Gram KF 310-01, KF 320-01, KF 350-01, M60 Series User Manual

KF 310-01
KF 320-01
KF 350-01

M60 Series Manual

CONGRATULATIONS ON YOUR NEW GRAM

FRIDGE/FREEZER.

Congratulations on your new fridge/freezer. The fridge/freezer
was developed taking the different storage requirements of food
items into consideration. Some must be stored cold - others require
a little higher temperature. A few must be stored separately so as
not to impart flavour and odour to other items of food. Most items
of food require high air humidity in order to stay fresh.
To ensure that you get as much joy out of your new fridge/freezer
as possible, it is important that you become familiar with it’s
functions and know how to use the accessories. Please read this
manual carefully before setting up and using your fridge/freezer.
As these instructions apply to several fridge/freezer models, the
equipment may vary from model to model.

Before using the fridge/freezer

On receipt, check to ensure that the fridge/freezer has not become
damaged during transportation. Transport damage should be
reported to the local supplier before the fridge/freezer is put to use.
It is also highly recommended that your fridge/freezer is left in it’s
final position in the kitchen for a minimum of 2 hours prior to
turning on. This allows the oil to settle in the compressor, which is
caused by movement during transportation.
Before filling the fridge/freezer with items of food, the fridge/
freezer interior should be cleaned with lukewarm water containing
a mild detergent. Use a soft cloth. If the fridge/freezer has been
stored in cold surroundings (colder than +5ºC), it must be allowed
to stabilise for at least 2 hours before being switched on.

Read more about setting up and installation on pages 8 through to

14.

2

CONTENTS

Important Information 5

Transporting and moving the fridge/freezer 5
If the fridge/freezer is not to be used for some time 6
Warning 6
Disposal 6

Product Description 7

Setting Up And Installation 8

Where to place the fridge/freezer 8
Building into a kitchen cabinet 9
Building into a fridge/freezer cabinet 9
Installation and ventilation diagrams 10
Electrical connection 11
Changing the door hinge over to the opposite side 12

Using The Fridge/Freezer 15

Electronic control diagram 15
Electronic control 16
Operating the fridge/freezer 16

Replacing the bulb 17

Temperature regulation 18
Displaying the temperature 18
Temperature inside the fridge/freezer 18
Quick Freezing 19
Brief temperature variations 19
Super refrigerating function 20
Function with a ventilator 20
Display brightness adjustment 21

Alarms 22

Alarm codes 22
Interrupting an alarm 22

3

Using The Refrigerator’s Accessories 23

Glass shelves 23
Bottle shelf 23
Vegetable drawers 23
Multi-boxes 23
Storage shelves in the door 23

Using The Freezer’s Accessories 24

Defrosting And Cleaning 25

Automatic defrosting of the refrigerator compartment 25
Manual defrosting of the freezer compartment 25
Warning 25
Cleaning 26
Cleaning of doors in stainless steel or aluminium 26

GRAM Customer Care And Servicing 27

Checklist 27
Contact Details 28
Spare Parts 28
Your appliance details and specifications 29

4

IMPORTANT INFORMATION

The fridge/freezer contains the environment-friendly, non-ozone
depleting refrigerant R600a. As R600a is a flammable gas, it is
important to avoid damage to the refrigeration circuit during
transport and installation. If the refrigeration circuit is damaged,
avoid using naked flame in the vicinity of the fridge/freezer and
connecting power to fridge/freezer. Also make sure that there is
good ventilation in the room. If you are in doubt, please contact
your supplier.

This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety.

Children should be supervised to ensure that they do not play with
the appliance.

WARNING: Keep ventilation openings, in the appliance enclosure
or in the built-in structure, clear of obstruction.
WARNING: Do not use mechanical devices or other means to
accelerate the defrosting process, other than those recommended
by the manufacturer.
WARNING: Do not damage the refrigerant circuit.
WARNING: Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are recommended by
the manufacturer.

Transporting and moving the fridge/freezer

The fridge/freezer must always be moved in the vertical position.
The cabinet must not be tilted more than approx 40º. If the fridge/
freezer has been tilted more than 40º, the power supply must not
be connected until the appliance has stood upright for at least 2
hours.

