Grandstream Networks HT702, HT701, HT704 User Manual

Grandstream Networks, Inc.
HT70X Analog Telephone Adaptor HT701 HT702 HT704
HT70X User Manual www.grandstream.com
Firmware Version 1.0.0.18 http://esupport.grandstream.com
TABLE OF CONTENTS
HT70X User Manual
WELCOME.................................................................................................................................................... 4
SAFETY COMPLIANCES ................................................................................................................................. 4
WARRANTY .................................................................................................................................................. 4
CONNECT YOUR HT70X ............................................................................................................................. 5
EQUIPMENT PACKAGING ............................................................................................................................... 5
CONNECTING THE HT70X ............................................................................................................................ 5
PRODUCT OVERVIEW ................................................................................................................................ 9
SOFTWARE FEATURES OVERVIEW ................................................................................................................ 9
HARDWARE SPECIFICATION ........................................................................................................................ 10
BASIC OPERATIONS ................................................................................................................................ 11
UNDERSTANDING HT70X VOICE PROMPT ................................................................................................... 11
PLACING A PHONE CALL ............................................................................................................................. 12
CALL HOLD ................................................................................................................................................ 13
CALL WAITING ........................................................................................................................................... 13
CALL TRANSFER ........................................................................................................................................ 13
3-WAY CONFERENCING ............................................................................................................................. 14
FAX SUPPORT ........................................................................................................................................... 14
CALL FEATURES ...................................................................................................................................... 15
CONFIGURATION GUIDE ......................................................................................................................... 16
CONFIGURING THE HT70X THROUGH VOICE PROMPTS ................................................................................ 16
CONFIGURING THE HT70X VIA WEB BROWSER ........................................................................................... 16
IMPORTANT SETTINGS ................................................................................................................................ 17
Preferred VOCODER (Codec) ................................................................................................................ 18
ADVANCED USER CONFIGURATION ............................................................................................................. 20
SAVING THE CONFIGURATION CHANGES ..................................................................................................... 30
REBOOTING THE HT70X FROM REMOTE ..................................................................................................... 30
CONFIGURATION THROUGH A CENTRAL SERVER .......................................................................................... 31
SOFTWARE UPGRADE ............................................................................................................................. 32
FIRMWARE UPGRADE THROUGH TFTP/HTTP/HTTPS ................................................................................ 32
INSTRUCTIONS FOR UPLOAD FROM LOCAL DIRECTORY: ............................................................................... 32
INSTRUCTIONS FOR LOCAL FIRMWARE UPGRADE USING TFTP SERVER: ........................................................ 33
CONFIGURATION FILE DOWNLOAD .............................................................................................................. 33
FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX ........................................................................ 33
MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD ..................................................................... 33
RESTORE FACTORY DEFAULT SETTING .............................................................................................. 35
Grandstream Networks, Inc. HT-70X User Manual Page 2 of 35
Firmware Version 1.0.0.18 Last Updated: 03/2012
TABLE OF FIGURES
HT70X USER MANUAL
FIGURE 1: CONNECTING THE HT70X............................................................................................................................... 5
FIGURE 2: HT70X CONNECTION DIAGRAM ..................................................................................................................... 8
TABLE OF TABLES
HT70X USER MANUAL
TABLE 1: DEFINITIONS OF THE HT70X CONNECTORS ..................................................................................................... 6
TABLE 2: BASIC DEFINITIONS OF THE HT70X LEDS PATTERN ....................................................................................... 6
