Grandstream Networks HT486, HT488, HT496, HT-286, HT386 User Manual

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BroadSoft Partner Configuration Guide
Grandstream HT286/386/486/488/496
Analog Telephone Adapter
&
BT100 SIP Phone
October 2007
Document Version 1.2
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BroadWorks® Guide
Copyright Notice
Copyright © 2007 Grandstream Networks, Inc. All rights reserved. Any technical documentation that is made available by Grandstream Netw orks, Inc. is
proprietary and confidential and is considered the copyri ghted work of Grandstream Networks, Inc.
Trademarks
BroadWorks® and BroadWorks Assistant™ are trademarks of BroadSoft, Inc. Microsoft, MSN, Windows, and the Windows logo are registered trademarks of Microsoft
Corporation. Other product names mentioned in thi s manual may be trad emarks or registered trademarks of their respective compani es and are hereby a cknowledged.
This document is printed in the United States of America.
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Document Revision History
Version Reason for Change
1.1 Introduced document for HT496 version 1.0.3.96 validation with BroadWorks R14.SP2
1.2 Added HT286/386/486/488/BT-100 models.
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Table of Contents
1 Overview..........................................................................................................................................5
2 BroadWorks Validation Package Support Level.......................................................................6
3 Device Capabilities and Known Interoperability Issues...........................................................7
3.1 Capabilities....................................................................................................................................7
3.2 Interoperability Issues...................................................................................................................9
4 BroadWorks Device Identity/Profile..........................................................................................10
5 BroadWorks Device Type...........................................................................................................12
6 Configuration................................................................................................................................13
6.1 System Level Configuration......................................................................................................14
6.2 Subscriber Level Configuration Parameters............................................................................ 15
7 Enhanced IP Phone Configuration............................................................................................16
Appendix A: Sample HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 Configuration Files17
Appendix B: BroadWorks Validation Package Test Items ............................................................21
References.............................................................................................................................................23
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1 Overview
This document describes the config uration proce dures requi red for a Gran dstream HT ­286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 to make full use of the capabilities of BroadWorks.
The HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-1 00 is one of the ma ny access devices that interoperate with BroadWorks.
The HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-1 00 uses the Sessi on Initiation Protocol (SIP) to communicate with BroadWorks for call control. It also translates voice to audio packets for transmission across a packet n etwork.
This guide describes the specific configu ration items tha t are import ant for use wit h BroadWorks. It does not describe the purpose and use of all configuration item s on the HT-286 / HT-386 / HT-486 / HT-488 / HT-4 96 / BT-100. Fo r those details, see the HT-2 86 / HT-386 / HT-486 / HT-488 / HT-496 / BT- 100 User Manual supplied by Grandstream
Error! Reference source not found..
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2 BroadWorks Validation Package Support Level
Devices are validated according to BroadWorks Validation Packages. Each package validates a subset of features or items. This section describes the device’s support level for a BroadWorks Validation Package as well as the features or items in the package that are not supported. For specific issues, se e section complete list of items validated per package, see
Package Test Items
BroadWorks Package Support Level Items Not Supported
Basic Call Full BroadWorks Enhanced Services Partial Ring Splash
DUT Services – Call Control Partial Network Conference 3-Way
.
3.2 Interoperability Issues. For a
Appendix B: BroadWorks Validation
Priority Alerting Priority Call Waiting Alternate Numbers Advanced Call Control
Network Conference N-Way
DUT Services – Registration and Authentication
DUT Services – FAX Full DUT Services – Busy Lamp Field None Redundancy Partial Call Setup Failover
SBC/ALG Full Shared Call Appearance None Feature Key Synchronization None Video None TCP None
Partial BroadWorks Authentication
Mid-Call Failover
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3 Device Capabilities and Known Interoperability Issues
This section describes the features support ed by the HT-28 6 / HT-386 / HT-4 86 / HT-488 / HT-496 / BT-100, as well as BroadWorks interoperability issues and impact. The following table describes capabilities.
Verified Revisions shows the results of part ner (vendo r) testi ng of a spe cific BroadWorks version with a specific partner’s device under test (DUT) version.
