Grandstream HT386 User Manual
Grandstream Networks, Inc.
HT–386
Dual FXS Port
Analog Telephone Adaptor
HT–386 User Manual www.grandstream.com
Firmware Version 1.0.3.64 support@grandstream.com
T
ABLE OF CONTENTS
HT–386 USER MANUAL
WELCOME ...................................................................................................................................................4
Safety Compliances...................................... ... .... .... .... ... .... .... .... ....... .... .... .... .... ... .... .... ............................4
Warranty ...................................................................................................................................................4
INSTALLATION............................................................................................................................................5
Equipment Packaging....................... .... .... .... ... ........ .... ... .... .... .... .... ... .... .... .... ....... .... .... .... ... .....................5
Connecting Your ATA...............................................................................................................................5
Five easy steps to install the HT–386........................................................................... .... ....... .................6
PRODUCT OVERVIEW................................................................................................................................7
Key Features......................................... .... .... ... .... .... .... ... .... ........ .... ... .... .... .... ... .... .... .... ............................7
Hardware Specification..................... .... .... .... ... ........ .... ... .... .... .... .... ... .... .... .... ....... .... .... .... ... .....................9
BASIC OPERATIONS........................................................................... .... .... .... .... ... ........ .... ... ...................10
Get Familiar with Voice Prompt..............................................................................................................10
Make Phone Calls...................................................................................................................................11
Calling Phone or Extension Numbers.......................... ... .... .... .... .... ....... .... .... .... ... .... .... ....... .... .... ...........11
Direct IP Calls. .... .... ....... .... .... .... .... ... .... .... .... ....... .... .... .... ... .... .... .... ... ........ .... ... .... .... .... ..........................12
Call Hold .................................... ... ........ .... .... ... .... .... .... .... ... ........ .... ... .... .... .... ... .... .... ..............................12
Call Waiting................................................................................. .... ... .... .... .... ....... .... ..............................12
Call transfer................................................... ... .... ........ .... ... .... .... .... ... .... .... ....... .... .... ..............................12
3-way Conferencing.................................................................... ............................................................13
PSTN Pass Through...............................................................................................................................14
Fax Support ............................................................................................................................................14
CALL FEATURES.. .... .... ... ........ .... ... .... .... .... .... ... ........ .... .... ... .... .... .... ....... .... .... ... .... .... .... ... .......................15
CONFIGURATION GUIDE .........................................................................................................................17
Configuring HT–386 through Voice Prompt............................................................................................17
DHCP Mode............................................................................ .... ... .... ........ .... .... ... .... .... ..........................17
Static IP Mode.........................................................................................................................................17
TFTP Server Address.............................................................................................................................17
Firmware Server IP Address...................................................................................................................17
Configuration Server IP Address............................................................................................................17
Upgrade Protocol....................................................................................................................................17
Firmware Upgrade Mode........................................................................................................................17
Configuring HT-386 with Web Browser..................................................................................................18
Access the Web Configuration Menu.................................................................................................18
End User Configuration ..........................................................................................................................18
Advanced Configuration and FXS ports Parameters................................. .... ... .... .... .... ....... .... .... .... .... ...21
Saving the Configuration Changes.............................. .... ... .... .... .... ... .... .... .... ....... .... .... .... ... .... .... ...........26
EBOOTING THE HT–386 FROM REMOTE ..............................................................................................26
R
Configuration through a Central Server..................................................................................................27
SOFTWARE UPGRADE ............................................................................................................................28
Firmware Upgrade through TFTP/HTTP............................................... .... .... .... ... .... .... ....... .... .... .... ... ....28
METHOD........................................................................................................................................28
IVR
U
PGRADE THROUGH TFTP....................................................................................................................28
O LOCAL TFTP SERVER .....................................................................................................................28
