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GXP2200
Users Manual
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Grandstream Networks GXP2200 Users Manual

Grandstream Networks, Inc.
GXP2200 Enterprise Application Phone User Manual
Grandstream Networks, Inc.
www.grandstream.com
Index
GNU GPL INFORMATION...........................................................................9
CHANGE LOG...........................................................................................10
FIRMWARE VERSION 1.0.1.9 ............................................................................................................10
WELCOME ................................................................................................11
PRODUCT OVERVIEW.............................................................................12
FEATURE HIGHTLIGHTS.......................................................................... .........................................12
GXP2200 TECHNICAL SPECIFICATIONS.........................................................................................13
INSTALLATION .........................................................................................15
EQUIPMENT PACKAGING ........... .... .... .... ....... .... .... .... ... .... ........ ... .... .... .... ... .... ........ .... ... .... .... .... .......15
CONNECTING YOUR PHONE....................................................... ............ ............... ........... ........... .. ..15
GXP2200 EXTENSION BOARD..................................................... .....................................................16
SAFETY COMPLIANCES....................................................................................................................18
WARRANTY.........................................................................................................................................18
GETTING TO KNOW GXP2200................................................................19
USING THE TOUCHSCREEN........................................................ ............ ........... ............... ........... . ...19
IDLE SCREEN............................... ........ .... ... .... .... .... ....... .... .... .... ... .... .... ........ ... .... .... .... ... ...................20
SETTING UP HOME SCREEN.................................................................. ..................................20
ADDING IDLE SCREENS....................................................................... .....................................21
DELETING IDLE SCREENS............................................................... .........................................21
IDLE SCREEN ICONS............................................................................... ........ .... ... .... .... .... .......22
ONSCREEN KEYBOARD....................................................................................................................24
USING THE KEYPAD.................................................................. ........... ............... ........... ...................26
USING THE MESSAGE WAITING INDICATOR..................................................................................28
MANAGING STATUS BAR..................................................................................................................28
MAKING PHONE CALLS..........................................................................31
REGISTERING SIP ACCOUNTS ........................................................................................................31
HANDSET, SPEAKER AND HEADSET MODE...................................................................................32
MAKING A CALL............................................... .................................. ................................. ................32
DIRECT IP CALL.................................................................................................................................35
ANSWERING A CALL............................................................................. .................................. ...........36
GXP2200 USER MANUAL Page 1 of 131
CALL HOLD................................... ........ .... ... .... .... .... ....... .... .... .... ... .... .... ....... .... .... .... .... ......................39
CALL WAITING............................................................................... .... .... .... ... .... ........ .... ... ...................39
CALL TRANSFER................................................................ ............... ................... ............... . ..............40
5-WAY CONFERENCE........................................................................................................................41
VOICEMAIL（MESSAGE WAITING INDICATION） .................................... ......................................44
MUTE...................................................................................................................................................45
DND .....................................................................................................................................................45
CALL FORWARD................................................................................ .... .... .... ... .... ........ ... .... ...............45
GXP2200 APPLICA TIONS........................................................................48
CUSTOMIZING IDLE SCREENS........................................................................................................48
ADDING AN ITEM TO IDLE SCREEN .........................................................................................48
MOVING AN ITEM ON IDLE SCREEN........................................................................................49
REMOVING AN ITEM FROM IDLE SCREEN..............................................................................49
CHANGING IDLE SCREEN WALLPAPER ..................................................................................50
MANAGING APPS AND WIDGETS............................................. .............................. ..........................50
OPENING APPS.......................................................................... .............................. ...................51
SWITCHING TO RECENTLY USED APP........................................... ........... ........... ............... ....51
MANAGING APPS............................................................ ................... ...................... ............. ......52
MANAGING DOWNLOADS ..................................................................................................... ....54
PLA YING WITH APPS.........................................................................................................................54
BLACKLIST ........................................................................................................... .......................55
BROSWER...................................................................................................................................59
CALENDAR....................................................... ...........................................................................61
CALCULATOR..............................................................................................................................62
CALL HISTORY............................................................................................................................63
CLOCK .................................................. .......................................................................................65
CONTACTS .................................... ..............................................................................................67
EMAIL...........................................................................................................................................70
FILE MANAGER...........................................................................................................................72
GALLERY.....................................................................................................................................74
GS MARKET.................................................................................................................................75
IP LOCATION ...................................................................................... ... .... .... ........ ... .... ...............77
MEDIA PLAYER............................................................................................................................78
MESSAGE....................................................................................................................................84
MUSIC..........................................................................................................................................88
SEARCH.......................................................................................................................................89
