Grandstream HT818 Service Manual
Grandstream Networks, Inc.
HT818
Analog Telephone Adaptor
User Guide
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HT818 User Guide
Version 1.0.8.7
COPYRIGHT
©2018 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this user manual is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with your devices as it may cause damage to the products and
void the manufacturer warranty.
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HT818 User Guide
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GNU GPL INFORMATION
The firmware for the HT818 contains third-party software licensed under the GNU General Public License
(GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General
Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download
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HT818 User Guide
Version 1.0.8.7
Table of Content
DOCUMENT PURPOSE ................................................................................................. 7
CHANGE LOG ................................................................................................................ 8
Firmware Version 1.0.8.7 ....................................................................................................................... 8
Firmware Version 1.0.5.18 ..................................................................................................................... 8
Firmware Version 1.0.0.5 ....................................................................................................................... 8
GUI INTERFACE EXAMPLES ........................................................................................ 9
WELCOME ................................................................................................................... 10
PRODUCT OVERVIEW ................................................................................................ 11
Feature Highlights ................................................................................................................................ 11
HT818 Technical Specifications ........................................................................................................... 12
GETTING STARTED ..................................................................................................... 13
Equipment Packaging .......................................................................................................................... 13
HT818 Ports Description ...................................................................................................................... 13
Connecting HT818 ............................................................................................................................... 14
Scenario 1: Connecting the HT818 using WAN Port .................................................................... 14
Scenario 2: Connecting the HT818 using LAN Port ..................................................................... 14
HT818 LEDs Pattern ............................................................................................................................ 15
CONFIGURATION GUIDE ............................................................................................ 17
Obtain HT818 IP Address via Connected Analogue Phone ................................................................ 17
Understanding HT818 Interactive Voice Prompt Response Menu ...................................................... 17
Configuration via Web Browser ........................................................................................................... 19
Accessing the Web UI .................................................................................................................. 19
Web UI Access Level Management .............................................................................................. 20
Saving the Configuration Changes ............................................................................................... 20
Changing Admin Level Password ................................................................................................. 20
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HT818 User Guide
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Changing User Level Password ................................................................................................... 21
Changing HTTP Web Port ............................................................................................................ 21
Configuring HT818 through Voice Prompts ......................................................................................... 21
Register a SIP Account ........................................................................................................................ 23
Rebooting HT818 from Remote ........................................................................................................... 25
CALL FEATURES ......................................................................................................... 26
CALL OPERATIONS .................................................................................................... 28
Placing a Phone Call............................................................................................................................ 28
Direct IP Calls ...................................................................................................................................... 28
Call Hold .............................................................................................................................................. 29
Call Waiting .......................................................................................................................................... 29
Call Transfer ......................................................................................................................................... 29
Blind Transfer ................................................................................................................................ 29
Attended Transfer ......................................................................................................................... 29
3-Way conferencing ............................................................................................................................. 30
Call Return ........................................................................................................................................... 30
Voice Mail ............................................................................................................................................. 30
VM Notification .............................................................................................................................. 30
Accessing VM ............................................................................................................................... 31
NAT Settings ................................................................................................................ 32
DTMF Methods ............................................................................................................ 33
Preferred Vocoder (Codec) .................................................................................................................. 33
UPGRADING AND PROVISIONING ............................................................................ 34
Firmware Upgrade procedure .............................................................................................................. 34
Upgrading via Local Directory .............................................................................................................. 35
Upgrading via Local TFTP/HTTP Servers ........................................................................................... 35
Firmware and Configuration File Prefix and Postfix ............................................................................ 35
Managing Firmware and Configuration File Download ........................................................................ 36
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Configuration File Download ................................................................................................................ 36
RESTORE FACTORY DEFAULT SETTINGS ............................................................... 37
Using the Reset Button ........................................................................................................................ 37
Using the IVR Command ..................................................................................................................... 37
Reset from Web Interface (Reset Type) .............................................................................................. 38
EXPERIENCING HT818 ............................................................................................... 39
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HT818 User Guide
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Table of Tables
Table 1: HT818 Features at a Glance ......................................................................................................... 11
Table 2: HT818 Technical Specifications .................................................................................................... 12
Table 3: Definition of the HT818 Connectors .............................................................................................. 14
Table 4: HT818 LEDs Pattern Description .................................................................................................. 15
Table 5: Voice Prompt Menu ....................................................................................................................... 17
Table 6: HT818 Call Features ..................................................................................................................... 26
Table 7: MAC Address Key Mapping .......................................................................................................... 37
Table of Figures
Figure 1: HT818 Package Contents ............................................................................................................ 13
Figure 2: HT818 Back Panel ....................................................................................................................... 13
Figure 3: Connecting the HT818 ................................................................................................................. 15
Figure 4: HT818 LEDs Pattern .................................................................................................................... 15
Figure 5: Admin Level Password ................................................................................................................ 20
Figure 6: User Level Password ................................................................................................................... 21
Figure 7: Web HTTP Port ............................................................................................................................ 21
Figure 8: SIP Profiles Settings .................................................................................................................... 24
Figure 9: SIP Accounts settings .................................................................................................................. 24
Figure 10: Accounts Status ......................................................................................................................... 25
Figure 11: Firmware Upgrade Page ............................................................................................................ 34
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HT818 User Guide
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DOCUMENT PURPOSE
This document describes the basic concept and tasks necessary to use and configure your HT818. It covers
also the topic of connecting and configuring the HT818, making basic operations and the call features.
