Grandstream GDS3710 User guide
Grandstream Networks, Inc.
GDS3710
Hemispheric HD IP Video Door System
User Manual
GDS3710 User Manual
Version 1.0.7.23
COPYRIGHT
©2021 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this user manual is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with your devices as it may cause damage to the products and
void the manufacturer warranty.
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GDS3710 User Manual
Version 1.0.7.23
FCC Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) The device may not cause harmful interference, and (2) This device must accept any interference
received, including interference that may cause undesired operation.
Important: Any changes or modification not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
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GDS3710 User Manual
Version 1.0.7.23
CE Declaration of Conformity
This transmitter complies with the essential requirements and provisions of directives 2014/53/EU,
2014/30/EU, 2015/35/EU and subsequent amendments, according to standards
ETSI EN 300 330 V2.1.1 (2017-02);
ETSI EN 301 489-1 V2.1.1 (2017-02); ETSI EN 301 489-3 V2.1.1 (2017-03);
EN 60950-1: 2006+A11:2009+A1:2010+A12:2011+A2:2013: EN 62311: 2008
Manufacturer:
Grandstream Networks, Inc.
126 Brookline Ave, 3
Channel Frequency: 125 KHz
Channel Number: 1
Antenna Type / Gain: Internal
Type of Modulation: ASK
Operation temperature: -30 °C ~ +60 °C
Storage temperature: -35 °C ~ +60 °C
Humidity: 10 ~ 90% non-condensing
rd
Floor Boston, MA 02215, USA
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GDS3710 User Manual
Version 1.0.7.23
GNU GPL INFORMATION
GDS3710 firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download
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GDS3710 User Manual
Version 1.0.7.23
Table of Contents
DOCUMENT PURPOSE ............................................................................................... 15
CHANGE LOG .............................................................................................................. 16
Firmware Version 1.0.7.23 .............................................................................................................. 16
Firmware Version 1.0.7.19 .............................................................................................................. 16
Firmware Version 1.0.7.14 .............................................................................................................. 16
Firmware Version 1.0.7.11 .............................................................................................................. 16
Firmware Version 1.0.7.10 .............................................................................................................. 17
Firmware Version 1.0.7.8 ................................................................................................................ 17
Firmware Version 1.0.7.7 ................................................................................................................ 17
Firmware Version 1.0.7.4 ................................................................................................................ 17
Firmware Version 1.0.5.6 ................................................................................................................ 17
Firmware Version 1.0.5.2 ................................................................................................................ 18
Firmware Version 1.0.4.9 ................................................................................................................ 18
Firmware Version 1.0.3.35 .............................................................................................................. 19
Firmware Version 1.0.3.34 .............................................................................................................. 19
Firmware Version 1.0.3.32 .............................................................................................................. 19
Firmware Version 1.0.3.31 .............................................................................................................. 19
Firmware Version 1.0.3.23 .............................................................................................................. 19
Firmware Version 1.0.3.13 .............................................................................................................. 19
Firmware Version 1.0.2.25 .............................................................................................................. 20
Firmware Version 1.0.2.22 .............................................................................................................. 20
Firmware Version 1.0.2.21 .............................................................................................................. 20
Firmware Version 1.0.2.13 .............................................................................................................. 21
Firmware Version 1.0.2.9 ................................................................................................................ 21
Firmware Version 1.0.2.5 ................................................................................................................ 21
Firmware Version 1.0.1.19 .............................................................................................................. 22
WELCOME ................................................................................................................... 23
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GDS3710 User Manual
Version 1.0.7.23
PRODUCT OVERVIEW ................................................................................................ 24
Feature Highlights ................................ .......................................................................................... 24
Technical Specifications .................................................................................................................. 24
GETTING STARTED ..................................................................................................... 27
Equipment Packaging ..................................................................................................................... 27
Description of the GDS3710 ........................................................................................................... 28
Connecting and Setting up the GDS3710 ........................................................................................ 28
GDS3710 Wiring Connection .......................................................................................................... 29
GDS3710 Back Cover Connections ................................................................................................ 30
Connection Example ....................................................................................................................... 30
Power the unit using PoE ......................................................................................................... 31
Power the unit using PSU ........................................................................................................ 31
GETTING TO KNOW GDS3710 ................................................................................... 33
Connecting GDS3710 to Network with DHCP Server ...................................................................... 33
Windows Platform .................................................................................................................... 33
UPnP.............................................................................................................................................. 33
GS Search ...................................................................................................................................... 34
GDS Manager Utility Tool ................................................................................................................ 35
Apple Platform ......................................................................................................................... 36
Connect to the GDS3710 using Static IP ......................................................................................... 38
GDS3710 APPLICATION SCENARIOS ....................................................................... 40
Peering Mode without SIP Server ................................................................................................... 40
Peering using SIP Server (UCM6XXX) ............................................................................................ 40
Using a Network Video Recorder (NVR).......................................................................................... 41
GDS3710 PERIPHERAL CONNECTIONS ................................................................... 43
Alarm IN/OUT ................................................................................................................................. 44
Protection Diode ............................................................................................................................. 44
Connection Examples ..................................................................................................................... 45
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GDS3710 User Manual
Version 1.0.7.23
Wiring Sample using 3
rd
Party Power Supply ........................................................................... 46
Wiring Sample using Power Supply for both GDS3710 and Electric Strike................................ 46
Wiring Sample using PoE to power GDS3710 and 3
rd
Party Power Supply for Electric Strike.... 47
Good Wiring Sample for Electric Strike and High-Power Device ............................................... 48
Wiegand Module Wiring Examples.................................................................................................. 48
Input example with 3
rd
party power supply for Wiegand device ................................................. 48
Input example with power supply for both GDS3710 and Wiegand device ................................ 49
Output example with 3
rd
party power supply for Wiegand device .............................................. 49
Wiegand RFID Card Reader Example...................................................................................... 50
Siren alarming when door opened abnormally................................................................................. 50
GDS3710 Connection: IN2 set as Normal Close and “Fail Safe” Electric Strike using 3rd Party
Power Supply .......................................................................................................................... 51
GDS3710 Connection: IN2 set as Normal Open and “Fail Secure” Electric Strike using 3rd Party
Power Supply .......................................................................................................................... 51