CONNECTING TO NETWORK AND DEVICES........................................92
ETHERNET..........................................................................................................................................92
TURNING ETHERNET ON OR OFF............................................................................................92
GXP2200 USER MANUAL Page 2 of 131
CONFIGURING DHCP OR STATIC IP.........................................................................................92
WIFI......................................................................................................................................................92
TURNING WIFI ON OR OFF........................................................................................................92
ADDING WIFI NETWORKS............................................................ .............................................93
BLUETOOTH.......................................................................................................................................93
TURNING BLUETOOTH ON OR OFF................................................... .... ........ .... ... .... .... .... .......93
CHANGING BLUETOOTH DEVICE NAME.................................................................................94
PAIRING GXP2200 WITH A BLUETOOTH DEVICE....................................................................94
CONNECTING TO A BLUET OOTH DEVICE..................................................... ........... ........... ....94
SENDING AND RECEIVING FILES VIA BLUET OOTH........................................................ .... ...95
DISCONNECTING A BLUETOOTH DEVICE...............................................................................95
UNP AIRING A BLUETOOTH DEVICE .................................... ....................... .......................... ....95
EHS HEADSET....................................................................................................................................95
USB......................................................................................................................................................96
SD CARD.............................................................................................................................................96
GXP2200 WEB GUI SETTINGS................................................................97
ACCESSING GXP2200 WEB GUI ......................................................................................................97
DEFINITIONS......................................................................................................................................99
STATUS PAGE DEFINITIONS.............................................................................................................99
STATUS/ACCOUNT STATUS.......................................................................................................99
ST ATUS/NETWORK STATUS.................................................................... .... ....... .... .... .... .... .... ...99
STATUS/SYSTEM INFO...............................................................................................................99
ACCOUNT PAGE DEFINITIONS.........................................................................................................99
ACCOUNT/GENERAL SETTINGS...............................................................................................99
ACCOUNT/NETWORK SETTINGS .............................................................................................99
ACCOUNT/SIP SETTINGS...................................... .... .... .... ... .... ........ ... .... .... .... ... .... ........ .... .... ...99
ACCOUNT/CODEC SETTINGS...................................................................................................99
ACCOUNT/CALL SETTINGS.......................................................................................................99
ADVANCED SETTINGS PAGE DEFINATIONS........................................................ ..........................99
ADVANCED SETTING/GENERAL SETTINGS............................................................................99
ADVANCED SETTING/CALL FEATURES...................................................................................99
ADVANCED SETTING/TONE GENERATOR...............................................................................99
MAINTENANCE P A GE D EFINATION .............................................................................. .... .... .... ... ....99
MAINTENANCE/NETWORK SETTINGS...................................................................... .... .... .......99
MAINTENANCE/TIME SETTINGS...............................................................................................99
MAINTENANCE/WEB/SSH ACCESS..................................... ........................... ...................... ....99
MAINTENANCE/UPGRADE............................................................ .............................................99
MAINTENANCE/SYSLOG............................................................................................................99
MAINTENANCE/LOGCAT............................................................................................................99
MAINTENANCE/DEBUG..............................................................................................................99
GXP2200 USER MANUAL Page 3 of 131
MAINTENANCE/LANGUAGE ......................................................................................................99
MAINTENANCE/TR-069 ...................................................... ........................................................99
MAINTENANCE/DEVICE MANAGER..........................................................................................99
GXP2200 LCD SETTINGS........................................................................99
OPENING SETTINGS .......................................... .... .... ... .... .... ....... .... .... .... ... .... .... ........ ... .... .... ...........99
ACCOUNT PREFERENCE..................................................................................................................99
NETWORKS.................................................................... ....................................................................99
SOUND.............................................................................................................. ..................................99
DISPLAY..............................................................................................................................................99
SECURITY SETTINGS............................................................................... .........................................99
APPLICATIONS...................................................................................................................................99
LANGUAGE & KEYBOARD.................................................................................................................99
DATE & TIME.......................................................................................................................................99
ABOUT PHONE...................................................................................................................................99
ADVANCED SETTINGS......................................................................... .............................................99
UPGRADING AND PROVISIONING.........................................................99
UPGRADE AND PROVISIOING CONFIGURATION............................................. ..............................99
CONFIRM UPGRAGE TO START.......................................................................................................99
UPLOAD FIRMWARE LOCALLY.........................................................................................................99
UPGRADE VIA SD CARD ...................................................................................................................99
NO LOCAL FIRMWARE SERVERS....................................................................................................99
CONFIGURA TION FILE DOWNLOAD................................................... .... .... ... .... ........ ... .... .... .... ... ....99
FACTORY FUNCTIONS AND FACTORE RESET.....................................99
FACTORY FUNCTIONS................................................................................................... ...................99
RESTORE TO FACTORY DEFAULT VIA LCD MENU ........................................................................99
RESTORE TO FACTORY DEFAULT VIA THE WEB GUI ...................................................................99
EXPERIENCING THE GXP2200 APPLICATION PHONE.........................99
GXP2200 USER MANUAL Page 4 of 131
Table of Tables
GXP2200 User Manual