Compatible Revisions indicates the maintenance versions that should interface properly with BroadWorks.
3.1 Capabilities
Device Type SIP ATA Lines and Appearances HT-286: 1 line 1 appearance per line
HT-386: 2 lines 1 appearance per line HT-486: 1 line 1 appearance per line HT-486: 1 line 1 appearance per line HT-496: 2 lines 1 appearance per line BT-100: 1 line 1 appearance per line
Speaker/Power/Bridge HT-286: No/No/Yes
HT-386: No/No/Yes HT-486: No/No/Yes HT-488: No/No/Yes HT-496: No/No/Yes BT-100: Yes/No/Yes
Indicates speaker phone, in-line power, device bridge/conference.
Verified Revisions BroadWorks Release: 14.SP2
Grandstream HT-286: 1.1.0.8 Grandstream HT-386: 1.0.3.96 Grandstream HT-486: 1.1.0.8 Grandstream HT-488: 1.0.3.96 Grandstream HT-496: 1.0.3.96 Grandstream BT-100: 1.1.0.8
Compatible Revisions BroadWorks Release: 14.SP2
Grandstream HT-286: any maintenance version of
1.1.0.8 Grandstream HT-386: any maintenance version of
1.0.3.96 Grandstream HT-486: any maintenance version of
1.1.0.8 Grandstream HT-488: any maintenance version of
1.0.3.96 Grandstream HT496: any maintenance version of
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1.0.3.96 Grandstream BT-100: any maintenance version of
1.1.0.8
SIP Proxy FQDN DNS Lookup (A, SRV, NAPTR)
A, SRV
Outbound Proxy Configurable Yes Outbound Proxy FQDN DNS Lookup
(A, SRV, NAPTR)
A, SRV
BroadWorks Redundancy Enabled No BroadWorks Shared Call Appearance N/A BroadWorks Enhanced IP Phone
No
Configuration Device Services Call Forwarding, Call Transfer, 3-Way Conference, Call
Waiting, Call Hold
Device Call Control
Device-Controlled
(Device-Controlled or Flash INFO­based)
Codecs PCMU, PCMA, G723.1 G729A/B, iLBC, G726-32 RFC 2833 DTMF Yes T.38 Fax Yes TCP No TLS No
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3.2 Interoperability Issues
This section lists the known interoperability issues between BroadWorks and partner release(s). For more information on issues related to the pa rticular software rel ease, see the partner release notes.
None.
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4 BroadWorks Device Identity/Profile
BroadWorks configurable device identify/profile is introduced in BroadWorks Release
14.0. This section applies only to BroadWorks Release 14.0 and later. The following table identifies the required B roadWorks de vice identity/profile setti ngs for
interoperability between the HT496 and BroadWorks. For an ex planation of the profile parameters, refer to the BroadWorks Device Inventory Guide
For most of the parameters below, an “X” indicate s the parameter fun ction is supp orted and/or required. If the item is blank, it is not supported.
Grandstream HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 Identify/Device Profile
Signaling Address Type Intelligent Proxy Addressing Number of Lines HT-286/HT-486/BT-100: 1 line
HT-386/HT-488/HT-496: 2 lines
Ringback Tone/ Early Media Support
Authentication Enabled Registration Capable X
Local Ringback – No Early Media
[4].
Static Registration Capable E.164 Capable Trusted Authenticate REFER X Authentication Override Video Capable RFC 3264 Hold X Route Advance Wireless Integration PBX Integration Use Business Trunking Contact Forwarding Override Conference Device Music On Hold Device Auto Configuration Soft Client Web Based Configuration URL http//:%BWIPADDRESS% Auto Configuration Type 2 Config File Reset Event checkSync Enable Monitoring CPE System File Name
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ataSystem.txt/bt100System.txt
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Device File Format %BWMACADDRESS%.txt
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5 BroadWorks Device Type
This section applies to BroadWorks Release 13.0 and before.
The following BroadWorks device type should be used fo r Grandstream HT-286 / HT -386 / HT-486 / HT-488 / HT-496 / BT-100.