GDS3710 Connection: IN2 set as Normal Open and “Fail Secure” Electric Strike using 3rd Party
Power Supply with Door sensor ............................................................................................... 52
GSC3570 Secure Open Door via GDS37XX/GSC3570 Peering ...................................................... 53
One-Way Interlocking Mode ............................................................................................................ 55
Open Door via GDS37xx with or without a SIP Call ......................................................................... 59
GDS3710 HOME WEB PAGE....................................................................................... 61
GDS3710 Configuration & Language Page ..................................................................................... 62
GDS3710 SETTINGS .................................................................................................... 64
Live View Page ............................................................................................................................... 64
Live Snapshot .......................................................................................................................... 64
MJPEG Stream........................................................................................................................ 67
Door System Settings ..................................................................................................................... 70
Basic Settings .......................................................................................................................... 70
Using Alarm Out (COM 1) to Control a Second Door ........................................................................ 79
Keep Door Open...................................................................................................................... 82
Emergency PIN............................................................................................................................... 84
Card Management ................................................................................................................... 85
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GDS3710 User Manual
Version 1.0.7.23
Add Users Manually ........................................................................................................................ 85
Add Users Automatically ................................................................................................................. 87
Users Operation .............................................................................................................................. 87
Group ...................................................................................................................................... 87
Schedule ................................................................................................................................. 88
Holiday .................................................................................................................................... 89
System Settings.............................................................................................................................. 90
Date & Time Settings ................................................................ ............................................... 90
Network Settings ..................................................................................................................... 91
OpenVPN® Settings ................................................................................................................ 92
Access Settings ....................................................................................................................... 93
User Management ................................................................................................................... 97
Account .......................................................................................................................................... 98
Account 1 - 4 ........................................................................................................................... 98
Phone Settings ............................................................................................................................. 101
Phone Settings ...................................................................................................................... 101
Account [1-4] White List ......................................................................................................... 103
Click-To-Dial .......................................................................................................................... 104
Video & Audio Settings ................................................................................................................. 105
Video Settings ....................................................................................................................... 106
OSD Settings ......................................................................................................................... 108
CMOS Settings ...................................................................................................................... 108
Audio Settings ....................................................................................................................... 109
Privacy Masks ....................................................................................................................... 110
Alarm Settings ............................................................................................................................... 111
Alarm Events Config ............................................................................................................... 111
Motion Detection ........................................................................................................................... 112
Digital Input .................................................................................................................................. 113
Enable Silent Alarm Mode ............................................................................................................. 114
Hostage Code ............................................................................................................................... 114
Tamper Alarm ............................................................................................................................... 115
Keypad Input Error Alarm .............................................................................................................. 115
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GDS3710 User Manual
Version 1.0.7.23
Non-Scheduled Access Alarm ....................................................................................................... 115
Alarm Action When Illegal Card Swiped ................................................................................. 116
Alarm Action Settings............................................................................................................. 116
Alarm Phone List ................................................................................................................... 118
Email & FTP Settings .................................................................................................................... 119
Email Settings ....................................................................................................................... 119
FTP & Center Storage ........................................................................................................... 120
Maintenance Settings ................................................................ ................................................... 122
Upgrade ................................................................................................................................ 122
Reboot & Reset ..................................................................................................................... 125
Debug Log ............................................................................................................................. 125
Data Maintenance ................................................................ ................................................. 126
System Health Alert ............................................................................................................... 127
Event Notification ................................................................................................................... 128
Event Log .............................................................................................................................. 130
Certificates ............................................................................................................................ 131
Status ........................................................................................................................................... 132
Account Status ...................................................................................................................... 132
System Info ........................................................................................................................... 133
Network Info .......................................................................................................................... 134
CONNECTING GDS3710 WITH GXV32XX ................................................................ 136
CONNECTING GS WAVE WITH GDS3710 DOOR SYSTEM..................................... 137
GDS3710 HTTP API ................................................................................................... 138
FACTORY RESET ...................................................................................................... 139
Restore to Factory Default via Web GUI........................................................................................ 139
Hard Factory Reset....................................................................................................................... 139
Restore to Factory Default Via SIP NOTIFY .................................................................................. 141
Restore factory password via special key combination .................................................................. 142
EXPERIENCING THE GDS3710 ................................................................................ 144
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GDS3710 User Manual
Version 1.0.7.23
Table of Tables
Table 1: GDS3710 Features in a Glance ................................................................................................ 24
Table 2: GDS3710 Technical Specifications ........................................................................................... 24
