Grandstream Networks HT70X Users Manual
Grandstream Networks, Inc.
HT702
Analog Telephone Adaptor
HT702 User Manual www.grandstream.com
Firmware Version 1.0.0.17 http://esupport.grandstream.com
T
ABLE OF CONTENTS
HT702 User Manual
WELCOME....................................................................................................................................................4
SAFETY COMPLIANCES.................................................................................................................................4
WARRANTY..................................................................................................................................................4
CONNECT YOUR HT702.............................................................................................................................5
EQUIPMENT PACKAGING...............................................................................................................................5
CONNECTING THE HT702.............................................................................................................................5
PRODUCT OVERVIEW................................................................................................................................8
SOFTWARE FEATURES OVERVIEW ................................................................................................................8
HARDWARE SPECIFICATION..........................................................................................................................9
BASIC OPERATIONS.................................................................... ............................................................10
UNDERSTANDING HT702 VOICE PROMPT ...................................................................................................10
PLACING A PHONE CALL.................................................................................... .........................................11
CALL HOLD................................................................................................................................................12
CALL WAITING ...........................................................................................................................................12
CALL TRANSFER .................................................................... ....................................................................12
3-WAY CONFERENCING .................................................................................................................. ...........13
FAX SUPPORT ...........................................................................................................................................13
CALL FEATURES......................................................................................................................................14
CONFIGURATION GUIDE .........................................................................................................................15
CONFIGURING TH E HT702 THROUGH VOICE PROMPTS................................................................................15
CONFIGURING TH E HT702 VIA WEB BROWSER ............................................................................ ...............15
IMPORTANT SETTINGS....... .........................................................................................................................16
Preferred VOCODER (Codec) ................................................................................................................16
ADVANCED USER CONFIGURATION .............................................................................................................19
SAVING THE CONFIGURATION CHANGES ............................................................ .........................................28
REBOOTING THE HT702 FROM REMOTE...................................... . ............................................ ...................28
CONFIGURATION THROUGH A CENTRAL SERVER..........................................................................................28
SOFTWARE UPGRADE.............................................................................................................................29
FIRMWARE UPGRADE THROUGH TFTP/HTTP/HTTPS................................................................................29
CONFIGURATION FILE DOWNLOAD..............................................................................................................30
FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX........................................................................30
MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD .....................................................................30
RESTORE FACTORY DEFAULT SETTING..............................................................................................31
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TABLE OF FIGURES
HT702 U
SER MANUAL
F
IGURE 1: CONNECTING THE HT702 ...............................................................................................................................5
FIGURE 2: HT702 CONNECTION DIAGRAM......................................................................................................................7
T
ABLE OF TABLES
HT702
USER MANUAL
ABLE 1: DEFINITIONS OF THE HT702 CONNECTORS..................................................................................................5
T
TABLE 2: DEFINITIONS OF THE HT702 LEDS................................................................................................................6
TABLE 3: HT702 TECHNICAL SPECIFICATIONS .............................................................................................................8
TABLE 5: HT702 IVR MENU DEFINITIONS...................................................................................................................10
TABLE 6: HT702 CALL FEATURES...............................................................................................................................14
TABLE 7: BASIC SETTINGS...........................................................................................................................................17
TABLE 8: STATUS PAGE...............................................................................................................................................18
TABLE 9: ADVANCED SETTINGS...................................................................................................................................19
TABLE 10: ACCOUNT SETTINGS...................................................................................................................................22
CONFIGURATION GUI INTERFACE EXAMPLES
HT702 USER MANUAL
(http://www.grandstream.com/products/ht_series/ht702/documents/ht702_gui.zip)
1. SCREENSHOT OF ADVANCED USER CONFIGURATION PAGE
CREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE
2. S
3. S
CREENSHOT OF FXS PORT CONFIGURATION
CREENSHOT OF STATUS PAGE
4. S
5.
SCREENSHOT OF LOGIN PAGE
6.
SCREENSHOT OF REBOOT PAGE
CREENSHOT OF REBOOTING PAG E
7. S
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WELCOME
Thank you for purchasing Grandstream’s HT702, the affordable , feature rich Analog Telephone Adaptor.
Grandstream HandyTone 702 is a new addition to the popular HandyTone ATA product family. It features
the rich audio quality, a broad range of voice codecs, and functionality of the HT702, including two FXS
ports with independent SIP accounts.
