Grandstream HT-502 User Manual
Grandstream Networks, Inc.
HT– 502
Dual FXS Port
Analog Telephone Adaptor
HT–502 User Manual www.grandstream.com
Firmware Version 1.0.0.39 support@grandstream.com
TABLE OF CONTENTS
HT–502 User Manual
WELCOME....................................................................................................................................................4
AFETY COMPLIANCES.................................................................................................................................4
S
W
ARRANTY............................................................................ ......................................................................4
CONFIGURE YOUR HT–502 .............................................. ... .... .... .... ... ........ .... ... .... .... .... .... ... .....................5
E
QUIPMENT PACKAGING...............................................................................................................................5
ONNECT YOUR ATA ..................................................................................................................................5
C
C
ONFIGURE YOUR ATA ...............................................................................................................................6
Five easy steps to Configure the HT–502.............................................................................................6
PRODUCT OVERVIEW................................................................................................................................7
K
EY FEATURES............................................................................................................................................7
BASIC OPERATIONS.................................................................... ..............................................................9
ECOMING FAMILIAR WITH THE VOICE PROMPTS...........................................................................................9
B
LACING A PHONE CALL.............................................................................................................................10
P
Phone or Extension Numbers............................................................................................... ...............10
Direct IP Calls......................................................................................................................................11
C
ALL HOLD............................................................................ ....................................................................11
C
ALL WAITING ...........................................................................................................................................11
C
ALL TRANSFER .................................................................................................................. ......................12
3-W
AY CONFERENCING .............................................................................................................................12
CALL FEATURES......................................................................................................................................13
ENDING AND RECEIVING FAX....................................................................................................................14
S
CONFIGURATION GUIDE .........................................................................................................................14
ONFIGURING THE HT–502 VIA VOICE PROMPTS.......................................................................................14
C
DHCP Mode.........................................................................................................................................14
STATIC IP Mode............. .... .... ... .... .... .... .... ....... .... .... .... ... .... .... .... ... .... .... .... ....... .... .... ... .... ...................14
Firmware Server IP Address............................................................................................. ...................14
Configuration Server IP Address.........................................................................................................14
Upgrade Protocol.................................................................................................................. ...............14
Firmware Upgrade Mode............................................................. ... .... .... .... ... ........ .... .... ... .... ...............14
WAN Port Web Access.............................. ..........................................................................................14
C
ONFIGURING THE HT–502 USING THE WEB BROWSER....................................... ......................................15
Access the Web Configuration Menu................................... ...............................................................15
E
ND USER CONFIGURATION........................................................... ............................................. ...............16
MPORTANT SETTINGS................................................................................................................................16
I
NAT Settings............... .... .... .... .... ....... .... .... ... .... .... .... ... .... ........ ... .... .... .... .... .... ... .... ........ ......................16
DTMF Methods....................................................................................................................................17
Preferred VOCODER (Codec)........... .... .... ... ........ .... .... ... .... .... .... ... .... .... .... ... .... .... .... .... ... .... ...............17
A
DVANCED USER CONFIGURATION ........................................................................... ..................................21
S
AVING THE CONFIGURATION CHANGES .....................................................................................................27
R
EBOOTING THE HT–502 FROM REMOTE ...................................................................................................27
C
ONFIGURATION THROUGH A CENTRAL SERVER..........................................................................................28
GAPS
– GRANDSTREAM AUTOMATED PROVISIONING SYSTEM.....................................................................28
SOFTWARE UPGRADE.............................................................................................................................29
IRMWARE UPGRADE THROUGH TFTP/HTTP.............................................................................................29
F
C
ONFIGURATION FILE DOWNLOAD..............................................................................................................30