Table 3: Equipment Packaging ............................................................................................................... 27
Table 4: GDS3710 Wiring Connection .................................................................................................... 29
Table 5: Home Page Description ............................................................................................................ 61
Table 6: Door System Settings ............................................................................................................... 72
Table 7: Immediate Open-Door Table ..................................................................................................... 82
Table 8: Schedule Keep Door Open ....................................................................................................... 83
Table 9: Card Info .................................................................................................................................. 86
Table 10: Add Group ................................................................ .............................................................. 88
Table 11: Date & Time ............................................................................................................................ 90
Table 12: Basic Settings ........................................................................................................................ 91
Table 13: Access Settings ...................................................................................................................... 94
Table 14: User Management .................................................................................................................. 97
Table 15: SIP Account Basic & Advanced Settings ................................................................................. 99
Table 16: Phone Settings ..................................................................................................................... 102
Table 17: White List ............................................................................................................................. 104
Table 18: Video Settings ...................................................................................................................... 106
Table 19: OSD Settings ....................................................................................................................... 108
Table 20: CMOS Settings..................................................................................................................... 109
Table 21: Audio Settings ...................................................................................................................... 110
Table 22: Motion Detection ................................................................ .................................................. 112
Table 23: Digital Input .......................................................................................................................... 113
Table 24: Silently Alarm Mode .............................................................................................................. 114
Table 25: Hostage Code Alarm ............................................................................................................ 114
Table 26: Tamper Alarm ....................................................................................................................... 115
Table 27: Keypad Input Error Alarm...................................................................................................... 115
Table 28 : Non-Scheduled Access Alarm .............................................................................................. 115
Table 29: Alarm action when illegal card swiped ................................................................................... 116
Table 30: Alarm Actions ....................................................................................................................... 117
Table 31: Alarm Phone List .................................................................................................................. 118
Table 32: Email Settings - SMTP.......................................................................................................... 119
Table 33: Picture Storage Settings ....................................................................................................... 120
Table 34: FTP Filenames ..................................................................................................................... 121
Table 35: Upgrade ............................................................................................................................... 123
Table 36: Reset & Reboot .................................................................................................................... 125
Table 37 : Log Manager Settings.......................................................................................................... 129
Table 38: System Info .......................................................................................................................... 133
Table 39: Network Info ......................................................................................................................... 135
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GDS3710 User Manual
Version 1.0.7.23
Table of Figures
Figure 1: GDS3710 Package ................................................................................................................. 27
Figure 2: GDS3710 Front View .............................................................................................................. 28
Figure 3: GDS3710 Back View............................................................................................................... 28
Figure 4: GDS3710 Back Cover Connections ........................................................................................ 30
Figure 5: GDS3710 Back Cover ............................................................................................................. 31
Figure 6: Connection Example ............................................................................................................... 31
Figure 7: Powering the GDS3710 .......................................................................................................... 32
Figure 8: Detecting GDS3710 via UPnP................................................................................................. 33
Figure 9: GDS3710 Login Page ............................................................................................................. 34
Figure 10: GS Search Discovery ................................................................................................ ............ 35
Figure 11: GDS3710 Detection .............................................................................................................. 36
Figure 12: Apple Safari Settings Page .................................................................................................... 37
Figure 13: Bonjour Setting Page ............................................................................................................ 37
Figure 14: Static IP on Windows ............................................................................................................ 39
Figure 15: Peering GDS3710 with UCM6XXX ........................................................................................ 41
Figure 16: Peering GDS3710 with GVR3550 ......................................................................................... 42
Figure 17: Peripheral Connections for GDS3710 .................................................................................... 43
Figure 18: Alarm_In/Out Circuit for GDS3710 ......................................................................................... 44
Figure 19: Protection Diode - Example 1 ................................................................................................ 45
Figure 20: Protection Diode - Example 2 ................................................................................................ 45
Figure 21: 3
Figure 22: Power Supply used for both GDS3710 and Electric Strike ..................................................... 46
Figure 23: Wiring Sample using PoE to power GDS3710 and 3
Figure 24: Example to Avoid when Powering the Electric Strike ............................................................. 47
Figure 25: Electric Strike and High-Power Device Example .................................................................... 48
Figure 26: Wiegand Input Example with 3
Figure 27: Wiegand Input Example with Power Supply for GDS3710 and Wiegand Device .................... 49
Figure 28: Wiegand Output Wiring Example ........................................................................................... 49
Figure 29: Wiegand RFID Card Reader Example ................................................................................... 50
Figure 30: Digital Input set as Normal close ........................................................................................... 51
Figure 31: “Fail safe” Electric Strike using 3rd Party Power Supply ......................................................... 51
Figure 32: Digital Input set as Normal open............................................................................................ 51
Figure 33: “Fail Secure” Electric Strike using 3rd Party Power Supply .................................................... 52
Figure 34: “Fail Secure” Electric Strike using 3rd Party Power Supply with Door Sensor ......................... 52
Figure 35: GSC3570 secure open door via GDS3710 ............................................................................ 53
Figure 36: GSC3570 secure open door via GDS3710-GDS3710 configuration ....................................... 54
Figure 37: GSC3570 secure open door via GDS3710-GSC3570 Door System System configuration ..... 54
Figure 38: GSC3570 secure open door via GDS3710-GSC3570 Digital Input configuration.................... 54
Figure 39: One-Way Interlocking Mode Diagram Example ..................................................................... 56
rd
party Power Supply Wiring Sample .................................................................................. 46
rd
party Power Supply for Electric Strike . 47
rd
party Power Supply ............................................................. 48
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GDS3710 User Manual
Version 1.0.7.23
Figure 40: One-Way Interlocking Mode_GDS3710_Configuration_1 ...................................................... 56
Figure 41: One-Way Interlocking Mode_GDS3710_Configuration_2 ...................................................... 57
Figure 42: GDS37XX Configuration Example ................................................................ ......................... 59
Figure 43: GSC3570 Configuration Example .......................................................................................... 59