TABLE 3: ADVANCED DEFINITIONS OF THE HT70X LEDS PATTERN ............................................................................... 7
TABLE 4: HT70X SOFTWARE FEATURES ......................................................................................................................... 9
TABLE 5: HT70X HARDWARE AND TECHNICAL SPECIFICATIONS .................................................................................. 10
TABLE 6: HT70X IVR MENU DEFINITIONS ................................................................................................................... 11
TABLE 7: HT70X CALL FEATURES ................................................................................................................................ 15
TABLE 8: BASIC SETTINGS ............................................................................................................................................. 18
TABLE 9: STATUS PAGE ................................................................................................................................ ................. 19
TABLE 10: ADVANCED SETTINGS .................................................................................................................................. 20
TABLE 11: ACCOUNT SETTINGS ..................................................................................................................................... 24
TABLE 12: HT704 FXS PORTS SETTINGS ...................................................................................................................... 30
CONFIGURATION GUI INTERFACE EXAMPLES
HT70X USER MANUAL
(http://www.grandstream.com/products/ht_series/ht701/documents/ht70x_gui.zip)
1. SCREENSHOT OF ADVANCED USER CONFIGURATION PAGE
2. SCREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE
3. SCREENSHOT OF FXS PORT CONFIGURATION
4. SCREENSHOT OF STATUS PAGE
5. SCREENSHOT OF LOGIN PAGE
6. SCREENSHOT OF REBOOT PAGE
7. SCREENSHOT OF REBOOTING PAGE
Grandstream Networks, Inc. HT-70X User Manual Page 3 of 35
Firmware Version 1.0.0.18 Last Updated: 03/2012
WELCOME
Thank you for purchasing Grandstream’s HT70X, the affordable, feature rich Analog Telephone Adaptor. Grandstream HandyTone70X is a new addition to the popular HandyTone ATA product family. It features the rich audio quality, a broad range of voice codecs, and functionality including one independent SIP account per FXS port.
This manual will help you learn how to operate and manage your HandyTone70X Analog Telephone Adaptor and make the best use of its many upgraded features including simple and quick installation, 3­way conferencing, direct IP-IP Calling, and new provisioning support among other features. This HT70X is very easy to manage and configure, and is specifically designed to be an easy to use and affordable VoIP solution for both the residential user and the teleworker.
Safety Compliances
The HT70X phone complies with FCC/CE and various safety standards. The HT70X power adaptor is compliant with UL standard. Only use the universal power adapter provided with the HT70X package. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adaptors.
Warranty
If you purchased your HT70X from a reseller, please contact the company where you purchased your device for replacement, repair or refund. If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before you return the product. Grandstream reserves the right to remedy warranty policy without prior notification.
Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation
of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Please do not use a different power adaptor with the HT70X as it may cause damage to the products and void the manufacturer warranty.
This document contains links to HT70X GUI Interfaces. Please download these examples for your
reference here:
http://www.grandstream.com/products/ht_series/ht701/documents/ht70x_gui.zip
This document is subject to change without notice. The latest electronic version of this user
manual is available for download at:
http://www.grandstream.com/products/ht_series/ht701/documents/ht70x_usermanual_english.pdf
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose is not permitted without the express written permission of Grandstream Networks, Inc.
Grandstream Networks, Inc. HT-70X User Manual Page 4 of 35
Firmware Version 1.0.0.18 Last Updated: 03/2012
CONNECT YOUR HT70X
Internet Port
(RJ-45 connector
10/100 Mbps)
Reset
Phone
(RJ-11 FXS Ports)
Power Supply (12V;0.5A)
HT-701
Display LEDs
(green)
Equipment Packaging
The HT70X ATA package contains:
One HT70X Main Case  One Universal Power Adaptor  One Ethernet Cable  One Vertical Stand (Only on HT702 and HT704 Packages)
Connecting the HT70X
The HT70X is designed for easy configuration and easy installation. Configure the HT70X following the directions in the Configuration section of this manual.
1. Insert a standard RJ11 telephone cable into the Phone port and connect the other end of the telephone cable to a standard touch-tone analog telephone.
2. Insert the Ethernet cable into the Internet or LAN port of the HT70X and connect the other end of the Ethernet cable to an uplink port (a router or a modem, etc.)
3. Insert the power adapter into the HT70X and connect it to a wall outlet.
The HT70X Analog Telephone Adaptor is an all-in-one VoIP integrated device designed to be a total solution for networks providing VoIP services. The HT70X VoIP features and functions are available using a regular analog telephone.
Figure 1: Connecting the HT 70X
Grandstream Networks, Inc. HT-70X User Manual Page 5 of 35
Firmware Version 1.0.0.18 Last Updated: 03/2012
DC 12V
Power adapter connection
Internet Port (RJ-45)
Connect to the internal LAN network. (HT701 Only)
LAN Port (RJ-45)
Connect to the internal LAN network. (HT702 and HT704 Only)
RESET
Factory Reset button: Press for 7 seconds to reset factory default settings.
