Grandstream Networks HT502V2X User Manual
Grandstream Networks, Inc.
HT502
Dual FXS Port
Analog Telephone Adaptor
HT502 USER MANUAL
HT502 USER MANUAL
INDEX
GNU GPL INFORMATION...........................................................................5
CHANGE LOG.............................................................................................6
CHANGES FROM 1.0.6.8 USER MANUAL ..........................................................................................6
WELCOME ..................................................................................................7
SAFETY COMPLIANCES......................................................................................................................7
WARRANTY...........................................................................................................................................7
CONNECT YOUR HT502 ............................................................................9
EQUIPMENT PACKAGING ....................................................................................... .... ... .... .... .... .........9
CONNECTING THE HT502............................................. ............ ........... ........... ............ ........... ..... ...... ..9
PRODUCT OVERVIEW.............................................................................12
SOFTWARE FEATURES OVERVIEW................................................................................................12
HARDWARE SPECIFICATI O N............................................................................................................14
BASIC OPERATIONS ...............................................................................15
UNDERSTANDING HT502 VOICE PROMPT.....................................................................................15
PLACING A PHONE CALL ..................................................................... .................................. ...........16
PHONE OR EXTENSION NUMBERS..........................................................................................16
DIRECT IP CALLS................................................ .... .... .... .... ... .... .... ........ ... .... .... .... ... .... .... ...........17
CALL HOLD............................................................................. .... ... .... .... ....... .... .... .... .... ......................18
CALL WAITING................................................. .... ....... .... .... .... ... .... .... .... .... ....... .... .... .... ... ...................18
CALL TRANSFER................................................................ ............... ............... ............... ..... ..............18
3-WAY CONFERENCING....................................................................................................................19
FAX SUPPORT....................................................................................................................................20
CALL FEATURES .....................................................................................21
CONFIGURATION GUIDE.........................................................................23
CONFIGURING THE HT502 THROUGH VOICE PROMPTS.............................................................23
CONFIGURING THE HT502 VIA WEB BROWSER............................................................................24
ACCESS THE WEB CONFIGURATION MENU....................................................................... ....24
IMPORTANT SETTINGS.....................................................................................................................25
NAT SETTINGS............................................................................................................................25
DTMF METHODS.........................................................................................................................26
PREFERRED VOCODER (CODEC)............................................................................................26
FIRMWARE VERSION 1.0.7.6 HT502 USER MANUAL Page 2 of 48
ADVANCED USER CONFIGURATION...............................................................................................30
SA VING THE CONFIGURATION CHANGES.......................... ........... ........... ............ ............... ...........42
REBOOTING THE HT502 FROM REMOTE.......................................................................................43
CONFIGURA TION THROUGH A CENTRAL SERV ER.......................................................................43
SOFTWARE UPGRADE............................................................................44
FIRMWARE UPGRADE THROUGH TFTP/HTTP/HTTPS..................................................................44
CONFIGURA TION FILE DOWNLOAD........................................ ....... .... .... .... ... .... .... ....... .... .... .... ... ....45
FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX..................................................46
MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD..............................................46
RESTORE FACTORY DEFAULT SETTING..............................................47
FACTORY RESET...............................................................................................................................47
RESET BUTTON......................................................... .... ........ .... ... .... .... .... .... ... .... ........ ... .... ...............47
IVR COMMAND...................................................................................................................................47
FIRMWARE VERSION 1.0.7.6 HT502 USER MANUAL Page 3 of 48
TABLE OF FIGURES
HT502 User Manual
FIGURE 1: CONNECTING THE HT502.....................................................................................................10
FIGURE 2: HT502 CONNECTION DIAGRAM................................................... ....... .... .... .... ... .... .... .... ... ....11
FIGURE 3: UPLINK/DOWNLINK BANDWIDTH LIMITATION...................................................................29
ABLE OF TABLES
T
HT502 User Manual
TABLE 1: DEFINITIONS OF THE HT502 CONNECTORS.......................................................................10
TABLE 2: DEFINITIONS OF THE HT502 LEDS........................................................................................10
TA BLE 3: HT502 TECHNICAL SPECIFICATIONS....................................................................................12
TABLE 4: HT502 HARDWARE SPECIFICATION......................................................................................14
TABLE 5: HT502 IVR MENU DEFINITIONS..............................................................................................15
TABLE 6: HT502 CALL FEATURES..........................................................................................................21
TABLE 7: BASIC SETTINGS.....................................................................................................................26
TABLE 8: STATUS PAGE...........................................................................................................................29
TABLE 9: ADVANCED SETTINGS ............................................................................................................31
TABLE 10: ACCOUNT SETTINGS ............................................................................................................35
C
ONFIGURATION GUI INTERFACE EXAMPLES
HT502 User Manual
(http://www.grandstream.com/products/ht_series/ht502/documents/ht502_gui.zip)
1. SCREENSHOT OF ADVANCED USER CONFIGURATION PAGE
2. S
CREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE
CREENSHOT OF FXS PORT 1 CONFIGURATION LOGIN PAGE
3. S
4. S
CREENSHOT OF FXS PORT 2 CONFIGURATION PAGE
5. S
CREENSHOT OF STATUS PAGE
SCREENSHOT OF LOGIN PAGE
6.
