Grandstream Networks BT200 User Manual
Grandstream Networks, Inc.
BT–Series
BT200 Dual Ethernet Port SIP Phone
BT200 User Manual www.grandstream.com
Firmware Version 1.1.1.14 support@grandstream.com
TABLE OF CONTENTS
BT200 USER MANUAL
WELCOME ...................................................................................................................................................4
SAFETY COMPLIANCES .............................................................................................................................................4
WARRANTY ..............................................................................................................................................................4
CONNECTING YOUR PHONE..................................................................................................................... 5
EQUIPMENT PACKAGING...........................................................................................................................................5
CONNECT YOUR PHONE ............................................................................................................................................5
CONNECT YOUR PHONE TO THE VOIP NETWORK......................................................................................................6
PRODUCT OVERVIEW................................................................................................................................ 7
KEY FEATURES.........................................................................................................................................................7
HARDWARE FEATURES .............................................................................................................................................7
USING THE BT200 IP PHONE ....................................................................................................................9
GETTING FAMILIAR WITH THE LCD / LED ...............................................................................................................9
GETTING FAMILIAR WITH KEYPAD .........................................................................................................................10
MAKING AND ANSWERING PHONE CALLS ..........................................................................................12
HANDSET, SPEAKERPHONE AND HEADSET MODE...................................................................................................12
PLACING A TRADITIONAL PHONE CALL.................................................................................................................. 12
PLACING CALLS USING AN IP ADDRESS..................................................................................................................12
PLACING A DIRECT IP-IP CALL...............................................................................................................................12
Placing a Quick IP Call ...................................................................................................................................13
ANSWER AN INCOMING CALL .................................................................................................................................13
Call Hold..........................................................................................................................................................13
Call Waiting and Call Flashing........................................................................................................................13
Blind and Attended Call Transfer.....................................................................................................................14
3-way Conference.............................................................................................................................................14
Retrieving Messages.........................................................................................................................................14
Mute/Delete......................................................................................................................................................14
CALL FEATURES ...................................................................................................................................... 15
CONFIGURATION GUIDE ......................................................................................................................... 16
CONFIGURATION WITH KEYPAD .............................................................................................................................16
CONFIGURATION WITH WEB BROWSER ..................................................................................................................18
Access the Web Configuration Menu................................................................................................................18
END USER CONFIGURATION .................................................................................................................. 19
ADVANCED USER CONFIGURATION .....................................................................................................22
SAVING THE CONFIGURATION CHANGES ........................................................................................... 29
REBOOTING THE PHONE FROM REMOTE..................................................................................................................29
CONFIGURATION THROUGH CENTRAL PROVISIONING SERVER ...............................................................................30
FIRMWARE UPGRADE ............................................................................................................................. 31
UPGRADE THROUGH HTTP.....................................................................................................................................31
UPGRADE THROUGH TFTP .....................................................................................................................................31
RESTORE FACTORY DEFAULT SETTING.............................................................................................. 33
GLOSSARY OF TERMS ............................................................................................................................34
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TABLE OF FIGURES
BT200 USER MANUAL
F
IGURE 1: BT200 ILLUSTRATION .....................................................................................................................5
FIGURE 2: BT200 LCD ILLUSTRATION .............................................................................................................9
F
IGURE 3: BT200 KEYPAD ILLUSTRATION ......................................................................................................10
FIGURE 4: ADVANCED USER CONFIGURATION SCREENSHOT........................................................................... 22
F
IGURE 5: SAVE CONFIGURATION SCREENSHOT ............................................................................................ 29
TABLE OF TABLES
BT200 USER MANUAL
T
ABLE 1: BT200 CONNECTOR DEFINITIONS ..................................................................................................... 6
T
ABLE 2: TECHNICAL SOFTWARE FEATURES .................................................................................................... 8
TABLE 2: TECHNICAL HARDWARE SPECIFICATIONS...........................................................................................7
TABLE 4: LCD ICON DEFINITIONS ....................................................................................................................9
T
ABLE 5: KEYPAD BUTTON DEFINITIONS ........................................................................................................11
TABLE 6: CALL FEATURE DEFINITIONS ...........................................................................................................15
TABLE 7: CONFIGURATION MENU DEFINITIONS ............................................................................................... 16
T
ABLE 8: KEYPAD BUTTON DEFINITIONS ........................................................................................................20
TABLE 9: DEVICE STATUS DEFINITIONS ......................................................................................................... 22
T
ABLE 10: ADVANCED CONFIGURATION PAGE DEFINITIONS ............................................................................23
TABLE 11: INDIVIDUAL SETTINGS DEFINITIONS ............................................................................................... 26
GUI INTERFACES
BT200 USER MANUAL
http://www.grandstream.com/GUI/GUI_BT200.rar
1. SCREENSHOT OF CONFIGURATION LOGIN PAGE
CREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE
2. S
3. S
CREENSHOT OF STATUS CONFIGURATION PAGE
4. STATUS CONFIGURATION PAGE DEFINITIONS
CREENSHOT OF ADVANCED USER CONFIGURATION PAGE
5. S
6. S
CREENSHOT OF SIP ACCOUNT CONFIGURATION
7. SCREENSHOT OF SAVED CONFIGURATION CHANGES
CREENSHOT OF REBOOT PAGE
8. S
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WELCOME
Thank you for purchasing the Grandstream BT200 SIP phone. The BT200 is an affordable, next
generation SIP phone that features excellent audio quality and rich telephony features. The BT200
supports popular voice codecs and is designed for full SIP compatibility and interoperability with 3
SIP providers, thus enabling you to fully leverage the benefits of VoIP technology.