Grandstream HT-286 Grandstream HT-386 Grandstream HT-486 Grandstream HT-488 Grandstream HT-496 Grandstream BT-100
The above device types require BroadWorks Release 13 MP<patch number >. If the BroadWorks system is currently at a lower patch l evel, either apply the ne cessary patch or use the following generic device type until the syst em can be pat ched accordingly.
Generic SIP Smart (Proxy Addr)
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6 Configuration
Grandstream HT-286 / HT-386 / HT-486 / HT-488 / HT -496 / BT-100 can b e configured via Web GUI Interface as well as via Configuration File t hrough TFTP or HT TP.
The HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-1 00 accepts config uration files in a proprietary binary format which is produced by the Grandstre am configurati on tool. The configuration tool creates a device configuration file based on a configuration templ ate and the device’s MAC address. All Grandstream products’ sample configuration templates are available on Grandstream’s web site. A configuration template file con tains all configuration parameters available for a product, with co mments describing allowed values of the parameters. For a detailed paramete r list, please refe r to the corresponding firmware release configuration template
When Grandstream device boots up or reboots, it will issue request for a binary configuration file named “cfgxxxxxxxxxxxx”, where “xxxxxxxxxxxx” is the MAC address of the device, i.e., “cfg000b820102ab”. The confi guration file name sh ould be in lower cases.
Grandstream offers free Configuration File generator software in both Linux/Unix a nd Windows platform. Both Configuration File Generato rs can be downlo aded from Grandstream official web site at
[2].
http://www.grandstream.com/configurationtool.html [2].
The HT-286 / HT-386 / HT-486 / HT-488 / HT -496 / BT-100 ca n be configured with a configuration file using the Trivial File Tran sfer Protocol (T FTP) or through it s embedded web server. The following examples describe how to set the param eters using a configuration file. This configuration description as sumes the HT-286 / HT-3 86 / HT-486 / HT-488 / HT-496 / BT-100 will use the Dynamic Host Configuration Protocol (DHCP) to obtain an IP address and other network settings. The HT-28 6 / HT-386 / HT-4 86 / HT-488 / HT-496 / BT-100 should be configured to load the confi guration file each time it resets or re-synchronizes. For detailed information on automated provisio ning, please che ck the HT-286 / HT-386 / HT-486 / HT-488 / HT -496 / BT-100 User Manual Error! Reference
source not found..
The capabilities of the HT-286 / HT-386 / HT-486 / HT-488 / HT -496 / BT-100 hav e been verified for use with BroadWorks based on the setting s described in t he following table. For more information on the meaning, purpose, and applicability of the individual configuration items, see the HT-286 / HT -386 / HT-486 / HT -488 / HT-4 96 / BT-100
configuration template
[2] .
Configuration Files
Files Provided by Partner Level Description
HT-286 / HT-386 / HT-486 / HT-488 / HT­496 / BT-100 Configuration Template
Example: sipp1_config_1.1.0.8.txt sipp2_config_1.0.3.96.txt
cfgMAC Example: cfg000b82000000
System and Subscriber
System and Subscriber
Contains configurable parameters that apply to an individual device in a deployment.
Binary configuration file generated from configuration template and an individual device’s MAC address.
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6.1 System Level Configuration
This section describes system-wide configuratio n items that are generally required for each HT-286 / HT-386 / HT-486 / HT -488 / HT-496 / BT-100 to work with BroadWorks. Subscriber-specific settings are described in the next section.
{THIS IS JUST AN EXAMPLE AND IS NOT INTENDED AS A COM PLETE OR SUFFICIENT TABLE OF PARAMETERS. EACH DEVICE WILL VARY AND MAY BE COMPLETELY DIFFERENT. IF YOUR DEVICE DOES NOT SUPPORT CONFIG FILES USE GUI CAPTURES OR OTHER METHODS TO DES CRIBE THE CONFIGURATION.}
Step Command Purpose System Configuration Items
Step 1
Step 2
Step 3
Set SIP Proxy/Domain.
sipProxy = as.broadworks.net
Set Outbound Proxy.
outBoundProxy = sbc.broadworks.net
Enable DNS SRV lookup.