7.
SCREENSHOT OF REBOOT PAGE
8. S
CREENSHOT OF REBOOTING PAGE
FIRMWARE VERSION 1.0.7.6 HT502 USER MANUAL Page 4 of 48
GNUGPLINFORMATION
HT502 firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU G eneral Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu_gpl
.
FIRMWARE VERSION 1.0.7.6 HT502 USER MANUAL Page 5 of 48
CHANGELOG
This section documents significant changes from previous versions of HT502 user manuals. Only major
new features or major document updates are listed here. Minor updates for corrections or editing ar e not
documented here.
CHANGESFROM1.0.6.8USERMANUAL
• Added the option to enable/disable hook flash. [Enable Hook Flash]
• Added two CPE SSL configuration [
• Added a configuration parameter to set the [
• Removed DHCP Domain from Web UI
• Removed Enable Ring-transfer from Web UI
• Added a configuration parameter to set the [
• Changed the SSL Web UI decription to [
Key Password
• Added [
]
CPE] version to Software Version on Web UI
CPE SSL Certificate][CPE SSL Private Key]
SIP TLS Certificate][SIP TLS Private Key] and [SIP TLS Private
Connection Request Port]
Offhook Auto-Dial Delay]
FIRMWARE VERSION 1.0.7.6 HT502 USER MANUAL Page 6 of 48
WELCOME
Thank you for purchasing Grandstream’s HT502, the affordable, feature r ich Analog Telephone Adaptor.
Grandstream HandyTone502 is a new addition to the popular HandyTone ATA product family. It features
the rich audio quality, a broad range of voice codecs, and functionality of the HT502, including two (2)
FXS ports each with independent SIP accounts.
This manual will help you learn how to operate and manage your HandyTone502 Analog Telephone
Adaptor and make the best use of its many upgraded features including simple and quick installation, 3way conferencing, and direct IP-IP Calling. This HT502 is very easy to manage and configure, and is
specifically designed to be an easy to use a nd affordable VoIP solution for both the residential user and
the teleworker.
SAFETYCOMPLIANCES
The HT502 phone complies with FCC/CE and various safety standards. The HT502 power adaptor is
compliant with UL standard. Only use the universal power adapter provided with the HT502 package.
The manufacturer’s warranty does not cover damages to the phone caused by unsupported power
adaptors.
WARRANTY
If you purchased your HT502 from a reseller, please contact the company where you purchased your
device for replacement, repair or refund. If you purchased the product directly fro m Grandstr eam, contact
your Grandstream Sales and Service Represen tative for a RMA (Return Materials Authorization) number
before you return the product. Grandstr eam reserves the right to remedy warranty policy without prior
notification.
Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation
of this product in any way other than as detailed by this User Manual, could void your manufacturer
warranty. Please do not use a different power adaptor with the HT502 as it may cause damage to the
products and void the manufacturer warranty.
This document contains links to HT502 GUI Interfaces. Please download these examples from
http://www.grandstream.com/products/ht_series/ht502/documents/ht502_gui.zip
FIRMWARE VERSION 1.0.7.6 HT502 USER MANUAL Page 7 of 48
for your reference.
This document is subject to change without notice. The latest electronic version of this user manual is
available for download at:
http://www.grandstream.com/products/ht_series/ht502/documents/ht502_usermanual_english.pdf
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose is not permitted without the express written permission of Grandstream Networks, Inc.
FIRMWARE VERSION 1.0.7.6 HT502 USER MANUAL Page 8 of 48
CONNECTYOURHT502
EQUIPMENTPACKAGING
The HT502 ATA package contains:
• One HT502 Main Case
• One Universal Power Adaptor
• One Ethernet Cable
• One HT502 Vertical Stand
CONNECTINGTHEHT502
The HT502 is designed for easy configuration and easy installation. Co nfigure the HT502 following the
directions in the Configuration section of th is manu al.
1. Connect a standard touch-tone analog telephone to the PHONE port.
2. Insert a standard RJ11 telephone cable into the Phone1 port and connect the other end of the
telephone cable to the analog telephone.
3. Insert the Ethernet cable into the WAN port of HT502 and connect the other end o f the Ethernet
cable to an uplink port (a router or a modem, etc.)