This manual will help you learn how to operate and manage your SIP phone and make the best use of its
many upgraded features including 3-way conferencing, full-duplex hands-free speakerphone, voicemail
with indicator, and custom ring tones. This phone is very easy to use and is designed to be a basic VoIP
solution for the home or office.
Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation
of this product in any way other than as detailed by this User Manual, could void your manufacturer
warranty.
SAFETY COMPLIANCES
The BT200 phone complies with FCC/CE and various safety standards. The BT200 power adaptor is
compliant with UL standard. Only use the universal power adapter provided with the BT– package. The
manufacturer’s warranty does not cover damages to the phone caused by unsupported power adaptors.
rd
party
WARRANTY
If you purchased your BT200 from a reseller, please contact the company where you purchased your
phone for replacement, repair or refund. If you purchased the product directly from Grandstream, contact
your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number
before you return the product. Grandstream reserves the right to remedy warranty policy without prior
notification.
Warning: Please do not use a different power adaptor with the BT200 as it may cause damage to the
products and void the manufacturer warranty.
• This document is contains links to Grandstream GUI Interfaces. Please download examples from
http://www.grandstream.com/user_manuals/GUI/GUI_BT200.rar for your reference.
• This document is subject to change without notice. The latest electronic version of this user manual
is available for download @:
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
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http://www.grandstream.com/user_manuals/BT-200_User_Manual.pdf
CONNECTING YOUR PHONE
r
Connecting your BT200 is easy. Before you begin, please verify the contents of the BT200 package.
EQUIPMENT PACKAGING
The BT200 phone package contains:
1. One BT200 Main Case
2. One Handset
3. One phone cord
4. One Universal Power Adapter
5. One Ethernet cable
CONNECT YOUR PHONE
Connecting your phone is simple. First, connect the handset to the handset port. Next, connect the
network port on the back of your phone to the Ethernet port on your router using the Ethernet cable
included in your package. Then connect your BT200 to your PC using the PC port. Lastly, connect your
power supply to your phone and wall outlet. Please ensure your BT200 has the latest firmware @
http://www.grandstream.com/y-firmware.html.
F
IGURE 1: BT200 ILLUSTRATION
PC Port
LAN Port
Powe
Headset
TABLE 1: BT200 CONNECTOR DEFINITIONS
POWER
LAN
PC
HEADSET
5V power port; Connect to your phone and the wall outlet
10/100 Mbps Switch LAN port to connect your phone to an Ethernet port.
10/100 Mbps Switch port to connect your phone to the PC.
2.5mm Headset port
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CONNECT YOUR PHONE TO THE VOIP NETWORK
Follow these steps to connect your phone to the VoIP network:
1. Ensure your phone is connected to the Internet and the power socket.
2. Wait 1 minute and press MENU.
3. Press Arrow down 1 time to see on display [2] IP Address
4. Press MENU again to see IP address on display
5. Enter this IP in Internet Explorer browser.
6. Login as administrator (password on default: admin)
a. Type your SIP ID numbers
b. Type your NAME used for Member Login
c. Type your PASSWORD used for Member Login
7. REBOOT the BT200 phone
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PRODUCT OVERVIEW
The BT200 SIP phone is designed to provide all the feature functionality of a traditional phone plus
advanced features like voicemail, 3-way conferencing, remote configuration, and dual 100 Mbps switched
or routed network ports. The BT200 is based on SIP Industry Standards and supports popular voice
codecs and is designed for full SIP compatibility and interoperability with 3
simple to use, configure and manage.
