Grandstream Networks BT200 User Manual 2
Grandstream Networks, Inc.
BT–Series
BT–200 Dual Ethernet Port SIP Phone
BT–200 User Manual www.grandstream.com
Firmware Version 1.1.1.14 support@grandstream.com
TABLE OF CONTENTS
BT–200 USER MANUAL
WELCOME....................................................................................................................................................4
CONNECTING YOUR PHONE..................................................................................................................... 5
EQUIPMENT PACKAGING .............................................................................................................................5
CONNECT YOUR PHONE..............................................................................................................................5
CONNECT YOUR PHONE TO THE VOIP NETWORK .........................................................................................5
SAFETY COMPLIANCES ...............................................................................................................................6
WARRANTY ................................................................................................................................................ 6
PRODUCT OVERVIEW ................................................................................................................................7
KEY FEATURES ..........................................................................................................................................7
HARDWARE FEATURES ...............................................................................................................................9
USING THE BT–200 IP PHONE ..................................................................................................................9
GETTING FAMILIAR WITH THE LCD / LED..................................................................................................... 9
GETTING FAMILIAR WITH KEYPAD .............................................................................................................. 11
MAKING AND ANSWERING PHONE CALLS .......................................................................................... 12
HANDSET, SPEAKERPHONE AND HEADSET MODE....................................................................................... 12
PLACING A TRADITIONAL PHONE CALL....................................................................................................... 12
PLACING CALLS USING AN IP ADDRESS ..................................................................................................... 12
PLACING A DIRECT IP-IP CALL..................................................................................................................13
Placing a Quick IP Call .....................................................................................................................13
ANSWER AN INCOMING CALL ..................................................................................................................... 13
Call Hold............................................................................................................................................13
Call Waiting and Call Flashing..........................................................................................................13
Blind and Attended Call Transfer......................................................................................................14
3-way Conference.............................................................................................................................14
Retrieving Messages ........................................................................................................................14
Mute/Delete.......................................................................................................................................14
CALL FEATURES ......................................................................................................................................15
CONFIGURATION GUIDE ......................................................................................................................... 16
CONFIGURATION WITH KEYPAD .................................................................................................................16
CONFIGURATION WITH WEB BROWSER ...................................................................................................... 18
Access the Web Configuration Menu ...............................................................................................18
END USER CONFIGURATION .................................................................................................................. 18
ADVANCED USER CONFIGURATION ..................................................................................................... 21
SAVING THE CONFIGURATION CHANGES............................................................................................ 28
REBOOTING THE PHONE FROM REMOTE ....................................................................................................29
CONFIGURATION THROUGH CENTRAL PROVISIONING SERVER .................................................................... 29
FIRMWARE UPGRADE .............................................................................................................................29
UPGRADE THROUGH HTTP.......................................................................................................................29
UPGRADE THROUGH TFTP ....................................................................................................................... 30
RESTORE FACTORY DEFAULT SETTING.............................................................................................. 31
GLOSSARY OF TERMS ............................................................................................................................32