5

If the fridge/freezer is not to be used for some time

If the fridge/freezer is to remain unused for a time, switch it off by
pressing buttons (1) and (2) for 5 seconds (diagram on page 15).
Then disconnect the power supply to the fridge/freezer and if
possible, pull the plug out of the wall socket.
Empty, defrost and clean the refrigerator. Leave the fridge and
freezer doors slightly ajar. This will prevent bad smells in the
fridge/freezer.

Warning

Old refrigerators and freezers are often fitted with complicated
latches that can only be opened from the outside. If you have an
old unit like this stored away somewhere, or if you scrap it,
remember to destroy the latch to prevent children from being
exposed to danger by getting locked inside the unit.
Note! Please also observe the environmental rules on disposal.

Disposal

If a refrigerator/freezer is to be disposed of, this must be done in an
environmentally correct way, in accordance with current rules of
disposal.
Please observe the environmental rules on disposal. There might
be special requirements/conditions to be observed. Information on
disposal can be obtained from:

- Gram A/S

- Your white-goods supplier

- Authorities (your local council, Ministry of the Environment, etc.)

6

PRODUCT DESCRIPTION

The fridge/freezer is intended for use in a normal household. It is
designed for temperature class SN-T in accordance with European
standard EN 153. This means that the fridge/freezer will run best
at a room temperature of +10ºC to +43ºC.

Control Panel

Halogen Lamp

Internal Circulating Fan

Glass Shelves

Multi-Boxes

Bottle Shelf

Storage Shelves

Storage Bins

Evaporation Tray

Vegetable drawers

Nameplate

Rubber Sealing Strip

Condenser

Freezing Drawers

Freezing Tray (KF350 only)

Compressor

Compressor Compartment

Door Handle

Adjustable Feet

7

8

SETTING UP AND INSTALLATION

Where to place the fridge/freezer

For safety reasons the fridge/freezer must not be installed
outdoors; it must be placed in a dry room. Never place the
appliance close to sources of heat such as cookers or radiators, and
avoid placing it in direct sunlight. The surface on which the
appliance is placed must be level and sturdy. The small wheels
mounted at the rear of the fridge/freezer make it easy to place it in
the required position.
Important Note: The use of other gas appliances inside the
building, such as cook tops, ovens and heaters may create extra
moisture in the air, along with places that experience general high
humidity. This may cause the refrigerator/freezer to build up an
excess of ice on the evaporator plate causing the drip tray at the
back to overflow with water during the defrost process. To help
eliminate excess moisture, a dehumidifier or ventilation unit is
recommended.

The fridge/freezer can be set up free-standing against a wall or
built into a kitchen cabinet.
It is important that the appliance stands completely level and that
there is good air circulation over, under and around it. The
refrigerator can be adjusted by turning the two adjusting screws
on the plinth. After adjustment, the feet and the two rear wheels
must be in contact with the surface on which the appliance stands.
It is extremely important that the fridge/freezer’s adjustable feet are
set correctly to avoid movement or future distortion of the cabinet
(2 optional rear feet are supplied in the parts kit).
It is also advantageous, but not necessary, that the fridge/freezer is
tilted slightly towards the rear to allow the door to close on it’s
own.

The illustrations on the following pages (9 & 10), show how to
create sufficient air circulation around the cabinet. The dimensions
give the actual size of openings. The circulation area must be at
least 200 cm².

9

Building into a kitchen cabinet

Building into a kitchen cabinet with sufficient ventilation
around the fridge/freezer to dissipate heat from the
compressor. The appliance can stand direct on the floor or on
its plinth. (15)

Building into a fridge/freezer cabinet

Building into a fridge/freezer cabinet follows the same
principal as shown in illustration 15. (16)

15

16

Installation And Ventilation Diagrams

The measurements below are to be used as guidelines only. The
degree of the door openings show the minimum requirement to
easily access the storage bins. (17 & 18)

10

5mm+

110º 110º

10mm+

10mm+

35-50mm+

110º

10mm+

35-50mm+

1mm+

40-60mm+

17

18

11

Electrical connection

The appliance is intended for connection to alternating current.
The connection values for voltage (V) and frequency (Hz) are given
on the nameplate inside the cabinet.

