Grandstream Networks HT502 User Manual 2

Grandstream Networks, Inc.
HandyTone-502 Dual FXS Port Analog Telephone Adaptor
HT–502 User Manual www.grandstream.com
T
ABLE OF CONTENTS
HT–502 User Manual
WELCOME.................................................................................................................................................... 4
Safety Compliances ...................................................................................................................4
Warranty....................................................................................................................................4
CONFIGURE YOUR HT–502 ....................................................................................................................... 5
EQUIPMENT PACKAGING............................................................................................................................... 5
CONNECT YOUR ATA .................................................................................................................................. 5
CONFIGURE YOUR ATA ............................................................................................................................... 6
Five easy steps to Configure the HT–502 .................................................................................6
PRODUCT OVERVIEW ................................................................................................................................7
KEY FEATURES............................................................................................................................................ 7
BASIC OPERATIONS .................................................................................................................................. 9
BECOME FAMILIAR WITH VOICE PROMPT ....................................................................................................... 9
PLACING A PHONE CALL............................................................................................................................. 10
Phone or Extension Numbers..................................................................................................10
Direct IP Calls ........................................................................................................................10
Call Hold.................................................................................................................................11
Call Waiting ............................................................................................................................11
Call Transfer ...........................................................................................................................11
3-Way Conferencing................................................................................................................12
CALL FEATURES ...................................................................................................................................... 13
T.38 FAX................................................................................................................................................... 13
CONFIGURATION GUIDE ......................................................................................................................... 14
CONFIGURING HT–502 THROUGH VOICE PROMPT....................................................................................... 14
CONFIGURING HT–502 WITH WEB BROWSER ..................................................................................... 15
ACCESS THE WEB CONFIGURATION MENU .................................................................................................. 15
END USER CONFIGURATION ....................................................................................................................... 16
ADVANCED USER CONFIGURATION ............................................................................................................. 18
SAVING THE CONFIGURATION CHANGES ..................................................................................................... 24
Rebooting the HT–502 from Remote.......................................................................................24
SOFTWARE CONFIGURATION ................................................................................................................ 25
FIRMWARE UPGRADE THROUGH TFTP/HTTP ............................................................................................. 25
IVR Method .............................................................................................................................25
Upgrade through HTTP ..........................................................................................................25
Upgrade through TFTP...........................................................................................................25
No Local TFTP Server ............................................................................................................26
Firmware and Configuration File Prefix and Postfix.............................................................26
Managing Firmware and Configuration File Download........................................................26
RESTORE FACTORY DEFAULT SETTING.............................................................................................. 27
FACTORY RESET................................................................................................................................... 27
GLOSSARY OF TERMS ............................................................................................................................ 28
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ABLE OF FIGURES
HT–502 User Manual
FIGURE 1: CONNECTING THE HT–502 .............................................................................................................5
FIGURE 2: CONFIGURING THE HT–502 ............................................................................................................ 6
FIGURE 3: LOG-IN WEB CONFIGURATION PAGE OF THE HT–502 .................................................................... 16
FIGURE 4: SCREENSHOT OF ADVANCED CONFIGURATION PAGE ...................................................................... 18
FIGURE 5: SAVING CONFIGURATION CHANGES SCREENSHOT ..........................................................................24
TABLE OF TABLES
HT–502 User Manual
TABLE 1: DEFINITIONS OF THE HT–502 CONNECTORS ..................................................................................... 5
TABLE 2: DEFINITIONS OF THE HT-502 LEDS ..................................................................................................6
TABLE 3: HT–502 TECHNICAL SPECIFICATIONS ............................................................................................... 8
TABLE 4: HT 502 HARDWARE SPECIFICATIONS .............................................................................................9
TABLE 5: HT–502 IVR MENU DEFINITIONS ...................................................................................................... 9
TABLE 6: HT–502 CALL FEATURE DEFINITIONS .............................................................................................13
TABLE 7: HT–502 BASIC CONFIGURATION SETTINGS DEFINITIONS ................................................................. 17
TABLE 8: HT–502 DEVICE STATUS PAGE DEFINITIONS...................................................................................18
TABLE 9: HT–502 ADVANCED CONFIGURATION PAGE DEFINITIONS ................................................................ 19
TABLE 10: HT–502 INDIVIDUAL ACCOUNT SETTINGS DEFINITIONS ..................................................................21
CONFIGURATION GUI INTERFACE EXAMPLES
HT–502 User Manual
(http://www.grandstream.com/user_manuals/GUI/GUI_HT502.rar)
1. SCREENSHOT OF ADVANCED USER CONFIGURATION PAGE
CREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE
2. S
3. S
CREENSHOT OF FXS PORT 1 CONFIGURATION LOGIN PAGE
4. SCREENSHOT OF FXS PORT 2 CONFIGURATION PAGE
5. SCREENSHOT OF STATUS CONFIGURATION LOGIN PAGE
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WELCOME

