Grandstream GXW-410x User Manual
Grandstream Networks, Inc.
Analog IP Gateway GXW-410x
4 or 8 FXO Ports w/Video Surveillance
GXW-410x User’s Manual
Firmware Version 1.0.0.53 support@grandstream.com
www.grandstream.com
TABLE OF CONTENTS
GXW-410X USER MANUAL
WELCOME....................................................................................................................................................4
PACKAGING ................................................................................................................................................5
SAFETY COMPLIANCES.................................................................................................................................5
WARRANTY..................................................................................................................................................5
CONNECTING THE GXW-410X......................................................................................................................6
APPLICATION DESCRIPTION....................................................................................................................8
Functional Diagram of IP-PBX & GXW-410x.........................................................................................8
GXW–400x & GXW–410x Scenario/Toll- Free Calling Between Locations..........................................9
FXS and FXO Gateway Configuration Example....................................................................................9
FEATURES.................................................................................................................................................10
SOFTWARE FEATURES OVERVIEW ..............................................................................................................10
HARDWARE SPECIFICATION........................................................................................................................10
CONFIGURATION GUIDE.........................................................................................................................12
CONFIGURATION WITH WEB BROWSER .......................................................................................................12
Accessing the Web Configuration Menu..............................................................................................12
End User Configuration........................................................................................................................13
ADVANCED USER SETTINGS.......................................................................................................................15
Advanced User Configuration..............................................................................................................15
CONFIGURING THE FXO CHANNELS............................................................................................................19
PROFILE....................................................................................................................................................23
Saving the Configuration Changes......................................................................................................26
Rebooting from Remote.......................................................................................................................26
VIDEO SURVEILLANCE............................................................................................................................27
VIDEO SURVEILLANCE PROCEDURES ..........................................................................................................27
FIRMWARE UPGRADE .............................................................................................................................29
UPGRADE THROUGH HTTP........................................................................................................................29
UPGRADE THROUGH TFTP.........................................................................................................................30
Download local TFTP Server...............................................................................................................30
RESTORE FACTORY DEFAULT SETTING..............................................................................................31
EXAMPLES OF GXW-410X CONFIGURATIONS.....................................................................................32
GLOSSARY OF TERMS ............................................................................................................................34
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TABLE OF FIGURES
GXW-410X USER MANUAL
FIGURE 1: DIAGRAM OF GXW-410X BACK PANEL............................................................................................6
FIGURE 2: DIAGRAM OF GXW-410X DISPLAY PANEL........................................................................................7
FIGURE 3: FUNCTIONAL DIAGRAM OF IP-PBX & GXW-410X ............................................................................8
FIGURE 4: SCREEN-SHOT OF GXW-410X LOG-IN SCREEN..............................................................................13
FIGURE 5: SCREEN-SHOT OF SAVE CONFIGURATION ......................................................................................26
FIGURE 6: SCREEN-SHOT OF REBOOTING ......................................................................................................26
FIGURE 7: SCREEN-SHOT OF VIDEO SURVEILLANCE*......................................................................................28
APPLICATION ONE: GXW CONNECTED WITH AN IP-PBX OR SIP SERVER........................................................32
APPLICATION TWO: GXW TO EXTEND A TRADITIONAL PBX SCENARIO............................................................32
APPLICATION THREE: GXW CONNECTED WITH AN IP-PBX OR SIP SERVER AND VIDEO SURVEILLANCE............33
APPLICATION FOUR: USING A GXW FOR PURE IP- IP COMMUNICATION CONFIGURATION.................................33
TABLE OF TABLES
GXW-410X USER MANUAL
TABLE 1: DEFINITIONS OF THE GXW CONNECTORS.........................................................................................6
TABLE 2: DEFINITIONS OF THE GXW DISPLAY PANEL ......................................................................................7
TABLE 3: GXW-410X SOFTWARE FEATURES ................................................................................................11
TABLE 4: HARDWARE SPECIFICATION OF GXW-410X.....................................................................................10
TABLE 6: WEB LOG-IN DEFINITIONS...............................................................................................................13
TABLE 7: STATUS PAGE DEFINITIONS ............................................................................................................15
TABLE 8: ADVANCED CONFIGURATION PAGE DEFINITIONS ..............................................................................16
TABLE 9: FXO LINES CONFIGURATION DEFINITIONS.......................................................................................19
TABLE 10: CHANNELS PAGE DEFINITIONS......................................................................................................21
TABLE 11: GRANDSTREAM CONFIGURATION PAGE DEFINITIONS......................................................................23
GUI INTERFACES
GXW-410X USER MANUAL
http://www.grandstream.com/user_manuals/GUI/GUI_GXW410x.rar
1. S
CREENSHOT OF ADVANCED SETTINGS CONFIGURATION PAGE
CREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE
2. S
3. S
CREENSHOT OF CHANNELS CONFIGURATION PAGE
CREENSHOT OF FXO LINES CONFIGURATION PAGE
4. S
CREENSHOT OF PROFILE 1 CONFIGURATION PAGE
5. S
CREENSHOT OF STATUS CONFIGURATION PAGE
6. S
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WELCOME
Thank you for purchasing the Grandstream GXW–410x IP Analog FXO Gateway. The GXW–410x is a
cost effective, easy to use and easy to configure IP communications solution for any business. The
GXW–410x supports popular voice codecs and is designed for full SIP compatibility and interoperability
rd
with 3
a traditional phone system into a VoIP network, and efficiently manage communication costs.