Power must be connected via a wall socket with switch. The wall
socket should be easily accessible.

It is recommended, as with any high tech appliance, that a power
surge protection device be used.

All earthing requirements stipulated by the local electricity
authority must be observed. The cabinet plug and wall socket
should then give correct earthing. If in doubt, contact your local
supplier or an authorised electrician.

WARNING - This appliance must be earthed. The flexible cord
(mains lead) fitted to this appliance has three cores for use with a
3-pin 10 amp plug.

IMPORTANT
The cores in this mains lead are coloured in accordance with the
following code:
GREEN AND YELLOW - EARTH
BLUE - NEUTRAL
BROWN - LIVE

These colours might not correspond with the colour markings
identifying the terminals in your plug.
Proceed as follows:
Connect the GREEN AND YELLOW core to the plug terminal
marked “E” or by an earth symbol, or coloured GREEN or GREEN
AND YELLOW. Connect the BLUE core to the plug terminal
marked “N” or coloured BLACK.
Connect the BROWN core to the plug terminal marked “L” or
coloured RED.

12

Changing the door hinge over to the opposite side

Illustrations 19-26 below and over the page, show how easy it is to
change the doors from right-hinged to left-hinged, or vice versa.
(Changing the door from left to right is done in the same way, but
opposite).
Top and bottom left hand hinges and accessories are supplied in
the parts kit.

*The fridge/freezer must be switched off and emptied completely.

- Remove the 2 screws in the hinge top on the right-hand side of
the cabinet. (19)

- Lift the refrigerator door slightly and take the door and upper
hinge off by pulling the door towards you.

- Remove the dummy hinge from the opposite side by unscrewing
the 2 screws. (20)

- Reverse the dummy hinge and refit it on the opposite side of the
cabinet using 2 screws.

- Remove the lower door by unscrewing the 2 screws in the
centre hinge. (21)

- Refit the 2 screws from the left-hand side on the right-hand side.
(22)

- Lift the lower door and the centre hinge up and take them off.

- Tilt the refrigerator to an angle of max. 45º and unscrew the
bottom hinge. This is done by removing the 2 screws holding the
bottom hinge on the cabinet underside. (23)

- Remove the bottom dummy hinge in the opposite side in the
same way as the upper dummy hinge was removed. (24)

- Reverse the dummy hinge and refit it on the opposite side of the
cabinet.

- Reverse the upper right-hand hinge and refit it in the lower
left-hand corner of the cabinet.

- Place the cabinet in the vertical position again.

- Remove the door handles by removing the screws. (25)

13

20

22 21

19

- Place the lower door in the correct position on the bottom
hinge.

- Reverse the centre hinge and refit it on the lower door and
screw it onto the cabinet. Remember to adjust the hinges.

- Lift the top door into position on the centre hinge. Reverse the
lower right-hand hinge and refit it on the top part of the door in
the left side of the cabinet. Push the door into position and slide
the upper hinge into the upper left-hand hinge casing. Tighten the
2 screws. Remember to adjust the hinges.

- Remove the screws on the right-hand side of the door and screw
them onto the left side of the door. Use the screws from the left
side to attach the handles to the right-hand edge of the doors. (26)

14

26

25

23 24

15

USING THE FRIDGE/FREEZER

1

Freezer’s ON/OFF button.

2

Refrigerator’s ON/OFF button.

3

Green light-emitting LED signalling that the refrigerator’s chamber
has been switched on.

4

Blue light-emitting LED signalling that the freezer’s chamber has
been switched on.

5

“COOL” button.

6

“FREEZE” button.

7

Display showing the set temperature, time of super freezing, and
alarm status codes.

8

Button for displaying real temperature inside freezer’s chamber.

9

Button for displaying real temperature inside fridge’s chamber.

10

Function button for quick freezing, quick cooling and adjustment
of the display light.

11

Blue light-emitting LED signalling that the quick cooling function
has been switched on.

12

The button turning the vent on and off.

13

The control light (yellow) signals initiation of the vent function.

14

Blue light-emitting LED signalling that the quick freezing function
has been switched on.