Phone Port(s) (RJ-11)
FXS port: to be connected to analog phones / fax machines.
LEDs
POWER LED
Indicates Power. Remains ON when power is connected
Internet LED
Indicates Access to Internet. Remains ON while there is Access (HT701 and HT702 Only)
Link/Activity LED
Indicates if There is Activity on the Internet Port (HT701 and HT702 Only)
PHONE LED
Indicate status of the respective FXS Ports-PHONE on the back panel Unregistered – OFF Registered and Available – ON (Solid Green) Off-Hook / Busy – Blinking every second Slow blinking FXS LEDs indicates voicemail
LAN Port
(RJ-45 connector
10/100 Mbps
with LEDS)
Reset
Power
Supply
(12V;1A)
Phone (RJ-11
FXS Ports)
LAN Port
(RJ-45 connector
10/100 Mbps )
Reset
Power
Supply
(12V;1A)
Phone (RJ-11
FXS Ports)
Display LED’s (green)
Display LED’s (green)
HT702 HT704
Table 1: Definitions of the HT70X Connectors
There are four (4) LED buttons that help you manage the status of your HandyTone 701, and there are five (5) LED buttons that help you manage the status of your HandyTone 702 and 704.
Table 2: Basic Definitions of the HT70X LEDs Pattern
NOTE: All LEDs display green when ON
Grandstream Networks, Inc. HT-70X User Manual Page 6 of 35
Firmware Version 1.0.0.18 Last Updated: 03/2012
Table 3: Advanced Definitions of the HT70X LEDs Pattern
Patten Number
Condition
LED
LED Behavior
LED-01
Device has normal power
Power
ON
LED-02
Power Error: Power is removed from the device or power supply with improper voltage is plugged in
Power
OFF
LED-03
Line X is registered normally to the sip providers network and is ready to make a call
Phone
ON
LED-04
Voice mail waiting for Line X
Phone
1sec ON / 3sec OFF
LED-05
Device has normal WAN connection and has obtained IP address
Internet
ON
LED-06
Internet link error: Device is powered up and ready to connect to the Internet but the WAN/INTERNET port is down
Internet
OFF
LED-07
Internet DHCP Error: Device is properly connected but it is unable to retrieve an IP address from the device it is connected to
Internet
0.25sec ON/ 0.25sec OFF
LED-08
Line Registration failed: Device is properly setup, can connect to provider's network, but cannot register to provider's SIP proxy (no 200 OK)
Phone
OFF
LED-09
Device is connected (has physical data link) but there are incorrect network settings typically associated with PPPoE connection failure
Internet
0.25sec ON/ 0.25sec OFF
LED-10
Hazardous potential test failed: Hazardous AC or DC voltage is present on the tip and ring or both signals of phone line X
Phone
0.25sec ON/ 0.25sec OFF
LED-11
Foreign electro Motive Force (EMF) Test fail. Foreign voltage is present on the tip, ring or both signals of phone line. Device has detected additional external Phone voltage on the FXS phone line.
Phone
0.25sec ON/ 0.25sec OFF
LED-12
Resistive fault test failed. Either tip or ring is shorted to ground or they are shorted to each other.
Phone
0.25sec ON/ 0.25sec OFF
LED-13
Receiver off hook test fail. One or more phones are off hook on phone line during test.
Phone
0.25sec ON/ 0.25sec OFF
LED-14
REN test failed – high REN detected. Too many parallel phones connected to phone line X
Phone
0.25sec ON/ 0.25sec OFF
LED-15
Line is active
Phone
1 sec ON/ 1 sec OFF
LED-16
Line inactive
Phone
ON
LED-17
During Provisioning Stage*
Internet /
Phone
0.2sec ON/ 0.2sec OFF
LED-18
During Firmware Recovery Stage*
Internet /
Phone
0.4sec ON/ 0.4sec OFF
*Note: In Provisioning and Firmware Recovery Stage, the power LED is Steady ON.