F
IRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX........................................................................30
M
ANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD .....................................................................30
RESTORE FACTORY DEFAULT SETTING..............................................................................................31
ESET VIA THE RESET BUTTON..................................................................................................................31
R
R
ESET VIA IVR..........................................................................................................................................31
GLOSSARY OF TERMS ............................................................................................................................32
Grandstream Networks, Inc. HT-502 User Manual Page 2 of 35
Firmware 1.0.0.39 Last Updated: 03/2007
TABLE OF FIGURES
HT–502 U
SER MANUAL
F
IGURE 1: CONNECTING THE HT–502 .............................................................................................................5
IGURE 2: CONFIGURING THE HT–502............................................................................................................6
F
IGURE 3: SCREENSHOT OF CONFIGURATION LOG IN PAGE ............................................................................16
F
IGURE 4: SCREENSHOT OF SAVE CONFIGURATION PAGE............... ................................................................27
F
T
ABLE OF TABLES
HT–502
USER MANUAL
ABLE 1: DEFINITIONS OF THE HT–502 CONNECTORS .......................................................................................5
T
ABLE 2: DEFINITIONS OF THE HT–502 LEDS....................................................................................................6
T
T
ABLE3: HT–502 TECHNICAL SPECIFICATIONS ..................................................................................................8
T
ABLE 4: HT–502 HARDWARE SPECIFICATIONS.................................................................................................9
T
ABLE 5: HT–502 IVR MENU DEFINITIONS........................................................................................................9
T
ABLE 6: HT–502 CALL FEATURE DEFINITIONS ...............................................................................................13
T
ABLE 7: HT–502 BASIC CONFIGURATION SETTINGS DEFINITIONS ...................................................................18
ABLE 8: HT–502 DEVICE STATUS PAGE DEFINITIONS.....................................................................................21
T
T
ABLE 9: HT–502 ADVANCED CONFIGURATION PAGE DEFINITIONS ..................................................................21
T
ABLE 10: HT–502 INDIVIDUAL ACCOUNT SETTINGS DEFINITIONS....................................................... .............23
CONFIGURATION GUI INTERFACE EXAMPLES
HT–502 USER MANUAL
(http://www.grandstream.com/user_manuals/GUI/GUI_HT502.rar)
CREENSHOT OF ADVANCED USER CONFIGURATION PAGE
1. S
CREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE
2. S
3. S
CREENSHOT OF FXS PORT 1 CONFIGURATION LOGIN PAGE
4. S
CREENSHOT OF FXS PORT 2 CONFIGURATION PAGE
CREENSHOT OF STATUS CONFIGURATION LOG IN PAGE
5. S
Grandstream Networks, Inc. HT-502 User Manual Page 3 of 35
Firmware 1.0.0.39 Last Updated: 03/2007
WELCOME
Thank you for purchasing Grandstream’s HT–502, the affordable, featur e rich Analog Telephone Adaptor.
Grandstream HandyTone-502 is a new addition to the popular HandyTone ATA product family. It features
the rich audio quality, a broad range of voice codecs, and functionality of the HT–502, including two (2)
FXS ports each with independent SIP accounts.
This manual will help you learn how to operate and manage your HandyTone-502 Analog Telephone
Adaptor and make the best use of its many upgraded features including simple a nd quick installation, 3way conferencing, and direct IP-IP Calling. This HT–502 is very easy to manage and configure, and is
specifically designed to be an easy to use and affordable VoIP solution for both the residential user and the
tele-worker.
SAFETY COMPLIANCES
The HT–502 phone complies with FCC/CE and various safety standards. The HT–502 power adaptor is
compliant with UL standard. Only use the universal power adapter provided with the HT–502 package.
The manufacturer’s warranty does not cover damages to the phone caused by unsupported power
adaptors.
W
ARRANTY
If you purchased your HT–502 from a reseller, please contact the company where you purchased your
phone for replacement, repair or refund. If you purchased the product directly from Grandstream, contact
your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number
before you return the product. Grandstream reserves the right to remedy warranty policy without prior
notification.
Caution: Changes or modifications to this product not expressly approved by Gr andstream, or operation
of this product in any way other than as detailed by this User Manual, could void your manufacturer
warranty. Please do not use a different power adaptor with the HT–502 as it may cause da mage to the
products and void the manufacturer warranty.
• This document is contains links to Grandstream GUI Interfaces. Please download these examples
http://www.grandstream.com/user_manuals/GUI/GUI_HT502.rar
• This document is subject to change without notice. The latest electronic version of this user manual is
available for download @: http://www.grandstream.com/user_manuals/HT502_User_Manual.pdf
• Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print,
for any purpose is not permitted without the express written permission of Grandstream Networks, Inc.
for your reference.
Grandstream Networks, Inc. HT-502 User Manual Page 4 of 35
Firmware 1.0.0.39 Last Updated: 03/2007
CONFIGURE YOUR HT–502
ac
ont
Configuring your HT–502 and connecting the unit to the VoIP network is very simple. The HT–502 is easy to
configure using the embedded GUI pages and the following five ( 5) steps outlined below. Examples of the
GUI Interfaces can be downloaded from: http://www.grandstream.com/user_manuals/GUI/GUI_HT502.rar
Before you begin, please verify the contents of the HT–502 package.
EQUIPMENT PACKAGING
Unpack and check all accessories. Equipment included in the package:
• one 12V universal power adapter
• one Ethernet cable
• one device unit
• one HT502 stand
CONNECT YOUR ATA
First, familiarize yourself with the features of the HT–502. The HT–502 has two FXS ports. Each FXS port
can have a separate SIP account. This is a key feature of HT–502. Both ports can make calls
concurrently.