Use_DNS_SRV = “Yes” ;
Set the HT-286 / HT-386 / HT­486 / HT-488 / HT-496 / BT-100 SIP server to the Fully Qualified Domain Name (FQDN) for the BroadWorks Application Server cluster.
The domain must match the domain configured for the BroadWorks subscriber’s line/port domain.
Set the outbound proxy to the session border controller (SBC) if one is deployed between the HT-286 / HT-386 / HT-486 / HT­488 / HT-496 / BT-100 and BroadWorks.
If there are redundant SBCs, set it to the FQDN for the SBC cluster.
Enable DNS SRV lookups.
Step 4
Step 5
Step 6
Step 7
Step 8
Set register mode.
SIP Registration = “Yes”
Set SIP Timers. Register Expiration = 60
Enable negotiated DTMF type.
Send DTMF = “via RTP (RFC2833)”
Disable local feature code services.
Enable Call Features = “No”
Enable BroadSoft mode.
Special Feature = “Broadsoft”
Enable SIP register.
The default registration period is 60 minutes.
Set the HT-286 / HT-386 / HT­486 / HT-488 / HT-496 / BT-100 to enable inband or RFC 2833 negotiated DTMF.
Disable feature access codes controlled by the device.
Set the HT-286 / HT-386 / HT­486 / HT-488 / HT-496 / BT-100 in BroadSoft mode.
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6.2 Subscriber Level Configuration Parameters
This section identifies the device-spe cific parameters, i ncluding regi stration and authentication. These settings must be unique a cross devices in orde r to be matched with the settings for a BroadWorks subscriber.
Provisioning a subscriber to registe r with BroadWorks all ows calls to te rminate to the subscriber’s line. Registration requi res that a unique address of record (A oR) is provisioned on BroadWorks and the phone; provisioning an Ao R on BroadWorks con sists of setting the line/port parameter to a unique value withi n the Applicatio n Server cluster.
Grandstream HT-286 / HT-386 / HT-486 / HT-488 / HT -496 / BT-100 sup ports one SIP accounts (lines), two SIP accounts, one SIP account, two SIP accounts, two SIP accounts, and 1 SIP account, respectively. The follow example shows how to configure subscriber elements for an account.
Step Command Purpose Subscriber Configuration Items
Step 1
Step 2
Step 3
Set Register User ID for each line.
Example: SIP User_ID = "2405551111" ;
Enable SIP Authentication for each line.
Example: Authenticate ID =
"1111@as.mycompany.com" ; Authenticate Password = "welcome"
;
Configure display name for each line.
Example: Name = “Claire Smith” ;
The register user ID must correspond with the line/port setting on BroadWorks.
If the Authentication service is configured on BroadWorks, these parameters must be configured to match the BroadWorks settings.
For each line, configure the name to be displayed on the device.
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7 Enhanced IP Phone Configuration
Enhanced IP Phone Configuration is a BroadWorks feature that en ables automati c generation of device configuration files, given a dministrator-suppl ied templates.
For more information on the Enhanced IP Phone Configuratio n feature, see the Enhanced
IP Phone Configuration Guide
The HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-1 00 uses only a pho ne-specific file to configure the device. However, the Enhanced IP Phone Configuration featu re requires a system and a phone-specific file for each device. To satisfy the sy stem file requirement, an empty file (ataDefault.txt, bt100Desfult.txt) will need to be uploaded to BroadWorks as the system file. This file will be sent to the FTP server but will not actually be used for the configuration file generation. The group template file is u sed to build the confi guration files for the devices of this device type assigned to the group. Fo r a sample HT -286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 group template file, see Appendix A.
NOTE: BroadSoft does not manage or distribute template files for use with the Enhanced IP Phone Configuration feature. Obtain template files from Grandstream or use the configuration files obtained from Grandstream for the specific Grandstream firmware release to create template files appropriate for your installation.
[3].