This manual will help you learn how to operate and manage your GXW FXO Analog IP Gateway and
make the best use of its many upgraded features including simple and quick installation, multi-party
conferencing, etc. This IP Analog Gateway is very easy to manage and scalable, specifically designed to
be an easy to use and affordable VoIP solution for the small – medium business or enterprise. Enable
the video surveillance port to give piece of mind while you are away from your business.
Gateway GXW-410x Overview
The GXW410x offers an easy to manage, feature rich IP communications solution for any small business
or businesses with virtual and/or branch locations who want to leverage their broadband network and/or
add new IP Technology to their current phone system. The Grandstream Enterprise Analog VoIP
Gateway GXW410x series converts SIP/RTP IP calls to traditional PSTN calls and vice versa. There are
two models - the GXW-4104 and GXW-4108, which have either 4 or 8 FXO ports respectively. The
installation is the same for either model.
Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation
of this product in any way other than as detailed by this User Manual, could void your manufacturer
warranty.
• This document is contains links to Grandstream GUI Interfaces. Please remember to download these
• This document is subject to change without notice. The latest electronic version of this user manual
• Reproduction or transmittal of the entire or any part, in any form or by any m eans, electronic or print,
party SIP providers, thus enabling you to fully leverage the benefits of VoIP technology, integrate
examples
is available for download from the following location:
http://www.grandstream.com/user_manuals/GXW410x_User_Manual.pdf
for any purpose without the express written permission of Grandstream Networks, Inc. is n ot
permitted.
http://www.grandstream.com/user_manuals/GUI/GUI_GXW-410x for your reference.
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PACKAGING
Unpack and check all accessories. Equipment included in the package:
1) One GXW-410x Unit
2) One universal power a
3) One Ethernet cable
AFETY COMPLIANCES
S
daptor
The GXW-410x is compli
compliant with UL standard. Warning: use only the power adapter included in the GXW-410x package.
Using an alternative power adapter may permanently damage the unit.
ARRANTY W
Grandstream has a
from whom you purchased the product for replacement, repair or refund.
f you purchased the product directly from Grandstream, contact your GraI
Representative for a RMA (Return Materials Authorization) number. Grandstream reserves the right to
remedy warranty policy without prior notification.
reseller agreement with our reseller customer. End users should contact the company
ant with various safety standards including FCC/CE. Its power adaptor is
ndstream Sales and Service
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CONNECTING THE GXW-410X
FIGURE 1: DIAGRAM OF GXW-410X BACK PANEL
GXW-410x
LAN/WAN RJ-45
Ethernet Ports
VIDEO IN Jack
Power Supply
On/Off Switch
FXO Ports
TABLE 1: DEFINITIONS OF THE GXW CONNECTORS
LAN (or PC) Connect your PC to this port. It will then be assigned an IP address from
your Router/DHCP Server. The GXW-410x acts as a switch only.
WAN (or LAN)
VIDEO IN
RESET
POWER IN
OFF/ON
Connect to the internal LAN network or Public Internet.
Connection for Analog based Video Surveillance Camera (RCA)
Factory Reset button. Press for 7 seconds to reset factory default settings.
Power adapter connection
Off/On switch
FXO1 - FXO8 FXO ports to be connected to physical PSTN lines from a traditional PSTN
PBX or PSTN Central Office.
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FIGURE 2: DIAGRAM OF GXW-410X DISPLAY PANEL
GXW- 410x
Display
FXO port
ABLE 2: DEFINITIONS OF THE GXW DISPLAY PANEL
T
Power LED
Indicates Power. Remains ON when Power is connected and unit is
turned ON.
Ready LED
LAN LED
PC LED
Video LED
Remains ON after boot-up.
Indicates LAN (or WAN) port activity
Indicates PC (or LAN) port activity
Remains solid green on boot-up. If Video IN terminal is connected,
indicates video activity.