Table 1: GXP2200 TECHNICAL SPECIFICATIONS...................................................................................13
Table 2: GXP2200 EQUIPMENT PACKAGING ............................................................ ..............................15
Table 3: GXP2200 CONNECTORS................................................... ................................................. ........16
Table 4: GXP2200 EXTENSION BOARD PACKAGING.............................................................................16
Table 5: GXP2200 ONSCREEN ICONS.....................................................................................................22
Table 6: GXP2200 KEYPAD BUTTONS................................................................... ..................................27
Table 7: GXP2200 MWI LED STATUS........................................................................................................28
Ta ble of Figures
GXP2200 User manual
Figure 1: GXP2200 Front View............................................... ....................................................................12
Figure 2: GXP2200 Back View....................................................................................................................15
Figure 3: GXP2200 Back View with GXP2200 Extension Board............................................. ...................17
Figure 4: GXP2200 Default Main Screen....................................................................................................19
Figure 5: GXP2200 Onscreen Menu...........................................................................................................19
Figure 6: Set GXP2200 HOME Screen.......................................................................................................21
Figure 7: Delete GXP2200 Idle Screen.......................................................................................................22
Figure 8: GXP2200 Onscreen Keyboard - Chinese Input Method .............................................................25
Figure 9: GXP2200 Onscreen Keyboard - English Input Method...............................................................25
Figure 10: GXP2200 Onscreen Keyboard - Lowercase .............................................................................25
Figure 11: GX P2200 Onscreen Keyboard - Uppercase..................................... ... .... ........ ... .... .... .... .... .......25
Figure 12: GXP2200 Onscreen Keyboard - Number and Symbols............................................................26
Figure 13: GXP2200 Keyboard........................................................................................................ ...........27
Figure 14: GXP2200 Status Bar..................................................................................................................29
Figure 15: GXP2200 Status Bar - Notification.............................................................................................29
Figure 16: GXP2200 Status Bar - Process .................................................................................................30
Figure 17: GXP2200 Status Bar - System Settings ....................................................................................30
Figure 18: GXP2200 Account Registration Status......................................................................................31
Figure 19: GXP2200 Call Screen................................................................................................................32
Figure 20: GXP2200 Offhook Call Screen..................................................................................................33
Figure 21: GXP2200 Call History Screen - One Entry Selected.................................................................34
Figure 22: GXP2200 Contacts Screen........................................................................................................34
GXP2200 USER MANUAL Page 5 of 131
Figure 23: GXP2200 Messages Screen .....................................................................................................35
Figure 24: Single Incoming Call..................................................................................................................36
Figure 25: Multiple Incoming Calls....................................................................................................... .......37
Figure 26: Auto Answer Option in Web GUI................................................................................................38
Figure 27: Auto Answer Option in LCD.......................................................................................................38
Figure 28: Call On Hold............................................ ...................................................................................39
Figure 29: GXP2200 Multiple Calls Screen ................................................................................................39
Figure 30: Call Transfer - Blind Transfer.....................................................................................................40
Figure 31: Call Transfer - Attended Transfer...............................................................................................41
Figure 32: GXP2200 Conference Screen...................................................................................................42
Figure 33: Invite Party to Conference.........................................................................................................42
Figure 34: 3-way Conference Call Established...........................................................................................43
Figure 35: New Voicemail Notification ........................................................................................................44
Figure 36: Press Message Button to Retrieve Voicemail............................................................................44
Figure 37: GXP2200 DND...........................................................................................................................45
Figure 38: Call Forwarding on GXP2200 LCD............................................................................................46
Figure 39: Call Forwarding on GXP2200 Web GUI....................................................................................46
Figure 40: Call Forward - Unconditional .....................................................................................................47
Figure 41: Call Forward - Time Based........................................................................................................47
Figure 42: Call Forward - Busy/No Answer................................................ .................................................47
Figure 43: Add Item to Home Screen..........................................................................................................48
Figure 44: Set Wallpaper From Live Wallpapers .................................................................................... ....50
Figure 45: Move Clock App to Desktop.......................................................................................................51
Figure 46: Manage Application Screen.......................................................................................................52
Figure 47: Running Application Screen.......................................................................................................53
Figure 48: GXP2200 Downloads App........................................................ .................................. ...............54
Figure 49: GXP2200 Blacklist - Block History.............................................................................................55
Figure 50: GXP2200 Blacklist.....................................................................................................................56
Figure 51: Add Number to Blacklist.............................................................................................................56
Figure 52: Manually Add Number to Blacklist.............................................................................................57
Figure 53: Add Number From Contacts ......................................................................................................57
Figure 54: Add Number From Call Log.......................................................... ........ ... .... .... .... ... ...................58
Figure 55: Delete Entry From Blacklist ............................................................................................ ...........58
Figure 56: Delete Entry From Blacklist ............................................................................................ ...........59
Figure 57: GXP2200 Web Browser................................................. ............................................................60
Figure 58: GXP2200 Web Browser-Bookmarks................................................................... ......................60
