings.
Subnet Mask
Enter the subnet mask address for static IP settings.
Gateway IP
Enter the gateway IP address for static IP settings.
DNS Server 1
Enter the DNS server 1 address for static IP settings.
DNS Server 2
Enter the DNS server 2 address for static IP settings.
User Name
Enter the user name to connect via PPPoE.
Password
Enter the password to connect via PPPoE.
Layer 2 QoS
802.1Q/VLAN Tag
Assign the VLAN tag of the layer 2 QoS packets for LAN port. The default value is
0.
Layer 2 QoS 802.1p Priority Value
Assign the priority value of the layer 2 QoS packets for LAN port. The default value is 0.
Method: Route
When the UCM6102 has method set to Route in network settings, WAN port interface is used for uplink connection and LAN port interface is used as a router. Please see a sample diagram below.
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Figure 22: UCM6102 Network Interface Method: Route
Method: Switch
For UCM6102, WAN port interface is used for uplink connection; LAN port interface is used as bridge for PC connection. For UCM6104, LAN 1 port interface is used for connection; LAN 2 port interface is used as bridge for PC connection.
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Figure 23: UCM6102 Network Interface Method: Switch
Method: Dual
For UCM6102, both WAN port and LAN port are used for uplink connection. For UCM6104, WAN port will be mapped to LAN 1 interface; LAN port will be mapped to LAN 2 interface. Users will need assign LAN 1 or LAN 2 as the default interface in option "Default Interface" and configure "Gateway IP" if static IP is used for this interface.
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Figure 24: UCM6102 Network Interface Method: Dual

802.1X

IEEE 802.1X is an IEEE standard for port-based network access control. It provides an authentication mechanism to device before the device is allowed to access Internet or other LAN resources. The UCM6100 supports 802.1X as a supplicant/client to be authenticated. The following diagram and figure show UCM6100 uses 802.1X mode “EAP-MD5” on WAN port as client in the network to access Internet.
Figure 25: UCM6100 Using 802.1X as Client
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802.1X Mode
Select 802.1X mode. The default setting is "Disable". The supported 802.1X mode are:
EAP-MD5  EAP-TLS  EAP-PEAPv0/MSCHAPv2
Identity
Enter 802.1X mode identity information.
MD5 Password
Enter 802.1X mode MD5 password information.
802.1X Certificate
Select 802.1X certificate from local PC and then upload.
802.1X Client Certificate
Select 802.1X client certificate from local PC and then upload.
Figure 26: UCM6100 Using 802.1X EAP-MD5
The following table shows the configuration parameters for 802.1X on UCM6100. Identity and MD5 password are required for authentication, which should be provided by the network administrator obtained from the RADIUS server. If “EAP-TLS” or “EAP-PEAPv0/MSCHAPv2” is used as the 802.1X mode, users will also need upload 802.1X CA Certificate and 802.1X Client Certificate, which should be also generated from the RADIUS server.
Table 12: UCM6100 Network Settings->802.1X

STATIC ROUTES

The UCM6100 provides users static routing capability that allows the device to use manually configured routes, rather than information only from dynamic routing or gateway configured in the UCM6100 web GUI->Network Settings->Basic Settings to forward traffic. It can be used to define a route when no other routes are available or necessary, or used in complementary with existing routing on the UCM6100 as a failover backup, and etc.
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Click on to create a new static route. The configuration parameters are listed
Destination
Configure the destination IP address or the destination IP subnet for the UCM6100 to reach using the static route.
Example: IP address - 192.168.66.4 IP subnet - 192.168.66.0
Netmask
Configure the subnet mask for the above destination address. If left blank, the default value is 255.255.255.255.
Example:
255.255.255.0
Gateway
Configure the gateway address so that the UCM6100 can reach the destination via this gateway. Gateway address is optional.
Example:
192.168.40.5
Interface
Specify the network interface on the UCM6100 to reach the destination using the static route.
For UCM6102, LAN interface is eth0; WAN interface is eth1. For UCM6104, LAN1 interface is eth0; WAN interface is eth1. For UCM6108/UCM6116, only LAN interface is available.
in the table below.
Once added, users can select to edit the static route.
Select to delete the static route.
Table 13: UCM6100 Network Settings->Static Routes
Static routes configuration can be reset from LCD menu->Network Menu.
The following diagram shows a sample application of static route usage on UCM6104.
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Figure 27: UCM6104 Static Route Sample
The network topology of the above diagram is as below:
Network 192.168.69.0 has IP phones registered to UCM6104 LAN 1 address  Network 192.168.40.0 has IP phones registered to UCM6104 LAN 2 address  Network 192.168.66.0 has IP phones registered to UCM6104 via VPN  Network 192.168.40.0 has VPN connection established with network 192.168.66.0
In this network, by default the IP phones in network 192.168.69.0 are unable to call IP phones in network
192.168.66.0 when registered on different interfaces on the UCM6104. Therefore, we need configure a
static route on the UCM6104 so that the phones in isolated networks can make calls between each other.
Figure 28: UCM6104 Static Route Configuration
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PORT FORWORDING (UCM6102 ONLY)