This manual will help you learn how to operate and manage your HandyTone702 Analog Telephone
Adaptor and make the best use of its many upgraded features including simple and quick installation, 3way conferencing, direct IP-IP Calling new provisioning support among other features. This HT702 is very
easy to manage and configure, and is specifically designed to be an easy to use and affordable VoIP
solution for both the residential user and the teleworker.
Safety Compliances
The HT702 phone complies with FCC/CE and various safety standards. The HT702 power adaptor is
compliant with UL standard. Only use the universal power adapter provided with the HT702 pa ckage. The
manufacturer’s warranty does not cover damages to the phone caused by unsupported power adaptors.
Warranty
If you purchased your HT702 from a reseller, please contact the company where you purchased your
device for replacement, repair or refund. If you purchased the produ ct directly from Grandstream, contact
your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number
before you return the product. Grandstream reserves the right to remedy warranty policy without prior
notification.
Caution: Changes or modifications to this product not expressly approved by Gr andstream, or operation
of this product in any way other than as detailed by this User Manual, could void your manufacturer
warranty. Please do not use a different power ad aptor with the HT702 as it may cause damage to the
products and void the manufacturer warranty.
• This document contains links to HT702 GUI Interfaces. Please download these examples from
http://www.grandstream.com/products/ht_series/ht702/documents/ht702_gui.zip
• This document is subject to chang e without notice. The latest electronic version of this user manual is
available for download at:
http://www.grandstream.com/products/ht_series/ht702/documents/ht702_usermanual_english.pdf
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose is not permitted without the express written permission of Grandstream Networks, Inc.
for your reference.
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CONNECT YOUR HT702
Equipment Packaging
The HT702 ATA package contains:
• One HT702 Main Case
• One Universal Power Adaptor
• One Ethernet Cable
Connecting the HT702
The HT702 is designed for easy configuration and easy installation. Configure the HT702 following the
directions in the Configuration section of th is manu al.
1. Connect a standard touch-tone analog telephone to one of the PHONE ports.
2. Insert a standard RJ11 telephone cable into the Phone1 port and connect the other end of the
telephone cable to the analog telephone.
3. Insert the Ethe rnet cable into the WAN port of HT702 and connect the other end of the Ethernet
cable to an uplink port (a router or a modem, etc.)
4. Insert the power adapter into the HT702 and connect it to a wall outlet.
The HT702 Analog Telephone Adaptor is an all-in-one VoIP integrated device designed to be a total
solution for networks providing VoIP services. The HT702 VoIP features and functions are available using
a regular analog telephone.
Figure 1: Connecting the HT702
Table 1: Definitions of the HT702 Connectors
Power Cable
Internet Port (RJ-45)
Power adapter connection
Connect to the internal LAN network or router.
RESET
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Factory Reset button: Press for 7 seconds to reset factory default settings.
FXS Ports (RJ-11)
FXS ports: to be connected to analog phones / fax machines.
There are five (5) LED buttons that help you manage the status of your HandyTone.
Table 2: Basic Definitions of the HT702 LEDs Pattern
LEDs
POWER LED
Internet LED
Link/Activity LED
PHONE LEDs
NOTE: All LEDs display green when ON
Indicates Power. Remains ON when power is connected
Indicates Access to Internet. Remains ON while there is Access
Indicates if There is Activity on the Internet Port
Indicate status of the respective FXS Ports-PHONE on the back
panel
Unregistered – OFF
Registered and Available – ON (Solid Green)
Off-Hook / Busy – Blinking every second
Slow blinking FXS LEDs indicates voicemail
Table 3: Advanced Definitions of the HT702 LEDs Pattern
Patten
Number
LED-01
LED-02
LED-03
LED-04
LED-05
LED-06
LED-07
LED-08
LED-09
LED-10
LED-11
LED-12
LED-13
Condition LED LED Behavior
Device has normal power Power ON
Power Error: Power is removed from the device or power
supply with improper voltage is plugged in
Line X is registered normally to the sip providers network
and is ready to make a call
Voice mail waiting for Line X Phone 1sec ON / 3sec OFF
Device has normal WAN connection and has obtained IP
address
Internet link error: Device is powered up and ready to
connect to the Internet but the WAN/INTERNET port is
down
Internet DHCP Error: Device is properly connected but it is
unable to retrieve an IP address from the device it is
connected to
Line Registration failed: Device is properly setup, can
connect to provider's network, but cannot register to
provider's SIP proxy (no 200 OK)
Device is connected (has physical data link) but there are
incorrect network settings typically associated with PPPoE
connection failure
Hazardous potential test failed: Hazardous AC or DC
voltage is present on the tip and ring or both signals of
phone line X
Foreign electro Motive Force (EMF) Test fail. Foreign
voltage is present on the tip, ring or both signals of phone
line. Device has detected additional external Phone
voltage on the FXS phone line.