Thank you for purchasing Grandstream’s HT–502, the affordable, feature rich Analog Telephone Adaptor. Grandstream HandyTone-502 is a new addition to the popular HandyTone ATA product family. It features the rich audio quality, a broad range of voice codecs, and functionality of the HT–502, including two (2) FXS ports each with independent SIP accounts and
This manual will help you learn how to operate and manage your HandyTone-502 Analog Telephone Adaptor and make the best use of its many upgraded features including simple and quick installation, 3­way conferencing, and direct IP-IP Calling. This HT–502 is very easy to manage and configure, and ius specifically designed to be an easy to use and affordable VoIP solution for both the residential user and the tele-worker.
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AFETY COMPLIANCES
The HT–502 phone complies with FCC/CE and various safety standards. The HT–502 power adaptor is compliant with UL standard. Only use the universal power adapter provided with the HT–502 package. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adaptors.

WARRANTY

If you purchased your HT–502 from a reseller, please contact the company where you purchased your phone for replacement, repair or refund. If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before you return the product. Grandstream reserves the right to remedy warranty policy without prior notification.
Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation
of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Please do not use a different power adaptor with the HT–502 as it may cause damage to the products and void the manufacturer warranty.
This document is contains links to Grandstream GUI Interfaces. Please download these examples
http://www.grandstream.com/user_manuals/GUI/GUI_HT502.rar for your reference.
This document is subject to change without notice. The latest electronic version of this user manual is available for download @:
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
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http://www.grandstream.com/user_manuals/HT-502.pdf.

CONFIGURE YOUR HT–502

Configuring your HT–502 and connecting the unit to the VoIP network is very simple. The HT–502 is easy to configure using the embedded GUI pages and the following five (5) steps outlined below. Before you begin, please verify the contents of the HT–502 package. Download examples of the GUI Interfaces from:
http://www.grandstream.com/user_manuals/GUI/GUI_HT502.rar.

EQUIPMENT PACKAGING

Unpack and check all accessories. Equipment included in the package:
one 12V universal power adapter
one Ethernet cable
one device unit

CONNECT YOUR ATA

First, familiarize yourself with the features of the HT–502. The HT–502 has two FXS ports. Each FXS port can have a separate SIP account. This is a key feature of HT–502. Both ports can make calls concurrently.
FIGURE 1: CONNECTING THE HT–502
HT-502
Front View
LED Buttons
(green/red)
ABLE 1: DEFINITIONS OF THE HT–502 CONNECTORS
T
Power Cable
WAN Port (RJ-45)
LAN Port (RJ-45)
RESET
PHONE1 (RJ-11)
Connect your PC to the LAN to find IP address from your Router/DHCP Server.
Connect to the internal LAN network or router.
Connect the LAN port with an Ethernet cable to your modem Ethernet port.
Factory Reset button. Press for 7 seconds to reset factory default settings.
FXS port to be connected to analog phones.
RJ-45 Ports
10/100 Mbps
HT-502
Back View
Reset
+5V/1200mA
RJ-11 FXS Ports
(Phone)
PHONE2 (RJ-11)
FXS port to be connected to analog phones.
There are five (5) LED buttons that help you manage the status of your HandyTone.
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ode
TABLE 2: DEFINITIONS OF THE HT-502 LEDS
Power LED WAN LED LAN LED PHONE1 /
PHONE2 LED
Indicates Power. Remains ON when Power is connected and turned ON. Indicates LAN (or WAN) port activity. Indicates PC (or LAN) port activity. Indicate status of the respective FXS Ports-PHONE1 / PHONE2 on the back
panel
Busy - ON (Solid Green) Available - OFF
NOTE: All LEDs display green when ON.