Figure 59: View Calendar Events by Month................................................................................................61
Figure 60: View Calendar Events by Day.............................................. .....................................................61
Figure 61: GXP2200 Calendar Screen - Edit Event ..................................................... ....... .... .... .... .... ... ....62
Figure 62: GXP2200 Calculator - Basic Panel............................................................................................62
Figure 63: GXP2200 Calculator - Advanced Panel.....................................................................................63
GXP2200 USER MANUAL Page 6 of 131
Figure 64: GXP2200 Call History - All Calls................................................................................................64
Figure 65: GXP2200 Call History - Entry Details........................................................................................64
Figure 66: GXP2200 Call History - Entry Operations .................................................................................65
Figure 67: GXP2200 Clock Screen.................................................................................................. ...........66
Figure 68: GXP2200 Alarm Screen.............................................................................................................66
Figure 69: GXP2200 Contacts Screen........................................................................................................67
Figure 70: GXP2200 Contacts - New Contact ............................................................................................67
Figure 71: GXP2200 Contacts - Edit Contact .............................................................................................68
Figure 72: GXP2200 Contacts - Storage Status .........................................................................................69
Figure 73: GXP2200 Contacts - Import File................................................................................................69
Figure 74: GXP2200 Contacts - Export File................................ ................................................................70
Figure 75: GXP2200 Contacts - Download File............................................................ .... ... ........ .... .... .......70
Figure 76: GXP2200 Email Setup Wizard 1........................................... .... .... .... .... ....... .... .... ... .... .... ...........71
Figure 77: GXP2200 Email Setup Wizard 2........................................... .... .... .... .... ....... .... .... ... .... .... ...........71
Figure 78: GXP2200 Email Setup Wizard 3........................................... .... .... .... .... ....... .... .... ... .... .... ...........72
Figure 79: GXP2200 Email.........................................................................................................................72
Figure 80: GXP2200 Gallery.......................................................................................................................74
Figure 81: GXP2200 GS Market - Game................................ ....................................................................75
Figure 82: GXP2200 GS Market - Search App...........................................................................................76
Figure 83: GXP2200 GS Market - History...................................................................................................76
Figure 84: GXP2200 GS Market - Installed ................................................................................. ...............77
Figure 85: GXP2200 GS Market - Confirm Uninstall................................................................... ...............77
Figure 86: GXP2200 Location.....................................................................................................................78
Figure 87: GXP2200 Media Player.............................................................................................................79
Figure 88: GXP2200 Media Player - Scan..................................................................................................79
Figure 89: GXP2200 Media Player - Sort Music Files............................................................. .... .... .... .......80
Figure 90: GXP2200 Media Player - Edit Music Files.................................................................................80
Figure 91: GXP2200 Media Player - Music File Options............................................................................81
Figure 92: GXP2200 Media Player - Playing...................................................................................... ........81
Figure 93: GXP2200 Media Player - Lyrics.................................................................................................82
Figure 94: GXP2200 Media Player - Folder................................................................................................82
Figure 95: GXP2200 Media Player - Folder................................................................................................83
Figure 96: GXP2200 Media Player - PlayList.............................................................................................83
Figure 97: GXP2200 Media Player - Create New Playlist ..........................................................................84
Figure 98: GXP2200 Media Player - Playlist Options.................................................................................84
Figure 99: GXP2200 Message....................................................................................................................85
Figure 100: View Dialog............................................................................................................... ...............85
Figure 101: Message Options.....................................................................................................................86
Figure 102: GXP2200 Message - Send SMS.............................................................................................86
Figure 103: GXP2200 Message – SMS Draft List......................................................................................87
Figure 104: GXP2200 Message - Storage Status.......................................................................................87
GXP2200 USER MANUAL Page 7 of 131
Figure 105: GXP2200 Music - Now Playing................................................................................................88
Figure 106: GXP2200 Music - Now Playing: MENU Options.....................................................................89
Figure 107: GXP2200 Search - Search on Web........................................................... ..............................90
Figure 108: GXP2200 Search - Search on GXP2200 ................................................................................90
Figure 109: GXP2200 Search - Dial Number..............................................................................................91
Figure 1 10: GXP2200 Web GUI - Login......................................................................................................97
Figure 111: GXP2200 Main Screen - IP Address........................................................................................98
Figure 1 12: GXP2200 Upgrade Configuration via LCD..............................................................................99
Figure 113: Start GXP2200 Upgrade..........................................................................................................99
Figure 1 14: Upload GXP2200 Firmware via Web GUI................................................................................99
Figure 1 15: GXP2200 Firmware Uploading................................................................................. .... ...........99
Figure 1 16: GXP2200 Firmware Upload Done ......................................................... .... .... .... ... ........ .... .......99
Figure 1 17: GXP2200 LCD - Factory Reset................................................................................................99
Figure 1 18: GXP2200 LCD - Confirm Factory Reset..................................................................................99
Figure 1 19: GXP2200 Web GUI - Confirm Factory Reset ..........................................................................99
GXP2200 USER MANUAL Page 8 of 131
GNUGPLINFORMATION
GXP2200 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see th e GNU General Public License (GPL) for the exact terms and conditions of th e licen se .
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu_gpl
.
GXP2200 USER MANUAL Page 9 of 131
CHANGELOG
This section documents significant changes from previous versions of GXP2200 user manuals. Only major new features or major document updates a re listed here. Min or updates for corrections or editing are not documented here.