KEY FEATURES
• Interoperable & compatible with SIP platforms
• Two (2) 100 Mbps auto sensing Ethernet RJ45 ports (switched or routed)
• Full duplex speakerphone
• Standard voice features and functionality
• Advanced functionality
• Voicemail indicator with light
Lines Ethernet Ports DHCP Security
1 Line / 1 SIP
account
2 RJ45 (LAN)
(switched/routed)
Client/
Server
(pending)
SRTP,
TLS
Voice Mail
Indicator
Yes
rd
party SIP providers. It’s
Voice Codec
G.722, G.723,
G.711, G.729,
G.726, GSM,
iLBC
Remote
Configuration
TFTP/HTTP
HARDWARE FEATURES
• Headset with auto switch when in use
• 10/100 Mbps Full/Half Duplex Ethernet Switch with LAN and PC port,
• Auto detect Ethernet polarity - use either straight through or twist cable
• Message Waiting Indicator – RED LED
ABLE 2: TECHNICAL HARDWARE SPECIFICATIONS
T
LAN interface
Headset Jack
LED
Phone Case
Universal Switching
Power Adaptor
Dimension
Weight
Temperature
Humidity
2 x RJ45 10/100Mbps Ethernet Ports
2.5mm Headset port
1 LED in RED color
25-button keypad
12-digit caller ID LCD
Input: 100-240VAC 50-60 Hz
Output: +5VDC, 1200mA, UL certified
18cm (W) x 22cm (D) x 6.5cm (H)
0.9kg (2lbs)
40 - 130ºF | 5 – 45ºC
10% - 90%
(non-condensing)
Compliance
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FCC / CE / C-Tick
TABLE 3: TECHNICAL SOFTWARE FEATURES
Lines
Protocol Support(1)
Display
Feature Keys
Ethernet Ports
Device Management
Audio Features
Call Handling Features
Network and Provisioning
Advanced Server
Features
Security
1 direct number
IETF SIP (RFC 3261 and companion RFCs)
12-digit caller ID LCD
8 dedicated keys: Message Button, Hold, Transfer, Conference, Flash,
Speakerphone, Send, Mute/Del, 5 display/menu navigation keys
Dual 100 Mbps Ethernet LAN and PC ports (switched or routed)
Web interface or via secure (AES encrypted) central configuration file for mass
deployment
NAT-friendly remote software upgrade (via TFTP/HTTP) for deployed devices
including behind firewall/NAT
Support Layer 2 (802.1Q, VLAN, 802.1p) and Layer 3 QoS (ToS, DiffServ, MPLS)
Auto/manual provisioning system
Keypad & LCD
Full-duplex hands-free speakerphone
Advanced Digital Signal Processing (DSP)
Dynamic negotiation of codec and voice payload length
Support for G.723,1 (5.3K/6.3K), G.729A/B, G.711 µ/A, G.726, G.722 (wide-band),
GSM and iLBC codecs
In-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)
Silence Suppression, VAD (voice activity detection), CNG (comfort noise generation),
ANG (automatic gain control)
Adaptive jitter buffer control
Packet delay & loss concealment
Voice mail indicator with indicator, 3-way conferencing, Caller ID display or block,
Call waiting, transfer, hold, forward, flash, mute
Redial, call log, and volume control
Dial plans, off-hook auto dial, early dial, click-to-dial
TCP/UDP/IP, RTP/RTCP , HTTP, ARP/RARP, ICMP, DNS, DHCP, NTP, TFTP,
PPPoE protocols
Manual or dynamic host configuration protocol (DHCP) network setup
Support for IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS
RTP and NAT support traversal via STUN and external media proxy
Message waiting indication
Server redundancy – support for fail-over SIP server and DNS server
DIGEST authentication and encryption using MD5 and MD5-sess
SRTP and TLS (pending)
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USING THE BT200 IP PHONE
GETTING FAMILIAR WITH THE LCD / LED
BT200 has a numeric backlit LCD measuring 64mm x 24mm which displays icons to illustrate the mode(s)
of the phone. The LCD turns on with an incoming call. If voicemail is configured, there is also a RED LED
message indicator.
F
IGURE 2: BT200 LCD ILLUSTRATION
T
ABLE 4: LCD ICON DEFINITIONS
Icon LCD Icon Definitions
Connectivity Status / SIP Proxy/Server Icon:
Solid – connected to SIP Server/IP address received
Blinking – physical connection failed
Blank – SIP Proxy/Server not registered
Phone Status Icon:
OFF when the handset is on-hook
ON when the handset is off-hook
Speaker Phone Status Icon:
FLASH when phone rings or a call is pending
OFF when the speakerphone is off
ON when the speakerphone is on
Calls Forwarded Icon:
INDICATES calls are forwarded
Currently not implemented
Alarm Clock Icon:
Currently not implemented
RTP Encryption Icon:
Ensures data security
Currently not implemented
Keypad Lock Icon:
Locks the keypad
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Currently not implemented
Handset, Speakerphone and Ring Volume Icon:
Each icon appears next to the volume icon
To adjust volume, use the up/down button
AM
PM
Real-time Clock:
Synchronized to Internet time server
Time zone configurable via web browser
AM/PM indicator
Call Logs and IP Address Separator Icons:
01-10 for CALLED history (dialed number)
01-10 for CALLERS history (Incoming caller ID)
Numbers and Characters:
0 – 9, “* key” = └, “# key“= ┘
GETTING FAMILIAR WITH KEYPAD
The BT200 keypad is the same as a traditional phone, with additional feature functionality including
speaker, menu keys, LCD navigation keys, and advanced feature keys which include hold, transfer,
conference and flash.