Since HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 require the configuration files be converted into a binary format, an extra step must be performed when using this feature. After the configuration files have been sent to the TFTP server and before the phone is reset, the configuration files must be converted to binary format using Grandstream’s configuration tool. For detailed information on automated provisioning, please check the Grandstream configuration tool user guide [2].
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Appendix A: Sample HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 Configuration Files
NOTE: The following samples are examples and should be used as a reference only. DO NOT CUT AND PASTE THESE EXAMPLES TO GENERATE YOUR CONFIGURATION FILES. Use the configuration files obtained from Grandstream with the specific release to generate your configuration files.
System Default Parameter s:
NOTE: This is an example file and should be used for reference only.
# SIP Default Generic Configuration File
#################################################### # Account 1 # # HT-286 / HT-486 / BT-100 supports Account 1 only # ####################################################
# SIP Server P47 = as.broadworks.net
# Outbound Proxy P48 = sbc.broadworks.net
# Use DNS SRV. 0 - no, 1 - yes. P103 = 1
# SIP Registration. 0 - no, 1 - yes P31 = 1
# Register Expiration (in minutes. default 1 hour, max 45 days) P32 = 60
# Send DTMF. 8 - in audio, 1 - via RTP, 2 - via SIP INFO # 11 - In Audio & RTP & SIP INFO, 9 - In Audio & RTP # 10 - IN Audio & SIP INFO, 3 - RTP & SIP INFO P73 = 1
# Enable Call Features. 0 - no, 1 – yes P191 = 0
# Special Feature. 102 – BroadSoft P198 = 102
#################################################### # Account 2 # # # ####################################################
# SIP Server P747 = as.broadworks.net
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# Outbound Proxy P748 = sbc.broadworks.net
# Use DNS SRV. 0 - no, 1 - yes. P702 = 1
# SIP Registration. 0 - no, 1 – yes P731 = 1
# Register Expiration (in minutes. default 1 hour, max 45 days) P732 = 60
# Send DTMF. 8 - in audio, 1 - via RTP, 2 - via SIP INFO # 11 - In Audio & RTP & SIP INFO, 9 - In Audio & RTP # 10 - IN Audio & SIP INFO, 3 - RTP & SIP INFO P773 = 1
# Enable Call Features. 0 - no, 1 – yes P751 = 0
# Special Feature. 102 – BroadSoft P767 = 102
Phone-Specific Parameters:
NOTE: This is an example file and should be used for reference only.
# SIP Device-specific Configuration File
#################################################### # Account 1 # # HT-286 / HT-486 / BT-100 supports Account 1 only # ####################################################
# SIP User ID P35 = 2405551111
# Authenticate ID P36 = 1111@as.mycompany.com
# Authenticate password P34 = welcome
# Display Name P3 = Claire Smith
#################################################### # Account 2 # # # ####################################################
# SIP User ID P735 =
# Authenticate ID P736 =
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# Authenticate Password P734 =
# Display Name P703 =
Group Template File: ATA-GroupTemplate.txt /BT100- GroupTemplate.tx t
NOTE: This is an example file and should be used for reference only.