Figure 44: Open Door with SIP Call ....................................................................................................... 60
Figure 45: Open Door without SIP Call................................................................................................... 60
Figure 46: Open Door without SIP Call................................................................................................... 60
Figure 47: Home Page: Internet Explorer 11 .......................................................................................... 61
Figure 48: Switch Language Page ......................................................................................................... 63
Figure 49: Live View Page: Google Chrome ........................................................................................... 64
Figure 50: MJPEG Authentication Mode................................................................................................. 65
Figure 51 : Snapshot admin credential ................................................................................................... 65
Figure 52 : Snapshot view using secured MJPEG authentication Mode .................................................. 66
Figure 53: Snapshot view using Basic Authentication Mode ................................................................... 67
Figure 54: MJPEG Authentication Mode................................................................................................. 67
Figure 55 : MJPEG view admin credential .............................................................................................. 68
Figure 56 : MJPEG live view using secured MJPEG Authentication Mode .............................................. 69
Figure 57: MJPEG view using Basic MJPEG Authentication Mode ......................................................... 70
Figure 58: Door System Settings Page .................................................................................................. 71
Figure 59: Alarm_Out1 Feature .............................................................................................................. 79
Figure 60: Universal Local PIN .............................................................................................................. 80
Figure 61: Remote PIN to Open Door .................................................................................................... 81
Figure 62: Right of Card and Private PIN ............................................................................................... 81
Figure 63: Immediate Open Door ........................................................................................................... 82
Figure 64: Schedule Open Door............................................................................................................. 83
Figure 65: Edit Schedule........................................................................................................................ 84
Figure 66: Keep Door Open – Emergency PIN ....................................................................................... 84
Figure 67: Card Management ................................................................................................................ 85
Figure 68: Card Info ............................................................................................................................... 86
Figure 69: Add Group ............................................................................................................................ 88
Figure 70: Groups List ........................................................................................................................... 88
Figure 71: Edit Schedule Time ............................................................................................................... 89
Figure 72: Edit Holiday Time .................................................................................................................. 89
Figure 73: Date & Time Page ................................................................................................................. 90
Figure 74: Basic Settings Page .............................................................................................................. 91
Figure 75: OpenVPN Settings page ....................................................................................................... 92
Figure 76: Access Settings Page ........................................................................................................... 94
Figure 77: User Management Page ....................................................................................................... 97
Figure 78: Password Recovery Email ................................ ................................................................ .... 98
Figure 79: SIP Account Settings Page.................................................................................................... 98
Figure 80: Phone Settings Page .......................................................................................................... 102
Figure 81: White List Page ................................................................................................................... 104
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GDS3710 User Manual
Version 1.0.7.23
Figure 82 : Click-To-Dial....................................................................................................................... 105
Figure 83: Video Settings Page............................................................................................................ 106
Figure 84: OSD Settings Page ............................................................................................................. 108
Figure 85: CMOS Settings Page ................................................................ .......................................... 109
Figure 86: Audio Settings Page ............................................................................................................ 109
Figure 87: Privacy Masks Configuration Page ...................................................................................... 110
Figure 88: Events Page ........................................................................................................................ 111
Figure 89: Region Config ..................................................................................................................... 112
Figure 90: Digital Input ......................................................................................................................... 113
Figure 91: Alarm Schedule ................................................................................................................... 115
Figure 92: Edit Schedule...................................................................................................................... 116
Figure 93: Alarm Action ........................................................................................................................ 117
Figure 94: Edit Alarm Action ................................................................................................................. 117
Figure 95: Alarm Phone List ................................................................................................................. 118
Figure 96: Email Settings - SMTP Page ................................................................ ............................... 119
Figure 97: Picture Storage Settings...................................................................................................... 121
Figure 98 : FTP filenames .................................................................................................................... 122
Figure 99: Upgrade Page..................................................................................................................... 123
Figure 100: Reset & Reboot Page ....................................................................................................... 125
Figure 101: Debug Log Page ............................................................................................................... 126
Figure 102: Data Maintenance Page .................................................................................................... 127
Figure 103: System Health Alert Page ................................................................................................. 127
Figure 104: Log Manager Page ........................................................................................................... 129
Figure 105: Event Logs ........................................................................................................................ 130
Figure 106: Upload Certificate files ...................................................................................................... 131
Figure 107: System Info Page .............................................................................................................. 132
Figure 108: System Info Page .............................................................................................................. 133
Figure 109: Network Info Page ............................................................................................................ 134
Figure 110: Reset via Web GUI ............................................................................................................ 139
Figure 111: Wiegand Interface Cable ................................................................................................... 140
Figure 112: Wiegand Cable Connection ............................................................................................... 140
Table 113: Encoding rule ...................................................................................................................... 142
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GDS3710 User Manual
Version 1.0.7.23
DOCUMENT PURPOSE
This document describes the basic concept and tasks necessary to use and configure your GDS3710. And
it covers the topic of connecting and configuring the GDS3710, making basic operations and the call
features. Please visit http://www.grandstream.com/support to download the latest “GDS3710 User Manual”.
This guide covers following topics:
Product Overview
Getting Started
Getting to Know GDS3710
GDS3710 Application Scenarios
GDS3710 Peripheral Connections
GDS3710 Home Web Page
GDS3710 Settings
Connecting GDS3710 with GXV32XX
Connecting GS Wave with GDS3710 Door System
GDS3710 HTTP API
Factory Reset
Experiencing the GDS3710
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GDS3710 User Manual
Version 1.0.7.23
CHANGE LOG
This section documents significant changes from previous versions of user manual for GDS3710. Only
major new features or major document updates are listed here. Minor updates for corrections or editing are
not documented here.