.
FIGURE 1: CONNECTING THE HT–502
HT-502
View
Fr
Display LEDs
(green)
ABLE 1: DEFINITIONS OF THE HT–502 CONNECTORS
T
Power Cable
WAN Port (RJ-45)
LAN Port (RJ-45)
RESET
PHONE1 (RJ-11)
Power adapter connection
Connect to the internal LAN network or router.
Connect the LAN port with an Ethernet cable to your PC.
Factory Reset button. Press for 7 seconds to reset factory default settings.
FXS port to be connected to analog phones / fax machines.
RJ-45 Ports
10/100 Mbps
HT-502
B
Reset
k View
Power
Supply
(12V)
RJ-11 FXS Ports
(Phone)
PHONE2 (RJ-11)
FXS port to be connected to analog phones / fax machines.
There are five (5) LED buttons that help you manage the status of your HandyTone.
Grandstream Networks, Inc. HT-502 User Manual Page 5 of 35
Firmware 1.0.0.39 Last Updated: 03/2007
TABLE 2: DEFINITIONS OF THE HT–502 LEDS
Power LED
WAN LED
LAN LED
PHONE1 /
PHONE2 LED
Indicates Power. Remains ON when Power is connected and turned ON.
Indicates LAN (or WAN) port activity.
Indicates PC (or LAN) port activity.
Indicate status of the respective FXS Ports-PHONE1 / PHONE2 on the back
panel
Busy – ON (Solid Green)
Available – OFF
Slow blinking FXS LEDs indicates voicemail for that port.
NOTE: All LEDs display green when ON. Slow blinking of Power, WAN and LAN LED together indicate
the product in firmware upgrading or provision stat
e
CONFIGURE YOUR ATA
The HT–502 is easy to configure using the embedded GUI pages and the following five (5) steps.
FIVE EASY STEPS TO CONFIGURE THE HT–502
1. Connect a standard touch-tone analog telephone (or fax machine) to first FXS port.
2. Connect another standard touch-tone analog telephone (or fax machine) to second FXS port.
3. Insert the Ethernet cable into the WAN port of HT–502 and connect the other end of the Ethernet cable
to an uplink port (a router or a modem, etc.)
4. Connect a PC to the LAN port of HT–502.
5. Insert the power adapter into the HT–502 and connect it to a wall outlet.
F
IGURE 2: CONFIGURING THE HT–502
Analog Phone
Cordless
Fax
z
FXS
Internet
ADSL/Cable
Modem Ethernet
WAN
LAN
Analog Phone
FXS
Cordless
Grandstream Networks, Inc. HT-502 User Manual Page 6 of 35
Firmware 1.0.0.39 Last Updated: 03/2007
PRODUCT OVERVIEW
The HT–502 is a full feature voice and fax-over IP device that offers a high-level of inte gration including
dual 10M/100Mbps network ports with integrated router, NAT, DHCP server, dual port FXS telephone
gateway, market-leading sound quality, rich functionalities, and a com pact an d ligh tweight design. The HT–
502 fully compatible with SIP industry standard and can interoperate with many other SIP compliant
devices and software on the market. Moreover, it supports comprehensive voice co decs including G.711
(a/µ-law), G.723.1, G.726 (16/24/32/48 bit rates), G.729A/B/E and iLBC.
KEY FEATURES
Ethernet
Ports
2 RJ-45 (LAN) Server/Client 2 No Yes
DHCP
FXS
Port
PSTN Pass –
through
Voice Mail
Indicator
Voice Codec
iLBC, G.711, G.723,
G.726(16/24/32/48),
T.38, G.729A/B/E
Remote
Configuration
TFTP/HTTP
Grandstream Networks, Inc. HT-502 User Manual Page 7 of 35
Firmware 1.0.0.39 Last Updated: 03/2007
TABLE3: HT–502 TECHNICAL SPECIFICATIONS
Telephone Interfaces
Network Interface
LED Indicators
Reset Button
Voice over Packet
Capabilities
HT–502 Analog Telephone Adaptor
2 FXS ports, 2 SIP accounts
Two (2) 10M/100 Mbps, RJ-45
Power, WAN, LAN, PHONE1 and PHONE2
Factory Reset button.
