Grandstream Networks HT814, HT812 User Manual

Grandstream Networks, Inc.

HT812/HT814 Analog Telephone Adaptor/FXS Gateway User Guide

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HT812/HT814 User Guide

transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without

the express written permission of Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here:

http://www.grandstream.com/support

Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.

in the United States, Europe and other countries.

CAUTION

Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

WARNING

Please do not use a different power adaptor with your devices as it may cause damage to the products and void the manufacturer warranty.

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HT812/HT814 User Guide

GNU GPL INFORMATION

The firmware for the HT812/HT814 contains third-party software licensed under the GNU General Public

License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU

General Public License (GPL) for the exact terms and conditions of the license.

Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:

http://www.grandstream.com/sites/default/files/Resources/gpl_HT81x/HT81x.tar.gz

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HT812/HT814 User Guide

Table of Content

DOCUMENT PURPOSE ................................................................................................. 6

CHANGE LOG ................................................................................................................ 7

Firmware Version 1.0.0.2 ....................................................................................................................... 7

GUI INTERFACE EXAMPLES ........................................................................................ 8

WELCOME ..................................................................................................................... 9

PRODUCT OVERVIEW ................................................................................................ 10

Feature Highlights ................................................................................................................................ 10

HT812/HT814 Technical Specifications ............................................................................................... 10

GETTING STARTED ..................................................................................................... 13

Equipment Packaging .......................................................................................................................... 13

HT812/HT814 Ports Description .......................................................................................................... 14

Connecting the HT812/HT814 ............................................................................................................. 14

HT812/HT814 LEDs Pattern ................................................................................................................ 15

CONFIGURATION GUIDE ............................................................................................ 17

Obtain the HT812/HT814 IP address via the connected analogue phone. ......................................... 17

Understanding HT812/HT814 Interactive Voice Prompt Response Menu .......................................... 17

Configuration via Web Browser ........................................................................................................... 19

Accessing the Web UI .................................................................................................................. 19

Web UI Access Level Management .............................................................................................. 19

Saving the Configuration Changes ............................................................................................... 19

Changing Admin Level Password ................................................................................................. 20

Changing User Level Password ................................................................................................... 20

Changing HTTP Web Port ............................................................................................................ 20

Configuring The HT812/HT814 Through Voice Prompts ..................................................................... 22

Register a SIP Account ........................................................................................................................ 22

Rebooting HT812/HT814 from Remote ............................................................................................... 24

CALL FEATURES ......................................................................................................... 25

CALL OPERATIONS .................................................................................................... 27

Placing a phone call ............................................................................................................................. 27

Direct IP Calls ...................................................................................................................................... 27

Call Hold .............................................................................................................................................. 28

Call Waiting .......................................................................................................................................... 28

Call Transfer ......................................................................................................................................... 28

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HT812/HT814 User Guide

Blind Transfer ................................................................................................................................ 28

Attended Transfer ......................................................................................................................... 29

3-Way conferencing ............................................................................................................................. 29

Call Return ........................................................................................................................................... 29

UPGRADING AND PROVISIONING ............................................................................ 30

Firmware Upgrade procedure .............................................................................................................. 30

Upgrading via Local Directory: ............................................................................................................. 31

Upgrading via Local TFTP/HTTP Servers ........................................................................................... 31

Firmware and Configuration File Prefix and Postfix ............................................................................ 31

Managing Firmware and Configuration File Download ........................................................................ 32

Configuration File Download ................................................................................................................ 32

RESTORE FACTORY DEFAULT SETTINGS ............................................................... 33

Using the Reset Button ........................................................................................................................ 33

Using the IVR Command ..................................................................................................................... 33

Reset from Web Interface (Reset Type) .............................................................................................. 34

EXPERIENCING HT812/HT814 .................................................................................... 35

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HT812/HT814 User Guide

Table of Tables

Table 1: HT812/HT814 Features in a Glance ............................................................................................. 10

Table 2: HT812/HT814 Technical Specifications ......................................................................................... 11

Table 3: Definition of the HT812/HT814 Connectors .................................................................................. 14

Table 4: HT812/HT814 LEDs Pattern Description ...................................................................................... 15

Table 5: Voice Prompt Menu ....................................................................................................................... 17

Table 6: HT812/HT814 Call Features ......................................................................................................... 25

Table of Figures

Figure 1: HT812 Package Contents ............................................................................................................ 13

Figure 2: HT814 Package Contents ............................................................................................................ 13

Figure 3: HT812 Back Panel ....................................................................................................................... 14

Figure 4: HT814 Back Panel ....................................................................................................................... 14

Figure 5: Connecting the HT812/HT814 ..................................................................................................... 15

Figure 6: HT812/HT814 LEDs Pattern ........................................................................................................ 15

Figure 7: Admin Level Password ................................................................................................................ 20

Figure 8: User Level Password ................................................................................................................... 20

Figure 9: Web HTTP Port ............................................................................................................................ 21

Figure 10: SIP Profiles Settings .................................................................................................................. 23

Figure 11: SIP Accounts settings ................................................................................................................ 23

Figure 12: Accounts Status ......................................................................................................................... 24

Figure 13: Firmware Upgrade Page ............................................................................................................ 30

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HT812/HT814 User Guide

DOCUMENT PURPOSE

This document describes the basic concept and tasks necessary to use and configure your

HT812/HT814. And it covers the topic of connecting and configuring the HT812/HT814, making basic

operations and the call features. Please visit http://www.grandstream.com/support to download the latest

“HT812/HT814 Administration Guide ” to have more visibility about the configurable settings of your handy

tones.