16

Electronic Control

The fridge/freezer is equipped with electronic control. The control
panel is concealed behind the refrigerator door. The appliance has
been factory set to operate at optimum temperature, i.e. +5ºC in
the refrigerator’s chamber and –18ºC in the freezers chamber.
If you wish to change the preset temperature, the new setting will
be stored in the electronic control. In case of power failure, the
control will remember the latest setting when the power to the
cabinet is restored.

The electronic control has the following functions:

- On/Off switch function.

- Display of the real temperature inside the refrigerator’s and
freezer’s chambers.

- Setting the temperatures in the refrigerator’s and freezer’s
chambers.

- Automatic defrosting of the refrigerator’s chamber.

- Quick freezing.

- Quick refrigeration.

- Vent function inside the refrigerator’s chamber.

- Adjustment of the display contrast.

- Acoustic and visual signalling of alarms.

- Visual signalling with use of LED’s of switched on functions.

Operating the fridge/freezer

Start the fridge/freezer by plugging it into a wall socket.
If the mains lead has been damaged, it must be replaced with a
corresponding type supplied by an electrical service centre and
installed by a qualified electrician.
The fridge/freezer incorporates a “stand-by function” and in the
display two horizontal lines indicate that the power supply has
been connected.

- Start the refrigerator compartment by pressing the upper on/off
button

o (2). After approx. 5 seconds, the green light-emitting

LED (3) lights up to indicate that the refrigerating compartment is
switched on. The actual temperature inside the refrigerator’s
compartment is shown on the display (7).

17

- By pressing button (9) the actual temperature in the
refrigeration compartment will be displayed.

- To turn the refrigerator off, press and hold the button o (2).

- Start the freezer compartment by pressing the lower on/off
button

o (1). After approx. 5 seconds, the blue light-emitting

LED (4) lights to indicate that the freezing compartment is switched
on. The actual temperature in the freezer’s compartment is shown
on the display (7).

- By pressing button (8) the actual temperature in the
freezing compartment will be displayed.

- To turn the freezer off, press and hold the button

o (1).

The refrigerator and freezer can be switched ON and OFF
independently.

Replacing the bulb

Switch off the fridge/freezer by pressing buttons o (1 & 2) and
unplug the mains lead from the wall socket.
Remove the cover. Replace the bulb with a new one (max. 10watt,
12Volt, halogen base G4). Refit the cover, re-connect the power

supply and restart the fridge/freezer by pressing button

o (1 & 2).

(27)

27

18

Temperature regulation

The temperature in the refrigerator’s chamber can be set within
the temperature range from +2ºC up to +9ºC. When pressing and
holding the “COOL” button (5), the set temperature will be shown
on the display. When pressing the button (9) or button
(8) it is possible to modify the setting of the temperature inside the
refrigerator.
The temperature in the freezer’s chamber can be set within the
range from –25ºC up to –16ºC. When pressing and holding the
“FREEZE” button (6), the set temperature shall be shown on the
display. When pressing the button (9) or button (8) it is
possible to modify the setting of the temperature inside the freezer.
Every pressing of the button shall activate a brief acoustic signal. In
case of the power supply failure or disconnection of the power
supply to the fridge/freezer, the control will keep in the memory
the latest settings after the power supply has been restored.

Displaying of the temperature

You can decide which temperature should be shown on the
display - the temperature inside the refrigerator’s chamber (by
pressing the button (9)) or of the temperature inside the
freezer’s chamber (by pressing the button (8)). The above
mentioned setting can be changed at any time.

Temperature inside the fridge/freezer

The temperature settings and temperature values shown on the
display are average temperatures of the fridge/freezer. It concerns
both the refrigerator’s chamber and the freezer’s chamber. Do not
change the temperature setting simply because it is warmer in
summer. The increase of the room temperature will be detected by
the sensor and the compressor will automatically run for a longer
time to maintain the set temperature.

19

Quick freezing

Quick freezing to a low temperature is important to maintain the
quality of the food products. Quick freezing is activated by
pressing and holding the function button “CFL” (10) and pressing
the “FREEZE” button (6). The blue light-emitting LED (14) switches
on signalling activation of the quick freezing function.
You can choose between freezing in 24 hours or 48 hours:

- by holding the function button “CFL” (10) and pressing once the
“FREEZE” button (6) you switch on the 24 hours quick freezing
function and “24” is shown in the display.