FIRMWAREVERSION1.0.1.9
• This is the initial version.
GXP2200 USER MANUAL Page 10 of 131
WELCOME
Thank you for purchasing Grandstream GXP2200 Enterprise Application Phone. GXP2200 represents the future of enterprise business telephones in modern Internet age. Featuring Android 2.3 and its vast number of 3rd party applications, a 480x272 capacitive touch screen TFT LCD, dual Gigabit network ports, integrated PoE and Bluetooth. The GXP2200 delivers superior HD audio quality, le ading edge telephony features, integration of rich Web content with access to the rapidly growing Android applications base and automated provisioning. Built with advanced security protection for privacy, this enterprise application phone also features broad interoperability with most 3rd party SIP based devices, IP PBX and major IMS platforms. The GXP2200 is an innovative smart desk phone loaded with tremendous value for Web-integrated business communications as well as unprecedented power for advanced custom business applications development and personalization. This unique product is distinguished in a special class of its own.
This user manual is designed to help you understand how to configure and manage the GXP2200 Enterprise Application Phone. Besides demonstrating how to install this unit with ease, this manual will explain how to fully utilize the phone’s voice calling features as well as explore all the built-in feature-rich applications.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power adaptor with the GXP2200 as it may cause damage to the prod ucts and void the manufacturer warranty.
This document is subject to change without notice. The latest electronic version of this user manual is available for download here:
http://www.grandstream.com/support
Reproduction or transmittal of the en tire or any part, in a ny form or by any means, e lectronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
GXP2200 USER MANUAL Page 11 of 131
PRODUCTOVERVIEW
FEATUREHIGHTLIGHTS
• 480x272 pixel capacitive touch screen TFT LCD;
• HD wideband audio, superb full-duplex hands-free speakerphone with advanced acoustic echo
cancellation and excellent double-talk performance;
• 6 lines with up to 6 SIP accounts, up to 5-way conference, phonebook with up t o 1000 contacts, call history with up to 500 records;
• Support Android 2.3 and the vast number of 3rd party Android applications (including Skype, Google Voice, Microsoft Lync Client, Youtube, Facebook, Twitter, Pandora, Angry Birds, and etc), advanced SDK toolkit for custom business application development and deployment control;
• Dual switched auto-sensing 10/100/1000Mbps network ports, PoE, Bluetooth, USB, SD, EHS (Electronic Hook-Switch) with Plantronics headsets, capability to connect/power up to 4 cascaded extension modules with LCD display (GXP2200 EXT);
• Automated provisioning using TR-069 or AES encrypted XML configuration file, TLS/SRTP/HTTPS for advanced security and privacy protection, LLDP, LDAP, IPv6.
Figure 1: GXP2200 Front View
GXP2200 USER MANUAL Page 12 of 131
GXP2200TECHNICALSPECIFICATIONS
Table 1: GXP2200 TECHNICAL SPECIFICATIONS
Protocols and Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, IPv6, TLS, SRTP
Network Interfaces Graphic Display Bluetooth Auxiliary Ports
Dual switched 10/100/1000Mbps ports with integrated PoE 480x272 capacitive touch screen TFT LCD Yes, integrated RJ9 headset jack (allowing EHS with Plantronics headsets), USB, SD, extension
module port
Feature Keys
10 function keys for MUTE, HOLD, PHONEBOOK, MESSAGE, HEADSET, TRANSFER, CONFERENCE, VOLUME, SPEAKER, SEND/REDIAL, 4 Android navigations control keys for HOME, MENU, SEARCH, BACK
Voice Codec Audio Codec Video Decoder Telephony Features
Support for G.711u/a, G.722 (wide-band), G.729A/B AAC, MP3, AMR, WAVE, MIDI, Vorbis H.264 BP/MP/HP, H.263/H.263+, MPEG4, up to 1080p resolution Hold, transfer (unconditional/no answer/busy), forward, call park/pickup, 5-way
conference, shared-call-appearance (SCA)/bridged-line-appearance (BLA), virtual BLF/speed-dial extensions, downloadable phone book (XML, LDAP, up to 1000 items), call waiting, call log (up to 500 records), boss-secretary virtual button, flexible dial plan, hot desking, personalized music ringtones, server redundancy and fail-over
Sample Applications
Skype, Google Voice, Microsoft LYNC, Web browser, Adobe Flash, Facebook, Twitter, Youtube, news/weather/stock, Internet Radio, Pandora, Last.fm, Yahoo Flickr, Photobucket, alarm clock, Google Calendar, PBX-in-phone, mobile phone data import/export via Bluetooth, and etc. API/SDK available for advanced custom application development
Applications Deployment
HD Audio Base Stand QoS Security
Allow various Android 2.3 compliant applications to be developed, downloaded and run in the embedded device with provisioning control
Yes, HD handset and speakerphone with support for wideband audio Yes, integrated stand with 2 adjustable angles Layer 2 (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS User and administrator level passwords, MD5 and MD5-sess based