WAN Port
Specify the WAN port number or a range of WAN ports. Up to 8 ports can be configured.
Note:
When it is set to a range, WAN port and LAN port must be configured with the same range, such as WAN port: 1000-1005 and LAN port: 1000-1005, and access from WAN port will be forwarded to the LAN port with the same port number, for example, WAN port 1000 will be port forwarding to LAN port 1000.
LAN IP
Specify the LAN IP address.
LAN Port
Specify the LAN port number or a range of LAN ports.
Note:
When it is set to a range, WAN port and LAN port must be configured with the same range, such as WAN port: 1000-1005 and LAN port: 1000-1005, and access from WAN port will be forwarded to the LAN port with the same port number, for example, WAN port 1000 will be port forwarding to LAN port 1000.
Protocol Type
Select protocol type "UDP Only", "TCP Only" or "TCP/UDP" for the forwarding in the selected port. The default setting is "UDP Only".
The UCM network interface supports router function which provides users the ability to do port forwarding. If the UCM6102 LAN mode is set to "Route" under web GUI->Settings->Network Settings->Basic Settings page, port forwarding is available for configuration.
The port forwarding configuration is under web GUI->Settings->Network Settings->Port Forwarding page. Please see related settings in the table below.
Table 14: UCM6102 Network Settings->Port Forwarding
The following figures demonstrate a port forwarding example to provide phone’s web UI access to public side.
The UCM6102 network mode is set to “Route” The UCM6102 WAN port is connected to uplink switch, with a public IP address configured, e.g.
1.1.1.1.
The UCM6102 LAN port provides DHCP pool that connects to multiple phone devices in the LAN
network 192.168.2.x. The UCM6102 is used as a router, with gateway address 192.168.2.1
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There is a GXP2160 connected under the LAN interface network of the UCM6102. It obtains IP
address 192.168.2.100 from UCM6102 DHCP pool
On the UCM6102 web UI->Settings->Network Settings->Port Forwarding, configure a port
forwarding entry as the figure shows below.
WAN Port: This is the port opened up on the WAN side for access purpose. LAN IP: This is the GXP2160 IP address, under the LAN interface network of the UCM6102. Protocol Type: We select TCP here for web UI access using HTTP.
Figure 29: UCM6102 Port Forwarding Configuration
This will allow users to access the GXP2160 web UI from public side, by typing in address “1.1.1.1:8088”.
Figure 30: GXP2160 Web Access Using UCM6102 Port Forwarding
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DDNS SETTINGS

DDNS setting allows user to access UCM6100 via domain name instead of IP address. The UCM supports DDNS service from the following DDNS provider:
dydns.org  noip.com  freedns.afraid.org  zoneedit.com  oray.net
Here is an example of using noip.com for DDNS.
1. Register domain in DDNS service provider. Please note the UCM6100 needs to have public IP access.
2. On web UI->Settings->Network Settings->DDNS Settings, enable DDNS service and configure username, password and host name.
Figure 31: Register Domain Name on noip.com
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Figure 32: UCM6100 DDNS Setting
3. Now you can use domain name instead of IP address to connect to the UCM6100 web UI.
Figure 33: Using Domain Name to Connect to UCM6100

FIREWALL

The UCM6100 provides users firewall configurations to prevent certain malicious attack to the UCM6100 system. Users could configure to allow, restrict or reject specific traffic through the device for security and bandwidth purpose. The UCM6100 also provides Fail2ban feature for authentication errors in SIP REGISTER, INVITE and SUBSCRIBE. To configure firewall settings in the UCM6100, go to Web UI->Settings->Firewall page.

STATIC DEFENSE

Under Web GUI->Settings->Firewall->Static Defense page, users will see the following information:
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Current service information with port, process and type.
Port
Process
Type
Protocol or Service
7777
Asterisk
tcp/IPv4
SIP
389
Slapd
tcp/IPv4
LDAP
22
Dropbear
tcp/IPv4
SSH
80
Lighthttpd
tcp/IPv4
HTTP
8089
Lighthttpd
tcp/IPv4
HTTPS
69
Opentftpd
udp/IPv4
TFTP
9090
Asterisk
udp/IPv4
SIP
6060
zero_config
udp/IPv4
UCM6100 zero_config service
5060
Asterisk
udp/IPv4
SIP
4569
Asterisk
udp/IPv4
SIP
5353
zero_config
udp/IPv4
UCM6100 zero_config service
37435
Syslogd
udp/IPv4
Syslog
Ping Defense Enable
If enabled, ICMP response will not be allowed for Ping request. The default setting is disabled. To enable or disable it, click on the check box for the LAN or WAN (UCM6102 only) interface.
Ping-of-Death Defense Enable
Enable to prevent Ping-of-Death attack to the device. The default setting is disabled. To enable or disable it, click on the check box for the LAN or WAN (UCM6102 only) interface.
Typical firewall settings.  Custom firewall settings.
The following table shows a sample current service status running on the UCM6100.
Table 15: UCM6100 Firewall->Static Defense->Current Service
For typical firewall settings, users could configure the following options on the UCM6100.
Table 16: Typical Firewall Settings
Under "Custom Firewall Settings", users could create new rules to accept, reject or drop certain traffic going through the UCM6100. To create new rule, click on "Create New Rule" button and a new window will pop up for users to specify rule options.
Right next to "Create New Rule" button, there is a checkbox for option "Reject Rules". If it’s checked, all the rules will be rejected except the firewall rules listed below. In the firewall rules, only when there is a rule that meets all the following requirements, the option "Reject Rules" will be allowed to check:
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Action: "Accept"
Rule Name
Specify the Firewall rule name to identify the firewall rule.
Action
Select the action for the Firewall to perform.
ACCEPT  REJECT  DROP
Type
Select the traffic type. IN
If selected, users will need specify the network interface "LAN" or "WAN" (for UCM6102 only) for the incoming traffic.
OUT
Service
Select the service type.
FTP  SSH  Telnet  TFTP  HTTP  LDAP  Custom
If "Custom" is selected, users will need specify Source (IP and port), Destination (IP and port) and Protocol (TCP, UDP or Both) for the service. Please note if the source or the destination field is left blank, it will be used as "Anywhere".
Type "In"  Destination port is set to the system login port (e.g., by default 8089)  Protocol is not UDP
Figure 34: Create New Firewall Rule
Table 17: Firewall Rule Settings
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Save the change and click on "Apply" button. Then submit the configuration by clicking on "Apply
Dynamic Defense Enable
Enable dynamic defense. The default setting is disabled.
Periodical Time Interval
Configure the dynamic defense periodic time interval (in minutes). If the number of TCP connections from a host exceeds the connection threshold within this period, this host will be added into Blacklist. The valid value is between 1 and 59 when dynamic defense is turned on. The default setting is
59.
Blacklist Update Interval
Configure the blacklist update time interval (in seconds). The default setting is
120.
Connection Threshold
Configure the connection threshold. Once the number of connections from the same host reaches the threshold, it will be added into the blacklist. The default setting is 100.
Dynamic Defense Whitelist
Configure the dynamic defense whitelist.
For example,
192.168.1.3
192.168.1.4
Changes" on the upper right of the web page. The new rule will be listed at the bottom of the page with sequence number, rule name, action, protocol, type, source, destination and operation. More operations below:
Click on to edit the rule
Click on to delete the rule

