Grandstream HandyTone 486 User Manual

User Manual
HandyTone-486
Analog Telephone Adaptor
For Firmware Version 1.1.0.31
www.grandstream.com
HandyTone-486 User Manual Grandstream Networks, Inc.
Table of Contents
1 WELCOME.....................................................................................................................4
2 INSTALLATION............................................................................................................5
3 WHAT IS INCLUDED IN THE PACKAGE...............................................................7
3.1 SAFETY COMPLIANCES................................................................................................7
3.2 WARRANTY.................................................................................................................7
4 PRODUCT OVERVIEW...............................................................................................8
4.1 KEY FEATURES............................................................................................................8
4.2 HARDWARE SPECIFICATION ........................................................................................9
5 BASIC OPERATIONS..................................... ... .........................................................10
5.1 GET FAMILIAR WITH KEY PAD AND VOICE PROMPT .................................................10
5.2 MAKE PHONE CALLS.................................................................................................12
5.2.1 Calling phone or extension numbers........................................... .. ...... ..... ... ..... .12
5.2.2 Direct IP calls....................................................................................................12
5.2.3 Call Hold ....................................................... ... ..... ...... ..... ... ..... ..... ... ..... ...... .. ....13
5.2.4 Call Waiting...................................... ..... ...... .. ...... ..... ... ..... ... ..... ..... ... ..... ...... .. ....13
5.2.5 Call Transfer......................................................................................................13
5.2.5.1 Blind Transfer ........................................................................................................................................13
5.2.5.2 Attended Transfer...................................................................................................................................13
5.2.6 3-way Conferencing....................................... ... ..... ...... .. ...... ..... ... ..... ..... ...... .. ....14
5.2.6.1 Star Code Style 3-way Conference.........................................................................................................14
5.2.6.2 Bellcore Style 3-way Conference........................................................................................................... 14
5.2.7 PSTN Pass Through/Life line ............................................................................14
5.3 CALL FEATURES........................................................................................................15
5.3.1 Call Features Table (star code)................... .. ....................................................15
5.4 FAX..........................................................................................................................16
5.5 LED LIGHT PATTERN INDICATION ............................................................................16
6 CONFIGURATION GUIDE........................................................................................17
6.1 CONFIGURING HANDYTONE-486 THROUGH VOICE PROMPT .....................................17
6.1.1 DHCP Mode ......................................................................................................17
6.1.2 STATIC IP Mode............................................................ ....................................17
6.1.3 Firmware Server IP Address ......................... ....................................................17
6.1.4 Configuration Server IP Address.............................................. ... ......................17
6.1.5 Upgrade Protocol................................ .. ................................ ... .........................17
6.1.6 Firmware Upgrade Mode................................. ................................... .. ............17
6.1.7 WAN Port Web Access................................................................. .. ....................17
6.2 CONFIGURING HANDYTONE-486 WITH WEB BROWSER ............................................18
6.2.1 Access the Web Configuration Menu.................................................................18
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HandyTone-486 User Manual Grandstream Networks, Inc.
End User Configuration ....................................................................................18
6.2.2
6.2.3 Advanced User Configuration............................................. .. ............................22
6.2.4 Saving the Configuration Changes....................................................................29
6.2.5 Rebooting the HandyTone-486 from remote .................................... .................29
6.3 CONFIGURATION THROUGH A CENTRAL SERVER.......................................................29
7 SOFTWARE UPGRADE.............................................................................................31
7.1 FIRMWARE UPGRADE THROUGH TFTP/HTTP...........................................................31
7.2 CONFIGURATION FILE DOWNLOAD ...........................................................................32
7.3 FIRMWARE AND CONFIGURATION FILE PREFIX AND POSTFIX....................................32
7.4 MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD ..............................32
8 RESTORE FACTORY DEFAULT SETTING......................................................... .34
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HandyTone-486 User Manual Grandstream Networks, Inc.
1 Welcome
Congratulations on becoming an owner of HandyTone-486. You made an excellent choice and we hope you will enjoy all its capabilit i e s .
Grandstream's award-wining HandyTone-486 is an all-in-one VoIP integrated access device that features superb audio quality, rich functionalities, high level of integration, compactness and ultra­affordability. The HandyTone-486 is fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and software on the market.
Grandstream HandyTone-486 has been award ed the Best of Show product in 2004 Internet Telephony Conference and Expo.
This document is subject to changes without notice. The latest electronic version of this user manual can be downloaded from the following location:
http://www.grandstream.com/user_manuals/HandyTone-486UserManual.pdf
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HandyTone-486 User Manual Grandstream Networks, Inc.