Firmware Version 1.0.7.23
Added support for Key Sensitivity Options. [Key Sensitivity Level]
Added support for Scheduled Auto Reboot. [Auto Reboot]
Increased whitelist up to 200 per Account. [Account [1-4] White List]
Added support for One-Way Interlocking Mode. [One-Way Interlocking Mode]
Added support for door opening with and without call when paired with GSC3570. [Open Door via
GDS37xx with or without a SIP Call]
Firmware Version 1.0.7.19
Added Alarm Action triggering when illegal card swiped. [Alarm Action When Illegal Card Swiped]
Added Card Number limitation with maximum number to be 2147483647. [Card Number]
Added Secure Open Door with GDS37xx/GSC3570 setup. [GSC3570 Secure Open Door via
GDS37XX/GSC3570 Peering]
Added Web Relay ON/OFF URL configuration field for some 3
[Door Relay Options]
Set “RTSP password” and “GDSManager Configuration Password” initial value to be GDS37xx
default random password. [RTSP Password][GDSManager Configuration Password]
Added Newfoundland/Canada time zone. [Time Zone]
rd
party Web Relay Door Controlling.
Firmware Version 1.0.7.14
Added OpenVPN® support [OpenVPN® Settings]
Added displaying “Unauthorized door opening attempt” in the Event Log when illegal card used
[Event Log]
Added WebRelay Open Door Feature [Door Relay Options]
Added reboot/resync via SIP Notify [Disable SIP NOTIFY Authentication]
Added option to enable PIN/Password display [Enable PIN/Password Display (HTTPS)]
Added support for “UserName” in HTTP Event Notification [Event Notification]
Firmware Version 1.0.7.11
Revised SIP Account Name to Display Name [SIP Basic Settings]
Added support for Cisco QuoVadis/HydrantID CA [Certificates]
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GDS3710 User Manual
Version 1.0.7.23
Firmware Version 1.0.7.10
Increased maximum unlock holding time to 1800 seconds (30 minutes). [Basic Settings]
Added support for anonymous MJPEG stream viewing for each of the three streams. [Enable
Anonymous LiveView]
Firmware Version 1.0.7.8
Enhanced the failover mechanism based on DNS SRV. [DNS Mode]
Include Holidays on Keep Door Open Schedule for Door 2. [Holiday Mode]
Firmware Version 1.0.7.7
Added siren alarming function when door opened abnormally. [Connection Examples]
Added option to only accept incoming SIP call from Proxy/Server. [Accept Incoming SIP from Proxy
Only]
Added support for including Holidays at Keep Door Open schedule. [Keep Door Open]
Added reset/restore factory default password via special keypad combination operations.
[FACTORY RESET]
Firmware Version 1.0.7.4
Added ability to separate webUI credentials from the GDSManager credentials. [GDSManager
Configuration Password]
Added G.729 audio codec support. [Technical Specifications] [Preferred Vocoder]
Added ability to enable multiple audio codecs simultaneously and specify priority of codecs.
[Preferred Vocoder]
Added “Schedule” for firmware upgrade and provisioning. [Upgrade]
Added support for randomize firmware upgrade and provisioning. [Upgrade]
Added support for Voice Frame per TX in the audio settings. [Voice Frame Per TX]
Added option to keep keypad blue light ON/OFF based on schedule. [Door System Settings]
Added support for DHCP Option 120. [Enable DHCP Option 120 Override SIP Server]
Added support for reregister before expiration option. [Re-register before Expiration (s)]
Added support for anonymous RTSP Live View. [Enable Anonymous LiveView]
Added support for DHCP Option 42. [Allow DHCP Option 42 to override NTP server]
Firmware Version 1.0.5.6
Added support for 4 SIP accounts. [Account]
Added option to configure DTMF Payload value. [DTMF Payload Type]
Added option to disable outbound proxy route header. [Outbound Proxy Mode]
Added support for Packetization Mode 0. [SIP Packetization Compatibility Mode]
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GDS3710 User Manual
Version 1.0.7.23
Added support for “Normal Open” or “Normal Close” setting when Alarm Out1 is set to Open Door.
[ALMOUT1 Status]
Added support for System Health Alerts via Email. [System Health Alert]
Added option to upload custom doorbell ringtone. [Enable Custom Doorbell Ringtone]
Added option to set Schedule for “Local PIN to Open Door”. [Local PIN to Open Door Schedule]
Added support for CSV format when Importing/Exporting Card user data. [Card Management]
Added support for Anonymous Snapshot. [Enable Anonymous LiveView]
Enhanced security by only allowing numbers existing under “White List” to open the door remotely
when call is initiated from GDS3710. [Remote PIN to Open the Door]
Added Boot version information into System status. [Boot Version]
Firmware Version 1.0.5.2
Added Alarm_Out port (COM1 interface) be used as Open Door 2. [Using Alarm Out (COM 1) to
Control a Second Door]
Added option to Enable/Disable WebUI access. [Disable Web Access]
Added option to define number of snapshots to be uploaded when opening door. [Number of
Snapshots when Door Opened]
Added option to specify digital input to be normal Open or normal Close. [Input Digit 1 Status]
Added ability to set schedule for Alarm In door opening. [Select Alarm Schedule]
Added support for using Digit Only as Private PIN. [Local PIN Type]
Added option to configure “No Key Entry Timeout”. [No Key Input Timeout]
Added ability to email snapshot when door opened. [Snapshot when Door Opened]
Added option to allow anonymous viewing. [Enable Anonymous LiveView]
Added option to configure payload type for H.264. [H.264 Payload Type]
Extended VLAN tag range from 0 to 4094. [Layer 2 QoS 802.1Q/VLAN Tag]
Added option to use Emergency PIN to overwrite “Keep Door Open” schedule and lockdown.
[Emergency PIN]
Added ability to configure device with custom certificate signed by custom CA certificate.