DYNAMIC DEFENSE

Dynamic defense is supported on the UCM6100 series. It can blacklist hosts dynamically when the LAN mode is set to "Route" under web GUI->Settings->Network Settings->Basic Settings page. If enabled, the traffic coming into the UCM6100 can be monitored, which helps prevent massive connection attempts or brute force attacks to the device. The blacklist can be created and updated by the UCM6100 firewall, which will then be displayed in the web page. Please refer to the following table for dynamic defense options on the UCM6100.
Table 18: UCM6100 Firewall Dynamic Defense
The following figure shows a configuration example like this:
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If a host at IP address 192.168.40.7 initiates more than 20 TCP connections to the UCM6100 within 1
Global Settings
Enable Fail2Ban
Enable Fail2Ban. The default setting is disabled. Please make sure both "Enable Fail2Ban" and "Asterisk Service" are turned on in order to use Fail2Ban for SIP authentication on the UCM6100.
Banned Duration
Configure the duration (in seconds) for the detected host to be banned. The default setting is 300. If set to -1, the host will be always banned.
Max Retry Duration
Within this duration (in seconds), if a host exceeds the max times of retry as defined in "MaxRetry", the host will be banned. The default setting is 5.
minute, it will be added into UCM6100 blacklist.
This host 192.168.40.7 will be blocked by the UCM6100 for 300 seconds.  Since IP address 192.168.40.5 is in whitelist, if the host at IP address 192.168.40.5 initiates more than
20 TCP connections to the UCM6100 within 1 minute, it will not be added into UCM6100 blacklist. It can still establish TCP connection with the UCM6100.
Figure 35: Configure Dynamic Defense

FAIL2BAN

Fail2Ban feature on the UCM6100 provides intrusion detection and prevention for authentication errors in SIP REGISTER, INVITE and SUBSCRIBE. Once the entry is detected within "Max Retry Duration", the UCM6100 will take action to forbid the host for certain period as defined in "Banned Duration". This feature helps prevent SIP brute force attacks to the PBX system.
Table 19: Fail2Ban Settings
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MaxRetry
Configure the number of authentication failures during "Max Retry Duration" before the host is banned. The default setting is 10.
Fail2Ban Whitelist
Configure IP address, CIDR mask or DNS host in the whiltelist. Fail2Ban will not ban the host with matching address in this list. Up to 5 addresses can be added into the list.
Local Settings
Asterisk Service
Enable Asterisk service for Fail2Ban. The default setting is disabled. Please make sure both "Enable Fail2Ban" and "Asterisk Service" are turned on in order to use Fail2Ban for SIP authentication on the UCM6100.
Protocol
Configure the listening port number for the service. Currently only 5060 (for UDP) is supported.
MaxRetry
Configure the number of authentication failures during "Max Retry Duration" before the host is banned. The default setting is 10. Please make sure this option is properly configured as it will override the "MaxRetry" value under "Global Settings".

CHANGE PASSWORD

After logging in the UCM6100 web UI for the first time, it is highly recommended for users to change the default password "admin" to a more complicated password for security purpose. Follow the steps below to change the Web UI access password.
1. Go to Web UI->Settings->Change Password page.
2. Enter the old password first.
3. Enter the new password and re-type the new password to confirm. The new password has to be at least 4 characters. The maximum length of the password is 30 characters.
4. Click on "Save" and the user will be automatically logged out.
5. Once the web page comes back to the login page again, enter the username "admin" and the new password to login.

LDAP SERVER

The UCM6100 has an embedded LDAP server for users to manage corporate phonebook in a centralized manner.
By default, the LDAP server has generated the first phonebook with PBX DN
"ou=pbx,dc=pbx,dc=com" based on the UCM6100 user extensions already.
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Users could add new phonebook with a different Phonebook DN for other external contacts. For
example, "ou=people,dc=pbx,dc=com".
All the phonebooks in the UCM6100 LDAP server have the same Base DN "dc=pbx,dc=com".
Term Explanation:
cn= Common Name ou= Organization Unit dc= Domain Component These are all parts of the LDAP data Interchange Format, according to RFC 2849, which is how the LDAP tree is filtered.
If users have the Grandstream phone provisioned by the UCM6100, the LDAP directory will be set up on the phone and can be used right away for users to access all phonebooks.
Additionally, users could manually configure the LDAP client settings to manipulate the built-in LDAP server on the UCM6100. If the UCM6100 has multiple LDAP phonebooks created, in the LDAP client configuration, users could use "dc=pbx,dc=com" as Base DN to have access to all phonebooks on the UCM6100 LDAP server, or use a specific phonebook DN, for example "ou=people,dc=pbx,dc=com", to access to phonebook with Phonebook DN "ou=people,dc=pbx,dc=com " only.
UCM can also act as a LDAP client to download phonebook entries from other LDAP server.
To access LDAP server and client settings, go to Web GUI->Settings->LDAP Server.