CONFIGURE YOUR ATA

The HT–502 is easy to configure using the embedded GUI pages and the following five (5) steps.

FIVE EASY STEPS TO CONFIGURE THE HT–502

1. Connect a standard touch-tone analog telephone (or fax machine) to first FXS port.
2. Connect another standard touch-tone analog telephone (or fax machine) to second FXS port.
3. Insert the Ethernet cable into the WAN port of HT–502 and connect the other end of the Ethernet cable to an uplink port (a router or a modem, etc.)
4. Connect a PC to the LAN port of HT–502.
5. Insert the power adapter into the HT–502 and connect it to a wall outlet.
F
IGURE 2: CONFIGURING THE HT–502
FXS
Internet ADSL/Cable
M
m Ethernet
FXS
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PRODUCT OVERVIEW

The new HT–502 has a new sleek compact design and offers superb audio quality, rich feature functionality, security protection, and is easy to configure. The HT–502 features dual FXS interface for
The HT–502 is a full feature voice and fax-over IP device that offers a high-level of integration including dual 10M/100Mbps network ports with integrated router, NAT, DHCP server, dual port FXS telephone gateway, market-leading sound quality, rich functionalities, and a compact and lightweight design. The HT–502 fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and software on the market. Moreover, it supports comprehensive voice codecs including G.711 (a/µ-law), G.723.1, G.726, G.728, G.729A/B/E and iLBC.

KEY FEATURES

2 RJ-45 (LAN)
Ethernet
Ports
DHCP
Server/
Client
FXS Port
2 No Yes
PSTN
Pass –
through
Voice Mail
Indicator
Voice Codec
iLBC, T.38, G.711, G.723, G.726, G.728,
G.729A/B/E
Remote
Configuration
TFTP/HTTP
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TABLE3: HT–502 TECHNICAL SPECIFICATIONS
Telephone Interfaces Network Interface LED Indicators Reset Button Voice over Packet
Capabilities
HT–502 Analog Telephone Adaptor
2 FXS ports, 2 SIP accounts Two (2) 10M/100 Mbps, RJ-45 Power, WAN, LAN, PHONE1 and PHONE2 Factory Reset button. Voice Activity Detection (VAD) with CNG (comfort noise generation) and
PLC (packet loss concealment), Dynamic Jitter Buffer, Modem detection & auto-switch to G.711, Packetized Voice Protocol Unit (supports RTP/RTCP and AAL2 protocol), G.168 compliant Echo Cancellation, LEC (line echo cancellation) with NLP
Voice Compression G.711 + Annex I (PLC), Annex II (VAD/CNG format) encoder and decoder,
G.723.1A, G.726(ADPCM), G.729A/B/E, iLBC G.726 provides proprietary VAD, CNG, and signal power estimation Voice Play Out unit (reordering, fixed and adaptive jitter buffer, clock
synchronization), AGC (automatic gain control), Status output, Decoder controlling via voice packet header
DHCP Server/Client
Yes, NAT Router or Switched Mode
Fax over IP T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to
G.711 for Fax Pass-through (pending), Fax Datapump V.17, V.19, V.27ter, V.29 for T.38 fax relay
QoS IP Transport
Diffserve, TOS, 802.1 P/Q VLAN tagging RTP/RTCP
DTMF Method Flexible DTMF transmission method, user interface of In-audio, RFC2833,
and/or SIP Info
IP Signaling Provisioning Control
SIP (RFC 3261) TFTP, HTTP, HTTPS (pending) TLS/SIPS
Management Syslog support, HTTPS and telnet (pending), remote management using
Web browser Support Layer 2 (802.1Q, VLAN, 802.1p) and Layer 3 QoS (Tos, DiffSery,
MPLS) Auto/manual provisioning system
Power Environmental
Dimensions
Output: 12VDC / Input: 100–240 VAC/50-60 Hz Operational: 32
Storage: 10
o
–104oF or 0o–40oC
o
–130o F / Humidity: 10–90% Non-condensing
(H x W x D) Short and long haul Call Handling
Features Caller ID Polarity Reversal /
REN3: Up to150 ft on 24 AWG line Caller ID display or block, Call waiting caller ID, Call waiting/flash, Call
transfer, hold, forward, mute, 3-way conferencing Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID Yes
Wink EMC EN55022/EN55024 and FCC part15 Class B Safety
UL
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TABLE 4: HT 502 HARDWARE SPECIFICATIONS
LAN Interface
2 x RJ45 10/100Mbps (integrated router)
LED
Universal Switching
Power Adaptor
Dimension
Weight
Temperature
Humidity
Compliance
5 LEDs (GREEN)
Input: 100-240V AC, 50/60Hz, 0.5A Max
Output: 12V DC, 1.25A
UL certified
32~104°F / 0~40°C
10% - 90% (non-condensing)
FCC, CE
B
ASIC OPERATIONS