[Certificates]
Added support for special character “@” in the SIP User ID. [SIP User ID]
Added SIP NOTIFY to factory reset the GDS3710. [Allow Reset Via SIP NOTIFY] [Restore to
Factory Default Via SIP NOTIFY]
Added event log showing the users (Username) opening door via private PIN. [Event Log]
Firmware Version 1.0.4.9
Added support for Parallel Hunting when doorbell pressed [Door Bell Call Mode]
Enhanced HTTP Event Notification details: Added “CARDID” and “SIPNUM” [URL Template]
Add support for TLSv1.2
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GDS3710 User Manual
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Firmware Version 1.0.3.35
Added option to assign a schedule to the doorbell. [Press Doorbell Schedule]
Added option to set the maximum number of digits dialed. [Maximum Number of Dialed Digits]
Firmware Version 1.0.3.34
Added support for video live view on Chrome/Firefox with no Plugin required. [Live View Page]
Added option to send Snapshot via Email when doorbell pressed. [Snapshot when Doorbell
Pressed]
Added RTCP/RTCP-XR for SIP Call to meet Cloud Solution Service Provider. [Enable RTCP]
Added alarm notification of non-scheduled access users. [Non-Scheduled Access Alarm]
Added Keep Door Open section. [Keep Door Open]
Added MJPEG Authentication Mode. [JPEG Authentication Mode] [Live View Page]
Firmware Version 1.0.3.32
Added LED lighting indication pattern for firmware upgrade process. [Upgrade]
Increased the maximum allowed whitelist numbers to 30 records with 20-digit length for each
number [Account [1-4] White List]
Added Support for HTTP command to Open Door. [Enable HTTP API Remote Open Door]
Added display device logs at GDS web UI. [Event Log]
Added valid start/end dates for Card Management. [Card Management]
Added “Test” button for Alarm Action. [Alarm Action]
Added “Alarm IN/OUT Status” display at GDS “Status” page UI.
[Added Self-defined Even Notification Message. [Event Notification]
Firmware Version 1.0.3.31
Added ability to upload Trusted CA certificate files. [Certificates]
Added support for multi-channel call mode. [Enable Multi-channel Call Mode]
Added option to enable/disable certificate validation. [Certificates]
Firmware Version 1.0.3.23
Added Standard Mode and Broadsoft Mode in SIP Settings, Broadsoft Supported. [Special Feature]
Added card ID number and phone number reported in event log message. [Event Notification]
Added “Click-to-Dial” feature support. [Click-To-Dial]
Firmware Version 1.0.3.13
Added option to disable alarm sound at phone side when event trigger SIP call to the phone.
[Enable two-way SIP Calling]
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GDS3710 User Manual
Version 1.0.7.23
Increased maximum characters to 256 in “Number called when doorbell pressed” to allow serial
hunting of SIP extensions or IP address with port or mixing of both, with each ring several seconds
before going next. [Number Called When Door Bell Pressed]
Added feature to capture snapshot when doorbell pressed. [Snapshot when Doorbell Pressed]
Added feature to disable keypad input (lock keypad) and ONLY doorbell button can be pressed.
[Disable Keypad (except the Doorbell Button)]
Added option to disconnect call automatically after door open event. [Enable On Hook After Remote
Door Opened]
Issuing Mode automatically. [Card issuing State Expire Time(m)]
Added ability for whitelist entries to open door using remote PIN. [Account [1-4] White List]
Firmware Version 1.0.2.25
Added if schedule disabled, GDS3710 will bypass the option to open door. [Group overrides
Schedule]
Implemented the HTTP Upload (RFID card) Log Event support for 3
[Event Notification]
rd
party Software Integration.
Firmware Version 1.0.2.22
No major changes.
Firmware Version 1.0.2.21
Allow config and call IP address format on SIP field when dialing the Virtual Number. [SIP Number]
Added “Silent Alarm” Mode. [Enable Silent Alarm Mode]
Added option Backup/Restore including all passwords like SIP/FTP/Remote Access, etc. [Data
Maintenance]
Added schedule support for Card and PIN. [Schedule]
Added LLDP support. [Enable LLDP]
Added database automatic backup and synchronization.
Modified WebGUI style.
Added card information batch delete option in the WebGUI. [Users Operation]
Added option to enable “Motion Detection”, “Tamper Alarm” and backlight partially light. [Tamper
Alarm] [Motion Detection] [Enable Background Light]
Added card user limitation up to 2000 and group limit to 50. [Card Management] [Group]
Added Card and PIN schedule configuration Central Mode. [Central Mode]
Added LDC Ratio Control and Adjustment. [LDC Ratio]
Expended the range of Ring timeout. [Ring Timeout]
Added option to disable Auto Answer. [Auto Answer]
Updated the “DingDong” tone when doorbell pressed.
Added function to check the default value.
Added Factory Reset via special procedures. [Hard Factory Reset]
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GDS3710 User Manual
Version 1.0.7.23
Added file upload and download (card information, configuration etc.) can be executed after
authentication. [Card Management]
Firmware Version 1.0.2.13
Added support of ONVIF Profile S.
Added “Privacy Mask” support in Motion Detection Setting. [Privacy Masks]
Updated OCX plugin engine to Version 3.1.0.74
Added DTMF Open Door control option in WebGUI [Enable DTMF Open Door]
Added HTTP API support [GDS3710 HTTP API].
Optimized HTTP API for Card Management.
Added “Enable Blue Doorbell Light” option in the webGUI. [Door System Settings]
Added switch on the doorbell blue light by configured time period of the day. [Door System Settings]
Implemented “Silent Alarm” mode. [Enable Silent Alarm Mode]
Firmware Version 1.0.2.9
Added back DTMF Open Door as optional choice, with user acknowledging the security risk.