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TABLE OF FIGURES
BT–200 USER MANUAL
FIGURE 1: BT–200 ILLUSTRATION ...................................................................................................................5
FIGURE 2: BT–200 LCD ILLUSTRATION ...........................................................................................................9
FIGURE 3: BT–200 KEYPAD ILLUSTRATION ....................................................................................................11
FIGURE 4: ADVANCED USER CONFIGURATION SCREENSHOT........................................................................... 21
FIGURE 5: SAVE CONFIGURATION SCREENSHOT ............................................................................................ 28
TABLE OF TABLES
BT–200 USER MANUAL
TABLE 1: BT–200 CONNECTOR DEFINITIONS ................................................................................................... 6
TABLE 2: TECHNICAL SOFTWARE FEATURES .................................................................................................... 8
TABLE 2: TECHNICAL HARDWARE SPECIFICATIONS...........................................................................................9
TABLE 4: LCD ICON DEFINITIONS ..................................................................................................................10
TABLE 5: KEYPAD BUTTON DEFINITIONS ......................................................................................................... 11
TABLE 6: CALL FEATURE DEFINITIONS ...........................................................................................................15
TABLE 7: CONFIGURATION MENU DEFINITIONS................................................................................................16
TABLE 8: KEYPAD BUTTON DEFINITIONS ......................................................................................................... 19
TABLE 9: DEVICE STATUS DEFINITIONS.......................................................................................................... 21
TABLE 10: ADVANCED CONFIGURATION PAGE DEFINITIONS ............................................................................22
TABLE 11: INDIVIDUAL SETTINGS DEFINITIONS ................................................................................................25
GUI INTERFACES
BT–200 USER’S MANUAL
http://www.grandstream.com/GUI/GUI_BT200.rar
1. SCREENSHOT OF CONFIGURATION LOGIN PAGE
CREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE
2. S
3. S
CREENSHOT OF STATUS CONFIGURATION PAGE
4. STATUS CONFIGURATION PAGE DEFINITIONS
5. SCREENSHOT OF ADVANCED USER CONFIGURATION PAGE
6. S
CREENSHOT OF SIP ACCOUNT CONFIGURATION
7. SCREENSHOT OF SAVED CONFIGURATION CHANGES
CREENSHOT OF REBOOT PAGE
8. S
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WELCOME
Thank you for purchasing the Grandstream BT–200 SIP phone. The BT–200 is an affordable, next
generation SIP phone that features excellent audio quality and rich telephony features. The BT–200
supports popular voice codecs and is designed for full SIP compatibility and interoperability with 3
SIP providers, thus enabling you to fully leverage the benefits of VoIP technology.
This manual will help you learn how to operate and manage your SIP phone and make the best use of its
many upgraded features including 3-way conferencing, full-duplex hands-free speakerphone, voicemail
with indicator, and custom ring tones. This phone is very easy to use and is designed to be a basic VoIP
solution for the home or office.
Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation
of this product in any way other than as detailed by this User Manual, could void your manufacturer
warranty.
• This document is contains links to Grandstream GUI Interfaces. Please download examples from
http://www.grandstream.com/user_manuals/GUI/GUI_BT200.rar for your reference.
• This document is subject to change without notice. The latest electronic version of this user manual
is available for download @:
• Reproduction or transmittal of the entire or any part, in any form or by any m eans, electronic or print,
for any purpose without the express written permission of Grandstream Networks, Inc. is not
permitted.
http://www.grandstream.com/user_manuals/BT-200.pdf
rd
party
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CONNECTING YOUR PHONE
r
Connecting your BT–200 is easy. Before you begin, please verify the contents of the BT–200 package.
EQUIPMENT PACKAGING
The BT–-200 phone package contains:
1. One BT–200 Main Case
2. One Handset
3. One phone cord
4. One Universal Power Adapter
5. One Ethernet cable
CONNECT YOUR PHONE
Connecting your phone is simple. First, connect the handset to the handset port. Next, connect the
network port on the back of your phone to the Ethernet port on your router using the Ethernet cable
included in your package. Then connect your BT–200 to your PC using the PC port. Lastly, connect your
power supply to your phone and wall outlet. Please ensure your BT-200 has the latest firmware @
http://www.grandstream.com/y-firmware.htm.
FIGURE 1: BT–200 ILLUSTRATION
PC Port
LAN Port
Powe
Headset
CONNECT YOUR PHONE TO THE VOIP NETWORK
Follow these steps to connect your phone to the VoIP network:
1. Ensure your phone is connected to the Internet and the power socket.
2. Wait 1 minute and press MENU.
3. Press Arrow down 1 time to see on display [2] IP Address
4. Press MENU again to see IP address on display
5. Enter this IP in Internet Explorer browser.
6. Login as administrator (password on default: admin)
a. Type your SIP ID numbers
b. Type your NAME used for Member Login
c. Type your PASSWORD used for Member Login
7. REBOOT the BT–200 phone
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TABLE 1: BT–200 CONNECTOR DEFINITIONS
POWER
LAN
PC
HEADSET
5V power port; Connect to your phone and the wall outlet
10/100 Mbps Switch LAN port to connect your phone to an Ethernet port.