2 Installation
HandyTone-486 Analog Telephone Adap tor is an all-in-one VoIP integrated device designed to be a total solution for networks providing VoIP services.
The HandyTone-486 VoIP functionalities are available via a regular analog telephone.
The following photo illustrates the appearance of a HandyTone-486.
Top View Side Views
RJ11
Telephone
(Phone)
RJ45
10M Ethernet
-
+5V/1200mA
BUTTON RED LED
GREEN LED
Interconnection Diagram of the HandyTone-486:
Internet ADSL/Cable
Modem Ethernet
PSTN
LINE
PC
WAN
LAN
RJ11
Phone Line
Analog Phone
PHONE
Cordless Phone
PC PC
Fax
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HandyTone-486 User Manual Grandstream Networks, Inc.
Following are the steps to install a Ha nd yTone-486:
1. Connect a standard touch-tone analog telephone (or fax machine) to PHONE port.
2. Connect a PSTN telephone line to LINE port (optional).
3. Insert the Ethernet cable into the WAN port of HandyTone-486 and connect the other end of
the Ethernet cable to an uplink port (a router or a modem, etc.)
4. Connect a PC to the LAN port of HandyTone-486.
5. Insert the power adapter into the HandyTone-486 and connect it to a wall outlet.
Please follow the instructions in section 6.2.1 to configure th e HandyTone-486.
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HandyTone-486 User Manual Grandstream Networks, Inc.
3 What is Included in the Package
The HandyTone-486 package contains:
1) One HandyTone-486
2) One universal power adaptor
3) One Ethernet cable
3.1 Safety Compliances
The HandyTone-486 is compliant with various safety standards including FCC/CE and C-tick. Its power adaptor is compliant with UL standard. The HandyTone-486 should only operate with the universal power adaptor provided in the package.
3.2 Warranty
Grandstream has a reseller agreement wi th our reseller customer. End users should contact the company from whom you purchased the product for replacement, repair or refund.
If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number.
Grandstream reserves the right to remedy warranty policy without prior notification.
Warning: Please do not attempt to use a different power adap tor. Using other pow er adaptor may damage the HandyTone-486 and will void the manufacturer warranty.
Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of Grandstream Networks, Inc..
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HandyTone-486 User Manual Grandstream Networks, Inc.
4 Product Overview
4.1 Key Features
Supports SIP 2.0(RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS,
DHCP (both client and server), NTP, PPPoE, STUN, TFTP, etc.
Built-in router, NAT, Gateway and DMZ port forwarding. Can also be configured to function
as a two Ethernet ports bridge (NAT function is disa ble d )
Device bridge mode support
Powerful digital signal processi n g (DSP) to ens ur e superb audio quality; advanced adaptive
jitter control and packet loss concealment technology
Support various codecs incl u di n g G. 711 (PCM a-law and u-law), G.7 23.1 (5.3K/6.3K), G.726
(32K), as well as G.729A and iLBC
Support Caller ID/name display or block, Call waiting caller ID, Hold, Call Waiting/Flash, Call
Transfer, 3-way conference (on Rev. 2.0), Call Forward, in- band and out-of-band DTMF, etc.
Support fax pass through (via PCMU or PCMA) and T.38 FoIP (Fax over IP)
Support Silence Suppression, VAD (Voice Activity Detection), CNG (Comfort Noise
Generation), Line Echo Cancellatio n (G.1 68), and AGC (Automatic Gain Control)
Support standard encrypti on and authentication (DIGEST using MD5 and MD5-sess)
Support for Layer 2 (802.1Q VLAN, 802.1p) and Layer 3 QoS (ToS, DiffServ, MPLS)
Support automated NAT traversal without manual manipulation of f irewall/NAT
Support device configuration via built-in IVR, Web browser or encrypted configuration files
through TFTP or HTTP server
Support firmware upgrade via TFTP or HTTP
Support PSTN pass through (on Rev.2.0)
Support SIP Session Timer
Support Syslog (on Rev.2. 0)
Support volume amplification
Support configurable Call Progress Tones
Ultra compact (wallet size) and lightweight design, great companion for travelers
Compact, lightweight Universal Power adapter
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HandyTone-486 User Manual Grandstream Networks, Inc.
4.2 Hardware Specification
The table below lists the hardware specification of HandyTone-486.