Voice Activity Detection (VAD) with CNG (comfort noise generation) and PLC
(packet loss concealment), Dynamic Jitter Buffer, Modem detection & auto-switch
to G.711, Packetized Voice Protocol Unit (supports RTP/RTCP and AAL2
protocol), G.168 compliant Echo Cancellation, LEC (line echo cancellation) with
NLP, Asymmetric RTP stream
Voice Compression G.711 + Annex I (PLC), Annex II (VAD/CNG format) encoder and decoder,
G.723.1A, G.726(ADPCM), G.729A/B/E, iLBC, G.726 provides propr ietary VAD,
CNG, and signal power estimation, Voice Play Out unit (reordering, fixed and
adaptive jitter buffer, clock synchronization), AGC (automatic gain control), Status
output, Decoder controlling via voice packet header
DHCP Server/Client
Telnet Server
Yes, NAT Router or Switched Mode
Yes
Fax over IP T.38 compliant Group 3 Fax Relay up to 14.4kpbs a nd auto-switch to G.711 for
Fax Pass-through (pending), Fax Datapump V.17, V.19, V.27ter, V.29 for T.38
fax relay
QoS
IP Transport
Diffserve, TOS, 802.1 P/Q VLAN tagging
RTP/RTCP
DTMF Method Flexible DTMF transmission method, user interface of In-audio, RFC2833, and/or
SIP Info
IP Signaling
Provisioning
Control
SIP (RFC 3261)
TFTP, HTTP, HTTPS (pending)
TLS/SIPS , SIP over TCP/TLS
Management Syslog support, HTTPS and telnet (pending), remote management using Web
browser, Support Layer 2 (802.1Q, VLAN, 802.1p) and Layer 3 QoS (Tos,
DiffSery, MPLS), Auto/manual provisioning system
Dial Plan Yes
UPnP
Power
Environmental
Dimensions
Yes
Output: 12VDC / Input: 100–240 VAC/50-60 Hz
Operational: 32
Storage: 10
o
–104oF or 0o–40oC
o
–130o F / Humidity: 10–90% Non-condensing
115mm (L) x 75mm (W) x 27mm (H)
(H x W x D)
Short and long haul
Call Handling
Features
REN3: Up to150 ft on 24 AWG line
Caller ID display or block, Call waiting caller ID, Call waiting/flash, Call transfer,
hold, forward, mute, 3-way conferencing, message waiting, Do-Not-Disturb
(DND), call-return service
Caller ID
Polarity Reversal /
Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID
Yes
Wink
EMC EN55022/EN55024 and FCC part15 Class B
Safety
UL
Grandstream Networks, Inc. HT-502 User Manual Page 8 of 35
Firmware 1.0.0.39 Last Updated: 03/2007
TABLE 4: HT–502 HARDWARE SPECIFICATIONS
LAN Interface
2 x RJ45 10/100Mbps (integrated router)
LED
Universal
Switching
Power Adaptor
Dimension
Weight
Temperature
Humidity
Compliance
5 LEDs (GREEN)
Input: 100-240V AC, 50/60Hz, 0.5A Max
Output: 12V DC, 1.25A
UL certified
115mm (L) x 75mm (W) x 27mm (H)
94 g (0.21lbs)
32~104°F / 0~40°C
10% - 90% (non-condensing)
FCC, CE
BASIC OPERATIONS
BECOMING FAMILIAR WITH THE VOICE PROMPTS
HT–502 stores a voice prompt menu (Interactive Voice Resp onse or IVR) for quick browsing and simple
configuration. The IVR menu and the LED button work with any of the FXS port. To enter the IVR men u,
pick up the handset and dial “***”.
T
ABLE 5: HT–502 IVR MENU DEFINITIONS
Menu Voice Prompt Options
Main Menu
01
02
03
04
05
07
“Enter a Menu Option” Press “*” for the next menu option
Press “#” to return to the main menu
Enter 01-05, 07,10, 12-17,47 or 99 menu options
“DHCP Mode”,
“Static IP Mode”
“IP Address “ + IP address The current WAN IP address is announced
“Subnet “ + IP address Same as menu 02
“Gateway “ + IP address Same as menu 02
“DNS Server “ + IP address Same as menu 02
Preferred Vocoder
Press “9” to toggle the selection
If using “Static IP Mode”, configure the IP address
information using menus 02 to 05.
If using “Dynamic IP Mode”, all IP address information
comes from the DHCP server automatically after reboot.
If using “Static IP Mode”, enter 12 digit new IP address.
Press “9” to move to the next selection in the list:
• PCM U
• PCM A
• iLBC
• G-726
• G-723
Grandstream Networks, Inc. HT-502 User Manual Page 9 of 35
Firmware 1.0.0.39 Last Updated: 03/2007
• G-729
10
12
13 Firmware Server IP
14
15
16
17
47
99
Five Success Tips when using the Voice Prompt
“MAC Address” Announces the Mac address of the unit.