LDAP SERVER CONFIGURATIONS

The following figure shows the default LDAP server configurations on the UCM6100.
Figure 36: LDAP Server Configurations
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The UCM6100 LDAP server supports anonymous access (read-only) by default. Therefore the LDAP client doesn't have to configure username and password to access the phonebook directory. The "Root DN" and "Root Password" here are for LDAP management and configuration where users will need provide for authentication purpose before modifying the LDAP information.
The default phonebook list in this LDAP server can be viewed and edited by clicking on for the first phonebook under LDAP Phonebook.
Figure 37: Default LDAP Phonebook DN

LDAP PHONEBOOK

Users could use the default phonebook, edit the default phonebook, add new phonebook, import phonebook on the LDAP server as well as export phonebook from the LDAP server. The first phonebook with default phonebook dn "ou=pbx,dc=pbx,dc=com" displayed on the LDAP server page is for extensions in this PBX. Users cannot add or delete contacts directly. The contacts information will need to be modified via Web GUI->PBX->Basic/Call Routes->Extensions first. The default LDAP phonebook will then be updated automatically.
Figure 38: Default LDAP Phonebook Attributes
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Figure 39: LDAP Server: LDAP Phonebook
Add new phonebook
A new sibling phonebook of the default PBX phonebook can be added by clicking on "Add" under "LDAP Phonebook" section.
Figure 40: Add LDAP Phonebook
Configure the "Phonebook Prefix" first. The "Phonebook DN" will be automatically filled in. For example, if configuring "Phonebook Prefix" as "people", the "Phonebook DN" will be filled with "ou=people,dc=pbx,dc=com".
Once added, users can select to edit the phonebook attributes and contact list (see figure below), or
select to delete the phonebook.
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Figure 41: Edit LDAP Phonebook
Import phonebook from your computer to LDAP server
Click on “Import Phonebook” and a dialog will prompt as shown in the figure below.
The file to be imported must be a CSV file with UTF-8 encoding. Users can open the CSV file with Notepad and save it with UTF-8 encoding.
Here is how a sample file looks like. Please note “Account Number” and “Phonebook DN” fields are required. Users could export a phonebook file from the UCM6100 LDAP phonebook section first and use it as a sample to start with.
Figure 42: Import Phonebook
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Figure 43: Phonebook CSV File Format
The Phonebook DN field is the same “Phonebook Prefix” entry as when the user clicks on “Add” to create a new phonebook. Therefore, if the user enters “phonebook” in “Phonebook DN” field in the CSV file, the actual phonebook DN “ou=phonebook,dc=pbx,dc=com” will be automatically created by
the UCM6100 once the CSV file is imported.
In the CSV file, users can specify different phonebook DN fields for different contacts. If the phonebook DN already exists on the UCM6100 LDAP Phonebook, the contacts in the CSV file will be added into the existing phonebook. If the phonebook DN doesn’t exist on the UCM6100 LDAP Phonebook, a new phonebook with this phonebook DN will be created.
The sample phonebook CSV file in above picture will result in the following LDAP phonebook in the UCM6100.
As the default LDAP phonebook with DN “ou=pbx,dc=pbx,dc=com” cannot be edited or deleted in LDAP phonebook section, users cannot import contacts with Phonebook DN field “pbx” if existed in the
CSV file.
Export phonebook to your computer from UCM6100 LDAP server
Select the checkbox for the LDAP phonebook and then click on “Export Selected Phonebook” to export the selected phonebook. The exported phonebook can be used as a record or a sample CSV file for the users to add more contacts in it and import to the UCM6100 again.
Figure 44: LDAP Phonebook After Import
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Figure 45: Export Selected LDAP Phonebook

LDAP CLIENT CONFIGURATIONS

The configuration on LDAP client is similar when you use other LDAP servers. Here we provide an example on how to configure the LDAP client on the SIP end points to use the default PBX phonebook.
Assuming the server base dn is "dc=pbx,dc=com", configure the LDAP clients as follows (case insensitive): Server Address: LDAP server IP address Base DN: dc=pbx,dc=com User Name: cn= “LDAP server login name”, dc=pbx, dc=com [matching LDAP server format] Password: “LDAP server login password” Filter: (|(CallerIDName=%)(AccountNumber=%)) Port: 389
The following figure gives a sample configurations for UCM6100 acting as a LDAP client.
Figure 46: LDAP Client Configurations
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To configure Grandstream IP phones as the LDAP client, please refer to the following example:
Server Address: The IP address or domain name of the UCM6100 Base DN: dc=pbx,dc=com User Name: Please leave this field empty Password: Please leave this field empty LDAP Name Attribute: CallerIDName Email Department FirstName LastName LDAP Number Attribute: AccountNumber MobileNumber HomeNumber Fax LDAP Number Filter: (AccountNumber=%) LDAP Name Filter: (CallerIDName=%) LDAP Display Name: AccountNumber CallerIDName LDAP Version: If existed, please select LDAP Version 3 Port: 389
The following figure shows the configuration information on a Grandstream GXP2200 to successfully use the LDAP server as configured in Figure 36: LDAP Server Configurations.
Figure 47: GXP2200 LDAP Phonebook Configuration
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HTTP SERVER