#################################################### # SIP Default Generic Configuration Parameters # ####################################################
#################################################### # Account 1 # # HT-286 / HT-486 / BT-100 supports Account 1 only # ####################################################
# SIP Server P47 = as.broadworks.net
# Outbound Proxy P48 = sbc.broadworks.net
# Use DNS SRV. 0 - no, 1 - yes. P103 = 1
# SIP Registration. 0 - no, 1 - yes P31 = 1
# Register Expiration (in minutes. default 1 hour, max 45 days) P32 = 60
# Send DTMF. 8 - in audio, 1 - via RTP, 2 - via SIP INFO # 11 - In Audio & RTP & SIP INFO, 9 - In Audio & RTP # 10 - IN Audio & SIP INFO, 3 - RTP & SIP INFO P73 = 1
# Enable Call Features. 0 - no, 1 – yes P191 = 0
# Special Feature. 102 – BroadSoft P198 = 102
#################################################### # Account 2 # # # ####################################################
# SIP Server P747 = as.broadworks.net
# Outbound Proxy
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P748 = sbc.broadworks.net
# Use DNS SRV. 0 - no, 1 - yes. P702 = 1
# SIP Registration. 0 - no, 1 – yes P731 = 1
# Register Expiration (in minutes. default 1 hour, max 45 days) P732 = 60
# Send DTMF. 8 - in audio, 1 - via RTP, 2 - via SIP INFO # 11 - In Audio & RTP & SIP INFO, 9 - In Audio & RTP # 10 - IN Audio & SIP INFO, 3 - RTP & SIP INFO P773 = 1
# Enable Call Features. 0 - no, 1 – yes P751 = 0
# Special Feature. 102 – BroadSoft P767 = 102
#################################################### # SIP Device-specific Configuration Parameters # ####################################################
#################################################### # Account 1 # # HT-286 / HT-486 / BT-100 supports Account 1 only # ####################################################
# SIP User ID P35 =
# Authenticate ID P36 =
# Authenticate password P34 =
# Display Name (John Doe) P3 =
#################################################### # Account 2 # # # ####################################################
# SIP User ID P735 =
# Authenticate ID P736 =
# Authenticate Password P734 =
# Display Name (John Doe) P703 =
%BWLINEPORT-1%
%BWAUTHUSER-1%
%BWAUTHPASSWORD-1%
%BWCLID-1%
%BWLINEPORT-2%
%BWAUTHUSER-2%
%BWAUTHPASSWORD-2%
%BWCLID-2%
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Appendix B: BroadWorks Validation Package Test Items
The following table describes the item s tested in ea ch BroadWorks Validation Package.
BroadWorks Validation Package Items Supported
Basic Call Basic Call Origination / Termination
Call Failure Codes Session Audit Ringback Dial Plan Inband DTMF RFC 2833/Negotiation DTMF Relay Codec Renegotiation
BroadWorks Enhanced Services Basic CommPilot Call Manager Functions
Voice Messaging Audio MWI Voice Messaging Visual MWI Ring Splash Priority Alerting Priority Call Waiting Alternate Numbers Advanced Call Control Anonymous Call Remote Restart Call Park Retrieve – Answer with Hold
DUT Services – Call Control Call Waiting
Call Hold Blind Transfer Attended Transfer 3-Way Call Network Conference 3-Way Network Conference N-Way
DUT Services – Registration and Authentication
Authenticated Registration Maximum Registration Minimum Registration Rejected Registration Authenticated Origination Authenticated Re-INVITE Authenticated REFER BroadWorks Authentication
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BroadWorks Validation Package Items Supported
DUT Services - FAX FAX Passthrough
FAX T38 DUT Services – Busy Lamp Field Basic BLF Redundancy DNS
Registration Failover
Call Setup Failover
Mid-Call Failover SBC/ALG Registration
Call Origination
Call Termination Shared Call Appearance Line Seize
Line Lamp Management
Line Hold/Retrieve
Multiple Call Arrangement
SCA Bridging Feature Key Synchronization Feature Key Synchronization Video Integrated Video Phone
Video Services
Video Add-On TCP Basic
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References
[1] Grandstream Networks, Inc. 2007. HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-
[2] Grandstream Networks, Inc. 2007. Grandstream Configuration Tool and Templates.
[3] BroadSoft, Inc. 2006. BroadWorks Enhanced IP Phone Configuration Gu ide,
[4] BroadSoft, Inc. 2006. BroadWorks Device In ventory Guid e, Release 14.0. Availabl e
[5] BroadSoft, Inc. 2006. BroadWorks Redundancy Guide, Release 14.0. Available
100 User Manual. Download at:
http://www.grandstream.com/user_manuals/
AND GUI Interfaces:
http://www.grandstream.com/user_manuals/GUI/.
Available from
Release 14.0. Available from BroadSoft at
from BroadSoft at
from BroadSoft at
http://www.grandstream.com/configurationtool.html.
www.broadsoft.com/boulevard.
www.broadsoft.com/boulevard.
www.broadsoft.com/boulevard.
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