- by holding the function button “CFL” (10) and pressing twice the
“FREEZE” button (6) you switch on the 48 hours quick freezing
function and “48” is shown on the display.

- the next pressing of the button “FREEZE” (6) switches off the
quick freezing function and switches off the blue light-emitting
LED. The quick freeze function will be automatically disabled after
24 or 48 hours.
After pressing the quick freezing function button, the indication
“24” or “48” is displayed for 5 seconds. Afterwards the real
temperature inside the refrigerator’s chamber and freezer’s
chamber will be shown on the display.
It is recommended to switch on the quick freezing function (24 or
48 hours) for approximately 2 hours before loading the freezer’s
chamber with large quantities of food products.

Brief temperature variations

Brief temperature variations are normal and may occur when the
refrigerator is going through it’s automatic defrost cycle, when
fresh food has just been placed inside or when the door is open for
a longer time. These variations will not affect the food products
and the temperature will quickly return to the set-point level.
The interior light switches on when the door of the refrigerator’s
chamber has been opened. When the door remains open, the
interior light switches off after approximately 3 minutes. The
display will show E4 alarm and the acoustic alarm will be activated.
Please refer to page 22 to remedy.

20

Super refrigerating function

- The first pressing of the buttons (10) + (5) switches on the blue
light-emitting LED (11) and activates quick cooling down of the
refrigerator’s chamber to the temperature of approximately 1ºC
(the continuous operation of the compressor), after the
temperature of 1ºC has been reached the function automatically
disables and the equipment switches into a normal cyclic operation
restoring the latest temperature set for the refrigerator.

- During the super refrigerating function operation, the display
shows “Sc” indication, (it is possible to monitor the freezer
temperature by pressing the button (8).

- The second pressing of the buttons (10) + (5), (during operation
of the quick refrigerating function), disables the function and
switches off the blue light-emitting LED (11).
It is recommended to switch on the quick refrigerating function
“Sc” before loading the refrigerator’s chamber with a large quantity
of fresh food products.

Function with a ventilator

The ventilator, remains inactive until the cabinet has reached the
set operating temperature. It is turned on and off by button (12).
The yellow LED light (13) turns on when the ventilator is turned
on.
The ventilator allows it to maintain the same temperature on all
levels of the refrigerator chamber.
After being turned on, the ventilator works in a cycle function
except when the refrigerator door is opened.

21

Display brightness adjustment

By pressing and holding the button (10) and:

- pressing at the same time the pushbutton (9), the display
brightness increases.

- pressing at the same time the pushbutton (8), the display
brightness decreases.

When adjusting the display brightness, the display shows the
following indications:

1.8 - minimum brightness

2.8 - medium brightness

3.8 - maximum brightness (manufacturer’s setting)

22

ALARMS

Normal use of the fridge/freezer may cause different situations
leading to interruption of various functions and unstable operation
of the entire equipment as a consequence. These interruptions are
shown on the display as the alarm code (an “E” followed by a
number) and signalled by the acoustic alarm. In case of several
faults, the alarm codes will be displayed in turn.

Alarm codes

E1 - temperature sensor fault in the refrigerator’s chamber.
E2 - temperature sensor fault in the freezer’s chamber.
One of the temperature sensors has been damaged. Call your
supplier. The built-in emergency program maintains the admissible
temperature until the fault can be eliminated by the authorized
technical service.

E4 - door is open
The door of the refrigerator’s chamber has been opened for more
than 3 minutes. The alarm code disappears when the door is
closed.

E5 - the temperature inside the freezer’s chamber has been
higher than the set temperature for more than 2 hours.

E6 - temperature too high at power failure
There has been a power failure or has been disconnected and the
temperature has been higher than the set temperature for more
than 2 hours.

Interrupting an alarm

The acoustic alarm can always be interrupted by opening the door
and pressing any button. The alarm code will remain displayed
until the alarm has been cancelled. A 2 hour silence will follow.
The alarm codes E4, E5, E6 can be cancelled by pressing for 7-8
seconds simultaneously, the buttons (8) and (9).
The exception: in case of the alarm E1 or E2 it is possible to cancel
the alarm only after replacing damaged sensors.
In such cases please contact your supplier.