LEDs 1 - 8
Indicate status of the respective FXO Ports on the back panel
Busy - ON
Available - OFF
NOTE: All LEDs display green when ON.
During a firmware upgrade or configuration download the following LED pattern will be observed:
Power, Ready, Video and WAN LEDs will be ON. The FXO port LED will keep flashing during download
and then stay OFF while the new files are written. The entire process may take between 5 to 15 minutes.
The firmware upgrade is complete when you can login into the web configuration pages.
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APPLICATION DESCRIPTION
A. IP PBX / SIP Server with GXW410x
A SIP proxy server such as Asterisk or a SIP registrar server can be deployed with the GXW-410x series.
In this environment, the SIP server handles SIP registration and call control and the GXW-410x
processes media conversion between IP and PSTN calls.
There are 2 ways to configure GXW410x when using with a SIP Server:-
1. With SIP accounts configured on Channels page. In this case, the GXW acts like an endpoint
requesting registration from the SIP Server. Under the Channels webpage you will need to fill in
the information like SIP User ID, Password, etc. Now, when you try to make calls from IP, the call
will be routed to the SIP Server which will forward it to one of the SIP accounts on the GXW410x,
which will then forward it to the PSTN line.
2. Without SIP accounts. In this case, you simply have to configure the SIP Server to perform
forwarding of the SIP INVITE message with the FXO destination number to the gateways IP
Address. The GXW410x will receive the digits and immediately forward them on the FXO lines to
the destination PSTN. Most of the configuration on the Gateway for this case will remain default,
except Stage Method needs to be set to 1, and SIP Server IP Address/DNS name has to be filled.
UNCTIONAL DIAGRAM OF IP-PBX & GXW-410X
F
Anywhere in the world
IPPBX or
SIP Server
PPSSTTNN
CClloouudd
PSTN Analog endpoints
4 or 8 Ports FXO Lines
GXW-410x
IP/LAN
Grandstream IP Phones
IP/WAN
For incoming calls from the PSTN analog endpoints to the GXW410x, the device will auto forward each
call to a configured IP extension. The SIP Server can then route the call based on its own configuration or
IVR system.
B. FXS Gateway with GXW410x [No SIP Server required]
Alternatively, the GXW410x can be used without a SIP Server. You can use it in conjunction with a FXS
Gateway (Ex. GXW400x) and still be able to originate and terminate calls from IP to PSTN and vice
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versa. All you need to make sure is that the 2 gateways are able to locate each other (they should be on
the same LAN or on Public IPs).
GXW–400
X & GXW–410X SCENARIO/TOLL- FREE CALLING BETWEEN LOCATIONS
Branch A - Boston, MA
4 employees
Analog
Phones
FX0
PPSSTTNN CClloouud
d
IInntteerrnneett
CClloouud
d
GXW-410x
Branch B – Denver, CO
4 employees
GXW-400x
In this diagram, configure the SIP Server field to be the IP Address of the other gateway (i.e. configure IP
address of FXS gateway to be SIP Server of GXW410x and vice versa).
Please be sure you set SIP
Registration to No.
EXPECTED CALL FLOW: Analog Phone (GXW400x) picks up and dials destination PSTN number. The call
gets routed to the GXW410x which dials out the digit string onto the FXO Lines, thus reaching the
destination PSTN endpoint. On the reverse, incoming calls from PSTN endpoints will be routed
automatically to the FXS Gateway through the GXW410x.
AND FXO GATEWAY CONFIGURATION EXAMPLE
FXS
GXW-400x GXW-410x
Profile 1
SIP Server - Set it to IP Address of
GXW410x
Advanced Settings
STUN Server - Blank
Use Random Port - No
SIP Registration - No
Outgoing Call without Registration - Yes
NAT traversal – No
Advanced Settings
STUN Server - Blank
FXO lines
Wait for Dial Tone - Y or N (whichever works for your
PSTN Service Provider)
Stage Method - 1
Offhook Auto Dial - 444 @ch1-8:p1; ch1-8:5060++;
Channels
1-8 5060 Profile 1
Local SIP Listen port (For VOIP to PSTN calls) - 5060++
Profile 1
SIP Server - Set it to IP Address of GXW400x
SIP Registration - No
NAT traversal - No
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For more information regarding this setup, email Grandstream technical support at
support@grandstream.com
FEATURES
GXW–410x is a next generation IP voice and video gateway that features full interoperability with leading
IP-PBXs, SoftSwitches and SIP platforms. The Gateway series offers superb voice and video quality,
traditional telephony functionality, simple configuration, feature rich functionality and an additional video
port that enables the gateway to act like a video surveillance gateway.