Please visit http://www.grandstream.com/support to download the latest “HT818 Administration Guide” to
have more visibility about the configurable settings of your Handy Tone.
This guide covers following topics:
• Product overview
• Getting started
• Configuration guide
• Call features.
• Call operations
• Upgrade and provisioning
• Restore factory default settings
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HT818 User Guide
Version 1.0.8.7
CHANGE LOG
This section documents significant changes from previous versions of admin guide for HT818. Only major
new features or major document updates are listed here. Minor updates for corrections or editing are not
documented here.
Firmware Version 1.0.8.7
• No major changes
Firmware Version 1.0.5.18
• No major changes
Firmware Version 1.0.0.5
• This is the initial version for HT818
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HT818 User Guide
Version 1.0.8.7
GUI INTERFACE EXAMPLES
http://www.grandstream.com/sites/default/files/Resources/HT818_web_gui.zip
1. Screenshot of Login Page
2. Screenshots of Status Page
3. Screenshots of Basic Settings Page
4. Screenshots of Advanced Settings Page
5. Screenshots of Profile Page
6. Screenshots of FXS Ports Page
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HT818 User Guide
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WELCOME
The HT818 analog telephone adapter provide transparent connectivity for analog phones and faxes to the
world of internet voice. Connecting to any analog phone, fax or PBX, the HT818 is an effective and flexible
solution for accessing internet-based telephone services and corporate intranet systems across established
LAN and internet connections. This Grandstream Handy Tones are a new addition to the popular Handy
Tone ATA product family. This manual will help you to learn how to operate and manage your HT818 analog
telephone adaptor and make the best use of their many upgraded features including simple and quick
installation, 3- way conferencing, direct IP-IP Calling, and new provisioning support among other features.
The HT818 is very easy to manage and configure, and it is specifically designed to be an easy to use and
affordable VoIP solution for both the residential user and the teleworker.
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HT818 User Guide
Version 1.0.8.7
PRODUCT OVERVIEW
The HT818 is an 8 ports analog telephone adapter (ATA) that allow users to create a high-quality and
manageable IP telephony solution for residential and office environments. Their ultra-compact size, voice
quality, advanced VoIP functionality, security protection and auto provisioning options enables users to take
advantage of VoIP on analog phones and enables service providers to offer high quality IP service. The
HT818 is an ideal ATA for individual use and for large scale commercial IP voice deployments since it
permits small and medium businesses to create integrated IP and PSTN telephony systems that efficiently
manage communication costs. HT818’s inclusion of an integrated NAT router and dual 10/100/1000Mbps
Ethernet WAN and LAN ports enables a shared broadband connection between multiple Ethernet devices
as well as the extension of VoIP services to analog phones.
Feature Highlights
The following table contains the major features of the HT818:
Table 1: HT818 Features at a Glance
HT818
• Support dual 10/100/1000Mbps Ethernet port, 2 SIP profiles through 8
FXS ports
• Support 3-way voice conferencing.
• Support wide range of caller ID formats.
• Support advanced telephony features, including call transfer, call
forward, call-waiting, do not disturb, message waiting indication, multi-
language prompts, flexible dial plan and more.
• Support T.38 Fax for creating Fax-over-IP.
• TLS and SRTP security encryption technology to protect calls and
accounts.
• Automated provisioning options include TR-069 and XML Config files.
• Failover SIP server automatically switches to secondary server if main
server loses connection.
• Use with Grandstream’s UCM series of IP PBXs for Zero Configuration
provisioning.
• Strong AES encryption with security certificate per unit
• GR-909 Line Testing Functionalities.
• Exceptional voice quality with wide-band HD codec
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