23

USING THE REFRIGERATOR’S ACCESSORIES

Glass shelves

The glass shelves can be arranged to give more, or less space
between the shelves thus allowing flexible cabinet arrangement
(28 and 29).
Extract the shelf by lifting up the left shelf side (30). Start by
removing the top shelf when you want to clean the refrigerator or
rearrange the shelves.

Bottle shelf

The bottle shelf is suitable for large and small bottles.

Vegetable drawers

The drawers in the bottom of the cabinet are suitable for storing
fruit and vegetables. The overlying shelf covers the drawer and
maintains humidity thus preventing stored food from drying out.

Multi-boxes

The multi-boxes are ideal for all items of food and can be placed in
the cabinet or the door, whichever is most expedient. The
tight-fitting lids prevent drying out and save much time in tedious
wrapping and unwrapping. The multi-boxes are made of material
that remains unaffected by mineral oils, fats and weak acids.
Multi-boxes can also be purchased as accessories.

Storage shelves in the door

The shelves in the door can hold bottles of up to 2 litres. They can
be moved and placed throughout the entire height of the door.

28 29

30

24

USING THE FREEZER’S ACCESSORIES

The whole of the freezer can be used for freezing down and for
the long-term storage of frozen items of food. In addition, the
KF350 comes equipped with a freezing tray for berries, etc...

When packing the wire bins in your freezer with food, make sure
to place containers or boxes on the bottom of the bin. Avoid
placing food on the bottom that will easily push down in between
the wire.
This ensures that the bins won’t get stuck to the individual
evaporator shelves, due to food (such as bags of mince) moulding
and freezing down in between the gaps in the wire bin.

25

DEFROSTING AND CLEANING

Automatic defrosting of the refrigerator compartment

The refrigerating compartment features automatic defrosting. In
some periods, however, frost may form on the rear wall of the
refrigerator. This normally happens when many fresh items of food
are stored in the refrigerator or in summer when the refrigerator is
filled with beverages to be cooled. In situations such as these the
compressor must run for longer periods of time. As automatic
defrosting takes place while the compressor is at a standstill, the
refrigerator may not defrost completely before the compressor
restarts. In these instances, manual defrosting is required.
Although Gram refrigeration products are generally very quiet, it is
normal for certain noises to be heard during operation, e.g.
gurgling, cracking, knocking etc… These noises can all be
associated with the defrost process, the gas converting to liquid
and vice-versa, the compressor turning on/off and the build up of
ice melting away.

Manual defrosting of the freezer compartment

It is recommended to defrost the freezer compartment at least once
a year. Stop the freezer compressor by pressing the lower button

o

(1). Remove all items from the freezer. To keep them as cold as
possible during defrost, they can be
placed in the refrigerator compartment.
Place a bowl containing hot water (not
boiling) in the freezer. Pull out the drain
spout and place an empty bowl under it
to received the defrost water (31). When
the ice has melted, clean out the freezer
using water and a mild washing-up liquid.
Dry the freezer with a soft cloth.

Warning

It is dangerous to use electrical apparatus, knives or sharp objects
to speed up the defrosting process.

31

26

Cleaning

Turn the refrigerator off by pressing the upper button O (2) and
disconnect the power supply to the fridge/freezer.
The cabinet is best cleaned using a weak soap solution and a soft
cloth. Never use cleaning agents that scour. It is also highly
recommended that harsh cleaning agents are not used to clean
the plastic components as certain chemicals can lead to premature
deterioration and cause damage to these parts. Clean the sealing
strip around the door regularly to prolong its life. Use only clean
water for cleaning the sealing strip.
The plastic parts of the cabinet cannot
withstand boiling water (max 85ºC).
It is important to prevent water from
getting into the control panel.
Clean the water drain in the
“evaporation tray” in the refrigerator
compartment using the cleaning pin in
the parts kit supplied (32).
Remove dust and threads from the
compressor compartment at the back of
the fridge/freezer with a vacuum cleaner.

Cleaning of doors in stainless steel or aluminium

Stainless steel or aluminium doors on GRAM products can, with
advantage, be cleaned with a spray and a soft cloth. There are a
number of different spraying agents for this purpose on the
market. We recommend that you contact your usual white goods
supplier for advise on the advantages and disadvantages of the
individual products.