Model
LAN interface 1xRJ45 10Base-T WAN interface 1xRJ45 10Base-T FXS telephone port 1xFXS PSTN port 1x PSTN pass through or life line port Button 1 LED Green and red color Universal Switching
Power Adaptor
Dimension 70mm (W)
Weight 0.6lbs (0.3kg) Temperature 40 - 130oF
Humidity 10% - 90%
Compliance
NOTE:
HandyTone-486 has two hardware revisions. This information can be found on the label at the
bottom of the device. The difference between HandyTone-486 Rev.1.0 and HandyTone-486 Rev.2.0 is that a HandyTone-486 Rev.2.0 line port can function as PSTN pass through while a HandyTone-486 (Rev.1.0, old model, no longer sh ipped) line port is just a life line port and will bridge to PSTN only when the device is out of power.
HandyTone-486
Input: 100-240VAC 50-60 Hz Output: +5VDC, 1200mA, UL certified
130mm (D) 27mm (H)
5 – 45oC
(non-condensing)
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HandyTone-486 User Manual Grandstream Networks, Inc.
5 Basic Operations
5.1 Get Familiar with Key Pad and Voice Prompt
HandyTone-486 stores a voice prompt menu (Interactive Voice Response or IVR) for quick browsing and simple configuration. To enter this voice prompt menu, simply press the button on the HandyTone-486 or pick up the phone and dial “***”. The following table shows how to use the voice prompt menu to configure the device.
Menu Voice Prompt User’s Options
Main Menu “Enter a Menu Option” Enter “*” for the next menu option
Enter “#” to return to the main menu Enter 01 – 06, 47, 86 or 99 Menu option
01 “DHCP Mode”, or
“Static IP Mode”
02 “IP Address “ + IP address The current WAN IP address is announced
03 “Subnet “ + IP address Same as Menu option 02 04 “Gateway “ + IP address Same as Menu option 02 05 “DNS Server “ + IP address Same as Menu option 02 07 Preferred Vocoder Enter “9” to go to the next selection in the list:
12 WAN Port Web Access Enter “9” to toggle between:
13 Firmware Server IP Address The current Firmware Server IP address is
14 Configuration Server IP
Address
15 Upgrade Protocol Upgrade protocol for firmware and
Enter ‘9’ to toggle the selection
If user selects “Static IP Mode”, user need configure all the IP address information through menu 02 to 05. If user selects “Dynamic IP Mode”, the device will retrieve all IP address information from DHCP server automatically when user reboots the device.
Enter 12-digit new IP address if in Static IP Mode.
- PCM U
- PCM A
- G-723
- G-729
- iLBC
- G-726
- enable
- disable
announced. Enter 12 digit new IP address. The current Config Server Path IP address is announced. Enter 12 digit new IP address.
configuration update. Ente r “9” to toggle between:
- TFTP
- HTTP
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HandyTone-486 User Manual Grandstream Networks, Inc.
16 Firmware Version Firmware version information. 17 Firmware Upgrade Firmware upgrade mode. Enter “9” to rotate
among the following three options:
- always check
- check when pre/suffix changes
- never upgrade
47 “Direct IP Calling” When entered, user will be prompted a dial
tone, dial a 12-digit IP address to make a direct IP call. (For details, see “4.2.2 Make a Direct IP Call”.)
99 “RESET” Enter “9” to reboot the device; or
Enter MAC address to restore factory default setting (For details, see section 8.)
“Invalid Entry” Automatically returns to Main Menu
IVR supports error reporting when the following probl ems occur. User will hear silence when picking up the handset. After pressing ***, user will h ear one or more e rror codes l isted below. User ma y hear one or more error codes depending on errors detected such as E104E103E. Upon hearing error code, user can press # to get into the IVR main menu.
E101E E102E E103E E104E
Ethernet link down No IP address obtained (DHCP or PPPoE mode) Device is not registered to SIP server No STUN responses
NOTES:
Once the LED button is pressed, it enters voice prompt main menu. If the button is pressed
again while it is already in the voice prompt menu state, it jumps to “Direct IP Calling” option and dial tone plays in this state
“*” shifts down to the next menu option
“#” returns to the main menu
“9” functions as the ENTER key i n many cases to confirm an option
All entered digit sequences have known lengths - 2 digits for menu option and 12 digits for IP
address. Once all digits are accumulated, the device will automatically process them
For IP address input, omit the dot and enter the digits directly, add 0 fo r those octets with less
than three digits. e.g.: IP: 192.168.1.10, key in: 192168001010
Key entry cannot be deleted but the phone may prompt error once it is detected
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