BECOME FAMILIAR WITH VOICE PROMPT

HT–502 stores a voice prompt menu (Interactive Voice Response or IVR) for quick browsing and simple configuration. The IVR menu and the LED button work with any of the FXS port. To enter the IVR menu, pick up the handset and dial “***”.
TABLE 5: HT–502 IVR MENU DEFINITIONS
Menu Voice Prompt Options
Main Menu
01
02
03
04
05
07
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“Enter a Menu Option” Press “*” for the next menu option
Press “#” to return to the main menu
Enter 01-06, 47, 86, 99 menu options
“DHCP Mode”,
“Static IP Mode”
“IP Address “ + IP address The current WAN IP address is announced
“Subnet “ + IP address Same as menu 02
“Gateway “ + IP address Same as menu 02
“DNS Server “ + IP address Same as menu 02
Preferred Vocoder
Press “9” to toggle the selection
If using “Static IP Mode”, configure the IP address information using menus 02 to 05.
If using “Dynamic IP Mode”, all IP address information comes from the DHCP server automatically after reboot.
If using “Static IP Mode”, enter 12 digit new IP address.
Press “9” to move to the next selection in the list:
PCM U / PCM A
G-723
G-729A/B/E
G-726-32
G728
iLBC
10 12
13
14
15
“MAC Address” Announces the Mac address of the unit. WAN Port Web Access
Firmware Server IP Address
Configuration Server IP Address
Upgrade Protocol
Press “9” to toggle between enable / disable
Announces current Firmware Server IP address. Enter 12 digit new IP address.
Announces current Config Server Path IP address. Enter 12 digit new IP address.
Upgrade protocol for firmware and configuration update. Press “9” to toggle between TFTP / HTTP
16
17
Firmware Version
Firmware Upgrade
Firmware version information.
Firmware upgrade mode. Press “9” to toggle among the following three options:
- always check
- check when pre/suffix changes
- never upgrade
47
“Direct IP Calling”
Enter a 12 digit IP address to make a direct IP call, after dial tone. (See “Make a Direct IP Call”.)
99
“RESET”
“Invalid Entry”
Press “9” to reboot the device. See p. 27 for factory reset.
Automatically returns to main menu
Five Success Tips when using the Voice Prompt
1. “*” shifts down to the next menu option
2. “#” returns to the main menu
3. “9” functions as the ENTER key in many cases to confirm an option
4. All entered digit sequences have known lengths - 2 digits for menu option and 12 digits for IP address. For IP address
, add 0 before the digits if the digits are less than 3 (i.e. - 192.168.0.26
should be key in like 192168000026. No decimal is needed).
5. Key entry can not be deleted but the phone may prompt error once it is detected

PLACING A PHONE CALL

PHONE OR EXTENSION NUMBERS

1. Dial the number directly and wait for 4 seconds (Default “No Key Entry Timeout”); or
2. Dial the number directly and press # (Use # as dial key” must be configured in web configuration).
Examples:
1. Dial an extension directly on the same proxy, (e.g. 1008), and then press the # or wait for 4 seconds.
2. Dial an outside number (e.g. (626) 666-7890), first enter the prefix number (usually 1+ or international code) followed by the phone number. Press # or wait for 4 seconds. Check with your VoIP service provider for further details on prefix numbers.
D
IRECT IP CALLS
Direct IP calling allows two parties, that is, a FXS Port with an analog phone and another VoIP Device, to talk to each other in an ad hoc fashion without a SIP proxy.
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