32

27

GRAM CUSTOMER CARE & SERVICING

Checklist

If you discover a problem with your fridge/freezer, please refer to
the following points before contacting your supplier for assistance.

PROBLEM POSSIBLE CAUSES WHAT TO DO

Refrigerator does not
operate.

*No electricity to the power
point.

*Check the plug is connected
correctly to the power point.
*Check another appliance at the
same power outlet.
*Check the house fuse/circuit
breaker.

Compressor operating for
long periods.

*Hot weather.
*Frequent door openings.
*Large quantity of food
recently added.
*Door not sealing properly.

*Minimise door openings to allow
the temperature to stabilise.
*Refer to

Temperature Regulation

on page 18.
*Check the cabinet is level and
door seals are clean and
undamaged.
*Check there are no obstructions
that are preventing the door from
closing.

Food freezing in the
refrigerator.

*Temperature setting is set too
low.
*Food is stored too close to, or
touching rear of cabinet.

*Refer to

Temperature Regulation

on page 18.
*Move food away from the rear of
the cabinet.

Storage compartments are
too warm.

*Temperature setting not
correct.
*Frequent door openings.
*Large quantity of food
recently added.

*Refer to

Temperature Regulation

on page 18.
*Minimise door openings to allow
the temperature to stabilise.

Compressor not operating. *No electricity to power point.

*Possibility of fault with
compressor

*Check power to refrigerator.
*If compressor is still not operating
after checking power and once
the defrost cycle has completed,
please contact your supplier.

Door not closing properly. *Fridge not level.

*Dented or damaged door
seal.

*Adjust feet (refer to

Setting Up

And Installation

on page 8)

*Contact your supplier for advice.

28

Contact details

If after referring to the manual and above checklist you still require
assistance, please contact your supplier or visit the importers
website for service centre details on http://www.indepower.co.nz
Please have the appliance information ready to provide to your
supplier. This information is shown on the silver nameplate inside
the cabinet or on the back page of this manual.

Spare parts

When ordering spare parts, please give the model and serial
number of your refrigerator.

PROBLEM POSSIBLE CAUSES WHAT TO DO

Water found in the bottom
of the refrigerator.

*Blocked drain hole.

*Food touching the rear of the
refrigerator (evaporator plate).

*Clear drain hole with the
cleaning pin supplied.
*Re-position food items away from
the rear of the refrigerator.

Condensation on outside
of the refrigerator.

*This is not unusual during
periods of high humidity.

*Wipe dry.

Condensation inside the
refrigerator.

*Frequent or long door
openings.
*Door not sealing properly.
*Not unusual during periods of
high humidity.

*Minimise door openings.
*Check the door seal is sitting flat
and sealing tightly.
*Wipe dry.

Door is out of alignment. *With time and usage,

movement or distortion may
occur.

*Adjust feet and make sure the
cabinet is level.
*Refer to

Setting Up And

Installation

on page 8.
*Try not to overload the
Refrigerator door bottle holders
with too many heavy items as this
may also cause cabinet distortion
over time.

Freezer not coming down
to temperature.

*Ice build up around the
sensor.

*A manual defrost is required
when ice build up is noticed.

Wire bins get stuck / won’t
pull out easily.

Packets of food moulded and
frozen through the gaps of the
wire bins, sticking to the
evaporator shelf.

Carry out a defrost of your freezer
long enough for the evaporator
shelf to rid itself of ice and the
food to release. Gently lift the bin
up and pull out. If this does not
work, a full defrost of your freezer
may be required, with the
possibility of food in this bin to
perish.
Do not re-freeze defrosted food.

29

REFRIGERATION WARRANTY

This document sets out terms and conditions of warranty. This is an
important document. Please retain this document with your proof of
purchase documents in a safe place for future reference.
This warranty is valid in New Zealand only.

Terms and conditions:

1. In this warranty
(a) ‘Refrigerator’ means any ‘Gram’ or ‘Elcold’ energy efficient refrigerator or

freezer accompanied by this document which is purchased from a
Dealer authorised by Independent Power (NZ) Limited;

(b) ‘Dealer’ means any dealer expressly authorised to sell refrigerators on

behalf of Independent Power (NZ) Limited.