Redirect From Port 80
Enable or disable redirect from port 80. On the PBX, the default access protocol is HTTPS and the default port number is 8089. When this option is enabled, the access using HTTP with Port 80 will be redirected to HTTPS with Port 8089. The default setting is "Enable".
Protocol Type
Select HTTP or HTTPS. The default setting is "HTTPS". This is also the protocol used for zero config when the end point device downloads the config file from the UCM6100.
Port
Specify port number to access the HTTP server. The default port number is 8089.
TLS Enable
Enable or disable TLS during transferring/submitting your Email to other SMTP server. The default setting is "Yes".
Type
Select Email type. MTA: Mail Transfer Agent. The Email will be sent from the configured
domain. When MTA is selected, there is no need to set up SMTP server for it or no user login is required. However, the Emails sent from MTA might be considered as spam by the target SMTP server.
Client: Submit Emails to the SMTP server. A SMTP server is required
and users need login with correct credentials.
The UCM6100 embedded web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow the users to configure the PBX through a Web browser such as Microsoft IE, Mozilla Firefox and Google Chrome. By default, the PBX can be accessed via HTTPS using Port 8089 (e.g., https://192.168.40.50:8089). Users could also change the access protocol and port as preferred under Web GUI->Settings->HTTP Server.
Table 20: HTTP Server Settings
Once the change is saved, the web page will be redirected to the login page using the new URL. Enter the username and password to login again.

EMAIL SETTINGS

The Email application on the UCM6100 can be used to send out alert event Emails, Fax (Fax-To-Email), Voicemail (Voicemail-To-Email) and etc. The configuration parameters can be accessed via Web GUI->Settings->Email Settings.
Table 21: Email Settings
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Domain
Specify the domain name to be used in the Email when using type "MTA".
Server
Specify the SMTP server when using type "Client".
Username
Username is required when using type "Client". Normally it's the Email address.
Password
Password to login for the above Username (Email address) is required when using type "Client".
Display Name
Specify the display name in the FROM header in the Email.
Sender
Specify the sender's Email address. For example, pbx@example.mycompany.com.
The following figure shows a sample Email settings on the UCM6100, assuming the Email is using smtp.gmail.com as the SMTP server.
Figure 48: UCM6100 Email Settings
Once the configuration is finished, click on "Test". In the prompt, fill in a valid Email address to send a test Email to verify the Email settings on the UCM6100.

TIME SETTINGS

AUTO TIME UPDATING

The current system time on the UCM6100 is displayed on the upper right of the web page. It can also be found under Web GUI->Status->System Status->General.
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To configure the UCM6100 to update time automatically, go to Web GUI->Settings->Time
Remote NTP Server
Specify the URL or IP address of the NTP server for the UCM6100 to synchronize the date and time. The default NTP server is ntp.ipvideotalk.com.
Enable DHCP Option 2
If set to "Yes", the UCM6100 is allowed to get provisioned for Time Zone from DHCP Option 2 in the local server automatically. The default setting is "Yes".
Enable DHCP Option 42
If set to "Yes", the UCM6100 is allowed to get provisioned for NTP Server from DHCP Option 42 in the local server automatically. This will override the manually configured NTP Server. The default setting is "Yes".
Time Zone
Select the proper time zone option so the UCM6100 can display correct time accordingly.
If "Self-Defined Tome Zone" is selected, please specify the time zone parameters in "Self-Defined Time Zone" field as described in below option.
Settings->Time Auto Updating.
--------------------------------------------------------------------------------------------------------------------------------------------
Note:
The configurations under Web GUI->Settings->Time Settings->Time Auto Updating page require reboot to take effect. Please consider configuring auto time updating related changes when setting up the UCM6100 for the first time to avoid service interrupt after installation and deployment in production.
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Table 22: Time Auto Updating
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Self-Defined Time Zone
If "Self-Defined Time Zone" is selected in "Time Zone" option, users will need define their own time zone following the format below.
The syntax is: std offset dst [offset], start [/time], end [/time]
Default is set to: MTZ+6MDT+5,M4.1.0,M11.1.0
MTZ+6MDT+5 This indicates a time zone with 6 hours offset and 1 hour ahead for DST, which is U.S central time. If it is positive (+), the local time zone is west of the Prime Meridian (A.K.A: International or Greenwich Meridian); If it is negative (-), the local time zone is east.
M4.1.0,M11.1.0 The 1st number indicates Month: 1,2,3.., 12 (for Jan, Feb, .., Dec). The 2nd number indicates the nth iteration of the weekday: (1st Sunday,
3rd Tuesday…). Normally 1, 2, 3, 4 are used. If 5 is used, it means the
last iteration of the weekday. The 3rd number indicates weekday: 0,1,2,..,6 ( for Sun, Mon, Tues, ... ,Sat). Therefore, this example is the DST which starts from the First Sunday of April to the 1st Sunday of November.

