Grandstream Networks HT802 User Manual

Grandstream Networks, Inc.
HT802 Analog Telephone Adaptor
HT80X USER MANUAL
HT802 USER MANUAL
INDEX
GNU GPL INFORMATION ......................................................................... 4
WELCOME ................................................................................................. 5
SAFETY COMPLIANCES ...................................................................................................................... 5
WARRANTY .......................................................................................................................................... 5
CONNECT YOUR HT802 ........................................................................... 7
EQUIPMENT PACKAGING ................................................................................................................... 7
CONNECTING THE HT802 ................................................................................................................... 7
HT802 FEATRUES ................................................................................... 11
SOFTWARE FEATURES OVERVIEW ................................................................................................ 11
HARDWARE SPECIFICATION ........................................................................................................... 12
BASIC OPERATIONS .............................................................................. 13
UNDERSTANDING HT802 VOICE PROMPT ..................................................................................... 13
PLACING A PHONE CALL .................................................................................................................. 14
Phone or Extension Numbers ....................................................................................................... 14
Direct IP Calls ............................................................................................................................... 15
CALL HOLD ......................................................................................................................................... 16
CALL WAITING .................................................................................................................................... 16
CALL TRANSFER ................................................................................................................................ 16
Blind Transfer ............................................................................................................................... 16
Attended Transfer ......................................................................................................................... 16
3-WAY CONFERENCING ................................................................................................................... 17
FAX SUPPORT .................................................................................................................................... 17
CALL FEATURES .................................................................................... 19
CONFIGURATION GUIDE ....................................................................... 21
CONFIGURING THE HT802 THROUGH VOICE PROMPTS ............................................................. 21
CONFIGURING THE HT802 VIA WEB BROWSER ........................................................................... 21
Access the Web Configuration Menu ........................................................................................... 21
IMPORTANT SETTINGS ..................................................................................................................... 22
NAT Settings ................................................................................................................................. 22
DTMF Methods ............................................................................................................................. 23
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Preferred VOCODER (Codec) ...................................................................................................... 23
SAVING THE CONFIGURATION CHANGES ..................................................................................... 38
REBOOTING THE HT802 FROM REMOTE ....................................................................................... 38
SOFTWARE UPGRADE .......................................................................... 39
FIRMWARE UPGRADE THROUGH TFTP/HTTP/HTTPS .................................................................. 39
INSTRUCTIONS FOR UPLOAD FROM LOCAL DIRECTORY:.......................................................... 40
INSTRUCTIONS FOR LOCAL FIRMWARE UPGRADE USING TFTP SERVER: ............................. 40
CONFIGURATION FILE DOWNLOAD ................................................................................................ 40
FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX ................................................. 41
MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD .............................................. 41
RESTORE FACTORY DEFAULT SETTING ............................................ 43
FACTORY RESET ............................................................................................................................... 43
Reset Button ................................................................................................................................. 43
IVR Command .............................................................................................................................. 43
Reset from web interface (Reset Type) ........................................................................................ 44
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TABLE OF FIGURES
HT802 USER MANUAL
FIGURE 1: DIAGRAM OF HT802 .................................................................................................................... 8
TABLE OF TABLES
HT802 USER MANUAL
TABLE 1: DEFINISIONS OF THE HT802 CONNECTORS ....................................................................................... 9
TABLE 2: BASIC DEFINITIONS OF THE HT802 LEDS PATTERN ............................................................................ 9
TABLE 4: HT802 SOFTWARE FEATURES ......................................................................................................... 11
TABLE 5: HT802 HARDWARE AND TECHNICAL SPECIFICATIONS ....................................................................... 12
TABLE 6: HT802 IVR MENU DEFINITIONS ....................................................................................................... 13
TABLE 7: HT802 CALL FEATURES .................................................................................................................. 19
TABLE 8: BASIC SETTINGS ............................................................................................................................. 23
TABLE 9: STATUS PAGE ................................................................................................................................. 24
TABLE 10: ADVANCED SETTINGS .................................................................................................................... 26
TABLE 11: ACCOUNT SETTINGS ...................................................................................................................... 30
TABLE 12: HT704 FXS PORTS SETTINGS ............................................................................ 错误!未定义书签。
CONFIGURATION GUI INTERFACE EXAMPLES
HT802 USER MANUAL
1. SCREENSHOT OF ADVANCED USER CONFIGURATION PAGE
2. SCREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE
3. SCREENSHOT OF FXS PORT CONFIGURATION
4. SCREENSHOT OF STATUS PAGE
5. SCREENSHOT OF LOGIN PAGE
6. SCREENSHOT OF REBOOT PAGE
7. SCREENSHOT OF REBOOTING PAGE
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GNU GPL INFORMATION
HT802 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu_gpl .