Grandstream Networks, Inc. HT-70X User Manual Page 7 of 35
Firmware Version 1.0.0.18 Last Updated: 03/2012
Figure 2: HT70X Connection Diagram
Internet
ADSL/Cable
Modem Ethernet
LAN
FXS
Fax
Cordless
Analog
HT701/702/704
Grandstream Networks, Inc. HT-70X User Manual Page 8 of 35
Firmware Version 1.0.0.18 Last Updated: 03/2012
PRODUCT OVERVIEW
HT 701
HT 702
HT 704
Telephone Interfaces
1 FXS ports
2 FXS ports
4 FXS ports
SIP Provisioning
1 Sip Account, 1 Profile
2 Sip Accounts, 2 Profiles
4 Sip Accounts, 2 Profiles
Number of Concurrent Calls
1 Concurrent Call
2 Concurrent Calls
4 Concurrent Calls
Voice over Packet Capabilities
Voice Activity Detection (VAD) with CNG (comfort noise generation) and PLC (packet loss concealment), Dynamic Jitter Buffer, Modem detection & auto-switch to G.711, Packetized Voice Protocol Unit (supports RTP/RTCP protocol), G.168 compliant Echo Cancellation, LEC (line echo cancellation) with NLP, Asymmetric RTP stream
Voice Compression
G.711 + Annex I (PLC), Annex II (VAD/CNG format) encoder and decoder, G.723.1, G.726­32(ADPCM), G.729, iLBC, G.726-32 provides proprietary VAD, CNG, and signal power estimation, Voice Play Out unit (reordering, fixed and adaptive jitter buffer, clock synchronization), AGC (automatic gain control), Status output, Decoder controlling via voice packet header
DHCP Server/Client
Yes, DHCP Client only
Telnet Server
Yes
Fax over Ip
T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711 for Fax Pass­through, Fax Datapump V.17, V.19, V.27ter, V.29 for T.38 fax relay
QoS
Diffserve, TOS, 802.1 P/Q VLAN tagging
Transport Protocol
RTP/RTCP
DTMF Method
Flexible DTMF transmission method, user interface of In-audio, RFC2833, and/or SIP Info
IP Signaling
SIP (RFC 3261)
Provisioning
TFTP, HTTP, HTTPS, TR-069, XML
The HT70X is a full feature voice and fax-over IP device that offers a high-level of integration including a 10M/100Mbps network port and one FXS telephone port, market-leading sound quality, rich functionalities, and a compact and lightweight design. The VoIP network signaling protocol supported is SIP. The HT70X is fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and software on the market. Moreover, it supports comprehensive voice codecs including G.711 (a/µ-law), G.723.1, G.726-32, G.729 and iLBC.
Software Features Overview
Supports Voice Codecs:  G.711 (a/µ-law), G.723.1, G.726-32, G.729 and iLBC.  T.38 Fax  Comprehensive Dial Plan support for Outgoing calls.  G.168 Echo Cancellation  Voice Activation Detection (VAD), Comfort Noise Generation (CNG), and Packet Loss
Concealment (PLC)
Supports PSTN/PBX analog telephone sets
Table 4: HT70X Software Features
Grandstream Networks, Inc. HT-70X User Manual Page 9 of 35
Firmware Version 1.0.0.18 Last Updated: 03/2012
Control
TLS/SIPS , SIP over TCP/TLS
Device Management
Web interface or via secure encrypted AES or non-encrypted central configuration file for mass deployment using Grandstream binary file or xml format. Auto/manual provisioning system or via built-in IVR.
NAT-friendly remote software upgrade (via TFTP/HTTP/HTTPS) for deployed devices including behind firewall/NAT. Syslog support. Full support of TR-069 management protocol and Telnet access.