Resistive fault test failed. Either tip or ring is shorted to
ground or they are shorted to each other .
Receiver off hook test fail. One or more phones are off Phone 0.25sec ON/ 0.25sec OFF
Power OFF
Phone ON
Internet ON
Internet OFF
Internet 0.25sec ON/ 0.25sec OFF
Phone OFF
Internet 0.25sec ON/ 0.25sec OFF
Phone 0.25sec ON/ 0.25sec OFF
Phone 0.25sec ON/ 0.25sec OFF
Phone 0.25sec ON/ 0.25sec OFF
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hook on phone line during test.
LED-14
LED-15
LED-16
LED-17
LED-18
*Note: In Provisioning and Firmware Recovery Stage, the power LED is Steady ON.
Figure 2: HT702 Connection Diagram
REN test failed – high REN detected. Too many parallel
phones connected to phone line X
Line is active Phone 1 sec ON/ 1 sec OFF
Line inactive Phone ON
During Provisioning Stage* Internet /
During Firmware Recovery Stage* Internet /
Phone 0.25sec ON/ 0.25sec OFF
Phone
Phone
Cordless
0.2sec ON/ 0.2sec OFF
0.4sec ON/ 0.4sec OFF
LAN
Internet
ADSL/Cable
Modem Ethernet
FXS
Analog
Fax
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PRODUCT OVERVIEW
The HT702 is a full feature voice and fax-ove r IP device that offers a high-level of integr ation including a
10M/100Mbps network port and two FXS telephone ports, market-leading sound quality, rich functionalities,
and a compact and lightweight design. The VoIP network signaling protocol supported is SIP. The HT702
fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices
and software on the market. Moreover, it suppor ts comprehensive voice codecs including G.711 (a/µ-law),
G.723, G.726-32, G.729 and iLBC.
Software Features Overview
• 2 SIP accounts & profiles
• Supports Voice Codecs:
• G.711 (a/µ-law), G.723, G.726-32, G.729 and iLBC.
• T.38 Fax
• Comprehensive Dial Plan support for Outgoing calls.
• G.168 Echo Cancellation
• Voice Activation Detection (VAD), Comfort Noise Generation (CNG), and Packet Loss
Concealment (PLC)
• Supports PSTN/PBX analog telephone sets or analog trunks
Table 4: HT702 Technical Specifications
Telephone Interfaces
Network Interface
LED Indicators
Reset Button
Voice over Packet
Capabilities
Voice Compression
Telnet Server
Fax over IP
QoS
IP Transport
DTMF Method
IP Signaling
Provisioning
Control
2 FXS ports, 2 SIP accounts
1 RJ45 for LAN, 10/100 Base-TX, Full Duplex
Power, INTERNET, LINK/ACTIVITY, PHONE1, PHONE2
Factory Reset button
Voice Activity Detection (VAD) with CNG (comfort noise generation) and PLC (packet
loss concealment), Dynamic Jitter Buffer, Modem detection & auto-switch to G.711,
Packetized Voice Protocol Unit (supports RTP/RTCP protocol), G.168 compliant Echo
Cancellation, LEC (line echo cancellation) with NLP, Asymmetric RTP stream
G.711 + Annex I (PLC), Annex II (VAD/CNG format) encoder and decoder, G.723,
G.726(ADPCM), G.729, iLBC, G.726 provides proprietary VAD, CNG, and signal power
estimation, Voice Play Out unit (reordering, fixed and adaptive jitter buffer, clock
synchronization), AGC (automatic gain control), Status output, Decoder controlling via
voice packet header
Yes
T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711 for Fax
Pass-through, Fax Datapump V.17, V.19, V.27ter, V.29 for T.38 fax relay
Diffserve, TOS, 802.1 P/Q VLAN tagging
RTP/RTCP
Flexible DTMF transmission method, user interface of In-audio, RFC28 33, and/or SIP
Info
SIP (RFC 3261)
TFTP, HTTP, HTTPS
TLS/SIPS , SIP over TCP/TLS
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Device Management
Dial Plan
Universal Switching
Power Adaptor
Environmental
Dimensions
(H x W x D)
Short Haul Loop
Call Handling Features
Caller ID
Polarity Reversal / Wink
EMC
Safety
Web interface or via secure encrypted AES or non-encrypted central configuration file
for mass deployment using Grandstream binary file or xml format. Auto/manual
provisioning system or via built-in IVR.