N
Configuration File Download...................................................................................................................29
Firmware and Configuration File Prefix and Postfix...............................................................................29
Managing Firmware and Configuration File Download ..........................................................................29
RESTORE FACTORY DEFAULT SETTING..............................................................................................30
Reset Via the Reset Button ........................................................................... .... ... .... .... .... ... ...................30
Reset Via IVR ..................................................................... .... .... .... ... .... .... ....... .... .... .... ..........................30
GLOSSARY OF TERMS ............................................................................................................................31
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TABLE OF FIGURES
HT–386 USER MANUAL
IGURE 1: CONNECTING THE HT–386 ............................................................................................................5
F
FIGURE 2: INTERCONNECTION DIAGRAM OF THE HT–386 ................................................................................6
FIGURE 3: SCREENSHOT OF CONFIGURATION LOG-IN PAGE............................................................................18
FIGURE 4: SCREENSHOT OF CONFIGURATION UPDATE MODE .........................................................................26
FIGURE 5: SCREENSHOT OF REBOOTING SCREEN...........................................................................................27
TABLE OF TABLES
HT–386 USER MANUAL
TABLE 1: DEFINITIONS OF THE HT–386 CONNECTORS .....................................................................................5
TABLE 2: HT–386 TECHNICAL SPECIFICATIONS ...............................................................................................8
TABLE 3: HT–386 HARDWARE SPECIFICATION.................................................................................................9
TABLE 4: HT–386 IVR MENU DEFINITIONS....................................................................................................10
TABLE 5: HT–386 CALL FEATURE DEFINITIONS .............................................................................................15
TABLE 6: HT–386 LED DEFINITIONS.............................................................................................................16
TABLE 7: HT–386 DEVICE STATUS PAGE DEFINITIONS...................................................................................19
TABLE 8: HT–386 BASIC SETTINGS PAGE DEFINITIONS......................................... .........................................20
TABLE 9: HT–386 ADVANCED SETTINGS PAGE DEFINITIONS..........................................................................21
TABLE 10: HT–386 FXS PORT1/FXS PORT2 SETTINGS PAGES DEFINITIONS ..............................................23
TABLE 11: HT–386 CALL PROGRESS TONES SETTINGS PAGE DEFINITIONS....................................................26
TABLE OF GUI INTERFACES
HT–386 USER MANUAL
(http://www.grandstream.com/GUI/GUI_HT386.rar
)
1. SCREENSHOT OF CONFIGURATION LOGIN PAGE
2. S
TATUS CONFIGURATION PAGE DEFINITIONS
3. S
CREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE
CREENSHOT OF ADVANCED SETTINGS CONFIGURATION PAGE
4. S
5. S
CREENSHOT OF FXS1 ACCOUNT CONFIGURATION
6. S
CREENSHOT OF FXS2 ACCOUNT CONFIGURATION
CREENSHOT OF CALL PROGRESS TONES CONFIGURATION PAGE
7. S
CREENSHOT OF SAVED CONFIGURATION CHANGES
8. S
CREENSHOT OF REBOOT PAGE
9. S
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WELCOME
Grandstream HandyTone Analog Telephone Adapters/IAD series offers a comprehensive line of
affordable VoIP access devices based on Grandstream’s innovative technology platform. The HandyTone
series offers the entry-level IP Telephony user superb audio quality, rich functionalities, interoperability
with the leading 3
series is ultra-compact, works with any PSTN or cordless phone and fax machines and offers the
simplicity of plug and dial, making it ideal for the basic IP telephony user.
HandyTone 386 is a next generation VoIP integrated access device based on SIP standard, that supports
dual- FXS ports each, with an independent SIP account or SIP server platform, and a PSTN pass through
line for toggling operations between SIP and PSTN networks. HandyTone 386 fea tures market-leading
superb sound quality, rich functionalities, and a compact design.
S
AFETY COMPLIANCES
The HT–386 adaptor complies with FCC/CE and various safety standards. The HT–386 po wer adaptor is
compliant with UL standard. Only use the universal power adapter provided with the HT–386 package.
The manufacturer’s warranty does not cover damages to the phone caused by unsupported power
adaptors.
W
ARRANTY
If you purchased your HT–386 from a reseller, please contact the company where you purchased your
phone for replacement, repair or re fund . If you p ur chased the pr oduct d irectly fro m Gr andstr eam, con tact
your Grandstream Sales and Service Representa tive for a RMA (Return Ma terials Authorization) numb er
before you return the product. Grandstr eam reserves the right to remedy warranty policy without prior
notification.
Warning: Changes or modifications to this product not expressly approved by Grandstream, or
operation of this product in any way other than as detailed by this User Manual, could void your
manufacturer warranty. Please do not use a different power adaptor with the HT–386 as it may cause
damage to the products and void the manufacturer warranty.
• This document is contains links to Grandstream GUI Interfaces. Please download these examples
http://www.grandstream.com/user_manuals/GUI/GUI_HT386.rar
• This document is subject to chang e without notice. The latest electronic version of this user manual
is available for download @: http://www.grandstream.com/user_manuals/HT386_User_Manual.pdf
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
rd
party VoIP providers, and compatibility with most service providers. The HandyTone
for your reference.
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INSTALLATION
(
)
EQUIPMENT PACKAGING
The HT–386 ATA package contains:
• One HT–386 Main Case
• One Universal Power Adaptor
• One Ethernet Cable
CONNECTING YOUR ATA
HT-386 Analog Telephone Adaptor is an all-in-one VoIP integrated device designed to be a total solution
for networks providing VoIP services. The HT-386 VoIP features are available using a regular analog
telephone.