SET TIME MANUALLY

To manually set the time on the UCM6100, go to Web UI->Settings->Time Settings->Set Time Manually. The format is YYYY-MM-DD HH:MI:SS.
Figure 49: Set Time Manually
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Note:
Manually setup time will take effect immediately after saving and applying change in the web UI. If users would like to reboot the UCM6100 and keep the manually setup time setting, please make sure "Remote NTP Server", "Enable DHCP Option 2" and "Enable DHCP Option 42" options under Web GUI->Settings->Time Settings->Time Auto Updating page are unchecked or set to empty. Otherwise, time auto updating settings in this page will take effect after reboot.
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OFFICE TIME

On the UCM6100, the system administrator can define "office time", which can be used to configure time condition for extension call forwarding schedule and inbound rule schedule. To configure office time, go to Web UI->Settings->Time Settings->Office Time. Click on "Create New Office Time" to create an office time.
Figure 50: Create New Office Time
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Table 23: Create New Office Time
Start Time
Configure the start time for office hour.
End Time
Configure the end time for office hour
Week
Select the work days in one week.
Show Advanced Options
Check this options to show advanced options. Once selected, please specify "Month" and "Day" below.
Month
Select the months for office time.
Day
Select the work days in one month.
Select "Start Time", "End Time" and the day for the "Week" for the office time. The system administrator can also define month and day of the month as advanced options. Once done, click on "Save" and then "Apply Change" for the office time to take effect. The office time will be listed in the web page as the figure shows below.
Figure 51: Settings->Time Settings->Office Time
Click on to edit the office time.
Click on to delete the office time.  Click on "Delete Selected Office Times" to delete multiple selected office times at once.

HOLIDAY

On the UCM6100, the system administrator can define "holiday", which can be used to configure time condition for extension call forwarding schedule and inbound rule schedule. To configure holiday, go to Web UI->Settings->Time Settings->Holiday. Click on "Create New Holiday" to create holiday time.
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Figure 52: Create New Holiday
Name
Specify the holiday name to identify this holiday.
Holiday Memo
Create a note for the holiday.
Month
Select the month for the holiday.
Day
Select the day for the holiday.
Show Advanced Options
Check this option to show advanced options. If selected, please specify the days as holiday in one week below.
Week
Select the days as holiday in one week.
Table 24: Create New Holiday
Enter holiday "Name" and "Holiday Memo" for the new holiday. Then select "Month" and "Day". The system administrator can also define days in one week as advanced options. Once done, click on "Save" and then "Apply Change" for the holiday to take effect. The holiday will be listed in the web page as the figure shows below.
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Figure 53: Settings->Time Settings->Holiday
Click on to edit the holiday.
Click on to delete the holiday.  Click on "Delete Selected Holidays" to delete multiple selected holidays at once.
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Note:
For more details on how to use office time and holiday, please refer to the link below:
http://www.grandstream.com/products/ucm_series/ucm61xx/documents/how_to_use_office_time_and_hol iday_ucm6100.pdf
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NTP SERVER

The UCM6100 can be used as a NTP server for the NTP clients to synchronize their time with. To configure the UCM6100 as the NTP server, set "Enable NTP server" to "Yes" under web GUI->Settings->NTP Server. On the client side, point the NTP server address to the UCM6100 IP address or host name to use the UCM6100 as the NTP server.
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RECORDINGS STORAGE

The UCM6100 supports call recordings automatically or manually and the recording files can be saved in external storage plugged in the UCM6100 or on the UCM6100 locally. To manage the recording storage, users can go to UCM6100 web GUI->Settings->Recordings Storage page and select whether to store the recording files in USB Disk, SD card or locally on the UCM6100.
If “Enable Auto Change” is selected, the recording files will be automatically saved in the available
USB Disk or SD card plugged into the UCM6100. If both USB Disk and SD card are plugged in, the recording files will be always saved in the USB Disk.
If “Local” is selected, the recordings will be stored in UCM6100 internal storage.
Figure 54: Settings->Recordings Storage
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If “USB Disk” or “SD Card” is selected, the recordings will be stored in the corresponding plugged in
external storage device. Please note the options “USB Disk” and “SD Card” will be displayed only if
they are plugged into the UCM6100.
Once “USB Disk” or “SD Card” is selected, click on “OK”. The user will be prompted to confirm to copy the local files to the external storage device.
Figure 55: Recordings Storage Prompt Information
Click on “OK” to continue. The users will be prompted a new dialog to select the categories for the files to be copied over.
On the UCM6100, recording files are generated and exist in 3 categories: normal call recording files, conference recording files, and call queue recording files. Therefore users have the following options when select the categories to copy the files to the external device:
- Recording Files: Copy the normal recording files to the external device.
- Conference: Copy the conference recording files to the external device.
- Queue: Copy the call queue recording files to the external device.
Figure 56: Recording Storage Category
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- All: Copy all recording files to the external device.

LOGIN TIMEOUT SETTINGS

After the user logs in the UCM6100 web UI, the user will be automatically logged out after certain timeout. This timeout value can be specified under UCM100 web GUI->Settings->Login Timeout Settings page.
The “User Login Timeout” value is in minute and the default setting is 10 minutes. If the user doesn’t make any operation on web UI within the timeout, the user will be logged out automatically. After that, the web UI will be redirected to the login page and the user will need to enter username and password to log in.
If set to 0, there is no timeout for the web UI login session and the user will not be automatically logged out.
Figure 57: Login Timeout Settings
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PROVISIONING

OVERVIEW

Grandstream SIP Devices can be configured via Web interface as well as via configuration file through TFTP/HTTP/HTTPS download. All Grandstream SIP devices support a proprietary binary format configuration file and XML format configuration file. The UCM6100 provides a Plug and Play mechanism to auto-provision the Grandstream SIP devices in a zero configuration manner by generating XML config file and having the phone to download it within LAN area. This allows users to finish the installation with ease and start using the SIP devices in a managed way.
To provision a phone, three steps are involved, i.e., discovery, configuration and provisioning. This section explains how Zero Config works on the UCM6100. The settings for this feature can be accessed via Web UI->PBX->Zero Config.