4. Connect a PC to the LAN port of HT502 if it is being used as a router.
5. Insert the power adapter into the HT502 and connect it to a wall outlet.
The HT502 Analog Telephone Adaptor is an all-in-one VoIP integrated device designed to be a total
solution for networks providing VoIP services. The HT502 VoIP features and functions are available using
a regular analog telephone.
FIRMWARE VERSION 1.0.7.6 HT502 USER MANUAL Page 9 of 48
HT-502
Front View
Display LEDs
(green)
RJ-45 Ports
10/100 Mbps
HT-502
Back View
Reset
Power
Supply
(12V)
RJ-11 FXS Ports
(Phone)
FIGURE 1: CONNECTING THE HT502
The HT502 has two FXS port. Both FXS ports can have a separate SIP account. This is a key feature of
HT502 as it supports simultaneous
calls on both FXS ports.
TABLE 1: DEFINITIONS OF THE HT502 CONNECTORS
Power Cable
Power adapter connection
WAN Port (RJ-45)
LAN Port (RJ-45)
RESET
PHONE1 (RJ-11)
PHONE2 (RJ-11)
Connect to the internal LAN network or router.
Connect the LAN port with an Ethernet cable to your PC.
Factory Reset button. Press for 7 seconds to reset factory default settings.
FXS port to be connected to analog phones / fax machines.
FXS port to be connected to analog phones / fax machines.
There are five (5) LED buttons that help you manage the status of your HandyT one.
TABLE 2: DEFINITIONS OF THE HT502 LEDS
LEDs
POWER LED
WAN LED
LAN LED
PHONE1 / PHONE2 LED
Indicates Power. Remains ON when power is connected
Indicates LAN (or WAN) port activity
Indicates PC (or LAN) port activity
Indicate status of the respective FXS Ports-PHONE1 /
PHONE2 on the back panel
Busy – ON (Solid Green)
FIRMWARE VERSION 1.0.7.6 HT502 USER MANUAL Page 10 of 48
Available – OFF
Slow blinking FXS LEDs indicates voicemail for that port.
NOTE: All LEDs display green when ON. Slow blinking of WAN and LAN LED together indicate the
product in firmware upgrading or provision stat
e.
Internet
ADSL/Cable
Modem Ethernet
Analog Phone
FXS
WAN
FXS
Analog Phone
Cordless
Fax
FIGURE 2: HT502 CONNECTION DIAGRAM
LAN
Cordless
FIRMWARE VERSION 1.0.7.6 HT502 USER MANUAL Page 11 of 48
PRODUCTOVERVIEW
The HT502 is a full feature voice and fax-over IP device that offers a high-level of integr ation including
dual 10M/100Mbps network ports with integrated router, NAT, DHCP server, dual port FXS telephone
gateway, market-leading sound quality, rich functionalities, and a compact and lightweight design. The
VoIP network signaling protocol supported is SIP. The HT502 fully compatible with SIP industry standard
and can interoperate with many other SIP compliant devices and software on the market. Moreover, it
supports comprehensive voice codecs including G.711 (a/µ-law), G.723.1, G.726 (16/24/32/40 bit rates),
AAL2 (all G.726), G.729A/B/E and iLBC.
SOFTWAREFEATURESOVERVIEW
• 2 FXS ports
• Two RJ-45 ports (switched or routed)
• 2 SIP accounts & profiles
• Supports Voice Codecs:
G711(a/µ, Annex I & II), G723.1A, G726 (ADPCM with 16/24/32/40 bit rates), G729 A/B/E, iLBC
• T.38 Fax
• Comprehensive Dial Plan support for Outgoing calls.
• G.168 Echo Cancellation
• Voice Activation Detection (VAD), Comfort Noise Generation (CNG), and Packet Loss
Concealment (PLC)
• Supports PSTN/PBX analog telephone sets or analog trunks
TABLE 3: HT502 TECHNICAL SPECIFICATIONS
Telephone Interfaces
Network Interface
LED Indicators
Reset Button
Voice over Packet
Capabilities
2 FXS ports, 2 SI P accounts
1 RJ45 for LAN, 10/100 Base-TX, Full Duplex
1 RJ45 for WAN,10/100Base-TX, Full Duplex
Power, WAN, LAN, PHONE1 and PHONE2
Factory Reset button
Voice Activity Detection (VAD) with CNG (comfort noise generation) and PLC (packet
loss concealment), Dynamic Jitter Buffer, Modem detection & auto-switch to G.711,
Packetized Voice Protocol Unit (supports RTP/RTCP and AAL2 protocol), G.168
compliant Echo Cancellation, LEC (line echo cancellation) with NLP, Asymmetric RTP
stream
FIRMWARE VERSION 1.0.7.6 HT502 USER MANUAL Page 12 of 48
Voice Compression
G.711 + Annex I (PLC), Annex II (VAD/CNG format) encoder and decoder, G.723.1A,
G.726(ADPCM), G.729A/B/E, iLBC, G.726 provides proprietary VAD, CNG, and signal
power estimation, Voice Play Out unit (reordering, fixed and adaptive jitter buffer, clock
synchronization), AGC (automatic gain control), Status output, Decoder controlling via
voice packet header
DHCP Server/Client
Telnet Server
Fax over IP
QoS
IP Transport
DTMF Method
IP Signaling
Provisioning
Control
Device Management
Dial Plan
UPnP
Yes, NAT Router or Switched Mode
Yes
T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711 for Fax
Pass-through, Fax Datapump V.17, V. 19, V.27ter, V.29 for T.38 fax relay
Diffserve, TOS, 802.1 P/Q VLAN tagging
RTP/RTCP
Flexible DTMF transmission method, user interface of In-audio, RFC28 33, and/or SIP
Info
SIP (RFC 3261)
TFTP, HTTP, HTTPS
TLS/SIPS , SIP over TCP/TLS
Web interface or via secure encrypted AES or non-encrypted central configuration file
for mass deployment, Auto/manual provisioning system or via built-in IVR.