WAN Port Web Access
Address
Configuration Server IP
Address
Upgrade Protocol
Firmware Version
Firmware Upgrade
“Direct IP Calling”
“RESET”
“Invalid Entry”
Press “9” to toggle between enable / disable
Announces current Firmware Server IP address. Enter
12 digit new IP address.
Announces current Config Server Path IP address. Enter
12 digit new IP address.
Upgrade protocol for firmware and configuration update.
Press “9” to toggle between TFTP / HTTP
Firmware version information.
Firmware upgrade mode. Press “9” to toggle among the
following three options:
- always check
- check when pre/suffix changes
- never upgrade
Enter the target IP address to make a direct IP call, after
dial tone. (See “Make a Direct IP Call”.)
Press “9” to reboot the device
Enter MAC address to restore factory default setting
(See Restore Factory Default Setting section)
Automatically returns to main menu
1. “*” shifts down to the next menu option
2. “#” returns to the main menu
3. “9” functions as the ENTER key in many cases to confirm an option
4. All entered digit sequences have known lengths - 2 digits for menu option and 12 digits for IP
address. For IP address
should be key in like 192168000026. No decimal is needed).
5. Key entry can not be deleted but the phone may prompt error once it is detected
, add 0 before the digits if the d igits are less than 3 (i.e. - 192.168.0.26
PLACING A PHONE CALL
PHONE OR EXTENSION NUMBERS
1. Dial the number directly and wait for 4 seconds (Default “No Key Entry Timeout”); or
2. Dial the number directly and press # (Use # as dial key” must be configured in web configuration).
Examples:
1. Dial an extension directly on the same proxy, (e.g. 1008), and then press the # or wait for 4 seconds.
2. Dial an outside number (e.g. (626) 666-7890), first enter the prefix number (usually 1+ or international
code) followed by the phone number. Press # or wait for 4 seconds. Check with your VoIP service
provider for further details on prefix numbers.
Grandstream Networks, Inc. HT-502 User Manual Page 10 of 35
Firmware 1.0.0.39 Last Updated: 03/2007
DIRECT IP CALLS
Direct IP calling allows two par ties, that is, a F XS Port with an an alog phone and another VoIP De vice, to
talk to each other in an ad hoc fashion without a SIP proxy.
Elements necessary to completing a Direct IP Call:
1. Both HT–502 and other VoIP Device, have public IP addresses, or
2. Both HT–502 and other VoIP Device are on the same LAN using private IP addresses, or
3. Both HT–502 and other VoIP Device can be connected through a router using public or private IP
addresses (with necessary port forwarding or DMZ).
HT-502 supports two ways to make Direct IP Calling:
Using IVR
1. Pick up the analog phone then access the voice menu prompt by dial “***”
2. Dial “47” to access the direct IP call menu
3. Enter the IP address after the dial tone and voice prompt “Direct IP Calling”
Using Star Code
1. Pick up the analog phone then dial “*47”
2. Enter the target IP address.
Note: NO dial tone will be played between step 1 and 2.
Destination ports can be specified using “*” (encoding for “:”) followed by the port number.
Examples:
a) If the target IP address is 192.168.0.160, the dialing convention is
*47 or Voice Prompt with option 47, then 192*168*0*160.
followed by pressing the “#” key if it is configured as a sen d key or wait 4 second s. In this case, the
default destination port 5060 is used if no port is specified
b) If the target IP address/port is 192.168.1.20:5062, then the dialing convention would be:
*47 or Voice Prompt with option 47, then 192*168*0 *160*5062 followed by pressing the “#” key
if it is configured as a send key or wait for 4 seconds.
NOTE: When completing direct IP call, the “Use Random Port” should set to “ NO”. You cannot
direct IP calls between FXS1 to FXS2 since they are using same IP.
.
make
CALL HOLD
Place a call on hold by pressing the “flash” button on the analog phone (if the phone has that button).
Press the “flash” button again to release the previously held Caller and resume conversation. If no “flash”
button is available, use “hook flash” (toggle on-off hook quickly). You may drop a call using hook flash.
CALL WAITING
Call waiting tone (3 short beeps) indicates an incoming call, if the call waiting feature is enabled. Toggle
between incoming call and current call by pressing the “flash” button. First call is place d on hold. Press
the “flash” button to toggle betw e en two active calls.
Grandstream Networks, Inc. HT-502 User Manual Page 11 of 35
Firmware 1.0.0.39 Last Updated: 03/2007
Loading...