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WELCOME
Thank you for purchasing Grandstream’s HT802, the affordable, feature rich Analog Telephone Adaptor. Grandstream HandyTone802 is a new addition to the popular HandyTone ATA product family. It features the rich audio quality, a broad range of voice codecs, and functionality including one independent SIP account per FXS port.
This manual will help you learn how to operate and manage your HandyTone70X Analog Telephone Adaptor and make the best use of its many upgraded features including simple and quick installation, 3­way conferencing, direct IP-IP Calling, and new provisioning support among other features. This HT802 is very easy to manage and configure, and is specifically designed to be an easy to use and affordable VoIP solution for both the residential user and the teleworker.
SAFETY COMPLIANCES
The HT802 phone complies with FCC/CE and various safety standards. The HT802 power adaptor is compliant with UL standard. Only use the universal power adapter provided with the HT802 package.
The manufacturer’s warranty does not cover damages to the phone caused by unsupported power
adaptors.
WARRANTY
If you purchased your HT802 from a reseller, please contact the company where you purchased your device for replacement, repair or refund. If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before you return the product. Grandstream reserves the right to remedy warranty policy without prior notification.
Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation
of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Please do not use a different power adaptor with the HT802 as it may cause damage to the products and void the manufacturer warranty.
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose is not permitted without the express written permission of Grandstream Networks, Inc.
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CONNECT YOUR HT802
Connecting the HT802 is easy. Before you begin, please verify the contents of the HT802 package.
EQUIPMENT PACKAGING
The HT802 ATA package contains:
One HT802 Main Case  One Universal Power Adaptor  One Ethernet Cable  One Vertical Stand (Only on HT702 and HT704 Packages)
CONNECTING THE HT802
The HT802 is designed for easy configuration and easy installation. Configure the HT802 following the directions in the Configuration section of this manual.
1. Insert a standard RJ11 telephone cable into the Phone port and connect the other end of the telephone cable to a standard touch-tone analog telephone.
2. Insert the Ethernet cable into the Internet or LAN port of the HT802 and connect the other end of the Ethernet cable to an uplink port (a router or a modem, etc.)
3. Insert the power adapter into the HT802 and connect it to a wall outlet.
The HT802 Analog Telephone Adaptor is an all-in-one VoIP integrated device designed to be a total solution for networks providing VoIP services. The HT802 VoIP features and functions are available using a regular analog telephone.
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FIGURE 1: DIAGRAM OF HT802
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TABLE 1: DEFINISIONS OF THE HT802 CONNECTORS
Power
Micro USB 5V 1A
Internet Port (RJ-45)
Connect to network.
RESET
Factory Reset button: Press for 7 seconds to reset factory default settings.
Telephone Ports (RJ-11)
Used to connect to analog phones / fax machines.
POWER LED
Indicates Power. Remains ON when power is connected
Internet LED
Indicates Access to Internet. Remains ON while there is Access
PHONE LED 1&2
Indicate status of the respective FXS Ports-PHONE on the back panel Unregistered – OFF Registered and Available – ON (Solid Green) Off-Hook / Busy – Blinking every second Slow blinking FXS LEDs indicates voicemail
Internet
ADSL/Cable
Modem Ethernet
LAN
FXS
Fax
Cordless
Analog
HT802
There are four (4) LED buttons that help you manage the status of your HandyTone 802.
TABLE 2: BASIC DEFINITIONS OF THE HT802 LEDS PATTERN
NOTE: All LEDs turns blue when ON
FIGURE 2: HT802 CONNECTION DIAGRAM
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HT802 FEATRUES
Telephone Interfaces
2 FXS ports
SIP Provisioning
2 Sip Accounts
Number of Concurrent Calls
2 Concurrent Calls
Voice over Packet Capabilities
Voice Activity Detection (VAD) with CNG (comfort noise generation) and PLC (packet loss concealment), Dynamic Jitter Buffer, Modem detection & auto-switch to G.711, Packetized Voice Protocol Unit (supports RTP/RTCP protocol), G.168 compliant Echo Cancellation, LEC (line echo cancellation) with NLP, Asymmetric RTP stream
Voice Compression
G.711 + Annex I (PLC), Annex II (VAD/CNG format) encoder and decoder, G.723.1, G.726­32(ADPCM), G.729, iLBC, G.726-32 provides proprietary VAD, CNG, and signal power estimation, Voice Play Out unit (reordering, fixed and adaptive jitter buffer, clock synchronization), AGC (automatic gain control), Status output, Decoder controlling via voice packet header
The HT802 is a full feature voice and fax-over IP device that offers a high-level of integration including a 10M/100Mbps network port and one FXS telephone port, market-leading sound quality, rich functionalities, and a compact and lightweight design. The VoIP network signaling protocol supported is SIP. The HT802 is fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and software on the market. Moreover, it supports comprehensive voice codecs including G.711 (a/µ-law), G.723.1, G.726-32, G.729 and iLBC.