[Enable DTMF Open Door]
Revised “Alarm Output Duration(s)” choice option as 5/10/15/20/25/30 seconds.
Firmware Version 1.0.2.5
Added folder creation and file arrangement if multiple GDS3710s are uploading snapshots to FTP
server.
Added DTMF audio playing when key be pressed. [Key Tone Type]
Separated volume control under Web GUI -> Audio Settings. [System Volume][Doorbell Volume]
Added “Audio, Snapshot, Recording and File Path Saved” operation with icons at Live View
webpage. [Live View Page]
Added “show password” feature when the eye icon be clicked in the webGUI.
Added prompt popup message when capture button clicked.
Use different email title to separate the Motion Detection and Temperature Out of the Range alarm.
Set initial value of “0” for Virtual Number and SIP number if user leaving the field empty. [Virtual
Number][SIP Number]
Added support open door remotely via GDS Manager utility (after GDS Manager version 1.0.0.78)
Supported GXP color phone JPEG_Over_HTTP with encryption and authentication. This feature is
pending on GXP/UCM6xxx firmware availability. Currently this feature does not support 3rd party
PBX if SIP extension is used in Open Door configuration.
Added SSH support with default TCP port 22. [Enable SSH][SSH Port]
Added GS_Wave (Android/iOS) Application support for Open Door. [CONNECTING GS WAVE
WITH GDS3710 DOOR SYSTEM].
Enhanced webGUI login process and added random default password.
Enhance security by disable the DTMF to open door
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GDS3710 User Manual
Version 1.0.7.23
Added support of sending DTMF tone in SIP calling (RFC2833, SIP INFO). [Enable DTMF]
Firmware Version 1.0.1.19
This is the initial version for GDS3710.
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GDS3710 User Manual
Version 1.0.7.23
WELCOME
Thank you for purchasing Grandstream GDS3710 Hemispheric HD IP Video Door System, an innovative
IP based powerful video door system.
GDS3710 HD IP Video Door System is a hemispheric IP video door phone with an integrated high-definition
IP surveillance camera. GDS3710 is ideal for monitoring from wall to wall without blind spots. Powered by
an advanced Image Sensor Processor (ISP) and state of the art image algorithms, it delivers exceptional
performance in all lighting conditions. The GDS3710 IP video door system features industry-leading
SIP/VoIP for 2-way audio and video streaming to smart phones and SIP phones. It contains integrated PoE,
LEDs, HD loudspeaker, RFID card reader, motion detector, lighting control switch and more.
GDS3710 HD IP Video Door System can be managed by Grandstream’s free windows-based management
software: GDS Manager is a client/server based software which provided RFID card management and
basic reports for the door entrance.
Along with Grandstream videophone, mobile Apps, and Network Video Recorder (NVR), the GDS3710
provides a powerful recording and monitoring solution. It can be managed with GSURF Pro or any ONVIFcompliant video management system. It also offers a flexible HTTP API for easy integration with 3rd party
applications and other surveillance systems.
GDS3710 is ideal for entry places requiring a wide-angle monitoring, such as banks, hotels, schools, office
buildings, retail stores and small warehouses, and for most small to medium sized enclosed environments.
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GDS3710 User Manual
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PRODUCT OVERVIEW
High-performance streaming server allowing multiple simultaneous
streaming session accesses.
2 Megapixel Progressive Scan CMOS, 1920H x 1080V.
Broad interoperability with most 3
rd
party SIP/VoIP devices and leading
SIP/NGN/IMS platforms.
2 Channels Input/Output alarm.
Wiegand (26 bits) Input and Output.
RFID card reader.
Weatherproof, vandal resistant.
Video Compression
H.264 High Profile / Main Profile / Base Profile, Motion JPEG.
Image Sensor
Resolution
1/2.7”, 2 Megapixel, 1920H x 1080V.
Lens Type
1/2”, F2.5, FOV: 180°(W) x 150°(H).
Day & Night Mode
White LEDs with smart brightness control.
Max Video Resolution
1920x1080.
Max Frame Rate
30 frames per second.
Minimum Illumination
0.5Lux.
Wide Dynamic Range
Yes, up to 120dB.
Embedded Analytics
Motion detection.
Feature Highlights
The following table contains the major features of the GDS3710.
Table 1: GDS3710 Features in a Glance
Technical Specifications
The following table resumes all the technical specifications including the protocols / standards supported,
voice codecs, telephony features and upgrade/provisioning settings for GDS3710.
Table 2: GDS3710 Technical Specifications
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Snapshots
Triggered upon events, sent via email and/or FTP.
Multi-stream
Resolution
High-performance streaming server allowing multiple simultaneous accesses:
Primary video stream: 1920 x 1080 resolution for continuous full HD recording.
Secondary video stream: 640 x 480 resolution for SIP/VoIP video calls.
Third video stream: 320 x 240 resolution for smartphone Apps.
Network Protocols
TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS local upload and mass provisioning using
TR-069 (pending), ARP/RARP, ICMP, DNS, DHCP, SSH, SMTP, TFTP, NTP,
STUN, TLS, SRTP.
SIP/VoIP Support
Broad interoperability with most 3rd party SIP/VoIP devices and leading
SIP/NGN/IMS platforms.
Voice Codecs
G.711µ/a-law, G.722, G.729A/B, DTMF (RFC2833, SIP INFO), AEC.
QoS
Layer 2 QoS (802.1Q, 802.1P) and Layer 3 QoS (ToS, DiffServ, MPLS).
Security
User and administrator level access control (pending), MD5 and MD5-sess based
authentication, 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS,
802.1Q.