F
IGURE 1: CONNECTING THE HT-386
LED
(green/red)
RJ-11
PSTN Line
RJ-11
FXS Port
Phone
10M Ethernet
LAN/WAN
ABLE 1: DEFINITIONS OF THE HT–386 CONNECTORS
T
+5V/1.2A
LAN Port (RJ-45)
Power adapter connection
Connect to the internal LAN network or router.
PHONE1 (RJ-11) FXS port to be connected to analog phones / fax machines.
PHONE2 (RJ-11)
LINE (RJ-11)
BUTTON
FXS port to be connected to analog phones / fax machines.
FXO port should be connected to the PSTN line
Button and two colors led indicator.
+5V/1200mA
RJ-45
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F
ode
et
IVE EASY STEPS TO INSTALL THE HT–386
Following are the steps to install a HT–386:
1. Connect a standard touch-tone analog telephone (or fax machine) to FXS port 1.
2. Connect another standard touch-tone analog telephone (or fax machine) to FXS port 2.
3. Insert a standard telephone cable into the LINE port of HT–386. and connect the other end of the
telephone cable to a wall jack.
4. Insert the Ethernet cable into the LAN port of HT–386. and connect the other end of the Ethernet
cable to an uplink port (a router or a modem, etc.)
5. Insert the power adapter into the HT–386 and connect it to a wall outlet.
For more information, see Configuring the HT–386.
The HT–386 is easy to configure and easy to interco nnect with yo ur existing commun ication devices.HT–
386 has two FXS ports and one RJ-11 jack on the side that is a LINE port, used as a PSTN pass-through
port. Each FXS port has a separate SIP account which allows both ports to make calls concurrently.
F
IGURE 2: INTERCONNECTION DIAGRAM OF THE HT–386
Analog Phone
Cordless Phone
FXS
Internet ADSL/Cable
M
m Ethern
Analog Phone
FXS
Cordless Phone
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PRODUCT OVERVIEW
The HT–386 is a next generation dual-po rt SIP IAD for Internet data, voice, an d fax. It suppor ts two (2)
FXS ports, each with an independent SIP account or SIP server platform, an d a PSTN pass through line
for toggling operations between SIP and PSTN networks. The HT–386 offers the entr y-level IP teleph ony
user superb audio quality, rich functionalities, interoperability with the leading 3
and compatibility with most service providers. The HandyTone is compact, works with any PSTN or
cordless phone and fax machines and offers the simplicity of plug and dial, making it ideal for the basic IP
telephony user.
KEY FEATURES
rd
party VoIP providers,
Ethernet
Ports
1 RJ45 (LAN) Client 2 Yes Yes
DHCP
FXS
Port
PSTN
Pass –
through
Voice Mail
Indicator
Voice Codec
iLBC, G.723,
G.711, G.729,
G.726, T.38
Remote
Configuration
TFTP/HTTP
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TABLE 2: HT–386 TECHNICAL SPECIFICATIONS
Lines/SIP Accounts 2 lines / 2 SIP accounts
Protocol Support
SIP 2.0 (RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ARP/RARP, ICMP,
DNS, DHCP, NTP, TFTP, PPPoE protocols
Feature Keys 1 button
LAN/WAN Interface
Device Management
RJ-45 10 Mbps
Web interface or via secure (AES encrypted) central configuration file for mass
deployment
Support device configuration via built-in IVR, Web browser or central
configuration file through TFTP or HTTP
Support Layer 2 (802.1Q, VLAN, 802.1p) and Layer 3 QoS (ToS, DiffServ,
MPLS)
Auto/manual provisioning system
NAT-friendly remote software upgrade (via TFTP/HTTP) for deployed devices
including behind firewall/NAT
Syslog support
DHCP Server/Client
Audio Features
Yes, Client
Advanced Digital Signal Processing (DSP)
Dynamic negotiation of codec and voice payload length
Support for G.723,1 (5.3K/6.3K), G.729A, G.711 µ/A, G.726, and iLBC codecs
In-band and out-of-band DTMF ((in audio, RFC2833, SIP INFO)
Silence Suppression, VAD (voice activity detection), CNG (comfort noise
generation), ANG (automatic gain control)
Call Handling
Features
Network and
Provisioning
Adaptive jitter buffer control
Packet delay & loss concealment
Support volume amplification
Support configurable Call Progress Tones
Caller ID display or block, Call waiting caller ID, Call waiting/flash, Call
transfer, hold, forward, mute, 3-way conferencing
Manual or dynamic host configuration protocol (DHCP) network setup; RTP
and NAT support traversal via STUN
Fax over IP T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711 for
Fax Pass-through (pending), Fax Datapump V.17, V.19, V.27ter, V.29 for T.38
fax relay
Security
Physical Design
DIGEST authentication and encryption using MD5 and MD5-sess
Stylish and compact design; small universal power supply, ideal for travel
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HARDWARE SPECIFICATION
ABLE 3: HT-386 HARDWARE SPECIFICATION
T
LAN interface
FXS telephone port
PSTN Port
Button
LED
Universal Switching
Power Adaptor
1xRJ45 10Base-T
2 x FXS
1x PSTN pass-through or life line port
1
Green and Red color
Input: 100-240VAC 50-60 Hz
Output: +5VDC, 1200mA
UL certified
Dimension
Weight
Temperature
Humidity
70mm (W) x 130mm (D) x 27mm (H)
0.6lbs (0.3kg)
40 - 130oF / 5 – 45oC
10% - 90%
(non-condensing)
Compliance
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BASIC OPERATIONS
GET FAMILIAR WITH VOICE PROMPT
The HT–386 has a stored voice prompt menu for quick browsing and simple configuration. Currently, the
voice prompt menu and the LED button is designed for FXS Port 1 ONLY.