F
IGURE 3: BT200 KEYPAD ILLUSTRATION
Navigation
Keys
Message
Button & LED
Menu and
Call Keys
Advanced
Feature
Buttons
Speaker, Send
& Mute/Del
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TABLE 5: KEYPAD BUTTON DEFINITIONS
Key Button Key Button Definitions
Use button to select next “Menu Item” when phone is in keypad configuration mode; Or
UP ↑
DOWN ↓
increase handset/speakerphone volume when phone is ACTIVE; Or increase ring volume
when phone is in IDLE mode
Use button to select previous “Menu Item” when phone is in keypad configure mode; Or
decrease handset/speakerphone volume when phone is ACTIVE; Or decrease ring volume
when is in IDLE mode
MENU
CALLED
CALLERS
MSG
HOLD
TRNF
CONF
FLASH
SPEAKER
SEND
MUTE/DEL
0 - 9, *, #
Enter keypad MENU mode when phone is in IDLE mode.
It is also the ENTER key once entering MENU
After off hook, press to display the dialed numbers. When number displayed, press the
SEND key can make call using that displayed number
After off hook, press to display the incoming Caller IDs. When number displayed, press the
SEND key can make call using that displayed number
Enter to retrieve (video) voice mails or other messages
Place ACTIVE call on hold
TRANSFER key: Transfer an ACTIVE call to another number
Press CONF button to connect Calling/Called party into conference
Flash to switch between two lines
Enable/Disable hands-free speaker mode
Press SEND to dial a new number or redial last number dialed. Press send button to send
a call immediately before “no key entry timeout” value expires
Mute an active call; or Delete a key entry
Also used to ‘REJECT’ incoming call.
Standard phone keypad; press # key to send call; * key for special needs
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MAKING AND ANSWERING PHONE CALLS
HANDSET, SPEAKERPHONE AND HEADSET MODE
The BT200 handset can be toggled between speaker mode (hands-free) or headset mode. To toggle
between the handset and speaker/headset, press the Hook Flash in the handset cradle or press the
SPEAKER button.
PLACING A TRADITIONAL PHONE CALL
There are four ways to place a call:
1. Use handset, headset or press SPEAKERPHONE button and dial.
2. Press the SEND button directly to redial last number. Last dialed number will be displayed on the
LCD as the number is dialed.
3. Browse the CALLED/CALLER history, select the number using the navigation keys and press
SEND button to place the call.
4. Use the menu key to browse the “CALLED/CALLERS” menu to scroll through the last 10
numbers dialed or received. Select number using the navigation keys and press SEND button to
place the call.
Examples:
• To dial another extension on the same proxy, such as 1008, pick up handset or press speaker, dial
1008 and then press SEND.
• To dial an outside number such as 626-666-7890, enter prefix if necessary and dial number and
press SEND. Check with your VoIP provider for more information about prefixes.
PLACING CALLS USING AN IP ADDRESS
Direct IP calling allows two parties using a BT200 and another VoIP device to talk with each other in an
ad hoc fashion without a SIP proxy. VoIP calls can be made between two phones if:
• both phone/VoIP device have public IP addresses, or
• both phone/VoIP device are on a same LAN/VPN using private or public IP addresses, or
• both phone/VoIP device can be connected through a router using public or private IP
addresses (with necessary port forwarding or DMZ)
PLACING A DIRECT IP-IP CALL
To place a direct IP to IP call, first off-hook, then press the “MENU” key, then enter a 12-digit target IP
address to make the call. If port is not default 5060, destination ports can be specified by using “*4”
(encoding for “:”) followed by the port number.
Examples:
• If the target IP address is 192.168.0.10, the dialing convention is MENU 192 168 000 010 followed
by pressing the “SEND” key or wait for seconds in the No Key Entry Timeout.
• If the target IP address/port is 192.168.1.20:5062, then the dialing convention is MENU_key
192168001020*45062 followed by the SEND key or wait for 4 seconds.
Grandstream Networks, Inc. BT200 User Manual Page 12 of 37
Firmware 1.1.1.14 Last Updated: 12/2006
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