Upgrade /
Provisioning
Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069
(Pending) or AES encrypted XML configuration file.
Audio Input
Built-in Digital Microphone, up to 1.5m with AEC.
Audio Output
Built-in HD Loudspeaker (2 Watt), sound quality suitable for up to 3 m.
Keypad / Buttons
12-key touchpad plus a capacitive doorbell button, each with individual LED
illumination.
RFID
125KHz: EM4100 (1 RFID card and 1 RFID key fob included).
Alarm Input
Yes, 2 channels, Vin < 15V, for door sensor or other devices.
Alarm Output
Yes, 2 channels, 125VAC/0.5A, 30VDC/2A, Normal Open or Normal Close, for
electric lock, light switch or other devices.
Network Interface
10M/100M auto-sensing.
Expansion Interface
Wiegand (26 bits) input and output.
Dimensions and
Weight
173mm(H) x 80mm(W) x 36mm(D).
0.6 Kg.
Power Supply
PoE (Power over Ethernet) IEEE 802.3af Class 3, or 12VDC/1A connection (AC
power adapter not included).
Interoperability
ONVIF (Profile S).
Ingress Protection
Weatherproof, vandal resistant, with support for extra back reinforcing metal plate
Temperature and
Humidity
Operation: -30°C to 60°C (-22°F to 140°F)
Storage: -35°C to 60°C (-31°F to 140°F)
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Humidity: 10% to 90% Non-condensing
Protection Class
IP66 (EN60529), IK09 (IEC62262).
Compliance
FCC: Part 15 subpart B Class B; Part 15 C; MPE
CE: EN 55032 Class B; EN 61000-3-2; EN 61000-3-3; EN 50130; EN 60950-1; EN
300330; EN 301489; EN 62311
RCM: AS/NZS CISPR 22; AS/NZS 4268; AS/NZS 60950.1
IC: ICES-003; RSS310
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GDS3710 User Manual
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GETTING STARTED
1 x GDS3710
1 x Installation Bracket
1 x Drilling Template
1 x Protecting Cap
4 x Rubber Gaskets (for sealing the
back cable)
6 x Back Panel Screws
6 x Bracket Screws and Anchors
4 x Anti-tamper screws
1 x Anti-Tamper Hex Key
1 x Wiegand Cable
1 x Lens Cleaning Cloth
1 x RFID Card (more can be purchased
from Partner/reseller)
1 x Key Fob (more can be purchased from
Partner/reseller)
1 x Frame Back Cover
1 x Quick Installation Guide
1 x GPL License
This chapter provides basic installation instructions including the list of the packaging contents and
information for obtaining the best performance using the GDS3710 Video Door System.
Equipment Packaging
Table 3: Equipment Packaging
Note: Check the package before installation. If you find anything missing, contact your system administrator
Figure 1: GDS3710 Package
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Description of the GDS3710
Below figures show the component of the back and front view of GDS3710 IP Video Door System:
Figure 2: GDS3710 Front View
Figure 3: GDS3710 Back View
Connecting and Setting up the GDS3710
The GDS3710 can be powered using PoE or PSU:
Using PoE as power supply (Suggested)
Connect the other end of the RJ45 cable to the PoE switch.
PoE injector can be used if PoE switch is not available.
Using the power adapter as power supply (PSU not provided)
Connect the other end of the RJ45 cable to network switch or router.
Connect DC 12V power source via related cable to the corrected PIN of the GDS3710.
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GDS3710 Wiring Connection
Jack
Signal
Function
Note
J2 (Basic)
3.81mm
TX+
Ethernet
PoE 802.3af
Class 3, 12.95W
Orange / White
Data
TX-
Orange
RX+
Green / White
RX-
Green
PoE_SP2
Blue +
Blue/White
Please twist these two wires together and connect to
SP1, SP2 respectively even the PoE NOT used.
PoE_SP1
Brown +
Brown/White
GND
Power Supply
DC 12V, 1A Minimum
12V
J3
(Advanced)
3.81mm
GND
Alarm GND
ALARM1_IN+
Alarm In
Vin<15V
ALARM1_IN-
ALARM2_IN+
ALARM2_IN-
NO1
Alarm Out
Relay: 30VDC/2A; 125VAC/0.5A
COM1
NO2
Electric Lock
For "Fail Secure" (Locked when Power Lost) Strike, connect COM2 &
NO2.
For "Fail Safe" (Open when No Power) Magnetic Lock, connect COM2 &
NC2.
Relay: 30VDC/2A; 125VAC/0.5A
COM2
NC2
J4 (Special)
2.0mm
GND
Wiegand Power
GND
Black
Both Input and Output MUST be connected
WG_D1_OUT
Wiegand Output
Signal
Orange
GDS3710 function as Output of Card Reader, Connect
Pin 1, 2, 3
WG_D0_OUT
Brown
LED
Wiegand Output
LED Signal
Blue
For External Card Reader; Or GDS3710 as Receiver
Only
WG_D1_IN
Wiegand Input
Signal
White
For External Card Reader
Connect Pin 1,4,5,6,7,8
WG_D0_IN
Green
BEEP
Wiegand Output
BEEP Signal
Yellow
For External Reader Only
5V
Wiegand Power
Output
Red
For External Card Reader Only.
12VDC powered External Card Reader must use own
power source, can NOT use this Pin.
Table 4: GDS3710 Wiring Connection
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GDS3710 Back Cover Connections
Figure 4: GDS3710 Back Cover Connections
Connection Example
To connect the GDS either by using PoE or PSU follow steps below:
Open the Back-Cover Board of the GDS3710 which should look like following figure.
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