This guide covers following topics:

 Product overview  Getting started  Configuration guide  Call features.  Call operations.  Upgrading and provisioning.  Restore factory default settings

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HT812/HT814 User Guide

CHANGE LOG

This section documents significant changes from previous versions of administration guide for

HT812/HT814. Only major new features or major document updates are listed here. Minor updates for

corrections or editing are not documented here.

Firmware Version 1.0.0.2

 This is the initial version for HT812/HT814.

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HT812/HT814 User Guide

GUI INTERFACE EXAMPLES

http://www.grandstream.com/sites/default/files/Resources/HT81x/HT81x_web_gui.zip

1. Screenshot of Login Page

2. Screenshots of Status Page

3. Screenshots of Basic Settings Page

4. Screenshots of Advanced Settings Page

5. Screenshots of Profile Page

6. Screenshots of FXS Port Page

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HT812/HT814 User Guide

WELCOME

The HT812/HT814 analog telephone adapter provides transparent connectivity for analog phones and

faxes to the world of internet voice. Connecting to any analog phone, fax or PBX, the HT812 and the HT814

are an effective and flexible solution for accessing internet-based telephone services and corporate intranet

systems across established LAN and internet connections. The Grandstream handy tones HT812/ HT814

are a new addition to the popular handy tone ATA product family. This manual will help you learn how to

operate and manage your HT812/HT814 analog telephone adaptor and make the best use of its many

upgraded features including simple and quick installation, 3- way conferencing, direct IP-IP Calling, and

new provisioning support among other features. This HT812/HT814 are very easy to manage and configure,

and specifically designed to be an easy to use and affordable VoIP solution for both the residential user

and the teleworker.

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HT812/HT814 User Guide

PRODUCT OVERVIEW

The HT812 and the HT814 are 2, 4 ports analog telephone adapters (ATA) that allows users to create a

high-quality and manageable IP telephony solution for residential and office environments. Their ultra-

compact size, voice quality, advanced VoIP functionality, security protection and auto provisioning options

enables users to take advantage of VoIP on analog phones and enables service providers to offer high

quality IP service. The HT812/HT814 are an ideal ATAs for individual use and for large scale commercial

IP voice deployments since they permit small and medium businesses to create integrated IP and PSTN

telephony systems that efficiently manage communication costs. HT812 and HT814’s inclusion of an

integrated NAT router and dual 10/100/1000Mbps Ethernet WAN and LAN ports enables a shared

broadband connection between multiple Ethernet devices as well as the extension of VoIP services to

analog phones.

Feature Highlights

The following table contains the major features of the HT812/HT814:

Table 1: HT812/HT814 Features in a Glance

HT812/HT814 Technical Specifications

The following table resumes all the technical specifications including the protocols/standards supported,

voice codecs, telephony features, languages and upgrade/provisioning settings for the HT812/HT814.

HT812/HT814

 Support 2 SIP profiles through 2 (for HT812) and 4 (for HT814) FXS ports and

dual 10/100/1000Mbps Ethernet port

 Support 3-way voice conferencing  Support wide range of caller ID formats  Support advanced telephony features, including call transfer, call forward, call-

waiting, do not disturb, message waiting indication, multi-language prompts,

flexible dial plan and more

 Support T.38 Fax for creating Fax-over-IP  TLS and SRTP security encryption technology to protect calls and accounts  Automated provisioning options include TR-069 (note 1) and XML config files  Failover SIP server automatically switches to secondary server if main server

loses connection

 Use with Grandstream’s UCM series of IP PBXs for Zero Configuration

provisioning

 GR-909 Line Testing Functionalities

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Table 2: HT812/HT814 Technical Specifications

Interfaces

Telephone Interfaces

Two (2) RJ11 FXS ports for HT812. Four (4) RJ11 FXS sports for HT814.

Network Interface

Two (2) 10/100/1000 Mbps Ethernet port (RJ45).

LED Indicators

POWER, LAN, WAN, PHONE1, PHONE2 for HT812. POWER, LAN, WAN, PHONE1, PHONE2, PHONE3, HT814 for HT814.

Factory Reset Button

Yes.

Voice, Fax, Modem

Telephony Features

Caller ID display or block, call waiting, flash, blind or attended transfer,

forward, hold, do not disturb, 3-way conference

Voice Codecs

G.711 with Annex I (PLC) and Annex II (VAD/CNG), G.723.1, G.729A/B,

G.726, iLBC, OPUS, dynamic jitter buffer, advanced line echo

cancellation

Fax over IP

T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to

G.711 for Fax Pass-through

Short/Long Haul Ring Load

For HT812: 3 REN, up to 1km on 24AWG line. For HT814: 2 REN, up to 1km on 24AWG line.

Caller ID

Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID

Disconnect Methods

Busy Tone, Polarity Reversal/Wink, Loop Current

Signaling

Network Protocols

TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS, DHCP,

NTP, TFTP, TELNET, STUN, SIP (RFC3261), SIP over TCP/TLS, SRTP,

TR-069

QoS

Layer 2 (802.1Q VLAN, SIP/RTP 802.1p) and Layer 3 (ToS, Diffserv,

MPLS)

DTMF Methods

In-audio, RFC2833 and/or SIP INFO

Provisioning and Control

HTTP, HTTPS, TELNET, TFTP, TR-069, secure and automated

provisioning using TR069, syslog

Security

Media

SRTP

Control

TLS/SIPS/HTTPS

Management

Syslog support, telnet, remote management using web browser

Physical

Universal Power Supply

Input: 100-240VAC, 50-60Hz Output: 12V/0.5A for HT812. Output: 12V/1A for HT814.

Environmental

Operational: 32o – 104

F or 0º – 40ºC

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