CONFIGURATION ARCHITECTURE FOR END POINT DEVICE

Started from firmware version 1.0.7.10, the end point device configuration in zero config is divided into the following three layers with priority from the lowest to the highest:
Global
This is the lowest layer. Users can configure the most basic options that could apply to all Grandstream SIP devices during provisioning via Zero config.
Model
In this layer, users can define model-specific options for the configuration template.
Device
This is the highest layer. Users can configure device-specific options for the configuration for individual device here.
Each layer also has its own structure in different levels. Please see figure below. The details for each layer are explained in sections [GLOBAL CONFIGURATION], [MODEL CONFIGURATION] and [DEVICE
CONFIGURATION].
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Figure 58: Zero Config Configuration Architecture for End Point Device
The configuration options in model layer and device layer have all the option in global layers already, i.e., the options in global layer is a subset of the options in model layer and device layer. If an option is set in all three layers with different values, the highest layer value will override the value in lower layer. For example, if the user selects English for Language setting in Global Policy and Spanish for Language setting in Default Model Template, the language setting on the device to be provisioned will use Spanish as model layer has higher priority than global layer. To sum up, configurations in higher layer will always
override the configurations for the same options/fields in the lower layer when presented at the same time.
After understanding the zero config configuration architecture, users could configure the available options for end point devices to be provisioned by the UCM6100 by going through the three layers. This configuration architecture allows users to set up and manage the Grandstream end point devices in the same LAN area in a centralized way.

AUTO PROVISIONING SETTINGS

By default, the Zero Config feature is enabled on the UCM6100 for auto provisioning. Three methods of auto provisioning are used.
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Figure 59: UCM6100 Zero Config
SIP SUBSCRIBE
When the phone boots up, it sends out SUBSCRIBE to a multicast IP address in the LAN. The UCM6100 discovers it and then sends a NOTIFY with the XML config file URL in the message body. The phone will then use the path to download the config file generated in the UCM6100 and take the new configuration.
DHCP OPTION 66
This method should be used on the UCM6102 because only the UCM6102 has WAN and LAN port with LAN port supporting the router function. When the phone restarts (by default DHCP Option 66 is turned on), it will send out a DHCP DISCOVER request. The UCM6102 receives it and returns DHCP OFFER with the config server path URL in Option 66, for example, https://192.168.2.1:8089/zccgi/. The phone will then use the path to download the config file generated in the UCM6100.
mDNS
When the phone boots up, it sends out mDNS query to get the TFTP server address. The UCM6100 will respond with its own address. The phone will then send TFTP request to download the XML config file from the UCM6100.
To start the auto provisioning process, under Web GUI->PBX->Zero Config->Zero Config Settings, fill in the auto provision information.
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Figure 60: Auto Provision Settings
Enable Zero Config
Enable or disable the zero config feature on the PBX. The default setting is enabled.
Enable Automatic Configuration Assignment
By default, this is disabled. If disabled, when SIP device boots up, the UCM6100 will not send the SIP device the URL to download the config file and therefore the SIP device will not be automatically provisioned by the UCM6100.
Note:
When disabled, SIP devices can still be provisioned by manually sending NOTIFY from the UCM6100 which will include the XML config file URL for the SIP device to download.
Automatically Assign Extension
If enabled, when the device is discovered, the PBX will automatically assign an extension within the range defined in "Zero Config Extension Segment" to the device. The default setting is disabled.
Zero Config Extension Segment
Click on the link "Zero Config Extension Segment" to specify the extension range to be assigned if "Automatically Assign Extension" is enabled. The default range is 5000-6299. Zero Config Extension Segment range can be defined in web UI->PBX->Internal Options->General page->Extension Preference section: "Auto Provision Extensions".
Enable Pick Extension
If enabled, the extension list will be sent out to the device after receiving
Table 25: Auto Provision Settings
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the device's request. This feature is for the GXP series phones that support selecting extension to be provisioned via phone's LCD. The default setting is disabled.
Pick Extension Segment
Click on the link "Pick Extension Segment" to specify the extension list to be sent to the device. The default range is 4000 to 4999. Pick Extension Segment range can be defined in web UI->PBX->Internal Options->General page->Extension Preference section: "Pick Extensions".
Pick Extension Period (hour):
Specify the number of minutes to allow the phones being provisioned to pick extensions.
Please make sure an extension is manually assigned to the phone or "Automatically Assign Extension" is enabled during provisioning. After the configuration on the UCM6100 web GUI, click on "Save" and "Apply Changes". Once the phone boots up and picks up the config file from the UCM6100, it will take the configuration right away.

DISCOVERY

Users could manually discover the device by specifying the IP address or scanning the entire LAN network. Three methods are supported to scan the devices.
PING  ARP  SIP Message (NOTIFY)
Click on "Auto Discover" under web UI-> PBX-> Zero Config->Zero Config, fill in the "Scan Method" and "Scan IP". The IP address segment will be automatically filled in based on the network mask detected on the UCM6100. If users need scan the entire network segment, enter 255 (for example, 192.168.40.255) instead of a specific IP address. Then click on "Save" to start discovering the devices within the same network. To successfully discover the devices, "Zero Config" needs to be enabled on the UCM6100 web GUI->PBX->Zero Config->Auto Provisioning Settings.
Figure 61: Auto Discover
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The following figure shows a list of discovered phones. The MAC address, IP Address, Extension (if assigned), Version, Vendor, Model, Connection Status, Create Config, Options (Edit/Delete/Update) are displayed in the list.
Figure 62: Discovered Devices