Dial Plan
Yes
Caller ID
Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID
Call Handling Features
Caller ID display or block, Call waiting caller ID, Call waiting/flash, Call transfer, hold, forward, 3-way conferencing, message waiting, Do-Not-Disturb (DND), call-return service
HT701
HT702
HT704
Telephone Interfaces
1 RJ11 FXS port
2 RJ11 FXS ports
4 RJ11 FXS ports
Network Interface
1 RJ45 10/100 Mb Base-TX, Full Duplex
1 RJ45 10/100 Mb Base-TX,
Full Duplex port with
connectivity LEDs
LED Indicators
POWER, INTERNET,
LINK/ACTIVITY, PHONE
POWER, INTERNET,
LINK/ACTIVITY,
PHONE1, PHONE2
POWER, PHONE1, PHONE2,
PHONE3, PHONE4
Factory Reset Button
Yes
Universal Switching
Power Adaptor
Input: 100–240 VAC/50-60 Hz 0.18A Max
Output: 12VDC, 0.5A, UL certified
Input: 100–240 VAC/50-60 Hz
0.18A Max Output: 12VDC, 1A, UL certified
Environmental
Operational: 32o–104oF or 0o–40oC
Storage: 14o–140o F or -10 o –60
o
Humidity: 10–90% Non-condensing
Dimensions (H x W x D)
26 x 65 x 86mm
28 x 115 x 75mm
28 x 115 x 75mm
Short Haul Loop
5REN, Up to 1Km on 24 AWG wire
3REN: Up to 1Km on 24 AWG line
Polarity Reversal / Wink
Yes
EMC
FCC part15 Class B, EN55022, EN55024, CISPR22, and CISPR24
Safety
EN60950-1 & UL60950-1 (UL only for PSU)
Compliance
Hardware Specification
The table below lists the Hardware and Technical specification of HT70X.
Table 5: HT70X Hardware and Technical Specifications
Grandstream Networks, Inc. HT-70X User Manual Page 10 of 35
Firmware Version 1.0.0.18 Last Updated: 03/2012
BASIC OPERATIONS
Menu
Voice Prompt
Options
Main Menu
“Enter a Menu Option”
Press “*” for the next menu option Press “#” to return to the main menu
Enter 01-05, 07,10, 13-17,47 or 99 menu options
01
“DHCP Mode”, “Static IP Mode”
Press “9” to toggle the selection If using “Static IP Mode”, configure the IP address information using
menus 02 to 05. If using “Dynamic IP Mode”, all IP address information comes from
the DHCP server automatically after reboot.
02
“IP Address “ + IP address
The current WAN IP address is announced
If using “Static IP Mode”, enter 12 digit new IP address. You need to reset the HT for the new IP address to take Effect.
03
“Subnet “ + IP address
Same as menu 02
04
“Gateway “ + IP address
Same as menu 02
05
“DNS Server “ + IP address
Same as menu 02
07
Preferred Vocoder
Press “9” to move to the next selection in the list:
PCM U / PCM A  iLBC  G-726  G-723  G-729
10
“MAC Address”
Announces the Mac address of the unit.
13
Firmware Server IP Address
Announces current Firmware Server IP address. Enter 12 digit new IP address.
14
Configuration Server IP Address
Announces current Config Server Path IP address. Enter 12 digit new IP address.
15
Upgrade Protocol
Upgrade protocol for firmware and configuration update. Press “9” to
toggle between TFTP / HTTP / HTTPS
16
Firmware Version
Firmware version information.
17
Firmware Upgrade
Firmware upgrade mode. Press “9” to toggle among the following three options:
- always check
- check when pre/suffix changes
- never upgrade
47
“Direct IP Calling”
Enter the target IP address to make a direct IP call, after dial tone. (See “Make a Direct IP Call”.)
86
Voice Mail
Number of Voice Mails
99
“RESET”
Press “9” to reboot the device
Enter MAC address to restore factory default setting (See Restore Factory Default Setting section)
“Invalid Entry”
Automatically returns to main menu
Understanding HT70X Voice Prompt
HT70X has a built-in voice prompt menu for simple device configuration. The IVR menu and the LED button work with any of the FXS port. Pick up the handset and dial “*** to use the IVR menu.
Table 6: HT70X IVR Menu Definitions
Grandstream Networks, Inc. HT-70X User Manual Page 11 of 35
Firmware Version 1.0.0.18 Last Updated: 03/2012
Loading...
+ 24 hidden pages