(c) ‘Warranty Period’ means where you use the Refrigerator for personal,

domestic or household purposes in New Zealand for the period of 24
months following the date of the original purchase of the Refrigerator;

(d) ‘you’ means the purchaser of the Refrigerator not having purchased the

Refrigerator for re-sale, and ‘your’ has the corresponding meaning;

(e) ‘Authorised Service Agent’ means any agent expressly authorised to

undertake repairs by Independent Power (NZ) Limited.

2. Independent Power (NZ) Limited warrants that when dispatched the
Refrigerator is free from defects in materials and workmanship for the
Warranty Period.

3. Should you encounter problems with your Refrigerator during the
Warranty Period please contact the Dealer you purchased your
Refrigerator from with the serial number for the Refrigerator and proof
of purchase documents. Proof of purchase is required before you can
make a claim under this warranty. Before contacting the Dealer for
assistance please refer to the owner’s manual and trouble shooting
checklist.

4. During the Warranty Period Independent Power (NZ) Limited or it’s
Authorised Service Agents will, at no extra charge, subject to these
terms and conditions, repair or replace, any parts which it considers
defective. This warranty does not cover noise or vibration within the
Refrigerator which is considered normal, or bulbs, filters or similar
perishable parts. You agree that any replaced Refrigerator or replaced
parts become the property of Independent Power (NZ) Limited.

5. Where you are within an Independent Power (NZ) Limited service area,

this warranty includes the cost of transporting the Refrigerator to and
from the nearest Authorised Service Agent and travelling costs for

30

representatives of the Authorised Service Agent to your home. If you

are outside an Independent Power (NZ) Limited service area, you will
bear these costs. For information about whether you are in an
Independent Power (NZ) Limited service area please check our website
http://www.indepower.co.nz

6. You may not make a claim under this warranty unless the defect claimed

is due to faulty or defective parts or workmanship. Independent Power
(NZ) Limited is not liable in the following situations (which are not
exhaustive):
(a) The Refrigerator is damaged by:
i. Accident,
ii. Misuse or abuse, including lack of routine maintenance or service
such as cleaning, adjustments, lubrication or alignments,
iii. Normal wear and tear,
iv. Incomplete or improper installation,
v. Incorrect or improper operation,
vi. Power surges, electrical storm damage or incorrect power supply,
vii. Insect or vermin infestation,
viii. Deterioration caused by external environmental conditions,

(b) The Refrigerator is modified without authority from Independent Power
(NZ) Limited.

(c) The Refrigerator was serviced or repaired by anyone other than an
Authorised Service Agent.

Limitation of Liability

7. The Consumer Guarantees Act 1993, the Sales of Goods Act 1908, and

Fair Trading Act 1986 imply warranties and conditions and obligations
which cannot be excluded, restricted or modified. To the extent
permitted by law, the liability of Independent Power (NZ) Limited shall
be limited at it’s option to the replacement or repair of the Refrigerator
and loss or damage whether direct, indirect or consequential that is
reasonably foreseeable.

Privacy

8. You acknowledge that in the event that you make a warranty claim it

will be necessary for Independent Power (NZ) Limited and it’s
Authorised Service Agents to exchange information in relation to you to
enable Independent Power (NZ) Limited to meet it’s obligations under
this warranty.

31

IOALGRAMWENT-629a

(05.2007/1)

Gram A/S
Aage Grams Vej 1
DK-6500 Vojens
Telefon [phone]
Telefax [phone]
www.gram.dk

Importeur Belgie
Gebr. Bruyninckx N.V.
Kerksstreet 8g
B-2Y90 Balen
Tel: 014 / 81 1701

Importeur Nederland
Magee b.v.
Postbus 88
NL-2215 Voorhout
Tel: [phone]

Gram Finland OY
Sinikalliontie 3b
FIN-02630 Espoo
Puh: 09 61 22 920
Fax: [phone]
www.gram.fi

Imported and Distributed in NZ & Australia by:

Independent Power (NZ) Ltd

PO Box 35-243

Browns Bay

NORTH SHORE CITY 0753

NEW ZEALAND

Ph: [phone]

Fax: [phone]

www.indepower.co.nz