GLOBAL CONFIGURATION

GLOBAL POLICY

Global configuration will apply to all the connected Grandstream SIP end point devices in the same LAN with the UCM6100 no matter what the Grandstream device model it is. It is divided into two levels:
Web UI->PBX->Zero Config->Global Policy Web UI->PBX->Zero Config->Global Templates.  Global Templates configuration has higher priority to Global Policy configuration.
Global Policy can be accessed in web GUI->PBX->Zero Config->Global Policy page. On the top of the configuration table, users can select category in the "Options" dropdown list to quickly navigate to the category. The categories are:
Localization: configure display language, data and time.  Phone Settings: configure dial plan, call features, NAT, call progress tones and etc.  Contact List: configure LDAP and XML phonebook download.  Maintenance: configure upgrading, web access, Telnet/SSH access and syslog.  Network Settings: configure IP address, QoS and STUN settings.  Customization: customize LCD screen wallpaper for the supported models.
Select the checkbox on the left of the parameter you would like to configure to active the dropdown list for this parameter.
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Figure 63: Global Policy Categories
Language settings
Language
Select the LCD display language on the SIP end device.
Date and Time
Date Format
Configure the date display format on the SIP end device’s LCD.
Time Format
Configure the time display in 12-hour or 24-hour format on the SIP end device’s LCD.
NTP Server
Configure the URL or IP address of the NTP server. The SIP end device may obtain the date and time from the server.
Time Zone
Configure the time zone used on the SIP end device.
Default Call Settings
Dial Plan
Configure the default dial plan rule. For syntax and examples, please refer to user manual of the SIP devices to be provisioned for more details.
Enable Call Features
When enabled, “Do Not Disturb”, “Call Forward” and other call features
can be used via the local feature code on the phone. Otherwise, the ITSP feature code will be used.
Use # as Dial Key
If set to “Yes”, pressing the number key “#” will immediately dial out the
input digits.
The following tables list the Global Policy configuration parameters for the SIP end device.
Table 26: Global Policy Parameters: Localization
Table 27: Global Policy Parameters: Phone Settings
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Auto Answer by Call-info
If set to "Yes", the phone will automatically turn on the speaker phone to answer incoming calls after a short reminding beep, based on the SIP Call-Info header sent from the server/proxy. The default setting is enabled.
NAT Traversal
Configure which NAT traversal mechanism will be enabled on the endpoint device. If set to "STUN" and STUN server is configured, the phone system will periodically send STUN message to the SUTN server to get the public IP address of its NAT environment and keep the NAT port open. STUN will not work if the NAT is symmetric type. If set to “Keep-alive”, the phone system will send the STUN packets to maintain the connection that is first established during registration of the phone. The “Keep-alive” packets will fool the NAT device into keeping the connection open and this allows the host server to send SIP requests directly to the registered phone. If it needs to use OpenVPN to connect host server, it needs to set it to “VPN”. If the firewall and the SIP device behind the firewall are both able to use UPNP, it can be set to “UPNP”. The both parties will negotiate to use which port to allow SIP through. The default setting is "Keep-alive".
Use Random Port
Configure whether to allow the endpoint device to use random ports for both SIP and RTP messages. This is usually necessary when multiple phones are behind the same full cone NAT. The default setting is "No". Note: This parameter must be set to "No" for Direct IP Calling to work.
General Settings
Call Progress Tones
Configure call progress tones including ring tone, dial tone, second dial tone, message waiting tone, ring back tone, call waiting tone, busy tone and reorder tone using the following syntax: f1=val, f2=val[, c=on1/ off1[- on2/ off2[- on3/ off3]]];
Frequencies are in Hz and cadence on and off are in 10ms).  “on” is the period (in ms) of ringing while “off” is the period of silence.
Up to three cadences are supported.
Please refer to user manual of the SIP devices to be provisioned for
more details
HEADSET Key Mode
Select “Default Mode” or “Toggle Headset/Speaker” for the Headset key.
Please refer to user manual of the SIP devices to be provisioned for more details.
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Table 28: Global Policy Parameters: Contact List
LDAP Phonebook
Source
Select "Manual" or "PBX" as the LDAP configuration source. If "Manual" is selected, the LDAP configuration below will be applied
to the SIP end device.
If "PBX" is selected, the LDAP configuration built-in from UCM6100
web UI->Settings->LDAP Server will be applied.
Address
Configure the IP address or DNS name of the LDAP server.
Port
Configure the LDAP server port. The default value is 389.
Base DN
This is the location in the directory where the search is requested to begin. Example:
dc=grandstream, dc=com  ou=Boston, dc=grandstream, dc=com
User Name
Configure the bind "Username" for querying LDAP servers. The field can be left blank if the LDAP server allows anonymous binds.
Password
Configure the bind "Password" for querying LDAP servers. The field can be left blank if the LDAP server allows anonymous binds.
Number Filter
Configure the filter used for number lookups. Please refer to user manual for more details.
Name Filter
Configure the filter used for name lookups. Please refer to user manual for more details.
Version
Select the protocol version for the phone to send the bind requests. The default value is 3.
Name Attribute
Specify the "name" attributes of each record which are returned in the LDAP search result. Example:
gn  cn sn description
Number Attribute
Specify the "number" attributes of each record which are returned in the LDAP search result. Example:
telephoneNumber  telephoneNumber Mobile
Display Name
Configure the entry information to be shown on phone's LCD. Up to 3 fields can be displayed. Example: %cn %sn %telephoneNumber
Max Hits
Specify the maximum number of results to be returned by the LDAP server. Valid range is 1 to 3000. The default value is 50.
Search Timeout
Specify the interval (in seconds) for the server to process the request and client waits for server to return. Valid range is 0 to 180. The default value
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