authentication, 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS,
802.1x media access control
Multi-language
English, German, Italian, French, Spanish, Portuguese, Russian, Croatian,
GXP2200 USER MANUAL Page 13 of 131
Chinese, Korean, Japanese and etc
Upgrade and Provisioning
Power and Green Energy Efficiency
Physical
Temperature and Humidity
Package Content
Compliance
Firmware upgrade via TFTP/HTTP/HTTPS or local HTTP upload, mass provisioning using TR-069 or AES encrypted XML configuration file
Universal power adapter: Input: 100-240VAC 50-60Hz; Output: 12VDC, 1.5A (supplying power for up to 4 cascaded GXP2200EXT) Integrated Power-over-Ethernet (802.3af, class 0); Max po wer consumption 10W (power adapter, no GXP2200EXT), 12W (PoE, no GXP2200EXT), or 18W (power adapter only, with 4 cascaded GXP2200EXT)
Unit dimension: 188mm (W) x 210mm (H) x 85mm (D) (handset onhook) Unit weight: 0.86kg Package weight: 1.42kg
32-104 oF / 0-40 oC, 10-90% (non-condensing)
GXP2200 phone, handset with cord, universal po wer supply, network cable, quick start guide
FCC Part 15 (CFR 47) Class B; EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1; AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, RoHS; UL 60950 (power adapter)
GXP2200 USER MANUAL Page 14 of 131
EQUIPMENTPACKAGING
INSTALLATION
Table 2: GXP2200 EQUIPMENT PACKAGING
Main Case Handset Phone Cord Power Adaptor Ethernet Cable Phone Stand Quick Start Guide
Yes (1) Yes (1) Yes (1) Yes (1) Yes (1) Yes (1) Yes (1)
CONNECTINGYOURPHONE
EXT Connecting Slot
SD Card Slot
Phone Stand
EXT Port
USB Port
12V Power
Figure 2: GXP2200 Back View
GXP2200 USER MANUAL Page 15 of 131
Headset Port PC Port LAN Port
Handset Port
Table 3: GXP2200 CONNECTORS
SD Card Slot USB Port
SD Card Slot USB devices can be connected via the USB port. For example, you can connect a
USB flash drive to save captured pictures or use a USB keyboard or mouse for the web browser
Headset Port Handset Port PC Port LAN Port Power Jack EXT Port
RJ9 headset connector port (supporting EHS with Plantronics headset) RJ9 handset connector port 10/100Mbps RJ-45 po rt connecting to PC 10/100/1000Mbps RJ-45 port connecting to Ethernet 12V DC Power connector port RJ11 connector port to connect the GXP2200 Extension Board
To set up the GXP2200, follow the steps below:
1. Attach the phone stand to the back of the phone where there is a slot for the phone stand. Upper part and bottom part are available for two angels;
2. Connect the handset and main phone case with the phone cord;
3. Connect the LAN port of the phone to the RJ-45 socket of a hub/ switch or a router (LAN side of the router) using the Ethernet cable;
4. Connect the 12V DC output plug to the power jack on the ph one; plug the power adapter into an electrical outlet. If PoE switch is used in step 3, this step could be skipped;
5. The LCD will display the booting up screen. Before continuing, please wait for the main screen display to show up.
GXP2200EXTENSIONBOARD
The GXP2200 extension module is an ideal solution for the busy enterprise environment looking to add the ability to receive and dispatch calls efficiently. Each extension module has 20 programmable buttons, Left and Right buttons, supporting 40 Multiple Purpose Keys to be configured. GXP2200 supports up to 4 extension modules, adding 160 fully programmable phone extensions to the phone.
Table 4: GXP2200 EXTENSION BOARD PACKAGING
Extension Board Extension Board Stand RJ11-RJ11 Cable Connector Plate Screws
GXP2200 USER MANUAL Page 16 of 131
Yes (1) Yes (1) Yes (1) Yes (1) Yes (4)
Note:
The extension module is an additional accessory for the GXP2200 and is not included in the GXP2200 box.
To set up the GXP2200 Extension board with GXP2200, please follow the steps below:
1. On the back of GXP2200 and the extension board, there are slots for connector plate. Attach the connector plate between the slots for GXP2200 and the extension board;
2. Apply the screws provided and securely tighten them in (See Figure 3)
;
3. Connect the extension board to GXP2200 via the EXT port using the RJ11-RJ11 cable provided;
4. Install the phone stand on GXP2200 and extension board;
5. Power up the GXP2200. The GXP2200 extension board will show the booting up screen with version information and connecting status;
6. After successfully booting up, the extension board will stay in idle. Press and hold the Left butto n fo r 3 seconds to check the version informatio n and s ta tus.
Figure 3: GXP2200 Back View with GXP2200 Extension Board
GXP2200 USER MANUAL Page 17 of 131
The GXP2200 Extension board can be configured via the web GUI of GXP2200 connected. Lo gin the GXP2200's web GUI and configure Multiple Purpose Keys for Extension board 1/2/3/4 following the tags. After successfully configured, on the GXP2200 Extension board, press Left or Right button users could browse all the MPK's status in different pages.