OFTWARE FEATURES OVERVIEW
S
• 4 and 8 FXO port media gateways
• Video surveillance port
• External power supply
• Two RJ-45 ports (switched or routed)
• TFTP and HTTP firmware upgrade support
• Multiple SIP accounts, multiple SIP profiles (choice of 3 profiles per account)
• Supports Audio Codecs: G711U/A, G723, G729A/B and GSM
• Supports Video Codecs: H.264
• G.168 – echo cancellation
• Flexible DTMF transmission: In Audio, RFC2833, SIP Info or any combination of the 3
• Selectable, multiple LBR coders per channel
• T.38 compliant
HARDWARE SPECIFICATION
TABLE 4: HARDWARE SPECIFICATION OF GXW-410X
LAN interface
LED
Universal Switching
Power Adaptor
Dimension
Weight
Temperature
Humidity
Compliance
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2xRJ45 10/100Mbps
8 LEDs (GREEN)
Input: 100-240V AC, 50/60Hz, 0.5A Max
Output: 12V DC, 1.25A
UL certified
225mm (L) x 172mm (W) x 42mm (H)
0.29 lbs (3.5 oz)
32~104°F
0~40°C
10% - 90% (non-condensing)
FCC, CE
TABLE 3: GXW-410X SOFTWARE FEATURES
GXW– 410x FX0 Analog Gateway Series
IP settings
GXW-4104: 4 ports; 4 SIP accounts w/ choice of 3 SIP Server profiles
GXW-4108: 8 ports; 8 SIP accounts w/ choice of 3 SIP Server profiles
Round-robin port scheduling to ensure available lines to access PSTN
networks
Telephone Interface
Network Interface
LED Indicators
On/Off Switch
Voice over Packet
Capabilities
Voice Compression
Video Surveillance
DHCP Server/Client
Fax over IP
FXO, RJ11
Two (2) 10/100 Mbps, RJ45
Power, Video, and Line LEDs
Yes
G.168 compliant Echo Cancellation, Dynamic Jitter Buffer,
Modem detection & auto-switch to G.711
G.711U, G711A, G.723, G.729A/B, GSM
Real-time H.264 base CIF resolution
Switch Mode and PPPoE
T.38 compliant Group 3 Fax Relay up to 14.4kpbs and auto-switch to G.711
for Fax Pass-through
QoS
IP Transport
PSTN Signaling
DTMF Method
Diffserve, TOS, 802.1 P/Q VLAN tagging
RTP/RTCP and RTSP
FXO Loop start, Current Disconnect.
Flexible DTMF transmission method,
User interface of In-audio, RFC2833, and SIP Info
IP Signaling
Provisioning
Media
Control
Management
SIP (RFC 3261)
TFTP and HTTP
SRTP
TLS and SIPS (pending)
Syslog support,
HTTPS and telnet (pending), remote management using Web browser
Short and long haul
Caller ID
Polarity Reversal /
Wink
EMC
REN3: Up to150 ft on 24 AWG line
Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID
Yes (Detection only). The PSTN lines will need to be subscribed to PR
service from the Service Provider.
GXW-410x: EN55022 Class B, CFR Part 15 Class B, EN55024;
GXW-4104: FCC, CE (in addition)
Safety
GXW-410x: EN60950-1 GXW-4108: UL60950-1 (in addition)
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CONFIGURATION GUIDE
CONFIGURATION WITH WEB BROWSER
The GXW-410x has an embedded Web server that will respond to HTTP GET/POST requests. It also has
embedded HTML pages that allow a user to configure the IP phone through any common web browser.
Examples of GUI interfaces can be downloaded @
http://www.grandstream.com/user_manuals/GUI/GUI_GXW-410x.
CCESSING THE WEB CONFIGURATION MENU
A
1. Connect the Power to the GXW-410x unit.
2. Connect an Ethernet cable between the WAN port on GXW-410x to your PC.
3. You will have to assign a dummy IP with the same subnet as the GXW IP Address, which is
192.168.0.160 by default. So, set an IP address like 192.168.0.x for your PC.
4. Launch web browser and type
to the GXW-410x web server.
You may choose to use DHCP or PPPoE connection or another static IP address according to your local
network environment.
The Gateway Web Configuration Menu can be then accessed by the following URI:
Address where the Gateway-IP-Address is the IP address of the Gateway.
NOTE: To access the configuration page, type the GXW IP address into the browser, stripping out the
leading “0” because the browser will parse in octet. e.g. if the IP address is: 192.168.001.014, please type
in: 192.168.1.14.
http://192.168.0.160 at address of web browser. This connects you
http://Gateway-IP-
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