To enter this voice prompt menu, press the LED button or press “***” from the analog phone.
T
ABLE 4: HT-386 IVR MENU DEFINITIONS
Menu Voice Prompt Options
Main Menu
01
02
03
04
05
07
12
13
14
15
16
17
“Enter a Menu Option” Press “*” for the next menu option
Press “#” to return to the main menu
Enter 01-06, 47, 86, 99 menu options
“DHCP Mode”,
“Static IP Mode”
“IP Address “ + IP address The current WAN IP address is announced
“Subnet “ + IP address Same as menu 02
“Gateway “ + IP address Same as menu 02
“DNS Server “ + IP address Same as menu 02
Preferred Vocoder
WAN Port Web Access
Firmware Server IP
Address
Configuration Server IP
Address
Upgrade Protocol
Firmware Version
Firmware Upgrade
Press “9” to toggle the selection
If using “Static IP Mode”, configure the IP address
information using menus 02 to 05.
If using “Dynamic IP Mode”, all IP address information
comes from the DHCP server automatically after reboot.
If using “Static IP Mode”, enter 12 digit new IP address.
Press “9” to move to the next selection in the list:
• PCM U / PCM A
• G.723
• G.729
• G.726
• iLBC
Press “9” to toggle between enable / disable
Announces current Firmware Server IP address. Enter
12 digit new IP address.
Announces current Config Server Path IP address. Enter
12 digit new IP address.
Upgrade protocol for firmware and configuration update.
Press “9” to toggle between TFTP / HTTP
Firmware version information.
Firmware upgrade mode. Press “9” to toggle among the
following three options:
- always check
- check when pre/suffix changes
- never upgrade
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47
99
:
NOTE
• Once the button is pressed, you will hear the voice prompt main menu. If the button is pressed
again, while it is already in the voice prompt menu, it jumps to “Direct IP Call” option and a dial
tone is prompted
• “*” shifts down to the next menu option
• “#” returns to the main menu
• “9” functions as the ENTER key in many cases to confirm an option
• All entered digit sequences have known lengths - 2 digits for menu option and 12 digits for IP
address. For IP address, add 0 before the digits if the digits are less than 3 (like 192.168.0.26
should be key in like 192168000026, no dot needed while input). Once all of the digits are
collected, the input will be processed.
• Key entry can not be deleted but the phone may prompt error once it is detected
“Direct IP Calling”
“RESET”
“Invalid Entry”
Enter a 12 digit IP address to make a direct IP call, after
dial tone. (See “Make a Direct IP Call”.)
Press “9” to reboot the device; or
Enter encoded MAC address to restore factory default
setting (See “Restoring Factory Settings”)
Automatically returns to main menu
MAKE PHONE CALLS
CALLING PHONE OR EXTENSION NUMBERS
There are currently two methods to make an extension number call:
a) Dial the numbers directly and wait for 4 (default) seconds.
b) Dial the numbers directly, and press # (assuming that “use # as dial key is selected in web
configuration).
Examples:
• To dial another extension on the same proxy, such as 1008, simply pick up the attached phone,
dial 1008 and then press the # or wait for 4 seconds.
• To dial a PSTN number such as 6266667890, you might need to enter in some prefix number
followed by the phone number. Please check with your VoIP service provider to get the
information. If you phone is assigned with a PSTN- like number such as 62655 56789, most likely
you just follow the rule to dial 16266667890 as if you were callin g from a regular analog phone of
North America, then followed by pressing # or wait for 4 seconds.
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