10/100 Mbps Switch port to connect your phone to the PC.
2.5mm Headset port
SAFETY COMPLIANCES
The BT-200 phone complies with FCC/CE and various safety standards. The BT-200 power adaptor is
compliant with UL standard. Only use the universal power adapter provided with the BT– package. The
manufacturer’s warranty does not cover damages to the phone caused by unsupported power adaptors.
WARRANTY
If you purchased your BT–200 from a reseller, please contact the company where you purchased your
phone for replacement, repair or refund. If you purchased the product directly from Grandstream, contact
your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number
before you return the product. Grandstream reserves the right to remedy warranty policy without prior
notification.
Warning: Please do not use a different power adaptor with the BT-200 as it may cause damage to the
products and void the manufacturer warranty.
Grandstream reserves the right to remedy warranty policy without prior notification.
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PRODUCT OVERVIEW
The BT–200 SIP phone is designed to provide all the feature functionality of a traditional phone plus
advanced features like voicemail, 3-way conferencing, remote configuration, and dual 100 Mbps switched
or routed network ports. The BT–200 is based on SIP Industry Standards and supports popular voice
codecs and is designed for full SIP compatibility and interoperability with 3
simple to use, configure and manage.
KEY FEATURES
• Interoperable & compatible with SIP platforms
• Two (2) 100 Mbps auto sensing Ethernet RJ45 ports (switched or routed)
• Full duplex speakerphone
• Standard voice features and functionality
• Advanced functionality
• Voicemail indicator with light
Lines Ethernet Ports DHCP Security
1 Line / 1 SIP
account
2 RJ45 (LAN)
(switched/routed)
Client/
Server
(pending)
SRTP,
TLS
Voice Mail
Indicator
Yes
rd
party SIP providers. It’s
Voice Codec
G.722, G.723,
G.711, G.729,
G.726, GSM,
iLBC
Remote
Configuration
TFTP/HTTP
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TABLE 2: TECHNICAL SOFTWARE FEATURES
Feature Software
Lines
Protocol Support(1)
Display
Feature Keys
Ethernet Ports
Device Management
Audio Features
Call Handling Features
Network and
Provisioning
Features
Security
1 direct number
IETF SIP (RFC 3261 and companion RFCs)
12-digit caller ID LCD
8 dedicated keys: Message Button, Hold, Transfer, Conference, Flash,
Speakerphone, Send, Mute/Del, 5 display/menu navigation keys
Dual 100 Mbps Ethernet LAN and PC ports (switched or routed)
Web interface or via secure (AES encrypted) central configuration file for
mass deployment
NAT-friendly remote software upgrade (via TFTP/HTTP) for deployed
devices including behind firewall/NAT
Support Layer 2 (802.1Q, VLAN, 802.1p) and Layer 3 QoS (ToS, DiffServ,
MPLS)
Auto/manual provisioning system
Keypad & LCD
Full-duplex hands-free speakerphone
Advanced Digital Signal Processing (DSP)
Dynamic negotiation of codec and voice payload length
Support for G.723,1 (5.3K/6.3K), G.729A/B, G.711 µ/A, G.726, G.722 (wideband), GSM and iLBC codecs
In-band and out-of-band DTMF (in audio, RFC2833, SIP INFO)
Silence Suppression, VAD (voice activity detection), CNG (comfort noise
generation), ANG (automatic gain control)
Adaptive jitter buffer control
Packet delay & loss concealment
Voice mail indicator with indicator, 3-way conferencing, Caller ID display or
block, Call waiting, transfer, hold, forward, flash, mute
Redial, call log, and volume control
Dial plans, off-hook auto dial, early dial, click-to-dial
TCP/UDP/IP, RTP/RTCP , HTTP, ARP/RARP, ICMP, DNS, DHCP, NTP,
TFTP, PPPoE protocols
Manual or dynamic host configuration protocol (DHCP) network setup
Support for IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS
RTP and NAT support traversal via STUN and external media proxy
Message waiting indication Advanced Server
Server redundancy – support for fail-over SIP server and DNS server