NAT-friendly remote software upgrade (via TFTP/HTTP/HTTPS) for deployed devices
including behind firewall/NAT. Syslog support. Full support of TR-069 management
protocol.
Yes
Input: 100–240 VAC/50-60 Hz 0.18A Max
Output: 12VDC, 0.5A, UL certified
Operational: 32o–104oF or 0o–40oC
Storage: 10o–130o F / Humidity: 10–90% Non-condensing
115mm (L) x 75mm (W) x 28mm (H)
5REN, Up to 1Km on 24 AWG wire
Caller ID display or block, Call waiting caller ID, Call waiting/flash, Call t ransfer, hold,
forward, 3-way conferencing, message waiting, Do-Not-Disturb (DND), call-return
service
Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID
Yes
EN55022/EN55024 and FCC part15 Class B,CISPR22,CISPR24
EN60950-1
Hardware Specification
The table below lists the hardware specification of HT702.
T
ABLE 5: HT702 HARDWARE SPECIFICATION
LAN Interface
LED
Universal Switching
Power Adaptor
Dimension
Weight
Temperature 32~104°F / 0~40°C
Humidity
Compliance
1 RJ45 10/100Mbps
5 LEDs (GREEN)
Input: 100-240V AC, 50/60Hz, 0.18A Max
Output: 12V DC, 0.5A
UL certified
115mm (L) x 75mm (W) x 28mm (H)
0.36kg
10% - 90% (non-condensing)
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BASIC OPERATIONS
Understanding HT702 Voice Prompt
HT702 has a built-in voice prompt menu for simple device configuration. The IVR menu and the LED
button work with any of the FXS port. Pick up the handset and dial “***” to use the IVR menu.
Table 6: HT702 IVR Menu Definitions
Menu Voice Prompt Options
Main Menu
01
02
03
04
05
07
10
13
14
15
16
17
47
86
99
“Enter a Menu Option”
“DHCP Mode”,
“Static IP Mode”
“IP Address “ + IP address The current WAN IP address is announced
“Subnet “ + IP address Same as menu 02
“Gateway “ + IP address Same as menu 02
“DNS Server “ + IP address Same as menu 02
Preferred Vocoder
“MAC Address” Announces the Mac address of the unit.
Firmware Server IP
Address
Configuration Server IP
Address
Upgrade Protocol Upgrade protocol for firmware and configuration update. Press “9” to
Firmware Version Firmware version information.
Firmware Upgrade Firmware upgrade mode. Press “9” to toggle among the following
“Direct IP Calling”
Voice Mail Number of Voice Mails
“RESET”
“Invalid Entry” Automatically returns to main menu
Press “*” for the next menu option
Press “#” to return to the main menu
Enter 01-05, 07,10, 13-17,47 or 99 menu options
Press “9” to toggle the selection
If using “Static IP Mode”, configure the IP address information using
menus 02 to 05.
If using “Dynamic IP Mode”, all IP address information comes from
the DHCP server automatically after reboot.
If using “Static IP Mode”, enter 12 digit new IP address. You need to
reset the HT to take affect the new IP address.
Press “9” to move to the next selection in the list:
• PCM U / PCM A
• iLBC
• G-726
• G-723
• G-729
Announces current Firmware Server IP address. Enter 12 digit new
IP address.
Announces current Config Server Path IP address. Enter 12 digit
new IP address.
toggle between TFTP / HTTP / HTTPS
three options:
- always check
- check when pre/suffix changes
- never upgrade
Enter the target IP address to make a direct IP call, after dial tone.
(See “Make a Direct IP Call”.)
Press “9” to reboot the device
Enter MAC address to restore factory default setting
(See Restore Factory Default Setting section)
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