SAFETYCOMPLIANCES
The GXP2200 phone complies with FCC/CE and various safety standard s. The GXP2200 power adapter is compliant with the UL standard. Use the universal power adapter provided with the GXP2200 package only. The manufacturer’s warranty does not cover damages to the phone caused b y unsupported power adapters.
WARRANTY
If the GXP2200 phone was purchased from a re seller, please contact the co mpany where th e phone was purchased for replacement, repair or refund. If the phone was purchased directly from Grandstream, contact the Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before the product is returned. Grandstream reserves the right to remedy warranty policy without prior notification.
Warning:
Use the power adapter provided with the phone. Do not use a different power adapter as this may damage the phone. This type of damage is not covere d un de r warranty.
GXP2200 USER MANUAL Page 18 of 131
GETTINGTOKNOWGXP2200
USINGTHETOUCHSCREEN
When the phone boots up in HOME screen, the LCD will display as below. A registered account is shown in Figure 4. Users might need register their own account to have the account status displayed.
The Status Bar shows time, connectivity, signal strength, notification information and etc.
Account information displays in this area. Up to 6 accounts can be registered and displayed.
Onscreen MENU icon. Tap to access settings and applications.
Figure 4: GXP2200 Default Main Screen
Tap the onscreen MENU icon, the settings and applications menu will be brought up as Figure 5 shows.
Figure 5: GXP2200 Onscreen Menu
GXP2200 USER MANUAL Page 19 of 131
To fully manipulate the GXP2200 capacitive touch screen, use your fingers operate the following on the GXP2200 icons, buttons, menu items, onscreen keyboard and etc.
• Tap To select items on the screen (e.g., setting options, apps); to press onscreen button s; to type letters and symbols using the onscreen keyboard.
• Touch and Hold Touch the item on the screen and hold it without lifting your finger from the screen till an action occurs. For example, touch and hold on a picture to bring up operation options.
• Drag Touch and hold an item for a few seconds first. Once the item has a red frame activated, or a move option shows up, keep your finger on the screen and move it until the target position is reached. Then lift your finger up to release.
• Slide Move your finger fast across the screen to slide. T o view different idle screens or menu pages, slide left or right; to view the status bar on top of the screen, place your finger on the bar and slide it down. If your finger stays on the screen for too long, the item may be selected and sliding won't occur.
• Pinch Place two fingers on the screen, then pinch them together (zoom ou t) or spread the m apart (zoom in) . This could be used in main screen, or apps like Browser and Gallery.
IDLESCREEN
SETTINGUPHOMESCREEN
By default, the HOME screen is the one with account registration status displayed. Users could change it by specifying the HOME screen as preferred. Follow the steps below to set up the HOME screen.
• GXP2200 is up and running on idle screen;
• Press the MENU button
screen and them pinch together. Then it will zoom out all the screens as Figure 6 shows.
• The screen with
selected in a red frame is the HOME screen. Others are shown with icon . Tap
and tap on "Edit" option. Or users could place two fingers on the
GXP2200 USER MANUAL Page 20 of 131
on the icon
to select the corresponding screen as the new HOME screen.
ADDINGIDLESCREENS
Figure 6: Set GXP2200 HOME Screen
By default, there are four idle screens. To add more screens, firstly pinch on the idle screen, or press the
MENU button
and then touch "Edit" option to bring up the display in Figure 6. Then tap on the icon
so one more idle screen will be added. To ad just the sequence for the idle screens to display, in
Figure 6, drag the screen and move to insert it before or after other screens.
DELETINGIDLESCREENS
The idle screens could be deleted. To delete, firstly remove the widgets on that screen by dragging the icon
to Recycle Bin
then touch "Edit" option to bring up the display as Figure 7 shows. Now tap on the icon
at the bottom. Then pinch on the idle screen , or press the MENU button and
for the screen
you would like to delete.
GXP2200 USER MANUAL Page 21 of 131
Figure 7: Delete GXP2200 Idle Screen
IDLESCREENICONS
The following table describes the icons used on the GXP2200 idle screen and MENU screen.
Table 5: GXP2200 ONSCREEN ICONS
Onscreen MENU icon. Displayed on the bottom of each idle screen.
Tap on it to access settings and all the installed applications.
HOME icon. Displayed on the bottom of onscreen Menu screen. Tap on it to go back to the HOME screen.
Screen indicator. Displayed on the bottom of each idle screen. Grey: the indicated screen is not the current displayed screen.
Screen indicator. Displayed on the bottom of each idle screen. Orange: the current displayed screen.
Account registered. Displayed on the default HOME screen.
Tap on it to make call via this account.
Account unregistered. Displayed on the default HOME screen.
GXP2200 USER MANUAL Page 22 of 131
Recycle Bin. Displayed when holding and dragging a widget on idle screen. Drag the widget to Recycle Bin to remove it from the idle screen.
2
1
3
Speaker. Displayed in status bar when speaker is being used.