NAT-friendly remote software upgrade (via TFTP/HTTP/HTTPS) for deployed devices
including behind firewall/NAT. Syslog support
Yes
Yes
Universal Switching
Power Adaptor
Environmental
Dimensions
(H x W x D)
Short Haul Loop
Call Handling Features
Caller ID
Polarity Reversal / Wink
EMC
Safety
FIRMWARE VERSION 1.0.7.6 HT502 USER MANUAL Page 13 of 48
Input: 100–240 VAC/50-60 Hz 0.3A Max
Output: 12VDC, 0.5A, UL certified
Operational: 32o–104oF or 0o–40oC
Storage: 10o–130o F / Humidity: 10–90% Non-condensing
115mm (L) x 75mm (W) x 27mm (H)
3RENs, Up to 150feet on 24 AWG wire
Caller ID display or block, Call waiting caller ID, Call waiting/flash, Call transfer, hold,
forward, mute, 3-way conferencing, message waiting, Do-Not-Disturb (DND), call-return
service
Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID
Yes
EN55022/EN55024 and FCC part15 Class B
UL
HARDWARESPECIFICATION
The table below lists the hardware specification of HT502.
TABLE 4: HT502 HARDWARE SPECIFICATION
LAN Interface
2 x RJ45 10/100Mbps (integrated router)
LED
Universal Switching
Power Adaptor
Dimension
Weight
Temperature
Humidity
Compliance
5 LEDs (GREEN)
Input: 100-240V AC, 50/60Hz, 0.5A Max
Output: 12V DC, 0.5A
UL certified
1 15mm (L) x 75mm (W) x 27mm (H)
94 g (0.21lbs)
32~104°F / 0~40°C
10% - 90% (non-condensing)
FIRMWARE VERSION 1.0.7.6 HT502 USER MANUAL Page 14 of 48
BASICOPERATIONS
UNDERSTANDINGHT502VOICEPROMPT
HT502 has a built-in voice prompt menu for simple device configuration. The IVR menu and the LED
button work with any of the FXS port. Pick up the handset and dial “***” to use the IVR menu.
TABLE 5: HT502 IVR MENU DEFINITIONS
Menu Voice Prompt Options
Main Menu
01
02
03
04
05
07
“Enter a Menu Option”
“DHCP Mode”,
“Static IP Mode”
“IP Address “ + IP address The current WAN IP address is announced
“Subnet “ + IP address Same as menu 02
“Gateway “ + IP address Same as menu 02
“DNS Server “ + IP address Same as menu 02
Preferred Vocoder
Press “*” for the next menu option
Press “#” to return to the main menu
Enter 01-05, 07,10, 12-17,47 or 99 menu options
Press “9” to toggle the selection
If using “Static IP Mode”, configure the IP address information using
menus 02 to 05.
If using “Dynamic IP Mode”, all IP address information comes from
the DHCP server automatically after reboot.
If using “Stat i c IP M o d e ”, enter 12 digit new IP address. You need to
reset the HT to take affect the new IP address.
Press “9” to move to the next selection in the list:
• PCM U / PCM A
• iLBC
• G-726
• G-723
• G-729
10
12
13
14
15
FIRMWARE VERSION 1.0.7.6 HT502 USER MANUAL Page 15 of 48
“MAC Address” Announces the Mac address of the unit.
WAN Port Web Access
Firmware Server IP
Address
Configuration Server IP
Address
Upgrade Protocol
Press “9” to toggle between enable / disable
Announces current Firmware Server IP address. Enter 12 digit new
IP address.
Announces current Config Server Path IP address. Enter 12 digit
new IP address.
Upgrade protocol for firmware and configuration update. Press “9” to
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