DIGEST authentication and encryption using MD5 and MD5-sess
SRTP and TLS (pending)
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HARDWARE FEATURES
• Headset with auto switch when in use
• 10/100 Mbps Full/Half Duplex Ethernet Switch with LAN and PC port,
• Auto detect Ethernet polarity - use either straight through or twist cable
• Message Waiting Indicator – RED LED
ABLE 2: TECHNICAL HARDWARE SPECIFICATIONS
T
LAN interface
Headset Jack
LED
Phone Case
Universal Switching
Power Adaptor
Dimension
Weight
Temperature
Humidity
Compliance
2 x RJ45 10/100Mbps Ethernet Ports
2.5mm Headset port
1 LED in RED color
25-button keypad
12-digit caller ID LCD
Input: 100-240VAC 50-60 Hz
Output: +5VDC, 1200mA, UL certified
18cm (W) x 22cm (D) x 6.5cm (H)
0.9kg (2lbs)
40 - 130ºF | 5 – 45ºC
10% - 90%
(non-condensing)
FCC / CE / C-Tick
USING THE BT–200 IP PHONE
GETTING FAMILIAR WITH THE LCD / LED
BT–200 has a numeric backlit LCD measuring 64mm x 24mm which displays icons to illustrate the
mode(s) of the phone. The LCD turns on with an incoming call. If voicemail is configured, there is also a
RED LED message indicator.
F
IGURE 2: BT–200 LCD ILLUSTRATION
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TABLE 4: LCD ICON DEFINITIONS
Icon LCD Icon Definitions
Connectivity Status / SIP Proxy/Server Icon:
Solid – connected to SIP Server/IP address received
Blinking – physical connection failed
Blank – SIP Proxy/Server not registered
Phone Status Icon:
OFF when the handset is on-hook
ON when the handset is off-hook
Speaker Phone Status Icon:
FLASH when phone rings or a call is pending
OFF when the speakerphone is off
ON when the speakerphone is on
Calls Forwarded Icon:
INDICATES calls are forwarded
Currently not implemented
Alarm Clock Icon:
Currently not implemented
RTP Encryption Icon:
Ensures data security
Currently not implemented
Keypad Lock Icon:
Locks the keypad
Currently not implemented
Handset, Speakerphone and Ring Volume Icon:
Each icon appears next to the volume icon
AM
PM
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To adjust volume, use the up/down button
Real-time Clock:
Synchronized to Internet time server
Time zone configurable via web browser
AM/PM indicator
Call Logs and IP Address Separator Icons:
01-10 for CALLED history (dialed number)
01-10 for CALLERS history (Incoming caller ID)
Numbers and Characters:
0 – 9, “* key” = └, “# key“= ┘
GETTING FAMILIAR WITH KEYPAD
The BT–200 keypad is the same as a traditional phone, with additional feature functionality including
speaker, menu keys, LCD navigation keys, and advanced feature keys which include hold, transfer,
conference and flash.
F
IGURE 3: BT–200 KEYPAD ILLUSTRATION
ABLE 5: KEYPAD BUTTON DEFINITIONS
T
Key Button Key Button Definitions
Use button to select next “Menu Item” when phone is in keypad configuration mode; Or
UP ↑
increase handset/speakerphone volume when phone is ACTIVE; Or increase ring volume
when phone is in IDLE mode
Navigation
Keys
Message
Button & LED
Menu and
Call Keys
Advanced
Feature
Buttons
Speaker, Send
& Mute/Del
Use button to select previous “Menu Item” when phone is in keypad configure mode; Or
DOWN ↓
MENU
CALLED
CALLERS
MSG
HOLD
TRNF
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decrease handset/speakerphone volume when phone is ACTIVE; Or decrease ring volume
when is in IDLE mode
Enter keypad MENU mode when phone is in IDLE mode.
It is also the ENTER key once entering MENU
After off hook, press to display the dialed numbers. When number displayed, press the
SEND key can make call using that displayed number
After off hook, press to display the incoming Caller IDs. When number displayed, press the
SEND key can make call using that displayed number
Enter to retrieve (video) voice mails or other messages
Place ACTIVE call on hold
TRANSFER key: Transfer an ACTIVE call to another number
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