SOFTWARE FEATURES OVERVIEW
Supports Voice Codecs:  G.711 (a/µ-law), G.723.1, G.726-32, G.729 and iLBC.  T.38 Fax  Comprehensive Dial Plan support for Outgoing calls.  G.168 Echo Cancellation  Voice Activation Detection (VAD), Comfort Noise Generation (CNG), and Packet Loss
Concealment (PLC)
Supports PSTN/PBX analog telephone sets
TABLE 3: HT802 SOFTWARE FEATURES
FIRMWARE VERSION 1.0.0.5 HT802 USER MANUAL Page 11 of 46
DHCP Server/Client
Yes, DHCP Client only
Telnet Server
Yes
Fax over Ip
T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711 for Fax Pass­through, Fax Datapump V.17, V.19, V.27ter, V.29 for T.38 fax relay
QoS
Diffserve, TOS, 802.1 P/Q VLAN tagging
Transport Protocol
RTP/RTCP
DTMF Method
Flexible DTMF transmission method, user interface of In-audio, RFC2833, and/or SIP Info
IP Signaling
SIP (RFC 3261)
Provisioning
TFTP, HTTP, HTTPS, TR-069, XML
Control
TLS/SIPS , SIP over TCP/TLS
Device Management
Web interface or via secure encrypted AES or non-encrypted central configuration file for mass deployment using Grandstream binary file or xml format. Auto/manual provisioning system or via built-in IVR. NAT-friendly remote software upgrade (via TFTP/HTTP/HTTPS) for deployed devices including behind firewall/NAT. Syslog support. Full support of TR-069 management protocol and Telnet access.
Dial Plan
Yes
Caller ID
Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID
Call Handling Features
Caller ID display or block, Call waiting caller ID, Call waiting/flash, Call transfer, hold, forward, 3-way conferencing, message waiting, Do-Not-Disturb (DND), call-return service
Telephone Interfaces
2 RJ11 FXS port
Network Interface
1 RJ45 10/100 Mb Base-TX, Full Duplex port with connectivity LEDs
LED Indicators
POWER, INTERNET, PHONE1, PHONE2
Factory Reset Button
Yes
Universal Switching Power Adaptor
Input: AC 100–240 V 50/60 Hz 0.2A max Output: DC 5V, 1A, UL, FCC certified
Environmental
Operational: 32o–104oF or 0o–40oC Storage: 14o–140o F or -10 o –60
o
Humidity: 10–90% Non-condensing
HARDWARE SPECIFICATION
The table below lists the Hardware and Technical specification of HT802.
TABLE 4: HT802 HARDWARE AND TECHNICAL SPECIFICATIONS
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BASIC OPERATIONS
MENU
VOICE PROMPT
OPTIONS
Main Menu
“Enter a Menu Option”
Press “*” for the next menu option Press “#” to return to the main menu
Enter 01-05, 07,10, 13-17,47 or 99 menu options
01
“DHCP Mode”, “Static IP Mode”
Press “9” to toggle the selection If using “Static IP Mode”, configure the IP address information using
menus 02 to 05.
If using “Dynamic IP Mode”, all IP address information comes from
the DHCP server automatically after reboot.
02
“IP Address “ + IP address
The current WAN IP address is announced
If using “Static IP Mode”, enter 12 digit new IP address. You need to reset the HT for the new IP address to take Effect.
03
“Subnet “ + IP address
Same as menu 02
04
“Gateway “ + IP address
Same as menu 02
05
“DNS Server “ + IP address
Same as menu 02
07
Preferred Vocoder
Press “9” to move to the next selection in the list:
PCM U / PCM A  iLBC  G-726  G-723  G-729
10
“MAC Address”
Announces the Mac address of the unit.
13
Firmware Server IP Address
Announces current Firmware Server IP address. Enter 12 digit new IP address.
14
Configuration Server IP Address
Announces current Config Server Path IP address. Enter 12 digit new IP address.
15
Upgrade Protocol
Upgrade protocol for firmware and configuration update. Press “9” to
toggle between TFTP / HTTP / HTTPS
UNDERSTANDING HT802 VOICE PROMPT
HT802 has a built-in voice prompt menu for simple device configuration. The IVR menu and the LED button work with any of the FXS port. Pick up the handset and dial “*** to use the IVR menu.
TABLE 5: HT802 IVR MENU DEFINITIONS
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