Speaker silent. Displayed in status bar when speaker is turned off.
When it's on silent, the incoming call won't produce ring from phone's speaker.
Headset. Displayed in status bar when headset is being used.
Handset. Displayed in status bar when handset is off hook.
Call forward (Account 1). Displayed in status bar when call forward
is set up for account 1.
Call forward (Account 2). Displayed in status bar when call forward is set up for account 2.
Call forward (Account 3). Displayed in status bar when call forward is set up for account 3.
Call forward (Account 4). Displayed in status bar when call forward
4
is set up for account 4.
Call forward (Account 5). Displayed in status bar when call forward
5
is set up for account 5.
Call forward (Account 6). Displayed in status bar when call forward
6
is set up for account 6.
Alarm. Displayed in status bar when there is alarm set up.
DND. Displayed in status bar when DND is on.
Missed call. Displayed in status bar when there is missed call.
Mute. Displayed in status bar when the ongoing call is muted.
GXP2200 USER MANUAL Page 23 of 131
Network disconn ected. Display ed in st atus ba r when netw ork is no t connected.
Network connected. Displayed in status bar when network is connected.
SD Card inserte d. Displayed in status bar when SD card is inserted.
SD Card space full. Displayed in status bar when the inserted SD
card's space is full.
USB flash drive inserted. Displayed in status bar when USB flash drive is inserted.
USB flash drive space full. Displayed in status bar when the inserted USB flash drive's s pace is full.
Voicemail. Displayed in status bar when there is new voicemail.
Warning. Displayed in status bar for warning message.
Bluetooth. Displayed in status bar when Bluetooth is enabled.
Calendar event. Displayed in status bar when calendar has event
scheduled.
Playing. MediaPlayer is currently playing files.
Wi-Fi signal strength. Displayed in status bar when Wi-Fi is used.
ONSCREENKEYBOARD
The GXP2200 onscreen keyboard can be activated by tapping on an input field.
• English input method and Chinese input method
To switch input method to English when the current method is Chinese, tap on
GXP2200 USER MANUAL Page 24 of 131
(Figure 8).
Figure 8: GXP2200 Onscreen Keyboard - Chinese Input Method
To switch input method to Chinese when the current method is English, tap on
Figure 9: GXP2200 Onscreen Keyboard - English Input Method
• Lowercase and Uppercase
When using English input method, to switch between upper case and lowercase input, tap on
(Figure 10) or
(Figure 11).
(Figure 9).
Figure 10: GXP2200 Onscreen Keyboard - Lowercase
Figure 11: GXP2200 Onscreen Keyboard - Uppercase
GXP2200 USER MANUAL Page 25 of 131
• Number and symbols
To input number and symbols, on the following screens in Figure 12, tap on
and tap on
to go to another page for more symbols.
to switch the mode
Figure 12: GXP2200 Onscreen Keyboard - Number and Symbols
USINGTHEKEYPAD
The following figure shows the keypad on GXP2200.
GXP2200 USER MANUAL Page 26 of 131
Figure 13: GXP2200 Keyboard
Table 6: GXP2200 KEYPAD BUTTONS
Contacts. Press to view and edit contact information.
Search. Press to search. Home. Press to go back to Home screen; or press and hold it for about 3
seconds, Running Applications option will show. Menu. Press to view options for different screen or applications.
Back. Press to go back.
Hold. Press to put call on hold or resume the call.
Mute. Press to mute or unmute the call.
Headset. Press to switch to headset mode.
Message. Press to view voicemail messages.
GXP2200 USER MANUAL Page 27 of 131
Transfer. Press to transfer call.
Note:
To capture a screenshot, press the MENU the screenshot picture will be saved under FileManager->user_data->screenshot folder.
Conference. Press to conference call. Speaker.
Send. Volume.
an d SEARCH button at the same time. Then
USINGTHEMESSAGEWAITINGINDICAT OR
The GXP2200 message waiting indicator LED is on the top right corner of the device. It could notify the users with different messages and status of the phone. Please refer to the status description below. The
priority for the LED indicator is from high to low in the following table.
Table 7: GXP2200 MWI LED STATUS
Color LED Status Description
Fast Flashing Incoming call Solid Calling, Talking Slow Flashing Call on hold Flashing Missed call (s), New voicemail (s), New SIP Message (s) Solid High memory usage, Maximum message number OFF OFF Normal
MANAGINGSTA TUSBAR
The GXP2200 status bar is located on the top of the screen. Touch the bar and slowly drag it down to display the full status list.
GXP2200 USER MANUAL Page 28 of 131
Figure 14: GXP2200 Status Bar
Once the status bar is opened, users could view the notifications, process as well as system settings.
• Notification Users could tap on the notification message to open it and view the details. To remove all the notifications, tap on Clear button.
Figure 15: GXP2200 Status Bar - Notification
• Process Tap on Process tab then users could view all the runnin g processes on the GXP2200. Press on the
process to open it, or tap on
to close the process.
GXP2200 USER MANUAL Page 29 of 131
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